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Company < Press Releases


ENGHOUSE EXPANDS PARTNERSHIP WITH INTERTEC SYSTEMS, PROVIDING VIDEO
COLLABORATION AND CONTACT CENTER TECHNOLOGIES TO THE MIDDLE EAST

Dubai, U.A.E. – October 19, 2023 – Enghouse Interactive, a leading provider of
mission critical enterprise technologies, today announced an expansion of its
partnership with Intertec Systems. This collaboration is set to offer a
comprehensive suite of state-of-the-art video collaboration, enterprise video
management contact center and fleet management transportation solutions to the
Middle Eastern market.

“This partnership embodies our commitment to globally expanding our channel
program,” said Vince Mifsud, President of Enghouse Systems. “By joining forces
with Intertec Systems, we are expanding our technologies into the Middle East
market through a partner that has the local presence and required know-how to
succeed in this region.”

Enghouse will provide Intertec Systems with an expansive range of enterprise
solutions for a broad range of industry sectors such as health care, BFSI,
government, retail and the courts. These solutions are centered around specific
workflows, driving efficiency and productivity to new heights. They are already
deployed in supreme courts, leading health care organizations in the U.S. and
transportation systems in major metropolitan areas around the world.

“Our collaboration with Enghouse is a testament to our shared vision of
empowering businesses in the Middle East,” said Naresh Kothari, MD of Intertec
Systems. “Together, we aim to deliver unparalleled video collaboration
experiences that drive growth and transformation.”

Key Aspects of the Enghouse-Intertec Partnership

 1. Customized Solutions for Varied Industries: Enghouse’s collaboration with
    Intertec will focus our video collaboration tools, catering to the distinct
    demands and challenges of sectors like health care, BFSI, government, retail
    and courts.
 2. Cloud Conferencing & Unified Meeting Rooms: Customers will benefit from the
    Enghouse cloud conferencing platform and integrated meeting room systems,
    ensuring a smooth and engaging virtual meeting experience.
 3. Innovation at its Best: The partnership is committed to providing customers
    with groundbreaking ways to connect and streamline their business processes.
 4. Choice- Flexible Deployment: Clients can opt for on-premises, cloud-based,
    or hybrid setups, ensuring their video collaboration tools are in sync with
    their specific infrastructure and operational needs.

The Consulate General of Canada in Dubai is pleased with the global success of
Enghouse, a Canadian company. Consulate officials pointed to today’s
announcement as a strong example of Canadian innovation and R&D creating
enterprise software products and strategically coupling them with regional
expert partners like Intertec Systems. “It’s encouraging to see that Enghouse
has invested and expanded its presence in the UAE – a critical, high growth and
forward-thinking technology market, and an important partner for Canada,” said
Tracy Reynolds, Consul General of Canada in Dubai.

 

About Enghouse Interactive: Enghouse Interactive (EI), a subsidiary of Enghouse
Systems Limited, is a renowned global leader in contact center software and
video technology solutions offering its customers and partners the valuable
advantage of choice. EI empowers businesses to transform contact centers from
cost centers into powerful growth engines. EI simplifies complex integrations
through open standards and supporting various telephony technologies to ensure
seamless customer accessibility across channels and locations.

 

About Intertec Systems: Established in 1991, Intertec Systems is a leading IT
solutions and services provider, championing the cause of digital transformation
across the Middle East and India. With over 50 technology alliances, Intertec
boasts robust capabilities in digital transformation, cloud, security,
application services, and managed services. Serving a diverse clientele from
sectors like public, healthcare, banking, insurance, retail, real estate, and
utilities, Intertec leverages multi-country delivery centers and
industry-specific platforms to ensure rapid solutions for these industries. For
further details, please visit www.intertecsystems.com.


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