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Sunrise Up

Internet & TV
 * RATES
 * Internet-subscriptions
 * Internet and TV subscriptions
 * TV subscriptions
 * Bundles: Internet, TV & Mobile
 * Mobile Data

 * SAVE NOW
 * Internet & TV from 39.50/mt.
 * Sunrise Smart WiFi
 * Recommend Sunrise

 * MORE INFORMATION
 * Perfect Wi-Fi
 * Work From Home
 * Internet Speedtest
 * Fiber optic connection

Mobile
 * RATES
 * Mobile subscriptions
 * Mobile subscriptions: for everyone under 30
 * Bundles: Internet, TV & Mobile
 * Mobile Data
 * Prepaid
 * Options

 * SAVE NOW
 * Mobile subscription -50%
 * WiFi for CHF 20.- instead of 60.-/m.
 * Use your mobile abroad
 * Apple Music: 6 months free
 * Recommend Sunrise

Devices
 * DEVICES
 * Smartphones
 * Tablets
 * Smartwatches
 * Accessories
 * 

 * HOME & ENTERTAINMENT
 * TVs & projectors
 * Speakers
 * Computers
 * Gaming
 * Gadgets

 * HIGHLIGHTS
 * World of Apple
 * World of Samsung
 * Kids & Teens
 * Smart Upgrade
 * Flex Upgrade
 * Buyback

Help
 * HELP
 * Help - starting page
 * My Sunrise App

 * FREQUENTLY USED
 * My bill
 * Passwords and logins
 * Internet / TV setup
 * Optimize Wi-Fi (WLAN)
 * Resolving internet problems
 * Sunrise SIM card
 * Move
 * Roaming (abroad)

 * HELP FOR YOUR PRODUCT
 * Mobile
 * Prepaid
 * Internet
 * Sunrise TV
 * Landline
 * Mobile Internet
 * Sunrise TV neo

0800 707 504


My Sunrise

EN

My Sunrise

Sunrise Up

Internet & TV

 * Rates
 * Internet-subscriptions
 * Internet and TV subscriptions
 * TV subscriptions
 * Bundles: Internet, TV & Mobile
 * Mobile Data
 * Save now
 * Internet & TV from 39.50/mt.
 * Sunrise Smart WiFi
 * Recommend Sunrise
 * More Information
 * Perfect Wi-Fi
 * Work From Home
 * Internet Speedtest
 * Fiber optic connection

Mobile

 * Rates
 * Mobile subscriptions
 * Mobile subscriptions: for everyone under 30
 * Bundles: Internet, TV & Mobile
 * Mobile Data
 * Prepaid
 * Options
 * Save now
 * Mobile subscription -50%
 * WiFi for CHF 20.- instead of 60.-/m.
 * Use your mobile abroad
 * Apple Music: 6 months free
 * Recommend Sunrise

Devices

 * Devices
 * Smartphones
 * Tablets
 * Smartwatches
 * Accessories
 * 
 * Home & Entertainment
 * TVs & projectors
 * Speakers
 * Computers
 * Gaming
 * Gadgets
 * Highlights
 * World of Apple
 * World of Samsung
 * Kids & Teens
 * Smart Upgrade
 * Flex Upgrade
 * Buyback

Help

 * Help
 * Help - starting page
 * My Sunrise App
 * Frequently used
 * My bill
 * Passwords and logins
 * Internet / TV setup
 * Optimize Wi-Fi (WLAN)
 * Resolving internet problems
 * Sunrise SIM card
 * Move
 * Roaming (abroad)
 * Help for your product
 * Mobile
 * Prepaid
 * Internet
 * Sunrise TV
 * Landline
 * Mobile Internet
 * Sunrise TV neo

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Sunrise Prepaid
ENSURING YOU NEVER RUN OUT OF CREDIT
Prepaid top-up options





TOP UP HERE

from just CHF 10.–

Select amount in CHF 10.- 20.- 30.- 50.- 100.- 120.- 150.-
Fill in mobile number you want to refill
Refill



ALREADY A SUNRISE PREPAID CUSTOMER?

My Sunrise, for managing your prepaid number


To My Sunrise





MORE CHARGING OPTIONS

With the credit card
At the post office
At the SBB ticket machine
About the invoice
With the credit card
At the post office
At the SBB ticket machine
About the invoice




ANOTHER WAY TO TOP UP

If you’ve got any further questions, please visit our Help Center.


TOP UP AS PART OF YOUR SUNRISE BILL

As a Sunrise mobile subscription or landline customer, you enjoy the benefit of
being able to top up a Sunrise prepaid number conveniently as part of your bill
– for example, the numbers your partner, children, godchildren or grandchildren
use.


This is how to do it by SMS (only possible with mobile billing):


The following example shows how to top up the Sunrise prepaid mobile number
0761234567 with CHF 50.–.



 * Example without any greeting text:
   
   Send an SMS with the text «50 0761234567» to the number 808.
   
   
   

 * Example with greeting text (maximum of 30 characters):
   Send an SMS with the text «50 0761234567 Love Dad!» to the number 808.

The topped-up prepaid credit will be charged to your next Sunrise bill. You can
choose the amount, but it must be at least CHF 10.– and no more than CHF 50.–
per top-up.


Please note: You can top up a maximum of CHF 150.– per day and CHF 500.- per
billing period as part of your Sunrise bill.


TOP UP USING A KEY CODE WITH A SAVED PAYMENT METHOD

Top up the calling-time credit for your Sunrise prepaid number with a saved
payment card.


You must first save the details of your payment card in your My Sunrise account.
This card will remain on the system until the payment card expires or you delete
it yourself.


As soon as the payment card is saved, you can start using it.


Via your mobile

You then need to enter the following key combination on your mobile:

*137* + desired amount* + number to be topped up + # OK

Example: *137*50*0761234567#OK


If you want to top up your own number, all you need to do is enter *137* + the
desired amount + #.

You’ll then receive an SMS with your top-up confirmation.


The corresponding amount will be charged to your payment card.

This version works both in Switzerland and abroad.


For security reasons, you must wait at least 15 minutes before topping up again.
Topping up by payment card is also subject to the following limits:


Per day: max. CHF 150.–

Per month: max. CHF 500.– for Swiss payment cards

Per month: max. CHF 300.– for foreign payment cards




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About Sunrise

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Direct access

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Discover Sunrise

 * Promotions and Deals
 * Devices
 * World of Apple
 * Award winning digital TV
 * Roaming - Use your mobile phone abroad
 * Discover Sunrise
 * Recommend Sunrise

Contact

 * Sales hotline: 0800 707 505
 * Other contact options
 * Sunrise points of sale

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 * Imprint

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© 2023 Sunrise GmbH