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Text Content

🎉 New Feature - Customer Journeys with Conversational AI
Features

Combining the best of Amazon Connect with powerful enterprise grade features, in
a no-code, cost effective platform.
Core features
Product Integrations
Frequently asked questions
PRODUCT ADD-ONS
Advanced natural language, AI powered IVR application
Conversational AI for immersive, scalable, automated interactions
BI tool providing detailed insights on your contact centre
Resources


PRODUCT

AWS Marketplace
Help centre
Product Updates
Resellers
Resellers

LEARNING

Articles
What's New
Customer Stories
Guides
Amazon Connect

CONNECT

Contact
Linkedin
About
Contact UsBook Demo

Contact UsBook Demo

CLOUD CONTACT CENTEr


THE NEXT GENERATION OF CLOUD CONTACT CENTER

NEONNOW combines the best of Amazon Connect with powerful enterprise grade
features, in a no-code, cost effective platform.

Book DemoContact Us
Watch NEONNOW in action



TRUSTED BY GLOBAL BRANDS


NEONNOW


SMARTER. FASTER.
CUSTOMER EXPERIENCES

NEONNOW quickly delivers superb contact center experiences, putting you back in
control of your customer outcomes.

INNOVATIVE

NEONNOW puts your customer at the center of the solution, empowering agents with
contextual, timely data to enhance the customer experience.

Learn More

FLEXIBLE

NEONNOW grows as you grow, enabling you to transition to cloud quickly, but then
to customise when you’re ready.

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EFFICIENT

Delivering value through, Operational efficiencies, consumption pricing, and
reducing time to deploy.
‍

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command center


BUILT TO KEEP YOUR CUSTOMERS AND
AGENTS HAPPY

Smart technology to surface and analyze customer intent, provide real-time and
historic insights, combined with integrations to your existing customer
information.


GET FREE DEMO


LEVEL UP YOUR CUSTOMER EXPERIENCE

Let us show you the future of contact centers

Book Demo
Contact Us

Free Demo

No Obligation

watch neonnow

contact center


TAKE CONTROL OF YOUR CUSTOMER EXPERIENCE

Combining powerful enterprise grade features, and the power of Amazon Connect,
NEONNOW gives everyone access to advanced CX functionality.

No-code environment

Real-time call insights and intelligence

Call center reporting and wallboards

Features


EVERYTHING YOU NEED

Now organsiations of all sizes can enjoy advanced CX features of
NEONNOW without needing big budgets and long deployments.

Book Demo
See All Features

TELEPHONY

OMNI-CHANNEL

REPORTING

INTEGRATIONS

NATURAL LANGUAGE IVR

CONVERSATIONAL AI

more information


WANT TO KNOW MORE?

Let us show you where we level up your customer experience.

Book Demo

Innovative

Flexible

Efficient


Ecosystem


THE COMPLETE CX SOLUTION FOR BUSINESS

The NEONNOW ecosystem serves to consolidate multiple CX solutions into one easy
to use, fully supported, quick to deploy platform.

NEONNOW - Contact Center Platform

CONCIERGE - Smart IVR Solution

CONVERSATIONS - GPT Digital Employee Solution

Learn More

SCALABLE


BUILD. BUY. HYBRID

Technology built to provide the best of both worlds, the value of 'off the
shelf' with the ability to customise as your business grows.

Powerful features ‘out of the box’

Integrations with your customer data

Develop your own customisations

integrations


SEAMLESSLY INTEGRATE YOUR CUSTOMER DATA

NEONNOW can embed into your custom CRM or any of the leading, off the shelf
CRMs.  Our Neon Softphone maximizes your agents screen size allowing contextual
data to be made available at the right time to provide the best possible
customer experience.



Case studys


CUSTOMER STORIES

True tales of how our NEONNOW customers grew closer to theirs.

DEVONPORT PHYSIO

Healthcare

Learn More

ILLAWARA CREDIT UNION

Financial Services

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YPSOMED

Medical Devices

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TESTIMONIALS


DON'T JUST TAKE OUR
WORD FOR IT

They really took the time to understand our business. understanding why our
customers were calling us and what that led to with a tailored solution that
really fit our needs.

Stephanie Petkovski
ICU - HEAD OF DIGITAL

They were fantastic in implementation and delivering on the product that they
showcased. They have been super responsive with any issues we've had.
‍

Jon fung
‍Ypsomed - Head of Operations

The NEONNOW solution has massively step changed our customer experience, our
agents have all the information they need prior to answering the call.

‍

cONTACT CENTRE MANAGER
‍healthcare company

We used NEONNOW and Concierge to centralise the management of our nationwide
branch network.  NEONNOW and Concierge has improved our sales and we have had
great feedback from our customers, I would highly recommend.

Operational Manager
Branch Network HealthCare

PRODUCT
Book Demo
NEONNOW
CONCIERGE
CONVERSATIONS
INSIGHTS
RESOURCES
AWS Marketplace
Customer Stories
Articles
Guides
Help Center
about
About Us
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