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SCAMS SUMMIT



15-16 August 2023 | PARKROYAL Darling Harbour, Sydney



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 1. Home
 2. >
 3. Conferences
 4. >
 5. SCAMS SUMMIT


OVERVIEW

This inaugural Scams summit promises to address why we are seeing a rise in
scams, whilst revealing the the more deeper fraudulent activity behind a simple
scam, that is robbing many Australians of not only their bank balances and
lifetime savings but their lives.

Australia has become a target for scammers globally and along with recent cyber
security breeches, a national security issue of significance.

This Scams Summit will bring together a unique speaker faculty that promises to
reveal why we see this activity on the rise and what should be done to address
it.


SPEAKERS

NATHAN LYNCH

Author, The Lucky Laundry & Asia-Pacific Manager, Regulatory Intelligence,
Thomson Reuters



SUANNE RUSSELL

Lead Ombudsman for Small Business and Transactions, AFCA



KEN GAMBLE

Executive Director & Chairman, IFW Global



TONY CAMILLERI

Principal, Aesthetics Architecture



SUNITA BOSE

Managing Director, DIGI



WARREN LYSAGHT

Detective Inspector, NSW Police



JOHN HEMPTON

Founder, Bronte Capital Investment



LISA SCHUTZ

CEO, Verifier & Member, Consumer Data Right Committee



CRIS PARKER

Director, The Ethics Alliance, The Ethics Centre



KATE WILSON

Group Director and Global Head – Consumer Credit, Deposits & Payments, RFI
Global



PROFESSOR DALI KAAFAR

Executive Director of the Cyber Security Hub, School of Computing, Macquarie
University



NARELLE SMYTHE

Partner, Ashurst



DR DIMITRIOS SALAMPASIS

School of Business, Law and Entrepreneurship, Swinburne University



PATRICK DWYER

Legal Director, Dwyer Harris



ROB NEELY

Director, Sellsecurely.com



JO SPENCER

Co-Founder, Sezoo



STEPHANIE TONKIN

CEO, Consumer Action Law Centre



NICHOLAS MCTAGGART

Founder, The Murinbin Group




AGENDA



 * DAY ONE | 15th August 2023
 * DAY TWO | 16th August 2023

8:55 AM

OPENING | OPENING REMARKS FROM THE CHAIR

NATHAN LYNCH, AUTHOR, THE LUCKY LAUNDRY & ASIA-PACIFIC MANAGER, REGULATORY
INTELLIGENCE, THOMSON REUTERS




THE TRUTH ABOUT SCAMS




9:00 AM

OPERATION TROPICANA - BUSTING A BILLION-DOLLAR BRITISH SCAM CARTEL

KEN GAMBLE, EXECUTIVE DIRECTOR & CHAIRMAN, IFW GLOBAL



Ken Gamble showcases the recent joint scam busting operation conducted by IFW
Global and the Malaysian Anti-Corruption Commission (MACC), resulting in the
take down of a major international investment scam ring based in Kuala Lumper.
The scam syndicate defrauded Australian investors out of more than $1 billion
over the past decade in fake investment portfolios. Codenamed Operation
Tropicana, 24 raids were conducted simultaneously in February 2023 at call
centres, companies and houses in Kuala Lumper and Penang, resulting in 81
arrests, the seizure of over AUD 4 million in cash and the arrest of several
bank employees and professional facilitators. Not a single Police officer was
involved in this operation. This talk examines the inside story of the group’s
methodology, their protection by corrupt law enforcement officials, their vast
money laundering network, links to international organised crime and human
trafficking groups.



9:40 AM

“IT’S NOT MY DOG.” WHY THE GOVT CANNOT LEGISLATE ITS WAY OUT OF THE CURRENT SCAM
PANDEMIC

ROB NEELY, DIRECTOR, SELLSECURELY.COM



Rob Neely, Director and Founder of scam prevention company Sellsecurely.com and
presenter of the global blog scamplanet.com, presents the full findings of his
company’s recent Australian survey that indicates the actual cost of scams is
not the $3.1bn the ACCC has suggested; it’s $9.2bn, and why the Commonwealth
Governments National Anti-Scam Centre alone will not stop this silent theft.


PAYMENTS & REGULATION




10:10 AM

ASIC REPORT 761 AND WHAT THE UNITED KINGDOM IS DOING

MICHAEL ANASTAS, PARTNER, HWL EBSWORTH



Michael Anastas highlight’s ASIC’s recent report in this session focusing on the
following from a legal perspective.

 * Scam Prevention, Detection, Response and how industry is fairing (looking at
   market materials and policies) following ASIC Report 761 and other guidance.
 * Initiatives by the Payment Systems Regulator in the UK requiring payment
   service providers to re-imburse scammed consumers in push payment scams.



10:35 AM

NETWORKING AND REFRESHMENT BREAK




11:00 AM

TRUST – AN ANTIDOTE FOR SCAMS?

JO SPENCER, CO-FOUNDER, SEZOO



Jo Spencer explains why “trust” needs to be the broad focus in addressing the
potential and implications of scams. He’ll guide us through what today’s
challenges are, the role of the payments solutions, the evolution of global
models and standards and how we should coordinate national initiatives and other
solutions to enable trust in all sorts of interactions.



11:25 AM

ROUNDTABLE |DO WE NEED TOUGHER REGULATION, OR DO WE NEED ENCOURAGE MORE REGTECH
STYLE INNOVATION?

ROB NEELY, DIRECTOR, SELLSECURELY.COM

JO SPENCER, CO-FOUNDER, SEZOO

LISA SCHUTZ, CEO, VERIFIER & MEMBER, CONSUMER DATA RIGHT COMMITTEE

MODERATOR: NATHAN LYNCH, MANAGER, REGULATORY INTELLIGENCE | ASIA-PACIFIC,
THOMSON REUTERS



As government, law enforcement and the private sector look to improve
collaborative efforts to support the community in the fight against scams,
Australian consumers are only using PayID for 1-in-10 bank transfers. The RBA
data shows that half of Australians have never heard of PayID.

 * How can we increase the awareness and use of PayID to combat financial scams?
 * We can already verify bank accounts and ID with CDR so why don’t we do that?
 * Is it time for tougher legislation around the moving of large sums of money?



12:10 PM

CRYPTOCURRENCY FRAUD AND COMBATING THE ILLICIT USE OF DIGITAL ASSETS:
COMPLIANCE, RISK, INVESTIGATION, AND TRACING

DR DIMITRIOS SALAMPASIS, SCHOOL OF BUSINESS, LAW AND ENTREPRENEURSHIP, SWINBURNE
UNIVERSITY



The session is positioned within the crypto governance, risk, compliance,
corporate sustainability, ESG and emerging technologies nexus. It explores the
role of cryptocurrency fraud as an increasingly growing component of the crypto
and the broader finance ecosystem. Several emerging and sophisticated crypto
crime typologies will be presented, together with practical insights on how to
understand, protect and safeguard against these types of criminal behaviours.


TECHNOLOGY




12:35 PM

APATE: DEFEATING GLOBAL PHONE SCAM WITH CONVERSATIONAL AI

PROFESSOR DALI KAAFAR, EXECUTIVE DIRECTOR OF THE CYBER SECURITY HUB, SCHOOL OF
COMPUTING, MACQUARIE UNIVERSITY



Professor Kaafar will examine the performance of AI-technologies to detect text
scam messages. Discussing Machine learning analysis of over 80 hours of phone
scam calls to unpack the content of scam calls and the psychological tricks used
by attackers in depth.

 * Introducing APATE, a world first prototype that leverages recent advances in
   conversational AI and voice cloning technologies to combat scams.



1:00 PM

LUNCH & NETWORKING BREAK




2:00 PM

OPENING REMARKS FROM THE CHAIR FOR AFTERNOON SESSIONS

GARY GILL, MANAGING DIRECTOR – FORENSIC INVESTIGATIONS AND INTELLIGENCE, KROLL
AUSTRALIA





2:15 PM

AUSTRALIA'S SUPERANNUATION HONEYPOT

JOHN HEMPTON, FOUNDER, BRONTE CAPITAL INVESTMENT



John Hempton was instrumental in uncovering the Trio/Astarra superannuation
fraud. He has described Australia’s retirement savings system, particularly with
SMSFs, as a honeypot for international criminals. In this session, Hempton
describes the key risks for Australians who are saving for their retirement,
including the roles of government agencies and individual accountability.



2:55 PM

PROPERTY SCAMS AND HOW THEY OPERATE IN AUSTRALIA

NATHAN LYNCH, AUTHOR, THE LUCKY LAUNDRY & ASIA-PACIFIC MANAGER, REGULATORY
INTELLIGENCE, THOMSON REUTERS



As the main source of Australians’ wealth, scams in the real estate sector can
have an incredibly damaging impact on consumers. Nathan Lynch shares an
incredible case study in how global crime syndicates have been running
multi-million-dollar scams involving real estate sales, with a brutal financial
and emotional impact on all concerned. This session explores why criminals can
exploit gaping loopholes in Australia’s real estate sector.



3:20 PM

PUBLIC-PRIVATE PARTNERSHIPS

NICHOLAS MCTAGGART, FOUNDER, THE MURINBIN GROUP



“Triple Ps” are essential to combating scams and fraud. In this session we
discuss the roles of some of the leading public-private partnerships (Australian
Financial Crimes Exchange (AFCX); Fintel Alliance; Fraud Reporting Exchange
(FRX); and explore how they can work more closely to ensure criminals cannot
“work within the cracks”.



3:45 PM

CLOSE OF CONFERENCE AND NETWORKING DRINKS




9:00 AM

OPENING | OPENING REMARKS FROM THE CHAIR

GARY GILL, MANAGING DIRECTOR – FORENSIC INVESTIGATIONS AND INTELLIGENCE, KROLL
AUSTRALIA





9:10 AM

KEYNOTE |

MATT BARRIE, CEO & CHAIRMAN, FREELANCER.COM & CEO & PRESIDENT, ESCROW.COM





9:45 AM

RFI GLOBAL DATA INSIGHTS

KATE WILSON, GROUP DIRECTOR AND GLOBAL HEAD – CONSUMER CREDIT, DEPOSITS &
PAYMENTS, RFI GLOBAL



Kate Wilson will deliver some incredible insights from the data RFI Global have
on what consumers want when it comes to data security. Kate will highlight data
on customers experiences with banking fraud, their key concerns and what are
their expectations are.


REPORTING, COMPLAINTS & WHO IS ULTIMATELY RESPONSIBLE




10:10 AM

AUSTRALIAN FINANCIAL COMPLAINTS AUTHORITY

SUANNE RUSSELL, LEAD OMBUDSMAN FOR SMALL BUSINESS AND TRANSACTIONS, AFCA





10:40 AM

NETWORKING & REFRESHMENT BREAK




11:10 AM

RECEIVING BANK – WHAT YOU NEED TO KNOW AND ACT ON

PATRICK DWYER, LEGAL DIRECTOR, DWYER HARRIS



As a receiving bank there are several things that need to be considered.

 * Duties as a financial services licence holder
 * Duties as a prudentially regulated body
 * Payment scheme rules
 * Common law and equitable liability and remedies



11:40 AM

THE CONSUMER LENSES: PROTECTING AND SUPPORTING SCAMS VICTIMS

STEPHANIE TONKIN, CEO, CONSUMER ACTION LAW CENTRE



Stephanie Tonkin will share insights from the work the Consumer Action Law
Centre undertakes with victims of scams and the support that they need.


A WORLD WIDE WEB




12:05 PM

12:15 CRIME AS A SERVICE

WARREN LYSAGHT, DETECTIVE INSPECTOR, NSW POLICE



This session will explore how the dark web and other online forums are
transforming the nature of scams and financial crime. We speak with security
experts about the modern marketplace for illicit tradecraft and the implications
for law enforcement, criminal intelligence, banks and their customers.



12:35 PM

LUNCH AND NETWORKING BREAK




1:25 PM

OPENING REMARKS FROM THE CHAIR FOR AFTERNOON SESSIONS

NATHAN LYNCH, AUTHOR, THE LUCKY LAUNDRY & ASIA-PACIFIC MANAGER, REGULATORY
INTELLIGENCE, THOMSON REUTERS





1:35 PM

PYSCHOLOGY BEHIND A SCAM & WHERE THE RESPONSIBILITY LAYS




1:30 PM

FIRESIDE CHAT | I WAS A VICTIM

TONY CAMILLERI, PRINCIPAL, AESTHETICS ARCHITECTURE

MODERATOR: NATHAN LYNCH, MANAGER, REGULATORY INTELLIGENCE | ASIA-PACIFIC,
THOMSON REUTERS



In this “fireside chat” a scam victim explains the personal impact of falling
for a scam, as well as the steps that may have prevented the attack from being
successful. This session aims to humanise the problem of fraud and offer an
insight into the psychological aspects of hardening the Australian community
against financial scams.



2:00 PM

ROUNDTABLE | WHERE RESPONSIBILITY LAYS

MODERATOR: NARELLE SMYTHE, PARTNER, ASHURST



Consumer groups have been advocating for banks to take more responsibility for
scams, while banks have highlighted the need for greater education and “end
point” responsibility. Both sides agree that the current trajectory is not
sustainable.

 * How can we navigate these competing views as the cost of scams and fraud
   surges above well above the reported figure of A$3 billion per year?
 * If a whole of community response is needed, what more should the Government
   do?



2:40 PM

FIRESIDE CHAT |WHAT WOULD IT TAKE TO ELIMINATE SCAMS ONLINE

SUNITA BOSE, MANAGING DIRECTOR, DIGI

MODERATOR: CRIS PARKER, DIRECTOR, THE ETHICS ALLIANCE, THE ETHICS CENTRE



In this “fireside chat” we will chat to representatives of digital platforms on
the impact scams have on online platforms and what do they envision will change
this in the foreseeable future.



3:15 PM

CLOSE OF SUMMIT








PRICING

 * Standard
 * NFP Rate

Packages Price Package (Two Days Conference)$2195+GST

Packages Price Package (Two Days Conference)$1295+GST




SPONSORSHIP & EXHIBITION OPPORTUNITIES

The Scams Summit will allow you to hear from industry leaders about the latest
developments and challenges within the industry.

Event sponsorship or exhibiting will allow your organisation to:

 * Build relationships with potential and existing clients
 * Generate leads from a high-level, targeted audience
 * Close sales in a more personal manner than via phone
 * Demonstrate your product in person
 * Network with the industry
 * Build brand awareness

To see what is on offer please contact:
Andrew Sinkovich – Sponsorship Manager
T: (02) 9080 4008
E: andrew.sinkovich@informa.com.au


SUSTAINABILITY

Our Commitment to Sustainability

In Australia, we are committed to running our events in an environmentally and
socially responsible way. Across Informa Connect we are focusing on the short
and long-term sustainability impacts we have on customers and colleagues
alongside the communities we work in.

We recognise that it’s not just about the way we produce our events and products
but recognising that we have a role to play in providing a space to work in
partnership together with our markets to inspire the sustainable development of
the industries we serve.

To read more on our latest sustainability reports and Faster Forward initiatives
– click here.


CONNECTME

ConnectMe • Networking enhanced

All of our events utilise a bespoke dynamic smartphone app, ConnectMe – which
guarantees attendees a premium event experience. Logins are sent prior to the
conference commencement allowing you to check who’s attending, schedule in
meetings and catch ups, participate in live Q+A and interactive polls, and much
more. ConnectMe ensures you never miss a beat prior, during and post event.


WHEN & WHERE

15 - 16 Aug 2023

PARKROYAL Darling Harbour, Sydney
150 Day St,
Sydney NSW 2000
(02) 9261 1188

SPECIAL EVENT RATE*
To secure your accommodation at the PARKROYAL Darling Harbour with a 10%
discount off the best available flexible rate at the time of booking, visit
https://www.panpacific.com/parkroyal/prsydmeetevents.

Click here to view PDF Flyer from PARKROYAL Darling Harbour for the Special
rate.

* Room availability and rates are subject to availability at the time of
booking. Please book early to avoid disappointment.
We advise using Chrome as your browser to access this link.

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CONTACT

Still have a question?

General Information & Registration
Customer Service
+61 (0) 2 9080 4307
info@informa.com.au

Sponsorship & Exhibition Opportunities
Andrew Sinkovich
+61  (02) 9080 4008
andrew.sinkovich@informa.com.au

Speaking Enquiries
Veronique Henrisson
+61 (02) 9080 4054
veronique.henrisson@informa.com

Marketing & Media Enquiries
Chris Shorthouse
Chris.Shorthouse@informa.com


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