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2600:9000:2127:2e00:3:d62:4580:93a1
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Submitted URL: https://em.engage.here.com/MTQyLVVFTC0zNDcAAAGP2bUGIu0UN23Nqb-u7W0T-VRAS8KTqYUbaHLSIfLOQJ1XMY85230X8mOONyfpCkq8nQYxWyc=
Effective URL: https://www.here.com/learn/blog/public-trust-automated-driving?mkt_tok=MTQyLVVFTC0zNDcAAAGP2bUGIixU36oy3A6Hy2jJkB-HJ3...
Submission: On December 05 via api from US — Scanned from DE
Effective URL: https://www.here.com/learn/blog/public-trust-automated-driving?mkt_tok=MTQyLVVFTC0zNDcAAAGP2bUGIixU36oy3A6Hy2jJkB-HJ3...
Submission: On December 05 via api from US — Scanned from DE
Form analysis
4 forms found in the DOMPOST /site-search
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<option value="Falkland Islands (Malvinas)">Falkland Islands (Malvinas)</option>
<option value="Faroe Islands">Faroe Islands</option>
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will use your information according to our </span><span
style="box-sizing: border-box; line-height: 1.2; color: #6a6d74; font-family: 'Fira Sans', Helvetica, Arial, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span
style="box-sizing: border-box; line-height: 1.2; color: #00afaa;"><a href="https://legal.here.com/privacy/policy/gb/" target="_blank" style="box-sizing: border-box; color: #00afaa; text-decoration: none;">privacy policy</a>.</span></span>
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Skip to main content * Why HERE * Our platform Our platform Platform overview Our products Maps & Data Maps & Data * Dynamic Map Content * Map Data * Maps for ADAS & HAD Location Services Location Services * HERE Geocoding & Search * HERE Map Rendering * HERE Positioning * HERE Routing * HERE Tour Planning Platform Tools Platform Tools * HERE Anonymizer * HERE Live Sense SDK * HERE Marketplace * HERE SDK * HERE Workspace Applications Applications * HERE Navigation * HERE WeGo Our solutions Your Business Your Business * Automated Driving * Connected Driving * Fleet Management * Infrastructure Planning * Supply Chain * Urban Mobility Your Use Your Use * Build Applications * Develop Services * Generate Insights * Make Maps * Visualize Data * Get started Get started How to get started * Start building Start Building Start Building * Start building overview * Contact sales * Become a partner * Connect with our partner network Partner with HERE Partner with HERE * Partner with HERE overview * Partner Network * Our pricing * Learn Learn Explore Learn * Customer stories * Events * HERE360 news * Developer resources Developer resources Developer resources * Documentation * Tutorials * Code examples * Knowledge base * Developer blog * About About About HERE * Investors * Leadership * Offices * Press releases * Sustainability * Careers Contact us Sign up to start building Contact us Sign up to start building Search Popular searches Partners Partners HERE360 news How to win back public trust in automated driving Automated Driving 6 min read 16 November 2023 HOW TO WIN BACK PUBLIC TRUST IN AUTOMATED DRIVING CRASHES, CAUTION AND CONFUSION: A BIG PROBLEM FOR AUTOMAKERS LOOKING TO MOVE UP THE SAE LEVELS OF DRIVING AUTOMATION IS LACK OF PUBLIC TRUST. CAN THIS PERCEPTION CHANGE? The public's trust in automated vehicles (AVs) has declined for the second year in a row, according to a study by marketing firm J.D. Power and the Massachusetts Institute of Technology (MIT). The reason? A mixture of confusion about whether certain vehicles are self-driving or not, and robotaxi crashes that make people believe they are unsafe. The 2023 Mobility Confidence Index Study puts consumer confidence in AVs at 37 (on a 100-point scale), which represents a decline of two points from last year when confidence was at 39 out of 100. And before that, in 2021, consumer confidence was at 42 out of 100. Nevertheless, the industry is moving ahead. A lot of consumers already enjoy autonomous features in their cars in the form of ADAS (Advanced Driver Assistance Systems) whether they think of them this way or not. Several high-end car manufacturers have launched L2+ or L3 vehicles, showing that consumer cars are progressively moving up the levels in some regions. How can technology help? Huib Kalb Senior Industry Solutions Manager - Automotive at HERE, told HERE360 that public skepticism is not a new phenomenon. On the other hand, when the original equipment manufacturers (OEMs) deploy ADAS features, this helps drivers get used to autonomous features gradually. “This is the evolutionary path the OEMs are taking toward automation, as opposed to the revolutionary approach favored by some tech companies," he said. “ADAS features such as automated cruise control have been around for a while now." Rather than jumping in at the deep end immediately with full self-driving, consumers can slowly start to trust that it is safe when the vehicle takes over certain functions. The new BMW 7 Series has recently received clearance allowing for hands-free driving up to 60 km/hr on highways in Germany. THE MAP AS A SENSOR Of course, it is not just familiarity with these systems that matters to consumers — they need to know that the car can be trusted to make decisions that keep them safe. Autonomous vehicles typically use a combination of cameras and sensors to help the car “see" where it is on the road. However, there are times when this is not enough to ensure safety on its own. “Cameras can usually see lane markings on a road, so the vehicle can understand where it needs to be," Kalb said. “But in conditions such as snow or heavy rain, or when the lane markings have been poorly maintained, it is useful if the car can also depend on a map to understand its position." Whereas cameras have a line of sight which is around 300m under typical operating conditions, another advantage of maps is that they can inform the vehicle about situations and obstacles beyond this line of sight. For example, Kalb said, if there is a traffic jam beyond that 300m, the car can receive this information through a dynamic service on top of HERE HD Live Map, for example, and plan accordingly. HERE HD Live Map supports some of the most advanced consumer cars available today in terms of automation. Higher levels of automation, as defined by SAE International, are now possible. WHAT'S AROUND THE CORNER Once greater levels of automated driving are achieved, location intelligence will be essential for the next big evolution in automotive — the software-defined vehicle (SDV). “The SDV is what we achieve when we simplify the architecture inside the vehicle to allow OEMs to evolve the functionality not only from the point of sale, with over-the-air updates, but also at any point from then on," Kalb said. “They will be able to add new features at a later stage, including those that have not been invented yet." “HERE has a lot of assets that can help support OEMs in this journey." This makes sense when you consider that drivers will not need to pay constant attention to the road ahead when the car takes over aspects of driving and navigation. Instead, they can enjoy entertainment features such as streaming services or information about local amenities. The SDV works as a centralized, unified system in the car that greatly reduces complexity and ensures the information is consistent. It provides no barriers to further developments, even being able to move from L3 to L4 of automation at a later stage, for example. Read more — 2023 in review: this year's biggest breakthroughs in automated driving “The digital cockpit will evolve with each level of automation," Kalb explained. Even when artificial intelligence (AI) helps consumers get to where they want to be, location will still be at the heart of it. “For example, if the passenger wants to take an electric vehicle (EV) to a fast charger near to a Starbucks, location intelligence is what will make this possible," Kalb said. But while the turn-by-turn navigation inside the vehicle that most drivers are used to may not be needed in autonomous vehicles in the same way, that does not mean the workings of the vehicle will remain entirely mysterious. “The heads-up display can show where the vehicle is being navigated for peace of mind for the driver," he said. This will be especially critical for those levels where there is a mix of automated and manual driving. For example, in Level 3, the driver must take over when the vehicle requests it, so should remain attentive. Collisions and faults with those autonomous vehicles taking the revolutionary approach may well continue. However, as automakers refine safety features and advance steadily through the levels of automation, getting consumers on board as they go, it can be expected that the skepticism many of them still feel today will gradually transform into acceptance. BETH MCLOUGHLIN Share article: BETH MCLOUGHLIN MAKE AUTOMATED DRIVING SYSTEMS SMARTER AND SAFER Learn more HAVE YOUR SAY Please enable JavaScript to view the comments powered by Disqus. RELATED ARTICLES Automated Driving HOW TO WIN BACK PUBLIC TRUST IN AUTOMATED DRIVING Beth McLoughlin 16 Nov 23 Automated Driving AI, EVS, SUPPLY CHAINS AND SELF-DRIVING: HIGHLIGHTS FROM DIRECTIONS 2023 Gino Ferru 09 Nov 23 Automated Driving 2023 IN REVIEW: THIS YEAR'S BIGGEST BREAKTHROUGHS IN AUTOMATED DRIVING Maja Stefanovic 07 Nov 23 SIGN UP FOR OUR NEWSLETTER Why sign up: * Latest offers and discounts * Tailored content delivered weekly * Exclusive events * One click to unsubscribe * Email Address: * Country/Territory: Select...AfghanistanAland IslandsAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia, Plurinational State ofBonaire, Sint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Antarctic TerritoryBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiByelorussian SSRCambodiaCameroonCanadaCanton and Enderbury IslandsCape VerdeCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo, the Democratic Republic of theCook IslandsCosta RicaCote d'IvoireCroatiaCubaCuraçaoCyprusCzech RepublicDahomeyDenmarkDjiboutiDominicaDominican RepublicDronning Maud LandEast TimorEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatiniEthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern and Antarctic TerritoriesFrench Southern TerritoriesGabonGambiaGaza StripGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHoly See (Vatican City State)HondurasHong KongHungaryIcelandIndiaIndonesiaIran, Islamic Republic ofIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJohnston IslandJordanKazakhstanKenyaKiribatiKorea, Democratic People's Republic ofKorea, Republic ofKosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMacedonia, the former Yugoslav Republic ofMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia, Federated States ofMidway IslandsMoldova, Republic ofMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNetherlands AntillesNew CaledoniaNew HebridesNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorthern Mariana IslandsNorwayOmanPacific Islands (Trust Territory)PakistanPalauPalestinePanamaPanama Canal ZonePapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarReunionRomaniaRussian FederationRwandaSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSerbia and MontenegroSeychellesSierra LeoneSingaporeSint Maarten, Dutch partSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSouthern RhodesiaSovereign Base Areas of Akrotiri and DhekeliaSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Province of ChinaTajikistanTanzania, United Republic ofThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkeyTurkish-Cypriot Administered AreaTurkmenistanTurks and Caicos IslandsTuvaluUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUnited States Minor Outlying IslandsUnited States Miscellaneous Pacific IslandsUpper VoltaUruguayUzbekistanVanuatuVenezuela, Bolivarian Republic ofViet-Nam, Democratic Republic ofVietnamVirgin Islands (U.S.)Virgin Islands, BritishWake IslandWallis and FutunaWest BankWestern SaharaYemenYemen, DemocraticZaireZambiaZimbabwe *Required We will use your information according to our privacy policy. * I would like to receive relevant updates from HERE Technologies by email. 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