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An official website of the United States government


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Customer Assistance: 1-800-613-6743


HelpWithMyBank.gov
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Complaint Menu
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 * Contact
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 * An official website of the
   United States government

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GET ANSWERS TO YOUR BANKING QUESTIONS

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HelpWithMyBank.gov provides information and assistance for customers of national
banks and federal savings associations. We’re here to help!


BROWSE HELP TOPICS

Read some frequently asked questions and answers for bank customers.


 * BANK ACCOUNTS


 * BRANCH SERVICES


 * COMPLAINTS & INQUIRIES


 * COVID-19


 * CREDIT CARDS


 * DEBT & CREDIT SCORES


 * FRAUD & SCAMS


 * GIFT & PREPAID CARDS


 * INTEREST RATES


 * INVESTMENTS & TRUSTS


 * MORTGAGES & HOME EQUITY


 * PERSONAL & AUTO LOANS


CONTACT US

Can't find your answer here? Contact our Customer Assistance Group.

1-800-613-6743
Monday-Friday
7 a.m.-7 p.m. CT

More ways to contact us →

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Check your complaint status →

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For information about deposit insurance, visit the Federal Deposit Insurance
Corporation (FDIC) Electronic Deposit Insurance Estimator.

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OTHER THINGS YOU CAN DO


 * ALREADY FILED A COMPLAINT?
   
    * What Happens Next?
    * Check Complaint Status
    * File an Appeal


 * IF YOU HAVE AN APPRAISAL ISSUE:
   
    * File an Appraisal Complaint


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    * Search For Your Bank


 * LEARN MORE:
   
    * About This Website
    * A Message From the Director

Customer Assistance:
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Monday - Friday,
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HelpWithMyBank.gov provides information and assistance for customers of national
banks and federal savings associations. We're here to help!


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