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support.microsoft.com Open in urlscan Pro
2.18.233.31  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: http://go.microsoft.com/fwlink/?LinkID=263818
Effective URL: https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44...
Submission: On January 08 via api from US
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 10 IPs in 4 countries across 7 domains to perform 39 HTTP transactions. The main IP is 2.18.233.31, located in Ascension Island and belongs to AKAMAI-AS, US. The main domain is support.microsoft.com.
TLS certificate: Issued by Microsoft RSA TLS CA 01 on August 18th 2020. Valid for: a year.
This is the only time support.microsoft.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
2 19 2.18.233.31 16625 (AKAMAI-AS)
4 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
1 2.16.186.41 20940 (AKAMAI-ASN1)
1 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
1 2606:4700::68... 13335 (CLOUDFLAR...)
1 2620:1ec:bdf::13 8068 (MICROSOFT...)
3 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
1 1 104.111.237.251 16625 (AKAMAI-AS)
3 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
7 40.77.226.250 8075 (MICROSOFT...)
39 10
1    2a02:26f0:6c00:29c::2c1a (Ascension Island)

ASN20940 (AKAMAI-ASN1, NL)
go.microsoft.com
19    2.18.233.31 (Ascension Island)

ASN16625 (AKAMAI-AS, US)
PTR: a2-18-233-31.deploy.static.akamaitechnologies.com
support.microsoft.com
4    2a02:26f0:6c00:28b::356e (Ascension Island)

ASN20940 (AKAMAI-ASN1, NL)
www.microsoft.com
1    2.16.186.41 (Ascension Island)

ASN20940 (AKAMAI-ASN1, NL)
PTR: a2-16-186-41.deploy.static.akamaitechnologies.com
statics-marketingsites-neu-ms-com.akamaized.net
1    2a02:26f0:6c00::210:ba22 (Ascension Island)

ASN20940 (AKAMAI-ASN1, NL)
img-prod-cms-rt-microsoft-com.akamaized.net
1    2606:4700::6810:135e (United States)

ASN13335 (CLOUDFLARENET, US)
cdnjs.cloudflare.com
1    2620:1ec:bdf::13 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
wcpstatic.microsoft.com
3    2a02:26f0:6c00:281::37 (Ascension Island)

ASN20940 (AKAMAI-ASN1, NL)
mem.gfx.ms
1    104.111.237.251 (Netherlands)

ASN16625 (AKAMAI-AS, US)
PTR: a104-111-237-251.deploy.static.akamaitechnologies.com
videoplayercdn.osi.office.net
3    2a02:26f0:6c00:28c::356e (Ascension Island)

ASN20940 (AKAMAI-ASN1, NL)
c.s-microsoft.com
7    40.77.226.250 (Dublin, Ireland)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
web.vortex.data.microsoft.com
Domain Requested by
19 support.microsoft.com 2 redirects support.microsoft.com
7 web.vortex.data.microsoft.com support.microsoft.com
4 www.microsoft.com support.microsoft.com
www.microsoft.com
3 c.s-microsoft.com www.microsoft.com
3 mem.gfx.ms support.microsoft.com
mem.gfx.ms
1 videoplayercdn.osi.office.net 1 redirects
1 wcpstatic.microsoft.com support.microsoft.com
1 cdnjs.cloudflare.com support.microsoft.com
1 img-prod-cms-rt-microsoft-com.akamaized.net support.microsoft.com
1 statics-marketingsites-neu-ms-com.akamaized.net support.microsoft.com
1 go.microsoft.com 1 redirects
0 az725175.vo.msecnd.net Failed support.microsoft.com
39 12
Subject Issuer Validity Valid
support.microsoft.com
Microsoft RSA TLS CA 01		 2020-08-18 -
2021-08-18		 a year crt.sh
www.microsoft.com
Microsoft RSA TLS CA 01		 2020-08-28 -
2021-08-28		 a year crt.sh
a248.e.akamai.net
DigiCert Secure Site ECC CA-1		 2020-07-15 -
2021-09-13		 a year crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3		 2020-10-21 -
2021-10-20		 a year crt.sh
wcpstatic.microsoft.com
DigiCert SHA2 Secure Server CA		 2020-09-15 -
2021-09-15		 a year crt.sh
mem.gfx.ms
Microsoft RSA TLS CA 02		 2020-11-11 -
2021-11-11		 a year crt.sh
*.vortex.data.microsoft.com
Microsoft RSA TLS CA 02		 2020-10-05 -
2021-10-05		 a year crt.sh

This page contains 1 frames:

Primary Page: https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245
Frame ID: 84F7372FF01B4FBEB93DA60DD4CD1158
Requests: 40 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page URL History Show full URLs

  1. http://go.microsoft.com/fwlink/?LinkID=263818 HTTP 307
    https://go.microsoft.com/fwlink/?LinkID=263818 HTTP 302
    https://support.microsoft.com/help/10494/microsoft-account-get-back-compromised-account HTTP 301
    https://support.microsoft.com/en-us/account-billing/24ca907d-bcdf-a44b-4656-47f0cd89c245 HTTP 301
    https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-accou... Page URL

Page Statistics

39
Requests

97 %
HTTPS

64 %
IPv6

7
Domains

12
Subdomains

10
IPs

4
Countries

632 kB
Transfer

2025 kB
Size

8
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://go.microsoft.com/fwlink/?LinkID=263818 HTTP 307
    https://go.microsoft.com/fwlink/?LinkID=263818 HTTP 302
    https://support.microsoft.com/help/10494/microsoft-account-get-back-compromised-account HTTP 301
    https://support.microsoft.com/en-us/account-billing/24ca907d-bcdf-a44b-4656-47f0cd89c245 HTTP 301
    https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245 Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 20
  • https://videoplayercdn.osi.office.net/s/js/vxp.js HTTP 302
  • https://www.microsoft.com/videoplayer/js/vxpiframe.js

39 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request Cookie set how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245
support.microsoft.com/en-us/account-billing/
Redirect Chain
  • http://go.microsoft.com/fwlink/?LinkID=263818
  • https://go.microsoft.com/fwlink/?LinkID=263818
  • https://support.microsoft.com/help/10494/microsoft-account-get-back-compromised-account
  • https://support.microsoft.com/en-us/account-billing/24ca907d-bcdf-a44b-4656-47f0cd89c245
  • https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245
95 KB
18 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a2-18-233-31.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
8117244b39a5b55340af250a8b177f26250e094057d0b7b4260794324d614e54
Security Headers
Name Value
Strict-Transport-Security max-age=86400 ; includeSubDomains

Request headers

Host
support.microsoft.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site
none
Sec-Fetch-Mode
navigate
Sec-Fetch-User
?1
Sec-Fetch-Dest
document
Accept-Encoding
gzip, deflate, br
Accept-Language
en-US
Cookie
SMCsiteLang=en-US; SMCsiteDir=ltr; smc_expid=smc-survey-feat-1|smc-survey-elg-1|vafx-entry-point-2|com-getsupport-1|ce-aatest-0|smc-clicktale|sps-premier-msaas-1|vafx-snt-1|sps-ppx-office-1|sps-ppx-nonoffice-1|sps-bcsurvey-1|sps-oasproducts-1|sps-surface-power-1|sps-devices-s2sauth-1|tasmigrationmseg|sps-sc-1|vafx-enginev2-1|sps-details-1|amc-suspend-1|sps-devices-psd2-1|sps-bc-psd2|sps-xbox-power-1|sps-awa-fix-1|amc-spampredict-1|vafx-proxybot-1|sps-css-vnext-1|cogs-launchdeeplink-2|multitenanttasmigration_103cf|vafx-mts-french-azure-1|vafx-mts-german-1|vafx-mts-hungarian-1|vafx-mts-czech-1|vafx-mts-turkish-1|vafx-mts-korean-1|vafx-mts-polish-1|vafx-mts-dutch-1|vafx-mts-italian-1|vafx-mts-russian-1|vafx-mts-danish-1|vafx-mts-norwegian-1|vafx-mts-arabic-1|vafx-mts-swedish-1|vafx-mts-portuguese-1|sps-singlestackuhf-1|amc-prrimp-1|promo-win8-to-win10-upgrade-banner-0|vafx-darkmode-1|amc-prrimp2-1|vac-utonnx-slate3|promo-chrome-edgeupgrade-0|promo-mac-edgeupgrade-0|promo-ie-edgeupgrade-0; smc_expt=2021-01-08T13:47:33.1846202Z; EXPID=6fd4bdd1-43ed-4a8a-bdb2-fffc8c0f3ea3
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Content-Type
text/html; charset=utf-8
Request-Context
appId=
x-correlationid
0HM5IJ5A68IH1:0000000C
x-region
West Europe
x-operationid
6a685fb298d4654385045a04740e1c6e
Vary
Accept-Encoding
Content-Encoding
gzip
Expires
Fri, 08 Jan 2021 13:47:33 GMT
Cache-Control
max-age=0, no-cache, no-store
Pragma
no-cache
Date
Fri, 08 Jan 2021 13:47:33 GMT
Content-Length
18304
Connection
keep-alive
Set-Cookie
EXPID=6fd4bdd1-43ed-4a8a-bdb2-fffc8c0f3ea3; max-age=31536000; path=/
Strict-Transport-Security
max-age=86400 ; includeSubDomains

Redirect headers

Content-Length
0
Location
/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245
Request-Context
appId=
x-correlationid
0HM5IJ5A68IH1:0000000B
x-region
West Europe
x-operationid
2754d4ef4ed2d8448808aa2cd783dcf5
Expires
Fri, 08 Jan 2021 13:47:33 GMT
Cache-Control
max-age=0, no-cache, no-store
Pragma
no-cache
Date
Fri, 08 Jan 2021 13:47:33 GMT
Connection
keep-alive
Set-Cookie
EXPID=6fd4bdd1-43ed-4a8a-bdb2-fffc8c0f3ea3; max-age=31536000; path=/
Strict-Transport-Security
max-age=86400 ; includeSubDomains
leftNavCss
support.microsoft.com/SocContent/ 		2 KB
2 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://support.microsoft.com/SocContent/leftNavCss
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a2-18-233-31.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
5594c4288001966becbdf9b00481245ad2b96093c1084fc5646e3b442c6db2d0
Security Headers
Name Value
Strict-Transport-Security max-age=86400 ; includeSubDomains
X-Content-Type-Options nosniff

Request headers

Referer
https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Fri, 08 Jan 2021 13:47:33 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
X-OfficeVersion
16.0.13707.37650
X-OfficeFE
OdcSupFrontEnd_IN_3
P3P
CP="CAO DSP COR ADMa DEV CONi TELi CUR PSA PSD TAI IVDi OUR SAMi BUS DEM NAV STA UNI COM INT PHY ONL FIN PUR"
Connection
keep-alive
Content-Length
755
Cache-Control
max-age=0, no-cache, no-store
Pragma
no-cache
Last-Modified
Fri, 08 Jan 2021 13:47:33 GMT
X-OfficeCluster
weu-zzz.odcsup.osi.office.net
X-UserSessionId
9331fa05-6853-4153-9363-e32f2e39a884
Vary
User-Agent,Accept-Encoding
Strict-Transport-Security
max-age=86400 ; includeSubDomains
Content-Type
text/css; charset=utf-8
X-CorrelationId
9331fa05-6853-4153-9363-e32f2e39a884
Expires
Fri, 08 Jan 2021 13:47:33 GMT
css
support.microsoft.com/SocContent/ 		140 KB
25 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://support.microsoft.com/SocContent/css
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a2-18-233-31.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
6d1c46701fab8d1cb96c11955aef7645ec49b599cd90b304e6b9b5ac8dd86e04
Security Headers
Name Value
Strict-Transport-Security max-age=86400 ; includeSubDomains
X-Content-Type-Options nosniff

Request headers

Referer
https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

X-CorrelationId
dfda7fe9-abb2-4b98-a4ef-4cb536f338a3
X-EdgeConnect-Origin-MEX-Latency
17
Date
Fri, 08 Jan 2021 13:47:33 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
X-EdgeConnect-MidMile-RTT
0
X-OfficeVersion
16.0.13707.37650
X-OfficeFE
OdcSupFrontEnd_IN_11
P3P
CP="CAO DSP COR ADMa DEV CONi TELi CUR PSA PSD TAI IVDi OUR SAMi BUS DEM NAV STA UNI COM INT PHY ONL FIN PUR"
Connection
keep-alive
Content-Length
24371
Last-Modified
Fri, 08 Jan 2021 13:47:33 GMT
X-OfficeCluster
weu-zzz.odcsup.osi.office.net
X-UserSessionId
dfda7fe9-abb2-4b98-a4ef-4cb536f338a3
Vary
Accept-Encoding
Strict-Transport-Security
max-age=86400 ; includeSubDomains
Content-Type
text/css; charset=utf-8
Cache-Control
public, max-age=1749
Expires
Fri, 08 Jan 2021 14:16:42 GMT
articleCss
support.microsoft.com/SocContent/ 		112 KB
16 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://support.microsoft.com/SocContent/articleCss
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a2-18-233-31.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
315accc58f5af9c6901f21cd052c4b6337afc8c102ebe3e76b764a84fdbeedb1
Security Headers
Name Value
Strict-Transport-Security max-age=86400 ; includeSubDomains
X-Content-Type-Options nosniff

Request headers

Referer
https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Fri, 08 Jan 2021 13:47:33 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
X-OfficeVersion
16.0.13707.37650
X-OfficeFE
OdcSupFrontEnd_IN_16
P3P
CP="CAO DSP COR ADMa DEV CONi TELi CUR PSA PSD TAI IVDi OUR SAMi BUS DEM NAV STA UNI COM INT PHY ONL FIN PUR"
Connection
keep-alive
Content-Length
15176
Cache-Control
max-age=0, no-cache, no-store
Pragma
no-cache
Last-Modified
Fri, 08 Jan 2021 13:47:33 GMT
X-OfficeCluster
weu-zzz.odcsup.osi.office.net
X-UserSessionId
b32d02c7-32e9-4b8d-98ab-b78b70e37e24
Vary
User-Agent,Accept-Encoding
Strict-Transport-Security
max-age=86400 ; includeSubDomains
Content-Type
text/css; charset=utf-8
X-CorrelationId
b32d02c7-32e9-4b8d-98ab-b78b70e37e24
Expires
Fri, 08 Jan 2021 13:47:33 GMT
stickyFeedbackCss
support.microsoft.com/SocContent/ 		4 KB
2 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://support.microsoft.com/SocContent/stickyFeedbackCss
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a2-18-233-31.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
003a2e6cfa2e0395da18428a734708142a68380630bb171321dbaad6ec2a77c0
Security Headers
Name Value
Strict-Transport-Security max-age=86400 ; includeSubDomains
X-Content-Type-Options nosniff

Request headers

Referer
https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Fri, 08 Jan 2021 13:47:33 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
X-OfficeVersion
16.0.13707.37650
X-OfficeFE
OdcSupFrontEnd_IN_3
P3P
CP="CAO DSP COR ADMa DEV CONi TELi CUR PSA PSD TAI IVDi OUR SAMi BUS DEM NAV STA UNI COM INT PHY ONL FIN PUR"
Connection
keep-alive
Content-Length
1238
Cache-Control
max-age=0, no-cache, no-store
Pragma
no-cache
Last-Modified
Fri, 08 Jan 2021 13:47:33 GMT
X-OfficeCluster
weu-zzz.odcsup.osi.office.net
X-UserSessionId
4c936bcd-6d6f-4d72-a287-8e17fd33b942
Vary
User-Agent,Accept-Encoding
Strict-Transport-Security
max-age=86400 ; includeSubDomains
Content-Type
text/css; charset=utf-8
X-CorrelationId
4c936bcd-6d6f-4d72-a287-8e17fd33b942
Expires
Fri, 08 Jan 2021 13:47:33 GMT
floodgate
support.microsoft.com/SocContent/ 		14 KB
3 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://support.microsoft.com/SocContent/floodgate
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a2-18-233-31.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
08cf23efd5690dca494b8d97bef56e71649050e630650726b1ea9e15ba1a92ff
Security Headers
Name Value
Strict-Transport-Security max-age=86400 ; includeSubDomains
X-Content-Type-Options nosniff

Request headers

Referer
https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Fri, 08 Jan 2021 13:47:33 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
X-OfficeVersion
16.0.13707.37650
X-OfficeFE
OdcSupFrontEnd_IN_22
P3P
CP="CAO DSP COR ADMa DEV CONi TELi CUR PSA PSD TAI IVDi OUR SAMi BUS DEM NAV STA UNI COM INT PHY ONL FIN PUR"
Connection
keep-alive
Content-Length
2540
Cache-Control
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https://mem.gfx.ms/meversion?partner=SMCConvergence&market=en-us&uhf=1
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URL: https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245
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Fri, 08 Jan 2021 21:10:58 GMT
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https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Cll.Javascript.EventTooLong%27&time=%272021-01-08T13%3A47%3A34.362Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.office.com%27&*eventName=%27Ms.Webi.ContentUpdate%27&*payloadLength=27049&*pageName=%27how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245%27&*uri=%27https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Faccount-billing%2Fhow-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245%27&*market=%27en-US%27&*impressionGuid=%27fa032c48-fe1c-450c-a952-204fb285a84e%27&*serverImpressionGuid=%2700-6a685fb298d4654385045a04740e1c6e-74d5a3b76879c849-00%27&ext-app-env=%27Production%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.3.4%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-msfpc=%27GUID%3D8dbb9eb8a1a04914898582b9fe2ae4c3%26HASH%3D8dbb%26LV%3D202101%26V%3D4%26LU%3D1610113654233%27&ext-javascript-userConsent=false&$mscomCookies=false
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/lib/jsll/dist/jsll.min.js?v=GW0-caOW919SuUv2F-X0R0uFyi81jzLMgdNSFzH94gw
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
c9a4dd7b50eeb82a90457cb58ab085c427494828b3c8c8b5649c6c51b3c65175
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Pragma
no-cache
Date
Fri, 08 Jan 2021 13:47:33 GMT
X-Content-Type-Options
nosniff
P3P
CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control
no-cache, no-store
MS-CV
i3cEHBqS3EqLJhX6WikS4w.0
Content-Type
application/javascript
Content-Length
45
Expires
0
v1
web.vortex.data.microsoft.com/collect/ 		57 B
668 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=false&ext-javascript-msfpc=%27GUID%3D8dbb9eb8a1a04914898582b9fe2ae4c3%26HASH%3D8dbb%26LV%3D202101%26V%3D4%26LU%3D1610113654233%27
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/lib/jsll/dist/jsll.min.js?v=GW0-caOW919SuUv2F-X0R0uFyi81jzLMgdNSFzH94gw
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
8d316e9191d40a4b9cc775c0adce0a999873c1935781d1312a5b12ee717c53d4
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

Pragma
no-cache
Date
Fri, 08 Jan 2021 13:47:33 GMT
X-Content-Type-Options
nosniff
P3P
CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Access-Control-Allow-Origin
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Cache-Control
no-cache, no-store
Access-Control-Allow-Credentials
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MS-CV
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Content-Type
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Access-Control-Allow-Headers
Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Content-Length
57
Expires
0
v1
web.vortex.data.microsoft.com/collect/ 		57 B
668 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=false&ext-javascript-msfpc=%27GUID%3D8dbb9eb8a1a04914898582b9fe2ae4c3%26HASH%3D8dbb%26LV%3D202101%26V%3D4%26LU%3D1610113654233%27
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/lib/jsll/dist/jsll.min.js?v=GW0-caOW919SuUv2F-X0R0uFyi81jzLMgdNSFzH94gw
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
be58567b3d70766522104d996519dad77942a4bcb40e53b9ad1ac16016941691
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

Pragma
no-cache
Date
Fri, 08 Jan 2021 13:47:33 GMT
X-Content-Type-Options
nosniff
P3P
CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Access-Control-Allow-Origin
https://support.microsoft.com
Cache-Control
no-cache, no-store
Access-Control-Allow-Credentials
true
MS-CV
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Content-Type
application/json
Access-Control-Allow-Headers
Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Content-Length
57
Expires
0
t.js
web.vortex.data.microsoft.com/collect/v1/ 		45 B
407 B 		Script
General
Check archive.org
Download Go to
Full URL
https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.ContentUpdate%27&time=%272021-01-08T13%3A47%3A34.327Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.office.com%27&-ver=%271.0%27&-impressionGuid=%27fa032c48-fe1c-450c-a952-204fb285a84e%27&-pageName=%27how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245%27&-uri=%27https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Faccount-billing%2Fhow-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245%27&-market=%27en-US%27&-pageTags=%27%7B%22metaTags%22%3A%7B%22kb_id%22%3A%2210494%22%2C%22asst%22%3A%2224ca907d-bcdf-a44b-4656-47f0cd89c245%22%2C%22contentlang%22%3A%22en%22%2C%22prdct%22%3A%22office.com%22%2C%22stv%22%3A%221.0.0-c32c76330752f38c29115af93dadaea1aee5549e%22%2C%22selfHelpExp%22%3A%22M365_uhf_upgrade%22%2C%22ms.lang%22%3A%22en%22%2C%22ms.loc%22%3A%22US%22%2C%22ms.product%22%3A%221ac7041c-6fb9-cb22-93b8-7c7c98b33790%22%2C%22ms.productName%22%3A%22Microsoft%20account%22%7D%7D%27&-pageHeight=5246&-vpHeight=1200&-vpWidth=1600&-behavior=280&-vScrollOffset=0&-hScrollOffset=0&-contentVer=%272.0%27&-content=%27%5B%7B%22areaName%22%3A%22uhf_banner%22%2C%22contentId%22%3A%22M365_uhf_upgrade%22%2C%22scn%22%3A%22M365Promo%22%2C%22containerName%22%3A%22growth_placement%22%7D%5D%27&*baseType=%27Ms.Content.ContentUpdate%27&*title=%27How%20to%20recover%20a%20hacked%20or%20compromised%20Microsoft%20account%27&*cookieEnabled=true&*isJs=true&*isManual=true&*isDomComplete=false&*isLoggedIn=false&*serverImpressionGuid=%2700-6a685fb298d4654385045a04740e1c6e-74d5a3b76879c849-00%27&ext-app-env=%27Production%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.3.4%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-msfpc=%27GUID%3D8dbb9eb8a1a04914898582b9fe2ae4c3%26HASH%3D8dbb%26LV%3D202101%26V%3D4%26LU%3D1610113654233%27&ext-javascript-userConsent=false&$mscomCookies=false
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/lib/jsll/dist/jsll.min.js?v=GW0-caOW919SuUv2F-X0R0uFyi81jzLMgdNSFzH94gw
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
c9a4dd7b50eeb82a90457cb58ab085c427494828b3c8c8b5649c6c51b3c65175
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Pragma
no-cache
Date
Fri, 08 Jan 2021 13:47:34 GMT
X-Content-Type-Options
nosniff
P3P
CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control
no-cache, no-store
MS-CV
yD+BXl1iJkmD/MwQHL6KgA.0
Content-Type
application/javascript
Content-Length
45
Expires
0

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
az725175.vo.msecnd.net
URL
https://az725175.vo.msecnd.net/scripts/jsll-4.3.4.js

Verdicts & Comments Add Verdict or Comment

47 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| ontransitionrun object| ontransitionstart object| ontransitioncancel object| cookieStore function| showDirectoryPicker function| showOpenFilePicker function| showSaveFilePicker object| trustedTypes boolean| crossOriginIsolated object| OOGlobal function| $ function| jQuery object| awa string| behaviorKey function| WcpConsent function| mscc function| getParameterByName function| ClientNavSearch function| ButtonAction object| AwaBiLog object| BiLog object| occe number| maximumScrollDepth object| $scrollWindow string| $ocGuided undefined| ocpubStep undefined| FireStepEvent undefined| imgSwap undefined| igwNewScreen undefined| switchCustomerType undefined| displayAccountPrep undefined| ocAutoHeight undefined| elemPush object| MSA object| MeControl function| MeControlDefine function| MeControlImport function| CopyTableData object| angular object| MsOnePlayer object| MsnVideoUx object| MsnVideo2 object| ES6Promise object| OfficeBrowserFeedback object| msCommonShell function| countDown object| siteConsent

8 Cookies

Domain/Path Name / Value
support.microsoft.com/ Name: MSFPC
Value: GUID=8dbb9eb8a1a04914898582b9fe2ae4c3&HASH=8dbb&LV=202101&V=4&LU=1610113654233
.microsoft.com/ Name: MC1
Value: GUID=8dbb9eb8a1a04914898582b9fe2ae4c3&HASH=8dbb&LV=202101&V=4&LU=1610113654233
support.microsoft.com/ Name: EXPID
Value: 6fd4bdd1-43ed-4a8a-bdb2-fffc8c0f3ea3
.microsoft.com/ Name: MS0
Value: bbd2b88e50404eceafe55663b393125d
.support.microsoft.com/ Name: smc_expid
Value: smc-survey-feat-1|smc-survey-elg-1|vafx-entry-point-2|com-getsupport-1|ce-aatest-0|smc-clicktale|sps-premier-msaas-1|vafx-snt-1|sps-ppx-office-1|sps-ppx-nonoffice-1|sps-bcsurvey-1|sps-oasproducts-1|sps-surface-power-1|sps-devices-s2sauth-1|tasmigrationmseg|sps-sc-1|vafx-enginev2-1|sps-details-1|amc-suspend-1|sps-devices-psd2-1|sps-bc-psd2|sps-xbox-power-1|sps-awa-fix-1|amc-spampredict-1|vafx-proxybot-1|sps-css-vnext-1|cogs-launchdeeplink-2|multitenanttasmigration_103cf|vafx-mts-french-azure-1|vafx-mts-german-1|vafx-mts-hungarian-1|vafx-mts-czech-1|vafx-mts-turkish-1|vafx-mts-korean-1|vafx-mts-polish-1|vafx-mts-dutch-1|vafx-mts-italian-1|vafx-mts-russian-1|vafx-mts-danish-1|vafx-mts-norwegian-1|vafx-mts-arabic-1|vafx-mts-swedish-1|vafx-mts-portuguese-1|sps-singlestackuhf-1|amc-prrimp-1|promo-win8-to-win10-upgrade-banner-0|vafx-darkmode-1|amc-prrimp2-1|vac-utonnx-slate3|promo-chrome-edgeupgrade-0|promo-mac-edgeupgrade-0|promo-ie-edgeupgrade-0
.support.microsoft.com/ Name: SMCsiteDir
Value: ltr
.support.microsoft.com/ Name: smc_expt
Value: 2021-01-08T13:47:33.1846202Z
.support.microsoft.com/ Name: SMCsiteLang
Value: en-US

1 Console Messages

Source Level URL
Text
console-api warning URL: https://cdnjs.cloudflare.com/ajax/libs/jquery/3.5.1/jquery.min.js(Line 2)
Message:
jQuery.Deferred exception: Cannot read property 'toLowerCase' of undefined TypeError: Cannot read property 'toLowerCase' of undefined at Object.t [as initializeFloodgate] (https://support.microsoft.com/socbundles/floodgate:1:271678) at HTMLDocument.<anonymous> (https://support.microsoft.com/socbundles/floodgate:1:278014) at e (https://cdnjs.cloudflare.com/ajax/libs/jquery/3.5.1/jquery.min.js:2:30005) at t (https://cdnjs.cloudflare.com/ajax/libs/jquery/3.5.1/jquery.min.js:2:30307) undefined

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=86400 ; includeSubDomains

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

az725175.vo.msecnd.net
c.s-microsoft.com
cdnjs.cloudflare.com
go.microsoft.com
img-prod-cms-rt-microsoft-com.akamaized.net
mem.gfx.ms
statics-marketingsites-neu-ms-com.akamaized.net
support.microsoft.com
videoplayercdn.osi.office.net
wcpstatic.microsoft.com
web.vortex.data.microsoft.com
www.microsoft.com
az725175.vo.msecnd.net
104.111.237.251
2.16.186.41
2.18.233.31
2606:4700::6810:135e
2620:1ec:bdf::13
2a02:26f0:6c00:281::37
2a02:26f0:6c00:28b::356e
2a02:26f0:6c00:28c::356e
2a02:26f0:6c00:29c::2c1a
2a02:26f0:6c00::210:ba22
40.77.226.250
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