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Customer Service AgentsKnowledge Base AgentsDecision Automation Agents

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AGENTIC AUTOMATION


FOR REGULATED INDUSTRIES

Automate your business operations end-to-end with expert-level AI agents.

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WHAT YOU CAN USE STOCHASTIC AGENTS TO HELP WITH...

01
Customer Service Agents


DELIVER FOR YOUR CUSTOMERS 24/7 DAYS A WEEK WITH STOCHASTIC AI CUSTOMER SERVICE
AGENTS.

Available in app and over the web, our Customer-centric AI is available through
voice and digital channels. Customers can get answers to their questions,
process banking needs, and be routed to a human when necessary. Our AI ensures
higher levels of capture, increased customer satisfaction, and overall cost
savings for your institution.

02
Knowledge Base Agents


SUPPORT YOUR TEAMS WITH AI AGENTS THAT MAKE THEM MORE EFFECTIVE AND EFFICIENT.

Knowledge Base Agents help your teams deliver instant answers during live
interactions, speeding up onboarding, supporting new product and service
rollouts, and minimizing escalations. They seamlessly integrate with your
existing knowledge repositories: Notion, Confluence, Google Drive, Zendesk,
Salesforce, and more.  

03
Decision Automation Agents


EQUIP YOUR TEAMS WITH THEIR OWN AGENTS WHO CAN HELP PROCESS COMPLEX TASKS AND
QUERIES IN SECONDS.

Decision Automation Agents can be designed to perform complex, multi-step tasks,
complete with data retrieval, analysis, and recommendations. And they can even
be created to execute on recommendations, too. Transform your operations.






WE SPECIALIZE IN REGULATED INDUSTRIES



BANKING, FINANCIAL SERVICES, AND INSURANCE

Banks, Financial Services, and Insurance businesses have unique needs. Secure
systems, often on-premises and private clouds are the norm. AI Agents help
support and augment customer service teams, make key information easier to find,
and help with complex decision-making.




HEALTHCARE

Healthcare businesses have unique needs, with a focus on patient privacy.
Whether they use on-premise systems, private clouds, or SOC2 Compliant
third-party clouds, their needs for security and privacy are prevalent in the
field. AI Agents help support and augment knowledge banking and information
management, making complex queries and analytical reports executable in minutes.




MANUFACTURING, ENERGY

Manufacturing, Energy, and other regulated industries have high compliance needs
in addition to significant security considerations. AI Agents help augment field
staff, bolstering customer support operations, create and maintain knowledge
repositories, and help with complex decision-making.


FAQ


HOW DOES STOCHASTIC WORK?



Stochastic is a software platform that creates a team of agents to help your
organization get more done, faster, more efficiently.

OK, WHAT’S AN AGENT?



An Agent is a being that works for you. Stochastic agents are AI driven,
designed to operate in ways similar to internal support teams or product
development teams would.

I AM READING A LOT ABOUT AI AGENTS. WHAT MAKES STOCHASTIC AGENTS UNIQUE?




Stochastic Agents are self-adapting and personalized. Self-adapting means that a
Stochastic agent analyzes its own interactions with users, uncovers hidden
insights, and suggests improvements. Personalized means leverages proprietary
data and learns organizational knowledge to become a unique, trusted expert for
your enterprise. 

WHO USES STOCHASTIC?




Stochastic is used by Fortune 500 companies who work in regulated industries.
Small and medium businesses can also leverage Stochastic tools to streamline
their internal and external operations. 

HOW HARD IS IT TO IMPLEMENT STOCHASTIC?




A lot easier than you think. First, you train the model by uploading documents,
or connecting files from platforms like Notion, Confluence, Zendesk, Salesforce,
and others (you can also just bulk upload files or connect links). We also
provide no-code customer engagement analytics to provide active feedback based
on support history. Then you can start using - and gaining insights from - the
agents right away!

WHAT KIND OF RETURN OF INVESTMENT WOULD I EXPECT FROM
USING STOCHASTIC AI AGENTS?




It depends on the volume of tickets entering into your support pipeline.
However, for our existing customers, you are expected to get around 3xROI, which
means every dollar you spend on Stochastic for automation, you save 3 dollars of
operational cost. 

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