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Skip to content The Kent & Essex website uses cookies. If that's okay with you, keep on browsing, or learn more about our Privacy Policy. Close Cookie Disclosure Banner Go Back to Homepage * Search * Make a Payment * Broker Login - Opens in a new tab Claims Open Navigation * Products and Services - Open Products and Services Sub Navigation * Auto Insurance * Home Insurance * Farm Insurance * Commercial Insurance * Loss Prevention * New to Insurance * Giving Back - Open Giving Back Sub Navigation * 2023 SCHOLARSHIP PROGRAM APPLICATION * Blog * About Us - Open About Us Sub Navigation * Our Company * Our People * Careers * Ombudsman * Claims * Find a Broker * Make a Payment * Broker Login - Opens in a new tab * Resources * Careers * Consumer Rights & Responsibilities * Privacy Policy * Accessibility Enter Keywords Enter Keywords... Close KENT & ESSEX Let Us Help NEW TO INSURANCE? If you’re new to the world of insurance, it can seem a bit daunting — but we’re here to make it easy. View our Insurance Roadmap to see how you can go from uninsured to part of the Kent & Essex Mutual Insurance community in just three steps. Insurance Roadmap Insurance That MEETS YOUR NEEDS Kent & Essex Mutual Insurance has provided leading insurance protection to Ontario residents for over 130 years. Our insurance services, which include Auto, Home, Farm, and Commercial policies, safeguard your most valuable investments to help you navigate life with confidence. Home Arrow Auto Arrow Commercial Arrow Farm Arrow View Our Insurance Services Mutual Means WE’RE IN THIS TOGETHER At Kent & Essex Mutual Insurance, the “Mutual” part matters. It means our #1 priority is giving back to our communities to create a better future for Ontarians. We’ve partnered with hundreds of local charitable organizations and supported countless community projects over the years — giving back is just what we do. Our History Our Mutual Approach in Action Arrow Client Testimonials > Our adjuster was prompt, courteous, and put us at ease right away. Everything > was handled efficiently and got our home back to normal as quickly as > possible. A pleasure to have such a great company behind you when you need > them! J & S, Chatham, ON Policy Holders since 2003 > When I had a smoke damage claim, Kent & Essex Mutual responded immediately. I > was very happy with the quick response and great service I received. It’s when > a claim happens that you really need your insurance company to be there for > you. Kent & Essex proved they really do take care of their policyholders. GL, Chatham, ON Policyholder since 1994 > Kent & Essex Mutual was very fair and reasonable, with great understanding > when we had conversations on how we wanted things fixed. It took only a few > days to finalize everything, and although we have heard many horror stories > about other people’s house fires, our experience was as seamless as possible. PW & MW, Wheatley, ON Policyholders since 2020 > We had a large insurance claim due to damage from a neighbour’s house, and we > had an adjuster out the next day. They went above and beyond. Things were > dealt with as quickly as they could be. As far as repairs and contractors were > concerned, we were given options, and all the contractors were easy to deal > with and helpful. EK, Sombra, ON Policyholder since 2014 > In January of 2020, we had a devastating fire on our property. We reached out > to Kent & Essex, who contacted us promptly and attended our property to greet > us in person, ease our “Insurance Fears,” and walk us through the claim. Our > broker was quick to return any correspondence, answer any question or explain > anything on which we were unclear. We highly recommend Kent & Essex for > anyone’s insurance needs. BS, Harrow, ON Policyholder since 1995 > Thank you to Kent and Essex Mutual for the excellent service we received on > settling our claim. Our adjuster was wonderful to deal with, he processed our > claim in a fast and easy manner. DS & DS, Blenheim, ON Policyholders since 2010 01 – 06 Arrow Arrow BLOG See All Home Insurance, Loss Prevention Tips | Apr 20, 2023 7 TIPS TO KEEP YOUR HOUSE DRY THIS SPRING After winter, it’s no wonder we welcome Spring with arms wide open – the warmer days, the chirping birds and the blooming flowers. However, along with these cheerful delights, Spring can also bring un… Learn More Arrow Fire Safety, Home Insurance, Loss Prevention Tips | Feb 07, 2023 HOUSE FIRES COULD NEVER HAPPEN TO ME… OR COULD THEY? How many times have you heard of a house fire and thought: Oh, that could have been prevented but it could never happen to me? The truth is, there are many fire hazards lurking in your home that are o… Learn More Arrow Auto Safety Tips, Loss Prevention Tips | Jan 24, 2023 5 TIPS TO DRIVE SAFELY DURING WINTER Along with snow, ice and colder temperatures, winter also brings potentially dangerous driving conditions. Follow these tips to drive safely during the blustery season. 1. Practice Defensive DrivingSt… Learn More Arrow About KENT & ESSEX MUTUAL INSURANCE Kent & Essex Mutual Insurance Provider is based in Chatham, Ontario, delivering insurance protection to Ontarians since 1888. We are a local Canadian insurance company wholly owned by our policyholders — that’s where the “Mutual” part comes in. We do not have shareholders, and when the company is profitable, those profits are distributed to our members via a refund of surplus. We are a proud member of the Ontario Mutual Insurance Association and pride ourselves as a foundational pillar of the communities we serve. See What We’re All About Arrow CONTACT US For claims, policy and coverage related questions, please contact your broker. For general inquiries, 8:30AM to 4:30PM Monday to Friday: Toll Free: 1.800.265.5206 - Opens in your default telephone application. Email: info@kemutual.com - Opens in your default email application. 10 Creek Road, P.O. Box 356, Chatham, ON (N7M 5K4) MORE LINKS * Resources * Careers * Consumer Rights & Responsibilities * Privacy Policy * Accessibility * Facebook - Opens in new window. * Twitter - Opens in new window. * Instagram - Opens in new window. * LinkedIn - Opens in new window. © 2023 Kent & Essex Mutual Insurance Company