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Tend is 100% New Zealand owned
Enrolled Patients

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ENROLLED PATIENTS

Enrolment is currently available to Auckland residents only. An enrolled patient
is someone who has chosen Tend as their primary care provider.

ABOUT TEND

How Tend worksCliniciansClinicsFees

SERVICES

Prescriptions & repeatsMedical certificatesImmunisationsInjury and ACC
Contraception & sexual healthMental wellnessReferrals
See all services
Casual Patients

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CASUAL PATIENTS

Tend provides support to patients throughout Aotearoa on a casual basis. A
casual patient is someone who has not chosen Tend as their primary care
provider.

ABOUT TEND

How Tend worksCliniciansClinicsFees

SERVICES

See a doctor nowUrgent prescriptionsMedical certificatesImmigration medicals
Emergency contraceptionInjury and ACC
See all services
ServicesFeesClinics
Support

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HELP & SUPPORT

Visit our help centre for answers to FAQs and get advice on common health
conditions
Health advice
Find trusted information and resources on medical conditions from Tend doctors.

Help centre
Go to our support centre for all frequently asked questions and customer
support.
Book an appointment

Book an appointment

Enrolled Patients

Back to all

ENROLLED PATIENTS

Enrolment is currently available to Auckland residents only. An enrolled patient
is someone who has chosen Tend as their primary care provider.

ABOUT TEND

How Tend worksCliniciansClinicsFees

SERVICES

Prescriptions & repeatsMedical certificatesImmunisationsInjury and ACC
Contraception & sexual healthMental wellnessReferrals
See all services
Casual Patients

Back to all

CASUAL PATIENTS

Tend provides support to patients throughout Aotearoa on a casual basis. A
casual patient is someone who has not chosen Tend as their primary care
provider.

ABOUT TEND

How Tend worksCliniciansClinicsFees

SERVICES

See a doctor nowUrgent prescriptionsMedical certificatesImmigration medicals
Emergency contraceptionInjury and ACC
See all services
ServicesFeesClinics
Support

Back to all

HELP & SUPPORT

Visit our help centre for answers to FAQs and get advice on common health
conditions
Health advice
Find trusted information and resources on medical conditions from Tend doctors.

Help centre
Go to our support centre for all frequently asked questions and customer
support.
Book an appointment

Book an appointment

Download the app



YOUR HOME FOR HEALTH


ONLINE OR IN PERSON, OUR DOCTORS ARE HERE FOR YOU

Download the Tend app to book an appointment with one of our doctors online or
in-clinic. Get prescriptions, view test results and more!
Book an appointment





MEDICAL CARE


TEND APPOINTMENTS


3 WAYS TO SEE A DOCTOR


SEE THE NEXT AVAILABLE GP

For same-day care, use our Online Now service. Video-call the next available GP.
Accessible nationwide 7 days a week until 9pm.

BOOK AN IN-CLINIC APPOINTMENT

See a GP or nurse in person at any of Tend's clinics. Enrol for ongoing care and
lower prices.

BOOK AN ONLINE APPOINTMENT

See a Tend doctor online at a time and date that suits your schedule.
Book an appointment

View our fees



BOOK AN APPOINTMENT
VIA THE TEND APP

Safe & secure
Try Tend casually
Highly trained doctors
Enter your mobile number and we’ll send you a link to download the Tend app.
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Tend app.
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Download the Tend app


HOW TO GET STARTED


1


Download the Tend app
Download the Tend app on your mobile by typing your number in above or search
'Tend' in your phone's app store.


1


Download the Tend app
Download the app by clicking the button above or search ‘Tend’ in your phone’s
app store.


2


Create an account
Sign up and create your Tend account. There's no payment required until you
enrol or book an appointment.


3


Book your first appointment
Book an appointment online or at one of our clinics. If you enrol, enjoy a free
welcome appointment with a nurse for us to get to know you.
Watch how Tend works

OUR CLINICIANS


A TEAM OF QUALIFIED MEDICAL PROFESSIONALS

Our GPs & nurses bring a diverse range of experience to Tend and are committed
to understanding your individual needs.

A dedicated and friendly team

A wide range of expertise

Many of our clinicians are multilingual

Ask questions about your care through the app

Meet our clinicians




FROM THE APP


TAKE CONTROL OF YOUR HEALTHCARE

Book your appointments via the Tend app

Download and sign up for the app. Tell us what you or your child needs help
with, and simply book an appointment.

Have your appointment online, or visit one of our clinics

Our online doctors can treat many symptoms in a video call via our app. But if
you’d prefer, you can book in & see us in person at one of our clinics.

Full control over your healthcare

See your appointment notes, book appointments & services and order repeat
prescriptions. For the best pricing, enrol with us!
Learn more about Tend



TYPES OF CARE


DOCTORS ONLINE OR IN-CLINIC

Enrolled
Enrolled Patients
An enrolled patient is someone who has chosen Tend as their primary care
provider.




Available in Auckland only
Auckland only
Casual
Casual Patients
A casual patient has not selected Tend as their primary care provider and
therefore not eligible for funding.




Available nationwide
Nationwide
Appointments


In-clinic consultation

Auckland only
Video-call consultation

Online Now service
Medical services appointment

Limited services
Prescriptions


Get a prescription


Order a repeat prescription


Other


View historic and new test results

Limited services
View consultation notes after appointment


Lower fees and children under 14 yrs are FREE




MEDICAL SERVICES


TEND IS A FULL SERVICE PRIMARY HEALTHCARE PROVIDER

View all medical services



SEE A GP ONLINE NOW

Learn more




IMMIGRATION MEDICALS

Learn more




MEDICAL CERTIFICATES

Learn more




AMBASSADOR STORIES


SAM GETS A PROSTATE CHECK

Watch Sam's story
"I wholeheartedly love Tend and genuinely recommend the app to my closest. It's
so convenient for our young family. Once you try it you will see why!"
Sam Wallace, Tend Ambassador


TEND AT A GLANCE


NZ'S LEADING DIGITAL-FIRST HEALTHCARE PROVIDER


130,000+

Enrolled patients across the group


25

Medical clinics across the group


480+

Dedicated employees


4.6 STARS

App store rating


3 MINUTES

to enrol


96%

Customer satisfaction rating




FREQUENTLY ASKED QUESTIONS

How do I book an appointment?

The fastest and easiest way to book an appointment is via the Tend app.

However you’re welcome to also call us or email us. Visit our support section
for more detail on how to use the app

Call 09 300 5076 or email Fill in our contact form.

How much does Tend cost?

You can see us casually, for $79, or you can enrol with us and enjoy cheaper
fees and access to funded medical services.

Your enrolled fees will be based on your age and the location of your enrolment
(usually the closest Tend clinic to your residing address).

‍See here for a list of general consulation fees at our clinics.
‍  

How do I pay for my Tend appointment?

For all casual patients, payment is made by credit/debit card in the app.

Enrolled patients can pay via the in-app payment method, credit/debit cards,
cash or bank transfer.

What does it mean to enrol with Tend and how do I enrol?

Enrolling means our doctors and nurses become your main contact for your primary
healthcare needs. Once enrolled you enjoy cheaper pricing and children under 14
years are free.  You can only enrol with one GP practice at a time.

It takes just three minutes to enrol via the app, and we take care of all the
paperwork, including the transfer of your health records from your existing
medical practice. Records transfer is a secure electronic process overseen by Te
Whatu Ora.

Once enrolled you will have access to a wider range of Tend benefits including
health check and screening reminders and ordering repeats.

Need more help? Go to support



BOOK AN APPOINTMENT
VIA THE TEND APP

Download the Tend app
Enter your mobile number and we’ll send you a link to download the Tend app.
+64
Send download link
Great! We've sent a link to your mobile. Check your messages to download the
Tend app.
Oops! We couldn't send the link to your mobile number.
Please try again.
Book an appointment via our app:


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