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FAQS ABOUT ACCOUNT ALERTS






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Sign in to manage Account Alerts




STAY IN TOUCH WITH YOUR ACCOUNT ACTIVITY WITH ACCOUNT ALERTS FOOTNOTE1(OPENS
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MANAGE YOUR ACCOUNT




MANAGE YOUR ACCOUNT

Receive timely alerts that keep you informed, like when your payment is due or
if there’s been a high transaction on your account



YOUR CHOICE




YOUR CHOICE

Choose the alerts you want and how you want to receive them – text message,
email and push notification


PROTECT YOUR ACCOUNT




PROTECT YOUR ACCOUNT

Enroll and receive alerts related to online activity


FREQUENTLY ASKED QUESTIONS


HOW DO I SIGN UP FOR ALERTS?

To sign up for Account Alerts, you’ll need to sign in to your account and choose
“Profile & settings,” then “Alerts,” then “Choose alerts” in the left-hand menu
under the Alerts section. We'll show you the list of available alerts for your
account, and you can sign up for as many as you'd like. You'll need to repeat
these steps for each account you'd like to sign up for alerts.



HOW DO I EDIT MY ALERTS OR DELIVERY PREFERENCES?

You can make changes to your Account Alerts or delivery preferences anytime.
Sign in to your account and choose “Profile & settings,” then "Alerts," then
“Choose alerts” in the left-hand menu to set up or change the alerts you
receive. Or, choose “Alerts delivery” to edit the way your alerts are delivered.



WHERE CAN I CHANGE OR DELETE MY EMAIL ADDRESS OR PHONE NUMBER FOR ALERTS?

To change your email address or phone number for Account Alerts, sign in to your
account and choose “Profile & settings,” then "Alerts," then “Alerts delivery.”
Find your email address or phone number and choose "Edit" next to it.

 

If you want to stop using your email address or phone number for Account Alerts,
you have four options once you go to “Profile & settings:"

 * Choose “Alerts delivery.” Find your email address or phone number and choose
   "Remove."
 * Choose Email or Phone. Choose "Stop using" next to Account Alerts for your
   email address or phone number and follow the instructions.
 * To stop using all alerts, click “Choose alerts” and choose the link “Stop
   using all alerts” at the bottom of the page.
 * To pause alerts, choose “Pause alerts,” then “Pause my alerts,” then enter
   the dates you want to pause receiving alerts.

If you want to change or delete your email address or phone number for all your
communications with us, go to “Profile & settings” and choose Email or Phone,
then change or delete your information.


WHAT ACCOUNT ALERTS ARE AVAILABLE TO ME?

You can receive alerts by email, text message and push notification when there's
a charge, refund or other transaction on your account, when a balance transfer
or payment has posted, to get balance and available credit limit amounts, when a
payment is due, or when a payment has posted.



WHEN ARE ACCOUNT ALERTS DELIVERED?

Fraud alerts are sent automatically whenever we detect suspicious activity on
your account and don't require you to enroll. Generally, account alerts are
processed at the end of each business day (Monday through Friday), but the
delivery of your alerts will vary by alert type. Some alerts are sent
immediately following a transaction on the account. However, alerts delivery may
be subject to delays, including service outages and connection issues.


Footnote 1

Account Alerts: There's no charge from Chase, but message and data rates may
apply. Delivery of alerts may be delayed for various reasons, including service
outages affecting your phone, wireless or internet provider; technology
failures; and system capacity limitations. Any time you review your balance,
keep in mind it may not reflect all transactions including recent debit card
transactions or checks you have written. A qualifying Chase transfer account is
required to transfer funds by text.




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WE'RE HERE TO HELP YOU MANAGE YOUR MONEY TODAY AND TOMORROW


CHECKING ACCOUNTS

Choose the checking account that works best for you. See our Chase Total
Checking® offer for new customers. Make purchases with your debit card, and bank
from almost anywhere by phone, tablet or computer and more than 15,000 ATMs and
more than 4,700 branches.


SAVINGS ACCOUNTS & CDS

It’s never too early to begin saving. Open a savings account or open a
Certificate of Deposit (see interest rates) and start saving your money.


CREDIT CARDS

Chase credit cards can help you buy the things you need. Many of our cards offer
rewards that can be redeemed for cash back or travel-related perks. With so many
options, it can be easy to find a card that matches your lifestyle. Plus, with
Credit Journey you can get a free credit score!


MORTGAGES

Apply for a mortgage or refinance your mortgage with Chase. View today’s
mortgage rates or calculate what you can afford with our mortgage calculator.
Visit our Education Center for homebuying tips and more.


AUTO

Chase Auto is here to help you get the right car. Apply for auto financing for a
new or used car with Chase. Use the payment calculator to estimate monthly
payments. Check out the Chase Auto Education Center to get car guidance from a
trusted source.


CHASE FOR BUSINESS

With Chase for Business you’ll receive guidance from a team of business
professionals who specialize in helping improve cash flow, providing credit
solutions, and managing payroll. Choose from business checking, small business
loans, business credit cards, merchant services or visit our business resource
center.


INVESTING BY J.P. MORGAN

Whether you choose to work with a financial advisor and develop a financial
strategy or invest online, J.P. Morgan offers investment education, expertise
and a range of tools to help you reach your goals. Visit a J.P. Morgan Wealth
Management Branch or check out our latest online investing offers, promotions,
and coupons.

INVESTMENT AND INSURANCE PRODUCTS ARE:

 * NOT FDIC INSURED
 * NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY
 * NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK,
   N.A. OR ANY OF ITS AFFILIATES
 * SUBJECT TO INVESTMENT RISKS, INCLUDING POSSIBLE LOSS OF THE PRINCIPAL AMOUNT
   INVESTED


CHASE PRIVATE CLIENT

Get more from a personalized relationship offering no everyday banking fees,
priority service from a dedicated team and special perks and benefits. Connect
with a Chase Private Client Banker at your nearest Chase branch to learn about
eligibility requirements and all available benefits.

INVESTMENT AND INSURANCE PRODUCTS ARE:

 * NOT A DEPOSIT
 * NOT FDIC INSURED
 * NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY
 * NO BANK GUARANTEE
 * MAY LOSE VALUE


ABOUT CHASE

Chase serves millions of people with a broad range of products. Chase online
lets you manage your Chase accounts, view statements, monitor activity, pay
bills or transfer funds securely from one central place. To learn more, visit
the Banking Education Center. For questions or concerns, please contact Chase
customer service or let us know about Chase complaints and feedback.


SPORTS & ENTERTAINMENT

Chase gives you access to unique sports, entertainment and culinary events
through Chase Experiences and our exclusive partnerships such as the US Open,
Madison Square Garden(Opens Overlay) and Chase Center.


CHASE SECURITY CENTER

Our suite of security features can help you protect your info, money and give
you peace of mind. See how we're dedicated to helping protect you, your accounts
and your loved ones from financial abuse. Also, learn about the common tricks
scammers are using to help you stay one step ahead of them.  If you see
unauthorized charges or believe your account was compromised contact us right
away to report fraud.


OTHER PRODUCTS & SERVICES:

 * Deposit Account Agreements
 * Mobile Banking
 * Online Banking
 * Student Center
 * Zelle®

“Chase,” “JPMorgan,” “JPMorgan Chase,” the JPMorgan Chase logo and the Octagon
Symbol are trademarks of JPMorgan Chase Bank, N.A.  JPMorgan Chase Bank, N.A. is
a wholly-owned subsidiary of JPMorgan Chase & Co.

"Chase Private Client" is the brand name for a banking and investment product
and service offering, requiring a Chase Private Client Checking℠ account.

Investing involves market risk, including possible loss of principal, and there
is no guarantee that investment objectives will be achieved. Past performance is
not a guarantee of future results.

J.P. Morgan Wealth Management is a business of JPMorgan Chase & Co., which
offers investment products and services through J.P. Morgan Securities LLC
(JPMS), a registered broker-dealer and investment adviser, member FINRA(Opens
Overlay) and SIPC(Opens Overlay). Insurance products are made available through
Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business
as Chase Insurance Agency Services, Inc. in Florida. Certain custody and other
services are provided by JPMorgan Chase Bank, N.A. (JPMCB). JPMS, CIA and JPMCB
are affiliated companies under the common control of JPMorgan Chase & Co.
Products not available in all states.

Bank deposit accounts, such as checking and savings, may be subject to approval.
Deposit products and related services are offered by JPMorgan Chase Bank, N.A.
Member FDIC.



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