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Submitted URL: https://info.exfo.com/NzYzLU9FQi0xNzgAAAGBXPbChh_PyYm7fUOL2C0oKmsqURzc65rz9-mpFttgD9ee5rDLXS5QxYwq7q6Zo2hIW0p7wKk=
Effective URL: https://www.exfo.com/en/update-log4j-vulnerability/?mkt_tok=NzYzLU9FQi0xNzgAAAGBXPbChk5IAhRIvvMdrF6ydDtfUhuajd1vxyNvB...
Submission: On December 15 via manual from US — Scanned from DE
Effective URL: https://www.exfo.com/en/update-log4j-vulnerability/?mkt_tok=NzYzLU9FQi0xNzgAAAGBXPbChk5IAhRIvvMdrF6ydDtfUhuajd1vxyNvB...
Submission: On December 15 via manual from US — Scanned from DE
Form analysis 6 forms found in the DOM
GET /en/search/
<form method="GET" action="/en/search/" class="m-search ">
<input data-gtm-id="searchHeader" name="addsearch" class="m-search__input " type="text" placeholder="Search">
<button type="submit" class="a-btn-primary m-search__submit">Search</button>
<input type="hidden" name="categories" data-search="addsearchcategories">
<input type="hidden" data-search="addsearchcategoriesreset">
<input type="hidden" name="gi" value="searchHeader">
</form>GET /en/search/
<form method="GET" action="/en/search/" class="m-search ">
<input data-gtm-id="searchHeader" name="addsearch" class="m-search__input m-search__input--no-border" type="text" placeholder="Search">
<button type="submit" class="a-btn-primary m-search__submit">Search</button>
<input type="hidden" name="categories" data-search="addsearchcategories">
<input type="hidden" data-search="addsearchcategoriesreset">
<input type="hidden" name="gi" value="searchHeader">
</form><form class="m-marketo-newsletter__form mktoForm mktoHasWidth mktoLayoutLeft" data-marketo="form" data-script-src="//discover.exfo.com/js/forms2/js/forms2.min.js" data-base-url="//discover.exfo.com" data-munchkin-id="763-OEB-178" data-form-id="3837"
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<div class="mktoFormRow">
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<div class="mktoFieldWrap mktoRequiredField mktoFieldWrap--email"><label for="Email" id="LblEmail" class="mktoLabel mktoHasWidth">
<div class="mktoAsterix">*</div>
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<div class="mktoGutter mktoHasWidth"></div><input id="Email" name="Email" placeholder="Your email" maxlength="255" aria-labelledby="LblEmail InstructEmail" type="email" class="mktoField mktoEmailField mktoHasWidth mktoRequired"
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<div class="mktoFieldWrap mktoFieldWrap--checkbox"><label for="singleOptIn" id="LblsingleOptIn" class="mktoLabel mktoHasWidth">
<div class="mktoAsterix">*</div>I consent to receive emails from EXFO on events, product and service updates.
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<div class="mktoLogicalField mktoCheckboxList mktoHasWidth"><input name="singleOptIn" id="singleOptIn" type="checkbox" value="yes" aria-labelledby="LblsingleOptIn InstructsingleOptIn" class="mktoField"><label for="singleOptIn"
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<div class="mktoHtmlText mktoHasWidth"><span><span>By providing your information, you acknowledge that you understand EXFO's</span>
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<div class="mktoFormRow"><input type="hidden" name="lastRecaptchaUserFingerprint" class="mktoField mktoFieldDescriptor mktoFormCol" value="">
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name="munchkinId" class="mktoField mktoFieldDescriptor" value="763-OEB-178">
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<div class="mktoFieldWrap mktoFieldWrap--checkbox"><label for="singleOptIn" id="LblsingleOptIn" class="mktoLabel mktoHasWidth">
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<div class="mktoLogicalField mktoCheckboxList mktoHasWidth"><input name="singleOptIn" id="singleOptIn" type="checkbox" value="yes" aria-labelledby="LblsingleOptIn InstructsingleOptIn" class="mktoField"><label for="singleOptIn"
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<div class="mktoFormRow"><input type="hidden" name="lastRecaptchaUserFingerprint" class="mktoField mktoFieldDescriptor mktoFormCol" value="">
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<div class="mktoButtonRow"><span class="mktoButtonWrap mktoNative"><button type="submit" class="mktoButton">Subscribe</button></span></div><input type="hidden" name="formid" class="mktoField mktoFieldDescriptor" value="5134"><input type="hidden"
name="munchkinId" class="mktoField mktoFieldDescriptor" value="763-OEB-178">
</form><form class="m-marketo-newsletter__form mktoForm mktoHasWidth mktoLayoutLeft" data-marketo="form" data-script-src="//discover.exfo.com/js/forms2/js/forms2.min.js" data-base-url="//discover.exfo.com" data-munchkin-id="763-OEB-178" data-form-id="3837"
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}" novalidate="novalidate" style="font-size: 13px; color: rgb(51, 51, 51); visibility: hidden; position: absolute; top: -500px; left: -1000px; width: 1600px;"></form><form class="m-marketo-newsletter__form mktoForm mktoHasWidth mktoLayoutLeft" data-marketo="form" data-script-src="//discover.exfo.com/js/forms2/js/forms2.min.js" data-base-url="//discover.exfo.com" data-munchkin-id="763-OEB-178" data-form-id="5134"
data-redirect-url="" data-cookie-onsuccess-key="" data-cookie-onsuccess-value="" data-cookie-onsuccess-exp="" data-is-find-representative-form="False" data-is-login-virtualevent-form="False" data-values="{
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}" novalidate="novalidate" style="font-size: 13px; color: rgb(51, 51, 51); visibility: hidden; position: absolute; top: -500px; left: -1000px; width: 1600px;"></form>Text Content
logo logo * Consent * Details * [#IABV2SETTINGS#] * About WE USE COOKIES In order to provide you with an optimal browsing experience, we use cookies and other tracking technologies. You may change your settings at any time. Consent Selection Strictly necessary cookie Functional cookies Statistics Marketing Cookies Customize Strictly necessary cookie 10 Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. Cookiebot 1 Learn more about this provider CookieConsentStores the user's cookie consent state for the current domain Expiry: 1 yearType: HTTP Google 1 Learn more about this provider test_cookieUsed to check if the user's browser supports cookies. Expiry: 1 dayType: HTTP chat.kommunicate.io 1 JSESSIONIDPreserves users states across page requests. Expiry: SessionType: HTTP exfo.com 2 cf_ob_infoUsed to detect if the website is inaccessible, in case of maintenance of content updates - The cookie allows the website to present the visitor with a notice on the issue in question. Expiry: 1 dayType: HTTP cf_use_obUsed to detect if the website is inaccessible, in case of maintenance of content updates - The cookie allows the website to present the visitor with a notice on the issue in question. Expiry: 1 dayType: HTTP recaptcha.net 2 rc::aThis cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. Expiry: PersistentType: HTML rc::cThis cookie is used to distinguish between humans and bots. Expiry: SessionType: HTML www.exfo.com 3 __cf_bmThis cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. Expiry: 1 dayType: HTTP BIGipServer#Used to distribute traffic to the website on several servers in order to optimise response times. Expiry: SessionType: HTTP ASP.NET_SessionIdPreserves the visitor's session state across page requests. Expiry: SessionType: HTTP Functional cookies 10 Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in. LinkedIn 2 Learn more about this provider lang [x2]Remembers the user's selected language version of a website Expiry: SessionType: HTTP cdn.kommunicate.io 5 chatheadersUsed for the chatbot Expiry: SessionType: HTML km_#Used for the chatbot Expiry: SessionType: HTTP www._km_idUsed for the chatbot Expiry: 29 daysType: HTTP www._km_lead_collectionUsed for the chatbot Expiry: 29 daysType: HTTP www._km_user_nameUsed for the chatbot Expiry: 29 daysType: HTTP www.exfo.com 3 ipdataUser IP address in order to provide location-based services. (i.e Contact a Sales representative) Expiry: PersistentType: HTML kommunicateRegister a unique session ID for the chatbot. Expiry: PersistentType: HTML localecookieLocal cookie for the CMS Expiry: 29 daysType: HTTP Statistics 14 Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously. Google 4 Learn more about this provider _gaRegisters a unique ID that is used to generate statistical data on how the visitor uses the website. Expiry: 2 yearsType: HTTP _gatUsed by Google Analytics to throttle request rate Expiry: 1 dayType: HTTP _gidRegisters a unique ID that is used to generate statistical data on how the visitor uses the website. Expiry: 1 dayType: HTTP collectUsed to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. Expiry: SessionType: Pixel Google Tag Manager 1 Learn more about this provider _ga_#Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. Expiry: 2 yearsType: HTTP Hotjar 5 Learn more about this provider _hjAbsoluteSessionInProgressThis cookie is used to count how many times a website has been visited by different visitors - this is done by assigning the visitor an ID, so the visitor does not get registered twice. Expiry: 1 dayType: HTTP _hjFirstSeenThis cookie is used to determine if the visitor has visited the website before, or if it is a new visitor on the website. Expiry: 1 dayType: HTTP _hjIncludedInPageviewSampleUsed to detect whether the user navigation and interactions are included in the website’s data analytics. Expiry: 1 dayType: HTTP _hjIncludedInSessionSampleRegisters data on visitors' website-behaviour. This is used for internal analysis and website optimization. Expiry: 1 dayType: HTTP _hjTLDTestRegisters statistical data on users' behaviour on the website. Used for internal analytics by the website operator. Expiry: SessionType: HTTP LinkedIn 1 Learn more about this provider AnalyticsSyncHistoryUsed in connection with data-synchronization with third-party analysis service. Expiry: 29 daysType: HTTP Qualaroo 2 Learn more about this provider ki_rUsed to remember what questions the user has seen. This ensures that the same questions are not displayed to the user again. Expiry: 5 yearsType: HTTP ki_tUsed to remember what questions the user has seen. This ensures that the same questions are not displayed to the user again. Expiry: 5 yearsType: HTTP exfo.com 1 _hjidSets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. Expiry: 1 yearType: HTML Marketing Cookies 18 Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. Facebook 2 Learn more about this provider _fbpUsed by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. Expiry: 3 monthsType: HTTP trUsed by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. Expiry: SessionType: Pixel Google 3 Learn more about this provider IDEUsed by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. Expiry: 1 yearType: HTTP ads/ga-audiencesUsed by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. Expiry: SessionType: Pixel pagead/1p-user-list/#Tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between websites. Expiry: SessionType: Pixel LinkedIn 4 Learn more about this provider bcookieUsed by the social networking service, LinkedIn, for tracking the use of embedded services. Expiry: 2 yearsType: HTTP bscookieUsed by the social networking service, LinkedIn, for tracking the use of embedded services. Expiry: 2 yearsType: HTTP lidcUsed by the social networking service, LinkedIn, for tracking the use of embedded services. Expiry: 1 dayType: HTTP UserMatchHistoryUsed to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. Expiry: 29 daysType: HTTP Marketo 1 Learn more about this provider _mkto_trkContains data on visitor behaviour and website interaction. This is used in context with the email marketing service Marketo.com, which allows the website to target visitors via email. Expiry: 2 yearsType: HTTP Microsoft 5 Learn more about this provider MUIDUsed widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains. Expiry: 1 yearType: HTTP _uetsidCollects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. Expiry: 1 dayType: HTML _uetsid_expContains the expiry-date for the cookie with corresponding name. Expiry: PersistentType: HTML _uetvidUsed to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. Expiry: 1 yearType: HTML _uetvid_expContains the expiry-date for the cookie with corresponding name. Expiry: PersistentType: HTML cdn.kommunicate.io 2 mckLatestMessageArrayPending Expiry: SessionType: HTML mckMessageArrayPending Expiry: SessionType: HTML www.exfo.com 1 mkto_leadidThis is used in order to fulfill requests in relation to EXFO's products and services. Expiry: 2 yearsType: HTTP Unclassified 2 Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies. Hotjar 2 Learn more about this provider _hjSession_1397835Pending Expiry: 1 dayType: HTTP _hjSessionUser_1397835Pending Expiry: 1 yearType: HTTP Cross-domain consent[#BULK_CONSENT_DOMAINS_COUNT#] [#BULK_CONSENT_TITLE#] List of domains your consent applies to: [#BULK_CONSENT_DOMAINS#] Cookie declaration last updated on 16.11.21 by Cookiebot [#IABV2_TITLE#] [#IABV2_BODY_INTRO#] [#IABV2_BODY_LEGITIMATE_INTEREST_INTRO#] [#IABV2_BODY_PREFERENCE_INTRO#] [#IABV2_LABEL_PURPOSES#] [#IABV2_BODY_PURPOSES_INTRO#] [#IABV2_BODY_PURPOSES#] [#IABV2_LABEL_FEATURES#] [#IABV2_BODY_FEATURES_INTRO#] [#IABV2_BODY_FEATURES#] [#IABV2_LABEL_PARTNERS#] [#IABV2_BODY_PARTNERS_INTRO#] [#IABV2_BODY_PARTNERS#] Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages. You can at any time change or withdraw your consent from the Cookie Declaration on our website. Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy. Please state your consent ID and date when you contact us regarding your consent. [#OOI_PERSONAL_INFORMATION#] Deny Save my settings Customize Yes, accept all cookies en 🔔 Update on Log4j vulnerability * Corporate * Careers * Partners * Suppliers * * Register * Login * EN * * * Products * Solutions * Support * Services * How to buy * Resources * Contact * Products * Field network testing * Lab and manufacturing testing * Service assurance platform * Product finder Field network testing * Copper/DSL testing * Dispersion analysis * Ethernet/IP testing * Fiber channel * Fiber inspection * IPTV testing * Legacy DSN/PDH testing * Light sources * Live fiber detection * Modular test platforms * Network synchronization * Optical fiber multimeter * Optical loss test kits * OTDR and iOLM * Power meters * RF testing * Spectral testing * Test function virtualization * Test reporting and automation * Transport testing (SONET/SDH, OTN) * Variable attenuators * xPON, WiFi and speed test 5GPro Spectrum Analyzer - RF spectrum analyzer Lab and manufacturing testing * Electrical BER Tester / Sampling oscilloscope * Network protocol testing * Optical benchtop kits * Optical component testers * Optical light sources * Optical power meters * Optical spectrum analyzers * Switch and utility module * Test platforms * Tunable laser sources * Tunable optical filters * Variable attenuators LTB-12 - rackmount modular mainframe Service assurance platform * Nova Active * Nova RAN * Nova Core * Nova SensAI * Nova Fiber * Nova Context * Nova SkyRAN Solutions * Service assurance solutions * Communications service providers * Contractors * Academic and research institutions * Cable MSO (multiple system operator) * Network equipment manufacturers * Webscale companies and data centers * Government * System integrators * Technologies Service assurance solutions * Network performance * Over-the-top video monitoring * Service quality * 5G and mobile service assurance * Automated assurance * Fiber Monitoring Communications service providers * Wireline * Fiber characterization * High-speed * Ethernet business services * CWDM * DWDM * OTDR testing * Passive Optical Network (PON) testing * FTTx testing * FTTN networks * Passive optical LAN testing * Submarine networks * Data centers * Fiber Monitoring * Residential network services * Fiber testing * Wireless * Fronthaul * IMS * NFV * VoLTE * Web RTC * Wireless core * Fiber Monitoring * 5G testing * Service assurance * Automated assurance * Fiber Monitoring * Network performance * Over-the-top video monitoring Contractors * Managed services, installation and maintenance * Fiber characterization * High-speed * Ethernet business services * CWDM * DWDM * Fronthaul * Passive optical LAN testing * Submarine networks * Data centers * Residential network services * 5G testing Academic and research institutions * Fiber optic test and measurement * Testing photonic integrated circuits Cable MSO (multiple system operator) * Wireline * High-speed * Ethernet business services * CWDM * DWDM * Fiber Monitoring * Residential network services * Fiber deep and distributed access architecture (DAA) * Remote PHY and fiber deep * Service assurance * Automated assurance * Fiber Monitoring * Network performance * Over-the-top video monitoring Network equipment manufacturers * R&D/Lab innovation * Manufacturing * Field services * Virtualized networks * Testing photonic integrated circuits * 400G/800G for labs and manufacturing Webscale companies and data centers * Fiber characterization * High-speed * Submarine networks * Data centers * Fiber Monitoring * 400G/800G for labs and manufacturing Government * Homeland security * Smart cities and communities System integrators * Ethernet/IP networks * VoLTE - QoE * VoWi-Fi * Fiber Monitoring Technologies * High-speed * Passive Optical Network (PON) testing * FTTx testing * Remote PHY and fiber deep * 5G * Fiber testing * 400G/800G for labs and manufacturing Services * Training * Field network testing * Lab and manufacturing testing * Service assurance Training * Training courses * Self-paced e-learning * On-request web-based training * Scheduled training * Certified training partners Featured Introduction to testing with OTDRs Field network testing * Calibration services * FlexCare service plans * EXFO Service centers Brochures and catalogs Be-an-Expert Training Catalog Lab and manufacturing testing * Simulator test services Brochures and catalogs Be-an-Expert Training Catalog Service assurance * Customer care * Delivery services * Training * Professional services and consulting Brochures and catalogs EXFO Astellia Training Courses Resources * Technical documentation * Promotional documentation * Solution briefs * Legal documentation * Blog * Webinars * Glossary * Videos * Success stories * Transformations Technical documentation * Addenda * Application notes * Books and DVDs * Discontinued spec sheets * Multimedia trainings * On-site trainings * Reference guides * Reference posters * Spec sheets * User manuals * White papers Promotional documentation * Brochures and catalogs * Flyers and pamphlets Solution briefs * Infobrief * Infographic * Solution brief Legal documentation * Declaration of conformity * Terms and conditions Blog 5G rollout challenges and considerations By Astra Baltayan | December 2021 Structural tension: how capturing 5G enterprise revenue challenges MNOs By Mae Kowalke | September 2021 Timing and synchronization: why it's critical for 5G networks By Astra Baltayan | September 2021 View all Webinars Watch now A PROACTIVE APPROACH FOR VALIDATING FIBER-DENSE 5G NETWORKS Romain Tursi December, 2021 Best practices Watch now ARE YOU READY FOR 400G AS A SERVICE? Marcos Vasconcellos December, 2021 High speed networks (100G+) Watch now INTRA DATA CENTER CHALLENGES: MULTILAYER FAULT DETECTION AND TROUBLESHOOTING Anabel Alarcon December, 2021 High speed networks (100G+) View all Glossary A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 0-9 Videos * Product demos * Promotional videos * Expert insights Success stories EUROPEAN OPERATOR USES NOVA CONTEXT TO IMPROVE TROUBLE-TICKET MANAGEMENT WINDTRE DIFFERENTIATES ON ‘TOP QUALITY’ CUSTOMER EXPERIENCE WITH NOVA SERVICE ASSURANCE CENTURYLINK LUMEN DIFFERENTIATES ENTERPRISE NETWORK SERVICES ON ‘QUALITY’ WITH NOVA ACTIVE View all Transformations * The rise of IoT * The move toward 5G * Data-driven operations * Network virtualization * Fiber everywhere * Support home * Contact support * Software release notes * Download software * Return Merchandise Authorization (RMA) * Product registration * User manuals * Discontinued products * Request a quote * Schedule a demo * Ask an expert * Contact a sales representative * Find a distributor * Refurbished products * Leasing and financing * Ordering guide * Sales terms and conditions * Credit application form * Customer service * Technical support * Corporate locations * Regional offices * Order/RMA status * Public relations Search * News and events * Company * Quality management standards * Social responsibility * Business continuity * Supply chain partners * Our Story * Charters and policies * Español * Français * 中文 * Favorites * Account * Logout * TestFlow * Microsite * Catalog * EN * * * Español * Français * 中文 Search * TestFlow * Microsite * Products * Solutions * Support * Services * How to buy * Resources * Contact * Favorites * Account * Logout * Register * Login * Corporate * Careers * Partners * Suppliers Back Corporate * News and events * Company * Quality management standards * Social responsibility * Business continuity * Supply chain partners * Our Story * Charters and policies Back Careers Back Partners Back Suppliers Back Products * Field network testing * Lab and manufacturing testing * Service assurance platform * Product finder Back Field network testing * Copper/DSL testing * Dispersion analysis * Ethernet/IP testing * Fiber channel * Fiber inspection * IPTV testing * Legacy DSN/PDH testing * Light sources * Live fiber detection * Modular test platforms * Network synchronization * Optical fiber multimeter * Optical loss test kits * OTDR and iOLM * Power meters * RF testing * Spectral testing * Test function virtualization * Test reporting and automation * Transport testing (SONET/SDH, OTN) * Variable attenuators * xPON, WiFi and speed test Back Lab and manufacturing testing * Electrical BER Tester / Sampling oscilloscope * Network protocol testing * Optical benchtop kits * Optical component testers * Optical light sources * Optical power meters * Optical spectrum analyzers * Switch and utility module * Test platforms * Tunable laser sources * Tunable optical filters * Variable attenuators Back Service assurance platform * Nova Active * Nova RAN * Nova Core * Nova SensAI * Nova Fiber * Nova Context * Nova SkyRAN Back Solutions * Service assurance solutions * Communications service providers * Contractors * Academic and research institutions * Cable MSO (multiple system operator) * Network equipment manufacturers * Webscale companies and data centers * Government * System integrators * Technologies Back Service assurance solutions * Network performance * Over-the-top video monitoring * Service quality * 5G and mobile service assurance * Automated assurance * Fiber Monitoring Back Communications service providers * Wireline * Wireless * Service assurance Back Wireline * Fiber characterization * High-speed * Ethernet business services * CWDM * DWDM * OTDR testing * Passive Optical Network (PON) testing * FTTx testing * FTTN networks * Passive optical LAN testing * Submarine networks * Data centers * Fiber Monitoring * Residential network services * Fiber testing Back Wireless * 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FacebookFacebookShare to LinkedInLinkedInShare to TwitterTwitterShare to WeChatWeChatShare to EmailEmail About the Log4j vulnerability There are two reported security flaws with Log4j in the Apache Log4j2 Java library: CVE-2021-44228 and CVE-2021-45046. For the most up-to-date information on the Log4j vulnerability, we suggest resources such as this guidance webpage from the US government’s Cybersecurity & Infrastructure Security Agency, or this security alert from the UK government’s National Cyber Security Centre. What we are doing EXFO’s security and response teams are conducting a thorough review to identify and mitigate vulnerabilities. If any impact is identified, we will notify the affected party and deploy the efforts necessary to neutralize the potential threat. Although still underway, initial analysis does not present discoveries of concern nor any indications of exploitation of this vulnerability. We will continue to actively monitor this issue and provide updates on this page. If you have more questions Please reach out to your regular point of contact for EXFO support or our Customer Service. 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