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 * Assertiveness & Building Personal Confidence


ASSERTIVENESS & BUILDING PERSONAL CONFIDENCE

Duration: 1 Day
Next scheduled course: Manchester 10th Jan 2024
Next scheduled virtual course: 8th Jan 2024
CPD Value: 5.5 hours
In Person Training starting at £480.00 Live Virtual Training starting at £0.00


COURSE OVERVIEW

Assertiveness Training – This assertiveness and building personal confidence
programme helps delegates understand why it is sometimes hard to refuse demands
and aims to build the skills necessary for behaving assertively in a practical
manner. Assertiveness training courses help people develop the required skill
set.

This personal development training course is available throughout the UK at our
7 locations below, at your offices and virtually.

CPD Value 5.5 Hours


COURSE LOCATIONS

Assertiveness & Building Personal Confidence London
Assertiveness & Building Personal Confidence Manchester
Assertiveness & Building Personal Confidence Nottingham
Assertiveness & Building Personal Confidence Birmingham
Assertiveness & Building Personal Confidence Bristol
Assertiveness & Building Personal Confidence Edinburgh
Assertiveness & Building Personal Confidence Leeds

This course qualifies for Continuous Professional Development hours. Learn more
about CPD


TIMETABLE

09.30 - 09.45 Coffee and Course Objectives

09:45 - 10:00 Defining Assertiveness (What is assertiveness? Why is
assertiveness essential to business success? How we influence and how this
affects our role in the company.)

10:00 - 11:15 Understanding Behaviour (Look at behaviour patterns that can throw
us off balance. Wanting to succeed, but unable to achieve results; denials and
delusions; dealing with challenge to authority and aggression; dealing with
difficult people and poor performance.)

11:30 - 13:00 Obtaining Results; Developing Inter-Personal Skills (Practice
overcoming barriers through role plays. Dealing with difficult situations.)

13:00 - 14:00 Lunch

14:00 - 15:00 Negotiating and Persuading (Understanding the clients needs, both
internal and external. What are the motivators and drivers for their demands or
requests? How can I champion my requests over theirs?)

15:00 - 16:30 Practice Makes Perfect; Building Confidence in Assertiveness
Skills (Participants develop assertiveness skills through further role plays,
including negotiation and persuasive techniques.)

16:30 Summary & Action Plans Agreed


TESTIMONIALS

I thought the curse was fantastic. We were made to feel relaxed. Course was
adapted to really help understand concepts.

Adele Garland, Yorkshire Air Ambulance

I really enjoyed todays event, went at a pace I was comfortable with, learned a
lot about self and will use the skills learned today moving forward.

Caroline Robertson, CrossReach, Beechwood House

I very much enjoyed the course and how it was adapted to suit my individual
needs.

Vivienne Wallace, Eagle Couriers (Scotland) Ltd

Gil was great! Very wise, knowledgeable, easy to listen to and delivered great
content ensuring it was understood. Feel like I have the tools to grow and learn
and change/improve. Thank you!

Claire Hallam, Duplo International Ltd

Attended virtual course:

Ursula was amazing I learnt so much from her and she adapted the training so
that it met what we needed. Id defiantly go to her again for training. She was
so friendly and welcoming I felt at ease at all times, normally on training
course I feel quite anxious about talking but I didn’t at all with Ursula.

Seren Scourfield, Cwm Taf Morgannwg University Health Board

Small class size meant I was able to contribute/be part of proceedings more than
I would usually. Important in a class of this nature where particiapnts are
likely to lack confidence.


Christopher Walls, Direct Line Group

Course was well-paced, enough time for all participants to explore, understand
and use the tools/concepts.


Pascale Canning. Cyton Biosciences

Good course, excellent presentation.

Steve Fielding, Quadriga Contracts Ltd

Good course, I enjoyed it!


Thomas Forrest, Diamond Light Source Ltd

Really enjoyed this course, especially appreciated the further reading that was
recommended. Great pack to take away and refer back to. Thank you!


Hayley Price, McCann Manchester

Really enjoyed the course. Learnt a lot and feel I can walk away more
confidently.


Wendy Dennahey, AETC Leicester
The course is most enjoyable. Learnt more from this than any other course. Very
educational.

Arvin Mistry, AETC Leicester

Found this course really helpful and now feel more positive/confident and will
try and implement the things I have learnt at both work and home.


Jenny Robinson, West Yorkshire Combined Authority

The course was very interactive, personal and well presented. I really feel I
can use the tools provided.


Samantha Sinclair, David Lloyd Clubs

Amazing. The way information was put across was brilliant.


Laura Kennedy, S.A.Brain & Co Ltd

Great tips on how to be more assertive and how to make an impact at senior
meetings.


Terri Hill, S.A. Brain & Co Ltd

Great delivery, superb examples.


Agnes Bailey, C#1

Great course and great tutor - felt confident and relaxed all day.


David John, S.A.Brain

The day was great and really helpful!


Nina Earnshaw, Expert Witness Care
Really good course - lots to take away and put in practice!





John Ling, The Chartered Institue of Marketing
Very positive & encouraging day.





Claire Judd, Royal Opera House

A really useful and enjoyable course.


Beka Armstrong, University of Sheffield

Great Course - Really enjoyed it


Ann Chance, ASA
Excellent course.





Sue Bray, HMP & YOI Doncaster
Was very nervous about the courese but really enjoyed it and it has motivated me
a lot.





Laura Boon, Oasis Serviced Offices

Excellent course & Excellent trainer!


Julie Scott, LSI

Delivered extremely well. Really enjoyed the course, would definately recommend
to my collegues!


Kay Rooney, EMS Sigma LTD

The course was very worthwhile and one of the best I have been on. The trainer
was excellent & I would definately go on another course of hers again.


Bethan Powell, BSC Pontypool

Very enjoyable course. Lots covered and extremely interesting. Excellent
delivery and very stylish.


John Jaser, Imperial Commercials Warwick
I thought this course and trainer were excellent. I was quite apprehensive
before the course but I'm really pleased I came and have taken a lot from it.





Alexander Berlone, West Yorkshire PTE Metro
I throroughly enjoyed today's training and have gained some valuable tools to
help me.





Claire Chappie, North Devon Council
Excellent.




Kate Smith, Siemens IT Solutions

Excellent trainer - Great guidance and specific examples.

 

Martin Worman, Siemens IT Solutions and Services

Extremely helpful inate, fantastic course & fantastic skills to take away.


Kelly Morton, WYPTE Metro
I found it a very valuable course which was interactive and fun as well! Thanks!





Ruth Treckleton, Siemens

Really effective course, gained a lot of knowledge, really interesting.


Jodie Booth, Metro

Great course - well presented.


Abby Willis, Wilmington plc

Really brilliant training. We covered a lot but I din't feel like I have
information overload. I have come away with really practiced actionable tips
that I feel are realistic.


Rosemary Bullimore, Historic Royal Palaces

Excellent.


Michelle Jackson, Buxton Opera House

Course was extremely useful & relevant to my role and would be of benefit if
other colleagues attended to improve work environment.


Sarah Hawsworth, Paladin

The course exceeded expectations and was extremely useful.


Abigail Holt, Liquid Personnel

Really enjoyed the course, was very beneficial for the whole team.


Charlotte Pogson, Liquid Personnel

Enjoyed the course particularly as small number made it morew interactive and
personalised. Got more out of it.


Abigail Austin, Barclaycard

Well structured and delivered course. Thank you.


Richard Ward, Maritime & Coastguard Agency

Course was extremely practical which was not what I expected and thus far better
than any other I have been on.


Neil Grow, PKL Group (UK) Ltd

Terrific course tailored accurately for my needs.


Nigel Chisman, Cummins

Trainer excellent. Thoroughly enjoyed the course



Katie Hall, International Trade Centre - Geneva
Had a fantastic day - really focused on my actions.
Cat Graham, Total People Ltd
Brilliant course, trainer was excellent.
Kirsten Geddes, Atmos Consulting Ltd
Very good course. Excellent trainer. Gained a lot from you.
Sharon Holmes, Audit Commission
This has been a great course for me as this course has given me confidence to
work within my role.
Suzanne Christine Ringrose, AXA Insurance
Excellent course; highly recommended!
Susanne Andrews, Derwen College
An excellent course, excellent trainer and suits my needs.
Paul Riley, Nottinghamshire Fire & Rescue Service
A really valuable day - lots of things to think about and tactics to use. Tutor
was excellent and advice given appreciated.
Annabel Bennett, Sheffield Doc/Fest
Very good course which exceeded expectations.
Samantha Solley, Clear Channel Entertainment
The course was very informative and I will definitely put my learning into
practice in the workplace.
Alexandra Marchant - Clear Channel Entertainment
A personally inspiring tutor and course.
Nicola Brooks, Walton Goodland
Excellent day.
John Steward, Burnt Tree Vehicle Solutions
I have been so impressed with Suzanne. Professional, confident, friendly. Her
didactics were excellent.
Eliane Bajak, Michelin Services
A very enjoyable day - excellent delivery of material!
Louise Hayes, G&J Greenall
The course was excellent and far exceeded my expectations.
Heather Ingley, Wilton Park Executive Agency
Thoroughly enjoyable and relevant days training! Thank you.
Lisa Elvy, Wilton Park
Brilliant course. Very useful mix of theory, role play, group exercises,
sensitive and enthusiastic training.
Emma Bates, Wilton Park
An excellent course delivered by an excellent and clearly experienced teacher.
Personalised due to smaller group which worked better.
Paul Richardson, Siemens
This was the most enjoyable course I have ever been on, the trainer was very
knowledgeable & engaging & made the topic interesting & entertaining.
Kerry OBoyle, Standard Life
Enjoyable course presented in a manner which encouraged total involvement and
participation.
Mark Lepkowski, Gambling Commission
Excellent course, good skills shared and advice received.
Sue Hutchinson, Baker Tilly
Very enjoyable day - far better than I thought!!
Andy Briggs, Serco
This course was more enjoyable than I was expecting. V enjoyable.
Jane Temperley, DHL
Excellent course, really focused the mind!
Paula Mumford, Clyde & Co
Never thought I would enjoy the course but found it enlightening & motivational.
Thank-you!
Louise Williams, The British Horseracing Authority
Really excellent course.
Laura Inness, Brewin Dolphin
Course was excellent. Tracey was fantastic as a trainer.
Kelly Small, Brewin Dolphin
Great course and fantastic teacher. I really got a lot out of todays session. I
would highly recommend Suzanne to my company for further training.
Anna Dixon, McCann Erickson
Excellent course and tutor.
James Evans, Brother International Europe
A great training experience.
Tom Bevan, Accenture
Enjoyed course. Definitely helpful.
Chris Umali, PHS Group
Suzanne was a lovely trainer with loads of personality, interacted well with
group and made the day personal.
Anne Hinson, Siemens Healthcare
Angie presented the course extremely well and was able to relate the content to
my roles.
Gemma Leary, PHS Datashred
Great course, focus on specific needs!
Vicki McAllister, Amino Communications
Excellent training - very useful.
Ruth Foster, Berrymans Lace Mawer


BENEFITS

 * Develop confidence in the use of assertiveness skills
 * Understand different behaviour patterns and the reasons they arise
 * Understand the need for negotiation and persuasion in the workplace
 * Practice assertiveness skills and develop an action plan


EXCLUSIVE DISCOUNTS STRAIGHT TO YOUR INBOX

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In-House Training with PTP

PTP stands for Practical Training for Professionals and our aim is to make our
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What you get for your money
 * A conference call with the trainer prior to delivery to ensure the course is
   tailored to your needs
 * Trainer’s travel & accommodation (within mainland UK) i.e. no hidden expenses
   – the price is fixed
 * Each delegate receives fully comprehensive training notes and a framed
   certificate of attendance
 * You have the option at no extra to cost to have your company logo on the
   course notes and/or the certificates
 * As we have over 200 courses in our portfolio we normally don’t charge for any
   development you require – only if you want a complete rewrite would you incur
   charges

Virtual Private Training with PTP

PTP stands for Practical Training for Professionals and our aim is to make our
training as practical as possible so delegates can return to the workplace with
skills they can implement immediately. PTP now delivers training to over 40% of
the FTSE 100.

What you get for your money
 * A conference call with the trainer prior to delivery to ensure the course is
   tailored to your needs
 * Each delegate receives fully comprehensive training notes and a framed
   certificate of attendance
 * You have the option at no extra to cost to have your company logo on the
   course notes and/or the certificates
 * As we have over 200 courses in our portfolio we normally don’t charge for any
   development you require – only if you want a complete rewrite would you incur
   charges

What is 1-to-1 training?

1-to-1 training can be based on any of the 100 plus courses that PTP provides,
it includes an initial telephone conference of up to 1 hour, a 1/2 day (3.5
hours) on-site one to one training session at your premises with one of PTP's
expert trainers and then a further telephone conference call of up to an hour
within 2 weeks of the on-site visit.

You have the option of a line manager being involved in both telephone
conferences, the second telephone conference which can be for feedback and
action planning is generally scheduled during the on-site visit.

Who does 1-to-1 training suit?

Individuals taking on a new challenge or responsibilities. Professionals who
want a trusted "sounding board" and thinking partner. Executives or managers who
want to enhance their leadership effectiveness to achieve organizational and
career success. Executives and professionals wanting to compete successfully but
still retain balance in their life. Individuals who want to understand their
blind spots so that they don't stand in their own way on their path to success.
Executives and Professionals who want to improve their interpersonal skills so
as to be more effective with bosses, peers, subordinates, or people in general.
How much does 1-to-1 training cost?

A 1-to-1 training session costs from as little as £400 + VAT and will include an
initial telephone conference of up to 1 hour, a 1/2 day (3.5 hours) on-site
training at your premises and then a further telephone conference call of up to
an hour within 2 weeks of the on-site visit.

What is 1-to-1 training?

1-to-1 training can be based on any of the 100 plus courses that PTP provides,
it includes an initial telephone conference of up to 1 hour, a 1/2 day (3.5
hours) virtual one to one training session with one of PTP's expert trainers and
then a further telephone conference call of up to an hour within 2 weeks of the
session.

You have the option of a line manager being involved in both telephone
conferences, the second telephone conference which can be for feedback and
action planning is generally scheduled during the online session.

Who does 1-to-1 training suit?

Individuals taking on a new challenge or responsibilities. Professionals who
want a trusted "sounding board" and thinking partner. Executives or managers who
want to enhance their leadership effectiveness to achieve organizational and
career success. Executives and professionals wanting to compete successfully but
still retain balance in their life. Individuals who want to understand their
blind spots so that they don't stand in their own way on their path to success.
Executives and Professionals who want to improve their interpersonal skills so
as to be more effective with bosses, peers, subordinates, or people in general.
How much does 1-to-1 training cost?

A 1-to-1 training session costs from as little as £400 + VAT and will include an
initial telephone conference of up to 1 hour, a 1/2 day (3.5 hours) virtual one
to one training session and then a further telephone conference call of up to an
hour within 2 weeks of the session.

What is U-Choose?

Choose from any of the 150 plus courses that PTP provides, and choose from 1 of
our 50 plus UK wide training venues. You must book for 2 or more delegates and
at least 4 weeks in advance, but that’s it, the course you want where you want
it. The reason we ask for a minimum of 4 weeks notice is to enable us to market
the course you have scheduled to other companies and organisations. However, if
we fail to sell any additional places we guarantee to run the course just for
you.

How much does U-Choose Training cost?

U-choose costs the same as our normal open courses i.e. the normal delegate
rate. This includes lunch and refreshments throughout the day, framed
certification and comprehensive training notes. A U-Choose booking can only be
confirmed once we receive payment which can be made via credit/debit card, BACS
or cheque. Payment is due at least 4 weeks before the date you request. Please
note to be eligible for U-Choose you must book a minimum of 2 delegates on the
same course & date.

What is U-Choose?

Choose from any of the 150 plus courses that PTP provides on a date that suits
you. You must book for 2 or more delegates and at least 4 weeks in advance, but
that’s it, the course you want when you want it. The reason we ask for a minimum
of 4 weeks notice is to enable us to market the course you have scheduled to
other companies and organisations. However, if we fail to sell any additional
places we guarantee to run the course just for you.

How much does U-Choose Training cost?

U-choose costs the same as our normal open courses i.e. the normal delegate
rate. This includes framed certification and comprehensive training notes. A
U-Choose booking can only be confirmed once we receive payment which can be made
via credit/debit card, BACS or cheque. Payment is due at least 4 weeks before
the date you request. Please note to be eligible for U-Choose you must book a
minimum of 2 delegates on the same course & date.


Contact us
PTP House

102 Brook Street
Wymeswold
Leicestershire
LE12 6TU
01509889632 info@ptp.co.uk Send a web enquiry
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