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New SIEM integrations: identity data for automation & security. Learn more -> Features Self-service MFA resets Self-service password resets Helpdesk verification Platform Self-service MFA resets Short description of this situation. Self-service password resets Short description of this situation. Helpdesk verification Little description to describe how one might perform these resets. Solutions For your employees For your customers Passwordless MFA Technology Integrations Proof of verification AI deepfake prevention Digital identity Learn About us Blog Press room Start free trial Sign in Contact us AUTOMATE MFA RESETS AND SECURE YOUR HELPDESK Ready-to-use solutions for self-service account recovery and automated helpdesk verification. Built on patented identity verification that prevents social engineering and the use of deepfakes. Contact us Watch demo ELIMINATE USER LOCKOUTS AND CLOSE VULNERABILITIES IN YOUR MFA AND IDENTITY/ACCESS MANAGEMENT. END-TO-END AUTOMATION FOR: 1. SELF-SERVICE ACCOUNT RECOVERY Enable your employees to reset their own MFA and passwords, resolving lockouts 60% faster and eliminating up to 50% of helpdesk tickets. 2. AUTOMATED HELPDESK VERIFICATION Quickly and securely verify users at your support center, boosting agent efficiency 5x and improving user experiences 2x. EMPLOYEE ONBOARDING Automated new account provisioning saves time for IT teams and stops threat actors from infiltrating your company. Talk to sales How it Works IDENTITY VERIFICATION FLOWS LOVED BY REAL USERS, HATED BY BAD ACTORS 1 PROMPT YOUR USERS TO VERIFY WITH NAMETAG Send a verification request through your normal support channels, prompt it automatically, or direct users to a branded self-service microsite. Nametag verifies people in under 30 seconds through a mobile-native experience that's uniquely resilient against the use of AI deepfakes. 2 ENABLE SELF-SERVICE AND EMPOWER AGENTS Once they're verified, self-service users can reset their own passwords and MFA tokens based on customizable group-based permissioning. Helpdesk agents see verification results update automatically, empowering them to focus on providing great service and resolving tickets. WE'RE ALREADY THRILLED BY THE POSITIVE FEEDBACK POURING IN FROM CUSTOMERS AND THE DEDICATED TEAMS AT HUBSPOT'S CUSTOMER SUCCESS AND SUPPORT DEPARTMENTS. Mona Salvi Sr. Director, Product Security, Fraud & Risk NAMETAG'S FAST AND SECURE ID VERIFICATION MEANS OUR AGENTS CAN BE MORE EFFICIENT WITH VERIFYING CUSTOMERS THEREFORE SPENDING MORE TIME HELPING THEM. Sharon Rowlands CEO Nametag Identity Verification UNIQUELY SECURE AGAINST AI DEEPFAKES AND INJECTION ATTACKS THREAT ACTORS MOVE FAST. NAMETAG MOVES FASTER. Nametag identity verification leverages a unique combination of cryptography, biometrics, proprietary AI models and other features. Our patented technology prevents digital injection attacks and the use of AI deepfakes through a layered, multimodal approach. Other providers are built for regulatory compliance and shopping benefits, leaving them vulnerable to common threats as well as injection attacks and deepfakes. Learn about Nametag identity verification Learn about AI deepfake attacks Nametag prevents: Social engineering Account takeovers Injection attacks AI deepfakes Presentation attacks Phishing Vishing Ransomware New account fraud Integrated Identity Intelligence THE META-LAYER THAT PROTECTS YOUR ENTIRE IDENTITY INFRASTRUCTURE BETTER SECURITY AND GREATER AUTOMATION Nametag connects user data from each of your IAM tools, SIEM platforms, and even your HRIS. Our meta-layer delivers stronger identity verification and enables greater automation, including self-service MFA and password resets across all of your identity providers. Microsoft Entra ID Okta Duo by Cisco Workday ServiceNow Splunk Microsoft Sentinel OneLogin Zendesk Tines Explore integrations Integrations THE META-LAYER THAT PROTECTS YOUR ENTIRE IDENTITY INFRASTRUCTURE Nametag connects user data from each of your IAM providers, SIEM platforms, ITSM solutions and even your HRIS. Our meta-layer delivers stronger identity verification and enables greater automation, including self-service MFA and password resets across all of your identity providers. + Connect + Connect + Connect + Connect + Connect + Connect + Connect + Connect NAMETAG WORKS WHEREVER YOU WORK Global coverage 11,000+ document types Omni-channel Voice, chat, email and more Mobile native iOS and Android GET STARTED TODAY Prevent data breaches Secure your helpdesk Eliminate account lockouts Nametag fills the gaps in your Identity & Access Management with out-of-the-box solutions for self-service MFA resets, helpdesk verification and more. IT and security teams trust Nametag to prevent account takeovers and save millions in helpdesk costs. Get in touch to schedule a live demo or request more info. Contact us We use cookies to provide, improve, and promote our services. By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage and assist in our marketing efforts. Visit our Privacy Policy to learn more. Decline Accept All Cookies NEW FROM NAMETAG THE AI ARMS RACE: DEEPFAKE DETECTION VS. PREVENTION Read article Platform Self-service MFA resetsSelf-service password resetsHelpdesk verification Solutions For your employeesFor your customersPasswordless MFA Technology IntegrationsProof of verificationDeepfake preventionDigital identity Company BlogPress room#helpdeskhacksAbout usExploreMedia kitCareers Support Admin quick-start guidesTrust centerHow to verify yourselfDeveloper docsLegal centerPrivacy policyYour California privacy choicesTerms of serviceStatus ©2024 Nametag Inc.