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 2. Services
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 4. Other Health Care Services

Other Health Care Services


CLINICAL RESEARCH

Advancing health care by making clinical trial research more accessible and
effective




DRIVING HEALTH CARE SOLUTIONS

As America’s largest health solutions provider, CVS Health® is committed to
bringing higher levels of care to people nationwide. Through CVS Health Clinical
Trial ServicesSM, we’re encouraging more equitable participation in clinical
trials while promoting effective trials that can lead to improved health
outcomes.




WHY CLINICAL TRIALS NEED TO CHANGE





Required by the U.S. Food and Drug Administration (FDA), clinical trials are
important research programs that evaluate the safety and effectiveness of new
medicines, vaccines, devices and other therapies.  

Lasting months or years, these critical studies depend on clinically appropriate
volunteers. Yet 80% of trials don’t meet patient enrollment deadlines, and an
average of 30% of those enrolled drop out for reasons including inconvenient
trial location and length.1


REIMAGINING CLINICAL TRIALS


TRANSFORMING THE MODEL

We’re making clinical research more effective and participation easier. Our
breakthrough model combines precision patient recruitment from a diverse
population with trial delivery and real-world evidence generation.




PUTTING PEOPLE FIRST

People are at the heart of all we do. Our human-centric model leverages
community connections, a deep understanding of those we serve and a trial
experience built around patients in ways that work best for them.


MAKING CONNECTIONS

We’ve delivered hundreds of home clinical trials, engaged and screened hundreds
of thousands of people, worked with top pharmaceutical and medical device
companies and contributed to peer-reviewed research publications.




SELECTING DIVERSE PARTICIPANTS

By engaging volunteers who match clinical and location requirements, we can
improve access to trials and the ability to stay in them. 


CLINICAL TRIAL SERVICES IN ACTION

EARLY EMERGENCE OF SARS-COV-2 VARIANTS

During a 9 month contract with the federal government, we analyzed COVID-19 test
results from retail locations in 35 states and Washington, D.C. The data
provided trends and patterns of COVID-19 infections. It also delivered early
identification of increases in COVID-19 infections and relative comparisons in
infection rate between unvaccinated and fully vaccinated populations.

Go to the full study

COVID-19 TRIAL RECRUITMENT

A recent COVID-19 trial required a large volume of COVID-19 positive patients to
enroll in the trial within five days of their swab test. Using our community
relationships, we identified and invited approximately 4,000 qualified people
each week. Close to 49% of participants were from diverse populations, meeting
our objective of including varied races, ages, ethnicities and genders to get a
more complete view of different groups’ responses to therapy. 



COVID-19 VACCINE TRIAL COLLABORATION

We collaborated with the pharmaceutical industry to help facilitate clinical
trials for investigational COVID-19 vaccines and treatments. We used a specially
designed digital model and screening to identify 300,000+ volunteers who met the
criteria and helped them connect to studies close to home. This demonstrated
that we can help improve access and participation in these studies if we engage
people who match clinical and location requirements.



1 Reportlinker. Patient recruitment and retention services market 2019-2030
Opens in a new window.  April 18, 2019. PR Newswire. accessed March 23, 2022.




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