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www.ooma.com Open in urlscan Pro
45.60.33.38  Public Scan

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Submitted URL: http://email.sg-attmailer.com/c/1i29bz4nO9goGJ7jiNWDrg7y8vla
Effective URL: https://www.ooma.com/legal/privacy-policy/
Submission: On April 19 via api from US — Scanned from DE

Form analysis 4 forms found in the DOM

#

<form action="#" autocomplete="off" aria-label="Search form 1"> <input type="search" class="orig" placeholder="Search Ooma" name="phrase" value="" aria-label="Search input 1" autocomplete="off"> <input type="text" class="autocomplete" name="phrase"
    value="" aria-label="Search autocomplete, ignore please" aria-hidden="true" autocomplete="off" disabled=""> <input type="submit" aria-hidden="true" aria-label="Hidden button" style="width:0; height: 0; visibility: hidden;"> </form>

GET https://www.ooma.com/

<form role="search" method="get" action="https://www.ooma.com/">
  <div class="pb-2 mobile-nav-gray-border-bottom">
    <div class="asp_w asp_m asp_m_1 asp_m_1_2 wpdreams_asp_sc wpdreams_asp_sc-1 ajaxsearchpro asp_main_container asp_non_compact hasASP" data-id="1" data-name="Ooma Main Search - US" data-instance="2" id="ajaxsearchpro1_2">
      <div class="probox">
        <div class="promagnifier">
          <div class="asp_text_button hiddend"> Search </div>
          <div class="innericon"> <svg xmlns="http://www.w3.org/2000/svg" width="512" height="512" viewBox="0 0 512 512">
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            </svg> </div>
          <div class="asp_clear"></div>
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        <div class="prosettings" style="display:none;" data-opened="0">
          <div class="innericon"> <svg xmlns="http://www.w3.org/2000/svg" width="512" height="512" viewBox="0 0 512 512">
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            </svg> </div>
        </div>
        <div class="proinput"> <input type="search" class="orig" placeholder="Search Ooma" name="phrase" value="" aria-label="Search input 1" autocomplete="off"> <input type="text" class="autocomplete" name="phrase" value=""
            aria-label="Search autocomplete, ignore please" aria-hidden="true" autocomplete="off" disabled=""> <input type="submit" aria-hidden="true" aria-label="Hidden button" style="width:0; height: 0; visibility: hidden;"> </div>
        <div class="proloading">
          <div class="asp_loader">
            <div class="asp_loader-inner asp_ball-pulse">
              <div></div>
              <div></div>
              <div></div>
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            xml:space="preserve">
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          </svg> </div>
      </div>
    </div>
    <div class="asp_hidden_data" id="asp_hidden_data_1_2" style="display:none;">
      <div class="asp_item_overlay">
        <div class="asp_item_inner"> <svg xmlns="http://www.w3.org/2000/svg" width="512" height="512" viewBox="0 0 512 512">
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      </div>
    </div>
    <div class="asp_init_data" style="display:none !important;" id="asp_init_id_1_2"
      data-aspdata="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    </div>
  </div>
</form>

Name: options — 

<form name="options" class="asp-fss-flex" autocomplete="off"> <input type="hidden" style="display:none;" name="current_page_id" value="378"> <input type="hidden" name="qtranslate_lang" style="display:none;" value="0"> <input type="hidden"
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Name: options — 

<form name="options" class="asp-fss-flex" autocomplete="off"> <input type="hidden" style="display:none;" name="current_page_id" value="378"> <input type="hidden" name="qtranslate_lang" style="display:none;" value="0"> <input type="hidden"
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  <div style="clear:both;"></div>
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Text Content

 * Business
    * Small Business Phone Systems
    * Enterprise Communications
    * POTS Replacement
    * Solutions
    * Industries
    * Internet Service
    * Managed WiFi
   
   
 * Residential
    * Home Phone Service
    * Home Security Systems
   
   
 * Shop
    * Home Phone
    * Home Security
    * Business Phone

 * SALES: 877-353-5168
 * Login
    * My Ooma Telo
    * My Ooma Office
    * Partner's Login

 * 
 * 

Search










Search








 * Small Business Phone Service +
   * Business Phone
   * Features
   * Plans
   * Savings Calculator
   * Setup
   * Choose a Number
   * Demo
   * Build Your Own
   * Mobile App
   * International
   * Business Blog
   * Reviews
   * Faqs
   * Locations
   * Marketplace
   * Buy
   * Join our Community
 * Enterprise Communications +
   * Enterprise Phone
   * Features
   * Pricing
   * Solutions
   * Marketplace
   * Faqs
   * Become a Partner
 * Internet Service +
   * Ooma Connect
   * Backup Internet
   * Check Coverage
   * Check Speed
   * Data Usage Calculator
   * Managed WiFi

 * Solutions

 * Industries

 * Home Phone Service +
   * Home Phone
   * Products
   * Free Service
   * Premier Service
   * Accessories
   * Home Phone Savings
   * Ooma Phone Number
   * Home Phone Blog
   * International Calling
   * Internet Security
   * Reviews
   * Faqs
   * Buy Now
 * Home Security Systems +
   * Home Security
   * Plans
   * Features
   * Professional Monitoring
   * Build Your Own System
   * Mobile App
   * Videos
   * Works With
   * Home Security Blog
   * Reviews
   * Faqs
   * Buy Now
 * Login +
   * My Ooma Telo
   * My Ooma Office
   * Partner's Login
 * Shop +
   * Buy Home Phone
   * Buy Home Security
   * Buy Business Phone
 * Support +
   * Business Phone
   * Home Phone
   * Smart Security
 * About +
   * Blog
   * Careers
   * Company
   * Contact
   * FAQs
   * Forums
   * Investors
   * Legal
   * Partners
   * Press
   * Team




LEGAL

 * Overview
 * Privacy Policy
 * Terms & Conditions
 * Ooma Enterprise Terms & Conditions
 * Rates
 * Ooma GNU / Linux Source Code
 * Office Promoter Terms and Conditions
 * Notice for California Residents
 * GDPR Legal Bases
 * EEA Privacy Rights
 * State of Emergency – California Customers
 * Human Rights
 * Environmental
 * Vendor Code of Conduct
 * Injury and Illness Prevention
 * Self-Installed Security System Sales and Services Agreement


PRIVACY POLICY

Last Updated: August 23, 2021

Ooma, Inc., together with its wholly-owned subsidiaries (“Ooma“, “we” or “us“),
is committed to your privacy. We provide Voice over IP services for businesses
and consumers as well as home security products and services, including cameras
and motion sensors and related mobile applications; and internet access and
managed Wi-Fi® (together, “Equipment” and “Services“). Except as set forth in
this Privacy Policy (“Policy“), we will not trade, sell, or disclose to any
third party any form of Personal Information without your consent. This Policy
explains how we collect and use information from visitors to our websites,
customers who use Equipment and Services (including customers’ end users), and
potential customers who have communicated, made contact with, or otherwise
interacted with Ooma in connection with online and offline Equipment and
Services offered by Ooma (collectively, “Customers“). The Terms and Conditions
which appear on our website, as amended from time to time, are incorporated by
reference herein. Our Talkatone customers should refer to Talkatone’s privacy
policy located at https://www.talkatone.com/privacy/.


1. COLLECTION OF PERSONAL INFORMATION

In this Policy, “Personal Information” means any information relating to an
identified or identifiable individual. Ooma may collect Personal Information
about you directly from you and from third parties, as well as automatically
through your use of our websites and Equipment and Services.


1.1 PERSONAL INFORMATION PROVIDED BY YOU

When you purchase Equipment and Services we collect your Personal Information,
including, but not limited to, name, physical address, email address, telephone
number, certain billing information, and other information you provide. If you
make a purchase through our Services, your payment information, such as credit
card information and billing details, will be collected by a third party payment
processor, and not by us.

If you complete our surveys, contact us directly, or provide information on our
website, we may collect your name, email address, phone, company, job title,
physical address, Equipment and Services of your interest, date and time of your
communication and any attachments thereto, and other content or information you
may directly provide to us.

You should be aware that any Personal Information which you voluntarily include
and transmit through publicly accessible forums may be viewed and used by anyone
with access to such forums. We are not responsible for other users’ use of
available information, so you should carefully consider whether and what to post
or how you identify yourself on such forums.

Where required by applicable law, we indicate whether and why you must provide
us with your Personal Information, as well as the consequences of failing to do
so.


1.2 PERSONAL INFORMATION COLLECTED VIA AUTOMATED MEANS

We may collect Personal Information from Customers when Customers use our
websites or mobile applications. Such Personal Information may include website
pages viewed, time spent using certain services, demographic data, and data
collected via cookies (as described below). We collect information related to
the types of Equipment and Services you purchase and how and when you use such
Equipment and Services. If you use our Managed Wi-Fi® Service, we may also
automatically collect data regarding the devices that connect to your network
and how your network is being used. Such information may include an end user’s
unique personal identifier, online identifier, Internet Protocol address,
operating system, browser type, username, location-based data, and interactions
with an Internet website, application, or advertisement.

“Cookies” are pieces of information that may be placed on your computer by a
website for the purpose of facilitating and enhancing your communication and
interaction with that website. Many websites use cookies for these purposes. We
may use cookies to customize your visit to our websites and for other purposes
to improve your online user experience and to enable us to enhance our website
and Equipment and Services.

In addition to cookies, Ooma (and our third party advertisers) may also use
clear gifs, web beacons, and third party cookies to improve the performance of
our websites, provide certain features, such as advertising, or to anonymously
track usage of our websites and track the online activity of users. In addition,
we may use such devices in our HTML-based emails to track the usage of such
emails in much the same manner as we track usage of our websites.


1.3 THIRD PARTIES

We may obtain information, including Personal Information, from sources other
than the Equipment and Services, such as our partners and advertisers. If we
receive, combine or associate information from other sources with Personal
Information that we collect from you or through the Equipment and Services, we
will treat the combined information as Personal Information in accordance with
this Policy.


2. HOW WE USE YOUR PERSONAL INFORMATION


2.1 PURPOSES OF PROCESSING PERSONAL INFORMATION

We may process Personal Information for the following purposes:

 * Providing the Services. We process your Personal Information to provide our
   Equipment and Services. We will not monitor or disclose to any third parties
   conversations, voice messages, or other communications that are transmitted
   using our Equipment and Services except in connection with the Services, as
   required to ensure proper operation of Equipment and Services, or as
   otherwise authorized by law.
 * Personalized Advertising. We may process your Personal Information to provide
   you with tailored and personalized online advertisements.
 * Marketing. We may process your Personal Information to send email marketing
   about our Equipment and Services, as well as products and services from our
   partners, to Customers that Ooma believes have interest in Where required
   under applicable law, we will only send you promotional emails with your
   opt-in consent.
 * Customer Relationship Management. We may process your Personal Information
   for customer relationship management purposes, such as to provide you with
   customer support upon your request.
 * Analytics and Product Development. We process your Personal Information to
   understand and analyze the usage trends and preferences of our Customers, to
   improve the Equipment and Services, and to develop new products, services,
   features, and functionalities.
 * Communications. We may process your Personal Information to communicate with
   you for administrative purposes, such as to provide necessary communications
   regarding functionalities of the Equipment and Services, to provide
   information that you request, and to respond to comments and questions.
 * Aggregation. We may aggregate or otherwise anonymize Personal Information. We
   may process and disclose information that does not identify or otherwise
   relate to an individual for any lawful purpose.
 * Surveys. We may process your Personal Information collected via surveys to
   improve the types of Equipment and Services we offer and how we provide them
   to you. For example, we may combine this information with Personal
   Information provided by other Customers to understand trends in our user
   base, and improve our Equipment and Services accordingly
 * Administrative and Legal Purposes. We may also process and disclose Personal
   Information to investigate and help prevent potentially unlawful activities
   that threaten the integrity of our Equipment, Services or network, to
   investigate fraud or violations of our Terms and Conditions or other
   agreements with Customers, as required by courts or administrative agencies,
   or in connection with a sale, merger or reorganization of Ooma’s business.


2.2 HOW WE USE COOKIES AND SIMILAR TECHNOLOGIES

We and third parties may use the following types of cookies to collect Personal
Information:

 * Functional cookies. Some cookies are strictly necessary to make our websites
   and mobile applications available to you. For example, to provide the chat
   functionality and to remember your consent and privacy choices. We cannot
   provide you with the Services without this type of cookie.
 * Analytical cookies. We also use cookies for analytics purposes in order to
   operate, maintain and improve our Services. We may use third party analytics
   providers such as Google Analytics to collect and process certain analytics
   data on our behalf. These providers may also collect information about your
   use of other websites, mobile applications, and online resources.
 * Advertising cookies. We work with third-party advertising companies to show
   you ads we think may interest you. To do so, we and our advertising partners
   may place and access cookies through our websites and otherwise collect or
   access Personal Information collected over time and across different online
   services.

Where required by applicable law, we obtain your consent to use cookies. You can
find more information about your rights and choices, and how to opt out of the
use of certain cookies in section 4 (Your Rights and Choices) below.


2.3 OUR USE OF EUROPEAN PERSONAL INFORMATION

If you are located in the European Economic Area, we only process your Personal
Information when we have a valid “legal basis,” a list of which can be found
here.


3. HOW WE DISCLOSE YOUR PERSONAL INFORMATION

We may disclose your Personal Information to third parties in the following
circumstances:

 * We disclose your Personal Information to third party service providers such
   as our vendors and contractors to provide application development, hosting,
   maintenance, and other services and to assist Ooma in our provision of
   Equipment and Services. Generally, we limit the information provided to these
   service providers to what is reasonably necessary for them to perform their
   functions on our behalf, and we require them to agree to maintain the
   confidentiality of such information.
 * Any Personal Information that you voluntarily choose to post to a publicly
   accessible area of the services will be available to anyone who has access to
   that content, including other users.
 * We share Personal Information with third party vendors who we partner with to
   offer co-branded Ooma Equipment and Services.
 * We may disclose your Personal Information if required to do so by law or in
   the good-faith belief that such action is necessary to comply with applicable
   laws, in response to a court order, judicial or other government subpoena or
   warrant, or to otherwise cooperate with law enforcement or other governmental
   agencies.
 * We also reserve the right to disclose your Personal Information that we
   believe, in good faith, is appropriate or necessary to (i) take precautions
   against liability; (ii) protect ourselves or others from fraudulent, abusive,
   or unlawful uses or activity; (iii) investigate and defend ourselves against
   any third-party claims or allegations; (iv) protect the security or integrity
   of our Services and any facilities or equipment used to make our Services
   available; or (v) protect our property or other legal rights including, but
   not limited to, enforcement of our agreements, or the rights, property, or
   safety of others.
 * We may disclose and otherwise transfer Personal Information to an acquirer,
   successor or assignee as part of any merger, acquisition, debt financing,
   sale of assets, or similar transaction, as well as in the event of an
   insolvency, bankruptcy, or receivership in which information is transferred
   to one or more third parties as one of our business assets.
 * We may share Personal Information with our affiliates, subsidiaries, and
   branch offices to which it is reasonably necessary or desirable for us to
   disclose Personal Information for the above-mentioned purposes and in order
   to market our co-branded Equipment and Services more effectively to
   Customers.

Customer Specific Network Information

In the course of providing Equipment and Services to you, Ooma will collect and
maintain certain customer-specific network information. Customer Specific
Network Information refers to the types of products and services you currently
purchase, related usage, and billing information for those products and
services. Your telephone number, name, and address are not Customer Specific
Network Information. Likewise, Customer usage and call patterns of multiple
Customers which are aggregated together in a summary form and other information
which cannot identify any one individual is not considered Customer Specific
Network Information.

We value our relationships with our Customers and are committed to respecting
and protecting your Customer Specific Network Information. Accordingly, we will
not sell, trade, or share your Customer Specific Network Information, including
your calling records outside of Ooma or with anyone not authorized to offer our
Equipment and Services, or to perform functions on our behalf except as
authorized by you or required by law. Generally, we can use your Customer
Specific Network Information to offer additional services to you, and for
billing and collections purposes. We can also disclose your Customer Specific
Information for legal or regulatory reasons, including in response to subpoenas
and court orders. We can also use Customer Specific Network Information to
investigate fraud and to prevent violation of our agreements or Terms and
Conditions and monitor potentially unlawful use of our network, Equipment and
Services, and abuse of other Customers.


4. YOUR RIGHTS AND CHOICES

You may decline to share certain Personal Information with us, in which case we
may not be able to provide to you some or all of the features and
functionalities of our Equipment and Services. You also have the right to access
your Personal Information you have provided to us.

If you receive commercial email from us, you may unsubscribe at any time by
following the instructions contained within the email. You may also opt out from
receiving commercial email from us by contacting us using the contact details at
the end of this Policy.

Please be aware that if you opt out of receiving commercial email from us or
otherwise modify the nature or frequency of promotional communications you
receive from us, it may take up to ten business days for us to process your
request and you may receive promotional communications from us during that
period. Additionally, even after you opt out from receiving commercial messages
from us, you will continue to receive administrative messages from us regarding
our Services.


4.1 YOUR COOKIE CHOICES

You have the following choices with regard to the use of cookies and similar
technologies.

 * Many web browsers allow you to manage your preferences relating to cookies.
   You can set your browser to refuse cookies or delete certain cookies. You may
   be able to manage other technologies in the same way that you manage cookies
   using your browser’s preferences. Please note that if you choose to block
   cookies, doing so may impair the use of our Equipment and Services.
 * Google Analytics. You can learn about Google’s practices here and opt out by
   downloading the Google Analytics opt-out browser add-on, or via Google’s Ads
   Settings or Ad Settings for mobile applications.
 * Some of our advertising partners may be members of the Network Advertising
   Initiative or the Digital Advertising Alliance. If you prefer to not receive
   targeted advertising, you may be able to opt out of some network advertising
   programs by visiting the Digital Advertising Alliance Opt-Out Page and the
   Network Advertising Initiative Opt-Out Page. Please note that even if you
   choose to opt-out from interest-based advertising, you may see advertising
   that is not relevant to you.


4.2 YOUR EUROPEAN PRIVACY RIGHTS

If you are located in the European Economic Area (“EEA“), you have additional
rights as described here.

Ooma, Inc. and its wholly-owned subsidiary Talkatone, LLC (the “Certified
Parties“) comply with the EU-U.S. Privacy Shield Framework as set forth by the
U.S. Department of Commerce regarding the collection, use, and retention of
Personal Information transferred from the European Union to the United States.
The Certified Parties have certified to the Department of Commerce that they
adhere to the Privacy Shield Principles. If there is any conflict between the
terms in this Policy and the Privacy Shield Principles, the Privacy Shield
Principles shall govern. To learn more about the Privacy Shield program, and to
view the Certified Parties’ certification, please visit
https://www.privacyshield.gov/.

The Certified Parties comply with the Privacy Shield’s Principle regarding
accountability for onward transfers. The Certified Parties remain liable under
the Privacy Shield Principles if their onward transfer recipients process
Personal Information in a manner inconsistent with the Privacy Shield
Principles, unless they prove that they were not responsible for the event
giving rise to the damage.

In compliance with the Privacy Shield Principles, the Certified Parties commit
to resolve complaints about their collection or use of your Personal
Information. The Certified Parties have further committed to cooperate with the
panel established by the EU data protection authorities (DPAs) with regard to
unresolved Privacy Shield complaints concerning data transferred from the EU.

We are aware of the July 16, 2020 decision from the European Union Court of
Justice which invalidated the EU-U.E. Privacy Shield. Nonetheless, we will
continue to abide by the Privacy Shield Principles with respect to the
protection of personal information. We are closely monitoring developments and
guidance from both European and US regulatory authorities and will update this
Policy as needed.

EU individuals with inquiries or complaints regarding our Privacy Shield policy
should first contact the Certified Parties at: privacy@ooma.com. Under certain
circumstances, you may be able to invoke binding arbitration to address
complaints about their compliance with the Privacy Shield Principles. In
addition, the U.S. Federal Trade Commission has Privacy Shield investigatory and
enforcement powers over the Certified Parties.


4.3 YOUR CANADIAN PRIVACY RIGHTS

If you are located in Canada, you have additional rights as described here.


4.4 YOUR CALIFORNIA PRIVACY RIGHTS

If you are located in California, you have additional rights as described here.


5. INTERNATIONAL CUSTOMERS

Our Services are currently hosted in the United States, Canada, United Kingdom,
Japan, Singapore and Australia, and we may host our Services in other countries
and territories in the future. If you choose to use our Equipment and Services
from regions of the world with laws governing data collection and use that may
differ from U.S. law, then please note that you are transferring your Personal
Information outside of those regions to the U.S. for storage and processing. We
take steps to comply with applicable data protection law, in particular legal
requirements regarding adequate protection for data transfers. Also, we may
transfer your data from the U.S. to other countries or regions in connection
with storage and processing of data, fulfilling your requests, and providing our
Equipment and Services. By providing any information, including Personal
Information, you consent to such transfer, storage, and processing.

We may transfer your Personal Information to countries which have been found to
provide adequate protection by the EU Commission, to recipients bound by the EU
Standard Contractual Clauses, or to recipients who have certified to the Privacy
Shield or adopted Binding Corporate Rules.


6. HOW LONG DO WE STORE YOUR DATA?

When determining the retention period of your Personal Information, we take into
account various criteria, including but not limited to the type of Equipment and
Services provided to you, the nature and length of our relationship with you,
and mandatory retention periods provided by law.


7. SECURITY

Ooma makes reasonable efforts to protect your information by using physical and
electronic safeguards designed to improve the security of the information we
maintain. However, no system or service can offer a 100% guaranty of security,
especially a service that relies upon the public Internet and public phone
system.


8. THIRD PARTY WEBSITES AND SERVICES

Our Services may contain links to other websites and services not maintained by
Ooma, which are outside our control. We are not responsible for the privacy
practices or the content of these third party websites and services. We
encourage you to read their privacy policies before providing any information to
them.


9. CHILDREN’S PRIVACY

We do not knowingly collect, maintain, or use Personal Information from children
under 16 years of age, and no part of our Equipment and Services is directed to
children. If you learn that a child has provided us with Personal Information,
then you may alert us at privacy@ooma.com.


10. CHANGES TO THIS POLICY

We will post any changes to this Privacy Policy on this page, and the revised
version will be effective when it is posted. You should review this Policy
regularly for changes, and can easily identify if changes have been made by
checking the “Last Updated” date at the top of this page. However, if at any
time in the future we plan to use Personal Information in a way that materially
differs from this Policy, we will notify you through the Services, by email, or
other communication.


11. CONTACT DETAILS

Unless otherwise indicated, Ooma, Inc. is the entity responsible or “data
controller” for the processing of your Personal Information as described in this
Policy. Please contact us with any questions or comments about this Policy, your
Personal Information, our use and disclosure practices, or your consent choices
by email at privacy@ooma.com or by postal mail at:

Ooma, Inc.

525 Almanor Avenue, Suite 200
Sunnyvale, CA 94085

USA

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