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 1. Home
 2. Security Center

 


SECURITY CENTER

 

 

 


AMERICAN EXPRESS FRAUD PROTECTION



PROTECTION, WHEREVER YOU ARE 



 

Shop confidently whenever you use your American Express® Card, thanks to our
advanced fraud protection systems.

From account monitoring to online safety protection and fraud alerts, we make
sure you're in safe hands.

 

 

Reporting Fraud

 

 

 

If you think you've been a victim of fraud, we're here to help. Call us
immediately at 1-800-528-4800 (toll free) or log in to your account and chat
with us live.

 

 

 

 

 

Report Fraud (opens new window)


 

 

Global Assist® Hotline1

 

 

Whenever you travel more than 100 miles from home, you may be eligible for 24/7
emergency assistance and coordination services, including medical, legal, and
passport referrals, emergency cash wires, and missing luggage assistance. Card
Members may be responsible for the costs charged by third-party service
providers.  

 

 

Learn more (opens new window)


 

 

Emergency Card Replacement

 

Has your Card been lost or stolen abroad?  Call us at 1-336-393-1111 (collect)
or live chat with us here. You’ll receive a replacement Card, usually within two
business days.2

 

 

 

 

 

 

Report a lost or stolen Card (opens new window)



SHOP MORE CONFIDENTLY



 

Learn more about how American Express helps keep you safe and secure, at home
and abroad.


SAFEKEY AND ONLINE SAFETY 


 


SHOP SAFELY WITH SAFEKEY. IT'S SMART TECHNOLOGY THAT HELPS US MAKE SURE
IT'S REALLY YOU WHEN YOU'RE SHOPPING ONLINE.

 

 

 

 

 

 

Learn more (opens new window)


SHOPPING PROTECTION


 


SHOP MORE CONFIDENTLY WITH YOUR ELIGIBLE CARD KNOWING WE HAVE YOUR BACK. SO,
WHETHER YOUR BIKE’S BEEN STOLEN OR YOU CAN’T GET A REFUND, YOUR AMERICAN
EXPRESS® CARD PROVIDES A NUMBER OF PROGRAMS WHICH PROTECT YOUR PURCHASES.

 

 

 

 

Learn more (opens new window)


FRAUD ALERTS


 


WE’RE CONTINUOUSLY ON THE LOOKOUT FOR SUSPICIOUS ACCOUNT ACTIVITY. OUR
INTELLIGENT FRAUD PROTECTION SYSTEMS MONITOR YOUR ACCOUNT, AND IF WE SPOT
ANYTHING UNUSUAL, WE’LL NOTIFY YOU IMMEDIATELY.

 

 

 

 

 

Learn more (opens new window)


CARD ASSISTANCE ABROAD


 

It makes a world of difference knowing you and your Card are safe and secure
abroad with American Express® Card assistance . Wherever you go, we’re with you
all the way

 

 

 

Learn more (opens new window)


MOBILE WALLET SECURITY 


 

With multiple layers of protection, your American Express® Card linked to your
mobile wallet, is the go-to Card for added fraud protection when you're out and
about.

 

 

 

Learn more (opens new window)


CYBERSECURITY


 

We take cybersecurity seriously and value the contributions of the security
community at large. The responsible disclosure of potential issues helps us
ensure the security and  privacy of our customers and data.

 

 

Learn more (opens new window)

Protecting yourself from fraud 

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Phishing and Scam Awareness

 

Protect yourself from phishing and scams by learning how to recognize imposters
and spot their tricks before it’s too late. 

 

 

Leam more

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Identity Theft


 

When it comes to protecting your identity, we have a number of easy tips to help
you avoid identity theft. Learn more about how you can keep your details safe
and secure. 

 

Learn more

Privacy Center

 

To learn how American Express protects your privacy, visit our Privacy Center.

data-protectiondata-protection Learn more (opens new window)

1 Other terms and conditions apply. Learn more.

2. Card delivery times may vary dependendent on location, and charges may apply.

 

 


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