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December 6, 2022
Ahsan Mithani Company News
USAA TO LEVERAGE NEW DIGITAL CAPABILITY FROM CCC INTELLIGENT SOLUTIONS TO
STREAMLINE FIRST PARTY CASUALTY CLAIMS EXPERIENCE FOR POLICYHOLDERS
The CCC® First Party Claim Portal, developed in collaboration with USAA, extends
CCC’s casualty offering, helping insurers digitally engage with policyholders
and deliver faster, more transparent claims resolution
CHICAGO – DECEMBER 6, 2022 – CCC Intelligent Solutions Inc. (CCC), a leading
SaaS platform for the P&C insurance economy, introduces the CCC® First Party
Claim Portal, a new digital capability to streamline and improve the casualty
claims process for insurance customers and their policyholders. The First Party
Claim Portal enables injured parties to digitally interact with their insurer,
exchange information pertaining to an auto-related injury claim and receive
claim status in real-time. Financial services company USAA collaborated with CCC
to bring this innovative capability to reality and advance its strategy to help
support members across the claims experience through the use of digital
technology. USAA is also the first auto insurer to leverage the CCC First Party
Claim Portal.
“USAA is working to simplify every facet of the claims experience for our
members,” said Matthew Stewart, Vice President, USAA Claims Operations. “CCC’s
technology plays a meaningful role in our ability to intelligently digitize auto
physical damage and casualty claims. With the CCC First Party Claim Portal we
will be able to streamline the historically manual first-party casualty claims
experience, offering members greater transparency, easier access, and
personalization throughout the process.”
The First Party Claim Portal is the latest solution in CCC’s comprehensive
casualty claims technology offering, which spans first-and third-party claims
management. At first notice of loss, an insurance staff adjuster can invite the
injured party to login to the First Party Claim Portal, set-up their
communications preferences and begin taking advantage of a range of digital
capabilitiesincluding mobile document sharing and real-time text or email
updates on claims status. The CCC First Party Claim Portal can replace a number
of onerous, manual steps, creating a more seamless, transparent digital
experience for policyholders to engage with insurers while claims are being
resolved.
“CCC is proud to support USAA as it moves steadfastly toward its vision to
deliver straight through claims processing as a means to deliver better, more
personalized experiences to its members,” said Scott Janik, Senior Vice
President, Insurance Services Group, CCC. “The First Party Claim Portal builds
on CCC’s success delivering a digital experience that bridges APD claims to
casualty claims and beyond.”
To learn more about the CCC’s Casualty solutions, please visit:
https://cccis.com/insurance-carriers/claims-solutions/casualty/first-party/
ABOUT CCC
CCC Intelligent Solutions Inc. (CCC), a subsidiary of CCC Intelligent Solutions
Holdings Inc. (NYSE: CCCS), is a leading SaaS platform for the
multi-trillion-dollar P&C insurance economy powering operations for insurers,
repairers, automakers, part suppliers, lenders, and more. CCC cloud technology
connects more than 30,000 businesses digitizing mission-critical workflows,
commerce, and customer experiences. A trusted leader in AI, IoT, customer
experience, network and workflow management, CCC delivers innovations that keep
people’s lives moving forward when it matters most. Learn more about CCC at
www.cccis.com.
SPECIAL NOTE REGARDING FORWARD-LOOKING STATEMENTS
This press release contains forward-looking statements that are based on beliefs
and assumptions and on information currently available. In some cases, you can
identify forward-looking statements by the following words: “may,” “will,”
“could,” “would,” “should,” “expect,” “intend,” “plan,” “anticipate,” “believe,”
“estimate,” “predict,” “project,” “potential,” “continue,” “ongoing” or the
negative of these terms or other comparable terminology, although not all
forward-looking statements contain these words. These statements involve risks,
uncertainties and other factors that may cause actual results, levels of
activity, performance or achievements to be materially different from the
information expressed or implied by these forward-looking statements.
Forward-looking statements in this press release include, but are not limited
to, statements regarding future use and performance of CCC’s digital solutions.
Such differences may be material. We cannot assure you that the forward-looking
statements in this press release will prove to be accurate. These
forward-looking statements are subject to a number of risks and uncertainties,
including, among others, competition, including technological advances and new
products marketed by competitors; changes to applicable laws and regulations and
other risks and uncertainties, including those included under the header “Risk
Factors” in most recently filed Form 10-K by CCC with the Securities and
Exchange Commission (“SEC”) on March 1, 2022, which can be obtained, without
charge, at the SEC’s website (www.sec.gov). The forward-looking statements in
this press release represent our views as of the date of this press release. We
anticipate that subsequent events and developments will cause our views to
change. However, while we may elect to update these forward-looking statements
at some point in the future, we have no current intention of doing so except to
the extent required by applicable law. You should, therefore, not rely on these
forward-looking statements as representing our views as of any date subsequent
to the date of this press release.
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CCC Intelligent Solutions Holdings Inc. Announces Third Quarter Fiscal Year 2022
Financial Results and Raises 2022 Guidance
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