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* Home * Find an Event * Sponsored Events * BuyerForesight Events * Participants * Host Branded Conversations * About Us * Contact Us * COMMON SENSE NETWORK & LEARN A CUSTOMER-CENTRIC APPROACH TO MORE EFFICIENT P&C OPERATIONS A VIRTUAL WHISKY TASTING SESSION NOVEMBER 10TH, 4 PM – 5:30 PM CT APPLY TO ATTEND Presented by HERE’S WHAT WE’LL DISCUSS: P&C carriers with an organization-wide focus on Customer Experience routinely outperform CX laggards by nearly 80%. As claims losses and replacement costs rise, acquriing, retaining and upselling customers efficiently is critical. How are the most customer-centric carriers changing culture and technology to thrive in this volatile market? In this session you’ll have conversation with the Head of North America Insurance at Celent, AWS Global Head of Partners for Insurance, and industry experts from EIS around questions like these: * How are you creating customer-centric sytems in the face of slow-changing company culture, outdated legacy systems, and new privacy regulations? * What progress are you making towards a true Customer 360 approach to identify CX gaps and opportunities for process improvement? * How are insurers embedding real customer-centricity into the heart of their operations, not just paying lip service to the concept? AGENDA 4:00 PM – 4:10 PM SESSION & PARTICIPANT INTRO 4:11 PM – 4:30 PM GUIDED WHISKEY TASTING BY AN EXPERT 4:31 PM – 5:20 PM INTERACTIVE DISCUSSION ON THE TOPIC 5:21 PM – 5:30 PM CLOSING SOLUTION EXPERTS JESS HURLEY P&C, GENERAL INSURANCE MARKETING LEAD LinkedIn KARLYN CARNAHAN HEAD OF INSURANCE, NORTH AMERICA AT CELENT LinkedIn RALPH SEVERINI GLOBAL LEAD FOR INSURANCE ALLIANCES AT AMAZON WEB SERVICES (AWS) LinkedIn This is an executive peer group round table for 8-10 Insurance Tech leaders. We use a conversational, story-telling approach that works best when everyone participates. REGISTER NOW WHO SHOULD APPLY FOR AN INVITATION? IF YOU ARE LOOKING TO TRANSFORM YOUR CORE INSURANCE PLATFORM DECISION-MAKERS WHO HAVE BUYING AUTHORITY FOR THEIR ORGANIZATION Participation in this Virtual Whisky Appreciation is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with a link to the meeting. REGISTER TO ATTEND CALL US +1 218-302-1460 EMAIL US GROW@BUYERFORESIGHT.COM Where are you located?*AfricaNorth AmericaAsia/PacificSouth AmericaEuropeMiddle East Buying Authority*BuyerInfluencerApprover Revenue*<$1,000,000$1,000,000 - $9,999,999$10,000,000 - $49,999,999$50,000,000 - $99,999,999$100,000,000 - $499,999,999+$500,000,000 Interest*Customer ExperienceCybersecurityFinancial TechHR TechHealthcare TechInsurance TechML/AI & DataMarketing TechRisk & Compliance I would like to receive important updates from Common Sense This site is protected by Invisible reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Δ HERE’S WHAT ATTENDEES AT PAST EVENTS HAVE SAID: I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday. Nicholas Zeisler Principal, Zeisler Consulting Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights. Sabrina Sexton Director, Global Digital Marketing and Customer experience, Stanley Black and Decker. I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them. Kimberly Carpenter Director, Large Business Customer Experience, NRG Energy A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them. Ryan Smith Sr. Director Care Strategy & CX, GoDaddy I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday. Nicholas Zeisler Principal, Zeisler Consulting Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights. Sabrina Sexton Director, Global Digital Marketing and Customer experience, Stanley Black and Decker. I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them. Kimberly Carpenter Director, Large Business Customer Experience, NRG Energy A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them. Ryan Smith Sr. Director Care Strategy & CX, GoDaddy OTHER ACTIVE EVENTS © 2022 Common Sense by BuyerForesight ™ ISO 9001 and ISO 27001 Certified BuyerForesight Terms of Use and Privacy Policy Point of Collection Notice Do Not Sell My Personal Information CCPA Manage Preferences Menu Receive Upcoming Event Notifications Find out about upcoming events you or your team may want to attend. SUBMIT Where are you located?North AmericaAsia/PacificEuropeMiddle East InterestCustomer ExperienceCybersecurityFinancial TechHR TechHealthcare TechInsurance TechML/AI & DataMarketing TechRisk & Compliance By hitting submit, you agree to receive important updates from Common Sense. COMPLETE THIS FORM TO BEGIN THE REGISTRATION PROCESS Where are you located?*AfricaNorth AmericaAsia/PacificSouth AmericaEuropeMiddle East Buying Authority*BuyerInfluencerApprover Revenue*<$1,000,000$1,000,000 - $9,999,999$10,000,000 - $49,999,999$50,000,000 - $99,999,999$100,000,000 - $499,999,999+$500,000,000 Interest*Customer ExperienceCybersecurityFinancial TechHR TechHealthcare TechInsurance TechML/AI & DataMarketing TechRisk & Compliance I would like to receive important updates from Common Sense This site is protected by Invisible reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Δ Close