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IMPORTANT TRAVEL INFORMATION

Requirements for Domestic and Regional Travel during Covid19 More Details


IMPORTANT TRAVEL INFORMATION

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 * DEPARTING SOUTH AFRICA
   
   Travelling domestically within South Africa does not require a PCR.
   Travellers departing South Africa to a regional destination are required to
   confirm the regulations with the relevant authorities prior to departure.
   
   Read More


 * INBOUND TRAVELERS TO SOUTH AFRICA
   
   Travellers including South Africans, must hold a negative PCR test
   certificate taken within 72 hours of their departure time in the event they
   do not have a vaccination certificate. The PCR test certificate is valid for
   the duration of the traveller’s inbound journey and takes into consideration
   long stopovers at transit points and is for a single entry only. (Every time
   a traveller departs for South Africa, a new test is required prior to
   departure.) Foreign travelers are required to have Covid-19 insurance for
   travel to South Africa, to cover any quarantine costs if applicable.
   
   Read More


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Important ItemsCovid-19 MemoE-JETS Air Management System & Cabin Air
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IMPORTANT COVID-19 TRAVEL INFORMATION


 * LATEST COVID-19 TRAVEL UPDATES
   
   Travel info and flight schedule changes.
   
   Read More


 * COVID-19 MEMO
   
   Airlink has extended and updated its Covid-19 Policy to assist our valued
   clients in navigating this difficult time.
   
   Read More


 * FLYING SAFELY - 5 IMPORTANT ITEMS
   
   Feel safe when you fly Airlink during the current Covid-19 travel
   restrictions, it’s easier than you think.
   
   Read More


 * TRAVEL DOCTOR NETWORK
   
   Travel Doctor Network is a resource and information network providing
   accurate and up-to-date travel health information for travellers.
   
   Read More


 * ROUTE MAP
   
   View regulations by destination on the route map.
   
   Read More


E-JET MANAGEMENT SYSTEM & CABIN AIR QUALITY

Our aircraft are equipped with High Efficiency Particulate Air filters, like
those used in hospital operating theatres, which are effective at blocking
99.97% of particulates, including Coronavirus molecules.

Read More


EMBRAER ERJ REGIONAL JETS CABIN QUALITY

Cabin air quality and Covid-19 outbreak.

Read More



HEALTH & SAFETY PROTOCOLS



Urgent Reminder: Please be reminded that passengers are required to wear a face
mask at all times. Face shields are only acceptable if a mask is worn underneath
the face shield.

Safety and well-being – yours and ours – remain our primary concern. We have
introduced additional hygiene protocols in accordance with the Covid-19
guidance.
Whilst we take care of keeping our aircraft clean and safe, you can help us keep
them that way with good personal hygiene and social distancing practices
throughout your journey, from the moment you leave home, to when you disembark
at your destination.



SOCIAL DISTANCING AT THE AIRPORT

South African airports have introduced additional temporary health and social
distancing measures. Some of them may seem drastic, but they are in all our best
interest. Just as we have become used to more stringent security measures, we
will have to make these parts of our air travel routine.

 * Meeters and greeters are allowed in the terminal buildings.
 * You must always wear a face covering or mask in the terminal building. You
   won’t be allowed to enter.
 * Bring your own masks – and make sure your children and anyone accompanying
   you have theirs. The airports won’t be supplying them.
 * Hand sanitiser dispensers have been installed throughout the terminal
   buildings for your convenience.
 * Please follow the instructions of the airport personnel managing queues at
   check-in, security and the boarding gates if they ask you to maintain
   distancing.
 * To help you maintain social distancing, markers have been placed in the
   common use and queuing areas throughout the airports



AIRPORT ACCESS, DROP-OFF, PICK-UP AND PARKING

If you are travelling from or to O.R. Tambo International Airport

 * The upper roadway has been re-opened for drop-off’s only.
 * Level 3 is for drop off and normal passenger parking.
 * Level 2 to 4 are for the pick-up of passengers with 30 minutes free.
 * If you plan to leave your car at the airport, follow the signs directing you
   to the car park.


At all airports in South Africa

 * Only a limited number of airport terminal entry and exit points will be
   available. This is to ensure that everyone is screened properly and
   consistently.



THERMAL SCREENING

Public health authorities* require that we all have our temperatures checked
several times during our journeys. For this purpose, dedicated personnel at the
airports have been equipped with infra-red digital thermometers. These devices
are calibrated and do not rely on physical touch.

You will be temperature screened as you enter and exit the airport and possibly
again before reaching the check-in counter. For your safety and theirs, our
check-in agents will be wearing face shields/ cloth masks and sit behind
transparent protective screens. They will ask you some questions about your
recent and current health.

 * Your temperature might be measured again at the boarding gate and once more
   on arrival at your destination.
 * If, at any screening point, your temperature is higher than 37.5°C, you will
   not be allowed to board your flight.


*CAPSCA (Collaborative Arrangement for the Prevention and Management of Public
Health Events in Civil Aviation)

The process to access the terminal building and check in will take much longer
than before. Passengers should plan to arrive at the airport earlier in to be at
the designated check in counter (domestic travel) 2 hours prior to departure. We
recommend passengers check-in online or use the self-service kiosks and the
designated Airlink baggage drop counter.



BOARDING PROCEDURES

Because it is crucial that we maintain social distancing and minimize the
opportunities for physical contact, boarding will be done differently to how it
was done before.



 * Boarding will be organised sequentially. The same process will be used for
   all flights, whether it requires walking across the tarmac, using a
   jet-bridge or getting on a bus, to reach the aircraft.
 * Passengers will be required to scan their own boarding pass at security check
   points and at the boarding gate, present identification and will be requested
   to remove their face mask to verify their identification.
 * Always remember to wear your mask while the flight is boarding, even after
   you are seated. If you don’t, we are required to offload you.
 * You will be required to wear your mask throughout the flight.
 * You are welcome to bring your own hand sanitisers, please don’t wipe any of
   the seat, tray-tables or surrounding aircraft surfaces with your hand
   sanitizer as they may cause damage.
 * Cabin crew will have hand sanitizer wipes available should you wish to wipe
   your seating area.
 * Liquid and gel security restrictions still apply, so please limit your
   containers of 70% alcohol- based hand sanitisers to 100ml. Security officials
   will confiscate any bottles that exceed the limitations.



HYGIENE ON BUSSES

Some flights may require passengers to board busses which transfer them from the
boarding gate to the aircraft, or from the aircraft to the arrival’s terminal.
For your peace of mind, the Health regulations require that busses are cleaned
and disinfected after every trip.

 * This includes all surfaces and touch points you are likely to touch, such as
   doors, hand-grabs, Hand-rails and seats.
 * Say “goodbye” to crammed busses - they are not allowed to carry more than 70%
   of their capacity



ONBOARD OUR PLANES

Please wear your face mask while you are onboard. It’s to protect you and
everyone else. The cabin air in our aircraft is renewed every three minutes and
kept clean by passing it through High Efficiency Particle Air (HEPA) filters,
similar to those used in hospital operating theatres. They are proven to block
99,97% of all microscopic particles, including Coronavirus molecules. In
addition, our aircraft are cleaned and sanitised to the highest aviation health
and safety standards.

 * This includes all touchpoints such as seats, safety-belts, head-rests,
   seat-pockets, overhead baggage bins, the air-vent/reading light/call button
   consols, tray-tables, windows and shutters.
 * We also replace the headrest covers on every seat prior to the flight.
 * Unfortunately, we have had to remove the inflight magazines from the seat
   pocket.
 * If you require any assistance, reassurance or you are not feeling well,
   please speak to one of our flight attendants.


From your side – it’s simple:

 * Wear your facemask while you are in the airport and onboard our planes.
 * Frequently wash your hands with water and soap or use a suitable sanitiser.
 * Avoid touching your mouth, nose, eyes and other people.
 * Don’t forget to carry your travel permit.



REQUIREMENTS FOR TRAVEL - DOMESTIC TRAVEL

Requirements for travel within South Africa (Domestic).

 * Original South African ID, driver’s license or passport
 * Certified copies of the South African Identity Document and Driver's licences
   may be accepted for Domestic travel. A certified copy is only valid for three
   (3) months from date of issue.
 * Children under 16 (original or certified copy of birth certificate)
 * No Covid-19 PCR test is required for domestic travel.






REQUIREMENTS FOR TRAVEL - REGIONAL TRAVEL

Visit the IATA website to view the latest country by country travel
requirements.

Visit Website


GLOBAL TRAVEL RESTRICTIONS

SITATA tool can be used to understand your risk and keep track of global travel
restrictions.

Visit Website


TRAVELLER HEALTH QUESTIONNAIRE - REGIONAL CUSTOMERS

We are asked to make sure our regional customers complete the relevant Traveller
Health Questionnaire. Be sure to bring the completed form with you as you will
be asked to present it by Port Health before you enter the terminal building.

Download


SACAA COMPLIANCE FOR AIR TRANSPORTATION IN SOUTH AFRICA

The South African Civil Aviation Authority (SACAA) is mandated to monitor and
ensure compliance by Airlines, Airports and Passengers with the applicable
industry regulations, directions and guidelines issued by the Minister of
Transport in order to prevent and control the spread of COVID-19 throughout the
air transportation value chain.

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