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Capacity Specialist Rush University - Chicago, IL Continue No, thanks Lensa Logo Jobs Companies Insights More Employers Jobseekers Workstyle game About us FAQ Contact us Log in Post Jobs Get free job alerts Get free job alerts * Jobs * Companies * Employers * Jobseekers * Workstyle game * Insights * About us * FAQ * Contact us * Get free job alerts * Post Jobs * Log in Terms & Conditions ∙ Privacy Policy Do not sell my personal information ∙ More Lensa is a job search engine. We are not an agent or representative of any employer. Home Management Capacity Manager Chicago, IL CAPACITY SPECIALIST JOB Rush University Chicago, IL Full-Time 124 Capacity Specialist jobs show me 271 jobs in Chicago, IL show me 28 jobs at Rush University show me Find out how you match this company Start JOB COMPANY DESCRIPTION SALARY BENEFITS JOB DESCRIPTION Job Title: Capacity Specialist Department: RUMG Administration Shift: 1st Full/Part: Active Regular FT (72 to 80 hours per pay period) Specialty: Scheduling Job Number: 2023-2131 Job Description: Rush University Medical Center Capacity Specialist - Full Time Monday - Friday 8:00am - 5:00pm Hybrid Training Schedule - 90 day in office training - upon successful completion of training - Fully remote Monday - Friday 8:00am - 5:00pm Position Highlights : The Capacity Specialist is responsible for maintaining schedule templates for providers and ancillary services with a goal of maximizing access to and utilization of RUMG services. The employee who holds this position complies with all Rush University Medical Group Customer Service and Performance Standards and communicates information within HIPAA guidelines, prioritizing patient privacy at all times. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Position Responsibilities: * Delivers incomparable patient experience through effectively interacting with multiple RUMG and/or RUMC departments and the patient. * Serves as a subject matter expert in support of the RUMG Access Center team and respective RUMG departments. * Creates and maintains multiple provider schedule templates in coordination with RUMG Access Center management team and departments' management team. Efficiently responds to clinic template change requests to ensure efficient and accurate scheduling and accurate daily provider schedules, ensures templates accurately denotes the reason for the requested change, and/or unavailability for accurate reporting purposes. * Manages designated providers' schedules to close patient care gaps and identify opportunities to meet patient demand through department wait lists, orders work list and faxed external orders. * Performs quality assurance checks on multiple provider schedules. Identifies template, scheduling and/or capacity issues and trends, and recommends potential resolutions. * Monitors utilization and demand metrics to make recommendations for patient capacity needs when New Patient access exceeds RUMG Access Center and/or department timeframe while ensuring templates match expected ambulatory time of providers. * Enforces RUMG/RUMC Access standards, policies and procedures. * Responds thoroughly and promptly to customer needs and meets Service Level agreements. * Manages customer relationships with departments and providers and follows issues through to closure. * Runs ad-hoc utilization and capacity reporting data for departments, providers and RUMG/RUMC leadership.Facilitates patient rescheduling and provider make-up sessions for approved clinic closures by rescheduling appointments including, but not limited to working the EPIC reschedule list. * Manages a high level of EPIC security required to consistently, accurately and successfully service multiple specialty department templates. Sensitivity to patient health information and protection of confidentiality. Maintains privacy at all times for patient and employee information. * Works collaboratively with RUMG Access Center team and RUMG departments to enhance patient access and ensure the highest level of patient satisfaction. * Drives and supports the RUMG revenue cycle by successfully monitoring capacity supply and demand for department and physician templates. * Enhances the reputation of the RUMG Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients. * Team-oriented, open minded, and willing to learn. Promotes a positive and productive environment, supporting teamwork and communication. * Works cooperatively in a team environment and supports organizational changes to ensure the success of the RUMG Access Center. * Demonstrates compliance with RUMG Customer Service and Performance Standards (attached). Meets Rush University Medical Group's Customer Service standards as determined through audits or monitoring activities. Position Job Qualifications: * BA/BS Degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office. * Microsoft Office and computer experience * Excellent communication, telephone, and interpersonal skills. * Attention to detail and accuracy. * Possesses critical thinking skills which lead to sound judgment and problem solving. * Ability to work effectively and accurately under a high level of stress with time constraints while maintaining composure and sensitivity to patient's and department's specific needs. * Well-presented and business-like. * Ability to utilize EPIC Cadence and Templates efficiently. Company Highlights: * Ranked among the top academic medical centers in the country, Rush University Medical Center is an outstanding place to enhance your career. Everything we do centers on one goal: improving patient care. * Leading academic medical center, acute care hospital w/ 664 licensed beds. * Ranked among the top 20 "Best Places to Work" by Indeed. * In U.S. News & World Report's 2017-2018 Best Hospitals issue, Rush ranked among the top 50 hospitals in 8 of 16 categories. * Rush University Medical Center received five stars in a quality rating system by the federal Centers for Medicare and Medicaid Services (CMS). Rush University Medical Center is the only five-star academic medical center in the Chicago area. * Rush has been named one of the 100 Top Hospitals in the country by Truven Health Analytics three times. Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Start company match Sign up new jobs posted daily This job was posted on Sat Jul 22 2023 and expired on Fri Aug 11 2023. Minimum $43K /yr $58K /yr Average Maximum $72K /yr * Health Insurance RUSH UNIVERSITY MEDICAL CENTER RN 2, Neurosciences IMCU (nights) - $5K Sign on Bonus! - Neurology Chicago, IL $75K-$91K / yr. (est.) RN 2, Neurosciences IMCU (nights) - $5K Sign on Bonus! Registered Nurse 2 - 12 West Tower - Neuro/Neuro IMCUAre you an experienced RN interested in bringing your talents to a dynamic comprehensive Neuroscience Unit?If so, then 12 West Tower could be the perfect fit for you.We're offering a $5,000... Read More RUSH UNIVERSITY MEDICAL CENTER Registered Nurse 2 - Interventional Radiology, FT - Interventional Radiology Chicago, IL $88K-$107K / yr. (est.) Registered Nurse 2 - Interventional Radiology, FT RN II - Interventional Radiology DepartmentFull-Time, 1st shift$5,000 Sign-On Bonus! (external applicants)Position Highlights:* The RN 2 is a competent nurse who has mastered technical skills, identifies patterns of patient responses, and can use... Read More RUSH UNIVERSITY MEDICAL CENTER Supervisor Ambulatory RN - Dermatology - House Supervisor Chicago, IL $84K-$103K / yr. (est.) Supervisor Ambulatory RN - Dermatology Supervisor Ambulatory RN - DermatologyJob Summary:The Supervisor, Ambulatory RN assists the departmental and clinic leadership in providing administrative and clinical leadership during shifts. The Supervisor plans and manages team members and resources to... Read More RUSH UNIVERSITY MEDICAL CENTER Ambulatory RN 2 - Primary Care Case Management - Ambulatory Care Chicago, IL $83K-$101K / yr. (est.) Ambulatory RN 2 - Primary Care Case Management Ambulatory RN 2 - Primary Care Case ManagementPosition Highlights:The Ambulatory RN 2 is a competent RN that exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. The Ambulatory RN 2 identifies... Read More RUSH UNIVERSITY MEDICAL CENTER Registered Nurse - Med Surg Chicago, IL $92K-$112K / yr. (est.) Registered Nurse Job Summary:The Registered Nurse 2 is a competent nurse who has mastered technical skills. The Registered Nurse 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Registered Nurse 2 continues to consult with... Read More Show More CAPACITY MANAGER INTERVIEW QUESTIONS & ANSWERS HOW DO YOU PRIORITIZE TASKS WHEN MANAGING CAPACITY? ANSWER I prioritize tasks based on their impact on overall capacity and the urgency of the request. CAN YOU DESCRIBE A SITUATION WHERE YOU HAD TO RESOLVE A CAPACITY ISSUE UNDER TIGHT DEADLINES? ANSWER In a previous role, we had a sudden surge in demand and I quickly reallocated resources to meet the increased capacity needs. HOW DO YOU ENSURE EFFECTIVE COMMUNICATION WITH STAKEHOLDERS REGARDING CAPACITY PLANNING? ANSWER I regularly communicate with stakeholders to understand their requirements and provide updates on capacity planning progress. RUSH UNIVERSITY General Hospitals & Outpatient Care Centers 3.3 30 ratings 3.6 Salary & Benefits 2.9 Professional growth 3.4 Work-Life balance 3.2 Recognition & Support 3.4 Culture and Values * Find out how you match this company Let's explore your common touchpoints. See How I Match * * * Reviews * EVS ASSOCIATE Chicago, IL - December 14, 2021 Great place to work 4.2 5 Salary & Benefits 4 Professional growth 5 Work-Life balance 5 Recognition & Support 5 Culture and Values I worked there a few years and it was great to work at rush employees were nice also management. Shift differential was good Read more -------------------------------------------------------------------------------- Pros and Cons Increase pay rate Parking is expensive See All (3) Reviews Summary Chicago-headquartered Rush University Medical Center is part of the Rush University System for Health (RUSH). RUSH also comprises Rush University, Rush Copley Medical Center and Rush Oak Park Hospital, and other facilities. If you would like to build a fulfilling healthcare career, Rush University Medical Center is the place for you. You will find a supportive and collaborative environment there. You will learn and grow in your preferred career area. Rush University Medical Center seeks employees who contribute to their mission. They foster innovation, nurture respect, deliver world-class care, and strive for excellence. Read more College / University Large $1B to 2B 707 South Wood St, Chicago, IL, 60612, and others General Hospitals, Outpatient Care Centers Larry J. Goodman Company Details More jobs at this company ABOUT THE CAPACITY MANAGER ROLE Management - Other Capacity Manager As Capacity Managers, we are responsible for ensuring that services and infrastructure are capable of delivering the agreed capacity and performance targets in a cost-effectively and timely manner. We consider all resources required to deliver the service and plan for long-term business requirements accordingly. Leading capacity planning activities and ensuring delivery against operational requirements is part of our daily responsibilities. We assess existing capacity and develop operational plans for demand. Working as Capacity Managers, we manage deviations from the plan that have a financial impact and monitor key manufacturing processes. We identify capacity constraints and provide analysis. Core tasks: * review data and market trends * identify and drive improvement initiatives * manage high performing team that meets the agreed objectives Read more * * * * * 124 Capacity Manager jobs in Chicago, IL Get free job alerts See more jobs Learn more about Capacity Manager job title Similar jobs in the area PROGRESS RAIL Purchasing Program Manager La Grange, IL $62K-$75K / yr. (est.) Job Purpose Early identification of key risks, Supply Chain limiters through collaboration with Program Management and Engineering; driving mitigation paths to successfully meet line start dates. Providing the business with visibility of material issues early in the order cycle, attention to... Read More CJ LOGISTICS AMERICA Ocean Import Coordinator Des Plaines, IL $41K-$50K / yr. (est.) 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Workday Financials Manager - SCM Who We Are We are Accenture, a global professional services company, searching for a Workday Supply Chain FINs .This individual will be part of a team of advisory professionals focused on cloud-based data-reporting operations that integrate and optimize the... Read More SECOND NATURE Partner/Vendor Manager Remote $58K-$71K / yr. (est.) We’re building a future where every home is professionally managed. One where professional property managers deliver new “Triple Win Experiences” for residents, investors, and their teams. But creating winning experiences that benefit everyone simultaneously? That’s hard. Now, 1,500+ property... Read More MULTI-COLOR CORPORATION Global Indirect Category Manager Des Plaines, IL $101K-$123K / yr. (est.) Build your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. 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(est.) *Company Overview:* Automatic Vehicle Wash Equipment Co., Inc. (AVW) is a family-owned company with more than 50 years of car washing equipment manufacturing experience including product innovation. The company believes in building long-term, mutually beneficial business relationships with our... Read More ARMY NATIONAL GUARD 92A Automated Logistical Specialist - Supply Chain Gary, IN $40K-$48K / yr. (est.) Keeping the back of house in order is a key factor in successful mission planning. As an Automated Logistical Specialist in the Army National Guard, you will maximize your organizational skills and learn the ins and outs of supply chain management. From storage and distribution to warehouse... Read More CONFIDENTIAL Materials Manager Mt Prospect, IL $75K-$92K / yr. (est.) A systems and components manufacturer near Mount Prospect, IL is seeking an experienced Supply Chain / Materials Manager to join and lead the purchasing team. The ideal candidate will have supervisory and leadership experience and is capable of doing both buying and planning. You will be... Read More BLUE HARLAN Manufacturing Planner Chicago, IL $49K-$60K / yr. (est.) Manufacturing Planner (purchasing and logistics) 2 miles west of Chicago Monday - Friday First Shift Operation 8:00am to 4:30pm in office role Blue Harlan is the recruitment partner to this private company with a long history of providing beautiful restaurant furniture to the hospitality industry!... Read More JOBOT Logistics Business Development Manager Chicago, IL $100K-$130K / yr. Fully remote, car allowance, great commission structure This Jobot Job is hosted by: Tyler May Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $100,000 - $130,000 per year A bit about us: We are seeking a dynamic and innovative Logistics Business... Read More SHOW MORE JOBS SIMILAR JOBS CARL BUDDIG & COMPANY CBQ Maint Planner/Scheduler South Holland, IL $42K-$51K / yr. (est.) CBQ Maint Planner/Scheduler Job Category: Manufacture & Operations Requisition Number: CBQMA001117 Full-Time South Holland, IL 60473, USA Summary: To effectively perform all the required duties of the Maintenance Planner / Scheduler position in an accurate, thorough, and safe manner outlined per... Read More TRUE VALUE Sr Supply Planner Chicago, IL $71K-$87K / yr. (est.) The Vendor Performance Management team is responsible for the efficient replenishment of product into the Regional Distribution Centers. The primary responsibility of the Sr Planner is to develop replenishment plans based on sales forecasts, shipment histories, and merchandising and marketing... Read More MULTI-COLOR CORPORATION Senior Supply Planner - Manufacturing Des Plaines, IL $69K-$85K / yr. (est.) Build your Career with an Industry Leader Multi-Color Corporation and Fort Dearborn have merged and are now the world’s largest prime label and packaging supplier. Join the new MCC and you will have the opportunity to become part of an organization that has been committed to excellence and industry... Read More MULTI-COLOR CORPORATION Sr. Global Category Buyer, IT Des Plaines, IL $80K-$97K / yr. (est.) Build your Career with an Industry Leader Multi-Color Corporation and Fort Dearborn have merged and are now the world’s largest prime label and packaging supplier. Join the new MCC and you will have the opportunity to become part of an organization that has been committed to excellence and industry... Read More INFOSYS BPM Procurement and Sourcing Senior Consultant Chicago, IL $60K-$74K / yr. (est.) Procurement and Sourcing Senior Consultant The Procurement and Sourcing Senior Consultant is instrumental in uncovering and applying the latest insights while working alongside clients across all levels of seniority. Professional communication, positive attitude and unparalleled work ethic are now... Read More REYNOLDS CONSUMER PRODUCTS INC. Senior Supply Chain Planner Lake Forest, IL $63K-$78K / yr. (est.) Join Reynolds Consumer Products…and Drive Your Career across a world of opportunities! We provide amazing job opportunities for growth with competitive salaries and benefits in an exciting, dynamic, fast-paced, and fun workplace environment. If you are looking to build a strong career, we have an... Read More MEDLINE INDUSTRIES, INC. Supervisor Vendor Rebates Northfield, IL $51K-$62K / yr. (est.) Education High School diploma or equivalent. Work Experience At least 3 years%26rsquo; experience analyzing and reporting data to support business operations. Knowledge / Skills / Abilities Advanced level skill in Microsoft Excel (for example: using AVERAGE function, merging and centering cells,... Read More REYNOLDS CONSUMER PRODUCTS INC. Functional Supply Planning Manager Lake Forest, IL $86K-$105K / yr. (est.) Join Reynolds Consumer Products…and Drive Your Career across a world of opportunities! We provide amazing job opportunities for growth with competitive salaries and benefits in an exciting, dynamic, fast-paced, and fun workplace environment. If you are looking to build a strong career, we have an... Read More MEDLINE INDUSTRIES, INC. Associate Supply Planner Chicago, IL $45K-$56K / yr. (est.) Minimum Qualifications Education Bachelor%26rsquo;s degree in Business, Supply Chain, Operations, Finance, Accounting, Information Systems, Mathematics, Applied Statistics, or related field Knowledge/Skill/Abilities Intermediate level skill in Microsoft Excel (for example: using SUM function,... Read More CAREERBUILDER-US Buyer Planner Harwood Heights, IL $45K-$55K / yr. (est.) Aegis Worldwide is partnered with a rapidly growing manufacturer that is seeking a Buyer/Planner. This individual will have many opportunities in terms of growth and development. They are also ideally looking for someone more entry level with a degree in Engineering or anything research related!... Read More Affiliate Program Terms and Conditions Jobseeker's Agreement Privacy Policy Community Guidelines FAQ Notice of Personal Information Collected Do Not Sell My Personal Information facebook logo twitter logo linkedin logo Lensa, Inc. - Lensa is a job search engine. We are not an agent or representative of any employer.