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 * Billink Solo
 * Features
 * Blog
 * Support
   * Video Resources
   * FAQs
   

Contact Us


ENABLING INTEGRATED PAYMENTS WITHIN YOUR SYSTEM JUST GOT A WHOLE LOT EASIER

Get started today How Billink Works
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JOIN THE REVOLUTION IN REMOTE PAYMENT SOLUTIONS

Our goal is to make payments in clinical practice easier by focusing
relentlessly on simplifying both sides of any transaction. We do this by making
it easier for practice staff members to create and manage payments while also
making it exceptionally easy for any patient to pay their practice. 




MODERNISE YOUR APPLICATION BY ENABLING SECURE, EMBEDDED, MOBILE PAYMENTS


 * EASY INTEGRATION
   
   Our APIs are easy to implement


 * EMBEDDED SMS ENGINE
   
   No need for a separate text message system


 * SIMPLE CUSTOMER ONBOARDING
   
   We manage all KYC and AML requirements


 * SECURED BY INDUSTRY LEADING PARTNERS
   
   We bring together market leading expertise in a single package


NEW FEATURES

SMS Automatic reminders

Manual Resends

Billink Message Open Tracking

Weekly insight reports

In the Billink Dashboard you can now toggle a setting on/off that will
automatically send your patients a reminder text message if they have not paid
you after 24 hours from the initial Billink being sent.

Research shows that text messages achieve a 98% open rate on average and
reminders have been shown to result in faster payments to your practice.

This feature has now been activated by default. It can deactivate/reactivate
this feature any time from inside your Billink dashboard.

Resends are charged at the same standard rate as ordinary SMS Billink messages.



All unpaid Billinks now have a ‘resend’ button which means you can click to
automatically resend a Billink to a patient who has not yet paid.

This has been one of the most requested features and now means that you can
resend a Billink with a single click. To avoid accidental re-clicks and multiple
sends we will confirm with you if a resend is clicked twice within a few
seconds!



The claims of ‘I never got that’ are now officially a thing of the past!

Billink has added in functionality that allows you to see exactly when the
message was sent, viewed and paid by the patient. You will also be able to see
these details for all resent Billink and automatic reminders



All Billink users receive a weekly insights report along with the remittance
report. We use the insights report to summarise how well your practice is using
Billink compared to the network average as well as listing the patients who
still owe the practice fees from outstanding Billink payments from the previous
week.



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MAKING REMOTE PAYMENTS EASY

Until now, enabling remote payments has been difficult. True integration has
been time consuming and expensive. Billink makes this process easy.

Our open API’s make it incredibly simple to drop our code into any system and
deploy. We’ve taken care of the hard work, so that application developers don’t
have to!

Contact us today to review the API documentation and we will have you up and
running in our test environment in no time. We are committed to getting as many
software vendors activated as quickly as possible.


WE FACILITATE A WORLD CLASS EMBEDDED, SECURE PAYMENTS SYSTEM BY:

 * We provide easily to deploy API’s

 * We take care of all KYC and AML

 * We support and minimise any development required

 * We provide a fully embedded SMS service

 * We provide real time updates on the status of each Billink request

 * We facilitate bulk and customised Billink payment requests

 * We provide a customised payments window for end customers to interact with.

Dr. Seán Higgins

Founder

Billink Payments



Billink is quickly becoming the go to place for remote payments in Irish
Clinical Practice

Read more about Sean


A MESSAGE FROM OUR FOUNDER

When people ask me about the genesis of Billink I start by explaining that I
believe a payment solution for clinical practice needs to be more nuanced than a
hight-street payments system. What works well in a clothing store or bar isn’t
necessarily going to be the best solution for a busy GP practice or in
consultant’s suite.

The pandemic and subsequent lockdown certainly highlighted the need for a better
remote payments solution for me personally. I remember covering a colleagues
clinic one morning when a call came through to reception. A patient looking to
settle an outstanding fee. The practice was really busy that morning with a
packed waiting room. My admin colleague on the front desk had difficulty hearing
the patient at all! 6 mins later, after needing to repeat the patients card
details aloud (twice)- the details were finally confirmed, and payment was
manually processed through a non-integrated card machine.  A frustrating and
uncomfortable experience for everyone involved – The admin team member, the
patient, myself and probably the 8+ other patients in the waiting room within
earshot!

This above story is by no means intended as a criticism of an overworked
administrative colleague trying to cope in a pandemic. It is most definitely
however a criticism of the payment systems that we have had to use until that
point in practice. I knew there must be a better way. That evening I sketched
out the outline of a fully integrated remote payments system and how it might
solve known problems for both patients and practices. Three months later this
sketch would become Billink Payments. Four months after that would reach its
first 100 active practices.

Looking back over the past few years I’ve been incredibly fortunate

I was really lucky that shortly after graduating from General Practice training
I was invited to work with colleagues in the ICGP, HRB, Department of General
practice in RCSI and over 300 practices in the creation of the Irish Primary
Care Research Network. This led to the opportunity to found my own healthcare
technology business in parallel with growing our own family practice in Galway
which had been founded by my father over 20 years earlier.

Our family practice was a fantastic testing ground for some early initiatives.
The outcome? Products such as Gorilla Survey (primary care), the National GP
Forum (primary care), Spectrum Analytics (pharmacy insights in the UK), and The
Irish Prescribing Index (primary care and pharmacy distribution). Billinks
evolved from all of these products and relationships.

An acquisition in 2016 by Clanwilliam Group of my analytics company and a new
role as Head of Innovation gave me the opportunity to assist in the
collaboration and development of both local and internationally connected
systems at scale– from ePrescribing and Health-Mail in Ireland to claims
processing and pharmacy systems in New Zealand.

Just prior to Covid, while completing my MBA in UCD Smurfit Business School, I
took on the role of Head of Technology Innovation within Centric Health and it
was during this time working directly with over 50unique practices that I saw an
opportunity to fix what I believe is fundamentally broken within Irish
healthcare – the lack of a fully integrated, secure payments platform.

So that was it – back to the ‘start up and build’ phase once again

Fast forward 10 months and with the support of friends, family and colleagues
Billink is quickly becoming the go to place for remote payments in Irish
Clinical Practice. Billink is now also expanding to include colleagues in
Private Consultant clinics. Next year will also see the launch of an integrated
patients terminal.

We continue to grow and evolve our service and welcome any and all feedback or
suggestions for clients, practices, partners or future collaborators.

Dr. Seán Higgins

Founder , Billink Payments


GET IN TOUCH


INTERESTED IN COLLABORATING OR PARTNERING WITH BILLINK?

Or just have a question? Feel free to drop us a line and we will get back to you
as soon as possible!

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Phone Number



Email



Subject

Please select from dropdownI want to get set up with BillinkI’m interested in
collaborating with BillinkI have a query about a paymentOther (please let us
know more information in your message!)Please select from dropdown

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I consent to my submitted data being processed and stored by Billink Payments in
compliance with our Privacy Policy.






THANK YOU FOR GETTING IN TOUCH!

We will get back to you as soon as possible



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Dublin 2, Dublin 2,

Dublin,

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Ireland

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