www.rayandrose.com Open in urlscan Pro
34.149.87.45  Public Scan

URL: https://www.rayandrose.com/
Submission: On February 08 via api from US — Scanned from US

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WELCOME

Here at Ray & Rose we aim to provide high quality personalised items for all
you're needs at a low cost, please allow 14 working days to receive your parcels
when ordering personalised items.

Many Thanks

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WALL PRINT

Price£3.99



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MOTHER’S DAY TEDDY

Price£10.99



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PERSONALISED MUG

Price£6.99



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TREAT BAG POUCH

Price£6.00














































Quick View


WALL PRINT

Price£3.99



Quick View


MOTHER’S DAY TEDDY

Price£10.99



Quick View


PERSONALISED MUG

Price£6.99



Quick View


TREAT BAG POUCH

Price£6.00














































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CONTACT US

Have a question about an item in our website? Please feel free to get in touch.
We’re always here to help.

rayandrose6@gmail.com

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ABOUT US

Our Vision

We are an online personalised clothing website located in East Yorkshire, here
at Ray & Rose we sell high quality, personalised affordable items that you are
sure to love.We add new products on a regular basis, so no matter how often you
visit our website, you’ll always find something new. We expect to  have an
incredible customer service to meet all our customers needs. 

Refund policy 

 

We have a 30-day return policy, which means you have 30 days after receiving
your item to request a return. Please see our Exceptions section for
personalised items.

 

There is also a turn around time of 14 days for these items so please be aware
when ordering, you will you will not be eligible for a refund with in this
time. 

To be eligible for a return, your item must be in the same condition that you
received it, unworn or unused, with tags, and in its original packaging. You’ll
also need the receipt or proof of purchase. 

To start a return, you can contact us at rayandrose6@gmail.com. If your return
is accepted, we will send you instructions on how and where to send your
package. Items sent back to us without first requesting a return will not be
accepted. 

You can always contact us for any return question at rayandrose6@gmail.com

 

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item
is defective, damaged or if you receive the wrong item, so that we can evaluate
the issue and make it right. Your item must be in the same condition that you
received it, unworn or unused, with tags, and in its original packaging. You’ll
also need the receipt or proof of purchase.

 

Exceptions / non-returnable items 
Certain types of items cannot be returned, like custom products (such as special
orders or personalised items). Please get in touch if you have questions or
concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

 

Refunds 
We will notify you once we’ve received and inspected your return, and let you
know if the refund was approved or not. If approved, you’ll be automatically
refunded on your original payment method. Please remember it can take some time
for your bank or credit card company to process and post the refund too.


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