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 * 
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   Emburse Spend Optimization Model
   
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   Manage Expenses Intuitive expense management software and services
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   Go All-in-one travel companion app for mid-size to large companies
   Captio Expense for mid-size to large companies in Europe
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 1. Learn
 2. Blog
 3. Why Expenses Shouldn’t Have to Be So Painful

2020-03-18


WHY EXPENSES SHOULDN’T HAVE TO BE SO PAINFUL

TIM WHEATCROFT




Submitting expense reports has long been one of those tasks, like filing taxes,
that everyone loves to put off as long as possible - only delaying and worsening
the challenge that lies ahead. The longer you wait, the more lines you need to
type into the spreadsheet, and the more receipts you need to attach to the
printout. Eventually, the need to get the thousands of dollars back into your
bank account surpasses your dread, and you spend your weekend hunched over a
laptop and a roll of tape.

Related: The Top 10 Perils of Using a Manual Expense Process

Even the introduction of expense management solutions didn’t fully resolve this
issue. While solutions made it easier and faster to get images of receipts from
the traveler’s wallet to the administrator’s PC, they still left a large number
of manual steps at both ends of the process. Customers found them difficult to
use and unintuitive.

To counter these challenges, forward-thinking expense solution providers have
focused their efforts on improving the customer experience for business
travelers, approvers and financial teams alike. Just because submitting expenses
is mandatory to be reimbursed doesn’t mean that organizations should have to be
stuck with archaic, unintuitive and unfriendly solutions. An expense solution
that can humanize the process and reduce the level of frustration at all levels
will score big marks for the organizations’ CFOs and CIOs that champion the
initiative.

Related: 5 Key Questions to Ask on your Expense Management RFP

Analyst firm Gartner recently released an interesting piece of research that
addressed this exact topic, titled How to Improve Employee Expense
Management(1). Based on interviews with organizations that have installed
expense solutions, it looks at the challenges and frustrations that
organizations face in their expense process, and what the executives would like
to see done to resolve them.

Read more: Gartner | How to Improve Employee Expense Management

We believe the research note addresses these issues, and also identifies some of
the key things that organizations should consider when looking for a new expense
management solution. Some of the key findings include:

 * Employee experience is quickly becoming a key design principle for expense
   management vendors
 * A best-of-breed solution is usually the more appropriate choice for midsize
   to large organizations, versus an ERP’s expense module
 * Unified payment/card and expense solutions are emerging that can help
   streamline the expense process, especially for organizations with large
   numbers of non-employee expenses

Related: Capterra, GetApp Reviews Crown Chrome River as the User Favorite in
Expense Management Software

If you’re considering an expense solution - whether you’re looking to move away
from a manual, spreadsheet-based solution or are looking to replace your legacy
system - this research provides a great overview on what to look for.

Read the full Gartner research note to learn more.

 1. Gartner, How to Improve Employee Expense Management, Chris Pang, 6 February
    2020

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View all
Solutions
 * Expense Management
 * AP & Invoice Management
 * Emburse Pay Solutions
 * Emburse Analytics
 * Emburse Audit
 * Travel Management

Products
 * Abacus
 * Captio
 * Cards
 * Certify
 * Chrome River
 * ExpenseWatch
 * Go
 * Nexonia
 * Spend
 * SpringAhead
 * Tallie

Learn
 * Emburse Blog
 * Emburse Podcast
 * Events & Webinars
 * Case Studies & Testimonials
 * Customer Training
 * Spend Optimization

Other Resources
 * Partner Programs
 * Integrations

Company
 * About
 * Mission
 * Leadership
 * Awards
 * Careers
 * News Releases
 * Press Coverage




SOLUTIONS

 * Expense Management
 * AP & Invoice Management
 * Emburse Pay Solutions
 * Emburse Analytics
 * Emburse Audit
 * Travel Management


PRODUCTS

 * Abacus
 * Captio
 * Cards
 * Certify
 * Chrome River
 * ExpenseWatch
 * Go
 * Nexonia
 * Spend
 * SpringAhead
 * Tallie


LEARN

 * Emburse Blog
 * Emburse Podcast
 * Events & Webinars
 * Case Studies & Testimonials
 * Customer Training
 * Spend Optimization


OTHER RESOURCES

 * Partner Programs
 * Integrations


COMPANY

 * About
 * Mission
 * Leadership
 * Awards
 * Careers
 * News Releases
 * Press Coverage

Support
Get support
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hi@emburse.com
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media@emburse.com
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