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CRITICAL EVENT MANAGEMENT WITH BLACKBERRY ATHOC

BlackBerry® AtHoc® helps government agencies prepare for, respond to and recover
from critical events and emergencies. In a crisis, BlackBerry AtHoc gets clear
and timely information to your team and the public at large—so you can keep
everyone safe.
Request a Demo Watch Video



CRITICAL EVENT MANAGEMENT FOR GOVERNMENT

 * Real-time Visibility
 * Mass Notification
 * Your Crisis Network
 * Situational Awareness
 * Enterprise & IT Collaboration
 * End to End Event Management


GET REAL-TIME VISIBILITY INTO YOUR PERSONNEL’S SAFETY

AtHoc® Account streamlines the process of confirming the safety of everyone in
your institution or organization, removing ambiguity during moments of crisis.
Pre-set safety protocols and automated updates from your personnel’s devices
gets you crucial real-time information—so you can respond quickly.
Learn More



SEND SECURE MASS NOTIFICATIONS

AtHoc® Alert lets you quickly and securely notify personnel, partner
organizations and the public of a critical event via multiple channels. Track
responses in real time to ensure your message is getting through.
Learn More



YOUR CRISIS COMMUNICATION NETWORK

Securely coordinate your emergency response with multiple public and private
organizations while overseeing who’s receiving your alerts with AtHoc® Connect.
Learn More



ACCESS INCIDENT DATA DIRECT FROM THE FIELD

AtHoc® Collect enables your team members to securely send geo-tagged media from
their devices so you can gather, manage and direct incident data—and respond
intelligently.
Learn More



LEVERAGE YOUR EXISTING SYSTEMS AND WORKFLOWS

BlackBerry AtHoc integrates seamlessly and securely with your existing
systems—including Microsoft Teams®, Workday® and ServiceNow®—so you can
communicate and collaborate within existing workflows to reduce response times
and increase message-read rates.




PREPARE, MANAGE, AND REMEDIATE INCIDENTS

AtHoc® Situation Response helps you prepare for impactful events by defining
step-by-step incident plans with assignees and review cycles. When an incident
occurs, you can execute an existing plan or create a new one, collaborating in
real time via the Web or BlackBerry AtHoc app.
Learn More



CRITICAL EVENT MANAGEMENT FOR GOVERNMENT

 * Real-time Visibility
   
   
   GET REAL-TIME VISIBILITY INTO YOUR PERSONNEL’S SAFETY
   
   AtHoc® Account streamlines the process of confirming the safety of everyone
   in your institution or organization, removing ambiguity during moments of
   crisis. Pre-set safety protocols and automated updates from your personnel’s
   devices gets you crucial real-time information—so you can respond quickly.
   Learn More
   
 * Mass Notification
   
   
   SEND SECURE MASS NOTIFICATIONS
   
   AtHoc® Alert lets you quickly and securely notify personnel, partner
   organizations and the public of a critical event via multiple channels. Track
   responses in real time to ensure your message is getting through.
   Learn More
   
 * Your Crisis Network
   
   
   YOUR CRISIS COMMUNICATION NETWORK
   
   Securely coordinate your emergency response with multiple public and private
   organizations while overseeing who’s receiving your alerts with AtHoc®
   Connect.
   Learn More
   
 * Situational Awareness
   
   
   ACCESS INCIDENT DATA DIRECT FROM THE FIELD
   
   AtHoc® Collect enables your team members to securely send geo-tagged media
   from their devices so you can gather, manage and direct incident data—and
   respond intelligently.
   Learn More
   
 * Enterprise & IT Collaboration
   
   
   LEVERAGE YOUR EXISTING SYSTEMS AND WORKFLOWS
   
   BlackBerry AtHoc integrates seamlessly and securely with your existing
   systems—including Microsoft Teams®, Workday® and ServiceNow®—so you can
   communicate and collaborate within existing workflows to reduce response
   times and increase message-read rates.
   
   
 * End to End Event Management
   
   
   PREPARE, MANAGE, AND REMEDIATE INCIDENTS
   
   AtHoc® Situation Response helps you prepare for impactful events by defining
   step-by-step incident plans with assignees and review cycles. When an
   incident occurs, you can execute an existing plan or create a new one,
   collaborating in real time via the Web or BlackBerry AtHoc app.
   Learn More
   


WE ARE LEADERS IN PUBLIC SAFETY INNOVATION

Frost & Sullivan Awards BlackBerry the 2021 Technology Innovation Leadership
Award for Safe Cities

We are proud to be recognized by research firm Frost & Sullivan for our
best-in-class critical event management solution. BlackBerry AtHoc is recognized
as the most secure critical event management solution on the market, and for its
superior communication and collaboration capabilities, ability to integrate with
any endpoint and excellence in providing situational awareness and actionable
intelligence.

“BlackBerry equips its solutions with advanced security and communications
capabilities to enhance its technology’s ability to detect anomalies and alert
operators, enabling them to prevent or remediate incidents quickly."

Tara Semon, Best Practices Research Team Leader

Read the Report Read the Blog Post


EVERY SECOND COUNTS. STAY SYNCED WITH PUBLIC SAFETY

The BlackBerry AtHoc platform connects employees, the public and essential
services—so you can deliver critical information quickly and reliably. Send
official notifications from wherever you are to reach everyone within a
specified area. Members of the community can also sign up for enhanced
notifications about potential events that may impact them.

BlackBerry AtHoc is integrated with FEMA’s Integrated Public Alert & Warning
System (IPAWS) and Canada’s National Public Alerting System (NAAD).

A long-trusted, secure vendor to local, state and national governments
worldwide, BlackBerry AtHoc is a FedRAMP-authorized vendor and the first mass
notification and public safety communication solution on the
StateRAMP-Authorized Products list.


Get the Solution Brief


BLACKBERRY IS A TRUSTED CRITICAL EVENT MANAGEMENT PARTNER

FEDERAL GOVERNMENT

BlackBerry AtHoc critical event management software protects 75% of U.S. federal
government employees, allowing a majority of U.S. agencies to meet requirements
and communicate with each other and commercial entities.


STATE AND LOCAL GOVERNMENT

BlackBerry AtHoc connects state and local agencies with the communities they
serve, facilitating urgent operational communications when they’re needed most.


PUBLIC SAFETY AND LAW ENFORCEMENT

BlackBerry AtHoc coordinates responses among emergency service groups, providing
situational awareness from crisis scenes and recalling staff based on skills and
availability.


EDUCATIONAL INSTITUTIONS

BlackBerry AtHoc helps universities and colleges protect people and property,
including local community members, staff and students who are on campus, off
campus and traveling abroad.

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TWENTY YEARS AGO, OUR EMERGENCY RESPONSE PROCESS INVOLVED CALLING PEOPLE ON
THEIR LANDLINES AND SOUNDING SIRENS. SINCE THEN, A GREAT DEAL HAS CHANGED, AND
WE’VE BEEN ABLE TO CHANGE WITH IT. THROUGH BLACKBERRY ATHOC, WE’RE ABLE TO
LEVERAGE MANY DIFFERENT COMMUNICATION CHANNELS–SOCIAL MEDIA, MOBILE DEVICES,
FEDERAL ALERTING SYSTEMS AND MORE.

HEATHER TIERNAN, COMMUNITY WARNING SYSTEM MANAGER, CONTRA COSTA COUNTY

Read the Case Study


BLACKBERRY PROFESSIONAL SERVICES

Whether your plan for critical event management and crisis communication is in
development or already in place, our experts can help you define and refine it.
Work alongside BlackBerry response experts to make the most of your operational
capabilities.
Connect with an Expert


RESOURCES & SUPPORT

Brochure

The BlackBerry AtHoc Suite Making The World Safer in a Complex Operating
Environment
Read the Brochure

Product Documentation

User guides, release notes and more.
View Documents

Support

Help with customer login, resources and requests.
View Support

White Paper

What to Look for When Selecting an EMNS Solution
Read the White Paper

View More Resources
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 * Instagram

CONTACT US

SUPPORT

CAREERS

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