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CREATIVE CLOUD FOR ENTERPRISE LEARN & SUPPORT

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GET STARTED

Setup, deploy, and manage your Creative Cloud enterprise account.


ADMIN GUIDE

Get quick answers and step-by-step instructions.


ADMIN CONSOLE OVERVIEW

Learn how to use the Admin Console.

Related links:

 * Enterprise
 * Document Cloud for enterprise
 * Experience Cloud


CLOUD SERVICES & APPS FOR INDIVIDUALS

 * Creative Cloud
 * Adobe Photoshop
 * Adobe Illustrator
 * Adobe InDesign

 * Mobile
 * Adobe Illustrator Draw
 * Adobe Photoshop Sketch
 * Adobe Capture

 * See all apps


TROUBLESHOOTING & HELP


DEPLOYMENT


FREQUENTLY ASKED QUESTIONS


COMMON ISSUES


DEPLOYMENT


HOW DO I PLAN MY CREATIVE CLOUD FOR ENTERPRISE DEPLOYMENT?

If you are planning a Creative Cloud deployment, it is best to take some time
and consider how to deploy and manage applications, storage, and services.


HOW DO I SET UP USER IDENTITIES?

Adobe uses an underlying identity management system to authenticate and
authorize users. You need to plan and then set up user identity based on your
enterprise requirements.


HOW DO I MANAGE USERS AND PRODUCTS?

User Management enables you to create, search, update, and remove user accounts.
These user accounts entitle the end users in your organization to Adobe products
and services.

Your organization purchases Adobe enterprise plans offering access to various
Adobe products and services that may include Creative Cloud products. Get
details on how to fine-tune the usage of these plans and services.


HOW DO I DEPLOY APPS AND UPDATES?

You can decide what apps and services get deployed for your users by the
packages that you create. These packages can then be deployed to the user's
computers in your organization. You can even perform silent and custom
deployment where no inputs are required from your users during installation.




FREQUENTLY ASKED QUESTIONS


WHAT IS INCLUDED WITH ADOBE CREATIVE CLOUD FOR ENTERPRISE?

Your Creative Cloud for enterprise account comes with Creative Apps like
Photoshop and InDesign, CreativeSync to intelligently sync your assets, Creative
Resources such as Adobe Stock and Adobe Fonts, Publishing mobile apps,
and Enterprise Security of your intellectual property and creative content. Find
out more about Creative Cloud for enterprise.


WHERE CAN I FIND INFORMATION ON NAMED DEPLOYMENT WITH CREATIVE CLOUD FOR
ENTERPRISE?

Watch this video on deploying Creative Cloud for Enterprise and get an overview
of deployment resources for Enterprise, Education, and Government licenses.


WHERE CAN I LEARN ABOUT THE ADOBE PROVISIONING TOOLKIT?

The Adobe Provisioning Toolkit Enterprise Edition is a command-line tool for
supported platforms that helps you track and manage serialization of Adobe®
products. Learn how you can download and use it to manage your Enterprise
license. 


WHERE CAN I FIND MORE INFORMATION ABOUT CREATIVE CLOUD FOR ENTERPRISE?

For more frequently asked questions, see Creative Cloud for enterprise FAQs.




COMMON ISSUES


WHY DO I SEE A "CONFIGURATION ERROR 16" MESSAGE WHEN I LAUNCH A CREATIVE CLOUD
APPLICATION?

This error usually occurs if a user does not have sufficient privileges on the
computer where the application is running. Follow the instructions for your
operating system to set permissions to the Adobe PCD and SLStore folders.


WHY DOES ASSIGNING A SUBSCRIPTION NOT AUTOMATICALLY ASSOCIATE IT TO A CURRENTLY
LOGGED IN USER?

Assigning a subscription to an Adobe or Enterprise ID does not automatically
associate that subscription to currently signed-in machines. Signing out and
back in typically resolves these issues.


WHEN I ACCEPT A MAJOR CREATIVE CLOUD UPDATE, WHY DOES MY LICENSING REVERT TO
TRIAL?

In environments where Creative Cloud has been deployed with a serialized
package, a licensing error can occur which results in applications appearing as
trials. Reserializing the affected workstation usually resolves this issue.




COMMUNITY

A peer-based forum for Enterprise and Teams administrators.

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ENTERPRISE & TEAMS

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