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Our commitment to you
Privacy Notice
Summary
What information we have & where we get it
How we use your information & why
Who we share your data with & why
Your choices & rights
Looking after your information
Contact us


YOU TRUST US WITH YOUR PERSONAL INFORMATION, SO WE STRIVE TO ALWAYS BE CLEAR AND
HONEST ABOUT HOW AND WHY WE WILL USE IT.


READ MORE ABOUT WHAT WE COLLECT, ALONG WITH YOUR CHOICES AND RIGHTS.


Our Commitment
To You

Our goal is to maintain your trust and confidence by handling your personal
information with respect and putting you in control.

It’s important that you know what personal information we collect and how we use
it. The list of entities who process your information, depending on where you
create an account, can be found above the ‘Contact’ section.

We’ve done our best to make our explanations short and easy to understand. But,
if you’d like further information, or have any questions, please contact us
using the details in the ‘Contact’ section below.

If we ever make any major changes to our privacy practices, we’ll let you know.
If necessary, we’ll also ask for your permission.


Privacy
Notice

Our Privacy Notice has been designed with you in mind. How the notice applies to
you will depend on the way in which you interact with us. For example, if you:

 1. 1.
    Purchase a ticket from us, we will use the information you provide to fulfil
    both our and the Event Partner’s (artist, promoter, record label or venue)
    obligations to you in delivering that service, and, where permitted, keep
    you up to date about other events that may be of interest to you.
 2. 2.
    Browse our sites, we use cookies to tailor your experience and provide a
    seamless experience.

Your choices and rights for each scenario are explained in more detail below.

Summary

Click on ‘Learn More’ for more information or scroll down to read the full
policy.

WHAT INFORMATION WE HAVE & WHERE WE GET IT

We collect and store different types of information when you create an account,
buy tickets, contact us, and use our websites, apps and social media. Learn More

HOW WE USE YOUR INFORMATION & WHY

We collect and use your information for lots of reasons such as helping you get
into the shows you love, sharing news, for marketing and as otherwise required
by law. Learn More

WHO WE SHARE YOUR DATA WITH & WHY

We share your information with Event Partner(s) – such as the artist, promoter,
or venue – as well as other third parties associated with the service provided.
Learn More

YOUR CHOICES & RIGHTS

Among other rights, you can choose whether to receive marketing from us. You
also have the right to access the information we have about you. Learn More

LOOKING AFTER YOUR INFORMATION

We’re always taking steps to make sure your information is protected and deleted
securely when we no longer need it. Learn More

CONTACT US

If you have any questions or feedback about how we handle your information, get
in touch with us. Learn More


What Information
We Have &
Where We Get It

When we collect your personal information, we store it in our customer
databases, such as our ticketing platforms to manage your event access, our
payment platforms to process your orders, our customer services platforms to
manage any queries you have, and our marketing system in order to be able to
communicate with you, subject to your choices.

Given the global nature of our business some of the products and services we
offer may differ and not be available in the country where you have an account.

 * When you create an account and buy tickets. When you create an account, buy a
   ticket, register for a presale or have a ticket transferred to you by a
   friend, we will collect information directly from you. Depending on the
   service we are providing, this may include your contact and billing
   information, such as your name, street address, zip or post code, email,
   phone number and credit card.
 * When you buy tickets from third parties. When you buy tickets from
   third-party e-commerce sites, the third party will send us information such
   as your contact and billing details and information about your ticket
   purchase for us to allocate tickets to you.
 * When using our websites and apps. When you use our websites or apps, we may
   use tracking tools like browser cookies and web beacons and technology like
   GPS and Wi-Fi to passively collect data about you, such as the browser and
   device you're using, your IP address, your location, the site you came from,
   what you did and didn't use our site/app for, or the site you visit when you
   leave us. For more information on how we collect this information, see our
   Cookie Policy
 * When you contact our fan experience and customer support teams. When you
   contact our Customer Services teams with a query or provide us with feedback,
   we record that interaction for evidentiary purposes and to provide support
   related to your query.
 * When you use social media and online public forums. When you use a social
   media feature within our website or apps, post to social media platforms, or
   post on a public space or on one of our websites, the social media site may
   provide us with some information about you.
 * When you book accessible tickets. If you have accessibility requirements, we
   want to make sure you have the best experience when attending events. To do
   this, we need to collect details of your requirements. We only do this once,
   with your requirements then on record if you purchase an accessible ticket
   with us again.
 * When you sell a ticket on Ticketmaster. As we are transferring money to you,
   we need to collect information such as a valid ID as part of our Know Your
   Customer (KYC) requirements. Once your identity has been verified, we
   securely delete this information. We may also collect information from you
   when you use our services as a seller, including additional identification
   data such as tax identification numbers.
 * Processing of children's data. In the few cases where we collect personal
   information from children, we always seek parental consent and will only
   collect such information for the purposes specified when collected.
 * Geodemographic data. . We might collect or use suppliers such as advertising
   and marketing partners who collate geodemographic data including age range,
   gender, or information about events you like or products you buy which
   assists us in better personalizing our services to you. If you’d prefer that
   we do not do this, see the ‘Your Rights & Choices’ section below.
 * Information used for health & safety purposes. We may collect information
   from ticket purchasers and attendees for compliance purposes related to
   infectious disease to the extent required under applicable law. This
   information may include names, contact details, seat locations, along with
   entry and exit times.

In situations where a third party for an event organizer requires the collection
of health information (such as test results), please refer to their privacy
policy and terms to understand how your data was collected and used.

How We Use Your
Information & Why

This section explains how we use your information and the legal grounds/purposes
for which we use it.

    
 1. 1.
    For the performance of our contract with you
     * When you make purchases. We use your information when you enter a
       contract or transaction with us (for example to buy merchandise or a
       ticket) so we can:
       * process your order
       * send you customer service emails including booking confirmations and
         event reminders
       * take payment
       * provide you with customer support.
    
     * Event Partner(s). To share with Event Partner(s) who provide services for
       the event such as the Promoter or Venue to enable them to run the event,
       allocate seating or notify you if there has been a change to the event or
       provide important event information.
    
     * Fan Registration. Some of our events have a Fan Registration presale. If
       you enter, we process your data to profile you to limit fraudulent ticket
       purchases. If you are rejected, it won’t stop you from purchasing tickets
       at a later date. For more information on how your data is used during the
       Fan Registration Process read our FAQs for North America or International
    
     * Contest, Competitions and Referrals. We may use your information to
       confirm your registration for an event or contest. You may give us your
       friend's information, for example via our referral service to tell a
       friend about our website or to purchase a gift card. We will only use
       your friend's information to provide services you requested. Your friend
       may contact us to ask us to delete their information.

    
 2. 2.
    For our legitimate business interests
     * Marketing. In line with what is stated below and where local laws permit,
       to contact you with information or offers regarding upcoming events,
       products or services (applicable to markets that rely on legitimate
       interest) this may be via email, via push and web notifications, via SMS,
       or social media platforms. You can change your marketing preferences at
       any time, see “Your choices and rights” section below.
     * Advertising & cookies. In line with what is stated below and where local
       laws permit, to deliver tailored advertising and marketing communications
       on our websites and apps depending on your market, see our Cookie Policy
       for more information.
     * Market research & fan feedback. To conduct market research and analysis
       which helps improve and customize our products and services and to
       contact you with satisfaction surveys, or to participate in user research
       (such as focus groups). We include an unsubscribe option for this kind of
       contact should you no longer wish to receive them.
     * Personalization. To make sure our messages and website are relevant to
       you (depending on your market). For example, when you ‘favorite’ certain
       artists and genres, purchase tickets, attend shows with friends and sign
       up for presales, we will inform you about similar events we think you
       might be interested in. We create a user profile with the information we
       have and how you use our services. By turning personalization off you
       won’t get any personal recommendations and any newsletters you’ve
       subscribed to will be generic (although if you’ve asked to receive alerts
       about specific artists or venues, you’ll still receive these).
       
       We will still perform profiling activities where we need to so we can
       deliver our services to you, for example for fraud screening purposes and
       where you specifically request we do so such as for a Fan Registration
       Presale.

    
 3. 3.
    For our overriding legitimate business interests
    * To prevent or detect unlawful behavior, to protect or enforce our legal
      rights or as otherwise permitted by law. For example, making sure tickets
      get into the hands of real fans. As such, we may use this information to
      prevent ticket touting, misuse of our intellectual property (e.g. our
      Event Partners’ brands), fraud, or other crimes.
    * Site Protection. This site is protected by reCAPTCHA Enterprise and Google
      Privacy Policy and Terms of Service apply.
    * Event security. To protect our fans and ensure the security of our and our
      Event Partners’ operations.
    
 4. 4.
    Where you’ve given your consent
    * Marketing. Where local laws permit, to contact you with information or
      offers regarding upcoming events, products or services (applicable to
      markets that rely on consent) – this may be via email, push and web
      notifications, SMS, or social media platforms. You can change your
      marketing preferences at any time, see “Your choices and rights” section
      below.
    * Location-based services. For example, our apps request location permission
      for functions like browsing events near you, receiving push notifications
      about them or seeing yourself on the map at an event.
    * Advertising & cookies. Where local laws permit, to deliver tailored
      advertising and marketing communications on our websites and apps,
      depending on your market, see our Cookie Policy for more information.
    * Accessibility. To process your health data to meet your accessibility
      requirements, where specifically required and explicit consent is
      provided.
    * Commercial Partners. We sometimes work with Commercial Partners who we
      share data with. These are third party data controllers that we work with
      to provide additional value-add services, such as our travel packages,
      sponsors or exclusive presale deals. In some circumstances, where sharing
      is not necessary for us to perform the contract you have requested, we
      will request your permission.
    
 5. 5.
    To protect your vital interests
    * Health and Safety. Any information collected by us or our third-party
      partners in compliance with applicable health and safety requirements will
      only be used to contact attendees or shared with relevant local,
      government officials. This information is regularly deleted.


Who We Share
Your Data With
& Why
 * Ticketmaster Companies. Within the Ticketmaster group and associated family
   of companies, referenced below, who provide services for us such as
   marketing, profiling, reporting and technical and product support.
 * Third parties who perform services on our behalf. Our third-party service
   providers, some of which may be located outside of your jurisdiction. These
   include:
   * Cloud hosting providers, who provide the IT infrastructure on which our
     global products and systems are built;
   * Payment platforms, who provide the infrastructure to process payments;
   * Outsourced customer service teams, who support in responding to queries you
     may have;
   * Information security providers, who help us keep our platforms safe and
     secure; and;
   * Marketing providers, who power our data analytics, marketing communications
     and advertising.

   As we are a global company, our service providers can differ between markets,
   however we have listed our main global providers below:

   VendorDescription of supportLocationTicketmaster LLC & Ticketmaster UK
   LimitedMaintains our ticketing products and tools.North
   AmericaZenDeskCloud-based customer support services (contact centres).North
   AmericaBraintree, a service of PayPal Inc.Global online payment
   processing platform enabling digital and mobile payments on behalf of
   consumers and merchants.North AmericaOracle America Inc.Computing solutions
   providing data storage, cloud platforms, financial processing, and
   infrastructure management software.North AmericaOneTrust LLCCloud based
   management software providing automation for privacy assessments, website
   scanning, cookie compliance and incident and breach management.North
   AmericaSalesforce Inc.Cloud-hosted ticketing system for support services
   (CRM, marketing automation and analytics).North AmericaConcentrix CVG
   PhilippinesOutsourced customer support providing contact centre services (a
   combination of sales calls, customer services calls and emails across numerus
   ticketing systems).Manila, MauritiusMicrosoft CooperationComputer software
   and related services.North AmericaAmazon Web Services (AWS)Cloud hosting and
   infrastructure service providing secure hosting and storage for computing
   solutions.North America

 * Event Partners. Event Partners are the entities we work with to put on the
   event, such as the promoter, the venue or the artist. We share your
   information with our Event Partners so that they can run the event and for
   other reasons described in their privacy policies. In some cases, we will
   name the Event Partners when you purchase a ticket so you know who will
   receive your data, and you will be given the option to subscribe to receiving
   marketing from them (depending on your country).
 * Selling your ticket on Ticketmaster. If you buy or sell tickets on our site,
   we may disclose your information to the buyer or seller (as applicable) for
   order fulfilment purposes – meaning that you get the ticket you’ve bought, or
   paid for the ticket you’ve sold.
 * Third party products. If you have bought any goods and services fulfilled by
   third parties (such as ticket insurance or merchandise), we’ll share data
   with them so that they can process and fulfil your orders. When making a
   payment online these may be processed by Braintree, an online payments
   provider and a service of PayPal. Please see Braintree’s Privacy Policy for
   more information on how they process personal information related to credit
   cards payments.
 * Commercial Partners. These are third parties we work with to provide
   additional value-add services. As the Commercial Partners we work with varies
   between services, we use just-in-time information to let you know when data
   will be shared with them and that it will be processed in accordance with
   their privacy notice.
 * Disclosures under law. We may share information to respond to a court order
   or subpoena. We may also share information with a government agency or
   investigatory body as permitted or required by law. We may also share
   information when we are investigating potential fraud.
 * Successors. We may share information with any successor to all or part of our
   business. For example, if part of our business is sold, customer data may be
   given as part of that transaction.

We may share your information for reasons not described in this policy. We will
tell you before we do this.

Your Choices
& Rights

Your rights and choices may differ depending on the country where you are
accessing our services from. These have been split out below. To buy and access
tickets, fans must first create a Ticketmaster account and provide personal
information. This helps us better serve you and issue digital tickets. By
choosing not to provide your information when creating an account, you won’t be
able to purchase and access digital tickets.

    
 1. 1.
    Your choices
    
    Where you have given us your consent (applicable to our markets that rely on
    consent), you can withdraw it by doing the following:
    
    * To stop receiving our marketing you can change your preferences within
      your account, follow the unsubscribe instructions in any of the emails we
      send you or contact us and we will do it for you.
    * To opt out of the use of cookies and tracking tools, please see our Cookie
      Policy. This can also be done my updating your preferences in the cookie
      management tool on any of our websites and apps.
    * To opt out of location tracking and push notifications, you can change the
      settings on your device or keep your location off. To stop web push
      notifications, you will need to use your browser settings.
    
    Where we have relied on a legitimate interest (applicable to our markets
    that rely on consent), you can object to it by doing the following:
    
    * To object to receiving our marketing you can change your preferences
      within your account, follow the unsubscribe instructions in any of the
      emails we send you or contact us and we will do it for you.
    * To object to personalization you can change your preferences within your
      account. If this option is not available, you can contact us and we will
      do it for you.
    * To object to being contacted as part of fan feedback, you can unsubscribe
      through the mechanisms in the messages to you or contact us and we will do
      it for you.
    
 2. 2.
    Your rights
    
    As a global company, our fans are located all over the world, depending on
    your market there are specific laws and regulations around privacy rights
    such as the GDPR in Europe, LGPD in Brazil and CCPA in United States. The
    below rights may be appliable in your market.
    
    
    GLOBAL RIGHTS (EXCLUDING UNITED STATES)
    
    
     * The right to request that your information be deleted, otherwise known as
       erasure or restricted from further use. The right to delete or erase your
       account cannot be made where you have a ticket or transaction for a
       future event even if you have printed or received these tickets so once
       the event has passed then this request can be exercised. A deletion of
       your account will result in loss of access to any digital assets (i.e.
       NFTs) that you may own.
     * The right to request a copy of the information we hold about you, also
       known as right of access.
     * The right to correct, amend or update information you have given us
       (where you have an account with us you can also do this by logging in and
       updating your information).
     * The right to contest any automated decision we make about you. An
       automated decision is a decision taken without any human intervention
       which has legal consequences (e.g. credit checking). We don’t typically
       carry out automated decision making but, if we do, we will make it clear
       where such decisions are being made.
    
    To exercise any of the above rights please contact us using our Webform,
    please use the email associated with your account so we can locate your
    personal data. You may designate an authorized agent to submit requests on
    your behalf. For an authorized agent to be considered verified, you must
    provide the authorized agent with a signed, written affidavit to make such
    requests or a power of attorney. We may follow up with you to verify your
    identity before processing an agent’s request. If you don’t follow these
    instructions we may not be able to process your request.
    
    Please note that whilst we will carefully assess every request we receive,
    your rights and the time period for actioning a right may differ according
    to your place of residence and we may not always have to comply. When this
    happens, we will explain why.
    
    
    UNITED STATES RIGHTS
    
    
    
    You have certain choices about how we use your information.
    You have rights pertaining to the collection, use, and sharing of your
    personal information.
    Depending on where you live in the United States, for all other countries
    please see Global Rights above, you may have specific rights around your
    personal information. Below we explain what those rights are and how you can
    exercise them:
    
     * Disclosure. You have the right to request a report showing the personal
       information collected, shared, and sold about you.
     * Deletion. You have the right to request that we delete any personal
       information collected from or about you.
     * Correction. You have the right to request that we correct inaccurate
       personal information collected from or about you.
     * Opt-Out of Sale/Profiling. You have the right to opt out of the sale of
       your personal information. This will also opt you out of targe-ted
       advertising or profiling. To opt-out click here.
     * Non-Discrimination. We shall not discriminate against you based on your
       exercise of any of the above rights.
    
    You may enact any of the above rights by submitting a request clicking here
    or calling us at 855-663-0150. You may also submit your request by mailing a
    letter to the address at the bottom of this policy. Please be sure to
    include your full name, email address, and which type of request you are
    making in your letter.
    
    Your “Do Not Sell or Share” Rights Under the CCPA. Under the California
    Consumer Privacy Act (CCPA), California residents have the right to opt out
    of Ticketmaster sale or sharing of their personal information, as defined by
    the CCPA. California residents may exercise this right to opt out online by
    submitting a “Do Not Sell or Share My Information” request here.
    Alternatively, California residents may submit a request to opt out of sales
    or sharing by calling us at 855-663-0150.
    
    Oregon Consumer Privacy Act: You may have the right to obtain additional
    information about third parties with whom we share your personal
    information. To learn more email us.
    
    To verify your identity, we may collect information such as your full name
    and email address. This information will be compared to our existing records
    to verify the identity of the individual submitting the request. We may also
    require you to confirm your request via an automated email message before
    responding to your privacy rights request. Depending on the sensitivity of
    the information requested and the type of request, we may require additional
    information to verify your identity before responding.  We will respond to
    your request within 45 days if possible and required under the law. Please
    note that if you we deny your request, you may appeal this denial by
    contacting us using the information at the bottom of this policy.
    
    Personal Information Collected:
    
     * Names and Aliases
     * Physical Address
     * Phone Number
     * E-Mail Address
     * IP Address
     * Unique Identifiers
     * Interactions with Customer Service
     * Information about transactions made on our services
     * Fan Preferences and Attributes
     * Cookies/Web Beacons - We use tracking tools like browser cookies and web
       beacons. To learn more about these tools and to control them, see here.
    
    Sensitive Personal Information.We will never use or disclose any sensitive
    personal information you give us except to provide you with the goods and
    services you have requested or for the limited purposes allowed under the
    law.
    
    Personal Information Disclosed for a Business Purpose or Sold/Shared:
    
    Categories of Personal InformationPersonal InformationDisclosed for a
    Business PurposeSoldCategories of Third-Party RecipientsIdentifiersNames and
    AliasesxxBusiness Partners, Data Brokers, Technical Service
    ProvidersPhysical AddressxxPhone NumberxxE-Mail AddressxxIP
    AddressxxBusiness Partners, Technical Service ProvidersUnique
    IdentifiersxxUnique Tax Identifiersx Government EntitiesCommercial
    InformationInteractions with Customer Servicex Technical Service
    ProvidersInformation about transactions made on our servicesxxBusiness
    Partners, Data Brokers, Technical Service ProvidersIndividual’s Preferences
    and AttributesxxInternet/ Electronic ActivityCookies/Web BeaconsxxDevice
    AttributesxxSensitive Personal InformatioSSN/TINx Technical Service
    Providers, Government AgenciesHealth InformationxDrivers License/Passport
    NumberxDemographic InformationxTechnical Service ProvidersPrecise
    Geolocationx
    
    Personal information that you provide for a specific purpose will not be
    sold or used for targeted advertising or profiling to further any decisions
    that produce legal or similarly significant effects.
    
    You may designate an authorized agent to submit requests on your behalf. For
    an authorized agent to be considered verified, you must provide the
    authorized agent with signed, written affidavit to make such requests or a
    power of attorney. We may follow up with you to verify your identity before
    processing an agent’s request. Failure to follow these instructions may
    result in our inability to process your request.
    
    To view our CCPA request metrics, please click here.
    
    “Shine the Light” Law. If you are a California resident and have an
    established business relationship with us, you can email us to request a
    list of the personal information we have shared with third parties for their
    marketing purposes. We will also give you a list of the third parties that
    have received your information. You can make a request one time each year.
    Mention in your email that you are making a "California Shine the Light"
    inquiry. We will respond within 30 days.
    
    Do Not Track. Our websites and apps are not designed to respond to "do not
    track" requests from browsers.
    
    Our websites respond to global privacy control—or “GPC”—signals, if we
    detect that a browser is communicating a GPC signal, we will process that as
    a request to opt that browser and device out of ‘sale’ via cookies and
    tracking tools on our website. Note that if return to our website from a
    different device or use a different browser on the same device, you will
    need to opt out (or set GPC for) that browser and device as well.


Looking After Your
Information

We have security measures in place to protect your information. The security
measures we use will depend on the type of information collected. If you think
that an unauthorized account has been created using your name, contact us. We
are not responsible for third party websites and apps. If you click on a
third-party link, you will be taken to websites we do not control. This policy
does not apply to the privacy practices of those websites. Read the privacy
policy of other websites carefully. Our site may also serve third-party content
that contains their own cookies or tracking technologies.

HOW LONG DO WE RETAIN YOUR PERSONAL INFORMATION?

Your Ticketmaster Account. Your account is your digital identity on
Ticketmaster; it is how we ensure your ticket purchases are secure and connected
to an individual. It is also the primary basis for determining how long we keep
your information.

Whenever you purchase a ticket, log into your account, or interact with us, we
log this activity. So long as your account remains active we will continue to
retain the information we have processed about you. For example we will:

 * Retain your purchases or favorites so we can recommend relevant events;
 * Keep your tickets assigned to you, so we continue to deliver events to true
   fans; and
 * Keep your account validated and secure.

Your information will be deleted if you either (1) request deletion of your
account, in which case your account and associated information will be deleted
within a maximum of 90 days depending on the timeframes required by your local
laws; or (2) your account has 7 years’ of inactivity.

Aside from this account-based rule, the retention of your information is also
determined on the following bases:

 * To provide you with the services you have requested. For example, when you
   purchase tickets or services from us, we cannot delete your account while you
   have an upcoming event, as you would not be able to attend the event you have
   purchased.
 * When a law requires us to retain your information. For example, we retain
   certain purchase information for accounting and tax purposes even after you
   have deleted your account.
 * When we have processed certain data with your consent. For example, if you
   have provided us with details of your accessible needs, if you withdraw your
   consent to this processing, we would delete that information.
 * Safety & Security. We also maintain limited information in separate databases
   to keep our platforms safe and secure, such as to detect and prevent fraud,
   to power cyber security protections and to enforce our terms and any attempt
   to circumvent them.

When our retention periods are triggered, we either:

 * Securely delete the information; or
 * We anonymize the information. For example, where we would like to report on
   year-on-year sales, we retain the sales information, but remove any
   information linking the sales back to individuals who made the purchases.

DATA TRANSFERS

As a part of a global group of companies headquartered in the United States, we
may need to transfer your information outside of your country of residency. This
occurs where:

 * We rely on shared services provided by the Ticketmaster group of companies,
   some of which may be located outside of the country where you are resident.
   For example, our global platform is designed and maintained primarily from
   the United States and the United Kingdom.
 * When world-class acts are touring, in order to provide you a seamless
   experience, your information may be transferred internationally if that is
   not based in your country of residence.
 * We use global service providers, such as the ones noted above.

When transferring information, there are strict rules in place to ensure your
data is still protected to the highest standard. Where we do this, we will
ensure that appropriate safeguards are put in place. Where your information is
transferred outside of your local market, we use contractual measures and
internal mechanisms requiring the recipient to comply with the privacy standards
of the exporter, we will use one of the mechanisms listed below.

 * Contractual Clauses, such as the Standard Contractual Clauses approved by the
   European Commission and other Regulatory Bodies where applicable.
 * Binding Corporate Rules
 * Binding Corporate Processor Rules

For more information, or to get a copy of the relevant documentation please
contact us.




TICKETMASTER ENTITIES PER COUNTRY

The data controller that processes your data depends on which market you have an
account or subscription with. The Ticketmaster family of companies also provides
support services on behalf of one another and therefore acts as processors on
behalf of the data controller to whom you have provided your data.

TICKETMASTER ENTITIES PER COUNTRY



CountryCompanyAddressAustraliaTicketmaster Australasia Pty Ltd111 Cambridge St,
Collingwood VIC 3066, Australia, PO Box 1670, Collingwood VIC 3066, AustraliaNew
ZealandTicketmaster NZ Ltd34 Shortland Street,Auckland Central, Auckland
1010,New ZealandAustriaTicketmaster Gmbh Niederlassung Wien (Austrian
Branch)Alser Str. 21/9, A- 1080 Wien,AustriaBelgiumTicketmaster Belgium
N.V.Esplanade 1 box 33,1020 Brussels, BelgiumBrazilTicketmaster Brasil Ltda. /
CNPJ No. 42.789.521/0001-10Avenida Nova Independencia, 87ChileTicketmaster Chile
SpACalle Benjamin Nº 2935, Office 802, commune of Las Condes,SantiagoCzech
RepublicTicketmaster Česká republika, a.s.Jungmannova 26/15, Nové Město Praha 1,
110 00, Czech RepublicDenmarkTicketmaster Danmark A/SGammel Kongevej 60,5th,
1850 Frederiksberg C,DenmarkFinlandTicketmaster Suomi OyKeskuskatu 6, 00100
Helsinki,FinlandFranceTicketnetChallenge 92, 101 av. François Arago, 92017
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(Tiergarten),GermanyCyprusTickethour (Cyprus) LimitedGiannou Kranidioti 10,Nice
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Gardens, Cape Town, South Africa 8001MexicoTicketmaster New Ventures S. de R.L.
de C.V.Independencia No. 90, Colonia Centro Area 5, Alcaldía Cuauhtémoc, CP
06050, Mexico CitySingaporeTicketmaster-Singapore Pte. Ltd.The Adelphi, 1
Coleman Street, 10-10, Postal 179803TaiwanTixcraft Inc.10F., NO.270, SEC. 3,
Nanjing E.Road., Songshan DIST., Taipei City,10551, Taiwan
(R.O.C.)CanadaTicketmaster Canada Holdings ULC1 Blue Jays Way, Suite 3900
Toronto, ON M5V 1J3, CanadaUnited StatesTicketmaster L.L.C9348 Civic Center
Drive, Beverly Hills, California 90210, USA

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 * PERFORMANCE TRACKING TECHNOLOGIES


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 * ADVERTISING & TARGETING TRACKING TECHNOLOGIES


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 * STORE AND/OR ACCESS INFORMATION ON A DEVICE 125 PARTNERS CAN USE THIS PURPOSE


 * LINK DIFFERENT DEVICES 87 PARTNERS CAN USE THIS FEATURE


 * PERSONALISED ADVERTISING AND CONTENT, ADVERTISING AND CONTENT MEASUREMENT,
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 * USE PRECISE GEOLOCATION DATA 50 PARTNERS CAN USE THIS SPECIAL FEATURE


 * ACTIVELY SCAN DEVICE CHARACTERISTICS FOR IDENTIFICATION 13 PARTNERS CAN USE
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 * ENSURE SECURITY, PREVENT AND DETECT FRAUD, AND FIX ERRORS 96 PARTNERS CAN USE
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STRICTLY NECESSARY TRACKING TECHNOLOGIES

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These Strictly Necessary Tracking Technologies are necessary for the website to
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PERFORMANCE TRACKING TECHNOLOGIES

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These Performance Tracking Technologies allow us to count visits and traffic
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FUNCTIONAL TRACKING TECHNOLOGIES

Functional Tracking Technologies


These Functional Tracking Technologies enable the website to provide enhanced
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ADVERTISING & TARGETING TRACKING TECHNOLOGIES

Advertising & Targeting Tracking Technologies


These Advertising and Targeting Tracking Technologies may be set through our
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do not store directly personal information, but are based on uniquely
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SOCIAL TRACKING TECHNOLOGIES

Social Tracking Technologies


These Social Tracking Technologies are set by a range of social media services
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STORE AND/OR ACCESS INFORMATION ON A DEVICE 125 PARTNERS CAN USE THIS PURPOSE

Store and/or access information on a device


Cookies, device or similar online identifiers (e.g. login-based identifiers,
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technologies etc.) can be stored or read on your device to recognise it each
time it connects to an app or to a website, for one or several of the purposes
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LINK DIFFERENT DEVICES 87 PARTNERS CAN USE THIS FEATURE

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In support of the purposes explained in this notice, your device might be
considered as likely linked to other devices that belong to you or your
household (for instance because you are logged in to the same service on both
your phone and your computer, or because you may use the same Internet
connection on both devices).

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PERSONALISED ADVERTISING AND CONTENT, ADVERTISING AND CONTENT MEASUREMENT,
AUDIENCE RESEARCH AND SERVICES DEVELOPMENT 138 PARTNERS CAN USE THIS PURPOSE

Personalised advertising and content, advertising and content measurement,
audience research and services development


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   Advertising presented to you on this service can be based on limited data,
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 * CREATE PROFILES FOR PERSONALISED ADVERTISING 102 PARTNERS CAN USE THIS
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   Information about your activity on this service (such as forms you submit,
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 * USE PROFILES TO SELECT PERSONALISED ADVERTISING 97 PARTNERS CAN USE THIS
   PURPOSE
   
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   Advertising presented to you on this service can be based on your advertising
   profiles, which can reflect your activity on this service or other websites
   or apps (like the forms you submit, content you look at), possible interests
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 * CREATE PROFILES TO PERSONALISE CONTENT 32 PARTNERS CAN USE THIS PURPOSE
   
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   Information about your activity on this service (for instance, forms you
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   other information about you (such as your previous activity on this service
   or other websites or apps) or similar users. This is then used to build or
   improve a profile about you (which might for example include possible
   interests and personal aspects). Your profile can be used (also later) to
   present content that appears more relevant based on your possible interests,
   such as by adapting the order in which content is shown to you, so that it is
   even easier for you to find content that matches your interests.
   
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 * USE PROFILES TO SELECT PERSONALISED CONTENT 28 PARTNERS CAN USE THIS PURPOSE
   
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   Content presented to you on this service can be based on your content
   personalisation profiles, which can reflect your activity on this or other
   services (for instance, the forms you submit, content you look at), possible
   interests and personal aspects. This can for example be used to adapt the
   order in which content is shown to you, so that it is even easier for you to
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 * MEASURE ADVERTISING PERFORMANCE 124 PARTNERS CAN USE THIS PURPOSE
   
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   Information regarding which advertising is presented to you and how you
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   instance, whether you saw an ad, whether you clicked on it, whether it led
   you to buy a product or visit a website, etc. This is very helpful to
   understand the relevance of advertising campaigns.
   
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 * MEASURE CONTENT PERFORMANCE 50 PARTNERS CAN USE THIS PURPOSE
   
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   Information regarding which content is presented to you and how you interact
   with it can be used to determine whether the (non-advertising) content e.g.
   reached its intended audience and matched your interests. For instance,
   whether you read an article, watch a video, listen to a podcast or look at a
   product description, how long you spent on this service and the web pages you
   visit etc. This is very helpful to understand the relevance of
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 * UNDERSTAND AUDIENCES THROUGH STATISTICS OR COMBINATIONS OF DATA FROM
   DIFFERENT SOURCES 83 PARTNERS CAN USE THIS PURPOSE
   
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   Reports can be generated based on the combination of data sets (like user
   profiles, statistics, market research, analytics data) regarding your
   interactions and those of other users with advertising or (non-advertising)
   content to identify common characteristics (for instance, to determine which
   target audiences are more receptive to an ad campaign or to certain
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 * DEVELOP AND IMPROVE SERVICES 103 PARTNERS CAN USE THIS PURPOSE
   
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   Information about your activity on this service, such as your interaction
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   to build new products and services based on user interactions, the type of
   audience, etc. This specific purpose does not include the development or
   improvement of user profiles and identifiers.
   
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 * USE LIMITED DATA TO SELECT CONTENT 19 PARTNERS CAN USE THIS PURPOSE
   
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   Content presented to you on this service can be based on limited data, such
   as the website or app you are using, your non-precise location, your device
   type, or which content you are (or have been) interacting with (for example,
   to limit the number of times a video or an article is presented to you).
   
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USE PRECISE GEOLOCATION DATA 50 PARTNERS CAN USE THIS SPECIAL FEATURE

Use precise geolocation data


With your acceptance, your precise location (within a radius of less than 500
metres) may be used in support of the purposes explained in this notice.

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ACTIVELY SCAN DEVICE CHARACTERISTICS FOR IDENTIFICATION 13 PARTNERS CAN USE THIS
SPECIAL FEATURE

Actively scan device characteristics for identification


With your acceptance, certain characteristics specific to your device might be
requested and used to distinguish it from other devices (such as the installed
fonts or plugins, the resolution of your screen) in support of the purposes
explained in this notice.

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ENSURE SECURITY, PREVENT AND DETECT FRAUD, AND FIX ERRORS 96 PARTNERS CAN USE
THIS SPECIAL PURPOSE

Always Active

Your data can be used to monitor for and prevent unusual and possibly fraudulent
activity (for example, regarding advertising, ad clicks by bots), and ensure
systems and processes work properly and securely. It can also be used to correct
any problems you, the publisher or the advertiser may encounter in the delivery
of content and ads and in your interaction with them.

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DELIVER AND PRESENT ADVERTISING AND CONTENT 87 PARTNERS CAN USE THIS SPECIAL
PURPOSE

Always Active

Certain information (like an IP address or device capabilities) is used to
ensure the technical compatibility of the content or advertising, and to
facilitate the transmission of the content or ad to your device.

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MATCH AND COMBINE DATA FROM OTHER DATA SOURCES 89 PARTNERS CAN USE THIS FEATURE

Always Active

Information about your activity on this service may be matched and combined with
other information relating to you and originating from various sources (for
instance your activity on a separate online service, your use of a loyalty card
in-store, or your answers to a survey), in support of the purposes explained in
this notice.

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IDENTIFY DEVICES BASED ON INFORMATION TRANSMITTED AUTOMATICALLY 88 PARTNERS CAN
USE THIS FEATURE

Always Active

Your device might be distinguished from other devices based on information it
automatically sends when accessing the Internet (for instance, the IP address of
your Internet connection or the type of browser you are using) in support of the
purposes exposed in this notice.

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SAVE AND COMMUNICATE PRIVACY CHOICES 71 PARTNERS CAN USE THIS SPECIAL PURPOSE

Always Active

The choices you make regarding the purposes and entities listed in this notice
are saved and made available to those entities in the form of digital signals
(such as a string of characters). This is necessary in order to enable both this
service and those entities to respect such choices.

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