www.servicenow.com Open in urlscan Pro
23.79.139.139  Public Scan

URL: https://www.servicenow.com/privacy-statement.html
Submission: On November 10 via api from SE — Scanned from DE

Form analysis 5 forms found in the DOM

<form accept-charset="utf-8" id="search-desktop-form" onsubmit="return false">
  <!--<img class="level" src="https://www.servicenow.com/content/dam/servicenow/images/home-asset/icons/meganav-search.png">-->
  <input class="search-input" autocomplete="off" autofocus="" type="text" name="q" title="search" value="" id="" x-webkit-speech="" x-webkit-grammar="builtin:search" lang="en" spellcheck="false" placeholder="Type here to search"
    data-min-chars-typed="3" data-max-suggestions="7">
</form>

Name: MasterForm-AnalystReport-13JUN17POST /login-form.html/j_security_check

<form novalidate="" id="form1091" name="MasterForm-AnalystReport-13JUN17" class=" login" method="POST" action="/login-form.html/j_security_check">
  <input autocomplete="off" type="text" style="display:none;">
  <input autocomplete="off" type="password" style="display:none;">
  <input autocomplete="off" type="email" style="display:none;">
  <input value="1133" type="hidden" name="elqSiteId">
  <input type="hidden" name="elqCookieWrite" value="0">
  <input id="sn_hp" type="hidden" name="sn_hp" value="">
  <input id="referenceSource" type="hidden" name="referenceSource" value="">
  <input id="badgeId" type="hidden" name="badgeId" value="">
  <input id="eloquaIpAddress" type="hidden" name="eloquaIpAddress" value="">
  <input id="eloquaRefererUrl" type="hidden" name="eloquaRefererUrl" value="">
  <input id="registration" type="hidden" name="registration" value="false">
  <input type="hidden" name="pageurl" value="https://www.servicenow.com/content/servicenow/www/locale-sites/en-us/my-account/sign-in.html">
  <input type="hidden" id="analyticsPageurl" name="analyticsPageurl" value="https://www.servicenow.com/privacy-statement.html">
  <input type="hidden" id="mcid" name="mcid" value="">
  <input type="hidden" id="termCondFlag" name="termCondFlag" value="true">
  <input type="hidden" id="termCondUrl" name="termCondUrl" value="/etc/designs/html/terms-of-use.html">
  <input type="hidden" id="termCondPath" name="termCondPath" value="/content/servicenow/www/locale-sites/en-us/terms-of-use.html">
  <input type="hidden" id="privacyUrl" name="privacyUrl" value="/content/servicenow/www/locale-sites/en-us/privacy-statement.html">
  <input type="hidden" id="formlessUserID" name="formlessUserID" value="">
  <input id="drivingCampaignName" type="hidden" name="drivingCampaignName">
  <input id="drivingCampaignId" type="hidden" name="drivingCampaignId" value="31636">
  <input id="campaignAsset" type="hidden" name="CampaignAsset" value="Sign in">
  <input value="MasterForm-AnalystReport-13JUN17" type="hidden" name="elqFormName">
  <input type="hidden" name="thankyouId">
  <input name="CampaignId" type="hidden">
  <input id="leadatureCampaignId" type="hidden" name="leadatureCampaignId">
  <input id="inExpo" type="hidden" name="inExpo">
  <input id="inExpoPackage" type="hidden" name="inExpoPackage">
  <input id="campaignName" type="hidden" name="cname">
  <input type="hidden" name="currentPage" value="https://www.servicenow.com/content/servicenow/www/locale-sites/en-us/my-account/sign-in.html">
  <input type="hidden" name="currentPagePath" value="/content/servicenow/www/locale-sites/en-us/my-account/sign-in">
  <input type="hidden" name="universalFormPath" value="/content/servicenow/www/locale-sites/en-us/my-account/sign-in/jcr:content/contentPar/universalform/right-column-universal-form">
  <input id="eloquaErrorPage" type="hidden" name="eloquaErrorPage">
  <input type="hidden" tabindex="8" name="linkId" value="">
  <input id="locale" type="hidden" name="locale">
  <input id="championsActivityType" type="hidden" name="championsActivityType" value="Form Submit">
  <input id="championsActivitySubmitStatus" type="hidden" name="championsActivitySubmitStatus" value="Downloaded">
  <input id="disableFormLess" type="hidden" name="disableFormLess" value="false">
  <input id="zoomRegistration" type="hidden" name="zoomRegistration">
  <input type="hidden" name="on24Form">
  <input type="hidden" name="useRedirect">
  <input type="hidden" name="region" id="region">
  <input type="hidden" name="spData" id="spData" value="">
  <input type="hidden" name="spPdfLink" id="spPdfLink" value="">
  <input type="hidden" name="createAccountSourcePage" value="">
  <input type="hidden" name="resolution" id="resolution" value="1600x1200">
  <input type="hidden" name="colorDepth" id="colorDepth" value="24">
  <input type="hidden" name="eVar93" id="eVar93" value="">
  <input type="hidden" name="eVar94" id="eVar94" value="">
  <input type="hidden" name="browserWidth" id="browserWidth" value="1600">
  <input type="hidden" name="browserHeight" id="browserHeight" value="1200">
  <input type="hidden" name="javaEnabled" id="javaEnabled" value="false">
  <input type="hidden" name="cookieEnabled" id="cookieEnabled" value="true">
  <input type="hidden" name="channel" id="channel" value="">
  <input type="hidden" name="prop1" id="prop1" value="">
  <input type="hidden" name="prop7" id="prop7" value="">
  <input type="hidden" name="prop9" id="prop9" value="">
  <input type="hidden" name="prop10" id="prop10" value="">
  <input type="hidden" name="prop12" id="prop12" value="">
  <input type="hidden" name="prop13" id="prop13" value="">
  <input type="hidden" name="prop14" id="prop14" value="">
  <input type="hidden" name="prop16" id="prop16" value="">
  <input type="hidden" name="prop30" id="prop30" value="">
  <input type="hidden" name="prop35" id="prop35" value="">
  <input type="hidden" name="currencyCode" id="currencyCode" value="">
  <input type="hidden" name="anayticsReferer" id="anayticsReferer" value="">
  <ul>
    <li id="email" class=" UF-clear ">
      <input type="text" name="username" placeholder=" " id="email" value="" class="UF-validate  UF-email-validation UF-floatingPlaceholder" required="">
      <span fb-translation="true" class="UF-floating-label">Email</span>
    </li>
    <li id="password" class=" UF-clear ">
      <div class="UF-right-pass UF-create-password-dynamic">
        <span fb-translation="true" class="UF-show-pass">Show</span>
      </div>
      <input type="password" name="password" placeholder=" " id="password" value="" maxlength="72" class="UF-validate  UF-password-validation UF-floatingPlaceholder" required="">
      <span fb-translation="true" class="UF-floating-label">Password</span>
    </li>
    <li id="password-0" class=" UF-clear ">
      <div class="UF-right-pass UF-create-password-dynamic">
        <span fb-translation="true" class="UF-show-pass">Show</span>
      </div>
      <input type="password" name="password-0" placeholder=" " id="password-0" value="" maxlength="72" class=" UF-password-validation UF-floatingPlaceholder" required="">
      <span fb-translation="true" class="UF-floating-label">Password</span>
    </li>
    <!-- /** Botcapture **/-->
    <li class="botcapture">
      <label for="botcapture" style="display: none;">Two + 3 = ?</label>
      <input id="field32" type="text" name="botcapture" style="display: none;">
    </li>
    <input type="hidden" name="isAllBuForm">
    <input type="hidden" id="optInFlag" name="optInFlag" value="">
    <p data-secondary-cta-path="/my-account/forgot-password.html" class="UF-secondary-cta ">
      <a href="#!" fb-translation="true" data-com-cta="Forgot your password?">Forgot your password?</a>
    </p>
    <div class="UF-error-msg"><span></span></div>
    <div class="UF-submit-btn">
      <a fb-translation="true" data-com-cta="Sign In" href="##" target="_self">Sign In</a>
      <a fb-translation="true" class="UF-send-verification-email-forgot-password UF-send-verification-email-hide">Re-Send Verification Email</a>
    </div>
  </ul>
  <div class="loading-layer">
    <div class="loading-film"></div>
    <div class="lds-roller">
      <div></div>
      <div></div>
      <div></div>
      <div></div>
      <div></div>
      <div></div>
      <div></div>
      <div></div>
      <div></div>
      <div></div>
      <div></div>
      <div></div>
    </div>
  </div>
</form>

<form id="secondary-email-form" class="secondary-email-form">
  <div class="input-content">
    <ul>
      <li class=" UF-clear ">
        <input type="text" name="secondaryEmail" placeholder=" " id="secondaryEmail" value="" class="UF-required-on UF-floatingPlaceholder" required="">
        <span fb-translation="true" class="UF-floating-label">Secondary E-mail</span>
      </li>
    </ul>
  </div>
  <div class="error-msg"></div>
  <div class="sepopup-update-btn cta-component cta-rectangle-box light gable-green-text ">
    <a data-com-cta="Update" href="##" target="_self">Submit
                                        <span class="cta-title-link-arrow">
                                            <svg width="55px" height="14px" viewBox="0 0 24 12" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink">
                                                <g id="svg-group" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round">
                                                    <g id="Secondary-CTA-Dark" transform="translate(-102.000000, -8.000000)" stroke="#81B5A1" stroke-width="2">
                                                        <g transform="translate(0.000000, 5.000000)" id="Page-1">
                                                            <g transform="translate(103.000000, 4.000000)">
                                                                <g class="path-1">
                                                                    <path d="M0,5 L31,5" id="Stroke-1"></path>
                                                                    <polyline id="polyline-3" points="17 10 22 5 17 0"></polyline>
                                                                </g>
                                                            </g>
                                                        </g>
                                                    </g>
                                                </g>
                                            </svg>
                                        </span>
                                    </a>
    <span class="cta-background-full" style="transition: all 0s ease 0s;width: 104px;left: -100%;"></span>
  </div>
  <div class="loading-layer">
    <div class="loading-film"></div>
    <div class="lds-roller">
      <div></div>
      <div></div>
      <div></div>
      <div></div>
      <div></div>
      <div></div>
      <div></div>
      <div></div>
      <div></div>
      <div></div>
      <div></div>
      <div></div>
    </div>
  </div>
</form>

Name: WS-OptIn-24April2018-GlobalPOST /bin/eloquaFormSubmit

<form class="contact form-inline newsFeed-container" name="WS-OptIn-24April2018-Global" method="post" action="/bin/eloquaFormSubmit" id="form5435" enctype="multipart/form-data" data-required-text="Please enter a valid email address">
  <input value="WS-OptIn-24April2018-Global" type="hidden" name="elqFormName" id="elqFormNameSubscribe">
  <input value="1133" type="hidden" name="elqSiteId" id="elqSiteId">
  <input type="hidden" name="thankyouId">
  <input id="CampaignId" name="CampaignId" type="hidden" value="14498">
  <input type="hidden" name="oldCampaignIds" disabled="disabled">
  <input type="hidden" name="elqCookieWrite" value="0">
  <input type="hidden" name="elqCustomerGUID" id="EloquaCustomerGUID" value="">
  <input id="newsFeedipAddress" type="hidden" name="newsFeedipAddress" value="">
  <input id="field5" type="hidden" name="is_valid" value="">
  <input id="sn_hp" type="hidden" name="sn_hp" value="false">
  <input id="referenceSource" type="hidden" name="referenceSource" value="">
  <!-- Language code for this site only -->
  <input id="langCode" type="hidden" name="langCode" value="">
  <ul>
    <li class="newsfeed-form-wrapper">
      <!--<label for="email">Email<span class="star">*</span></label>-->
      <input id="newsFeedfield4" name="e-mail" class="sn-footer-type-field" placeholder="Email" type="email">
    </li>
    <!--<li class="checkboxli optin-section hide-optin">
                                              <label>&nbsp;</label>
                                              <input type="checkbox" id="field36" class="checkbox" name="t_c" value="">
                                              <input type="hidden" id="optin" name="optin" value="">
                                              <p>I agree to receive emails from ServiceNow about product, services, and events. I can unsubscribe from any email if I wish.</p>
            
                                          </li>-->
    <li style="display:none">
      <label for="botcapture" style="display: none;">Two + 3 = ?</label>
      <input id="field32" type="text" name="botcapture" style="display: none;">
    </li>
    <input type="hidden" name="currentPage" value="">
    <input type="hidden" name="formType" value="demoNow">
    <input type="hidden" id="pageurl" name="pageurl" value="https://www.servicenow.com/privacy-statement.html">
    <input id="field33" type="hidden" name="devicetype" value="desktop">
    <input type="hidden" name="newsFeedFormType" id="newsFeedFormType" value="newsFeed">
    <div id="formElement18" class="sc-view form-design-field sc-static-layout sc-regular-size" style="left: 0px; right: 0px; top: 0px; bottom: 0px">
      <div class="field-wrapper" style="float: left; width: 100%; clear: both">
        <div class="_100" style="float: left; width: 96%; margin-right: 2%; margin-left: 2%">
          <p style="position: relative; margin: 0px; padding: 0px">
            <input id="field18" type="hidden" name="db_annual_sales" value="">
          </p>
        </div>
      </div>
    </div>
    <div id="formElement19" class="sc-view form-design-field sc-static-layout sc-regular-size" style="left: 0px; right: 0px; top: 0px; bottom: 0px">
      <div class="field-wrapper" style="float: left; width: 100%; clear: both">
        <div class="_100" style="float: left; width: 96%; margin-right: 2%; margin-left: 2%">
          <p style="position: relative; margin: 0px; padding: 0px">
            <input id="field19" type="hidden" name="db_city" value="">
          </p>
        </div>
      </div>
    </div>
    <div id="formElement20" class="sc-view form-design-field sc-static-layout sc-regular-size" style="left: 0px; right: 0px; top: 0px; bottom: 0px">
      <div class="field-wrapper" style="float: left; width: 100%; clear: both">
        <div class="_100" style="float: left; width: 96%; margin-right: 2%; margin-left: 2%">
          <p style="position: relative; margin: 0px; padding: 0px">
            <input id="field20" type="hidden" name="db_company_name" value="">
          </p>
        </div>
      </div>
    </div>
    <div id="formElement21" class="sc-view form-design-field sc-static-layout sc-regular-size" style="left: 0px; right: 0px; top: 0px; bottom: 0px">
      <div class="field-wrapper" style="float: left; width: 100%; clear: both">
        <div class="_100" style="float: left; width: 96%; margin-right: 2%; margin-left: 2%">
          <p style="position: relative; margin: 0px; padding: 0px">
            <input id="field21" type="hidden" name="db_country" value="">
          </p>
        </div>
      </div>
    </div>
    <div id="formElement22" class="sc-view form-design-field sc-static-layout sc-regular-size" style="left: 0px; right: 0px; top: 0px; bottom: 0px">
      <div class="field-wrapper" style="float: left; width: 100%; clear: both">
        <div class="_100" style="float: left; width: 96%; margin-right: 2%; margin-left: 2%">
          <p style="position: relative; margin: 0px; padding: 0px">
            <input id="field22" type="hidden" name="db_data_source" value="">
          </p>
        </div>
      </div>
    </div>
    <div id="formElement23" class="sc-view form-design-field sc-static-layout sc-regular-size" style="left: 0px; right: 0px; top: 0px; bottom: 0px">
      <div class="field-wrapper" style="float: left; width: 100%; clear: both">
        <div class="_100" style="float: left; width: 96%; margin-right: 2%; margin-left: 2%">
          <p style="position: relative; margin: 0px; padding: 0px">
            <input id="field23" type="hidden" name="db_demandbase_sid" value="">
          </p>
        </div>
      </div>
    </div>
    <div id="formElement24" class="sc-view form-design-field sc-static-layout sc-regular-size" style="left: 0px; right: 0px; top: 0px; bottom: 0px">
      <div class="field-wrapper" style="float: left; width: 100%; clear: both">
        <div class="_100" style="float: left; width: 96%; margin-right: 2%; margin-left: 2%">
          <p style="position: relative; margin: 0px; padding: 0px">
            <input id="field24" type="hidden" name="db_employee_count" value="">
          </p>
        </div>
      </div>
    </div>
    <div id="formElement25" class="sc-view form-design-field sc-static-layout sc-regular-size" style="left: 0px; right: 0px; top: 0px; bottom: 0px">
      <div class="field-wrapper" style="float: left; width: 100%; clear: both">
        <div class="_100" style="float: left; width: 96%; margin-right: 2%; margin-left: 2%">
          <p style="position: relative; margin: 0px; padding: 0px">
            <input id="field25" type="hidden" name="db_industry" value="">
          </p>
        </div>
      </div>
    </div>
    <div id="formElement26" class="sc-view form-design-field sc-static-layout sc-regular-size" style="left: 0px; right: 0px; top: 0px; bottom: 0px">
      <div class="field-wrapper" style="float: left; width: 100%; clear: both">
        <div class="_100" style="float: left; width: 96%; margin-right: 2%; margin-left: 2%">
          <p style="position: relative; margin: 0px; padding: 0px">
            <input id="field26" type="hidden" name="db_marketing_alias" value="">
          </p>
        </div>
      </div>
    </div>
    <div id="formElement27" class="sc-view form-design-field sc-static-layout sc-regular-size" style="left: 0px; right: 0px; top: 0px; bottom: 0px">
      <div class="field-wrapper" style="float: left; width: 100%; clear: both">
        <div class="_100" style="float: left; width: 96%; margin-right: 2%; margin-left: 2%">
          <p style="position: relative; margin: 0px; padding: 0px">
            <input id="field27" type="hidden" name="db_phone" value="">
          </p>
        </div>
      </div>
    </div>
    <div id="formElement28" class="sc-view form-design-field sc-static-layout sc-regular-size" style="left: 0px; right: 0px; top: 0px; bottom: 0px">
      <div class="field-wrapper" style="float: left; width: 100%; clear: both">
        <div class="_100" style="float: left; width: 96%; margin-right: 2%; margin-left: 2%">
          <p style="position: relative; margin: 0px; padding: 0px">
            <input id="field28" type="hidden" name="db_state" value="">
          </p>
        </div>
      </div>
    </div>
    <div id="formElement29" class="sc-view form-design-field sc-static-layout sc-regular-size" style="left: 0px; right: 0px; top: 0px; bottom: 0px">
      <div class="field-wrapper" style="float: left; width: 100%; clear: both">
        <div class="_100" style="float: left; width: 96%; margin-right: 2%; margin-left: 2%">
          <p style="position: relative; margin: 0px; padding: 0px">
            <input id="field29" type="hidden" name="db_street_address" value="">
          </p>
        </div>
      </div>
    </div>
    <div id="formElement30" class="sc-view form-design-field sc-static-layout sc-regular-size" style="left: 0px; right: 0px; top: 0px; bottom: 0px">
      <div class="field-wrapper" style="float: left; width: 100%; clear: both">
        <div class="_100" style="float: left; width: 96%; margin-right: 2%; margin-left: 2%">
          <p style="position: relative; margin: 0px; padding: 0px">
            <input id="field30" type="hidden" name="db_sub_industry" value="">
          </p>
        </div>
      </div>
    </div>
    <div id="formElement31" class="sc-view form-design-field sc-static-layout sc-regular-size" style="left: 0px; right: 0px; top: 0px; bottom: 0px">
      <div class="field-wrapper" style="float: left; width: 100%; clear: both">
        <div class="_100" style="float: left; width: 96%; margin-right: 2%; margin-left: 2%">
          <p style="position: relative; margin: 0px; padding: 0px">
            <input id="field31" type="hidden" name="db_zip" value="">
          </p>
        </div>
      </div>
    </div>
    <!--<li class="form-submit">
                          <input type="button" class="submit-button" value="SIGN UP"> </li>-->
    <div class="sn-footer-submit-btn-wrapper">
      <span class="btn btn-gable-green alt subscribe-submit-button">Subscribe</span>
    </div>
  </ul>
</form>

Name: MasterForm-ContactUs-13JUN17POST /bin/eloquaFormSubmit

<form method="post" name="MasterForm-ContactUs-13JUN17" action="/bin/eloquaFormSubmit" id="form1091" class="elq-global-fly-out-form form-name-eloqua" enctype="multipart/form-data">
  <img class="close-out-form" src="https://www.servicenow.com/content/dam/servicenow/images/global/icons/close-form-button.png" alt="form close button">
  <input value="MasterForm-ContactUs-13JUN17" type="hidden" name="elqFormName" id="elqFormNameFlyout">
  <input value="1133" type="hidden" name="elqSiteId" id="elqSiteId">
  <input name="CampaignId" id="flyoutCampaignId" type="hidden" value="2258">
  <input name="flyoutCampaignName" id="flyoutCampaignName" type="hidden" value="FlyoutCampaignName">
  <input type="hidden" name="oldCampaignIds" disabled="disabled">
  <input type="hidden" name="thankyouId" value="http://www.servicenow.com/thank-you-contact-us.html">
  <input type="hidden" name="elqCookieWrite" value="0">
  <input type="hidden" name="elqCustomerGUID" id="EloquaCustomerGUID" value="">
  <input id="field5" type="hidden" name="is_valid" value="">
  <input id="sn_hp" type="hidden" name="sn_hp" value="">
  <input id="referenceSource" type="hidden" name="referenceSource" value="">
  <input id="flyoutIpAddress" type="hidden" name="flyoutIpAddress" value="">
  <input id="captchaConstant" type="hidden" name="captchaConstant" value="">
  <input id="refererUrl" type="hidden" name="refererUrl" value="">
  <div class="sc-view form-design-field sc-static-layout  sc-regular-size">
    <div class="individual">
      <div class="_100 field-style">
        <div class="component text-component title-block gotham-echo text-center pad-top-15 pad-bottom-15">
          <p class="contactus-title" fb-translation="true">Contact Us</p>
        </div>
      </div>
    </div>
  </div>
  <div id="formElement900" class="sc-view form-design-field sc-static-layout  sc-regular-size">
    <div class="field-wrapper">
    </div>
    <div class="individual field-wrapper">
      <div class="_100 field-style">
        <p class="field-p">
          <input id="field900" type="hidden" name="LeadSource" value="Request Info">
        </p>
      </div>
    </div>
  </div>
  <div id="formElement901" class="sc-view form-design-field sc-static-layout  sc-regular-size">
    <div class="field-wrapper">
    </div>
    <div class="individual field-wrapper">
      <div class="_100 field-style">
        <p class="field-p">
          <input id="field901" type="hidden" name="member_status" value="Responded">
        </p>
      </div>
    </div>
  </div>
  <div id="formElement902" class="sc-view form-design-field sc-static-layout  sc-regular-size">
    <div class="field-wrapper">
    </div>
    <div class="individual field-wrapper">
      <div class="_100 field-style">
        <p class="field-p">
          <input id="field902" type="hidden" name="LeadSourceDetail" value="WS-ContactUs-09DEC13-GLOBAL">
        </p>
      </div>
    </div>
  </div>
  <div id="formElement903" class="sc-view form-design-field sc-static-layout  sc-regular-size">
    <div class="field-wrapper">
    </div>
    <div class="individual field-wrapper">
      <div class="_100 field-style">
        <p class="field-p">
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IT SERVICE MANAGEMENT

Transform the impact, speed, and delivery of IT. Provide resilient services that
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DEVOPS

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GOVERNANCE, RISK, AND COMPLIANCE

Manage risk and resilience in real time. Embed risk-informed decisions into
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TELECOMMUNICATIONS SERVICE OPERATIONS MANAGEMENT

Proactively monitor the health of your networks and services to prevent
downtime. Streamline your response with machine learning and advanced analytics.

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OPERATIONAL TECHNOLOGY MANAGEMENT

Safeguard operational technology (OT) systems with digital workflows that
respond quickly to threats. Improve resilience and uptime with a single system
of action.

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EMPLOYEE WORKFLOWS

Create connected, engaging employee experiences. Motivate your workforce and
make it easy for employees to get what they need, when they need it.

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FEATURED SOLUTIONS

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 * Hybrid Solutions




HR SERVICE DELIVERY

Deliver the right experience to employees anywhere. Improve productivity by
streamlining the employee service experience with intelligent workflows.

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FEATURED CAPABILITIES

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WORKPLACE SERVICE DELIVERY

Deliver modern digital services for the distributed workplace. Automate
requests, reservations, and repairs to create the ultimate workplace service
experience.

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LEGAL SERVICE DELIVERY

Deliver legal services for your enterprise at the speed of the business.
Modernize legal operations to make faster decisions and increase productivity.

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PROCUREMENT SERVICE MANAGEMENT

Drive smarter spending with a streamlined buying experience. Deliver procurement
services that empower employees with self-service, align work teams, and boost
productivity.

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SAFE WORKPLACE SUITE

Make going back to the workplace work for everyone with a safe, employee-ready
environment.

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CUSTOMER WORKFLOWS

Go beyond traditional CRM and field service. Drive customer loyalty with
connected digital workflows that automate work across departments.

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CUSTOMER SERVICE MANAGEMENT

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offices together to proactively address issues and automate common requests.

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FIELD SERVICE MANAGEMENT

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field service with other teams and mobile tools to quickly respond to and
prevent issues.

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CONNECTED OPERATIONS

Connect IoT data with business context and digital workflows. Turn your data
into action to quickly get value from your IoT investments.

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FINANCIAL SERVICES OPERATIONS

Unite your front, middle, and back offices. Provide efficient, resilient
financial services operations for enhanced customer and employee experiences.

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TELECOMMUNICATIONS SERVICE MANAGEMENT

Connect your telecom operations—from the network to the customer—on a single
platform. Enable CSPs to enhance customer care and automate service assurance.

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ORDER MANAGEMENT FOR TELECOMMUNICATIONS

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customer success. Speed new products to market and quickly turn services into
revenue.

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HEALTHCARE AND LIFE SCIENCES SERVICE MANAGEMENT

Create consumer-grade healthcare experiences and stay focused on patients
through improvements to operational performance. Increase agility across the
organization.

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NOW PLATFORM

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SERVICENOW® PRIVACY STATEMENT

Effective as of August 14, 2019


TABLE OF CONTENTS

 * Purpose
 * About Us
 * Scope
 * How We Obtain Information
 * How We Use Information Collected
 * How We Share Information Collected
 * Legal Basis for Processing
 * International Transfer of Data
 * Security and Confidentiality
 * Retention
 * Your Privacy Rights
 * General

ServiceNow, Inc., including its subsidiaries and affiliates (collectively,
"ServiceNow," "we," or "us") respects the privacy of its customers, business
partners, event attendees, job applicants and Website (as defined below)
visitors.

The following Privacy Statement explains who we are and the different ways in
which we collect, use, and share personal information about you, and how you can
exercise your privacy rights. Please take the time to read this Privacy
Statement and the related statements in their entirety to ensure you are fully
informed. To access a specific policy, you may click on the relevant link below.
Note that we may provide additional information about our privacy practices that
are specific to one of our websites, events, products, or services.

If you have any questions or concerns about our use of your personal
information, please contact us using the contact details provided at the bottom
of this Privacy Statement.

PRIVACY STATEMENT. Our Privacy Statement covers our privacy practices with
respect to the collection, use, and disclosure of information obtained: (i)
through the ServiceNow websites that link to this Privacy Statement (our
"Website"); and (ii) events hosted by ServiceNow or our business partners and
sponsors where we collect information from attendees (“Events”).

COOKIES POLICY. Our Cookies Policy addresses how we use cookies and other
similar tracking technologies when you visit our websites or use our products,
services, and mobile applications.

SERVICES PRIVACY STATEMENT. Our Services Privacy Statement covers our privacy
practices in connection with the use of our hosted software applications and
related support services, as well as expert services, including professional
services, trainings and certifications that we provide to customers. This
Services Privacy Statement also describes our privacy practices with respect to
customer and partner contact information we process in connection with the
purchase and use of our products and services or services or technology provided
by our partners to our customers.

APPLICANT PRIVACY STATEMENT. Our Applicant Privacy Statement covers our privacy
practices in connection with an individual’s application for employment at
ServiceNow.

 




PURPOSE

ServiceNow, Inc., including its subsidiaries and affiliates (collectively,
"ServiceNow," "we," or "us") respects the privacy of its Website (as defined
below) and Events (as defined below) registrants and attendees.

This Privacy Statement (the "Privacy Statement") describes who we are, the
information that we collect about you, how we obtain your personal information,
and how we may use or disclose that information in connection with the Website
and Events. This Privacy Statement also describes the measures we take to
protect the security of your personal information and how you can contact us
about our privacy practices, including to exercise your privacy rights.




ABOUT US

ServiceNow makes work, work better for people. Our cloud‑based platform and
products streamline and simplify how work gets done. Our solutions, and the
custom solutions built by our customers and partners, help people do their best
work. We are headquartered in Santa Clara, California but have subsidiaries and
affiliates around the world.

For more information about ServiceNow, please see the About Us section of our
Website.




SCOPE

This Privacy Statement only covers our privacy practices with respect to the
collection, use, and disclosure of information obtained: (i) through the
ServiceNow websites that link to this Privacy Statement ("Website"); and (ii)
event registration or attendance information for events hosted by us or our
business partners where we collect information from registrants and attendees
(“Events”).




HOW WE OBTAIN INFORMATION

As further described below, we collect several types of information from and
about you that broadly falls into the following categories:

1. Information you voluntarily provide to us:

 * When filling out forms on our Website (including without limitation, name,
   mailing address, email address, and telephone number).
 * When you post material to our Website, participate in bulletin boards, chat
   rooms, blogs, comment threads, forums, or other interactive features of our
   Website, register, or request further information or services from us. 
 * When you register to use a demo or developer instance of our cloud service.
 * When you enter a contest or promotion we sponsor.
 * When you report a problem with our Website.
 * When you contact us.
 * When you complete our surveys.
 * When you register for or attend an Event.
 * Other information you may submit to us related to your use of our Website or
   attendance to an Event, including without limitation, billing information.

2. Information from third parties.

From time to time, we may collect and use information we receive about you from
third parties in connection with your use of the Website or attendance to an
Event. For instance, we may receive information about you from our business
partners related to your registration information for Events. We also use third
parties for reporting and analytics to measure the effectiveness of our Website
and marketing efforts, and to identify areas for improvement.

We may combine information we collect from third parties with information you
provide us to update, expand or provide you with tailored information regarding
our products, services and Events.

3. Information we collect as you navigate through the Website.

As you navigate through the Website, we may also automatically collect details
about your visits Website, including your IP address, usage patterns, traffic
data, location data, logs and other communication data and the resources that
you access, as well as information about your computer and internet connection,
including your operating system and browser type.

We also collect some of this information using cookies and similar tracking
technologies. For detailed information, please see our Cookies Policy.




HOW WE USE INFORMATION COLLECTED

We may use information that we collect about you for the following purposes:

 * To operate, maintain and improve Website.
 * To register you for Events you sign up for with us and populate profiles for
   you in our records.  
 * To provide you with information, products or services that you request from
   us.
 * To carry out our obligations and enforce our rights arising from any
   contracts entered into between you and us, including without limitation, our
   Website Terms of Use.
 * To notify you about changes to our Website or obtain any required consent.
 * To allow you to participate in interactive features of our Website, when you
   choose to do so.
 * For industry analysis, benchmarking, analytics, marketing, and other business
   purposes. 
 * To track your browsing behavior, such as the pages you visited over time, for
   analytics and advertising purposes.
 * To communicate with you about Events.
 * To contact you for marketing purposes, in accordance with your marketing
   preferences (for example, we may use your information to contact you to
   further discuss your interests in our services and products or other Events).

By registering for Now Community, Now Learning, Now Creator, or other future
sites within the ServiceNow ecosystem, ServiceNow will create a Now Profile on
your behalf that will allow you to access any of the other listed sites using
the same username and password for all sites. The personal information that may
be collected during registration and/or use of any one of these sites that you
choose to make public, may be visible to other users of the sites. In addition,
your personal information may be used by the other sites for the purposes of
enhancing your experience and improving the quality of our services.

If you ask us to contact you about goods and services, we may use your personal
information or permit selected third parties to use your personal information to
contact you about such goods and services. You can withdraw consent at a later
time by clicking on the “unsubscribe” link located in the emails we send you.
For more information, see the section on “Your Privacy Rights” below. 

Additional information about our privacy practices with respect to our
collection and use of information from Events may be found in additional privacy
statements on the registration sites for Events hosted by us.




HOW WE SHARE INFORMATION COLLECTED

We may disclose personal information that you provide to us to the following
categories of recipients:

 * To our subsidiaries and affiliates (including those located outside the
   European Economic Area and Switzerland) who will use it only for the purposes
   described in this Privacy Statement.
 * To our contractors, business partners and service providers we use to support
   our business or who provide services on our behalf. For clarity, ServiceNow
   does not share Event attendee data with business partners or sponsors unless
   you opt in to such sharing via an Event registration form or you attend an
   Event hosted by ServiceNow and allow our business partners or sponsors to
   scan your attendee badge. If you do not wish for your information to be
   shared with our business partners or sponsors, you may choose not to opt in
   via the event registration forms and elect not to have your badge scanned by
   a partner at an Event. If you choose to share your information with business
   partners or sponsors, your information will be subject to the respective
   business partner or sponsor’s privacy statement.
 * To a potential buyer (and its agents and advisors) in connection with any
   proposed merger, acquisition, or any form of sale or transfer of some or all
   of our assets (including in the event of a reorganization, dissolution or
   liquidation), in which case personal information held by us about you will be
   among the assets transferred to the buyer or acquirer.
 * To any competent law enforcement body, regulatory, government agency, court
   or other third party to: (i) comply with any court order, a request from any
   competent law enforcement agency, or any other legal obligation; (ii) enforce
   or apply our Website Terms of Use or terms of any other agreement; (iii) and
   protect the rights, property, or safety of ServiceNow or others.
 * To any other person with your consent to the disclosure.

We do not sell, rent or trade information collected through the Website with
third parties for their promotional purposes. 




LEGAL BASIS FOR PROCESSING

If you are from the European Economic Area, our legal basis for collecting and
using the personal information described above will depend on the personal
information concerned and the specific context in which we collect it.

However, we will normally collect personal information from you only where we
have your consent to do so, where we need the personal information to perform a
contract with you, or where the processing is in our legitimate interests and
not overridden by your data protection interests or fundamental rights and
freedoms. In some cases, we may also have a legal obligation to collect personal
information from you.

If you have questions about or need further information concerning the legal
basis on which we collect and use your personal information, please contact us
using the contact details provided in the "Contact Information” section below.




INTERNATIONAL TRANSFER OF DATA

ServiceNow stores and processes any information collected in connection with the
Website or an Event in: (i) any country where we have facilities, (ii) any
country in which we engage service providers; or (iii) any country where Events
are held. A list of ServiceNow’s global offices is available here.

If you are a visitor from the European Economic Area ("EEA"), we will protect
your personal information when it is transferred outside of the EEA by:

 * Processing it in a territory which the European Commission has determined
   provides an adequate level of protection for personal information; or
 * Otherwise implementing appropriate safeguards to protect your personal
   information, including through the use of Standard Contractual Clauses or
   another lawful transfer mechanism approved by the European Commission.

If you require further information about our international transfers of personal
information, please contact us using the contract details in the “Contact
Information” section further below.




SECURITY AND CONFIDENTIALITY

ServiceNow maintains appropriate technical and organizational measures to
protect the personal information obtained through the Website and in connection
with Events from accidental or unlawful destruction, loss, alteration,
unauthorized disclosure and access. ServiceNow personnel and service providers
with access to personal information collected through our Websites or from Event
attendees are required to keep such information confidential and secure.




RETENTION

We will retain your personal information if we have a business need to do so or
for as long as is needed to fulfill the purposes outlined in this Privacy
Statement, unless a longer retention period is required by law (for example, to
comply with applicable legal, tax or accounting requirements).

When we have no ongoing legitimate business need to process your personal
information, we will either delete or anonymize it or, if this is not possible
(for example, because your personal information has been stored in backup
archives), then we will securely store your personal information and isolate it
from any further processing until deletion is possible.





YOUR PRIVACY RIGHTS

We provide you with certain choices regarding the information you provide to us.
In particular:

 * If you wish to access, correct, update, or request deletion of your personal
   information, you can send us an e‑mail at privacy@servicenow.com. Event
   registrants and attendees may update their user profiles for Events we host
   by logging into the applicable event website or registration page.
 * Certain jurisdictions, for example the European Economic Area, provide their
   residents specific privacy rights under applicable law. We will process your
   requests to exercise such rights, including if you object to processing of
   your personal information, ask us to restrict processing of your personal
   information or request portability of your personal information, in
   accordance with applicable data protection laws. You may send us an e‑mail at
   privacy@servicenow.com or using the contact details under the “Contact Us”
   heading below.
 * If you do not wish to receive our email marketing communication for
   promotional purposes, you may opt‑out by clicking on the “unsubscribe” or
   “opt‑out” link in the marketing e‑mails we send you. To opt‑out of other
   forms of marketing (such as telemarketing), please contact us using the
   contact details provided under the “Contact Information” section below.
 * In addition, if we process your personal information in reliance upon your
   consent, you can contact us at any time to withdraw your consent.
 * You have the right to complain to a data protection authority if you are
   unhappy about our collection and use of your personal information. For more
   information, please contact your local data protection authority. Contact
   details for data protection authorities in the European Economic Area,
   Switzerland, and certain non‑European countries (including the US and Canada)
   are available here.

We will respond to such requests in accordance with the requirements of
applicable data protection laws. Please note that in order to fulfil your
request, we may need you to provide certain information to verify your identity.




GENERAL

Do Not Track
While ServiceNow attempts to honor do not track (“DNT”) instructions we receive
from a Visitor’s browser, we cannot guarantee that ServiceNow will always
respond to such signals, in part, because of the lack of common industry
standard for DNT technology. We continue to monitor developments in DNT
technology and stay apprised of DNT industry standards as they evolve.

Third Party Websites and Applications
This Website may link to websites that are not owned or controlled by
ServiceNow. As such, this Privacy Statement does not apply to information
collected on any third‑party site or by any third‑party application that may
link to or be accessible from the Website. This Privacy Statement does not apply
to information collected by customers, our business partners, and other third
parties or third‑party applications or services, even if this information is
collected using our Website or at Events.

Public Forums and Blogs
Please note that any information you post or disclose in public forums will
become public information, and may be available to users and the general public.
We urge you to be very careful when deciding to disclose your personal
information, or any other information in our public forums. Proper access and
use of information provided on the Website, including contributions to our
public forums, is governed by our Website Terms of Use and known or suspected
violations should be reported to our Privacy team via e‑mail
at privacy@servicenow.com.

Children
We do not knowingly collect personal information from anyone under the age of
16. If you are under 16, please do not attempt to fill out our forms or send any
personal information about yourself to us. If we learn that we have collected
Personal Information from a child under age 16, we will delete that information
promptly.

Changes to Our Privacy Statement
ServiceNow reserves the right to update or change this Privacy Statement from
time to time. If we make material changes to this Privacy Statement, we will
notify you through an appropriate online notice or other means (which may
include, if we have your contact details, notification by e‑mail) and obtain
your consent if and where required by applicable law. We ask that you review the
Privacy Statement periodically to stay informed about any updates or changes
that we may have made.

You can see when this Privacy Statement was last updated by checking the
“effective as of” date displayed at the top of this Privacy Statement.

Contact Information
To ask questions or comment about this Privacy Statement and our privacy
practices or if you need to update, change or remove your information or
exercise any other rights, contact us at: privacy@servicenow.com.

Or

ServiceNow, Inc.
Attn: Privacy
2225 Lawson Lane
Santa Clara, CA 95054

All other feedback, comments, requests for technical support, and other
communications relating to the Website should be directed
to: marketing@servicenow.com.

This website is operated by ServiceNow, Inc. (the data controller), which is a
Delaware corporation located at 2225 Lawson Lane, Santa Clara, CA 95054.
ServiceNow, Inc.'s data protection representative in the European Economic Area
is:

ServiceNow Nederland B.V.
Attn: Legal Department
Hoekenrode 3
1102 BR Amsterdam
The Netherlands

E‑mail: legalnotices@servicenow.com.


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