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AMAZON LOCKER+ CUSTOMER SERVICE ASSOCIATE
AMAZON
PORTLAND,OR
--------------------------------------------------------------------------------
JOB HIGHLIGHTS
NEW
Education AssistanceRetirement Benefit
AMAZON LOCKER+ CUSTOMER SERVICE ASSOCIATE
JOB OVERVIEW
You re on your way to joining the dedicated team at Amazon that makes the return
and pickup of packages convenient for our customers at our Locker+ retail
locations. We are looking for associates who are ready to delight our customers
with quality service, have an up-for-anything attitude, and thrive in an
ever-changing environment. Our associates go beyond assisting with customer
orders, they connect personally with our customers and uplift their lives even
if for just a few moments. Associates work in designated retail locations where
it s convenient for our customers helping facilitate the delivery and return of
customer orders.
Duties & Responsibilities
Some of your duties may include:
1. Receive, pick, and stow customer orders, process returns, and prepare for
delivery.
2. Assist customers with questions they may have.
3. Work through problem-solving scenarios for customers.
4. Maintain a clean, safe, and organized workspace.
5. Manage responsibilities for a Locker+ location, including opening and
closing site.
6. Use technology like smartphones and handheld devices to sort, scan, and
prepare orders.
7. Receive truck deliveries.
You ll also need to be able to:
1. Perform physical labor including lifting up to 49 pounds, with or without
reasonable accommodation
2. Stand and walk during shifts lasting up to five hours, with or without
reasonable accommodation
3. Use carts, dollies, hand trucks, and other gear to move items around
4. Go up and down stairs (where applicable)
5. Be available to work part-time between the hours of 6:30 AM and 10:30 PM
with schedules varying week to week.
What it s like at Amazon Locker+ locations
1. Safety. Your safety is important to us, so we provide safe working
conditions.
2. Surroundings. You ll be behind a counter, working with customers. Depending
on the Locker+ site, you may be working in a Whole Foods Market, a
freestanding location, a partner retailer, or even in the lobby of a
warehouse.
3. Activity. You ll be on your feet for the majority of your shift, helping
customers and sorting packages.
4. Temperature. Our Locker+ locations are in comfortable, climate-controlled
environments.
5. Noise level. Sound levels are minimal, what one would expect in a grocery
store.
6. Dress code. Casual with a few rules to follow for safety. Comfortable,
closed-toe shoes are required.
Why You ll Love this Job
1. Stay busy. You ll be engaged your entire shift, from organizing packages to
chatting with customers.
2. Unique Workplace. Locations can vary, so you may be at a grocery or other
retailer.
3. Schedule options. Ideal for someone looking for a part-time role. Work up
to 20 hours per week and be able to work differing schedules: Tuesday and
Thursday one week, Wednesday and Saturday another, for example.
4. Shift flexibility. Shifts follow various operating business hours (example:
6:30AM 10:30PM). Shift times average 4-5 hours and are assigned per
business need. Choose shifts right from your own mobile device.
5. Training. You ll start with a set schedule for some training to get you up
to speed, then you can start choosing the shifts you d like to work.
6. Anytime Pay. You can instantly cash out up to 70% of your earnings
immediately after your shift (for select employee groups). Learn more about
Anytime Pay.
7. Career advancement. We have made a pledge to upskill our employees and
offer a variety of free training and development programs, and we also have
tuition reimbursement options. See where your Amazon journey can take you.
8. New skills. Depending on the role and location, you ll learn how to use the
latest Amazon technology.
9. Customer Obsession. Making someone else happy actually makes your day.
10. Quality is key. You have high standards and it shows in your work.
Why You ll Love Amazon
Many of our jobs come with great benefits including healthcare, parental leave,
ways to save for the future, and opportunities for career advancement all in a
safe and inclusive environment that s been ranked among the best workplaces in
the world. Offerings are dependent upon the role, work schedule, or location;
specific to a Locker+ Associate, the following benefits are included:
1. Competitive wage paid weekly, with overtime for more than 40 hours
2. 401(k) savings plan
3. Holiday pay opportunities
4. On-the-job training and skills development
5. Employee Assistance Program
Learn more about Amazon Benefits and Culture
Requirements:
1. Candidates must be 18 years or older with the ability to understand and
adhere to all job requirements and safety guidelines.
How To Get Started
You can begin by applying below. If you need help with your application or to
learn more about our hiring process, you can find support here: .
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal
opportunity employer and does not discriminate on the basis of race, national
origin, gender, gender identity, sexual orientation, protected veteran status,
disability, age, or other legally protected status. For individuals with
disabilities who would like to request an accommodation, please visit .
Apply
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AMAZON LOCKER+ CUSTOMER SERVICE ASSOCIATE
AMAZON
PORTLAND,OR
--------------------------------------------------------------------------------
NEW
Education AssistanceRetirement Benefit
Amazon Locker+ Customer Service AssociateJob OverviewYou re on your way to
joining the dedicated te...More
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