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1 forms found in the DOM

POST https://forms.hsforms.com/submissions/v3/public/submit/formsnext/multipart/2712474/1ff094c5-33c4-4b1b-b091-468f2872b568

<form id="hsForm_1ff094c5-33c4-4b1b-b091-468f2872b568" method="POST" accept-charset="UTF-8" enctype="multipart/form-data" novalidate=""
  action="https://forms.hsforms.com/submissions/v3/public/submit/formsnext/multipart/2712474/1ff094c5-33c4-4b1b-b091-468f2872b568"
  class="hs-form-private hsForm_1ff094c5-33c4-4b1b-b091-468f2872b568 hs-form-1ff094c5-33c4-4b1b-b091-468f2872b568 hs-form-1ff094c5-33c4-4b1b-b091-468f2872b568_b02631a5-e5fb-4c16-83b3-4be7848add1f hs-form stacked"
  target="target_iframe_1ff094c5-33c4-4b1b-b091-468f2872b568" data-instance-id="b02631a5-e5fb-4c16-83b3-4be7848add1f" data-form-id="1ff094c5-33c4-4b1b-b091-468f2872b568" data-portal-id="2712474" data-hs-cf-bound="true">
  <div class="hs_firstname hs-firstname hs-fieldtype-text field hs-form-field"><label id="label-firstname-1ff094c5-33c4-4b1b-b091-468f2872b568" class="" placeholder="Enter your First Name"
      for="firstname-1ff094c5-33c4-4b1b-b091-468f2872b568"><span>First Name</span><span class="hs-form-required">*</span></label>
    <legend class="hs-field-desc" style="display: none;"></legend>
    <div class="input"><input id="firstname-1ff094c5-33c4-4b1b-b091-468f2872b568" name="firstname" required="" placeholder="First Name" type="text" class="hs-input" inputmode="text" autocomplete="given-name" value=""></div>
  </div>
  <div class="hs_lastname hs-lastname hs-fieldtype-text field hs-form-field"><label id="label-lastname-1ff094c5-33c4-4b1b-b091-468f2872b568" class="" placeholder="Enter your Last Name" for="lastname-1ff094c5-33c4-4b1b-b091-468f2872b568"><span>Last
        Name</span><span class="hs-form-required">*</span></label>
    <legend class="hs-field-desc" style="display: none;"></legend>
    <div class="input"><input id="lastname-1ff094c5-33c4-4b1b-b091-468f2872b568" name="lastname" required="" placeholder="Last Name" type="text" class="hs-input" inputmode="text" autocomplete="family-name" value=""></div>
  </div>
  <div class="hs_email hs-email hs-fieldtype-text field hs-form-field"><label id="label-email-1ff094c5-33c4-4b1b-b091-468f2872b568" class="" placeholder="Enter your Email" for="email-1ff094c5-33c4-4b1b-b091-468f2872b568"><span>Email</span><span
        class="hs-form-required">*</span></label>
    <legend class="hs-field-desc" style="display: none;"></legend>
    <div class="input"><input id="email-1ff094c5-33c4-4b1b-b091-468f2872b568" name="email" required="" placeholder="Work Email" type="email" class="hs-input" inputmode="email" autocomplete="email" value=""></div>
  </div>
  <div class="hs_company hs-company hs-fieldtype-text field hs-form-field"><label id="label-company-1ff094c5-33c4-4b1b-b091-468f2872b568" class="" placeholder="Enter your Company Name" for="company-1ff094c5-33c4-4b1b-b091-468f2872b568"><span>Company
        Name</span><span class="hs-form-required">*</span></label>
    <legend class="hs-field-desc" style="display: none;"></legend>
    <div class="input"><input id="company-1ff094c5-33c4-4b1b-b091-468f2872b568" name="company" required="" placeholder="Company" type="text" class="hs-input" inputmode="text" autocomplete="organization" value=""></div>
  </div>
  <div class="hs_phone hs-phone hs-fieldtype-text field hs-form-field"><label id="label-phone-1ff094c5-33c4-4b1b-b091-468f2872b568" class="" placeholder="Enter your Phone" for="phone-1ff094c5-33c4-4b1b-b091-468f2872b568"><span>Phone</span><span
        class="hs-form-required">*</span></label>
    <legend class="hs-field-desc" style="display: none;"></legend>
    <div class="input"><input id="phone-1ff094c5-33c4-4b1b-b091-468f2872b568" name="phone" required="" placeholder="Phone " type="tel" class="hs-input" inputmode="tel" autocomplete="tel" value=""></div>
  </div>
  <div class="hs_country hs-country hs-fieldtype-select field hs-form-field smart-field"><label id="label-country-1ff094c5-33c4-4b1b-b091-468f2872b568" class="" placeholder="Enter your Country"
      for="country-1ff094c5-33c4-4b1b-b091-468f2872b568"><span>Country</span><span class="hs-form-required">*</span></label>
    <legend class="hs-field-desc" style="display: none;"></legend>
    <div class="input"><select id="country-1ff094c5-33c4-4b1b-b091-468f2872b568" required="" class="hs-input is-placeholder" name="country">
        <option disabled="" value="">Country</option>
        <option value=""></option>
        <option value="United States">United States</option>
        <option value="Afghanistan">Afghanistan</option>
        <option value="Albania">Albania</option>
        <option value="Algeria">Algeria</option>
        <option value="Andorra">Andorra</option>
        <option value="Angola">Angola</option>
        <option value="Antigua &amp; Deps">Antigua &amp; Deps</option>
        <option value="Argentina">Argentina</option>
        <option value="Armenia">Armenia</option>
        <option value="Australia">Australia</option>
        <option value="Austria">Austria</option>
        <option value="Azerbaijan">Azerbaijan</option>
        <option value="Bahamas">Bahamas</option>
        <option value="Bahrain">Bahrain</option>
        <option value="Bangladesh">Bangladesh</option>
        <option value="Barbados">Barbados</option>
        <option value="Belarus">Belarus</option>
        <option value="Belgium">Belgium</option>
        <option value="Belize">Belize</option>
        <option value="Benin">Benin</option>
        <option value="Bhutan">Bhutan</option>
        <option value="Bolivia">Bolivia</option>
        <option value="Bosnia Herzegovina">Bosnia Herzegovina</option>
        <option value="Botswana">Botswana</option>
        <option value="Brazil">Brazil</option>
        <option value="Brunei">Brunei</option>
        <option value="Bulgaria">Bulgaria</option>
        <option value="Burkina">Burkina</option>
        <option value="Burundi">Burundi</option>
        <option value="Cambodia">Cambodia</option>
        <option value="Cameroon">Cameroon</option>
        <option value="Canada">Canada</option>
        <option value="Cape Verde">Cape Verde</option>
        <option value="Central African Rep">Central African Rep</option>
        <option value="Chad">Chad</option>
        <option value="Chile">Chile</option>
        <option value="China">China</option>
        <option value="Colombia">Colombia</option>
        <option value="Comoros">Comoros</option>
        <option value="Congo">Congo</option>
        <option value="Congo {Democratic Rep}">Congo {Democratic Rep}</option>
        <option value="Costa Rica">Costa Rica</option>
        <option value="Croatia">Croatia</option>
        <option value="Cuba">Cuba</option>
        <option value="Cyprus">Cyprus</option>
        <option value="Czech Republic">Czech Republic</option>
        <option value="Denmark">Denmark</option>
        <option value="Djibouti">Djibouti</option>
        <option value="Dominica">Dominica</option>
        <option value="Dominican Republic">Dominican Republic</option>
        <option value="East Timor">East Timor</option>
        <option value="Ecuador">Ecuador</option>
        <option value="Egypt">Egypt</option>
        <option value="El Salvador">El Salvador</option>
        <option value="Equatorial Guinea">Equatorial Guinea</option>
        <option value="Eritrea">Eritrea</option>
        <option value="Estonia">Estonia</option>
        <option value="Ethiopia">Ethiopia</option>
        <option value="Fiji">Fiji</option>
        <option value="Finland">Finland</option>
        <option value="France">France</option>
        <option value="Gabon">Gabon</option>
        <option value="Gambia">Gambia</option>
        <option value="Georgia">Georgia</option>
        <option value="Germany">Germany</option>
        <option value="Ghana">Ghana</option>
        <option value="Greece">Greece</option>
        <option value="Grenada">Grenada</option>
        <option value="Guatemala">Guatemala</option>
        <option value="Guinea">Guinea</option>
        <option value="Guinea-Bissau">Guinea-Bissau</option>
        <option value="Guyana">Guyana</option>
        <option value="Haiti">Haiti</option>
        <option value="Honduras">Honduras</option>
        <option value="Hungary">Hungary</option>
        <option value="Iceland">Iceland</option>
        <option value="India">India</option>
        <option value="Indonesia">Indonesia</option>
        <option value="Iran">Iran</option>
        <option value="Iraq">Iraq</option>
        <option value="Ireland {Republic}">Ireland {Republic}</option>
        <option value="Israel">Israel</option>
        <option value="Italy">Italy</option>
        <option value="Ivory Coast">Ivory Coast</option>
        <option value="Jamaica">Jamaica</option>
        <option value="Japan">Japan</option>
        <option value="Jordan">Jordan</option>
        <option value="Kazakhstan">Kazakhstan</option>
        <option value="Kenya">Kenya</option>
        <option value="Kiribati">Kiribati</option>
        <option value="Korea North">Korea North</option>
        <option value="Korea South">Korea South</option>
        <option value="Kosovo">Kosovo</option>
        <option value="Kuwait">Kuwait</option>
        <option value="Kyrgyzstan">Kyrgyzstan</option>
        <option value="Laos">Laos</option>
        <option value="Latvia">Latvia</option>
        <option value="Lebanon">Lebanon</option>
        <option value="Lesotho">Lesotho</option>
        <option value="Liberia">Liberia</option>
        <option value="Libya">Libya</option>
        <option value="Liechtenstein">Liechtenstein</option>
        <option value="Lithuania">Lithuania</option>
        <option value="Luxembourg">Luxembourg</option>
        <option value="Macedonia">Macedonia</option>
        <option value="Madagascar">Madagascar</option>
        <option value="Malawi">Malawi</option>
        <option value="Malaysia">Malaysia</option>
        <option value="Maldives">Maldives</option>
        <option value="Mali">Mali</option>
        <option value="Malta">Malta</option>
        <option value="Marshall Islands">Marshall Islands</option>
        <option value="Mauritania">Mauritania</option>
        <option value="Mauritius">Mauritius</option>
        <option value="Mexico">Mexico</option>
        <option value="Micronesia">Micronesia</option>
        <option value="Moldova">Moldova</option>
        <option value="Monaco">Monaco</option>
        <option value="Mongolia">Mongolia</option>
        <option value="Montenegro">Montenegro</option>
        <option value="Morocco">Morocco</option>
        <option value="Mozambique">Mozambique</option>
        <option value="Myanmar, (Burma)">Myanmar, (Burma)</option>
        <option value="Namibia">Namibia</option>
        <option value="Nauru">Nauru</option>
        <option value="Nepal">Nepal</option>
        <option value="Netherlands">Netherlands</option>
        <option value="New Zealand">New Zealand</option>
        <option value="Nicaragua">Nicaragua</option>
        <option value="Niger">Niger</option>
        <option value="Nigeria">Nigeria</option>
        <option value="Norway">Norway</option>
        <option value="Oman">Oman</option>
        <option value="Pakistan">Pakistan</option>
        <option value="Palau">Palau</option>
        <option value="Panama">Panama</option>
        <option value="Papua New Guinea">Papua New Guinea</option>
        <option value="Paraguay">Paraguay</option>
        <option value="Peru">Peru</option>
        <option value="Philippines">Philippines</option>
        <option value="Poland">Poland</option>
        <option value="Portugal">Portugal</option>
        <option value="Qatar">Qatar</option>
        <option value="Romania">Romania</option>
        <option value="Russian Federation">Russian Federation</option>
        <option value="Rwanda">Rwanda</option>
        <option value="Saint Vincent &amp; the Grenadines">Saint Vincent &amp; the Grenadines</option>
        <option value="Samoa">Samoa</option>
        <option value="San Marino">San Marino</option>
        <option value="Sao Tome &amp; Principe">Sao Tome &amp; Principe</option>
        <option value="Saudi Arabia">Saudi Arabia</option>
        <option value="Senegal">Senegal</option>
        <option value="Serbia">Serbia</option>
        <option value="Seychelles">Seychelles</option>
        <option value="Sierra Leone">Sierra Leone</option>
        <option value="Singapore">Singapore</option>
        <option value="Slovakia">Slovakia</option>
        <option value="Slovenia">Slovenia</option>
        <option value="Solomon Islands">Solomon Islands</option>
        <option value="Somalia">Somalia</option>
        <option value="South Africa">South Africa</option>
        <option value="South Sudan">South Sudan</option>
        <option value="Spain">Spain</option>
        <option value="Sri Lanka">Sri Lanka</option>
        <option value="St Kitts &amp; Nevis">St Kitts &amp; Nevis</option>
        <option value="St Lucia">St Lucia</option>
        <option value="Sudan">Sudan</option>
        <option value="Suriname">Suriname</option>
        <option value="Swaziland">Swaziland</option>
        <option value="Sweden">Sweden</option>
        <option value="Switzerland">Switzerland</option>
        <option value="Syria">Syria</option>
        <option value="Taiwan">Taiwan</option>
        <option value="Tajikistan">Tajikistan</option>
        <option value="Tanzania">Tanzania</option>
        <option value="Thailand">Thailand</option>
        <option value="Togo">Togo</option>
        <option value="Tonga">Tonga</option>
        <option value="Trinidad &amp; Tobago">Trinidad &amp; Tobago</option>
        <option value="Tunisia">Tunisia</option>
        <option value="Turkey">Turkey</option>
        <option value="Turkmenistan">Turkmenistan</option>
        <option value="Tuvalu">Tuvalu</option>
        <option value="Uganda">Uganda</option>
        <option value="Ukraine">Ukraine</option>
        <option value="United Arab Emirates">United Arab Emirates</option>
        <option value="United Kingdom">United Kingdom</option>
        <option value="Uruguay">Uruguay</option>
        <option value="Uzbekistan">Uzbekistan</option>
        <option value="Vanuatu">Vanuatu</option>
        <option value="Vatican City">Vatican City</option>
        <option value="Venezuela">Venezuela</option>
        <option value="Viet Nam">Viet Nam</option>
        <option value="Yemen">Yemen</option>
        <option value="Zambia">Zambia</option>
        <option value="Zimbabwe">Zimbabwe</option>
      </select></div>
  </div>
  <div class="hs_message hs-message hs-fieldtype-textarea field hs-form-field"><label id="label-message-1ff094c5-33c4-4b1b-b091-468f2872b568" class="" placeholder="Enter your " for="message-1ff094c5-33c4-4b1b-b091-468f2872b568"><span></span></label>
    <legend class="hs-field-desc" style="display: none;"></legend>
    <div class="input"><textarea id="message-1ff094c5-33c4-4b1b-b091-468f2872b568" class="hs-input" name="message" placeholder="How can we help?"></textarea></div>
  </div>
  <div class="hs_page_url hs-page_url hs-fieldtype-text field hs-form-field" style="display: none;"><label id="label-page_url-1ff094c5-33c4-4b1b-b091-468f2872b568" class="" placeholder="Enter your Page URL"
      for="page_url-1ff094c5-33c4-4b1b-b091-468f2872b568"><span>Page URL</span></label>
    <legend class="hs-field-desc" style="display: none;"></legend>
    <div class="input"><input name="page_url" class="hs-input" type="hidden" value=""></div>
  </div>
  <div class="hs_lead_source_details_recent hs-lead_source_details_recent hs-fieldtype-select field hs-form-field" style="display: none;"><label id="label-lead_source_details_recent-1ff094c5-33c4-4b1b-b091-468f2872b568" class=""
      placeholder="Enter your Lead Source Details Recent" for="lead_source_details_recent-1ff094c5-33c4-4b1b-b091-468f2872b568"><span>Lead Source Details Recent</span></label>
    <legend class="hs-field-desc" style="display: none;"></legend>
    <div class="input"><input name="lead_source_details_recent" class="hs-input" type="hidden" value="Demo Request"></div>
  </div>
  <div class="hs_lead_source_recent hs-lead_source_recent hs-fieldtype-select field hs-form-field" style="display: none;"><label id="label-lead_source_recent-1ff094c5-33c4-4b1b-b091-468f2872b568" class="" placeholder="Enter your Lead Source Recent"
      for="lead_source_recent-1ff094c5-33c4-4b1b-b091-468f2872b568"><span>Lead Source Recent</span></label>
    <legend class="hs-field-desc" style="display: none;"></legend>
    <div class="input"><input name="lead_source_recent" class="hs-input" type="hidden" value="Website"></div>
  </div>
  <div class="hs_referral hs-referral hs-fieldtype-select field hs-form-field" style="display: none;"><label id="label-referral-1ff094c5-33c4-4b1b-b091-468f2872b568" class="" placeholder="Enter your Form Referral"
      for="referral-1ff094c5-33c4-4b1b-b091-468f2872b568"><span>Form Referral</span></label>
    <legend class="hs-field-desc" style="display: none;"></legend>
    <div class="input"><input name="referral" class="hs-input" type="hidden" value="Email"></div>
  </div>
  <div class="hs_partner hs-partner hs-fieldtype-text field hs-form-field" style="display: none;"><label id="label-partner-1ff094c5-33c4-4b1b-b091-468f2872b568" class="" placeholder="Enter your Partner"
      for="partner-1ff094c5-33c4-4b1b-b091-468f2872b568"><span>Partner</span></label>
    <legend class="hs-field-desc" style="display: none;"></legend>
    <div class="input"><input name="partner" class="hs-input" type="hidden" value=""></div>
  </div>
  <div class="hs_utm_content hs-utm_content hs-fieldtype-text field hs-form-field" style="display: none;"><label id="label-utm_content-1ff094c5-33c4-4b1b-b091-468f2872b568" class="" placeholder="Enter your utm_content"
      for="utm_content-1ff094c5-33c4-4b1b-b091-468f2872b568"><span>utm_content</span></label>
    <legend class="hs-field-desc" style="display: none;"></legend>
    <div class="input"><input name="utm_content" class="hs-input" type="hidden" value="cost-control-covid"></div>
  </div>
  <div class="hs_utm_source hs-utm_source hs-fieldtype-text field hs-form-field" style="display: none;"><label id="label-utm_source-1ff094c5-33c4-4b1b-b091-468f2872b568" class="" placeholder="Enter your utm_source"
      for="utm_source-1ff094c5-33c4-4b1b-b091-468f2872b568"><span>utm_source</span></label>
    <legend class="hs-field-desc" style="display: none;"></legend>
    <div class="input"><input name="utm_source" class="hs-input" type="hidden" value="hubspot"></div>
  </div>
  <div class="hs_utm_medium hs-utm_medium hs-fieldtype-text field hs-form-field" style="display: none;"><label id="label-utm_medium-1ff094c5-33c4-4b1b-b091-468f2872b568" class="" placeholder="Enter your utm_medium"
      for="utm_medium-1ff094c5-33c4-4b1b-b091-468f2872b568"><span>utm_medium</span></label>
    <legend class="hs-field-desc" style="display: none;"></legend>
    <div class="input"><input name="utm_medium" class="hs-input" type="hidden" value="email"></div>
  </div>
  <div class="hs_utm_campaign hs-utm_campaign hs-fieldtype-text field hs-form-field" style="display: none;"><label id="label-utm_campaign-1ff094c5-33c4-4b1b-b091-468f2872b568" class="" placeholder="Enter your utm_campaign"
      for="utm_campaign-1ff094c5-33c4-4b1b-b091-468f2872b568"><span>utm_campaign</span></label>
    <legend class="hs-field-desc" style="display: none;"></legend>
    <div class="input"><input name="utm_campaign" class="hs-input" type="hidden" value="SL-SMB-EN-US-ELM-2023-NURT-Email-2-LO-AW"></div>
  </div>
  <div class="hs_opt_in_explicit_consent hs-opt_in_explicit_consent hs-fieldtype-booleancheckbox field hs-form-field smart-field">
    <legend class="hs-field-desc" style="display: none;"></legend>
    <div class="input">
      <ul class="inputs-list">
        <li class="hs-form-booleancheckbox"><label for="opt_in_explicit_consent-1ff094c5-33c4-4b1b-b091-468f2872b568" class="hs-form-booleancheckbox-display"><input id="opt_in_explicit_consent-1ff094c5-33c4-4b1b-b091-468f2872b568" class="hs-input"
              type="checkbox" name="opt_in_explicit_consent" value="true"><span> I agree to receive email updates from SimpleLegal and understand their <a href="https://www.simplelegal.com/privacy-policy">privacy policy.</a></span></label></li>
      </ul>
    </div>
  </div>
  <div class="hs_submit hs-submit">
    <div class="hs-field-desc" style="display: none;"></div>
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Learning Center > Cost control


4 LEGAL COST CONTROL TAKEAWAYS FROM COVID-19

Kara Wen | December 15, 2021 | Articles
LinkedIn Twitter Facebook Email

Nearly 70% of general counsel surveyed by the Association of Corporate Counsel
lowered their budgets because of the COVID-19 pandemic. These tightened budgets
sent legal cost control to the top of legal ops’ list of priorities, and teams
had to quickly find new ways to optimize spend.

Even as major effects of COVID-19 subside, 88% of surveyed general counsel said
they’re still “planning to reduce the overall cost of the legal function” from
2021 to 2024. This means the legal cost control innovations that emerged during
the height of the pandemic will still play a big role in the coming years.

Be mindful of these legal cost control trends as you set your 2022 budgets:


1. DEPARTMENTS ARE REDUCING THEIR RELIANCE ON OUTSIDE COUNSEL AND CHANGING HOW
THEY MANAGE VENDORS

One key legal cost control strategy is limiting outside counsel use. Outside
counsel use decreased 6% from 2018 to 2020, according to Gartner, and this trend
will likely continue into the coming years. And in an effort to maximize the ROI
of this smaller number of partners, legal ops teams choose vendors based on hard
vendor performance data.

To make the most of their external partnerships that do remain, departments:

USE VENDOR METRICS TO INFORM VENDOR SELECTIONS

Bloomberg Law’s 2021 Legal Operations Survey found that 65% of respondents had
implemented or were planning to implement “metrics to measure vendor or outside
activities.” That’s because vendor metrics provide a fuller picture of a
prospective vendor’s productivity and value than total legal fees alone.

Digging deeper into data like costs per matter, compliance with billing
guidelines, or average matter lifecycles lets you create a more comprehensive
baseline to determine which partners make the most sense to work with. You can
also use this information to negotiate better rates or alternative fee
arrangements (AFAs) with vendors. Metrics offer an objective look at
performance, which keeps these conversations fair and evidence based.

ALLOCATE MATTERS TO DIFFERENTLY TIERED FIRMS BASED ON THEIR VALUE

Gartner’s Rob van der Meulen writes that legal data also helps teams to better
match “the tier of the law firm to the value of the legal matter.” You can
easily lose hundreds of thousands by assigning “low value” matters that aren’t
high risk or too complex to pricey firms.

Gartner used the 2020 median outside counsel spend of $3.1 million to calculate
department savings of “just over $460,000” a year from fixing matter
misallocations. To determine consistent matter values, van der Meulen recommends
creating a standardized scoring system that factors in aspects like “financial
loss [and] damage to reputation, operations, and strategy.” Learn how to apply
his suggested approach here.

HIRE MORE ALTERNATIVE LEGAL SERVICE PROVIDERS

There was a 21% increase in the use of alternative legal services providers
(ALSPs) from 2019 to 2020. This trend is likely to continue because ALSPs are
less expensive than traditional law firms and can provide specialized legal
expertise. Additionally, ALSPs are well known for embracing innovation and new
technologies — areas where firms typically struggle. As EY Legal Function
Consulting Leader Rob Dinning notes, corporate legal departments want to work
with vendors who use advanced technology because it “allows risk to be managed
at a more granular level.”


2. COMPANIES WANT TO HIRE MORE IN-HOUSE SPECIALISTS

The proportion of specialist attorneys on in-house teams increased by 21% from
2018–2020, according to Gartner. For firms with significant legal work, hiring
salaried, in-house lawyers to handle recurring legal matters ends up being
cheaper than outsourcing to firms with hourly billing.

78% of general counsel who responded to the 2021 EY Law Survey said bringing
work in house was a strategic legal cost control method. The pandemic emphasized
that unpredictable vendor billing adds risk, while using in-house counsel makes
legal spend more predictable. In-house specialists are also fully immersed in
just one business, so they have deep knowledge about the company. In comparison,
outside counsel have to learn about and manage many clients.

Take a look at your list of matters and evaluate your spend by practice area. If
your spend is largely concentrated in certain specialized areas like litigation
or IP, you may want to consider bringing that work in house. Then, you can
outsource less expensive general legal services.


3. BUDGETS NEED TO ACCOUNT FOR THE IMPACT OF MORE REMOTE WORK

Legal departments surveyed by Gartner listed the “increase in remote work” as
having the most significant impact on their team during the pandemic — and it’s
only going to continue growing so departments can attract and keep more talent.

The legal industry wasn’t immune to COVID-19’s “Great Resignation.” Writing for
Bloomberg Law, Vivia Chen says that “lawyers are bouncing around like pinballs”
looking for better job opportunities, both at firms and in internal legal
departments. While many law firms do have remote work policies still in place,
many attorneys (especially associates) have been pressured by higher-ups to
return to the office. In-house teams that offer remote work — and make it clear
that it isn’t viewed as lesser work — gain a competitive hiring advantage.

More remote work does mean more spending on things like hardware or cyber
liability insurance to protect against costly data breaches. However, holding
back on remote opportunities in an attempt at legal cost control will actually
hurt your budget more. Fifty-four percent of surveyed law department employees
said they’re likely to quit if they don’t have flexible work options, and it
costs employers about 33% of an employee’s salary to find one replacement.

To support the shift to remote work without emptying budgets, 75% of surveyed
legal ops members said they were considering cutting down office space. Those
savings can then be put toward costs like hardware and software for virtual
hearings and meetings.


4. INVESTING IN LEGAL TECHNOLOGY SUPPORTS THE BOTTOM LINE

The COVID-19 pandemic and pivot to remote work emphasized that legal technology
was a necessity, not a luxury, for legal ops teams to perform effectively.
General counsel respondents in the 2021 EY Law Survey listed a “greater use of
technology” as the top way to gain cost savings. Time is money, and advanced
legal technology gives strained legal operations teams more of it by automating
manual tasks.


LEGAL TECHNOLOGY LETS TEAMS PRIORITIZE STRATEGIC WORK

According to the 2021 EY Law Survey, in-house team members spend about 20% of
their time on “low complexity and routine work.” From data administration to
building reports, repetitive manual tasks make it harder to concentrate on
strategic priorities like legal cost control.

Enterprise legal software saves teams time and energy, freeing them up to focus
on higher-level work. When it comes to legal spend management, for instance,
legal technology can automate invoice workflows and accrual collections and
enforce billing guidelines. The platform can also pull relevant spend data from
different sources into one place. This makes spend reporting much easier and
more accurate — which means you can find more opportunities to save money.

The right technology can make or break job performance. McDonald’s legal ops
team understood this well, and when COVID-19 hit, their first step in crisis
response was “to survey the organization’s various business and legal teams to
identify their technology needs and wish lists.” McDonald’s then brought on an
enterprise platform to meet those needs. This ensured minimal disruptions to
business operations, even in the pandemic, because global teams had the
resources they needed to succeed. Putting technology first ensures that your
company won’t get left behind.


LEGAL TECHNOLOGY DECREASES EMPLOYEE BURNOUT

COVID-19 put added pressure on legal ops to demonstrate their value as strategic
business leaders. But while some teams managed to step up to the plate,
unfortunately, many had to deal with flat or declining headcounts while
navigating the crisis. In-house workloads are expected to increase by 25% by
2024, and the average full-time legal ops member already supports 23 other
employees. Without technology to support them in their jobs, burnout is
unavoidable.

While the cost of legal technology may seem steep, it pales in comparison to the
average annual cost of employee burnout: between $120 and $190 billion. Research
from Salesforce also notes that workers who were unhappy “with their work
technology … are more than twice as likely as those who are satisfied to say
they feel burned out.”


LEGAL COST CONTROL IS A TOP PRIORITY FOR LEGAL DEPARTMENTS, BUT IT’S NOT THE
ONLY PRIORITY

If the pandemic taught legal departments anything, it’s that forward-thinking
legal ops teams will be the ones who experience the most success. When it comes
to mastering legal cost control, corporate legal departments need to stay nimble
and creative while also using objective data to back up their strategic choices.

Legal operations teams are now expected to be experts in legal spend management
as well as managing contracts, documents, vendors, and legal analytics. Our
enterprise legal management system is here to help. Take a quick virtual tour to
see how centralized legal technology can fast-track the success and growth of
your department.

Want to know how well your legal ops team is doing?

Take the Maturity Model Quiz


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