URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_c...
Submission: On January 24 via api from US — Scanned from DE

Summary

This website contacted 26 IPs in 5 countries across 19 domains to perform 103 HTTP transactions. The main IP is 13.82.107.234, located in Tappahannock, United States and belongs to MICROSOFT-CORP-MSN-AS-BLOCK, US. The main domain is www.egain.com. The Cisco Umbrella rank of the primary domain is 411351.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on January 20th 2022. Valid for: a year.
This is the only time www.egain.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
41 13.82.107.234 8075 (MICROSOFT...)
4 2a00:1450:400... 15169 (GOOGLE)
7 2a00:1450:400... 15169 (GOOGLE)
2 2a02:6ea0:c70... 60068 (CDN77 ^_^)
8 13.32.121.33 16509 (AMAZON-02)
2 52.211.192.133 16509 (AMAZON-02)
1 2606:4700::68... 13335 (CLOUDFLAR...)
3 2620:1ec:c11:... 8068 (MICROSOFT...)
1 2600:9000:225... 16509 (AMAZON-02)
2 34.120.220.80 396982 (GOOGLE-CL...)
3 2a00:1450:400... 15169 (GOOGLE)
3 2001:4860:480... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
2 2001:4860:480... 15169 (GOOGLE)
1 2a02:6ea0:f40... 60068 (CDN77 ^_^)
1 2a02:26f0:350... 20940 (AKAMAI-ASN1)
1 2606:4700::68... 13335 (CLOUDFLAR...)
7 2600:1f14:f4:... 16509 (AMAZON-02)
2 2a00:1450:400... 15169 (GOOGLE)
1 18.66.122.107 16509 (AMAZON-02)
3 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
1 2600:9000:223... 16509 (AMAZON-02)
3 3 2620:1ec:21::14 8068 (MICROSOFT...)
1 13.107.42.14 8068 (MICROSOFT...)
1 2606:4700::68... 13335 (CLOUDFLAR...)
1 2606:4700:440... ()
103 26
Apex Domain
Subdomains
Transfer
56 egain.com
www.egain.com — Cisco Umbrella Rank: 411351
hd.egain.com — Cisco Umbrella Rank: 299268
ebrain.egain.com
917 KB
7 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 41
428 KB
5 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 22
region1.google-analytics.com — Cisco Umbrella Rank: 2439
21 KB
4 linkedin.com
px.ads.linkedin.com — Cisco Umbrella Rank: 373
www.linkedin.com — Cisco Umbrella Rank: 592
px4.ads.linkedin.com — Cisco Umbrella Rank: 6336
4 KB
4 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 35
4 KB
3 google.de
www.google.de — Cisco Umbrella Rank: 5983
762 B
3 google.com
www.google.com — Cisco Umbrella Rank: 2
762 B
3 doubleclick.net
googleads.g.doubleclick.net — Cisco Umbrella Rank: 33
stats.g.doubleclick.net — Cisco Umbrella Rank: 75
2 KB
3 gstatic.com
fonts.gstatic.com
75 KB
3 bing.com
bat.bing.com — Cisco Umbrella Rank: 352
12 KB
3 printfriendly.com
cdn.printfriendly.com — Cisco Umbrella Rank: 20422
key-cdn.printfriendly.com — Cisco Umbrella Rank: 21055
17 KB
2 app-us1.com
diffuser-cdn.app-us1.com — Cisco Umbrella Rank: 7479
prism.app-us1.com — Cisco Umbrella Rank: 7521
6 KB
2 dreamdata.cloud
cdn.dreamdata.cloud — Cisco Umbrella Rank: 69965
39 KB
2 lfeeder.com
sc.lfeeder.com — Cisco Umbrella Rank: 13568
tr.lfeeder.com — Cisco Umbrella Rank: 20716
12 KB
2 analytics-egain.com
analytics.analytics-egain.com — Cisco Umbrella Rank: 23316
20 KB
1 trackcmp.net
trackcmp.net
316 B
1 oribi.io
cdn.linkedin.oribi.io — Cisco Umbrella Rank: 820
366 B
1 licdn.com
snap.licdn.com — Cisco Umbrella Rank: 675
5 KB
1 zoominfo.com
ws.zoominfo.com — Cisco Umbrella Rank: 4490
2 KB
103 19
Domain Requested by
41 www.egain.com www.egain.com
8 hd.egain.com www.egain.com
7 ebrain.egain.com analytics.analytics-egain.com
ebrain.egain.com
7 www.googletagmanager.com www.egain.com
www.googletagmanager.com
4 fonts.googleapis.com www.egain.com
3 www.google.de www.egain.com
3 www.google.com www.egain.com
3 www.google-analytics.com www.googletagmanager.com
www.google-analytics.com
3 fonts.gstatic.com fonts.googleapis.com
3 bat.bing.com www.egain.com
bat.bing.com
2 px.ads.linkedin.com 2 redirects
2 stats.g.doubleclick.net www.google-analytics.com
2 region1.google-analytics.com www.googletagmanager.com
2 cdn.dreamdata.cloud www.egain.com
cdn.dreamdata.cloud
2 analytics.analytics-egain.com www.egain.com
analytics.analytics-egain.com
2 cdn.printfriendly.com www.egain.com
1 trackcmp.net diffuser-cdn.app-us1.com
1 prism.app-us1.com diffuser-cdn.app-us1.com
1 px4.ads.linkedin.com www.egain.com
1 www.linkedin.com 1 redirects
1 cdn.linkedin.oribi.io snap.licdn.com
1 tr.lfeeder.com www.egain.com
1 diffuser-cdn.app-us1.com www.egain.com
1 snap.licdn.com www.egain.com
1 key-cdn.printfriendly.com cdn.printfriendly.com
1 googleads.g.doubleclick.net www.googletagmanager.com
1 sc.lfeeder.com www.egain.com
1 ws.zoominfo.com www.egain.com
103 28
Subject Issuer Validity Valid
*.egain.com
Go Daddy Secure Certificate Authority - G2
2022-01-20 -
2023-02-21
a year crt.sh
upload.video.google.com
GTS CA 1C3
2023-01-02 -
2023-03-27
3 months crt.sh
*.google-analytics.com
GTS CA 1C3
2023-01-02 -
2023-03-27
3 months crt.sh
1937640834.rsc.cdn77.org
R3
2023-01-16 -
2023-04-16
3 months crt.sh
hd.egain.com
Amazon
2023-01-10 -
2024-02-08
a year crt.sh
*.analytics-egain.com
Amazon
2022-09-06 -
2023-10-05
a year crt.sh
zoominfo.com
Cloudflare Inc ECC CA-3
2022-04-21 -
2023-04-21
a year crt.sh
www.bing.com
Microsoft RSA TLS CA 02
2022-11-25 -
2023-05-25
6 months crt.sh
*.lfeeder.com
Amazon
2022-07-09 -
2023-08-07
a year crt.sh
cdn.dreamdata.cloud
GTS CA 1D4
2022-12-05 -
2023-03-05
3 months crt.sh
*.gstatic.com
GTS CA 1C3
2023-01-02 -
2023-03-27
3 months crt.sh
*.g.doubleclick.net
GTS CA 1C3
2023-01-02 -
2023-03-27
3 months crt.sh
1639039923.rsc.cdn77.org
R3
2023-01-15 -
2023-04-15
3 months crt.sh
snap.licdn.com
DigiCert SHA2 Secure Server CA
2022-03-01 -
2023-03-01
a year crt.sh
diffuser-cdn.app-us1.com
R3
2022-12-13 -
2023-03-13
3 months crt.sh
www.google.com
GTS CA 1C3
2023-01-02 -
2023-03-27
3 months crt.sh
www.google.de
GTS CA 1C3
2023-01-02 -
2023-03-27
3 months crt.sh
linkedin.oribi.io
Amazon
2022-07-07 -
2023-08-06
a year crt.sh
app-us1.com
Cloudflare Inc ECC CA-3
2022-12-07 -
2023-12-06
a year crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3
2022-09-25 -
2023-09-25
a year crt.sh

This page contains 6 frames:

Primary Page: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Frame ID: A1C72F75EA362EEE7D6D7F5EACEC9318
Requests: 98 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/onetag/EG26912918
Frame ID: 3300C25D1684368EE704290816A05891
Requests: 1 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/iframe/EG26912918
Frame ID: A542F3095EEC33385A7139BE7D5C2BB3
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js
Frame ID: AEF3CAEEE437ACDAC34C227D611D62D4
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Frame ID: E77F3EC7B493ECE24590FB8C4F3CF121
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Frame ID: 4CAA008C82642DF6CD6BF33108A76E5F
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

State of Agent Experience and Contact Center Knowledge 2022 | eGain Survey

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtm\.js
  • googletagmanager\.com/gtag/js

Overall confidence: 100%
Detected patterns
  • lightbox(?:-plus-jquery)?.{0,32}\.js

Overall confidence: 100%
Detected patterns
  • snap\.licdn\.com/li\.lms-analytics/insight\.min\.js

Overall confidence: 100%
Detected patterns
  • /revslider/[/\w-]+/js

Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Overall confidence: 100%
Detected patterns
  • jquery[.-]migrate(?:-([\d.]+))?(?:\.min)?\.js(?:\?ver=([\d.]+))?

Page Statistics

103
Requests

99 %
HTTPS

78 %
IPv6

19
Domains

28
Subdomains

26
IPs

5
Countries

1561 kB
Transfer

3908 kB
Size

37
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 90
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1674582689830&url=https%3A%2F%2Fwww.egain.com%2Fcontact-center-knowledge-management-state-2022%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Dagentexp-s1-na%26uid%3D922f2508-5042-ec11-8c60-000d3a5364f1 HTTP 302
  • https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1674582689830%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fcontact-center-knowledge-management-state-2022%252F%253Futm_source%253D1on1%2526utm_medium%253Dcorporate-email%2526utm_campaign%253Dagentexp-s1-na%2526uid%253D922f2508-5042-ec11-8c60-000d3a5364f1%26liSync%3Dtrue HTTP 302
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1674582689830&url=https%3A%2F%2Fwww.egain.com%2Fcontact-center-knowledge-management-state-2022%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Dagentexp-s1-na%26uid%3D922f2508-5042-ec11-8c60-000d3a5364f1&liSync=true HTTP 302
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1674582689830&url=https%3A%2F%2Fwww.egain.com%2Fcontact-center-knowledge-management-state-2022%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Dagentexp-s1-na%26uid%3D922f2508-5042-ec11-8c60-000d3a5364f1&liSync=true&e_ipv6=AQKHSo9mnO4XXAAAAYXk6AoUx4ywxME4Zt1s2_li_dlOxjNFM8vRzibu4m5tzijwOPJ9Y5TbAkKTH9MGWta7B4LFL_Gikg

103 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
www.egain.com/contact-center-knowledge-management-state-2022/
208 KB
43 KB
Document
General
Full URL
https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
3cb52cdfb62a9f4b3c198656ab34a595bdec7e8b787102f0eb9cac488bb84f2b
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

Connection
Keep-Alive
Content-Encoding
gzip
Content-Length
43575
Content-Type
text/html; charset=UTF-8
Date
Tue, 24 Jan 2023 17:51:27 GMT
Keep-Alive
timeout=5, max=100
Link
<https://www.egain.com/wp-json/>; rel="https://api.w.org/" <https://www.egain.com/wp-json/wp/v2/pages/19554>; rel="alternate"; type="application/json" <https://www.egain.com/?p=19554>; rel=shortlink
Server
Apache/2.4.29 (Ubuntu)
Strict-Transport-Security
max-age=31536000
Vary
Accept-Encoding
X-Content-Type-Options
nosniff
X-UA-Compatible
IE=edge
jquery.fancybox.css
www.egain.com/egain-child/fancy/
5 KB
2 KB
Stylesheet
General
Full URL
https://www.egain.com/egain-child/fancy/jquery.fancybox.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
1724e498648a06b3b219675dff7c922677a3e1eea41bbaed40242dcdec8bf8ec
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:51:28 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1489-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
1477
rs6.css
www.egain.com/plugins/revslider/public/assets/css/
55 KB
12 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/revslider/public/assets/css/rs6.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
d63fa35ad0ec42110f7779d3825e3bcf079bf7fe188c7e7909494002194d694d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:51:28 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"db2a-592d7e61038c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
11707
style.css
www.egain.com/plugins/sticky-header-oceanwp//
753 B
704 B
Stylesheet
General
Full URL
https://www.egain.com/plugins/sticky-header-oceanwp//style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
aa9aa133def537d11a152aec44e76c0f38f92bb68bc70d743a6f4fc787786e20
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:51:28 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:00 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2f1-592d7e61f7b00-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
290
dashicons.min.css
www.egain.com/includes/css/
58 KB
35 KB
Stylesheet
General
Full URL
https://www.egain.com/includes/css/dashicons.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c21e5a2b32c47bc5f9d9efc97bc0e29fd081946d1d3ebffc5621cfafb1d3960e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:51:28 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"e688-5db15e3095bd9-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
35730
trp-floater-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/
5 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-floater-language-switcher.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
44ea170fc87aae5f8c85e610296bac297b3d621292adc4cbec9e0b0d3a2e681b
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:51:28 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 28 Apr 2022 17:21:44 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"131e-5ddba28f2b659-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
1044
trp-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/
3 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-language-switcher.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
8eeafb86d8ce986b8bdc835861dc294481f69b714b05c3427b26133ffdff755f
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:51:28 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 28 Apr 2022 17:21:44 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"a6b-5ddba28f2a6b9-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
817
style.css
www.egain.com/egain/
2 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9ae26fdff0351c180d3c463d055fa4f7bcbf1c2b1e5d5672e4d94b10b06b27e2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:51:28 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"677-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
948
style.css
www.egain.com/egain-child/
2 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/egain-child/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
85ab17a4be4ebbe56e5ca7fb0c63c26e764acb7b1e41602bbf63f1ac92b01aa6
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:51:28 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Mon, 19 Apr 2021 20:13:54 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"619-5c058f80728f0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
908
font-awesome.min.css
www.egain.com/egain/assets/css/third/
30 KB
7 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c4fe355dfa317d1cfaf6a39aa324e94c8a96fcf73410b7f9eec59951cdfaa593
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:51:28 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"7971-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
7057
simple-line-icons.min.css
www.egain.com/egain/assets/css/third/
11 KB
3 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
00cb5467cd1232cc0358b03f57cdba0c37d8a4c74fc8949a5dc62ab36e803c5c
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:51:28 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2a9d-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
2439
magnific-popup.min.css
www.egain.com/egain/assets/css/third/
5 KB
2 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/magnific-popup.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
130258c738258aede53d50cd605361e26189d1176960bd440a8785d81e9ee331
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:51:28 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"145d-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
1579
slick.min.css
www.egain.com/egain/assets/css/third/
2 KB
997 B
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/slick.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
f94c40827295309e660e47038ab6c021e897ec570d812298d3d475159ddc8596
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:51:28 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"627-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
584
style.min.css
www.egain.com/egain/assets/css/
152 KB
23 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/style.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9a55211e7b59cd42aa4665f67ec3d145907eb4199e956e52b421afd6ea9fa731
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:51:28 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"25fdf-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
23257
css
fonts.googleapis.com/
31 KB
2 KB
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:810::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
f62057301cbebb6162864bdcbafc8c452cea3925b02b963acdf0324997c11625
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Tue, 24 Jan 2023 17:51:28 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Tue, 24 Jan 2023 17:20:06 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Tue, 24 Jan 2023 17:51:28 GMT
front.min.css
www.egain.com/plugins/cookie-notice/css/
5 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/cookie-notice/css/front.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
d2c30641eed11d27cc45ab60849aaef8d0cef92b8c75b09648ffb764bd6017c0
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:51:28 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:23:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"14ce-5db15c40f092f-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
1106
style.min.css
www.egain.com/plugins/pojo-accessibility/assets/css/
51 KB
5 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/pojo-accessibility/assets/css/style.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
7de4ebe6f7e5c57026f039da23b86f99cb0dcf117dfe5f893ace0b1988370f78
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:51:28 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 01 Sep 2022 17:59:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"cbb9-5e7a1603ac879-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
5143
sassy-social-share-public.css
www.egain.com/plugins/sassy-social-share/public/css/
9 KB
3 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/sassy-social-share/public/css/sassy-social-share-public.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:51:28 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:25:57 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"25e4-5db15cc9c03a4-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
2334
custom.css
www.egain.com/egain-child/css/
108 KB
15 KB
Stylesheet
General
Full URL
https://www.egain.com/egain-child/css/custom.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c5551443a480b97816c8f9c852e3593b4376a6ed91894800bd185f33082614fc
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:51:28 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Fri, 22 Apr 2022 19:40:34 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1b1d1-5dd436673e9ce-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
15288
widgets.css
www.egain.com/plugins/ocean-extra/assets/css/
36 KB
6 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/ocean-extra/assets/css/widgets.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9de0d24675d34b06af8a34918b566f94e8296d32228371766cbc15d8abc74195
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:51:28 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:01 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"9083-592d7e62ebd40-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
5666
jquery.min.js
www.egain.com/includes/js/jquery/
87 KB
31 KB
Script
General
Full URL
https://www.egain.com/includes/js/jquery/jquery.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
bd4de6a3fc0fb68d6f76ba7b93514b96a92e585c295b5351c31ad92a4b0777ea
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:51:28 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"15db1-5db15e30c1aff-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
30908
jquery-migrate.min.js
www.egain.com/includes/js/jquery/
11 KB
4 KB
Script
General
Full URL
https://www.egain.com/includes/js/jquery/jquery-migrate.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
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User-Agent
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Response headers

Date
Tue, 24 Jan 2023 17:51:28 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2bd8-5db15e30bdc7f-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
4169
revolution.tools.min.js
www.egain.com/plugins/revslider/public/assets/js/
147 KB
50 KB
Script
General
Full URL
https://www.egain.com/plugins/revslider/public/assets/js/revolution.tools.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:51:28 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"24ba4-592d7e61038c0-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
50582
rs6.min.js
www.egain.com/plugins/revslider/public/assets/js/
261 KB
66 KB
Script
General
Full URL
https://www.egain.com/plugins/revslider/public/assets/js/rs6.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
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Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:51:28 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"412a9-592d7e61038c0-gzip"
Vary
Accept-Encoding
Transfer-Encoding
chunked
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
main.js
www.egain.com/plugins/sticky-header-oceanwp//
2 KB
1012 B
Script
General
Full URL
https://www.egain.com/plugins/sticky-header-oceanwp//main.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
User-Agent
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Response headers

Date
Tue, 24 Jan 2023 17:51:29 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:00 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"816-592d7e61f7b00-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
585
front.min.js
www.egain.com/plugins/cookie-notice/js/
8 KB
2 KB
Script
General
Full URL
https://www.egain.com/plugins/cookie-notice/js/front.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c38bc4d28cb6dd5263a68b3efa74cd5b746f9083484871c54f4cd437c828b40e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:51:29 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:23:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"20ec-5db15c40f18cf-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=93
Content-Length
1933
custom_script_1.js
www.egain.com/egain-child/
24 KB
5 KB
Script
General
Full URL
https://www.egain.com/egain-child/custom_script_1.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
860cfdfe9846393ea2523e76a4a3aeac4673417ee74b19a382c3d63ae00d14ad
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:51:29 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 03 Dec 2022 00:54:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"6081-5eee1e4945eb8-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
4341
js
www.googletagmanager.com/gtag/
222 KB
77 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:831::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
03414e53b51d8879fbd2da0716be47493362a7544ef3245c9139b39509182f4a
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Tue, 24 Jan 2023 17:51:29 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
access-control-allow-headers
Cache-Control
content-length
78753
x-xss-protection
0
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
expires
Tue, 24 Jan 2023 17:51:29 GMT
js
www.googletagmanager.com/gtag/
113 KB
44 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:831::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
c7b240d491113e361a813923c298c01f1342ccbcb2c1e91e320aa6a2421892e8
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Tue, 24 Jan 2023 17:51:29 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
access-control-allow-headers
Cache-Control
content-length
45005
x-xss-protection
0
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
expires
Tue, 24 Jan 2023 17:51:29 GMT
js
www.googletagmanager.com/gtag/
172 KB
63 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=AW-946629603
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:831::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
b0a6b159ba958236e189240c531cf54e2ac005be4044863b6a4965a0296daee4
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Tue, 24 Jan 2023 17:51:29 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
64523
x-xss-protection
0
last-modified
Tue, 24 Jan 2023 17:05:05 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Tue, 24 Jan 2023 17:51:29 GMT
printfriendly-icon-sm.png
cdn.printfriendly.com/icons/
305 B
994 B
Image
General
Full URL
https://cdn.printfriendly.com/icons/printfriendly-icon-sm.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:6ea0:c700::10 Frankfurt am Main, Germany, ASN60068 (CDN77 ^_^, GB),
Reverse DNS
Software
CDN77-Turbo /
Resource Hash
c95e70a7d97fcb437772c48872b02264cf7e6bbe65bbfb2427271f1f0093caf3

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

x-77-pop
frankfurtDE
date
Tue, 24 Jan 2023 17:51:29 GMT
age
394
x-guploader-uploadid
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x-cache
HIT
x-77-cache
HIT
x-goog-storage-class
STANDARD
x-goog-metageneration
2
x-goog-stored-content-encoding
identity
x-age
1442
content-length
305
x-77-nzt
Abk73BCXHk3/ogUAAA
x-accel-expires
@1674584847
last-modified
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server
CDN77-Turbo
etag
"d09256e25d52d1635a1e3f6a6ac786ac"
x-77-nzt-ray
90833930a70bbb8aa11ad063d3d87d16
x-goog-generation
1500459797478542
content-type
image/png
access-control-allow-origin
*
x-goog-hash
crc32c=Kyba0Q==, md5=0JJW4l1S0WNaHj9qaseGrA==
access-control-expose-headers
Content-Type
cache-control
public, max-age=3600
x-goog-stored-content-length
305
accept-ranges
bytes
expires
Thu, 03 Jun 2021 13:59:28 GMT
eGain-logo-new-300.png
www.egain.com/egain-media/2022/10/
11 KB
11 KB
Image
General
Full URL
https://www.egain.com/egain-media/2022/10/eGain-logo-new-300.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
a801584abef864d908273b218d1dffe216cef3365180a072bdea2af043705a00
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:51:29 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
Last-Modified
Tue, 18 Oct 2022 21:28:41 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2b30-5eb55c6ad8ec4"
Content-Type
image/png
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
11056
egain-benchmark.png
hd.egain.com/images/
13 KB
13 KB
Image
General
Full URL
https://hd.egain.com/images/egain-benchmark.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.32.121.33 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
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Software
AmazonS3 /
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:24:50 GMT
Via
1.1 00746b020527dcdbeca0dab6f6de299a.cloudfront.net (CloudFront)
Last-Modified
Mon, 13 Jun 2022 11:45:17 GMT
Server
AmazonS3
X-Amz-Cf-Pop
FRA60-P1
Age
1600
x-amz-meta-cb-modifiedtime
Mon, 13 Jun 2022 11:44:59 GMT
ETag
"40aea03fb18abd4838a140cb0677b73c"
X-Cache
Hit from cloudfront
Content-Type
image/png
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
13261
X-Amz-Cf-Id
yF4k36buwvl0JjL6eGhtoIXozB7qcMrvB0yvd_pnNUTKsiZTMk5srA==
ssurvey-ax-omnichannel-view-2.png
hd.egain.com/images/
48 KB
49 KB
Image
General
Full URL
https://hd.egain.com/images/ssurvey-ax-omnichannel-view-2.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.32.121.33 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-121-33.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
d474b41b10982fa1c83773be9c9258f34883b4bbbc55c9d8275afd4eb0fe858e

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:24:50 GMT
Via
1.1 00746b020527dcdbeca0dab6f6de299a.cloudfront.net (CloudFront)
Last-Modified
Wed, 29 Jun 2022 19:32:39 GMT
Server
AmazonS3
X-Amz-Cf-Pop
FRA60-P1
Age
1600
ETag
"c645ef3e7a1122930525f4f79ae5ad32"
X-Cache
Hit from cloudfront
Content-Type
image/png
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
49464
X-Amz-Cf-Id
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en_US.png
www.egain.com/plugins/translatepress-multilingual/assets/images/flags/
502 B
864 B
Image
General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/images/flags/en_US.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:51:29 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
Last-Modified
Thu, 28 Apr 2022 17:21:44 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1f6-5ddba28f29719"
Content-Type
image/png
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
502
de_DE_formal.png
www.egain.com/plugins/translatepress-multilingual/assets/images/flags/
250 B
611 B
Image
General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/images/flags/de_DE_formal.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:51:29 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
Last-Modified
Thu, 28 Apr 2022 17:21:44 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"fa-5ddba28f2a6b9"
Content-Type
image/png
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
250
printfriendly.js
cdn.printfriendly.com/
52 KB
15 KB
Script
General
Full URL
https://cdn.printfriendly.com/printfriendly.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:6ea0:c700::10 Frankfurt am Main, Germany, ASN60068 (CDN77 ^_^, GB),
Reverse DNS
Software
CDN77-Turbo /
Resource Hash
2fd61f3235a45c5376c72f36ebc9392296ced2c777b737b5cf053a429d18deaa

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

x-77-pop
frankfurtDE
date
Tue, 24 Jan 2023 17:51:29 GMT
content-encoding
gzip
x-guploader-uploadid
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x-cache
HIT
x-77-cache
HIT
x-goog-storage-class
STANDARD
x-guploader-response-body-transformations
gunzipped
x-goog-metageneration
1
x-goog-stored-content-encoding
gzip
x-age
16
x-77-nzt
Abk73BD831v/EAAAAA
x-accel-expires
@1674582973
last-modified
Wed, 07 Dec 2022 08:31:33 GMT
server
CDN77-Turbo
etag
W/"ee7b0199aa5bb660bcc40f42eaa3076c"
x-77-nzt-ray
90833930a70bbb8aa11ad06361e68616
vary
Accept-Encoding
x-goog-generation
1670401893149716
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
x-goog-hash
crc32c=9zN9FQ==, md5=7nsBmapbtmC8xA9C6qMHbA==
access-control-expose-headers
Content-Type
cache-control
public, max-age=300
warning
214 UploadServer gunzipped
x-goog-stored-content-length
14415
expires
Tue, 24 Jan 2023 17:56:13 GMT
imagesloaded.min.js
www.egain.com/includes/js/
5 KB
2 KB
Script
General
Full URL
https://www.egain.com/includes/js/imagesloaded.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
ff4bd34aa98a0214833619d3d751838db015722dfbbec15cd14dadc66cd67869
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:51:29 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"15fd-5db15e30cd681-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
1834
magnific-popup.min.js
www.egain.com/egain/assets/js/third/
20 KB
7 KB
Script
General
Full URL
https://www.egain.com/egain/assets/js/third/magnific-popup.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c78a38f48aa4252bdbee7ebebc0dc68eaa95f27d362aa58021fd2f085ca0df4a
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:51:29 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4ed0-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
7142
lightbox.min.js
www.egain.com/egain/assets/js/third/
1 KB
988 B
Script
General
Full URL
https://www.egain.com/egain/assets/js/third/lightbox.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
af0267055194b8495fca64e1134f6945df1cae01c54f88a387a8507d008ae3c5
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:51:29 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4e0-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
561
main.min.js
www.egain.com/egain/assets/js/
121 KB
32 KB
Script
General
Full URL
https://www.egain.com/egain/assets/js/main.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
68114526fe2e683a27fd18ef79c2b9408707712af99831574f533473c0b5822d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:51:29 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1e26f-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
32760
app.min.js
www.egain.com/plugins/pojo-accessibility/assets/js/
5 KB
2 KB
Script
General
Full URL
https://www.egain.com/plugins/pojo-accessibility/assets/js/app.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:51:29 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 01 Sep 2022 17:59:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"14c1-5e7a1603ac879-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
1668
sassy-social-share-public.js
www.egain.com/plugins/sassy-social-share/public/js/
119 KB
40 KB
Script
General
Full URL
https://www.egain.com/plugins/sassy-social-share/public/js/sassy-social-share-public.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:51:29 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:25:57 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1dbb3-5db15cc9c03a4-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
40654
hoverIntent.min.js
www.egain.com/includes/js/
1 KB
1 KB
Script
General
Full URL
https://www.egain.com/includes/js/hoverIntent.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:51:29 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"5dc-5db15e30c3a40-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
705
maxmegamenu.js
www.egain.com/plugins/megamenu/js/
30 KB
5 KB
Script
General
Full URL
https://www.egain.com/plugins/megamenu/js/maxmegamenu.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:51:29 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:24:47 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"7741-5db15c874035f-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
4877
jquery.fancybox.js
www.egain.com/egain-child/fancy/
50 KB
14 KB
Script
General
Full URL
https://www.egain.com/egain-child/fancy/jquery.fancybox.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
User-Agent
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Response headers

Date
Tue, 24 Jan 2023 17:51:29 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"c663-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
14063
chat-launch-2.svg
www.egain.com/egain-media/2022/02/
3 KB
4 KB
Image
General
Full URL
https://www.egain.com/egain-media/2022/02/chat-launch-2.svg
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:51:29 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
Last-Modified
Fri, 18 Feb 2022 20:10:15 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"d4c-5d850789313d7"
Content-Type
image/svg+xml
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=92
Content-Length
3404
css
fonts.googleapis.com/
3 KB
584 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Cabin+Condensed:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:810::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
6c3b460c782deda7f56da838987b67b3e2dc475bf75155cbb4b8564a740355b9
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Tue, 24 Jan 2023 17:51:29 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Tue, 24 Jan 2023 17:51:29 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Tue, 24 Jan 2023 17:51:29 GMT
css
fonts.googleapis.com/
5 KB
706 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:810::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
f4ebbbe9e2cb7f812044295bf4773dbd8e6170652eb80e91cba87643fe176ddb
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Tue, 24 Jan 2023 17:51:29 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Tue, 24 Jan 2023 17:30:48 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Tue, 24 Jan 2023 17:51:29 GMT
css
fonts.googleapis.com/
8 KB
808 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:810::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
dda36ab0dda2b7ba616e824e0dd455eb222bf9fee24984c74e19df9fa962758e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Tue, 24 Jan 2023 17:51:29 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Tue, 24 Jan 2023 16:19:12 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Tue, 24 Jan 2023 17:51:29 GMT
gtm.js
www.googletagmanager.com/
170 KB
56 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-NC9SGDL
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:831::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
1aa583250d4e34a46cb5f53e551c4c2afa13787924fd11959886de3d260c242e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Tue, 24 Jan 2023 17:51:29 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
56790
x-xss-protection
0
last-modified
Tue, 24 Jan 2023 17:05:05 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Tue, 24 Jan 2023 17:51:29 GMT
bg_artboard_2.jpg
hd.egain.com/images/backgrounds/
93 KB
93 KB
Image
General
Full URL
https://hd.egain.com/images/backgrounds/bg_artboard_2.jpg
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.32.121.33 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-121-33.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
7d09194d2932064b01abf1969269a832aace7245e6b488a6880802c4248deb64

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:24:50 GMT
Via
1.1 9ef1b108656dc6d0707b168b862883dc.cloudfront.net (CloudFront)
Last-Modified
Mon, 06 Jun 2022 04:45:15 GMT
Server
AmazonS3
X-Amz-Cf-Pop
FRA60-P1
Age
1600
ETag
"b6ad4bc0fd8b9cd922143122c3263513"
X-Cache
Hit from cloudfront
Content-Type
image/jpeg
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
94921
X-Amz-Cf-Id
02h4GvibV9Rus26u0Bnp3voVzv70lCnhwXEJgHppRC-sf--yLUJO_w==
EG26912918
analytics.analytics-egain.com/onetag/ Frame 3300
16 KB
16 KB
Script
General
Full URL
https://analytics.analytics-egain.com/onetag/EG26912918
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.211.192.133 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-52-211-192-133.eu-west-1.compute.amazonaws.com
Software
/
Resource Hash
d580e153516a8c1c79ec701b3d3de8dcc37245646619ea65459bdfa2cd8a775c

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

content-type
text/javascript;charset=utf-8
date
Tue, 24 Jan 2023 17:51:29 GMT
cache-control
max-age=86400
server
expires
Wed, 25 Jan 2023 17:51:29 GMT
gtm.js
www.googletagmanager.com/
133 KB
48 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-WQGFD2
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:831::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
1a0c0998fc4584cad620521b1dc0a4a3c4e78342bc0cf9815d99a39934ab90b6
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Tue, 24 Jan 2023 17:51:29 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
49151
x-xss-protection
0
last-modified
Tue, 24 Jan 2023 17:05:05 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Tue, 24 Jan 2023 17:51:29 GMT
6WNoPXcu9CiYbInz1a6y
ws.zoominfo.com/pixel/
2 KB
2 KB
Script
General
Full URL
https://ws.zoominfo.com/pixel/6WNoPXcu9CiYbInz1a6y
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:a852 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare / Express
Resource Hash
864e5a1107b7adcc24409b75a3cb61760edb38c28fc6e3e48a093ff7fa282778
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Tue, 24 Jan 2023 17:51:29 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
DYNAMIC
via
1.1 google
server
cloudflare
x-powered-by
Express
vary
Accept-Encoding
content-type
text/javascript
access-control-allow-origin
*
access-control-allow-credentials
true
cf-ray
78ea9e1079929205-FRA
access-control-allow-headers
Content-Type,cf-ipcountry,service-version,x-appengine-user-ip,x-forwarded-for, x-ws-collect-type
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
bat.js
bat.bing.com/
38 KB
12 KB
Script
General
Full URL
https://bat.bing.com/bat.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
1d26490f083b209ef29e08d092649725edf15ac2b33ad62fdeaafd37f7d79d6f
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
content-encoding
gzip
date
Tue, 24 Jan 2023 17:51:29 GMT
last-modified
Mon, 23 Jan 2023 19:59:24 GMT
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
Ref A: AE217FD1B1C84FD39E1A7FD5098545B4 Ref B: FRA31EDGE0522 Ref C: 2023-01-24T17:51:29Z
etag
"076bc30652fd91:0"
vary
Accept-Encoding
x-cache
CONFIG_NOCACHE
content-type
application/javascript
cache-control
private,max-age=1800
accept-ranges
bytes
content-length
11552
lftracker_v1_ywVkO4XMdlOaZ6Bj.js
sc.lfeeder.com/
32 KB
11 KB
Script
General
Full URL
https://sc.lfeeder.com/lftracker_v1_ywVkO4XMdlOaZ6Bj.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:225e:1e00:1f:f723:6fc0:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
29b1db6e027ea12b2d70835d71c2391530b6b0a5e9a1120777f7a6895555e48e

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

x-amz-version-id
kGjIZ9LPLSQf8zA_2vmv.YIJZUnJ0sY5
content-encoding
gzip
via
1.1 78280b924a7a9f0f018abcebd8ad82d0.cloudfront.net (CloudFront)
date
Tue, 24 Jan 2023 17:26:10 GMT
last-modified
Mon, 09 Jan 2023 07:04:13 GMT
server
AmazonS3
x-amz-cf-pop
FRA60-P4
age
3094
etag
W/"9ec463ac2bebc6916433ead00cf8b51c"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript
cache-control
max-age=3600
x-amz-cf-id
3sJX8R6yA4yi9G658Zf_UDXnDVx6PEREI5W_ZdHctcTfWNEJzpHD9Q==
dreamdata.min.js
cdn.dreamdata.cloud/scripts/analytics/v1/
127 KB
39 KB
Script
General
Full URL
https://cdn.dreamdata.cloud/scripts/analytics/v1/dreamdata.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
34.120.220.80 Kansas City, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM, US),
Reverse DNS
80.220.120.34.bc.googleusercontent.com
Software
UploadServer /
Resource Hash
8e78bcb85c5e969c9fbd74ade48ae59d1e8c94bc928b61947bab57c5f8576a54
Security Headers
Name Value
Strict-Transport-Security max-age=15768000;includeSubdomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Tue, 24 Jan 2023 17:49:37 GMT
content-encoding
gzip
strict-transport-security
max-age=15768000;includeSubdomains
age
112
x-guploader-uploadid
ADPycdszw24a57KLfFN4N06dt5h7uZPxJ7A_SRsjpA18iVX3tEBxC4_S9x734L4-7qBIFXhF3rdvGOA1LUiB_YW6vYhtIcYteRT3
x-goog-storage-class
STANDARD
x-goog-metageneration
1
x-goog-stored-content-encoding
gzip
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
39064
last-modified
Thu, 24 Feb 2022 14:46:50 GMT
server
UploadServer
etag
"5a0c242829201a80f498d4959d83ebfc"
vary
Accept-Encoding
x-goog-generation
1645714010392592
x-goog-hash
crc32c=9JeVgg==, md5=WgwkKCkgGoD0mNSVnYPr/A==
access-control-allow-origin
*
access-control-expose-headers
*
cache-control
public,max-age=1800
x-goog-stored-content-length
39064
accept-ranges
bytes
content-type
text/javascript; charset=utf-8
expires
Tue, 24 Jan 2023 18:19:37 GMT
memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2
fonts.gstatic.com/s/opensans/v34/
44 KB
44 KB
Font
General
Full URL
https://fonts.gstatic.com/s/opensans/v34/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:80a::2003 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
8778e9af2422858d7052ff9a0f3c12c08ae976bdd6e0316db144cd5579cd97db
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Mon, 23 Jan 2023 18:50:55 GMT
x-content-type-options
nosniff
age
82834
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
44856
x-xss-protection
0
last-modified
Mon, 15 Aug 2022 18:20:18 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Tue, 23 Jan 2024 18:50:55 GMT
z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff0GmDuXMRw.woff2
fonts.gstatic.com/s/opensanscondensed/v23/
16 KB
16 KB
Font
General
Full URL
https://fonts.gstatic.com/s/opensanscondensed/v23/z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff0GmDuXMRw.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:80a::2003 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
0aa6a7045a55ddcb25bbee4d1edcb864081cf59f7fc9bdc1ada22a32ed4ad3ad
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Mon, 23 Jan 2023 11:48:58 GMT
x-content-type-options
nosniff
age
108151
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
16324
x-xss-protection
0
last-modified
Tue, 19 Apr 2022 18:08:32 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Tue, 23 Jan 2024 11:48:58 GMT
fontawesome-webfont.woff2
www.egain.com/egain/assets/fonts/fontawesome/
75 KB
76 KB
Font
General
Full URL
https://www.egain.com/egain/assets/fonts/fontawesome/fontawesome-webfont.woff2?v=4.7.0
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
42736c7de60dfab94b3cc902b8692f80cfeb0a5989d1d51db1d25fd7d18dc45b
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:51:29 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"12d68-592d7e64d41c0"
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
77160
Simple-Line-Icons.woff2
www.egain.com/egain/assets/fonts/simple-line-icons/
29 KB
30 KB
Font
General
Full URL
https://www.egain.com/egain/assets/fonts/simple-line-icons/Simple-Line-Icons.woff2?v=2.4.0
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
2cbf4709f92f905aca7fc3907e97f82e3de106246e37515707553b8c28130dc2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:51:29 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"7570-592d7e64d41c0"
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
30064
z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff1GhDuXMRw.woff2
fonts.gstatic.com/s/opensanscondensed/v23/
15 KB
15 KB
Font
General
Full URL
https://fonts.gstatic.com/s/opensanscondensed/v23/z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff1GhDuXMRw.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:80a::2003 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
6b0b111ca14c2147a0f0cb51f1317290eb5ec19b4a9bea595a5ad7ffb7d9661a
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Sun, 22 Jan 2023 05:45:33 GMT
x-content-type-options
nosniff
age
216356
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
14964
x-xss-protection
0
last-modified
Tue, 19 Apr 2022 18:08:11 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Mon, 22 Jan 2024 05:45:33 GMT
survey-wfh.png
hd.egain.com/images/
19 KB
19 KB
Image
General
Full URL
https://hd.egain.com/images/survey-wfh.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.32.121.33 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-121-33.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
9c6ed3f8406e392e1204fa8f19d4510e4ae9045a909b3d1b6a493ced4cdbcc93

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:24:50 GMT
Via
1.1 06a27d66e25d02ebcfb014b9d194016a.cloudfront.net (CloudFront)
Last-Modified
Mon, 13 Jun 2022 11:36:28 GMT
Server
AmazonS3
X-Amz-Cf-Pop
FRA60-P1
Age
1600
x-amz-meta-cb-modifiedtime
Mon, 13 Jun 2022 11:35:44 GMT
ETag
"660cf06ad536c4a2008b8a01935a2e73"
X-Cache
Hit from cloudfront
Content-Type
image/png
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
19029
X-Amz-Cf-Id
Nv2YSY6ReGwKUqr9LilJPd0OFgfgi9RKpZPevaXVJYVKFoZe5YHsaQ==
survey-ax-query-complexity.png
hd.egain.com/images/
39 KB
40 KB
Image
General
Full URL
https://hd.egain.com/images/survey-ax-query-complexity.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.32.121.33 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-121-33.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
040315d8d614359cb9fa74e1ca9c37e572193bb2407ceaf6d5d1f24d81f32e44

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:24:50 GMT
Via
1.1 9ef1b108656dc6d0707b168b862883dc.cloudfront.net (CloudFront)
Last-Modified
Mon, 13 Jun 2022 09:32:10 GMT
Server
AmazonS3
X-Amz-Cf-Pop
FRA60-P1
Age
1600
x-amz-meta-cb-modifiedtime
Mon, 13 Jun 2022 09:25:00 GMT
ETag
"c79d55a686be290e48ee038c63637b88"
X-Cache
Hit from cloudfront
Content-Type
image/png
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
40013
X-Amz-Cf-Id
F2NwcoaXkAtWPTTLeyTMS25Hd_Lblovg3kl0E0WfNFUp7BaNG4Dd9Q==
survey-ax-kb.png
hd.egain.com/images/
52 KB
52 KB
Image
General
Full URL
https://hd.egain.com/images/survey-ax-kb.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.32.121.33 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-121-33.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
ac99dca62f0552dab878932690f6367446ff42e09b7f5ddf86ad8107daef5b59

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:24:50 GMT
Via
1.1 00746b020527dcdbeca0dab6f6de299a.cloudfront.net (CloudFront)
Last-Modified
Mon, 13 Jun 2022 09:32:12 GMT
Server
AmazonS3
X-Amz-Cf-Pop
FRA60-P1
Age
1600
x-amz-meta-cb-modifiedtime
Mon, 13 Jun 2022 09:25:00 GMT
ETag
"bee242a5efbbc83ea020aaa2a0576aac"
X-Cache
Hit from cloudfront
Content-Type
image/png
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
53129
X-Amz-Cf-Id
P3ZCdqWwKE-kvPPOCa7sSPlZK-8Rv-ehLiAaniHe-r0FpKoJy-DNtw==
survey-ax-pain.png
hd.egain.com/images/
25 KB
25 KB
Image
General
Full URL
https://hd.egain.com/images/survey-ax-pain.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.32.121.33 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-121-33.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
359e48a718469149c526160224e6eed5187b927680a9bd88ef769ea091f0f5d9

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:24:50 GMT
Via
1.1 9ef1b108656dc6d0707b168b862883dc.cloudfront.net (CloudFront)
Last-Modified
Mon, 13 Jun 2022 09:32:12 GMT
Server
AmazonS3
X-Amz-Cf-Pop
FRA60-P1
Age
1600
x-amz-meta-cb-modifiedtime
Mon, 13 Jun 2022 09:25:00 GMT
ETag
"85f0094f5221cd0d6ce8cfad223288a5"
X-Cache
Hit from cloudfront
Content-Type
image/png
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
25547
X-Amz-Cf-Id
LFJUZNyzdsVAn5-zP5yVyV_DycmKhLpcYTWhUTmNl3Xzwxn26nXgFA==
survey-ax-stress.png
hd.egain.com/images/
22 KB
23 KB
Image
General
Full URL
https://hd.egain.com/images/survey-ax-stress.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.32.121.33 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-121-33.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
ec6e9399c7fb337f1a3d1850b1c19d461355a963059df399c2fa315a8ea75e02

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 24 Jan 2023 17:41:16 GMT
Via
1.1 00746b020527dcdbeca0dab6f6de299a.cloudfront.net (CloudFront)
Last-Modified
Mon, 13 Jun 2022 09:32:10 GMT
Server
AmazonS3
X-Amz-Cf-Pop
FRA60-P1
Age
614
x-amz-meta-cb-modifiedtime
Mon, 13 Jun 2022 09:25:00 GMT
ETag
"e02d4daa941f57fe17a1842debeaf830"
X-Cache
Hit from cloudfront
Content-Type
image/png
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
22618
X-Amz-Cf-Id
DOK8lzOhOoopTTFuJklurg4TGv7PWZHqDRo0TUiuPFZPcG7rOWIYGw==
js
www.googletagmanager.com/gtag/
222 KB
77 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G&l=dataLayer&cx=c
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:831::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
d2e97796479c88ca7334bd1506733cdd12c6734b512cea8717066de0a74e4d3a
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Tue, 24 Jan 2023 17:51:29 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
access-control-allow-headers
Cache-Control
content-length
78740
x-xss-protection
0
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
expires
Tue, 24 Jan 2023 17:51:29 GMT
analytics.js
www.google-analytics.com/
49 KB
20 KB
Script
General
Full URL
https://www.google-analytics.com/analytics.js
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4860:4802:38::178 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
5971b095cff574a66d35ada016d4c077c86e2dea62e9c0f14cf7c94b258619de
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
date
Tue, 24 Jan 2023 16:26:10 GMT
last-modified
Tue, 10 Jan 2023 21:29:14 GMT
server
Golfe2
age
5119
vary
Accept-Encoding
content-type
text/javascript
cache-control
public, max-age=7200
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
20085
expires
Tue, 24 Jan 2023 18:26:10 GMT
js
www.googletagmanager.com/gtag/
172 KB
63 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=AW-946629603&l=dataLayer&cx=c
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:831::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
29f5364bf1e6009d746ef05006dc1a2d6cc31952a958a4bc91ea2542a7dbf925
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Tue, 24 Jan 2023 17:51:29 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
64477
x-xss-protection
0
last-modified
Tue, 24 Jan 2023 17:05:05 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Tue, 24 Jan 2023 17:51:29 GMT
/
googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/
2 KB
2 KB
Script
General
Full URL
https://googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/?random=1674582689362&cv=11&fst=1674582689362&bg=ffffff&guid=ON&async=1&gtm=2oa1n0&u_w=1600&u_h=1200&hn=www.googleadservices.com&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fcontact-center-knowledge-management-state-2022%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Dagentexp-s1-na%26uid%3D922f2508-5042-ec11-8c60-000d3a5364f1&tiba=State%20of%20Agent%20Experience%20and%20Contact%20Center%20Knowledge%202022%20%7C%20eGain%20Survey&auid=168445251.1674582689&uamb=0&uaw=0&data=event%3Dgtag.config&rfmt=3&fmt=4
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=AW-946629603
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:804::2002 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
810bbab89536f31232031275f3692f79cdf348a770219e5ed1468fd76c3650e3
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 24 Jan 2023 17:51:29 GMT
content-encoding
br
x-content-type-options
nosniff
server
cafe
content-type
text/javascript; charset=UTF-8
p3p
policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
cache-control
no-cache, must-revalidate
cross-origin-resource-policy
cross-origin
content-disposition
attachment; filename="f.txt"
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
1022
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
region1.google-analytics.com/g/
0
346 B
Ping
General
Full URL
https://region1.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=2oe1n0&_p=1302511176&cid=1675733323.1674582689&ul=en-us&sr=1600x1200&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&_s=1&sid=1674582689&sct=1&seg=0&dl=https%3A%2F%2Fwww.egain.com%2Fcontact-center-knowledge-management-state-2022%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Dagentexp-s1-na%26uid%3D922f2508-5042-ec11-8c60-000d3a5364f1&dt=State%20of%20Agent%20Experience%20and%20Contact%20Center%20Knowledge%202022%20%7C%20eGain%20Survey&en=page_view&_fv=1&_nsi=1&_ss=1
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4860:4802:34::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 24 Jan 2023 17:51:29 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
a
key-cdn.printfriendly.com/api/v3/domain_settings/
160 B
609 B
Script
General
Full URL
https://key-cdn.printfriendly.com/api/v3/domain_settings/a?callback=pfMod.saveDSSettings&hostname=www.egain.com&client_version=client
Requested by
Host: cdn.printfriendly.com
URL: https://cdn.printfriendly.com/printfriendly.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:6ea0:f400::4 Zagreb, Croatia, ASN60068 (CDN77 ^_^, GB),
Reverse DNS
Software
CDN77-Turbo /
Resource Hash
6a930ffad1d194fbfa2d175e66172c9a53470a52775d7c8bdcd2f67096d912b0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

x-77-pop
zagrebHR
date
Tue, 24 Jan 2023 17:51:29 GMT
via
1.1 google
content-encoding
gzip
x-cache
HIT
x-77-cache
HIT
x-age
613
alt-svc
quic="169.150.242.138:443"; ma=2592000; v="44,43,39", h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-request-id
7cfccbb7-9d5b-445c-b166-d3fcfaaf8d0b
x-77-nzt
AamW8oqL++f/ZQIAAA
x-runtime
0.013399
x-accel-expires
@1674585676
server
CDN77-Turbo
etag
W/"6a930ffad1d194fbfa2d175e66172c9a"
x-77-nzt-ray
bcd92b1f470a5507a11ad06354d6d72a
vary
Accept-Encoding
content-type
text/javascript; charset=utf-8
cache-control
max-age=3600, public
insight.min.js
snap.licdn.com/li.lms-analytics/
13 KB
5 KB
Script
General
Full URL
https://snap.licdn.com/li.lms-analytics/insight.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:26f0:3500:16::215:149b Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
f56ccb2db87aacedd9415232e40f80bff9939703df2f9c3f9ec8a092e545349f
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Tue, 24 Jan 2023 17:51:29 GMT
content-encoding
gzip
x-content-type-options
nosniff
last-modified
Tue, 10 Jan 2023 17:22:56 GMT
x-cdn
AKAM
vary
Accept-Encoding
content-type
application/x-javascript;charset=utf-8
cache-control
max-age=82303
accept-ranges
bytes
content-length
4777
diffuser.js
diffuser-cdn.app-us1.com/diffuser/
24 KB
6 KB
Script
General
Full URL
https://diffuser-cdn.app-us1.com/diffuser/diffuser.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6811:925b , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
15eb202865d1d835fae2eff61bb922fa91fb4064a1fb850ebadab1f190782648

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Tue, 24 Jan 2023 17:51:29 GMT
content-encoding
gzip
via
1.1 0121ceb2efadb6db52d122a8b6b52f90.cloudfront.net (CloudFront)
cf-cache-status
HIT
x-amz-cf-pop
FRA60-P2
age
42
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Thu, 21 Oct 2021 17:42:06 GMT
server
cloudflare
etag
W/"4d482a43613d3966f353ec9d97452e0c"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=300
cf-ray
78ea9e11cc399bbc-FRA
x-amz-cf-id
IouDim5lDZbnGWjG8Bla2cdEZjnk40TLSx2z-sd7XWlxzCFvxmQjlg==
56380144.js
bat.bing.com/p/action/
0
119 B
Script
General
Full URL
https://bat.bing.com/p/action/56380144.js
Requested by
Host: bat.bing.com
URL: https://bat.bing.com/bat.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
cache-control
private,max-age=1800
date
Tue, 24 Jan 2023 17:51:29 GMT
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
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x-cache
CONFIG_NOCACHE
p
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16 B
32 B
XHR
General
Full URL
https://cdn.dreamdata.cloud/api/v1/p
Requested by
Host: cdn.dreamdata.cloud
URL: https://cdn.dreamdata.cloud/scripts/analytics/v1/dreamdata.min.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
34.120.220.80 Kansas City, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM, US),
Reverse DNS
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Software
Google Frontend /
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36
Content-Type
text/plain

Response headers

date
Tue, 24 Jan 2023 17:51:29 GMT
via
1.1 google
strict-transport-security
max-age=15768000;includeSubdomains
server
Google Frontend
content-type
application/json; charset=utf-8
access-control-allow-origin
*
x-cloud-trace-context
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alt-svc
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content-length
16
collect
www.google-analytics.com/j/
4 B
208 B
XHR
General
Full URL
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Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4860:4802:38::178 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
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Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
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accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Tue, 24 Jan 2023 17:51:29 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
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cache-control
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access-control-allow-credentials
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cross-origin-resource-policy
cross-origin
alt-svc
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content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/j/
2 B
69 B
XHR
General
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j99&a=1302511176&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fcontact-center-knowledge-management-state-2022%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Dagentexp-s1-na%26uid%3D922f2508-5042-ec11-8c60-000d3a5364f1&ul=en-us&de=UTF-8&dt=State%20of%20Agent%20Experience%20and%20Contact%20Center%20Knowledge%202022%20%7C%20eGain%20Survey&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Parse%20URL&ea=Find%20UID&_u=YADAAUABAAAAACAAI~&jid=952802295&gjid=405872376&cid=1675733323.1674582689&tid=UA-15835029-4&_gid=628987557.1674582690&_r=1&gtm=2wg1n0NC9SGDL&cd17=922f2508-5042-ec11-8c60-000d3a5364f1&z=1815619195
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4860:4802:38::178 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Tue, 24 Jan 2023 17:51:29 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
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cross-origin-resource-policy
cross-origin
alt-svc
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content-length
2
expires
Fri, 01 Jan 1990 00:00:00 GMT
0
bat.bing.com/action/
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287 B
Image
General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
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Security Headers
Name Value
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Request headers

accept-language
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Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

pragma
no-cache
strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Tue, 24 Jan 2023 17:51:29 GMT
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
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x-cache
CONFIG_NOCACHE
access-control-allow-origin
*
cache-control
no-cache, must-revalidate
expires
Fri, 01 Jan 1990 00:00:00 GMT
egain-chat.js
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4 KB
2 KB
Script
General
Full URL
https://ebrain.egain.com/system/templates/chat/egain-chat.js
Requested by
Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Reverse DNS
Software
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Resource Hash
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Security Headers
Name Value
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Strict-Transport-Security max-age=31536000; includeSubDomains; preload
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Tue, 24 Jan 2023 17:51:30 GMT
content-encoding
gzip
x-content-type-options
nosniff
strict-transport-security
max-age=31536000; includeSubDomains; preload
server
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content-security-policy
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x-amzn-requestid
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x-amzn-trace-id
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content-length
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24 KB
25 KB
Script
General
Full URL
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Requested by
Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:1f14:f4:7d01:ce87:6325:7146:1639 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

pragma
cache
date
Tue, 24 Jan 2023 17:51:30 GMT
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-content-type-options
nosniff
accept-encoding
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last-modified
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content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
x-frame-options
SAMEORIGIN
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cache-control
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accept-ranges
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content-length
24532
x-ua-compatible
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294 B
2 KB
Script
General
Full URL
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Requested by
Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:1f14:f4:7d01:ce87:6325:7146:1639 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
Server /
Resource Hash
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Security Headers
Name Value
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Strict-Transport-Security max-age=31536000; includeSubDomains; preload
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Tue, 24 Jan 2023 17:51:30 GMT
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-content-type-options
nosniff
x-amzn-remapped-content-length
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content-security-policy
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x-amzn-requestid
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x-amzn-remapped-connection
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x-amz-apigw-id
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x-ua-compatible
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pragma
no-cache
server
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x-frame-options
SAMEORIGIN
content-type
text/javascript; charset=UTF-8
cache-control
no-cache
x-amzn-remapped-date
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expires
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EG26912918
analytics.analytics-egain.com/iframe/ Frame A542
4 KB
4 KB
Document
General
Full URL
https://analytics.analytics-egain.com/iframe/EG26912918
Requested by
Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.211.192.133 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
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Software
/
Resource Hash
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Request headers

Referer
https://www.egain.com/
Upgrade-Insecure-Requests
1
User-Agent
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accept-language
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Response headers

cache-control
max-age=86400
content-type
text/html;charset=utf-8
date
Tue, 24 Jan 2023 17:51:29 GMT
expires
Wed, 25 Jan 2023 17:51:29 GMT
server
collect
stats.g.doubleclick.net/j/
4 B
441 B
XHR
General
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j99&tid=UA-15835029-4&cid=1675733323.1674582689&jid=866917618&gjid=892694863&_gid=628987557.1674582690&_u=YADAAUAAAAAAACAAI~&z=534897203
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c06::9c Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
date
Tue, 24 Jan 2023 17:51:29 GMT
x-content-type-options
nosniff
last-modified
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server
Golfe2
content-type
text/plain
access-control-allow-origin
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cache-control
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access-control-allow-credentials
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cross-origin-resource-policy
cross-origin
alt-svc
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content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/
4 B
70 B
XHR
General
Full URL
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Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c06::9c Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
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Security Headers
Name Value
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X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
date
Tue, 24 Jan 2023 17:51:29 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
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cross-origin-resource-policy
cross-origin
alt-svc
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content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
tr.lfeeder.com/
43 B
294 B
Image
General
Full URL
https://tr.lfeeder.com/?sid=ywVkO4XMdlOaZ6Bj&data=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
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.122.107 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-122-107.fra60.r.cloudfront.net
Software
CloudFront /
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Tue, 24 Jan 2023 17:51:29 GMT
via
1.1 598a1f878f2efc16baaf47787ffe82d2.cloudfront.net (CloudFront)
server
CloudFront
x-amz-cf-pop
FRA60-P2
x-cache
LambdaGeneratedResponse from cloudfront
content-type
image/gif
content-length
43
x-amz-cf-id
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/
www.google.com/pagead/1p-user-list/946629603/
42 B
548 B
Image
General
Full URL
https://www.google.com/pagead/1p-user-list/946629603/?random=1674582689362&cv=11&fst=1674579600000&bg=ffffff&guid=ON&async=1&gtm=2oa1n0&u_w=1600&u_h=1200&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fcontact-center-knowledge-management-state-2022%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Dagentexp-s1-na%26uid%3D922f2508-5042-ec11-8c60-000d3a5364f1&tiba=State%20of%20Agent%20Experience%20and%20Contact%20Center%20Knowledge%202022%20%7C%20eGain%20Survey&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=3892973255&rmt_tld=0&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:80a::2004 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
Content-Security-Policy script-src 'none'; object-src 'none'
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 24 Jan 2023 17:51:29 GMT
content-security-policy
script-src 'none'; object-src 'none'
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
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content-length
42
x-xss-protection
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expires
Fri, 01 Jan 1990 00:00:00 GMT
/
www.google.de/pagead/1p-user-list/946629603/
42 B
548 B
Image
General
Full URL
https://www.google.de/pagead/1p-user-list/946629603/?random=1674582689362&cv=11&fst=1674579600000&bg=ffffff&guid=ON&async=1&gtm=2oa1n0&u_w=1600&u_h=1200&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fcontact-center-knowledge-management-state-2022%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Dagentexp-s1-na%26uid%3D922f2508-5042-ec11-8c60-000d3a5364f1&tiba=State%20of%20Agent%20Experience%20and%20Contact%20Center%20Knowledge%202022%20%7C%20eGain%20Survey&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=3892973255&rmt_tld=1&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80e::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
Content-Security-Policy script-src 'none'; object-src 'none'
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 24 Jan 2023 17:51:29 GMT
content-security-policy
script-src 'none'; object-src 'none'
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
token
cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/
36 B
366 B
XHR
General
Full URL
https://cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/token
Requested by
Host: snap.licdn.com
URL: https://snap.licdn.com/li.lms-analytics/insight.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:223d:2000:2:53b2:240:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
/
Resource Hash
7b1eaaaf180a13c29b6dddc3b0ae23333b4397e0f3c065b4c86da2f2530a5f89

Request headers

Accept
*
Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Tue, 24 Jan 2023 17:15:46 GMT
content-encoding
gzip
via
1.1 51bcd21e941ceaec99864557d86202ae.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA56-P3
age
2143
vary
accept-encoding
x-cache
Hit from cloudfront
content-type
application/json
access-control-allow-origin
*
cache-control
public, max-age=3600
x-amz-cf-id
FtLofMZpPwRCHEAVm2Cy1nvK6mPFaligd6lGx2_Wm2KZ6N0uHOGPyQ==
collect
px4.ads.linkedin.com/
Redirect Chain
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1674582689830&url=https%3A%2F%2Fwww.egain.com%2Fcontact-center-knowledge-management-state-2022%2F%3Futm_source%3D1on1%26utm_medium%3D...
  • https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1674582689830%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fcont...
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1674582689830&url=https%3A%2F%2Fwww.egain.com%2Fcontact-center-knowledge-management-state-2022%2F%3Futm_source%3D1on1%26utm_medium%3D...
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1674582689830&url=https%3A%2F%2Fwww.egain.com%2Fcontact-center-knowledge-management-state-2022%2F%3Futm_source%3D1on1%26utm_medium%3...
0
480 B
Image
General
Full URL
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1674582689830&url=https%3A%2F%2Fwww.egain.com%2Fcontact-center-knowledge-management-state-2022%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Dagentexp-s1-na%26uid%3D922f2508-5042-ec11-8c60-000d3a5364f1&liSync=true&e_ipv6=AQKHSo9mnO4XXAAAAYXk6AoUx4ywxME4Zt1s2_li_dlOxjNFM8vRzibu4m5tzijwOPJ9Y5TbAkKTH9MGWta7B4LFL_Gikg
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
H2
Server
13.107.42.14 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Tue, 24 Jan 2023 17:51:29 GMT
nel
{"report_to":"network-errors","max_age":1296000,"success_fraction":0.00066,"failure_fraction":1,"include_subdomains":true}
x-li-pop
afd-prod-lor1-x
x-msedge-ref
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linkedin-action
1
report-to
{"group":"network-errors","max_age":2592000,"endpoints":[{"url":"https://www.linkedin.com/li/rep"}],"include_subdomains":true}
content-type
application/javascript
x-li-fabric
prod-lor1
x-cache
CONFIG_NOCACHE
x-li-proto
http/2
content-length
0
x-li-uuid
AAXzBipqg5Jed7e5vpziKQ==

Redirect headers

date
Tue, 24 Jan 2023 17:51:29 GMT
nel
{"report_to":"network-errors","max_age":1296000,"success_fraction":0.00066,"failure_fraction":1,"include_subdomains":true}
x-li-pop
afd-prod-lor1-x
x-msedge-ref
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linkedin-action
1
report-to
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x-li-fabric
prod-lor1
location
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x-cache
CONFIG_NOCACHE
x-li-proto
http/2
content-length
0
x-li-uuid
AAXzBipnQ3e2T6D8IjTBtA==
ga-audiences
www.google.com/ads/
42 B
107 B
Image
General
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j99&tid=UA-15835029-4&cid=1675733323.1674582689&jid=866917618&_u=YADAAUAAAAAAACAAI~&z=1560222188
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:80a::2004 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 24 Jan 2023 17:51:29 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
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content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/
42 B
107 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j99&tid=UA-15835029-4&cid=1675733323.1674582689&jid=866917618&_u=YADAAUAAAAAAACAAI~&z=1560222188
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80e::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 24 Jan 2023 17:51:29 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.com/ads/
42 B
107 B
Image
General
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j99&tid=UA-15835029-4&cid=1675733323.1674582689&jid=952802295&_u=YADAAUABAAAAACAAI~&z=21612936
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:80a::2004 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 24 Jan 2023 17:51:29 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/
42 B
107 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j99&tid=UA-15835029-4&cid=1675733323.1674582689&jid=952802295&_u=YADAAUABAAAAACAAI~&z=21612936
Requested by
Host: www.egain.com
URL: https://www.egain.com/contact-center-knowledge-management-state-2022/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=agentexp-s1-na&uid=922f2508-5042-ec11-8c60-000d3a5364f1
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80e::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
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Response headers

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Request headers

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Response headers

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Request headers

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Security Headers
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Response headers

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Response headers

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Verdicts & Comments Add Verdict or Comment

174 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| oncontentvisibilityautostatechange undefined| $ function| jQuery undefined| RS_CacheGS undefined| RS_CacheGS_queue undefined| RS_Cache_define object| punchgs object| _gsScope undefined| GreenSockGlobals undefined| _gsQueue undefined| _gsDefine object| cnArgs undefined| countDownDate undefined| x string| sticky_header_style function| setREVStartSize function| gtag object| dataLayer function| getParam function| getExpiryRecord function| addGclid string| EG_ACT_ID object| uetq function| ldfdr object| fs object| analytics object| __DD_TEMP_ANALYTICS__ string| pfHeaderImgUrl string| pfHeaderTagline string| pfdisableClickToDel string| pfImagesSize string| pfImageDisplayStyle string| pfEncodeImages string| pfShowHiddenContent string| pfDisableEmail string| pfDisablePDF string| pfDisablePrint string| pfCustomCSS string| pfPlatform function| EvEmitter function| imagesLoaded object| google_tag_manager object| google_tag_data string| GoogleAnalyticsObject function| ga function| oceanwpAutoLightbox function| oceanwpInitLightbox function| $j object| GooglebQhCsO object| oceanwpLocalize function| onYouTubeIframeAPIReady object| gaGlobal function| oceanwpCustomSelects function| oceanwpDropDownMobile function| oceanwpDropDownSearch function| oceanwpInitFitVids function| oceanwpFixedFooter function| oceanwpFullScreenMenu function| oceanwpFullScreenMobile function| oceanwpHeaderReplaceSearch function| oceanwpHeaderSearchForm function| oceanwpInfiniteScrollInit function| oceanwpMasonryGrids function| oceanwpInitMatchHeight function| oceanwpMegaMenu function| oceanwpNavNoClick function| oceanwpOverlaySearch function| oceanwpParallaxFooter function| oceanwpScrollEffect function| oceanwpGetAdminbarHeight function| oceanwpGetTopbarHeight function| oceanwpGetStickyHeaderHeight function| oceanwpScrollTop function| oceanwpMobileMenu function| oceanwpInitCarousel function| oceanwpSuperFish function| oceanwpVerticalHeader object| $window number| $lastWindowWidth number| $lastWindowHeight function| Cookies function| jQueryBridget function| getSize function| matchesSelector object| fizzyUIUtils function| Outlayer function| Isotope function| Masonry function| SmoothScroll object| PojoA11yOptions function| heateorSssLoadEvent string| heateorSssSharingAjaxUrl string| heateorSssCloseIconPath string| heateorSssPluginIconPath number| heateorSssHorizontalSharingCountEnable number| heateorSssVerticalSharingCountEnable number| heateorSssSharingOffset number| heateorSssMobileStickySharingEnabled string| heateorSssCopyLinkMessage object| heateorSssUrlCountFetched string| heateorSssSharesText string| heateorSssShareText function| heateorSssPopup function| heateorSssDetermineWhatsappShareAPI function| heateorSssMoreSharingPopup function| heateorSssFilterSharing object| heateorSssFacebookTargetUrls function| heateorSssGetSharingCounts function| heateorSssFetchFacebookShares function| heateorSssFBShareJSONCall function| heateorSssSaveFacebookShares function| heateorSssCalculateApproxCount function| heateorSssCalculateActualCount function| heateorSssCapitaliseFirstLetter function| heateorSssHideSharing function| ClipboardJS object| megamenu object| __gaConnectorEventsEmitted object| commonUtils function| toCdnUrl function| persistComputedStylesAndRect function| toAbsoluteUrl object| messageBus object| logger function| pfRedirect object| printfriendlyOptionsParser function| OriginalPageFetch string| PF_VERSION object| pfMod object| priFri object| egainDockChatParam string| domain string| pageName object| egainDockChat string| agentUnavailableRedirectURL undefined| customDockButton object| domainRegex function| _getDomain string| botPattern object| re string| userAgent boolean| chatLaunched undefined| launchElement function| launchScript function| resizeChatWindow function| isMobile function| createBackdrop string| _linkedin_partner_id object| _linkedin_data_partner_ids string| visitorGlobalObjectAlias function| vgo function| UET function| UET_init function| UET_push object| ueto_6d4e1e752e object| JSON3 function| setImmediate function| clearImmediate string| Integration function| normalize object| gaplugins object| gaData object| EGAINCLOUD function| eGOFRPatternStore object| EG_CALL_Q string| prismGlobalObjectAlias object| visitorGlobalObject function| lintrk boolean| _already_called_lintrk object| ziws object| eGain

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ebrain.egain.com/ Name: AWSALB
Value: K6vHMV3PnIwd0DPKS4ONGKqQeHxY/+DwuYIRIQrnBjcKcLtk6i1mPzBaO+Er8aGO52I9RXuX5eyqzuRDMdhTU2gOCPgCs1HYsaDi8BVrJgpx8aJTqxgGFGKLMmUyKpdX0OM67YyJ0IWtlBm4w8UemC+VOx30VmXtHDHNKZnBgPNycdvkmK8Lp4fxNXCaJw==
ebrain.egain.com/ Name: AWSALBCORS
Value: K6vHMV3PnIwd0DPKS4ONGKqQeHxY/+DwuYIRIQrnBjcKcLtk6i1mPzBaO+Er8aGO52I9RXuX5eyqzuRDMdhTU2gOCPgCs1HYsaDi8BVrJgpx8aJTqxgGFGKLMmUyKpdX0OM67YyJ0IWtlBm4w8UemC+VOx30VmXtHDHNKZnBgPNycdvkmK8Lp4fxNXCaJw==

4 Console Messages

Source Level URL
Text
security error
Message:
Refused to frame 'https://ebrain.egain.com/' because an ancestor violates the following Content Security Policy directive: "frame-ancestors 'self' ebrain.egain.cloud".
security error URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js(Line 210)
Message:
Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('https://ebrain.egain.com') does not match the recipient window's origin ('null').
security error
Message:
Refused to frame 'https://ebrain.egain.com/' because an ancestor violates the following Content Security Policy directive: "frame-ancestors 'self' ebrain.egain.cloud".
security error URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js(Line 210)
Message:
Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('https://ebrain.egain.com') does not match the recipient window's origin ('null').

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

analytics.analytics-egain.com
bat.bing.com
cdn.dreamdata.cloud
cdn.linkedin.oribi.io
cdn.printfriendly.com
diffuser-cdn.app-us1.com
ebrain.egain.com
fonts.googleapis.com
fonts.gstatic.com
googleads.g.doubleclick.net
hd.egain.com
key-cdn.printfriendly.com
prism.app-us1.com
px.ads.linkedin.com
px4.ads.linkedin.com
region1.google-analytics.com
sc.lfeeder.com
snap.licdn.com
stats.g.doubleclick.net
tr.lfeeder.com
trackcmp.net
ws.zoominfo.com
www.egain.com
www.google-analytics.com
www.google.com
www.google.de
www.googletagmanager.com
www.linkedin.com
13.107.42.14
13.32.121.33
13.82.107.234
18.66.122.107
2001:4860:4802:34::36
2001:4860:4802:38::178
2600:1f14:f4:7d01:ce87:6325:7146:1639
2600:9000:223d:2000:2:53b2:240:93a1
2600:9000:225e:1e00:1f:f723:6fc0:93a1
2606:4700:4400::ac40:9197
2606:4700::6810:a852
2606:4700::6811:915b
2606:4700::6811:925b
2620:1ec:21::14
2620:1ec:c11::200
2a00:1450:4001:80e::2003
2a00:1450:4001:810::200a
2a00:1450:4001:831::2008
2a00:1450:400c:c06::9c
2a00:1450:400d:804::2002
2a00:1450:400d:80a::2003
2a00:1450:400d:80a::2004
2a02:26f0:3500:16::215:149b
2a02:6ea0:c700::10
2a02:6ea0:f400::4
34.120.220.80
52.211.192.133
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0aa6a7045a55ddcb25bbee4d1edcb864081cf59f7fc9bdc1ada22a32ed4ad3ad
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