www.chevrolet.com Open in urlscan Pro
23.36.163.234  Public Scan

Submitted URL: http://link.onstar.com/ls/click?upn=FswIDRusqmGwN3aL0a1MNZajfNQog3TaDJrauNeGGPqCBv-2FvHA81M56w91VHGil-2FbK094ZdByuQZEvB...
Effective URL: https://www.chevrolet.com/ownercenter/recalls?vin=1GCPWFED9LZ180980&evar36=eml_monthly_onstar_OVD&vels=951964470
Submission: On July 19 via api from BE — Scanned from DE

Form analysis 1 forms found in the DOM

Name: recallBoxForm

<form name="recallBoxForm" data-ng-submit="ForRecalls(vin)" class="ng-pristine ng-invalid ng-invalid-required ng-valid-pattern ng-valid-minlength ng-valid-maxlength">
  <div class="margin-bottom-small">
    <div class="gb-headline2 cmsRich ng-scope" role="heading" aria-level="2" data-translate="recallCenter_search_header" data-cms-content-id="recallCenter_search_header">Search for GM Recalls</div>
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      <p data-ng-switch-when="true" data-translate="recallCenter_searchAgain_subtext" class="cmsRich ng-scope" data-cms-content-id="recallCenter_searchAgain_subtext">Search for recalls on another VIN.</p><!-- end ngSwitchWhen: -->
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  <div>
    <!--Error Messages -->
    <div class="gm-error row ng-isolate-scope ng-hide" data-ng-show="show || showEmpty" data-show="invalidVinError">
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          <span aria-hidden="true" class="icon-ui-attention"></span>
          <!-- ngIf: dismissible -->
          <div class="card-body-alert danger" data-ng-transclude="">
            <span aria-atomic="true" role="alert" data-translate="rtext_recallCenter_error_invalidVin" class="cmsRich ng-scope" data-cms-content-id="rtext_recallCenter_error_invalidVin">We're sorry. We are unable to process that VIN because it is
              either not a valid GM VIN or it is associated with a vehicle that's older than model year 1994. If you continue to experience issues, please call 1-866-694-6546 (Monday through Friday, 8 a.m. - 9 p.m. EST) for Buick, Chevrolet,
              Cadillac, GMC, Hummer, Oldsmobile, Pontiac and Saturn vehicles. If you're having problems with a SAAB VIN, please contact 1-800-955-9007 (Monday through&nbsp;Friday, 8 a.m. - 5 p.m. EST).</span>
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          <!-- End Gm Alert Message -->
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    <div class="gm-error row ng-isolate-scope ng-hide" data-ng-show="show || showEmpty" data-show="serverError">
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          <span aria-hidden="true" class="icon-ui-attention"></span>
          <!-- ngIf: dismissible -->
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            <span aria-atomic="true" role="alert" data-translate="rtext_recallCenter_error_serverError" class="cmsRich ng-scope" data-cms-content-id="rtext_recallCenter_error_serverError">We're sorry. A systems error has occurred. Please try again
              later.</span>
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    <!-- Search Form and Button -->
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        <div class="d-flex">
          <div class="w-100 form-search-input">
            <div data-gm-track-link="recalls:textBox:vin" data-track-delay="true" data-track-type="o" data-prop10="recalls:textBox:Enter your VIN" class="ng-isolate-scope">
              <div class="" data-oc-text-input-web-u="exp" data-model="vin" data-input-name="vin" data-classes="form-control" data-submitted="submitted" type="text" data-label="recallCenter_search_enterVin_label" data-touched="touched"
                data-required="true" data-pattern="vinAttributes.pattern.source" data-validation-type="alphanumeric" data-max-length="17" data-id="Recalls_VinInput">
                <div class="ng-invalid ng-invalid-required ng-valid-pattern ng-valid-minlength ng-valid-maxlength" data-ng-form="formInput">
                  <!-- Label, input, hints, errors should all be inside the gb=input -->
                  <!-- Replace the old error class with this new form field specific error -->
                  <div data-ng-class="{'form-error': hasError}" class="gb-input">
                    <!-- The for of the label should match the id of the input field, if no label remove from DOM -->
                    <!-- ngIf: label --><label data-ng-if="label" for="Recalls_VinInput" class="ng-scope">
                      <!-- ngIf: iconLocation -->
                      <span data-translate="recallCenter_search_enterVin_label" class="cmsRich ng-scope" data-cms-content-id="{{label}}">Enter your VIN</span>
                      <!-- ngIf: sup -->
                    </label><!-- end ngIf: label -->
                    <!-- This is a version of the input for those pecific input fields where we want to enable the blur functionality -->
                    <input type="text" dir="auto" data-ng-model-options="{ allowInvalid: true }" data-ng-disabled="disabled" name="vin" data-ng-model="model" data-ng-blur="blur(); ShowError();" data-ng-required="true"
                      class="form-control ng-empty ng-invalid ng-invalid-required ng-valid-pattern ng-valid-minlength ng-valid-maxlength" ng-pattern="[A-HJ-NPR-Za-hj-npr-z0-9]{17}" maxlength="17" data-ng-validate-helper="alphanumeric"
                      data-gm-formatter="alphanumeric" data-focus-me="" tabindex="" placeholder="" aria-required="" id="Recalls_VinInput" aria-label="Enter your VIN" aria-invalid="false" required="required">
                    <div class="gb-error-text-container ng-hide" data-ng-show="(!showCustomError &amp;&amp; hasError) || invalidInputAfterButtonClick">
                      <!-- animate-underline span is for GM Brand only -->
                      <span class="animate-underline"></span>
                      <!-- ngIf: formInput.$error.minlength -->
                      <!-- ngIf: formInput.$error.pattern || formInput.$invalid || invalidInputAfterButtonClick --><span data-ng-if="formInput.$error.pattern || formInput.$invalid || invalidInputAfterButtonClick"
                        class="gb-error-text cmsRich ng-scope" aria-atomic="true" role="alert" data-translate="error_invalid" data-cms-content-id="error_invalid">Whoops! The information provided is invalid. Please try
                        again.</span><!-- end ngIf: formInput.$error.pattern || formInput.$invalid || invalidInputAfterButtonClick -->
                      <!-- ngIf: !showCustomError && formInput.$error.required --><span data-ng-if="!showCustomError &amp;&amp; formInput.$error.required" class="gb-error-text cmsRich ng-scope" aria-atomic="true" role="alert"
                        data-translate="error_required" data-cms-content-id="error_required">We're sorry. One or more fields appear to be missing. Please try again.</span><!-- end ngIf: !showCustomError && formInput.$error.required -->
                      <!-- ngIf: directions.addressNotFound -->
                    </div>
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                </div>
              </div>
            </div>
          </div>
          <span>
            <button data-ng-click="vm.fireCustomTracking(); searchForRecalls(vin)" data-translate="recallCenter_search_button" aria-label="Search" class="gb-primary-button px-5 mt-5 cmsRich ng-scope"
              data-cms-content-id="recallCenter_search_button">Search</button>
          </span>
        </div>
        <!-- WHERE'S MY VIN TOOLTIP -->
        <span class="gb-body2 ng-isolate-scope" data-oc-tooltip="" data-track="Garage:WhereMyVin" data-track-delay="true" data-track-type="o" data-prop10="Garage:Add a Vehicle:textlink:where's my vin"
          data-evar33="Garage:Add a Vehicle:textlink:where's my vin" data-prop15="where's my vin" data-track-first-click-only="true">
          <!-- BUTTON TO TRIGGER TOOLTIP -->
          <a aria-expanded="false" aria-label="Click to expand and collapse section" data-track="Garage:WhereMyVin" data-track-delay="true" data-track-type="o" data-prop10="Garage:Add a Vehicle:textlink:where's my vin" data-evar33="Garage:Add a Vehicle:textlink:where's my vin" data-prop15="where's my vin" data-track-first-click-only="true" data-track-event="" data-ng-click="triggerToolTip()" data-role="button" data-html="true" href="#">

		<!-- TOOLTIP TITLE -->
		<span class="title ng-binding">Where's my VIN?</span>
	</a>
          <!-- CONTENT TO BE SHOWN WHEN TOOLTIP IS TRIGGERED -->
          <div class="content ng-hide" data-ng-show="showToolTip">
            <div class="gb-body3 ng-binding ng-scope">Your VIN is 17 characters long and can be found on your state vehicle registration, vehicle insurance or on the vehicle itself-- either on the driver's side dashboard at the bottom of the
              windshield or on the driver's side doorjamb. Your VIN will not include the letter "i" or the letter "o," but may include the number "1" or the number "0."</div>
          </div>
        </span>
      </div>
    </div>
    <!-- ngIf: !isMEO -->
    <hr ng-if="!isMEO" class="ng-scope"><!-- end ngIf: !isMEO -->
    <!-- ngIf: !isMEO -->
    <p ng-if="!isMEO" class="ng-scope">
    </p><!-- end ngIf: !isMEO -->
    <div class="gb-body1 cmsRich ng-scope" data-translate="recallCenter_searchField_subtext" data-translate-compile="true" data-cms-content-id="recallCenter_searchField_subtext">GM works diligently to communicate recall and program information to
      affected customers. Your GM Account will provide this information as soon as it is available.</div>
    <p></p>
    <div class="margin-bottom-xl ng-hide" data-ng-hide="isAnotherSearch">
      <hr>
      <div class="gb-headline2 mb-3 cmsRich ng-scope" data-translate="recallCenter_landing_faqs_header" data-cms-content-id="recallCenter_landing_faqs_header">General Recall Information</div>
      <oc-expand-collapse-dynamic-group data-collection="landingFaq" data-type="small" class="ng-isolate-scope">
        <div class="expand-group">
          <div class="card card-secondary">
            <!-- ngRepeat: item in vm.collection track by item.cmsTitle --><gb-expander class="gb-expander ng-scope" data-ng-repeat="item in vm.collection track by item.cmsTitle" data-track-link="recalls:How can I tell"
              data-prop="recalls:link:How can I tell">
              <div class="gb-expander-btn" role="button" aria-expanded="false" tabindex="0">
                <div class="ng-binding">How can I tell if my vehicle has been involved in a recall (for example, Takata Airbag Recall)?</div>
              </div>
              <div class="gb-expander-content">
                <div class="gb-expander-content-body p-4">
                  <div class="gb-body1">
                    <span data-ng-show="item.condition === undefined" ng-bind-html="item.cmsContent | translate" class="ng-binding">
                      <ul>
                        <li>
                          <p>To determine if your vehicle is involved in a recall, type your VIN in the field above. Once entered, any recall repairs that have not been completed on your vehicle will be displayed. GM notifies customers of affected
                            vehicles in writing within 60 days after a recall announcement. GM works to quickly identify affected vehicles and notify owners. Once GM has identified the affected vehicles, those vehicle VINs are loaded onto this site.
                            This process can take several days, but in rare cases it may take longer. Even if your vehicle doesn't appear here, please check this website at a later date if you believe your vehicle may be involved in a recently
                            announced recall. </p>
                          <p> <b>For more information on the Takata Airbag Recall, you can go to </b><a href="http://www.GMTakataAirbag.com" target="_blank">www.GMTakataAirbag.com</a><b> or call 1-866-467-9700.</b></p>
                        </li>
                      </ul>
                    </span>
                    <span data-ng-show="item.condition === true" ng-bind-html="item.cmsContentTrue | translate" class="ng-binding ng-hide"></span>
                    <span data-ng-show="item.condition === false" ng-bind-html="item.cmsContentFalse | translate" class="ng-binding ng-hide"></span>
                  </div>
                </div>
              </div>
            </gb-expander><!-- end ngRepeat: item in vm.collection track by item.cmsTitle --><gb-expander class="gb-expander ng-scope" data-ng-repeat="item in vm.collection track by item.cmsTitle" data-track-link="recalls:If I have not received"
              data-prop="recalls:link:If I have not received">
              <div class="gb-expander-btn" role="button" aria-expanded="false" tabindex="0">
                <div class="ng-binding">If I haven't received a recall letter in the mail, is there still a possibility that my vehicle has been involved in a recall?</div>
              </div>
              <div class="gb-expander-content">
                <div class="gb-expander-content-body p-4">
                  <div class="gb-body1">
                    <span data-ng-show="item.condition === undefined" ng-bind-html="item.cmsContent | translate" class="ng-binding">
                      <ul>
                        <li class="gb-body1">Yes. The vehicle specific information related to a recently announced recall may not be available at the time of the announcement.</li>
                      </ul>
                    </span>
                    <span data-ng-show="item.condition === true" ng-bind-html="item.cmsContentTrue | translate" class="ng-binding ng-hide"></span>
                    <span data-ng-show="item.condition === false" ng-bind-html="item.cmsContentFalse | translate" class="ng-binding ng-hide"></span>
                  </div>
                </div>
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            </gb-expander><!-- end ngRepeat: item in vm.collection track by item.cmsTitle --><gb-expander class="gb-expander ng-scope" data-ng-repeat="item in vm.collection track by item.cmsTitle" data-track-link="recalls:Who should I contact"
              data-prop="recalls:link:Who should I contact">
              <div class="gb-expander-btn" role="button" aria-expanded="false" tabindex="0">
                <div class="ng-binding">I still have questions. Who should I contact?</div>
              </div>
              <div class="gb-expander-content">
                <div class="gb-expander-content-body p-4">
                  <div class="gb-body1">
                    <span data-ng-show="item.condition === undefined" ng-bind-html="item.cmsContent | translate" class="ng-binding ng-hide"></span>
                    <span data-ng-show="item.condition === true" ng-bind-html="item.cmsContentTrue | translate" class="ng-binding">
                      <ul>
                        <li>
                          <p>It is recommended that you contact your preferred Certified Service Dealer or Saab Official Service Center and discuss your concerns with a member of the management team. Ultimately, they will be responsible for
                            completing the recall repairs for your vehicle.</p>
                          <p>If your concerns are still unresolved after contacting your preferred Certified Service Dealer or Saab Official Service Center, please refer to the list of contact centers below. Call for recall assistance on Monday
                            through Saturday, 8 a.m. - 9 p.m. EST.</p>
                          <p>For the hearing and speech impaired, please call our Telecommunication Relay service at 711 for assistance. </p>
                          <ul class="list-unstyled">
                            <li class="‘gb-body2’">
                              <div class="‘gb-body2">Buick: <div class="clearfix visible-xs visible-sm"></div><a href="tel:+1-800-521-7300" class="noBold noWrap"><span>1-800-521-7300</span></a>
                                <div class="margin-bottom-small visible-xs visible-sm"></div>
                              </div>
                            </li>
                            <li class="‘gb-body2’">
                              <div class="‘gb-body2">Cadillac: </div>
                              <div class="clearfix visible-xs visible-sm"></div><a href="tel:+1-800-458-8006" class="noBold noWrap"><span>1-800-458-8006</span></a>
                              <div class="margin-bottom-small visible-xs visible-sm"></div>
                            </li>
                            <li class="‘gb-body2’">
                              <div class="‘gb-body">Chevrolet: </div>
                              <div class="clearfix visible-xs visible-sm"></div><a href="tel:+1-800-222-1020" class="noBold noWrap"><span>1-800-222-1020</span></a>
                              <div class="margin-bottom-small visible-xs visible-sm"></div>
                            </li>
                            <li class="‘gb-body2’">
                              <div class="‘gb-body2">GMC: </div>
                              <div class="clearfix visible-xs visible-sm"></div><a href="tel:+1-800-462-8782" class="noBold noWrap"><span>1-800-462-8782</span></a>
                              <div class="margin-bottom-small visible-xs visible-sm"></div>
                            </li>
                            <li class="‘gb-body2’">
                              <div class="‘gb-body2">Hummer: </div>
                              <div class="clearfix visible-xs visible-sm"></div><a href="tel:+1-800-732-5493" class="noBold noWrap"><span>1-800-732-5493</span></a>
                              <div class="margin-bottom-small visible-xs visible-sm"></div>
                            </li>
                            <li class="‘gb-body2’">
                              <div class="‘gb-body2">Oldsmobile: </div>
                              <div class="clearfix visible-xs visible-sm"></div><a href="tel:+1-800-442-6537" class="noBold noWrap"><span>1-800-442-6537</span></a>
                              <div class="margin-bottom-small visible-xs visible-sm"></div>
                            </li>
                            <li class="‘gb-body2’">
                              <div class="‘gb-body2">Pontiac: </div>
                              <div class="clearfix visible-xs visible-sm"></div><a href="tel:+1-800-762-2737" class="noBold noWrap"><span>1-800-762-2737</span></a>
                              <div class="margin-bottom-small visible-xs visible-sm"></div>
                            </li>
                            <li class="‘gb-body2’">
                              <div class="‘gb-body2">Saturn: </div>
                              <div class="clearfix visible-xs visible-sm"></div><a href="tel:+1-800-553-6000" class="noBold noWrap"><span>1-800-553-6000</span></a>
                              <div class="margin-bottom-small visible-xs visible-sm"></div>
                            </li>
                            <li class="‘gb-body2’">
                              <div class="‘gb-body2">Saab: </div>
                              <div class="clearfix visible-xs visible-sm"></div><a href="tel:+1-800-955-9007" class="noBold noWrap"><span>1-800-955-9007</span></a> (Monday - Friday 8 a.m. - 5:00 p.m. EST) <div
                                class="margin-bottom-small visible-xs visible-sm"></div>
                            </li>
                          </ul>
                        </li>
                      </ul>
                    </span>
                    <span data-ng-show="item.condition === false" ng-bind-html="item.cmsContentFalse | translate" class="ng-binding ng-hide">
                      <ul>
                        <li>
                          <p> </p>
                          <p>It is recommended that you contact your preferred Certified Service Dealer or Saab Official Service Center and discuss your concerns with a member of the management team. Ultimately, they will be responsible for
                            completing the recall repairs for your vehicle.</p>
                          <p>If your concerns are still unresolved after contacting your preferred Certified Service Dealer or Saab Official Service Center, please refer to the list of contact centers below. Call for recall assistance on Monday
                            through Saturday, 8 a.m. – 9 p.m. EST.</p>
                          <ul class="list-unstyled">
                            <li><small><strong>Buick: </strong>
                                <div class="clearfix visible-xs visible-sm"></div><a href="tel:+1-800-521-7300" class="noBold noWrap"><span>1-800-521-7300</span></a>
                                <div class="margin-bottom-small visible-xs visible-sm"></div>
                              </small></li>
                            <li><small><strong>Cadillac: </strong>
                                <div class="clearfix visible-xs visible-sm"></div><a href="tel:+1-800-458-8006" class="noBold noWrap"><span>1-800-458-8006</span></a>
                                <div class="margin-bottom-small visible-xs visible-sm"></div>
                              </small></li>
                            <li><small><strong>Chevrolet: </strong>
                                <div class="clearfix visible-xs visible-sm"></div><a href="tel:+1-800-222-1020" class="noBold noWrap"><span>1-800-222-1020</span></a>
                                <div class="margin-bottom-small visible-xs visible-sm"></div>
                              </small></li>
                            <li><small><strong>GMC: </strong>
                                <div class="clearfix visible-xs visible-sm"></div><a href="tel:+1-800-462-8782" class="noBold noWrap"><span>1-800-462-8782</span></a>
                                <div class="margin-bottom-small visible-xs visible-sm"></div>
                              </small></li>
                            <li><small><strong>Hummer: </strong>
                                <div class="clearfix visible-xs visible-sm"></div><a href="tel:+1-866-486-6376" class="noBold noWrap"><span>1-866-486-6376</span></a>
                                <div class="margin-bottom-small visible-xs visible-sm"></div>
                              </small></li>
                            <li><small><strong>Oldsmobile: </strong>
                                <div class="clearfix visible-xs visible-sm"></div><a href="tel:+1-800-442-6537" class="noBold noWrap"><span>1-800-442-6537</span></a>
                                <div class="margin-bottom-small visible-xs visible-sm"></div>
                              </small></li>
                            <li><small><strong>Pontiac: </strong>
                                <div class="clearfix visible-xs visible-sm"></div><a href="tel:+1-800-762-2737" class="noBold noWrap"><span>1-800-762-2737</span></a>
                                <div class="margin-bottom-small visible-xs visible-sm"></div>
                              </small></li>
                            <li><small><strong>Saturn: </strong>
                                <div class="clearfix visible-xs visible-sm"></div><a href="tel:+1-800-553-6000" class="noBold noWrap"><span>1-800-553-6000</span></a>
                                <div class="margin-bottom-small visible-xs visible-sm"></div>
                              </small></li>
                            <li><small><strong>Saab: </strong>
                                <div class="clearfix visible-xs visible-sm"></div><a href="tel:+1-800-553-6000" class="noBold noWrap"><span>1-800-955-9007</span></a> (Monday - Friday 8 a.m. - 5:00 p.m. EST) <div
                                  class="margin-bottom-small visible-xs visible-sm"></div>
                              </small></li>
                          </ul>
                          <p></p>
                        </li>
                      </ul>
                    </span>
                  </div>
                </div>
              </div>
            </gb-expander><!-- end ngRepeat: item in vm.collection track by item.cmsTitle --><gb-expander class="gb-expander ng-scope" data-ng-repeat="item in vm.collection track by item.cmsTitle" data-track-link="recalls:Where can I find"
              data-prop="recalls:link:How can I tell">
              <div class="gb-expander-btn" role="button" aria-expanded="false" tabindex="0">
                <div class="ng-binding">How can I get more information on the Takata Airbag Recall?</div>
              </div>
              <div class="gb-expander-content">
                <div class="gb-expander-content-body p-4">
                  <div class="gb-body1">
                    <span data-ng-show="item.condition === undefined" ng-bind-html="item.cmsContent | translate" class="ng-binding">
                      <ul>
                        <li>
                          <p>For more information on the Takata Airbag Recall, you can go to <a href="http://www.gmtakataairbag.com" target="_blank">www.gmtakataairbag.com</a> or call
                            <a href="tel:+1-866-467-9700" class="noBold noWrap"><span>1-866-467-9700</span></a></p>
                        </li>
                      </ul>
                    </span>
                    <span data-ng-show="item.condition === true" ng-bind-html="item.cmsContentTrue | translate" class="ng-binding ng-hide"></span>
                    <span data-ng-show="item.condition === false" ng-bind-html="item.cmsContentFalse | translate" class="ng-binding ng-hide"></span>
                  </div>
                </div>
              </div>
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          </div>
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  </div>
</form>

Text Content

GM Recall Center



Switch Vehicle


If a recall has been issued for your GM vehicle, including Chevrolet, Buick,
GMC, Cadillac, Pontiac, Oldsmobile, Saturn, HUMMER or SAAB, find it here.

If you are looking for more information regarding the recently announced recall
for select 2017-2022 model year Chevrolet Bolt EV and EUVs, please visit
chevy.com/boltevrecall.

Thanks! You’re now signed up to receive parts notifications for your safety
recall. Remember to come back and resubmit your contact information if anything
changes before you’re notified about this recall.
We're sorry. Your information could not be saved at this time. Please try again
later.
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ONSTAR TERMS & CONDITIONS AND PRIVACY STATEMENT


OK

CURRENTLY, THERE ARE NO RECALLS OR PROGRAMS ASSOCIATED WITH YOUR 2020 CHEVROLET
SILVERADO LD CREW HC/LTZ-T1

 * VIN: 1GCPWFED9LZ180980
 * Results last updated: Jul 19, 2022



FAQS

No Results


--------------------------------------------------------------------------------

WHAT NOW?

It is recommended that you contact your preferred Certified Service Dealer and
discuss your concerns with a member of the management team, as they will
ultimately be responsible for completing the recall repairs for your vehicle.

For more information on the Takata Airbag Recall, you can go to
www.GMTakataAirbag.com or call 1-866-467-9700.

If your concerns are still unresolved after contacting your preferred Certified
Service Dealer or SAAB Official Service Center, please call 1-800-630-2438; TTY:
1-800-833-2438 for recall assistance on Monday through Saturday, 8 a.m. - 9 p.m.
EST. recall assistance on Monday through Saturday, 8 a.m. - 5 p.m. EST.

--------------------------------------------------------------------------------

THE FOLLOWING RECALLS AND PROGRAMS HAVE BEEN FOUND FOR YOUR 2020 CHEVROLET
SILVERADO LD CREW HC/LTZ-T1

 * VIN: 1GCPWFED9LZ180980
 * Results last updated: Jul 19, 2022

Recalls and/or programs for your vehicle in which repairs have not been
completed are listed below.

SAFETY & NON-COMPLIANCE RECALLS

What's this?
A safety/non-compliance recall is initiated by GM and communicated to the
National Highway Traffic &amp Safety Administration to remedy a safety-related
defect, or a non-compliance to a federal motor vehicle safety standard. For
emission-related recalls, GM works with the U.S. Environmental Protection Agency
and the California Air Resources Board.

OTHER PROGRAMS FOR YOUR VEHICLE

What's this?
Other programs are initiated by GM to remedy a condition not subject to a
recall.

FAQS



WHAT NOW?



If your concerns are still unresolved after contacting your preferred Certified
Service Dealer or SAAB Official Service Center, please call 1-800-630-2438; TTY:
1-800-833-2438 for recall assistance on Monday through Saturday, 8 a.m. - 9 p.m.
EST. recall assistance on Monday through Saturday, 8 a.m. - 5 p.m. EST.

Search for GM Recalls

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GM VIN or it is associated with a vehicle that's older than model year 1994. If
you continue to experience issues, please call 1-866-694-6546 (Monday through
Friday, 8 a.m. - 9 p.m. EST) for Buick, Chevrolet, Cadillac, GMC, Hummer,
Oldsmobile, Pontiac and Saturn vehicles. If you're having problems with a SAAB
VIN, please contact 1-800-955-9007 (Monday through Friday, 8 a.m. - 5 p.m. EST).
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Where's my VIN?
Your VIN is 17 characters long and can be found on your state vehicle
registration, vehicle insurance or on the vehicle itself-- either on the
driver's side dashboard at the bottom of the windshield or on the driver's side
doorjamb. Your VIN will not include the letter "i" or the letter "o," but may
include the number "1" or the number "0."

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GM works diligently to communicate recall and program information to affected
customers. Your GM Account will provide this information as soon as it is
available.



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General Recall Information
How can I tell if my vehicle has been involved in a recall (for example, Takata
Airbag Recall)?

 * To determine if your vehicle is involved in a recall, type your VIN in the
   field above. Once entered, any recall repairs that have not been completed on
   your vehicle will be displayed. GM notifies customers of affected vehicles in
   writing within 60 days after a recall announcement. GM works to quickly
   identify affected vehicles and notify owners. Once GM has identified the
   affected vehicles, those vehicle VINs are loaded onto this site. This process
   can take several days, but in rare cases it may take longer. Even if your
   vehicle doesn't appear here, please check this website at a later date if you
   believe your vehicle may be involved in a recently announced recall.
   
   For more information on the Takata Airbag Recall, you can go to
   www.GMTakataAirbag.com or call 1-866-467-9700.

If I haven't received a recall letter in the mail, is there still a possibility
that my vehicle has been involved in a recall?
 * Yes. The vehicle specific information related to a recently announced recall
   may not be available at the time of the announcement.

I still have questions. Who should I contact?

 * It is recommended that you contact your preferred Certified Service Dealer or
   Saab Official Service Center and discuss your concerns with a member of the
   management team. Ultimately, they will be responsible for completing the
   recall repairs for your vehicle.
   
   If your concerns are still unresolved after contacting your preferred
   Certified Service Dealer or Saab Official Service Center, please refer to the
   list of contact centers below. Call for recall assistance on Monday through
   Saturday, 8 a.m. - 9 p.m. EST.
   
   For the hearing and speech impaired, please call our Telecommunication Relay
   service at 711 for assistance.
   
   * Buick:
     
     1-800-521-7300
     
   * Cadillac:
     
     1-800-458-8006
     
   * Chevrolet:
     
     1-800-222-1020
     
   * GMC:
     
     1-800-462-8782
     
   * Hummer:
     
     1-800-732-5493
     
   * Oldsmobile:
     
     1-800-442-6537
     
   * Pontiac:
     
     1-800-762-2737
     
   * Saturn:
     
     1-800-553-6000
     
   * Saab:
     
     1-800-955-9007 (Monday - Friday 8 a.m. - 5:00 p.m. EST)
     

 * It is recommended that you contact your preferred Certified Service Dealer or
   Saab Official Service Center and discuss your concerns with a member of the
   management team. Ultimately, they will be responsible for completing the
   recall repairs for your vehicle.
   
   If your concerns are still unresolved after contacting your preferred
   Certified Service Dealer or Saab Official Service Center, please refer to the
   list of contact centers below. Call for recall assistance on Monday through
   Saturday, 8 a.m. – 9 p.m. EST.
   
   * Buick:
     
     1-800-521-7300
     
   * Cadillac:
     
     1-800-458-8006
     
   * Chevrolet:
     
     1-800-222-1020
     
   * GMC:
     
     1-800-462-8782
     
   * Hummer:
     
     1-866-486-6376
     
   * Oldsmobile:
     
     1-800-442-6537
     
   * Pontiac:
     
     1-800-762-2737
     
   * Saturn:
     
     1-800-553-6000
     
   * Saab:
     
     1-800-955-9007 (Monday - Friday 8 a.m. - 5:00 p.m. EST)
     
   
   

How can I get more information on the Takata Airbag Recall?

 * For more information on the Takata Airbag Recall, you can go to
   www.gmtakataairbag.com or call 1-866-467-9700

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