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Water Service Turned Off?
1703890800

Find out how to get your water turned back on.

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MAIN NAVIGATION

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UTILITY NAVIGATION

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Contact Pay Bill Report Problem Financial Assistance Permits
Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service

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One Stop Shop
Weekdays: 8:00 am - 5:00 pm

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Interactive Voice Response System
301-206-4001
24 hours, 7 days/week

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Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service
WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App,
by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.
Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a
sewer emergency, report it using our mobile app, email the Emergency Services
Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn
more about all of the financial assistance resources. Get started by going to
Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.-
Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services


WE DELIVER THE ESSENTIAL.

For more than 105 years, we are the proud provider of safe, seamless and
satisfying water services, making the essential possible every day for our
neighbors in Montgomery and Prince George’s counties.

Water Turned Off?

Submit a Claim
Create an Account
Pay your Bill
Start or Stop Service
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(301) 206-4001
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WSSC WATER IN THE NEWS

WSSC Water in the News


WSSC WATER COMMISSIONERS TO HOLD SECOND SPECIAL VIRTUAL MEETING TO REVIEW AND
DISCUSS RATE-SETTING DESIGN CONSIDERATIONS ON FRIDAY, DECEMBER 15

Published on
December 14, 2023
Article Type
News Release
Read more


WSSC WATER COMMISSIONERS TO HOLD SPECIAL VIRTUAL MEETING TO REVIEW AND DISCUSS
RATE-SETTING PROCESS ON TUESDAY NOVEMBER 28

Published on
November 27, 2023
Article Type
News Release
Read more


GOOD GRAVY! DON’T BE A TURKEY AND POUR GREASE DOWN YOUR DRAIN

Published on
November 22, 2023
Article Type
News Release
Read more


WSSC WATER COMMISSIONERS EXPAND FINANCIAL ASSISTANCE PROGRAMS TO HELP MORE
CUSTOMERS

Published on
November 17, 2023
Read more
View all
Established
1918
Counties Served
Montgomery & Prince George's
Customers Served
1.9+ Million
Water Quality Violations
None
Water Mains Managed
5,800+ Miles


EXPLORE WHAT WE DO

You see the result of our work every time you turn on your tap or take a shower.
But what you don't see is all the effort it takes to deliver that water to you:
the big construction projects, the pipeline maintenance, the lab work and more.
Learn all about the many people in many departments that make up WSSC Water.

Major Projects
Water Quality
Water Security
Wastewater Management
Environmental Protection & Sustainability
New and Innovative Technologies


WATER IMPACTS ALL OUR LIVES

Because water is essential for our daily lives, we never relax in our commitment
to provide you with safe, clean water. We've kept that promise for more than 105
years: We've never had a drinking water quality violation. Stay informed about
all we've done and continue to do to keep that amazing record going.


EMERGENCY WORK IN YOUR AREA

View our interactive map to see emergency water main repair work near you.

For emergency sewer service work, visit our Sewer Service Alerts map

For planned construction work, visit our In Your Neighborhood map


WATER QUALITY REPORT

Read our latest annual Water Quality Report.


COMMISSION PUBLIC MEETINGS

Check the schedule of upcoming WSSC Water Commissioners' meetings.


'CUSTOMER PIPELINE' NEWSLETTER

Stay up-to-date on the latest WSSC Water news, get timely tips and more.


UPCOMING EVENTS

Event Date
Jan 10
Event Type
Board of Ethics Meetings


BOARD OF ETHICS MEETING

The public is invited to attend the meeting in person or virtually.Watch Open
Session: Teams Link Phone: 240-800-7929; Phone Conference ID: 

Event Date
Jan 10
Event Type
Project Outreach Event


SENECA CREEK ESA SEWER REHABILITATION PROJECT COMMUNITY MEETING

Watch Meeting Dial In: 240-800-7929 Conference ID: 513 248 737#For more
information please visit our Community Project meetings page

Event Date
Jan 11 Jan 11
Event Type
Events


WSSC WATER HIRING EVENT



Event Date
Jan 15
Event Type
Holiday


MARTIN LUTHER KING, JR.'S BIRTHDAY - CLOSED

During holidays, administrative offices are closed.  However, in the event of an
emergency such as a broken water main or sewer back-up, our 24-hour call center
is staffed to assist our customers.   ...

Event Date
Jan 17
Event Type
Commission Meetings


COMMISSION MEETING, JANUARY 17

Public may attend meeting in person or virtually via the call-in information
below should they wish to provide public comment.Public Viewing / Participation
Details Watch: Virtual meeting will be broa...

Event Date
Jan 17
Event Type
Project Outreach Event


WESTERN BRANCH SEWER REHABILITATION PROJECT COMMUNITY MEETING

Watch Meeting Dial In: 240-800-7929 Conference ID: 334 557 718#For more
information please visit our Community Project meetings page

Event Date
Jan 19 Jan 19
Event Type
Events


WSSC WATER HIRING EVENT



Event Date
Jan 24 Jan 24
Event Type
OSDI Events


FLEET SERVICES LUNCH AND LEARN

Join Fleet Services for a lunchtime presentation to learn about contracting
opportunities at WSSC Water and network with other local small businesses. Space
is limited; contact Fleet Services at 301-...

Event Date
Jan 24
Event Type
Project Outreach Event


SENECA CREEK ESA SEWER REHABILITATION PROJECT COMMUNITY MEETING

Watch Meeting Dial In: 240-800-7929 Conference ID: 867 816 26#For more
information please visit our Community Project meetings page

Event Date
Feb 01 Feb 01
Event Type
Commission Meetings


AUDIT COMMITTEE QUARTERLY MEETING - FEBRUARY 2024

The public may attend the meeting in person or listen via the call-in
information below.Public Viewing / Participation Details Listen: Meeting will be
available through Microsoft Teams Call-in number ...

Event Date
Feb 14
Event Type
Board of Ethics Meetings


BOARD OF ETHICS MEETING

The public is invited to attend the meeting in person or virtually.Watch Open
Session: Teams Link Phone: 240-800-7929; Phone Conference ID: 

Event Date
Feb 19
Event Type
Holiday


PRESIDENT'S DAY - CLOSED

During holidays, administrative offices are closed.  However, in the event of an
emergency such as a broken water main or sewer back-up, our 24-hour call center
is staffed to assist our customers.   ...

Event Date
Feb 21
Event Type
Commission Meetings


COMMISSION MEETING, FEBRUARY 21

Public may attend meeting in person or virtually via the call-in information
below should they wish to provide public comment.Public Viewing / Participation
Details Watch: Virtual meeting will be broa...

See All Events


COME WORK WITH US


WSSC WATER JOB SEEKERS

We invite you to explore available career opportunities and become part of our
H2OPeople community!


INTERNSHIPS

WSSC Water's Student Intern Program gives college and university students a
chance to gain practical experience - experience that could lead to a job with
us.


SUPPLIER PORTAL

To bid on WSSC Water solicitations, prospective vendors must enroll in our
Supplier Portal System. This overview guides you through the process.


BUSINESS DEVELOPMENT & PARTNERSHIPS

WSSC Water seek out ways to generate revenues that are not tied to the funds
derived from our rate-paying customers. 


DONATE TO OUR WATER FUND

The Water Fund helps residential customers in financial need pay their
water/sewer bills. WSSC Water, in partnership with The Salvation Army, receives
donations from generous customers, community members and employee donors with
100% of all donations going directly to those in need. Please consider making a
tax-deductible donation today.

Donate to Share the Essential

14501 Sweitzer Ln
Laurel, MD 20707

(301) 206-4001
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