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I'M JUST HERE TO COLLECT A PAYCHECK

"Oh, they don't care about that. They just want to come in, do their jobs and go
home." The HR director said to me.

"You seem so sure of that. May I ask why?" I replied.

"Absolutely. They're not here to make friends. They're here to collect a
paycheck." She firmly stated.

And I sat there stunned....the FIRST time I heard this comment. In a matter of
seconds, my thoughts bounced between a variety of different replies. None of
which seemed professional to say aloud to a client. A client with years of
experience in human resources. My lack of poker face must have gave way to my
thoughts.

She chuckled. "You seem so surprised to hear that...as if I just busted your
last balloon. We're in a factory. Most employees have earplugs in all day and
only communicate with others during their breaks."

"What's your turn-over?" I blurted out before fully collecting my thoughts.


WHAT'S YOUR TURN-OVER RATE?

‍"It's high. This isn't a glamorous job." She sighs.

And that was the LAST time I doubted myself. I will never attempt to claim that
I know more than anyone else but I will defend my unique perspective on
situations. Years in management, marketing & advertising, countless hours of
research and multiple case studies have confirmed that employees need to have
friends at work. A simple google search will provide you with pages of
independent surveys conducted by any variety of group or organization that
agree. Fun & friendships may not be two things that come to mind when you think
about employees in manufacturing... (Insert skeptical side eye glances from
everyone imagining silly string fights over a conveyor belt). Keep reading.

A Gallup poll recently found that:

 * Employees are 7x more likely to be fully engaged if they have friends at
   work.
 * 70% of employees say friends at work is the most crucial element to a happy
   working life.
 * 58% of men would refuse a higher paying job if it meant not getting along
   with coworkers. 74% of women said the same.
 * 25% increase in morale and productivity for simple things like larger lunch
   tables.
 * 71% of employees want their co-workers to be a second family.
 * Work friendships boost employee satisfaction by 50%.
 * 43% of employees that have a best friend at work are more likely to receive
   praise in the last seven days.
 * 37% of employees are more likely to have someone at work encourage their
   development.
 * 35% of employees are more likely to report coworker commitment to quality.
 * 28% of employees that have a best friend at work are more likely to report
   that in the last six months, someone at work has talked to them about their
   progress.
 * 27% are more likely to report that their opinions seem to count at work.
 * 21% of employees with a best friend at work say that they have the
   opportunity to do what they do best every day.
 * 50% of employees with a best friend at work reported that they feel a strong
   connection with their company.
 * 1/3 of adults have met at least one of their closest friends at work.
 * 36% of employees would give up $5000 a year in salary to be happier at work.


THE BREAKROOM

Safety, quality and productivity rule the manufacturing floor but what rules
your break rooms? Knowing that fun and friendships are a key piece in the
employee engagement puzzle, we built it in to our break room digital signage.
Think of it as an employee communication dashboard designed for interaction. A
variety of ways to interact...many with multiple benefits. {We're talking about
just one so check out some of my other articles to learn more.}

Think about your most loyal, responsible and engaged employees. They're the ones
you turn to when you need the troops rallied in support of a new policy, a few
overtime hours worked or someone to train the new guy. These employees have
friends at work. Think about what you do with your friends... you talk and text;
you share pics of family, opinions, advice; you joke and laugh; you interact.

Social media is being used by 78% of your employees and 50% of them are talking
about you there. First off, let's ensure it's positive. Second, let's use it to
build camaraderie {and promote safety...just plugged another article there}.
Yes, social media in manufacturing is a thing but not in the way you're
thinking. You set up a hashtag for employees to use. Let's say it's #WhyImSafe.
Your employees share pics of their friends and family using that hashtag. Those
pics show up in your break room digital signage loop. (Calm down, they're
manually approved and moderated.) When your employees are back at work, sitting
in the break room, they see the pic. I know you're thinking
"Okkkkkkkkkkay....what's the point?"

The most obvious is that it reminds your employees that these people in the pic
are counting on them be safe at work and come home. That image might be the one
that flashes through their mind as they're making a decision to do something,
causes them to pause for a moment and evaluate the safety of their situation.

 * It shows your employees that you care about their safety and their
   families...you know that their families are their priority and you support
   that.
 * Others on social media see that hashtag and know that you, as a company, care
   about your employees. Those "others" on social media might be future
   employees, customers, etc. You can never have too much positive free
   publicity.
 * Everyone loves to have their 15 min of fame. Employees watch the digital
   signage just to see the pic they posted come up in the loop. It makes them
   feel special. Most importantly, they watch the digital signage. {and yes,
   another article.}
 * Employees see the pics other employees post. It gives them
   icebreakers...starts conversations. "Oh Joe, I see your grandson plays high
   school football. My daughter is a cheerleader. I wonder if they know each
   other?" They go home and ask their children. They come back to work tomorrow
   and share what they learned. They look for each other at the next football
   game. They see Bob, the new temp worker at the football game. They invite Bob
   to sit with their families. They're all friends now. They have friends at
   work.


HOW CAN THIS HELP MY FACILITY?

Everyone wants to look good in front of their friends and they don't want to
create strife in their friendships... so they start to pay more attention to the
quality of their work. They like the people they work with so they participate
in the events you sponsor. They get to chat with each other for a few extra
minutes at the staff meeting so they start to look forward to them. They're
comfortable with each so they're more likely to share their honest opinion and
give feedback. They care about each other so they will address issues that are
potentially harmful. The overall atmosphere is lighter and more entertaining so
new employees feel like it's easier to start a conversation. (That "larger lunch
table" stat above suddenly makes sense now, right?)

Little by little... you've watched your production and quality improve, noticed
a boost in morale, less safety incidents, more engagement and less turn-over. We
could go on and on about the benefits this produces {and I do in other articles}
but you get the point.

While all this is fresh in your mind, scroll back up and read those stats you
skimmed...unless you still believe that employees are just here to collect a
paycheck.

Let us show you how FactoryTV can help!
Book a Demo



Shannon Oleyar
October 23, 2023



Have questions or comments? Email the author:

shannon.oleyar@sendtransmission.com


RECOMMENDED READING

TOP 10 REASONS TO USE A VISITOR MANAGEMENT SYSTEM (VMS) FOR CONTRACTOR
COMPLIANCE

ENSURING CONTRACTOR COMPLIANCE THROUGH VISITOR MANAGEMENT SYSTEMS (VMS) IN
MANUFACTURING FACILITIES

HOW UNENFORCED VISITOR POLICIES AND COMPLIANCE LEADS TO PROBLEMS

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