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52 Sessions
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Mon May 01

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All Sessions (52)
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My Registered Sessions


Mon May 01
8:00 AM
8:00 AM - 8:50 AM PDT / 3:00 PM - 3:50 PM Your local time   (50 min)
Most Influential Women in Payments Conference - Registration & Networking
Breakfast
Harbor Foyer

Each year, after an extensive application process, American Banker editors
select the Most Influential Women in Payments. For 2023 these honorees represent
a cross-section of leaders from across the payments ecosystem and the globe.
Profiles of these outstanding executives will be announced in February. In
addition, they will be featured speakers at the Women in Payments Conference on
the first morning of Payments Forum, which includes dedicated thought leadership
panels open to all conference goers. The conference ends with a luncheon where
honorees are presented with their awards.


8:50 AM
8:50 AM - 9:00 AM PDT / 3:50 PM - 4:00 PM Your local time   (10 min)
Most Influential Women in Payments Conference - Welcome Remarks
Harbor D

9:00 AM
9:00 AM - 9:30 AM PDT / 4:00 PM - 4:30 PM Your local time   (30 min)
Most Influential Women in Payments Conference - The Path to Leadership: Career
Pivots, Potholes and Priorities
Harbor D

A panel discussion featuring 2023 honorees and their stories on becoming a
leader and what the key components of leadership are to their organizations.

Daniel Wolfe
Content Director
American Banker
Moderator
Christine Roberts
EVP & President of Citizens Pay
Citizens
Panelist
Carol Wang
Senior Vice President, Commercial Payments
KeyBank
Panelist
9:30 AM
9:30 AM - 10:00 AM PDT / 4:30 PM - 5:00 PM Your local time   (30 min)
Most Influential Women in Payments Conference - Empowering the next generation
of powerful women in payments
Harbor D

Hear research that explores the state of women in leadership in payments and
identifies the drivers that are critical to developing more women in leadership
positions and how women-led company cultures routinely rank high in employee
satisfaction. 

Kate Fitzgerald
Senior Editor
American Banker
Moderator
Anusha Ramanujam
Global Head of Payment Partnerships & Product Enablement
Square
Panelist
Whitney Stewart Russell
President, Digital Solutions
Fiserv
Panelist
10:40 AM
10:40 AM - 11:10 AM PDT / 5:40 PM - 6:10 PM Your local time   (30 min)
Most Influential Women in Payments Conference - Paying it Forward: Mentorship
Means Business
Harbor D

Hear senior women discuss how a mentor helped forge their career paths and why
it is important for the future of their institutions to help the next generation
create a successful path.

John Adams
Executive Editor
American Banker
Dondi Black
EVP, Chief Product Officer
TSYS, a Global Payments Co.
Panelist
Mary Ann Francis
Associate Partner
IBM Consulting
Panelist
Brooke Major-Reid
Chief Capital Officer
Affirm
Panelist
11:10 AM
11:10 AM - 11:45 AM PDT / 6:10 PM - 6:45 PM Your local time   (35 min)
Most Influential Women in Payments Conference - Leading During Uncertain Times
Harbor D

What are the systemic, long term challenges posed by global economic
uncertainty, and how will this affects the workplace, talent recruitment and
retention, and what are the skills and mindset required by leaders to
successfully weather this storm.

Daniel Wolfe
Content Director
American Banker
Moderator
Lia Cao
Global Co-Head of Corporate and E-commerce Sales & Solutions
J.P.Morgan
Panelist
Brittany Marten
Managing Director, head of GIG Large Corporates, Global Transaction Services
Bank of America
Panelist
11:45 AM
11:45 AM - 1:00 PM PDT / 6:45 PM - 8:00 PM Your local time   (1 hour, 15 min)
Most Influential Women in Payments Conference - Women in Payments Awards
Luncheon
Harbor A

A special presentation to recognize American Banker’s 2023 Most Influential
Women in Payments over lunch. The awards will be handed out to honorees in
attendance.


Sponsored By:

1:00 PM
1:00 PM - 1:05 PM PDT / 8:00 PM - 8:05 PM Your local time   (5 min)
Payments Forum Welcome Remarks and Program Kick-Off
Harbor GH

1:05 PM
1:05 PM - 1:40 PM PDT / 8:05 PM - 8:40 PM Your local time   (35 min)
FedNow: Is Your Bank Ready? How to Mitigate Fraud Risks
Harbor GH

As your organization considers how to take advantage of instant payments to
enable things like just-in-time payroll and bill pay, it’s important to review
your key systems for readiness.

Key Takeaways:

 * Best practices for implementing robust account opening process & strong
   authentication

 * Best practices for educating your customers

 * Best practices for classifying fraud involving payments

Chana Schoenberger
Editor-in-Chief
American Banker
Moderator
Jesse Honigberg
EVP, Product and Platforms
Customers Bank
Panelist
Uma Wilson
Executive Vice President/Chief Information & Product Officer
UMB Bank
Panelist
1:40 PM
1:40 PM - 2:10 PM PDT / 8:40 PM - 9:10 PM Your local time   (30 min)
Case Study: Payments as a Service (PaaS) Orchestration – Addressing Fraud,
Scale, Speed & Opportunities for Financial Institutions
Harbor GH

This panel of Banking as a Service (BaaS) leaders will explore BaaS
opportunities for financial institutions and exciting developments in payments.
Topics include fraud prevention and how to enter new markets and industries with
scale, speed and technology.

3 Learning Objectives/Key Takeaways:

 * Define payment orchestration & discover how the payment landscape is shifting
   with the rise of payments technology companies
 * Explore Payments as a Service (PaaS) use cases, success stories and
   opportunities
 * Learn how to use new technologies to effectively address fraud as payments
   speed rises

Tara Schultz
SVP Strategy
CSI
Moderator
Derrick Bretz
Vice President - Payment Strategy
CSI
Panelist
Adwait Joshi
Chief Seer
DataSeers
Panelist
Jeffrey Lewis
SVP - Payments
Echo Health Inc
Panelist
Mike Voinovich
Chairman
Anchor State Bank
Panelist

Sponsored By:

2:10 PM
2:10 PM - 2:40 PM PDT / 9:10 PM - 9:40 PM Your local time   (30 min)
Opening Keynote Address - Human-Centric Design: A Winning Approach That Puts
People First
Harbor GH

Hear why putting people—consumers, customers and employees—at the center of
innovation is what sets businesses apart. Sawhney will also dive into the
critical components of a winning strategy—from research and insights to the need
for speed and partnership.

Bunita Sawhney
Executive Vice President, U.S. Financial Institutions
Mastercard
Keynote
2:40 PM
2:40 PM - 3:25 PM PDT / 9:40 PM - 10:25 PM Your local time   (45 min)
Networking Break | Meet at The Floor
Harbor Foyer

3:25 PM
3:25 PM - 3:55 PM PDT
10:25 PM - 10:55 PM Your local time
(30 min)
Track 1 - Open for Business with Fintechs
Harbor GH

Hear how to best work with fintechs and integrate them into your company to
expand and grow acceptance.

Learning Objectives:

 1. How banks and card networks bring new fintechs into the payments ecosystem

 2. How fintechs & emerging payments like Buy Now Pay Later, NFTs/Crypto, and
    contactless which surged in usage during the pandemic create new
    opportunities for businesses and consumers

 3. How to best work with fintechs and integrate them k to expand and grow
    acceptance




Read More
John Adams
Executive Editor
American Banker
Moderator
Peter Gasparro
Chief Development Officer
Barclays US Consumer Bank
Panelist
Cathryn Peirce
Founder & CEO
Carbon Zero Financial
Panelist
Jagdeep Sahota
Banc of California
Banc of California
Panelist


3:25 PM - 3:55 PM PDT
10:25 PM - 10:55 PM Your local time
(30 min)
Track 2 - Next-Gen Customer Convenience
Harbor A

Research revealed that banks and financial services are no longer driving the
customer experience – the customer is. In particular, the payments industry is
radically changing in response to this power transfer.

In this session, banking and financial experts discuss whether customers really
care about the payments experience or if experience is eclipsed by a more
meaningful priority - the convenience of their payments needs. Learn more about
what constitutes convenience in the United States and other parts of the world,
which payments conveniences customers value most, and how to respond to the
convenience generation.

Learning Objectives:

 * The differences between customer experience and customer convenience
 * Examples of customer convenience we’re seeing in different parts of the world
 * New banking conveniences gaining traction that banks and financial
   institutions must watch 




Read More
Jackie Toole
Vice President, Card & Payments Consulting Practice
NTT DATA
Panelist
Allison Shonerd
Head of Global Digital Disbursements
Bank of America
Panelist
Daniel Wolfe
Content Director
American Banker
Moderator

Sponsored By:

3:25 PM - 3:55 PM PDT
10:25 PM - 10:55 PM Your local time
(30 min)
Track 3 - Buy Now, Pay Later - Riding the BNPL Trend
Harbor D

Split Payments vs POS Lending: Which BNPL Solution is Best?

Read More
Kate Fitzgerald
Senior Editor
American Banker
Moderator
Ginger Schmeltzer
Principal, Data and Services Group
Mastercard Advisors
Panelist
Gaurav Sethi
Chief Strategy and Product Officer
Citizens Pay
Panelist


3:55 PM
3:55 PM - 4:25 PM PDT
10:55 PM - 11:25 PM Your local time
(30 min)
Track 1 - Building an Effective Risk Management Framework for Fintech
Partnerships
Harbor GH

Now that you've found a fintech to partner with, what are the best practices for
bank onboarding of fintechs and how do you build a effective third-party risk
management framework?

Key takeaways:

 * How Banks View Fintechs, Bank Onboarding of Fintechs and How Fintechs are
   different from direct customer relationships

 * Third party regulatory and compliance issues: Common risk areas that banks &
   fintech partners have to focus on

 * Building an Effective Third-Party Risk Management Framework

Read More
Juan Azel
Partner
Winston & Strawn LLP
Moderator
Donna Do
Deputy General Counsel
Intuit Inc.
Panelist
Amy Pugh
General Counsel
Green Dot
Panelist


3:55 PM - 4:25 PM PDT
10:55 PM - 11:25 PM Your local time
(30 min)
Track 2 - Small Business Payments
Harbor A

Small business payments are modernizing to meet needs in an evolving economic
landscape to ensure businesses have access to move and manage money in real
time. Each of the 28 million small and medium-sized businesses in the U.S. has a
wildly different use case, how can POS technology to do more than manage
payments, including providing valuable insights and customer data.

Key takeaways: 

 * How the modernization of small business payments – including systems
   integration, advanced software capabilities, and omnichannel payments – is
   enhancing the merchant experience.
 * Why an integrated payments ecosystem is vital for small business owners
   during economic uncertainty, as they look for increased speed of payments and
   less complexities in financial transactions.
 * How advanced software capabilities allow POS technology to do much more than
   manage payments and why providing insights and customer data is now expected
   as a modern financial services partner.




Read More
Bob Rohr
SVP, Enterprise Payments Group
Truist
Panelist
Juliana Berger
Director, Product Management
Intuit QuickBooks Payments
Panelist
Stu Richards
CEO
Bredin
Moderator

Sponsored By:

3:55 PM - 4:25 PM PDT
10:55 PM - 11:25 PM Your local time
(30 min)
Track 3 - Deep Dive on the Future of BNPL - Market Trends, Consumer Impact, and
CFPB’s Plan of Action
Harbor D

The rise of BNPL solutions has been driven largely by third-party fintech
providers, and this growth has caught the attention of the CFPB. With coming
regulations to ensure consumer financial health and security are protected, what
does this mean for financial institutions, particularly those looking to
incorporate BNPL solutions into their banking suite? This session will discuss
the coming regulations, their major implications on the BNPL landscape, and how
FIs can best prepare.




Key takeaways:

 * What are the major implications of CFPB's report on BNPL solutions
 * How does this impact consumers and their relationship with their trusted
   financial institutions
 * What can financial institutions do to get ahead of the changes that are
   coming in the marketplace

Read More
Patrick Haggerty
Senior Director
Klaros Group
Moderator
Mia Huntington
EVP, Head of Buy Now Pay Later / POS Lending
U.S. Bank / Elavon
Panelist


4:30 PM
4:30 PM - 5:00 PM PDT
Mon May 01, 11:30 PM - Tue May 02, 12:00 AM Your local time
(30 min)
Track 1 - How Automation is Disrupting B2B Payments — and How to Take Advantage
of it Today
Harbor GH

In this session, you’ll learn:

 * What’s driving the rapid adoption of digital B2B payments across all
   industries, ranging from healthcare to technology to construction and more

 * How companies are benefiting from more efficient and secure automated
   payments processes across accounts payable (AP) and accounts receivable (AR)

 * How American Express is building automation into AR and AP processes to help
   companies of all sizes manage cash flow, increase efficiency, and access
   financing 

Read More
John Adams
Executive Editor
American Banker
Moderator
R.J Ancona
Vice President & General Manager, B2B Product, Partner & Client Management
American Express
Panelist
Anthony Peculic
Head of Card Services
Cross River
Panelist


4:30 PM - 5:00 PM PDT
Mon May 01, 11:30 PM - Tue May 02, 12:00 AM Your local time
(30 min)
Track 2 - Optimizing the SMB Card Experience to Drive Business Banking Growth
Harbor A

As SMBs continue to navigate a business environment characterized by rising
costs, supply chain issues, and threat of recession, they are looking to their
bank partners for support. Too often, however, banks fall short of providing
their business banking customers with the same level of convenience and
capability that their retail customers enjoy. This session will highlight how
banks are beating the fintechs and the best practices they are employing.




3 key takeaways from this session:

 * Business challenges that SMBs are currently facing and their expectations of
   service from their bank partners, where banks are falling short.
 * The threat that fintechs present to bankers, what fintechs are doing better,
   how fintechs are more in tune with the needs of SMBs and how bankers can best
   counter this.
 * Elements of a modern business banking card program: user experience, rewards
   and loyalty, data and reporting, card controls, positive direct impact on
   SMBs’ business.




Read More
Betsy Vavrin
SMC Marketing, a division of SMC Partners, Inc.
President and Founder
Moderator
Kim Fitzsimmons
Chief Executive Officer
Talus Pay
Panelist
Rasha Katabi
Founder & CEO
Brim Financial
Panelist

Sponsored By:

4:30 PM - 5:00 PM PDT
Mon May 01, 11:30 PM - Tue May 02, 12:00 AM Your local time
(30 min)
Track 3 - Is Save Now, Buy Later a Better Alternative to BNPL
Harbor D

With rising interest rates, a looming recession, and job losses, Save Now Buy
Later (SNBL) can be a less-risky alternative to Buy Now, Pay Later. In this
session, we discuss the science behind saving and spending behaviors, the
opportunity presented by SNBL to merchants and bankers, and the road ahead for
this emerging payments experience. 

Read More
Rohan Shah
Partner
Simon-Kucher & Partners
Moderator
Michael Hershfield
Founder and CEO
Accrue Savings
Panelist


5:00 PM
5:00 PM - 6:00 PM PDT / Tue May 02, 12:00 AM - 1:00 AM Your local time   (1
hour)
Opening Reception | Live Entertainment | Meet the Experts
Harbor Foyer

Structured Networking with Speaker Faculty and Advisory Board.

Stay classy with live entertainment.


Tue May 02
7:00 AM
7:00 AM - 7:45 AM PDT / 2:00 PM - 2:45 PM Your local time   (45 min)
Morning Activity - Yoga
Harbor Terrace

Research shows that yoga and meditation reduce stress, increase focus, and
revitalize the senses. Start your morning with a 45 minute session on the
terrace overlooking the Pacific Ocean. Mats will be provide for the first 15
people.


8:00 AM
8:00 AM - 8:40 AM PDT / 3:00 PM - 3:40 PM Your local time   (40 min)
Breakfast & Networking
Harbor Foyer

8:45 AM
8:45 AM - 9:20 AM PDT / 3:45 PM - 4:20 PM Your local time   (35 min)
Inflation and Recession: Impact of Higher Interest and Inflation on Payments
Harbor GH

The perfect storm of high inflation, an unpredictable interest rate environment,
and a recession will leave lasting impacts on the industry. How has your company
weathered the storm so far?

Chana Schoenberger
Editor-in-Chief
American Banker
Moderator
Brandon Baines
VP Tech Enabled Banking
Customers Bank
Panelist
Ram Palaniappan
CEO and Founder
EarnIn
Panelist
Melissa Tuozzolo
GTS Head of International Payments
Bank of America
Panelist
Helen Herring
Senior Vice President, Fintech and Strategic Partnerships
First Century Bank
Panelist

9:20 AM
9:20 AM - 9:50 AM PDT / 4:20 PM - 4:50 PM Your local time   (30 min)
The Future of Payments
Harbor GH

A consumer survey that examines the overall adoption and use of established and
emerging payments tools/technologies. Areas to be explored include the adoption
of mobile wallets, BNPL, and various P2P platforms. The research will explore
frequency of use/key use cases, desired features, evaluate who are the power
users and what are the major obstacles to further adoption.

Michael Moeser
Senior Analyst, Banking and Payments
American Banker
Moderator
Mary Ann Francis
Associate Partner
IBM Consulting
Panelist
Kevin Weber
SVP, Venture Investing
Citi Ventures
Panelist
9:50 AM
9:50 AM - 10:30 AM PDT / 4:50 PM - 5:30 PM Your local time   (40 min)
Demos
Harbor GH

PwC - PricewaterhouseCoopers LLP | Paypa Plane | Deserve Inc. | 9spokes  




Ali Khan
Partner - Industry Cloud Solutions
PricewaterhouseCoopers LLP
Speaker
Tanvi Patel
Director - Payments Transformation
PricewaterhouseCoopers LLP
Speaker
Simone Joyce
CEO Co-Founder
Paypa Plane
Speaker
Jonathan Grant
CCO Co-Founder
Paypa Plane
Speaker
Rajan Annadurai
Chief Technology Officer
Deserve Inc
Speaker
Shiv Bhatt
Head of Product
Deserve Inc.
Speaker
Tom Baran
Head of Partnerships
9spokes
Speaker
Mr. Jake Downey
Director, North America
9spokes
Speaker

Sponsored By:

10:30 AM
10:30 AM - 11:00 AM PDT / 5:30 PM - 6:00 PM Your local time   (30 min)
Networking Break | Meet at The Floor | Meet the Editors
Harbor Foyer

11:00 AM
11:00 AM - 11:50 AM PDT / 6:00 PM - 6:50 PM Your local time   (50 min)
How Real-time Payments are Shaking up the Payroll Space *CE Eligible*
Harbor GH

Hear how real-time payments are quickly becoming the payment method of the
future and are shaking up the payroll space. Learn the benefits of real-time
payments for financial institutions, such as meeting customer expectations
regarding payment speed, having access to more efficient automation, and
offering a more modern payment rail. Hear the latest on earned wage access, a
growing use case for real-time payments.

John Adams
Executive Editor
American Banker
Moderator
Cheryl Gurz
Director, RTP product management
The Clearing House
Panelist
Rob Nardelli
Director of Commercial Banking and Business Development
DailyPay
Panelist
Doug Sturm-Smith
SVP - Immediate Payments
PNC
Panelist
11:50 AM
11:50 AM - 12:20 PM PDT / 6:50 PM - 7:20 PM Your local time   (30 min)
Case Study: Joining the Network: How FIS Approaches BaaS with Treasury Prime
Harbor GH

Jeff Nowicki and Barbara Negron will walk attendees through an in-depth case
study of how FIS leverages Treasury Prime’s embedded banking software platform.
They’ll explore the additional value of having an entire bank network behind you
and how Treasury Prime’s innovative OneKey Banking solution not only solves some
real problems for the BaaS/embedded finance space but also allows banking
partners to work together to create a safer and more robust product suite.3 

Learning Objectives/Key Takeaways:

 * Uncover multiple ways banks can approach BaaS.

 * Learn about the value of OneKey Banking and being part of a network of banks.

 * Discover how this model supports the emerging needs of fintechs and
   enterprises alike.

Barbara Negron
Senior Director of Product Management
FIS
Panelist
Jeff Nowicki
VP of Banking
Treasury Prime
Panelist
Sponsored By:

12:20 PM
12:20 PM - 1:20 PM PDT / 7:20 PM - 8:20 PM Your local time   (1 hour)
Lunch & Networking
Harbor Foyer

1:20 PM
1:20 PM - 2:10 PM PDT / 8:20 PM - 9:10 PM Your local time   (50 min)
The Power of Customer Narratives: New Ways to Get Ahead of Regulatory Concerns
Harbor GH

General Session | CPE Eligible

New or updated regulations are expected for a number of different products in
the next year or two whether it be BNPL, EWA, overdraft, crypto, Durbin, etc.
that could impact which products are brought to market, who can afford to bring
them to market, and ultimately the bottom lines of payment companies. How can
perspectives from both customers and regulators help financial institutions get
ahead of these concerns? How can customer complaint data enable financial
institutions to identify, understand, predict and prevent these industry issues
before they reach regulators?

Key takeaways:

 * Understand how financial institutions can better uncover fast-growing
   institutional and industry-wide issues with customer complaint data.
 * Unpack the payment-related challenges that are top of mind for regulators
   today — and those that will be front and center in the near future.
 * Explore innovative ways that financial institutions can manage risk.

Marcia Tal
CEO
Tal Solutions, LLC
Moderator
Katrina Holt
SVP, Operations
Affirm
Panelist
Josh Williams
Executive Vice President, Chief Banking Officer and Head of Partnerships
Seattle Bank
Panelist
2:10 PM
2:10 PM - 2:50 PM PDT / 9:10 PM - 9:50 PM Your local time   (40 min)
Exploring Financial and Technology Habits of GenZ-ers: How Today’s College
Students and High School Juniors and Seniors Are Looking at Finances
Harbor GH

Hear the latest research results showing the technology, payments, and campus
experiences mindset of teenagers currently attending high school, Gen Z’ers
currently attending college, and young Millennials up to age 30 who are
attending college. Gain valuable insights for the current state, unmet needs,
and rapidly emerging expectations for technology, payments, and digital
interactions with this core trendsetting group.

Learning Objectives:

 1. What do students really expect today when it comes to campus technology and
    payments? What real-time payments mean for this community? 

 2. What does the new digital landscape mean for today’s emerging generations?

 3. How to best understand, connect with, design, and implement experiences and
    interactions that ensure technology enables a positive student journey?

Laura Newell-McLaughlin
Executive Vice President and General Manager, Payments
Transact Campus
Panelist
2:50 PM
2:50 PM - 3:35 PM PDT / 9:50 PM - 10:35 PM Your local time   (45 min)
Networking Break | Meet at The Floor
Harbor Foyer

3:35 PM
3:35 PM - 4:05 PM PDT
10:35 PM - 11:05 PM Your local time
(30 min)
Track 4 - The Latest Highlights of AI
Harbor GH

AI is one of the key technologies named in the Everest Group’s recent “Risk &
Compliance in BFS IT Services PEAK Matrix® Assessment 2023 “ named to help BFSN
firms to manage end-to-end risk and compliance objectives. This session will
focus on advancements in artificial intelligence relating to fraud and security
in payments. In relation to other digital technologies, how important is AI
today versus the other technologies. And, given the ever increasing
complexities, what new examples of AI should be considered in the area of fraud
and risk compliance.

Learning Objectives

1. What the latest advances in AI for fraud and Security

2. What are the new regulatory concerns and challenges

Read More
Kevin Cieslak
Senior Vice President, Strategic Planning and Execution
Wells Fargo & Company
Panelist
Edmund Tribue
Vice President, Risk & Compliance Advisory Practice Leader, Business Consulting
NTT DATA
Panelist
Tim Chambers
Head of Omega Ops
Mission Omega
Moderator

Sponsored By:

3:35 PM - 4:05 PM PDT
10:35 PM - 11:05 PM Your local time
(30 min)
Track 5- Opening New Frontiers with Digital Currencies
Harbor A

As the current experience is stabilized and wearable technology becomes the
norm, we expect payments to become a part of lifestyle of individuals and
businesses, which will earmark the next era. The flourish of Central Bank
Digital Currency has the potential to become the singular force for seamless
operations for both domestic and cross-border payments.

Read More
Ms. Swati Dublish
Head - Domain Consulting & Solution, Hexaware Banking Services
Hexaware
Panelist
Sahil Goswami
Head of Crypto & Web3
MVB Bank
Panelist

Sponsored By:

3:35 PM - 4:05 PM PDT
10:35 PM - 11:05 PM Your local time
(30 min)
Track 6 - Next Generation Rewards & Loyalty
Harbor D

There has been an enormous shift in the way consumers use their cards, both
online and in-store.  Credit card rewards and loyalty programs are also
shifting.  From cash back to points to revolving bonus categories, the card
rewards ecosystem has become very complex. 

Are fewer consumers interested in playing the card rewards game?  If so, why? In
today’s mature loyalty market, there is high demand for simplicity, transparency
and choice in where and how consumers redeem their rewards.   We will explore
these.

Takeaways:

1. Personalized / Relevant offers built into card benefits

2. Using points - immediate customer notification and gratification at point of
purchase

3. Real-time reward redemption experiences (can points be used as cash?)

4. What next gen card enhancements best drive card use and increase loyalty?

Read More
Betsy Vavrin
SMC Marketing, a division of SMC Partners, Inc.
President and Founder
Moderator
Geeta Chandan
VP, Head of Product & Rewards
Discover Financial
Panelist
Bess Healy
Chief Information Officer
Synchrony
Panelist
Mike Knoop
CEO
AmpliFI Loyalty Solutions
Panelist


4:10 PM
4:10 PM - 4:40 PM PDT
11:10 PM - 11:40 PM Your local time
(30 min)
Track 4 - The Post-Pandemic Economy’s Payments Evolution and Security Revolution
Harbor GH

Cyber threats have evolved since the pandemic, with bad actors simultaneously
targeting online and offline payment vulnerabilities as our daily lives return
to a blend of in-person and e-commerce experiences. 

Visa’s Dustin White will discuss the following:

 * How cyber threats have evolved since the pandemic 
 * The role security plays in enabling the digital economy, how to adopt more
   advanced security capabilities, including enhanced authorization technology
   like tokens and fraud detection through biometric authentication and AI. 
 * Tips for creating an efficient security strategy based on lessons learned
   from Visa’s experience in preventing fraud across its network as a result of
   its investments in AI.




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Kate Fitzgerald
Senior Editor
American Banker
Moderator
Dustin White
Head of US Risk
Visa
Panelist

Sponsored By:

4:10 PM - 4:40 PM PDT
11:10 PM - 11:40 PM Your local time
(30 min)
Track 5 - Next Wave of Adoption for Payments: What’s your Crypto Strategy?
Harbor A

What new regulation could mean for the industry

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Brendan Berry
Head of Payments Products
Ripple
Panelist
James Huber
Attorney
Global Legal Law Firm
Moderator

Sponsored By:

4:10 PM - 4:40 PM PDT
11:10 PM - 11:40 PM Your local time
(30 min)
Track 6 - Payments meets MCA
Harbor D

Learn product history, successes and failures, and why the future is now.

 * Merchant cash advance is a bellwether product in any economy
 * MCA can be used as a B2B payment device across the credit spectrum
 * Use of current lending technology allows for real-time MCA, which is required
   for trade finance




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Daniel Wolfe
Content Director
American Banker
Moderator
Ben Johnston
Chief Operating Officer
Kapitus
Panelist
Keagan Russo
President, Fuelman
FLEETCOR
Panelist


4:45 PM
4:45 PM - 5:15 PM PDT
Tue May 02, 11:45 PM - Wed May 03, 12:15 AM Your local time
(30 min)
Track 4 - The Future Trajectory of Remote Authentication Fraud
Harbor GH

The pandemic forced radical shifts in human behavior, driving many activities to
occur virtually. This drastically accelerated remote payment volume, with
authentication practices struggling to keep pace, resulting in significant fraud
losses. This session examines the dynamic remote authentication fraud landscape
and how we must band together to demonstrate similar agility in our response.

 * Better understanding of the prevalence of remote authentication fraud and why
   its imperative to continually strengthen authentication practices
 * Risk and weakness of current authentication methods
 * Key considerations for implementing effective authentication comprised of
   multiple layers and factors

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Kate Fitzgerald
Senior Editor
American Banker
Moderator
Mary Rosendahl
Managing Director, Global Transaction Services - CashPro
Bank of America
Panelist
Mike Timoney
Vice President
Federal Reserve Bank of Boston
Panelist

Sponsored By:

4:45 PM - 5:15 PM PDT
Tue May 02, 11:45 PM - Wed May 03, 12:15 AM Your local time
(30 min)
Track 5 - Metaverse Shopping: How will Payments Work?
Harbor A

How will we pay for things in the metaverse? These new virtual worlds will
create new customer behaviors and expectations, requiring innovative payment
options that build trust and make it seamless for consumers to jump from real
life to any virtual world they want. Synchrony has started to think about how
payments will fit into these worlds. Mike Storiale of Synchrony can discuss what
it will take to make payments successful and how businesses can start
researching and preparing now.

 * The metaverse won’t succeed without a reliable, trusted, and easy way to pay
   for products and services.
 * Whichever system or systems are created, forecasters predict there will be
   trillions in value exchanged within the next decade.
 * The sky’s the limit for innovation. In these early days, businesspeople
   should be thinking about how the metaverse can be incorporated into business
   and sales goals.




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Venesulia Carr
CEO
Vicar Group LLC
Moderator
Mike Storiale
VP, Innovation Development
Synchrony
Panelist

Sponsored By:

4:45 PM - 5:15 PM PDT
Tue May 02, 11:45 PM - Wed May 03, 12:15 AM Your local time
(30 min)
Track 6 - Soaring to new Heights: How Barclays and Frontier Partnered to Elevate
and Grow the Airline’s Co-Branded Credit Card Program
Harbor D

Learn about the tactics employed by Barclays and Frontier to innovate and build
a successful travel loyalty and rewards credit card program.

1. What’s made it successful to date.

2. How we’ve continued to evolve the program to stay relevant to their
cardmembers (streamlined app).

3. Revisions/upgrades to the card’s value proposition.

4. Upcoming program features that will help to grow their program.

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Daniel Wolfe
Content Director
American Banker
Moderator
Pete Mellor
Segment Director - Airlines
Barclays US Consumer Bank
Panelist


5:15 PM
5:15 PM - 6:15 PM PDT
Wed May 03, 12:15 AM - 1:15 AM Your local time
(1 hour)
Evening Networking Reception | Live Entertainment
Harbor Foyer



5:15 PM - 5:45 PM PDT
Wed May 03, 12:15 AM - 12:45 AM Your local time
(30 min)
Wine Down
Harbor Foyer

Enjoy a glass of wine and unwind during these highly interactive discussions
taking place throughout the exhibit hall.  Roundtables provide excellent
insights about your customers and their needs.  Attendees self-select the
roundtable of their choice based on the topic, and our expert speaker faculty
will be assigned tables based on their area of expertise. Topics will be:

Card Payments

Bank/Fintech Partnerships

BNPL

SMB Payments

RTP

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Sponsored By:

Wed May 03
7:00 AM
7:00 AM - 7:45 AM PDT / 2:00 PM - 2:45 PM Your local time   (45 min)
Morning Activity - Walk/Run
Harbor Foyer

Enjoy a leisure stroll or brisk run out onto the Embarcadero Marina Park pier
across from the hotel before we begin our final day.


8:00 AM
8:00 AM - 8:45 AM PDT / 3:00 PM - 3:45 PM Your local time   (45 min)
Breakfast & Networking at The Floor
Harbor Foyer

9:00 AM
9:00 AM - 9:30 AM PDT / 4:00 PM - 4:30 PM Your local time   (30 min)
Enabling blockchain-based payments
Harbor GH

Blockchain-based retail payments offer many benefits: fast, low cost,
borderless, inclusive, and secure.  This panel will discuss the advantages of
blockchain-based payments and how merchants can easily accept payments using the
USDC stablecoin.

The Pago Transaction Gateway allows payment processors to offer crypto payments
to their merchants.  We will discuss how consumers can on-ramp funds, securely
make payments, and how merchants can off-ramp the collected funds to traditional
bank accounts.  

The presentation will include a demonstration of real-world implementation. 

Learning Objectives:

 * Payment processors and merchants will learn the logistics of enabling
   blockchain-based payments.  

 * The benefits of crypto payments will be described, including speed, security,
   borderless, inclusive, and efficiency.

 * How blockchain-based payments are ready for prime time. 




Eric Gieseke
Founder and CEO
Pago Capital
Panelist
9:30 AM
9:30 AM - 10:20 AM PDT / 4:30 PM - 5:20 PM Your local time   (50 min)
Fintech + Bank Partnerships: Building the Future of Cross-Border Payments &
International Transfers
Harbor GH

General Session | CPE Eligible

In a post covid world, how is money moving differently, where is it moving, and
why is it moving? Banks and fintechs have typically been viewed as competitors
in the financial services sector. But, with the changing needs of consumers and
small businesses, these two groups have the opportunity to build the future of
the payments industry, specifically regarding cross-border payments. How are
banks partnering with fintechs around digital adoption and supporting
underserved and unbanked populations through easy-to-use digital solutions such
as digital wallets, mobile banking, and digital payments?

Key takeaways: 

 * Capturing the major shift in user experience expectations of consumers and
   small-to-medium businesses when it comes to cross-border payments post-Covid.
 * How do fintechs help banks retain customers as convenience, price, and speed
   become a deciding factor in banking needs?
 * How banks and fintechs should view product development to retain and attract
   customers in a recession.

John Adams
Executive Editor
American Banker
Moderator
Mary Ann Francis
Associate Partner
IBM Consulting
Panelist
Saema Somalya
EVP, Legal and Risk
Remitly
Panelist
Ryan Zagone
Head of Americas at Wise for Banks
Wise
Panelist
10:20 AM
10:20 AM - 10:45 AM PDT / 5:20 PM - 5:45 PM Your local time   (25 min)
Networking Break | Meet at The Floor
Harbor Foyer

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