Submitted URL: https://intercom.help/smartvault/getting-started/activating-and-installing-your-account/installing-the-smartvault-desk...
Effective URL: https://intercom.help/smartvault/en/articles/2542807-installing-the-smartvault-desktop-software
Submission: On November 15 via api from US

Summary

This website contacted 10 IPs in 3 countries across 9 domains to perform 27 HTTP transactions. The main IP is 3.223.159.60, located in Ashburn, United States and belongs to AMAZON-AES - Amazon.com, Inc., US. The main domain is intercom.help.
TLS certificate: Issued by Amazon on September 13th 2019. Valid for: a year.
This is the only time intercom.help was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 2 3.223.159.60 14618 (AMAZON-AES)
1 2a00:1450:400... 15169 (GOOGLE)
5 13.224.196.55 16509 (AMAZON-02)
8 54.84.9.114 14618 (AMAZON-AES)
1 2 2a00:1450:400... 15169 (GOOGLE)
1 1 2a00:1450:400... 15169 (GOOGLE)
1 1 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
4 2600:9000:215... 16509 (AMAZON-02)
1 1 13.225.78.60 16509 (AMAZON-02)
3 143.204.101.26 16509 (AMAZON-02)
3 13.224.196.16 16509 (AMAZON-02)
27 10
Domain Requested by
8 downloads.intercomcdn.com intercom.help
5 static.intercomassets.com intercom.help
static.intercomassets.com
4 fonts.intercomcdn.com intercom.help
3 api-iam.intercom.io js.intercomcdn.com
3 js.intercomcdn.com js.intercomcdn.com
2 www.google-analytics.com 1 redirects www.googletagmanager.com
2 intercom.help 1 redirects
1 widget.intercom.io 1 redirects
1 www.google.de intercom.help
1 www.google.com 1 redirects
1 stats.g.doubleclick.net 1 redirects
1 www.googletagmanager.com intercom.help
27 12
Subject Issuer Validity Valid
intercom.help
Amazon
2019-09-13 -
2020-10-13
a year crt.sh
*.google-analytics.com
GTS CA 1O1
2019-11-05 -
2020-01-28
3 months crt.sh
intercomassets.com
Amazon
2019-09-13 -
2020-10-13
a year crt.sh
*.intercomcdn.com
Amazon
2019-09-13 -
2020-10-13
a year crt.sh
www.google.de
GTS CA 1O1
2019-11-05 -
2020-01-28
3 months crt.sh
*.intercom.com
Amazon
2019-06-11 -
2020-07-11
a year crt.sh

This page contains 2 frames:

Primary Page: https://intercom.help/smartvault/en/articles/2542807-installing-the-smartvault-desktop-software
Frame ID: 8DF7EDF0C3EDC328A41D9AB2B39D07CC
Requests: 23 HTTP requests in this frame

Frame: https://js.intercomcdn.com/frame.b758ff42.js
Frame ID: 67030F65C6146155D0ACA77F59AC9719
Requests: 5 HTTP requests in this frame

Screenshot


Page URL History Show full URLs

  1. https://intercom.help/smartvault/getting-started/activating-and-installing-your-account/installing... HTTP 301
    https://intercom.help/smartvault/en/articles/2542807-installing-the-smartvault-desktop-software Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • headers server /nginx(?:\/([\d.]+))?/i

Overall confidence: 100%
Detected patterns
  • html /<[^>]+data-react/i

Overall confidence: 100%
Detected patterns
  • script /google-analytics\.com\/(?:ga|urchin|analytics)\.js/i

Page Statistics

27
Requests

100 %
HTTPS

50 %
IPv6

9
Domains

12
Subdomains

10
IPs

3
Countries

2417 kB
Transfer

3287 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://intercom.help/smartvault/getting-started/activating-and-installing-your-account/installing-the-smartvault-desktop-software HTTP 301
    https://intercom.help/smartvault/en/articles/2542807-installing-the-smartvault-desktop-software Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 14
  • https://www.google-analytics.com/r/collect?v=1&_v=j79&a=1613680879&t=pageview&_s=1&dl=https%3A%2F%2Fintercom.help%2Fsmartvault%2Fen%2Farticles%2F2542807-installing-the-smartvault-desktop-software&ul=en-us&de=UTF-8&dt=Installing%20the%20SmartVault%20Desktop%20Software%20%7C%20SmartVault%20Help%20Center&sd=24-bit&sr=1600x1200&vp=1585x1200&je=0&_u=IEBAAUAB~&jid=520712705&gjid=764572325&cid=1726406454.1573787975&tid=UA-34911621-1&_gid=1896461555.1573787975&_r=1&gtm=2ouav3&z=1861882946 HTTP 302
  • https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-34911621-1&cid=1726406454.1573787975&jid=520712705&_gid=1896461555.1573787975&gjid=764572325&_v=j79&z=1861882946 HTTP 302
  • https://www.google.com/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-34911621-1&cid=1726406454.1573787975&jid=520712705&_v=j79&z=1861882946 HTTP 302
  • https://www.google.de/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-34911621-1&cid=1726406454.1573787975&jid=520712705&_v=j79&z=1861882946&slf_rd=1&random=430450345
Request Chain 21
  • https://widget.intercom.io/widget/ce9gx244 HTTP 302
  • https://js.intercomcdn.com/shim.latest.js

27 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request 2542807-installing-the-smartvault-desktop-software
intercom.help/smartvault/en/articles/
Redirect Chain
  • https://intercom.help/smartvault/getting-started/activating-and-installing-your-account/installing-the-smartvault-desktop-software
  • https://intercom.help/smartvault/en/articles/2542807-installing-the-smartvault-desktop-software
16 KB
7 KB
Document
General
Full URL
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Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.223.159.60 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS
ec2-3-223-159-60.compute-1.amazonaws.com
Software
nginx /
Resource Hash
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Security Headers
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Strict-Transport-Security max-age=0
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Request headers

:method
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:authority
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:scheme
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:path
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pragma
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sec-fetch-site
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accept-encoding
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Upgrade-Insecure-Requests
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User-Agent
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Sec-Fetch-Mode
navigate
Sec-Fetch-User
?1

Response headers

status
200 200 OK
date
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content-type
text/html; charset=utf-8
cache-control
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strict-transport-security
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server
nginx
content-encoding
gzip

Redirect headers

status
301 301 Moved Permanently
date
Fri, 15 Nov 2019 03:19:34 GMT
content-type
text/html; charset=utf-8
location
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server
nginx
js
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73 KB
27 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=UA-34911621-1
Requested by
Host: intercom.help
URL: https://intercom.help/smartvault/en/articles/2542807-installing-the-smartvault-desktop-software
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Software
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Security Headers
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Request headers

Sec-Fetch-Mode
no-cors
Referer
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User-Agent
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Response headers

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content-encoding
br
last-modified
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server
Google Tag Manager
access-control-allow-headers
Cache-Control
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Accept-Encoding
content-type
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access-control-allow-origin
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alt-svc
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Full URL
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Requested by
Host: intercom.help
URL: https://intercom.help/smartvault/en/articles/2542807-installing-the-smartvault-desktop-software
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Software
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Request headers

Sec-Fetch-Mode
no-cors
Referer
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User-Agent
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Response headers

date
Thu, 24 Oct 2019 22:21:17 GMT
content-encoding
gzip
last-modified
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server
AmazonS3
age
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x-amz-server-side-encryption
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vary
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x-cache
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content-type
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Protocol
H2
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Server
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Resource Hash
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Security Headers
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Request headers

Sec-Fetch-Mode
no-cors
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User-Agent
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Response headers

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Protocol
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Request headers

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Response headers

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Protocol
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Request headers

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Response headers

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200, 200 OK
vary
Accept-Encoding
x-xss-protection
1; mode=block
x-request-id
0001u8qha40e2noogvbg
x-runtime
0.173139
access-control-allow-origin
https://intercom.help
server
nginx
x-frame-options
SAMEORIGIN
strict-transport-security
max-age=31556952; includeSubDomains; preload
access-control-allow-methods
POST, GET, OPTIONS
content-type
text/html
via
1.1 96283be49fd5bce30b3a0e9559bd2d9e.cloudfront.net (CloudFront)
x-intercom-version
66873b3173ea261e2086087d29caa005902650dc
cache-control
no-cache
access-control-allow-credentials
true
access-control-allow-headers
Content-Type
x-amz-cf-id
SXQJJwzxZY9snQny-Y82tn23EnQBxi56VkkdAwAeSvEsP0vy7924wA==
get_reaction
api-iam.intercom.io/messenger/web/articles/ Frame 6703
0
644 B
XHR
General
Full URL
https://api-iam.intercom.io/messenger/web/articles/get_reaction
Requested by
Host: js.intercomcdn.com
URL: https://js.intercomcdn.com/frame.b758ff42.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
13.224.196.16 Seattle, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
server-13-224-196-16.fra2.r.cloudfront.net
Software
nginx /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
Strict-Transport-Security max-age=31556952; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-Type
application/x-www-form-urlencoded

Response headers

date
Fri, 15 Nov 2019 03:19:36 GMT
via
1.1 96283be49fd5bce30b3a0e9559bd2d9e.cloudfront.net (CloudFront)
x-content-type-options
nosniff
x-amz-cf-pop
FRA2-C1
x-cache
Miss from cloudfront
status
204, 204 No Content
strict-transport-security
max-age=31556952; includeSubDomains; preload
x-xss-protection
1; mode=block
x-request-id
000a85rjk2ruqramrn6g
x-runtime
0.070628
server
nginx
x-frame-options
SAMEORIGIN
x-ratelimit-remaining
1996
access-control-allow-methods
POST, GET, OPTIONS
access-control-allow-origin
https://intercom.help
x-intercom-version
66873b3173ea261e2086087d29caa005902650dc
cache-control
no-cache
access-control-allow-credentials
true
x-ratelimit-reset
1573788000
x-ratelimit-limit
2000
access-control-allow-headers
Content-Type
x-amz-cf-id
UCZOXk_s4PolodIAzn-tE1TFljZuldM6s3zaGqvQfi-cXxZdzqrEUQ==

Verdicts & Comments Add Verdict or Comment

32 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| onformdata object| onpointerrawupdate function| gtag object| dataLayer object| google_tag_manager string| GoogleAnalyticsObject function| ga object| google_tag_data object| gaplugins object| gaGlobal object| gaData object| intercomSettings function| Intercom string| alexandriaArticleId string| alexandriaArticleContentId function| isMetaData function| mobileHost function| IntercomWidgetUserActionProxy function| WebviewUserActionProxy function| MessengerSheetUserActionProxy function| createUserActionProxyInstance object| intermoji function| $ function| jQuery function| _ object| INTERMOJI object| emoji object| webview function| _alexandriaGetUserActionProxy object| App object| _alexandriaUserActionProxy undefined| __INTERCOM_BUNDLE_LOAD_TIME__

3 Cookies

Domain/Path Name / Value
.intercom.help/ Name: _gid
Value: GA1.2.1896461555.1573787975
.intercom.help/ Name: _gat_gtag_UA_34911621_1
Value: 1
.intercom.help/ Name: _ga
Value: GA1.2.1726406454.1573787975

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Content-Security-Policy default-src 'self'; child-src 'self' https://platform.twitter.com https://staticxx.facebook.com https://www.facebook.com https://fast.wistia.net https://www.useloom.com https://www.loom.com https://play.vidyard.com https://player.vimeo.com https://www.youtube.com https://intercom-sheets.com https://www.intercom-reporting.com; connect-src 'self' wss://*.intercom.io https://*.intercom.io https://*.intercom.com https://uploads.intercomcdn.com https://uploads.intercomusercontent.com https://www.google-analytics.com https://stats.g.doubleclick.net; font-src data: https:; frame-ancestors 'self' https://intercom.skilljar.com; img-src data: blob: https: http:; media-src data: blob: https:; object-src 'self' https://static.intercomassets.com; script-src 'self' https://connect.facebook.net https://platform.twitter.com https://static.intercomassets.com https://googleadservices.com https://googletagmanager.com https://google-analytics.com https://widget.intercom.io https://js.intercomcdn.com https://www.googletagmanager.com https://www.google-analytics.com https://intercom.help 'nonce-P9uuh2px1WLnkk6XIE9XBnLNgFO5KkpKDWITLivUy2A='; style-src 'self' 'unsafe-inline' https://fonts.intercomcdn.com https://static.intercomassets.com https://static.intercomcdn.com https://marketing.intercomassets.com https://marketing.intercomcdn.com https://intercom.help
Strict-Transport-Security max-age=0
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

api-iam.intercom.io
downloads.intercomcdn.com
fonts.intercomcdn.com
intercom.help
js.intercomcdn.com
static.intercomassets.com
stats.g.doubleclick.net
widget.intercom.io
www.google-analytics.com
www.google.com
www.google.de
www.googletagmanager.com
13.224.196.16
13.224.196.55
13.225.78.60
143.204.101.26
2600:9000:2156:2000:10:8536:c280:93a1
2a00:1450:4001:806::2008
2a00:1450:4001:817::2004
2a00:1450:4001:81b::200e
2a00:1450:4001:825::2003
2a00:1450:400c:c00::9c
3.223.159.60
54.84.9.114
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