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PRIVACY

Home » Privacy Policy
Home » Privacy Policy
 * Global Policy
 * California Policy
 * UK Policy
 * South Africa policy

Last updated on: 2nd March 2022.


SUMMARY OF OUR PRIVACY POLICY

It covers every Zoho website that links here, and all of the products and
services contained on those websites. The detailed policy follows the same
structure as this summary and constitutes the actual legal document.

Our privacy commitment: Zoho has never sold your information to someone else for
advertising, or made money by showing you other people's ads, and we never will.
This has been our approach for almost 25 years, and we remain committed to it.
This policy tells you what information we collect from you, what we do with it,
who can access it, and what you can do about it.


PART I - INFORMATION ZOHO COLLECTS AND CONTROLS

We only collect the information that we actually need. Some of that is
information that you actively give us when you sign up for an account, register
for an event, ask for customer support, or buy something from us. We store your
name and contact information, but we don't store credit card numbers (except
with your permission and in one of our secured payment gateways).

When you visit one of our websites or use our software, we automatically log
some basic information like how you got to the site, where you navigated within
it, and what features and settings you use. We use this information to improve
our websites and services and to drive new product development.

Sometimes we receive information indirectly. If you ask about our products
through one of our referral programs or reselling partners, or sign in to one of
our products through an authentication service provider like LinkedIn or Google,
they'll pass on your contact information to us. We'll use that information to
complete the request that you made. If you engage with our brand on social media
(for instance, liking, commenting, retweeting, mentioning, or following us),
we'll have access to your interactions and profile information. We'll still have
that information even if you later remove it from the social media site.


WHAT WE DO WITH YOUR INFORMATION

We use your information to provide the services you've requested, create and
maintain your accounts, and keep an eye out for unauthorized activity on your
accounts. We also use it to communicate with you about the products you're
currently using, your customer support requests, new products you may like,
chances for you to give us feedback, and policy updates. We analyze the
information we collect to understand user needs and to improve our websites and
services.

We're required to have a legal basis for collecting and processing your
information. In most cases, we either have your consent or need the information
to provide the service you've requested from us. When that's not the case, we
must demonstrate that we have another legal basis, such as our legitimate
business interests.

You can decline certain kinds of information use either by not providing the
information in the first place or by opting out later. You can also disable
cookies to prevent your browser from giving us information, but if you do so,
certain website features may not work properly. We completely disable
non-essential and intrusive third-party cookies from all Zoho websites and
products.

We limit access to your personal information to our employees and contractors
who have a legitimate need to use it. If we share your information with other
parties (like developers, service providers, domain registrars, and reselling
partners), they must have appropriate security measures and a valid reason for
using your information, typically to serve you.

The European Economic Area (EEA) provides certain rights to data subjects
(including access, rectification, erasure, restriction of processing, data
portability, and the right to object and to complain). Zoho undertakes to
provide you the same rights no matter where you choose to live.

We keep your personal information for as long as it is required for the purposes
stated in this Privacy Policy. When we no longer have a legitimate need to
process your information, we will delete, anonymize, or isolate your
information, whichever is appropriate.

 


PART II - INFORMATION THAT ZOHO PROCESSES ON YOUR BEHALF

If you handle other people's data using Zoho apps, such as information about
your customers or employees, you are entrusting that data to us for processing.
If you use a Zoho mobile app and give the app access to your contacts and photo
library, you are entrusting data to us. The data you entrust to us for
processing is called service data.

You own your service data. We protect it, limit access to it, and only process
it according to your instructions. You may access it, share it through
third-party integrations, and request that we export or delete it.

We hold the data in your account as long as you choose to use Zoho Services.
After you terminate your account, your data will be automatically deleted from
our active database within 6 months and from our backups within 3 months after
that.

If you are in the European Economic Area and you believe that someone has
entrusted your information to us for processing (for instance, your employer or
a company whose services you use), you can request certain actions from us
regarding your data. To exercise those data rights, please contact the person or
company that entrusted the data to us and we will work with them on your
request.


PART III - GENERAL

There are some limitations to the privacy we can promise you. We will disclose
personal information if it's necessary to comply with a legal obligation,
prevent fraud, enforce an agreement, or protect our users' safety. We do not
currently honor Do Not Track signals from internet browsers; when a universal
standard for processing them emerges, we will follow it.

Third-party websites and social media widgets have their own separate privacy
policies. Always check the relevant privacy policy before sharing personal
information with third parties.

You can always contact us to: ask questions about our privacy practices, request
a GDPR-compliant Data Processing Addendum, alert us if you believe we have
collected personal data from a minor, or ask to have your personal information
removed from our blogs or forums. You can also check our Security Policy and
Privacy Policy

We will contact you to let you know if we make any major changes to our privacy
policy, or in the highly unlikely event that we ever decide to sell our
business.


PRIVACY POLICY

This Privacy Policy statement is made by the Zoho Group consisting of all the
entities listed here (collectively, "Zoho", "we", "us" or "our").


ZOHO'S PRIVACY COMMITMENT

Zoho has worried about customer and user privacy for almost 25 years, long
before it became fashionable, politically correct, or legally binding to take
such a position. We ask for only the least amount of information necessary,
gathering only what we believe is essential for doing business, or for the
specific transaction at hand. We let customers know the information we have on
them and allow them to opt out of specific engagements. But, by far, our biggest
commitment is that we do not make a single dollar from advertising revenue—never
have, never will—even from the free editions of our products. This means we
avoid the fundamental conflict of interest between gathering customer
information and fueling advertising revenue, and the unavoidable compromises in
customer privacy that it brings.

The goal of this policy is to make explicit the information we gather, how we
will use it, and how we will not. This policy is unfortunately longer than we
would like, but we must unambiguously address all the relevant cases. We will
try and keep the language simple and direct as much as possible.


SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies to all Zoho websites that link to it. It also
applies to the products and services provided by Zoho through these websites,
our mobile applications, and applications posted by Zoho on Zoho's online
marketplace and in other third-party online marketplaces. This Privacy Policy
does not apply to any of our websites, products or services that have a separate
privacy policy.

This Privacy Policy is divided into three parts:

PART I - INFORMATION ZOHO COLLECTS AND CONTROLS

This part deals with how Zoho collects and uses information about website
visitors, potential customers, users of Zoho's products and services, and others
who contact Zoho through forms or email addresses published on or linked to our
websites.

PART II - INFORMATION THAT ZOHO PROCESSES ON YOUR BEHALF

This part deals with how Zoho handles data that you entrust to Zoho when you use
our products and services, or when you share any personal or confidential
information with us while requesting customer support.

PART III - GENERAL

This part deals with topics that are relevant to both Parts I and II, and other
general topics such as Zoho's security commitments and how we will inform you
when we change this Privacy Policy.

 


PART I - INFORMATION ZOHO COLLECTS AND CONTROLS


WHAT INFORMATION ZOHO COLLECTS

We collect information about you only if we need the information for some
legitimate purpose. Zoho will have information about you only if (a) you have
provided the information yourself, (b) Zoho has automatically collected the
information, or (c) Zoho has obtained the information from a third party. Below
we describe the various scenarios that fall under each of those three categories
and the information collected in each one.

Information that you provide us

i. Account signup : When you sign up for an account to access one or more of our
services, we ask for information like your name, contact number, email address,
company name and country to complete the account signup process. You'll also be
required to choose a unique username and a password for accessing the created
account. You may also provide us with more information such as your photo, time
zone and language, but we don’t require that information to sign up for an
account. After signing up, you will have the option of choosing a security
question and an answer to the security question — if you provide these, they
will be used only while resetting your password.

ii. Event registrations and other form submissions: We record information that
you submit when you (i) register for any event, including webinars or seminars,
(ii) subscribe to our newsletter or any other mailing list, (iii) submit a form
in order to download any product, whitepaper, or other materials, (iv)
participate in contests or respond to surveys, or (v) submit a form to request
customer support, get a quote or to contact Zoho for any other purpose.

iii. Payment processing : When you buy something from us, we ask you to provide
your name, contact information, and credit card information or other payment
account information. When you submit your card information, we store the name
and address of the cardholder, the expiry date and the last four digits of the
credit card number. We do not store the actual credit card number. For quick
processing of future payments, if you have given us your approval, we may store
your credit card information or other payment information in an encrypted format
in the secured servers of our Payment Gateway Service Providers.

iv. Testimonials : When you authorize us to post testimonials about our products
and services on websites, we may include your name and other personal
information in the testimonial. You will be given an opportunity to review and
approve the testimonial before we post it. If you wish to update or delete your
testimonial, you can contact us at  privacy@zohocorp.com 

v. Interactions with Zoho : We may record, analyze and use your interactions
with us, including email, telephone, and chat conversations with our sales and
customer support professionals, for improving our interactions with you and
other customers.

Information that we collect automatically

i. Information from browsers, devices and servers : When you visit our websites,
we collect information that web browsers, mobile devices and servers make
available, such as the internet protocol address, browser type, language
preference, time zone, referring URL, date and time of access, operating system,
mobile device manufacturer and mobile network information. We include these in
our log files to understand more about visitors to our websites.

ii. Information from cookies and tracking technologies : We use temporary and
permanent cookies to identify users of our services and to enhance user
experience. We embed unique identifiers in our downloadable products to track
usage of the products. We also use cookies, beacons, tags, scripts, and other
similar technologies to identify visitors, track website navigation, gather
demographic information about visitors and users, understand email campaign
effectiveness and for targeted visitor and user engagement by tracking your
activities on our websites. We mostly use first-party cookies and do not use
third-party cookies or other third-party tracking technologies on our websites
for non-essential or intrusive tracking. You can learn more about the cookies
used on our websites here. You can also learn more about Zoho's stance against
non-essential and intrusive third-party cookies and tracking technology here. We
also use first-party Local Storage Objects (LSOs) such as HTML5 to store content
information and preferences to provide certain features.

iii. Information from application logs and mobile analytics : We collect
information about your use of our products, services and mobile applications
from application logs and in-house usage analytics tools, and use it to
understand how your use and needs can improve our products. This information
includes clicks, scrolls, features accessed, access time and frequency, errors
generated, performance data, storage utilized, user settings and configurations,
and devices used to access and their locations.

Information that we collect from third parties 

i. Signups using federated authentication service providers : You can log in to
Zoho Services using supported federated authentication service providers such as
LinkedIn, Microsoft and Google. These services will authenticate your identity
and give you the option to share certain personal information with us, such as
your name and email address.

ii. Referrals : If someone has referred any of our products or services to you
through any of our referral programs, that person may have provided us your
name, email address and other personal information. You may contact us at
privacy@zohocorp.com to request that we remove your information from our
database. If you provide us information about another person, or if another
person gives us your information, we will only use that information for the
specific reason for which it was provided to us.

iii. Information from our reselling partners and service providers : If you
contact any of our reselling partners, or otherwise express interest in any of
our products or services to them, the reselling partner may pass your name,
email address, company name and other information to Zoho. If you register for
or attend an event that is sponsored by Zoho, the event organizer may share your
information with us. Zoho may also receive information about you from review
sites if you comment on any review of our products and services, and from other
third-party service providers that we engage for marketing our products and
services.

iv. Information from social media sites and other publicly available sources :
When you provide feedback or reviews about our products, interact, or engage
with us on marketplaces, review sites or social media sites such as Facebook,
Twitter, Linkedin and Instagram through posts, comments, questions and other
interactions, we may collect such publicly available information, including
profile information, to allow us to connect with you, improve our products,
better understand user reactions and issues, or to reproduce and publish your
feedback on our websites. We must tell you that once collected, this information
may remain with us even if you delete it from these sites. Zoho may also add and
update information about you, from other publicly available sources.


PURPOSES FOR USING INFORMATION

In addition to the purposes mentioned above, we may use your information for the
following purposes:

 *  To communicate with you (such as through email) about products that you have
   downloaded and services that you have signed up for, changes to this Privacy
   Policy, changes to the Terms of Service, or important notices;
 *  To keep you posted on new products and services, upcoming events, offers,
   promotions and other information that we think will be of interest to you;
 *  To ask you to participate in surveys, or to solicit feedback on our products
   and services;
 *  To set up and maintain your account, and to do all other things required for
   providing our services, such as enabling collaboration, providing website and
   mail hosting, and backing up and restoring your data;
 *  To understand how users use our products and services, to monitor and
   prevent problems, and to improve our products and services;
 *  To provide customer support, and to analyze and improve our interactions
   with customers;
 *  To detect and prevent fraudulent transactions and other illegal activities,
   to report spam, and to protect the rights and interests of Zoho, Zoho's
   users, third parties and the public;
 *  To update, expand and analyze our records, identify new customers, and
   provide products and services that may be of interest to you;
 *  To analyze trends, administer our websites, and track visitor navigations on
   our websites to understand what visitors are looking for and to better help
   them;
 *  To monitor and improve marketing campaigns and make suggestions relevant to
   the user.


LEGAL BASES FOR COLLECTING AND USING INFORMATION

Legal processing bases applicable to Zoho : If you are an individual from the
European Economic Area (EEA), our legal basis for information collection and use
depends on the personal information concerned and the context in which we
collect it. Most of our information collection and processing activities are
typically based on (i) contractual necessity, (ii) one or more legitimate
interests of Zoho or a third party that are not overridden by your data
protection interests, or (iii) your consent. Sometimes, we may be legally
required to collect your information, or may need your personal information to
protect your vital interests or those of another person.

Withdrawal of consent : Where we rely on your consent as the legal basis, you
have the right to withdraw your consent at any time, but this will not affect
any processing that has already taken place. 

Legitimate interests notice : Where we rely on legitimate interests as the legal
basis and those legitimate interests are not specified above, we will clearly
explain to you what those legitimate interests are at the time that we collect
your information.


YOUR CHOICE IN INFORMATION USE

Opt out of non-essential electronic communications : You may opt out of
receiving newsletters and other non-essential messages by using the
‘unsubscribe’ function included in all such messages. However, you will continue
to receive essential notices and emails such as account notification emails
(password change, renewal reminders, etc.), security incident alerts, security
and privacy update notifications, and essential transactional and payment
related emails.

Disable cookies : You can disable browser cookies before visiting our websites.
However, if you do so, you may not be able to use certain features of the
websites properly.

Optional information : You can choose not to provide optional profile
information such as your photo. You can also delete or change your optional
profile information. You can always choose not to fill in non-mandatory fields
when you submit any form linked to our websites.


WHO WE SHARE YOUR INFORMATION WITH

All Zoho group entities listed here have access to the information covered in
Part I. We do not sell any personal information. We share your information only
in the ways that are described in this Privacy Policy, and only with parties who
adopt appropriate confidentiality and security measures. 

Employees and independent contractors : Employees and independent contractors of
relevant Zoho group entities have access to the information covered in Part I on
a need-to-know basis. We require all employees and independent contractors of
Zoho group entities to follow this Privacy Policy for personal information that
we share with them.

Third-party service providers : We may need to share your personal information
and aggregated or de-identified information with third-party service providers
that we engage, such as marketing and advertising partners, event organizers,
web analytics providers and payment processors. These service providers are
authorized to use your personal information only as necessary to provide these
services to us.

Domain registrars : When you register a domain through Zoho from domain name
registrars, we share your name and contact information such as your physical
address, email address and phone number with them as per the ICANN domain
registration rules.

Reselling partners : We may share your personal information with our authorized
reselling partners in your region, solely for the purpose of contacting you
about products that you have downloaded or services that you have signed up for.
We will give you an option to opt out of continuing to work with that partner. 

Marketplace application developers : When you install or purchase any
application developed using Zoho's APIs that is posted on Zoho's online
marketplace, your name and email address will be shared with the developer of
the application, so they may engage with you directly as the provider of that
application or service. Zoho does not control the use of your personal
information by the developers, which will be based on their own privacy
policies.

Other cases : Other scenarios in which we may share the same information covered
under Parts I and II are described in Part III.


YOUR RIGHTS WITH RESPECT TO INFORMATION WE HOLD ABOUT YOU AS A CONTROLLER

If you are in the European Economic Area (EEA), you have the following rights
with respect to information that Zoho holds about you. Zoho undertakes to
provide you the same rights no matter where you choose to live.  

Right to access : You have the right to access (and obtain a copy of, if
required) the categories of personal information that we hold about you,
including the information's source, purpose and period of processing, and the
persons to whom the information is shared

Right to rectification : You have the right to update the information we hold
about you or to rectify any inaccuracies. Based on the purpose for which we use
your information, you can instruct us to add supplemental information about you
in our database. 

Right to erasure : You have the right to request that we delete your personal
information in certain circumstances, such as when it is no longer necessary for
the purpose for which it was originally collected.

Right to restriction of processing : You may also have the right to request to
restrict the use of your information in certain circumstances, such as when you
have objected to our use of your data but we need to verify whether we have
overriding legitimate grounds to use it.

Right to data portability : You have the right to transfer your information to a
third party in a structured, commonly used and machine-readable format, in
circumstances where the information is processed with your consent or by
automated means.

Right to object : You have the right to object to the use of your information in
certain circumstances, such as the use of your personal information for direct
marketing.

Right to complain : You have the right to complain to the appropriate
supervisory authority if you have any grievance against the way we collect, use
or share your information. This right may not be available to you if there is no
supervisory authority dealing with data protection in your country.


RETENTION OF INFORMATION

We retain your personal information for as long as it is required for the
purposes stated in this Privacy Policy. Sometimes, we may retain your
information for longer periods as permitted or required by law, such as to
maintain suppression lists, prevent abuse, if required in connection with a
legal claim or proceeding, to enforce our agreements, for tax, accounting, or to
comply with other legal obligations. When we no longer have a legitimate need to
process your information, we will delete or anonymize your information from our
active databases. We will also securely store the information and isolate it
from further processing on backup discs until deletion is possible.

 


PART II - INFORMATION THAT ZOHO PROCESSES ON YOUR BEHALF

Information entrusted to Zoho and purpose

Information provided in connection with services : You may entrust information
that you or your organization (“you”) control, to Zoho in connection with use of
our services or for requesting technical support for our products. This includes
information regarding your customers and your employees (if you are a
controller) or data that you hold and use on behalf of another person for a
specific purpose, such as a customer to whom you provide services (if you are a
processor). The data may either be stored on our servers when you use our
services, or transferred or shared to us as part of a request for technical
support or other services.

Information from mobile devices : When you elect to allow it, some of our mobile
applications have access to the camera, call history, contact information, photo
library, and other information stored on your mobile device. Our applications
require such access to provide their services. Similarly, when you elect to
provide access, location-based information is also collected for purposes
including, but not limited to, locating nearby contacts or setting
location-based reminders. This information will be exclusively shared with our
mapping providers and will be used only for mapping user locations. You may
disable the mobile applications' access to this information at any time by
editing the settings on your mobile device. The data stored on your mobile
device and their location information to which the mobile applications have
access will be used in the context of the mobile application, and transferred to
and associated with your account in the corresponding services (in which case
the data will be stored on our servers) or products (in which case the data will
remain with you unless you share it with us). 

(All the information entrusted to Zoho is collectively termed “service data”)

Ownership and control of your service data

We recognize that you own your service data. We provide you complete control of
your service data by providing you the ability to (i) access your service data,
(ii) share your service data through supported third-party integrations, and
(iii) request export or deletion of your service data.

How we use service data

We process your service data when you provide us instructions through the
various modules of our services. For example, when you generate an invoice using
our invoicing service, information such as the name and address of your customer
will be used to generate the invoice; and when you use our campaign management
service for email marketing, the email addresses of the persons on your mailing
list will be used for sending the emails.

Push notifications

If you have enabled notification on our desktop and mobile applications, we will
push notifications through a push notification provider such as Apple Push
Notification Service, Google Cloud Messaging or Windows Push Notification
Services. You can manage your push notification preferences or deactivate these
notifications by turning off notifications in the application or device
settings.

Who we share service data with

Zoho group and third party sub-processors : In order to provide services and
technical support for our products, the contracting entity within the Zoho group
engages other group entities and third parties

Employees and independent contractors : We may provide access to your service
data to our employees and individuals who are independent contractors of the
Zoho group entities involved in providing the services (collectively our
“employees”) so that they can (i) identify, analyze and resolve errors, (ii)
manually verify emails reported as spam to improve spam detection, or (iii)
manually verify scanned images that you submit to us to verify the accuracy of
optical character recognition. We ensure that access by our employees to your
service data is restricted to specific individuals, and is logged and audited.
Our employees will also have access to data that you knowingly share with us for
technical support or to import data into our products or services. We
communicate our privacy and security guidelines to our employees and strictly
enforce privacy safeguards within the Zoho group.

Collaborators and other users : Some of our products or services allow you to
collaborate with other users or third parties. Initiating collaboration may
enable other collaborators to view some or all of your profile information. For
example, when you edit a document that you have shared with other persons for
collaboration, your name and profile picture will be displayed next to your
edits to allow your collaborators to know that you made those edits.

Third-party integrations you have enabled : Most of our products and services
support integrations with third-party products and services. If you choose to
enable any third-party integrations, you may be allowing the third party to
access your service data and personal information about you. We encourage you to
review the privacy practices of the third-party services and products before you
enable integrations with them.

Other cases : Other scenarios in which we may share information that are common
to information covered under Parts I and II are described in Part III.

Retention of information

We hold the data in your account as long as you choose to use Zoho Services.
Once you terminate your Zoho user account, your data will eventually get deleted
from active database during the next clean-up that occurs once in 6 months. The
data deleted from active database will be deleted from backups after 3 months.

Data subject requests

If you are from the European Economic Area and you believe that we store, use or
process your information on behalf of one of our customers, please contact the
customer if you would like to access, rectify, erase, restrict or object to
processing, or export your personal data. We will extend our support to our
customer in responding to your request within a reasonable timeframe.

 


PART III - GENERAL


CHILDREN'S PERSONAL INFORMATION

Our products and services are not directed to individuals under 16. Zoho does
not knowingly collect personal information from children who are under 16 years
of age for its own purposes. If we become aware that a child under 16 has
provided us with personal information, we will take steps to delete such
information. If you believe that a child under 16 years has provided personal
information to us, please write to privacy@zohocorp.com with the details, and we
will take the necessary steps to delete the information we hold about that
child. However, using our products, you can collect information about
individuals who may be children. If you process information relating to
children, you acknowledge and agree that you will be responsible for complying
with the applicable laws and regulations related to protection of such personal
information.


HOW SECURE IS YOUR INFORMATION

At Zoho, we take data security very seriously. That's why we have gotten
certified for industry standards mentioned here. We have taken steps to
implement appropriate administrative, technical & physical safeguards to prevent
unauthorized access, use, modification, disclosure or destruction of the
information you entrust to us. If you have any concerns regarding the security
of your data, we encourage you to check our Security Policy   or write to us at
security@zohocorp.com with any questions.


DATA PROTECTION OFFICER

We have appointed a Data Protection Officer to oversee our management of your
personal information in accordance with this Privacy Policy. If you have any
questions or concerns about our privacy practices with respect to your personal
information, you can reach out to our Data Protection Officer by sending an
email to dpo@zohocorp.com or by writing to: Data Protection Officer, Zoho
Corporation BV, Beneluxlaan 4B, 3527 HT UTRECHT, The Netherlands. 


LOCATIONS AND INTERNATIONAL TRANSFERS

We share your personal information and service data within the Zoho Group and
with third parties engaged by Zoho Group for the purposes described above. By
accessing or using our products and services or otherwise providing personal
information or service data to us, you understand that the processing, transfer,
and storage of your personal information or Service Data within the United
States of America, the European Economic Area (EEA) and other countries where
Zoho operates. Such transfers are subject to appropriate data protection
agreements such as a group company agreement that is based on EU Commission’s
Model Contractual Clauses for data processing activities to which GDPR applies.
You can write to legal@zohocorp.com for obtaining a copy of the agreements on
the basis of which we transfer your data within Zoho Group and with the third
parties engaged by us.


DATA PROCESSING ADDENDUM

To enable you to be compliant with your data protection obligations , we are
prepared to sign an appropriate Data Processing Addendum (DPA). You can request
a DPA from Zoho by completing this form . Once we get your request, we'll
forward the DPA to you for your signature.


AUTOMATION AND ARTIFICIAL INTELLIGENCE

In order to provide enhanced productivity and predictive capabilities to our
users, we employ a variety of technologies such as regex parsing, template
matching, artificial intelligence and machine learning. In keeping with Zoho's
promise not to exploit your data in a way that is not respectful of your privacy
and confidentiality expectations, we make only the following limited use of
service data for these technologies: (i) using anonymized crops of service data
to improve accuracy of the algorithms; and (ii) using your organization's data
for developing models specific for your organization. Our automation and
artificial intelligence technologies are mostly powered by our own
organization's data such as internal communications, communications with
customers and internal documents as well as free and paid external sources


DO NOT TRACK (DNT) REQUESTS

Some internet browsers have enabled 'Do Not Track' (DNT) features, which send
out a signal (called the DNT signal) to the websites that you visit indicating
that you don't wish to be tracked. Currently, there is no standard that governs
what websites can or should do when they receive these signals. For now, we do
not take action in response to these signals


EXTERNAL LINKS ON OUR WEBSITES

Some pages of our websites may contain links to websites that are not linked to
this Privacy Policy. If you submit your personal information to any of these
third-party sites, your personal information is governed by their privacy
policies. As a safety measure, we recommend that you not share any personal
information with these third parties unless you've checked their privacy
policies and assured yourself of their privacy practices.


BLOGS AND FORUMS

We offer publicly accessible blogs and forums on our websites. Please be aware
that any information you provide on these blogs and forums may be used to
contact you with unsolicited messages. We urge you to be cautious in disclosing
personal information in our blogs and forums. Zoho is not responsible for the
personal information you elect to disclose publicly. Your posts and certain
profile information may remain even after you terminate your account with Zoho.
To request the removal of your information from our blogs and forums, you can
contact us at privacy@zohocorp.com


SOCIAL MEDIA WIDGETS

Our websites include social media widgets such as Facebook "like" buttons and
Twitter "tweet" buttons that let you share articles and other information. These
widgets may collect information such as your IP address and the pages you
navigate in the website, and may set a cookie to enable the widgets to function
properly. Your interactions with these widgets are governed by the privacy
policies of the companies providing them.


DISCLOSURES IN COMPLIANCE WITH LEGAL OBLIGATIONS

We may be required by law to preserve or disclose your personal information and
service data to comply with any applicable law, regulation, legal process or
governmental request, including to meet national security requirements.


ENFORCEMENT OF OUR RIGHTS

We may disclose personal information and service data to a third party if we
believe that such disclosure is necessary for preventing fraud, spam filtering,
investigating any suspected illegal activity, enforcing our agreements or
policies, or protecting the safety of our users.


BUSINESS TRANSFERS

We do not intend to sell our business. However, in the unlikely event that we
sell our business or get acquired or merged, we will ensure that the acquiring
entity is legally bound to honor our commitments to you. We will notify you via
email or through a prominent notice on our website of any change in ownership or
in the uses of your personal information and service data. We will also notify
you about any choices you may have regarding your personal information and
service data.


COMPLIANCE WITH THIS PRIVACY POLICY

We make every effort, including periodic reviews, to ensure that personal
information you provide is used in conformity with this Privacy Policy. If you
have any concerns about our adherence to this Privacy Policy or the manner in
which your personal information is used, kindly write to us privacy@zohocorp.com
We'll contact you, and if required, coordinate with the appropriate regulatory
authorities to effectively address your concerns.


NOTIFICATION OF CHANGES

We may modify the Privacy Policy at any time, upon notifying you through a
service announcement or by sending an email to your primary email address. If we
make significant changes to the Privacy Policy that affect your rights, you will
be provided with at least 30 days' advance notice of the changes by email to
your primary email address. However, if you have not verified your email
address, you may miss important notifications that we send through email. If you
think that the updated Privacy Policy affects your rights with respect to your
use of our products or services, you may terminate your use by sending us an
email within 30 days. Your continued use after the effective date of changes to
the Privacy Policy will be deemed to be your agreement to the modified Privacy
Policy. You will not receive email notification of minor changes to the Privacy
Policy. If you are concerned about how your personal information is used, you
should check back at https://www.manageengine.com/privacy.html periodically.




RESOURCES

 * Blog
 * Insights
 * Academy
 * Customer stories
 * Glossary
 * Community
 * White papers
 * Product documentation

COMPANY

 * About us
 * Customers
 * Analyst reports
 * Events
 * Newsroom
 * Partner with us
 * Careers
 * Sitemap

TRAINING AND SUPPORT

 * Contact support
 * Store
 * Marketplace
 * Training and certification

CONNECT WITH US:

      

ManageEngine is a division of Zoho Corp.

 * About us
 * EULA
 * Terms of service
 * Security
 * Compliance
 * Privacy policy
 * Cookie policy
 * Affiliate program
 * Newsletter
 * Contact sales
 * Our offices
 * Global (English)
   

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THIRD-PARTY COMPANY COOKIES

When you visit some of our webpages that contain embedded content hosted on a
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your browser. We always opt for the most privacy friendly options provided by
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