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Refer a business. Earn $500. Product Growth Reach new customers and keep them engaged. Reviews Improve your reputation. Website Chat Capture website leads. Text Marketing Grow with text campaigns. Communication Bring every channel and customer into one place. Inbox Manage all messages in one place. Contacts See every customer activity. Channels Message through Podium, no matter where you’re found. Payments Collect digital and in-person payments. Payments Payment solutions built for Podium users. Solutions AutomotiveRetailHome ServicesProfessional ServicesHealthcareDentalFinancial ServicesAgencies and Partners Pricing Resources BlogGuidesWebinarsCustomer StoriesHelp CenterWhat's New? Customer Support Sign InGet started now SIMPLE PLANS BUILT FOR LOCAL BUSINESSES LIKE YOURS. Try Podium free for 14-days, no strings attached Get started now Monthly Annual ESSENTIALS Ideal for small businesses who are getting started or for the self-employed $289 /month 1,000 contacts "Contacts" are any customers you use Podium to communicate with. Up to 3 team members The number of team members with access to Podium. GET THESE POWERFUL FEATURES: * Capture online reviews instantly * A text-based website chat * Easy-to-use text-marketing * 100s of app integrations * Secure & simple payment processing Get started now Talk to sales View all features LIMITS Contacts "Contacts" are any customers you use Podium to communicate with. Starting at 1,000 Marketing Contacts "Marketing Contacts" are customers that have agreed to receive marketing texts from your business. Starting at 100 Team Members The number of team members with access to Podium. 3 BASIC COMMUNICATION Inbox All your texts, emails, phone calls, and social media messaging in one place. Customer Database Automatically records all customer information and interaction history. Text Marketing Campaigns Send text message marketing campaigns. Reviews Easily collect reviews on Google and Facebook by sending a text. Website Chat Widget Customers start conversations on your website and then text you on the go Call-to-Text Customers have the option to move the conversation to text when they call. Custom Message Templates Create your own reusable and automated message templates. ADVANCED COMMUNICATION Voicemail Transcriptions Get a text version of voicemails sent to the Inbox. One-click Automations Automatically take follow up actions after receiving Reviews, Payments, and more. Integrations Set up integrations with other business tools. Auto FAQ Response Instantly respond to common customer questions. Round Robin Routing Automatically assign messages to your team by availability for faster response. Topic-Based Routing Automatically send messages to the team members by topic. PAYMENTS Text-to-Pay Processing Rate The rate is charged per transaction. This functionality includes email-to-pay. 2.7% and $0.30 In-person Processing Rate Available only in the US. The rate is charged per transaction. 2.2% and $0.15 Manual Entry Processing Rate Transactions that are keyed in. The rate is charged per transaction. 2.9% and $0.30 ACH Transfers Only available to US merchants. 0.7% ($1 min, $5 max) Premium Fraud Protection Available to select users. 0.65% MARKETING Text Marketing Campaigns Send text message marketing campaigns to Marketing Contacts. Basic Segmentation Organize and target Marketing Contacts for more effective text marketing. Advanced Segmentation Automate contact segmentation. Remove Podium Branding Remove "Powered by Podium" branding on all messages. Customized Website Branding Add your branding to the Webchat website widget. Website Browsing History Target marketing to your customers based on the webpages they've visited. Multimedia Marketing Messages Include images, video and other media in text-message marketing campaigns. SUPPORT AND ONBOARDING Help Center 24/7 Chat & Text 15/7 Onboarding Webinar Onboarding Group onboarding through a video webinar. Show less Most popular STANDARD Perfect for businesses that are expanding, online and in person $449 /month Unlimited contacts "Contacts" are any customers you use Podium to communicate with. Unlimited team members The number of team members with access to Podium. ALL OF THE BENEFITS OF ESSENTIALS, AND: * Personalized setup & onboarding * Website reporting & customization * Automated review invitations * Customized branding Get started now Talk to sales View all features LIMITS Contacts "Contacts" are any customers you use Podium to communicate with. Unlimited Marketing Contacts "Marketing Contacts" are customers that have agreed to receive marketing texts from your business. Starting at 500 Team Members The number of team members with access to Podium. Unlimited BASIC COMMUNICATION Inbox All your texts, emails, phone calls, and social media messaging in one place. Customer Database Automatically records all customer information and interaction history. Text Marketing Campaigns Send text message marketing campaigns. Reviews Easily collect reviews on Google and Facebook by sending a text. Website Chat Widget Customers start conversations on your website and then text you on the go Call-to-Text Customers have the option to move the conversation to text when they call. Custom Message Templates Create your own reusable and automated message templates. ADVANCED COMMUNICATION Voicemail Transcriptions Get a text version of voicemails sent to the Inbox. One-click Automations Automatically take follow up actions after receiving Reviews, Payments, and more. Integrations Set up integrations with other business tools. Auto FAQ Response Instantly respond to common customer questions. Round Robin Routing Automatically assign messages to your team by availability for faster response. Topic-Based Routing Automatically send messages to the team members by topic. PAYMENTS Text-to-Pay Processing Rate The rate is charged per transaction. This functionality includes email-to-pay. 2.6% and $0.30 In-person Processing Rate Available only in the US. The rate is charged per transaction. 2.2% and $0.15 Manual Entry Processing Rate Transactions that are keyed in. The rate is charged per transaction. 2.9% and $0.30 ACH Transfers Only available to US merchants. 0.7% ($1 min, $5 max) Premium Fraud Protection Available to select users. 0.65% MARKETING Text Marketing Campaigns Send text message marketing campaigns to Marketing Contacts. Basic Segmentation Organize and target Marketing Contacts for more effective text marketing. Advanced Segmentation Automate contact segmentation. Remove Podium Branding Remove "Powered by Podium" branding on all messages. Customized Website Branding Add your branding to the Webchat website widget. Website Browsing History Target marketing to your customers based on the webpages they've visited. Multimedia Marketing Messages Include images, video and other media in text-message marketing campaigns. SUPPORT AND ONBOARDING Help Center 24/7 Chat & Text 15/7 Onboarding One-on-One Onboarding One-on-one onboarding with a member of the Podium team. Show less PROFESSIONAL All the advanced business solutions a mature business needs $649 /month Unlimited contacts "Contacts" are any customers you use Podium to communicate with. Unlimited team members The number of team members with access to Podium. ALL OF THE BENEFITS OF STANDARD, AND: * Automations that streamline tasks * Round-robin lead routing * Personalized automated FAQs * Advanced payment options * Multimedia marketing messages Get started now Talk to sales View all features LIMITS Contacts "Contacts" are any customers you use Podium to communicate with. Unlimited Marketing Contacts "Marketing Contacts" are customers that have agreed to receive marketing texts from your business. Starting at 1,000 Team Members The number of team members with access to Podium. Unlimited BASIC COMMUNICATION Inbox All your texts, emails, phone calls, and social media messaging in one place. Customer Database Automatically records all customer information and interaction history. Text Marketing Campaigns Send text message marketing campaigns. Reviews Easily collect reviews on Google and Facebook by sending a text. Website Chat Widget Customers start conversations on your website and then text you on the go Call-to-Text Customers have the option to move the conversation to text when they call. Custom Message Templates Create your own reusable and automated message templates. ADVANCED COMMUNICATION Voicemail Transcriptions Get a text version of voicemails sent to the Inbox. One-click Automations Automatically take follow up actions after receiving Reviews, Payments, and more. Integrations Set up integrations with other business tools. Auto FAQ Response Instantly respond to common customer questions. Round Robin Routing Automatically assign messages to your team by availability for faster response. Topic-Based Routing Automatically send messages to the team members by topic. PAYMENTS Text-to-Pay Processing Rate The rate is charged per transaction. This functionality includes email-to-pay. 2.5% and $0.30 In-person Processing Rate Available only in the US. The rate is charged per transaction. 2.1% and $0.15 Manual Entry Processing Rate Transactions that are keyed in. The rate is charged per transaction. 2.9% and $0.30 ACH Transfers Only available to US merchants. 0.7% ($1 min, $5 max) Premium Fraud Protection Available to select users. 0.65% MARKETING Text Marketing Campaigns Send text message marketing campaigns to Marketing Contacts. Basic Segmentation Organize and target Marketing Contacts for more effective text marketing. Advanced Segmentation Automate contact segmentation. Remove Podium Branding Remove "Powered by Podium" branding on all messages. Customized Website Branding Add your branding to the Webchat website widget. Website Browsing History Target marketing to your customers based on the webpages they've visited. Multimedia Marketing Messages Include images, video and other media in text-message marketing campaigns. SUPPORT AND ONBOARDING Help Center 24/7 Chat & Text 15/7 Onboarding One-on-One Onboarding One-on-one onboarding with a member of the Podium team. Show less Compare plans and features ESSENTIALS $289 /month STANDARD $449 /month PROFESSIONAL $649 /month LIMITS Contacts "Contacts" are any customers you use Podium to communicate with. Starting at 1,000 Unlimited Unlimited Marketing Contacts "Marketing Contacts" are customers that have agreed to receive marketing texts from your business. Starting at 100 Starting at 500 Starting at 1,000 Team Members The number of team members with access to Podium. 3 Unlimited Unlimited BASIC COMMUNICATION Inbox All your texts, emails, phone calls, and social media messaging in one place. Customer Database Automatically records all customer information and interaction history. Text Marketing Campaigns Send text message marketing campaigns. Reviews Easily collect reviews on Google and Facebook by sending a text. Website Chat Widget Customers start conversations on your website and then text you on the go Call-to-Text Customers have the option to move the conversation to text when they call. Custom Message Templates Create your own reusable and automated message templates. ADVANCED COMMUNICATION Voicemail Transcriptions Get a text version of voicemails sent to the Inbox. One-click Automations Automatically take follow up actions after receiving Reviews, Payments, and more. Integrations Set up integrations with other business tools. Auto FAQ Response Instantly respond to common customer questions. Round Robin Routing Automatically assign messages to your team by availability for faster response. Topic-Based Routing Automatically send messages to the team members by topic. PAYMENTS Text-to-Pay Processing Rate The rate is charged per transaction. This functionality includes email-to-pay. 2.7% and $0.30 2.6% and $0.30 2.5% and $0.30 In-person Processing Rate Available only in the US. The rate is charged per transaction. 2.2% and $0.15 2.2% and $0.15 2.1% and $0.15 Manual Entry Processing Rate Transactions that are keyed in. The rate is charged per transaction. 2.9% and $0.30 2.9% and $0.30 2.9% and $0.30 ACH Transfers Only available to US merchants. 0.7% ($1 min, $5 max) 0.7% ($1 min, $5 max) 0.7% ($1 min, $5 max) Premium Fraud Protection Available to select users. 0.65% 0.65% 0.65% MARKETING Text Marketing Campaigns Send text message marketing campaigns to Marketing Contacts. Basic Segmentation Organize and target Marketing Contacts for more effective text marketing. Advanced Segmentation Automate contact segmentation. Remove Podium Branding Remove "Powered by Podium" branding on all messages. Customized Website Branding Add your branding to the Webchat website widget. Website Browsing History Target marketing to your customers based on the webpages they've visited. Multimedia Marketing Messages Include images, video and other media in text-message marketing campaigns. SUPPORT AND ONBOARDING Help Center 24/7 Chat & Text 15/7 Onboarding Webinar Onboarding Group onboarding through a video webinar. One-on-One Onboarding One-on-one onboarding with a member of the Podium team. One-on-One Onboarding One-on-one onboarding with a member of the Podium team. ALL-IN-ONE PLATFORM REVIEWS Remind customers to leave you a review via text. Win local search. TEXT MARKETING Send messages that customers read and respond to. Keep the conversation alive. PAYMENTS Request payments via text and get paid faster. Sell while you text. CONTACTS Manage customer data and analyze full conversion history. INBOX Talk to your customers on their favorite platform. Keep everything in one place. WEBCHAT Engage with your site visitors and start conversations on the spot. Get started now OVER 100K BUSINESSES GROW WITH PODIUM. WE’VE GOT YOUR BACK. STEP-BY-STEP ONBOARDING Our simple step-by-step onboarding experience walks you through everything you need to start growing your business. PHONE & CHAT SUPPORT Whatever your business may need, our expert support team is here to help so you can focus on what you do best. DOCUMENTATION TRAINING Whether you have a question or just want to learn more, our extensive resource center has the videos and articles your need. “The combination of higher demand and less staff made it so we weren’t able to answer every single phone call...Sending text messages is much faster than getting on the phone with every single person that wants to chat.” Kara Weed Ultra Modern Pool & Patio “I love Podium because it makes us look like a big company. We may be just a handful of people, but Podium makes us feel like Amazon. We absolutely love Podium.” Joel Master Portland WIndow Coverings FREQUENTLY ASKED QUESTIONS WHAT IS PODIUM? Podium is a platform that allows local businesses to easily communicate with, market to, and collect payments from their customers. WHY PODIUM? Podium is changing the way local business gets done everywhere. More than 100,000 businesses rely on Podium to grow and do more as a team. WHAT HAPPENS IF I HIT MY CONTACTS OR MARKETING CONTACTS LIMIT? If Contacts limits are reached you will be able to continue messaging existing conversations but won’t be able to start additional ones. If Marketing Contacts limits are reached, you won’t be able to launch any new marketing campaigns. DOES PODIUM’S TEXT MARKETING CAMPAIGNS TOOL HAVE A MESSAGING LIMIT? Yes, each unique subscriber can receive up to 10 campaigns in a given month Products * Reviews * Payments * Webchat * Channels * Contacts * Pricing * Inbox * Text Campaigns Resources * Blog * Google Reviews * Online Reviews * Business Text Messaging * Contact Sales Partners * Become a Partner * Find a Solution Partner * Integrations * Marketplace * Developer Portal Company * About us * Contact * Careers * Press * Partners * Legal US Headquarters 1650 W Digital UT Lehi 84043 Australia Level 7, 222 Exhibition Street VIC Melbourne 3000 © Podium Corp Inc. 2022 * Terms & Conditions | * Privacy | * Vulnerability Policy | * CCPA word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1