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Alchemer announces results of new study conducted by Forrester Consulting on CX
Program

Learn More
 * Support
 * 1-800-609-6480
 * Login


 * Why Alchemer?
 * Plans & Pricing
   * Industry-Leading
     Survey Software
   * Individuals and small teams using surveys, questionnaires, and other forms
     to collect feedback from internal and external audiences.Learn More
   * Enterprise Feedback Platform
   * Companies empowering teams with the freedom to gather any feedback through
     a centrally managed and secure platform.Learn More
   * Voice of the Customer
     and CX Automation
   * Enterprises and SMBs looking for a platform to drive customer-centricity
     throughout their organizations.Learn More
   * Additional Products
     and Services
   * Already an Alchemer customer looking to augment your plan? Or make it do
     more? Let’s get you sorted.Learn More
 * Solutions
   * Our Solutions
   * Solutions Overview
   * Risk Assessment
   * Employee Experience
   * Customer Engagement for Sales
   * Return to Work
   * Industries
   * Education
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   * Use cases
   * Voice of the Customer
   * Customer Feedback
   * Product Feedback
   * Market Research
   * Employee Assessments
   * Marketing
   * Feedback Collection
   * What can we solve for you?
   * You might want to run a survey. You might want to change the world. Start
     by letting your people turn your customer feedback into truly
     transformative action.Start here.
 * Services
   * Professional Services
   * The Alchemer Professional Services team can help you create and deploy the
     systems you need or teach you how to do it yourself.Learn More
   * Panel Services
   * The Alchemer Panel Services team helps you reach your desired target
     audience faster and more efficiently than ever before.Learn More
   * Learning and Development
   * The Alchemer Learning and Development team helps you take your projects to
     the next level with every kind of training possible.Learn More
   * What can we solve for you?
   * You might want to run a survey. You might want to change the world. Start
     by letting your people turn your customer feedback into truly
     transformative action.Start here.
 * Resources
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   * What can we solve for you?
   * You might want to run a survey. You might want to change the world. Start
     by letting your people turn your customer feedback into truly
     transformative action.Start here.

Start a free trial


LISTEN.
EMPOWER.
ENGAGE.




INDUSTRY-LEADING SURVEY SOFTWARE


Collect Feedback


ENTERPRISE FEEDBACK PLATFORM


Empower Your Organization


VOICE OF THE CUSTOMER AND CX AUTOMATION


Drive Customer-Centricity
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TRANSFORM YOUR BUSINESS WITH ALCHEMER.

Today, every organization collects customer feedback— but very few act on it.
Alchemer takes the voice of the customer out of dashboards and puts it into the
hands of your people. So they can build the customer ecosystem. So they can
engage at the front lines. So they can workflow, integrate and report.




SURVEYS

The root and backbone of any survey software is allowing you to collect customer
data (survey). Nobody has the expertise within this foundational function like
we do at Alchemer. But only Alchemer allows you to do it your way. Within the
systems you already use. From the simple to the ambitious. With flexibility and
security.


WORKFLOWS

We allow you to workflow what you collect. Around your entire enterprise.
Workflow based on logic, based on integration, based on whatever your needs. And
while there are standalone workflow products on the market, we collect and
workflow feedback to make sure your customers are at the center of your
business. With Alchemer, their voices flow between departments and systems to
make sure everyone hears the same voice and responds to it according to their
relationship with it.


AUDIENCE

We help you to identify, access and manage your audience. And we integrate lots
of ways to let you do this. We partner with panel providers like Cint and Lucid.
But we also allow you to connect with Salesforce to grab a customer list or into
Hubspot to grab a prospect list. We allow you to access. And manage. And
communicate.


COMMUNICATE

We have lots of different ways of communicating with your audiences. We provide
email tools, SMS text tools, video and audio tools. So you can communicate back
and forth – and interactively – with either the people providing the feedback,
or with those who are analyzing it.


ANALYZE

We believe the most powerful way to analyze your customer is in combination with
other organization data. To put it another way, we’re not here to create one
more analytic silo. We think it’s better to combine and leverage the Business
Intelligence applications, sales software, analytics tools and dashboards that
your company already loves and uses – in a seamless way.




We help marketing and market researchers better understand their markets, so
they can find more of their best customers. We help sales and sales operations
understand and engage with their prospects, so they can get more of their best
customers. And we help customer success and customer experience connect and
respond, so they can keep more of their best customers.

What can we help you solve today?


WHAT CAN WE HELP YOU SOLVE TODAY?



You might want to run a simple survey. You might want to change the world. Start
by letting your people turn your customer feedback into truly transformative
action. Start Here.



Here are a few good places to start
 * Increase customer retention and renewal rates
 * Collect NPS feedback and close the loop quickly
 * Integrate customer feedback into systems of operations
 * Close more deals and larger deals
 * Offer customers a hyper-personalized sales experience
 * Build a customer-centric sales team
 * Collect detailed enterprise risk ratings across the organization
 * Automate and standardize vendor risk assessments
 * Drive automation across the employee experience
 * Accelerate the impact of employee engagement programs

Use the pulldown or just give us a holler.
Contact us


“THE ALCHEMER PLATFORM IS STAGGERINGLY BRILLIANT.
WE USE IT TO MANAGE ONE OF THE WORLD’S LARGEST AUTOMOTIVE RESEARCH PROJECTS AND
WE WOULDN’T ATTEMPT IT WITH ANYTHING ELSE.”

-John Pimm
Head of IT, IRC

Read About The Feedback Challenge


CREATE YOUR ACCOUNT.

By accessing and using this page, you agree to the Terms of Use . Your
information will never be shared.


WE HELP COMPANIES TRANSFORM INTO CUSTOMER-CENTRIC ORGANIZATIONS.

This is more than just customer listening or measuring the voice of the
customer, it’s customer engagement that drives identification, acquisition, and
retention of more customers. This is acting on feedback.


FIND

Customer identification. We help marketing and market research see through all
the noise to know which customers to really go after, which products really will
hit the mark, and which moves will really succeed. By discerning what really
matters most to customers.

Product Management
Marketing
Panel Services


GET

Customer acquisition. You found them, now you have to convince them to join you.
This is where we help sales and sales operations build customer engagement with
deep understanding. By discovering. Authentically and powerfully. To drive more
and bigger deals.

Customer Engagement for Sales
Market Research


KEEP

Customer Success. We think every customer ought to be a best customer. So we
help customer success and customer experience connect and respond. So you can
keep your customers. By keeping them heard and seen.

Activated NPS
Customer Experience


ARE YOU READY TO ACTIVATE THE TRUE POWER OF DATA?

Contact Sales Start a free trial


REQUEST A DEMO


By accessing and using this page, you agree to the Terms of Use . Your
information will never be shared.
Request a Demo

 * Today, every organization collects feedback data — but very few act on it.
   Alchemer takes data out of dashboards and puts it into the hands of people
   who take action. Through the systems they use every day. With all the
   guardrails to keep IT happy.
   Learn More

 * Plans & Pricing
   
    * Individuals and Small Teams
    * Enterprise Feedback Platform
    * Voice of the Customer and CX Automation
    * Additional Products and Services

 * Services
   
    * Help & Docs
    * Survey Examples
    * Report Examples
    * Training

 * Company
   
    * About
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 * Contact Us
   
    * Call: 800-609-6480
    * Sales
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    * 168 Centennial Parkway Unit #250
      Louisville, CO
      80027

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REQUEST A DEMO


By accessing and using this page, you agree to the Terms of Use . Your
information will never be shared.

We use cookies to track how our visitors are browsing and engaging with our
website in order to understand and improve the user experience. Review our
Privacy Policy to learn more.

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