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 * News
   
   
   
   Teller Faces Sentencing for Stealing $40,000 From Member’s Account
   
   Peter Strozniak
   
   The discovery of fraud by Virginia Credit Union’s fraud risk management team
   leads to prosecution and conviction.

 * News
   
   
   
   Economist: Good Jobs Report Not Good Enough to Stop Recession
   
   Jim DuPlessis
   
   Mortgage Bankers Association economist says a recession is still coming next
   year.

 * News
   
   
   
   NAFCU, CUNA Have Thoughts on NCUA’s Proposed Member Expulsion Rule
   
   Michael Ogden
   
   Both organizations ask the NCUA to streamline the process and not overburden
   credit unions.

   





 * News
   
   CU LEADERS CALL FOR TRANSPARENCY IN NEW CDFI CERTIFICATION PROCESS
   
   Michael Ogden | Dezember 06, 2022
   
   CUNA and NAFCU argue the proposed changes will exclude many credit unions.
   
   
   

 * Expert Opinion
   
   WHAT’S A UDAAP VIOLATION? ANYTHING THE CFPB SAYS IT IS
   
   Henry Meier | Dezember 06, 2022
   
   The CFPB has determined that members aren't savvy enough to track their
   balances or know when they might be overdrawing.
   
   

 * Career Moves
   
   PROFESSIONALS ADVANCE THEIR CREDIT UNION CAREERS
   
   Natasha Chilingerian | Dezember 06, 2022
   
   Six people celebrate new roles and recent honors, while another announces her
   plans to retire.
   
   
   

 * Analysis
   
   MAKING THE CONNECTION BETWEEN WELLNESS AND WORK
   
   Patrick Leary | Dezember 05, 2022
   
   In the new world of work, employees are stepping back and re-evaluating
   employers and their employee experience.
   
   

 * Expert Opinion
   
   5 TIPS TO DEVELOP & EXECUTE A RECESSION STRATEGY
   
   Mac Thompson | Dezember 05, 2022
   
   CUs that deliver a steady stream of revenue can continue to invest in better
   products and additional benefits for members.
   
   

 * News
   
   CREDIT UNIONS GAIN TOP SHARE OF AUTO LENDING
   
   Jim DuPlessis | Dezember 02, 2022
   
   Experian finds credit unions surpassed banks in the third quarter for the
   first time.
   
   

 * News
   
   SON TAKES OVER THE HELM AT MEMBERS CHOICE CU FOR RETIRING CEO MOM
   
   Peter Strozniak | Dezember 02, 2022
   
   Cheryl Deborde, a 30-year banking veteran, grew the Kentucky financial
   cooperative’s assets, loans and members.
   
   

 * News
   
   FORMER PENNSYLVANIA CREDIT UNION CEO FACES EIGHT FELONY CHARGES
   
   Peter Strozniak | Dezember 02, 2022
   
   Anne Cruz allegedly embezzled $72,000 from P.N.G. Northern FCU members.
   
   

 * News
   
   PSCU EXPANDS FRAUD-FIGHTING TOOLS FOR CUS
   
   Michael Ogden | Dezember 02, 2022
   
   The CUSO claims it has stopped more than $500 million in potential fraud
   during the past year.
   
   

 * Expert Opinion
   
   NOW IS THE TIME FOR CREDIT UNIONS TO AMP UP MARKETING EFFORTS
   
   Catherine Povalitis | Dezember 02, 2022
   
   Be the resource your members need during economic uncertainty.
   
   




TRENDING STORIES

 1. Son Takes Over the Helm at Members Choice CU for Retiring CEO Mom

    

 2. Former Pennsylvania Credit Union CEO Faces Eight Felony Charges

    

 3. Teller Faces Sentencing for Stealing $40,000 From Member’s Account

    

 4. Credit Unions Gain Top Share of Auto Lending

    

 5. Professionals Advance Their Credit Union Careers

    










INSTANT INSIGHTS / CU TIMES: DIVERSITY IN THE RAW




 * NORTHWEST LEAGUE RELEASES DEI RECOMMENDATIONS FOR CUS
   
   By Natasha Chilingerian |Juli 30, 2021
   
   New report from the NWCUA and NWCUF’s DEI Task Force details strategic steps
   for CUs as employers, FIs and community partners.

   

 * CUS GIVE THEIR LEADERSHIP’S COMMITMENT TO DEI A 78/100 SCORE: FILENE SURVEY

   

 * TAKING A STANCE: A CREDIT UNION’S REPUTATION IS AT STAKE

   

 * COOPERA UNVEILS EXPANSION OF SERVICES, NEW WEBSITE

   

 * CREDIT UNIONS OPEN THEIR EYES TO DEI

   



Browse Instant Insights →    Read More Stories →

 * News
   
   AUTO SALES PUTTERING ALONG: COX REPORT
   
   Jim DuPlessis|November 29, 2022
   
   It expects November new car sales will be down slightly from October, but up
   from a year ago.
   
   

 * News
   
   CREDIT UNIONS DROP LAWSUIT OVER CALLED-OFF MERGER
   
   Peter Strozniak|November 29, 2022
   
   Dispute centered on breach of contract claims over a cost clause of failed
   negotiations and due diligence.
   
   

 * News
   
   TOPLINE FINANCIAL’S CEO TO RETIRE, SUCCESSOR NAMED FROM WITHIN
   
   Michael Ogden|November 29, 2022
   
   President/CEO Tom Smith says he will retire after 15 years at the credit
   union.
   
   

 * Case Study
   
   LGBTQ+ WORKERS LESS SATISFIED WITH JOB, BENEFITS, REPORT FINDS
   
   Willa Hart|November 29, 2022
   
   LGBTQ+ workers are less likely to be offered access to financial wellness
   programs, according to the report.
   
   

 * Career Moves
   
   8 CREDIT UNIONS ANNOUNCE CAREER MOVES
   
   Natasha Chilingerian|November 29, 2022
   
   New senior-level employees and executives are hired at One Nevada CU,
   Westerra CU, Elevations CU and Allegacy FCU.
   
   

 * News
   
   NCUA GRANTS CHARTER FOR THE MORNING STAR FEDERAL CREDIT UNION
   
   Peter Strozniak|November 28, 2022
   
   The new cooperative, set to open in 2023, will primarily serve Native
   Americans in Montana.
   
   

 * News
   
   LOWERED EXPECTATIONS FOR MORTGAGES NEXT YEAR, MBA REPORT SHOWS
   
   Jim DuPlessis|November 28, 2022
   
   Demand falls with high rates, lower affordability and "economic uncertainty."
   
   

 * News
   
   MICHIGAN'S PFCU NAMES MICHELE MAKLEY CEO
   
   Michael Ogden|November 28, 2022
   
   Harvey Hoskins plans to retire after 33 years in the credit union movement.
   
   

 * CREDIT UNION CONFERENCES IN 2023: AN EVOLVING LIST
   
   Natasha Chilingerian|November 28, 2022
   
   More than 60 credit union-focused educational and networking events have been
   planned for 2023 so far.
   
   

 * Expert Opinion
   
   IS OPERATIONAL OUTSOURCING WORTH A SECOND LOOK?
   
   Ankit Maharaj Singh|November 28, 2022
   
   Outsourcing helps to level the playing field for credit unions in terms of
   digital capabilities and cost efficiency.
   
   
   Load More Stories

 * News
   
   SEVERAL CREDIT UNIONS ON THE EAST COAST PLAN MERGERS
   
   Peter Strozniak|November 23, 2022
   
   California and Washington financial cooperatives recently complete
   consolidations.
   
   

 * News
   
   U.S. CONSUMERS ARE STILL APPLYING FOR CREDIT CARDS DESPITE HIGHER RATES
   
   Jonnelle Marte|November 23, 2022
   
   Application rates for people with credit scores over 760 are above
   pre-pandemic levels.
   
   

 * Best Practices
   
   TEACHERS PREPARES AS RECESSION APPROACHES
   
   Jim DuPlessis|November 23, 2022
   
   CEO says the credit union’s expansion beyond New York is helping it gain
   loans in stronger markets.
   
   

 * Case Study
   
   ‘TURNOVER CONTAGION’ MAKES EMPLOYEES MORE LIKELY TO LEAVE AFTER SEEING
   COWORKERS DO SO
   
   Alan Goforth|November 23, 2022
   
   Visier finds that when a voluntary resignation occurs, employees on their
   team are 9.1% more likely to leave.
   
   

 * Expert Opinion
   
   CREDIT UNIONS ARE AN ANCHOR IN A RECESSIONARY STORM
   
   Mike Fife|November 23, 2022
   
   With no shareholders to answer to, credit unions have an outsized opportunity
   to help smaller communities.
   
   

 * News
   
   CUES CEO JOHN PEMBROKE HAS DIED
   
   Michael Ogden|November 22, 2022
   
   Pembroke served as the CUES leader for more than seven years.
   
   

 * Best Practices
   
   TEACHERS GRADUALLY BUILDS ITS NATIONAL BRAND
   
   Jim DuPlessis|November 22, 2022
   
   CEO says the credit union is listening and learning as it branches out to
   Florida and other states.
   
   

 * News
   
   FILENE ACCEPTING I3 APPLICATIONS THROUGH NOV. 30
   
   Natasha Chilingerian|November 22, 2022
   
   In addition to recruiting for the innovation leadership program, Filene
   encourages emerging leaders to enroll in Crash Course.
   
   

 * News
   
   CU DIRECT TO REBRAND AS ORIGENCE
   
   Natasha Chilingerian|November 22, 2022
   
   The CUSO transitions key business touchpoints to the Origence brand,
   retaining the CU Direct name for shareholder and board purposes.
   
   

 * Career Moves
   
   13 CUS, DCUC & MAHALO BANKING REVEAL CAREER MOVE NEWS
   
   Natasha Chilingerian|November 22, 2022
   
   This week’s news includes executive hires and promotions at four California
   credit unions.
   
   
   Load More Stories

 * News
   
   NCUA APPROVES THIRD QUARTER CREDIT UNION CHARTER EXPANSIONS
   
   Peter Strozniak|November 21, 2022
   
   Ten credit unions secure community charter expansion for a cumulative
   potential member increase of more than 7.6 million.
   
   

 * News
   
   CUNA: RECESSION WILL ONLY DENT CREDIT UNIONS NEXT YEAR
   
   Jim DuPlessis|November 21, 2022
   
   CUNA forecasts an earnings drop as the economy enters a mild downturn in the
   first half of 2023.
   
   

 * Event
   
   MEET THE 2022 CU TIMES LUMINARIES WINNERS
   
   Michael Ogden|November 21, 2022
   
   These 11 individuals and organizations are making a difference in the credit
   union movement.
   
   

 * Case Study
   
   EMPLOYERS HEARING THE VOICES OF THE DESKLESS AND THE SHIFT-BOUND
   
   Dan Cook|November 21, 2022
   
   “The war for talent has challenged organizations to shift their focus to the
   needs of their deskless workforce,” the study says.
   
   

 * Expert Opinion
   
   DIGITAL FINANCE: WHY EXPLORING YOUR SECONDARY MARKET OPTIONS IS CRITICAL
   
   Travis Goodman|November 21, 2022
   
   While digital financial trends and fintech partnerships can benefit CUs, they
   can also impact a CU’s liquidity profile.
   
   

 * News
   
   CREDIT UNIONS, BANKS SHARE MORTGAGE PAINS
   
   Jim DuPlessis|November 18, 2022
   
   The Mortgage Bankers Association reports widening losses for bank and
   independent mortgage originators.
   
   

 * News
   
   FORMER BRINKS DRIVER SENTENCED FOR $1 MILLION CREDIT UNION, BANK EMBEZZLEMENT
   
   Peter Strozniak|November 18, 2022
   
   Federal judge sentences Reginald Carman to 18 months in prison and orders him
   to pay $255,932 in restitution.
   
   

 * Research
   
   BANNER YEAR? IN 2023, 68% OF EMPLOYERS WILL INCREASE SALARIES
   
   Joel Kranc|November 18, 2022
   
   With an average projected wage increase of 3.9%, employers are shifting focus
   toward employee well-being and taking a total rewards approach.
   
   

 * News
   
   CUS IN VIRGINIA & WYOMING ANNOUNCE NAMING RIGHTS DEALS
   
   Natasha Chilingerian|November 18, 2022
   
   Virginia CU partners with a youth soccer non-profit and Blue FCU teams up
   with Laramie Community College.
   
   

 * Expert Opinion
   
   5 STEPS FOR CREDIT UNIONS TO BETTER SERVE SMALL BUSINESSES
   
   Douglas Brown|November 18, 2022
   
   Many FIs aren’t providing small businesses with the same product offerings
   and level of service available to large enterprises.
   
   
   Load More Stories

 * News
   
   IN A RARE OCCURRENCE, MEMBERS REJECT VIRGINIA MERGER
   
   Peter Strozniak|November 17, 2022
   
   CEOs say members didn’t want the change and were worried about possible
   branch closures.
   
   

 * News
   
   SIF HAS STRONG THIRD QUARTER AS FUND SEES INCOME RISING
   
   Michael Ogden|November 17, 2022
   
   During the NCUA board meeting, the agency’s CFO reports the SIF’s equity
   ratio was 1.26%.
   
   

 * News
   
   EX-BROOKLYN SUPREME COURT JUSTICE IS DISBARRED AFTER CONVICTION FOR
   OBSTRUCTING FEDERAL PROBE
   
   Emily Saul|November 17, 2022
   
   The decision comes on the same day her conviction on charges connected to a
   CU CEO's embezzlement scheme is upheld.
   
   

 * News
   
   ARDENT CU ANNOUNCES COLLEGE ATHLETICS PARTNERSHIP
   
   Natasha Chilingerian|November 17, 2022
   
   The Philadelphia-based CU to sponsor several Villanova University athletics
   department programs.
   
   

 * Career Moves
   
   5 CU PROFESSIONALS HONORED FOR EXCELLENCE & 2 APPOINTED TO BOARDS
   
   Natasha Chilingerian|November 17, 2022
   
   Plus, two CUs announce promotions and the National Credit Union Foundation
   hires a FinHealth director.
   
   

 * News
   
   LAYOFFS AT PENFED POTENTIALLY IMPACT HUNDREDS OF EMPLOYEES
   
   Michael Ogden|Peter Strozniak|November 16, 2022
   
   Multiple sources, including current and former employees, report layoffs as
   PenFed officials remain quiet about the details.
   
   

 * News
   
   FORMER CREDIT UNION SUPERVISOR ARRESTED FOR ALLEGED EMBEZZLEMENT
   
   Peter Strozniak|November 16, 2022
   
   Leilana Bearce is accused of stealing more than $47,000 from member accounts.
   
   

 * News
   
   CUSOS EXPECT WEAK HOLIDAY SPENDING
   
   Jim DuPlessis|November 16, 2022
   
   Some gift-giver generosity will be boosted by inflation.
   
   

 * News
   
   SHARONVIEW FCU PROMOTES HERB WHITE TO BECOME THE NEW CEO
   
   Michael Ogden|November 16, 2022
   
   White will replace retiring CEO Bill Partin when he steps down at the end of
   the year.
   
   

 * Expert Opinion
   
   THE UPSIDE TO THIS CRYPTO WINTER
   
   Ben Soppitt|November 16, 2022
   
   Credit unions can meet the consumer need of building diverse portfolios on a
   simple, secure platform.
   
   
   Load More Stories

 * News
   
   NCUA LIQUIDATES TWO WEST VIRGINIA CREDIT UNIONS
   
   Peter Strozniak|November 15, 2022
   
   Mingo County Education FCU and O.F. Toalston FCU posted very high delinquent
   loan ratios.
   
   

 * News
   
   SECU INSPIRES OVER 280,000 ACTS OF KINDNESS IN MARYLAND
   
   Natasha Chilingerian|November 15, 2022
   
   The number of acts of kindness spurred by the credit union’s Kindness
   Connects campaign grows by 4,000% in three years.
   
   

 * News
   
   WESTSTAR CU SELECTS NEW CEO JOHN BAGENTS
   
   Michael Ogden|November 15, 2022
   
   Bagents will replace Rick Schmidt, who announced his retirement earlier this
   year.
   
   

 * Expert Opinion
   
   BALANCING YOUR ARTISTS & SOLDIERS TO LEAD YOUR CU INTO THE FUTURE
   
   Ben Maxim|November 15, 2022
   
   Innovation is essential for CU growth, but focusing on your core business
   model is also critical to sustaining growth.
   
   

 * Career Moves
   
   AMERICAN EAGLE FINANCIAL CU PROMOTES 10 TO AVP POSITIONS
   
   Natasha Chilingerian|November 15, 2022
   
   Plus, the director of Northwest Financial Advisors ranks fourth on a list of
   top credit union financial advisory firm directors.
   
   

 * News
   
   CREDIT UNIONS IN FOUR STATES APPOINT NEW CEOS
   
   Peter Strozniak|November 14, 2022
   
   Angela Hanson will succeed Heartland CU’s longtime leader Sally Dischler, who
   is retiring this week.
   
   

 * Research
   
   80% OF EMPLOYEES HAVE A PROBLEMATIC LEVEL OF DEBT (AND EXPECT EMPLOYERS TO
   HELP)
   
   Scott Wooldridge|November 14, 2022
   
   About a third (31%) say their employer’s efforts to help with their overall
   health and well-being has increased in the past year.
   
   

 * News
   
   NAFCU: DIVIDED GOVERNMENT TO BENEFIT CREDIT UNIONS
   
   Jim DuPlessis|November 14, 2022
   
   NAFCU lobbyist says divided chambers limits extremes, preventing unwarranted
   changes that could threaten credit unions.
   
   

 * News
   
   SF FIRE CU MARKETING CAMPAIGN OFFERS 'UNCONVENTIONAL' RELATIONSHIP ADVICE
   
   Michael Ogden|November 14, 2022
   
   The “Side Bank” campaign encourages people to explore a CU relationship
   beyond their main bank.
   
   

 * Q&A
   
   SELF-IMPROVEMENT SHAPES CEO’S CROSS-COUNTRY CREDIT UNION CAREER
   
   Natasha Chilingerian|November 14, 2022
   
   Sharonview FCU President/CEO Bill Partin will retire this year after a
   42-year financial services career.
   
   
   Load More Stories

 * Best Practices
   
   HUNGER AFFECTS CREDIT UNION EMPLOYEES
   
   Peter Strozniak|November 14, 2022
   
   Florida’s largest CU opens a food pantry for its employees, while other CUs
   open pantries to efficiently serve their communities.
   
   

 * Q&A
   
   CARRIE IAFRATE LEADS WITH FOCUS AND LOVE
   
   Michael Ogden|November 14, 2022
   
   Members First CU President/CEO Carrie Iafrate focuses on vibrant and healthy
   growth during her first year as a CU CEO.
   
   

 * Editor's Letter
   
   FULFILLING THE RECESSION PROPHECY
   
   Michael Ogden|November 14, 2022
   
   There's a way to structure a CU as an evolving organism without leaving
   hundreds or thousands out of a job.
   
   

 * Expert Opinion
   
   FOSTERING ENGAGEMENT DURING CHALLENGING TIMES
   
   Seth Schaefer|November 14, 2022
   
   From adversity comes great opportunities to create independent and
   purpose-driven leaders.
   
   

 * Expert Opinion
   
   A DOZEN DOS AND DON'TS OF LEADERSHIP: LESSONS LEARNED
   
   Stacy Augustine|November 14, 2022
   
   Leaders need to be intentional about their development journey and always
   look to build on their lessons learned.
   
   

 * Expert Opinion
   
   STOP QUIET QUITTING BY MAKING THE OFFICE NON-TOXIC
   
   Michael S. Edwards|November 14, 2022
   
   Leaders can keep their employees engaged at work by avoiding harmful
   leadership behaviors like narcissistic abuse.
   
   

 * Expert Opinion
   
   COMPETITIVE DEPOSIT MANAGEMENT STRATEGIES & RATE ADJUSTMENTS COULD MEAN
   GROWTH FOR CUS
   
   Adam Stockton|November 14, 2022
   
   As banks’ savings account offerings remain stagnant amid rising interest
   rates, CUs have a chance to tout their myriad advantages.
   
   

 * Expert Opinion
   
   COULD THE WAY CREDIT UNIONS USE DIGITAL HURT MEMBER SATISFACTION?
   
   Craig McLaughlin|November 14, 2022
   
   The future will belong to credit unions that can move beyond transactional
   and generalized digital experiences.
   
   

 * News
   
   WESCU PLANS TO CLOSE HERITAGE BANK BRANCH PURCHASE IN EARLY 2023
   
   Peter Strozniak|November 11, 2022
   
   About 600 new members will join the Washington CU; in a separate acquisition
   deal, a Georgia CU completes a bank purchase.
   
   

 * News
   
   CU MICRO BRANCHES OPEN IN EL PASO
   
   Michael Ogden|November 11, 2022
   
   evolve Federal Credit Union changes its business model by reducing its
   physical footprint.
   
   
   Load More Stories

 * News
   
   THE FED’S INTEREST RATES ONLY TELL PART OF THE STORY
   
   Erik Sherman|November 11, 2022
   
   Things are tighter than the federal funds rate suggests, according to the San
   Francisco Fed.
   
   

 * Expert Opinion
   
   DEFINING YOUR CREDIT UNION’S IMPACT STRATEGY
   
   Nicki Gibbs|November 11, 2022
   
   Learn how to activate and share powerful, impactful work that strengthens
   your reputation and supports your community.
   
   

 * News
   
   NEW YORK EPISCOPAL FCU PLANS 2023 OPENING
   
   Peter Strozniak|November 10, 2022
   
   The NCUA grants a federal charter to a new faith-based cooperative that will
   primarily serve low-to-moderate income members.
   
   

 * News
   
   OCTOBER INFLATION WAS LOWER THAN EXPECTED; CU ECONOMISTS TAKE A CLOSER LOOK
   
   Jim DuPlessis|November 10, 2022
   
   Credit union economists see signs that the Fed might start easing rate hikes.
   
   

 * Career Moves
   
   BECU SELECTS BEVERLY ANDERSON AS NEW CEO
   
   Natasha Chilingerian|November 10, 2022
   
   Anderson, who previously held leadership roles at Equifax, Wells Fargo and
   American Express, takes the helm on Dec. 5.
   
   

 * Editor's Letter
   
   THE WRONG MESSAGE CAN MESS UP LIVES
   
   Natasha Chilingerian|November 10, 2022
   
   A lack of transparent, trusted guidance on public health and money management
   leads to long-term consequences.
   
   

 * Career Moves
   
   4 CREDIT UNIONS, NACUC REVEAL CAREER MOVES
   
   Natasha Chilingerian|November 10, 2022
   
   New hires and promotions take place at Valley First CU, One Nevada CU,
   Together CU and Greater Texas CU.
   
   

 * News
   
   MEMBERS NARROWLY APPROVE MERGER OF VERMONT’S LARGEST CUS
   
   Peter Strozniak|November 09, 2022
   
   The controversial consolidation of Vermont State Employees CU with New
   England FCU will be finalized next year.
   
   

 * News
   
   CUNA CANDIDATES WIN MOST RACES
   
   Jim DuPlessis|November 09, 2022
   
   But New York sees upsets, and some key races are still too close to call a
   day after the polls closed.
   
   

 * News
   
   A+FCU BUMPS STARTING PAY TO $20
   
   Natasha Chilingerian|November 09, 2022
   
   Austin, Texas-based credit union also increases wages for current employees.
   
   
   Load More Stories

 * Expert Opinion
   
   CREDIT UNIONS EXPERIENCE RECORD HIGH AUTO MARKET SHARE IN Q2 2022
   
   Melinda Zabritski|November 09, 2022
   
   Experian data shows CU auto loan market share went from 18.63% in Q2 2020 to
   18.32% in Q2 2021 to 25.81% in Q2 2022.
   
   

 * News
   
   CREDIT UNION CONSOLIDATIONS SURGE IN THE THIRD QUARTER
   
   Peter Strozniak|November 08, 2022
   
   The NCUA approves 58 mergers, a substantial increase from the 35 in the
   second quarter and 41 in the first quarter.
   
   

 * News
   
   CREDIT UNIONS TILT BLUE, BANKS TILT RED FOR CONGRESS
   
   Jim DuPlessis|November 08, 2022
   
   But OpenSecrets.org shows CUNA, NAFCU and two major bank groups agree on 75%
   of the races.
   
   

 * Research
   
   HIGH ANXIETY: 2/3 OF EMPLOYEES ARE WORSE OFF FINANCIALLY THAN A YEAR AGO
   
   Dan Cook|November 08, 2022
   
   The cost-of-living crisis is having a major impact on employees (particularly
   women, Gen-Xers, boomers and Hispanics), a new report says.
   
   

 * News
   
   TRELLANCE TO ACQUIRE 2020 ANALYTICS
   
   Michael Ogden|November 08, 2022
   
   The deal will allow Trellance to expand its business intelligence portfolio
   to credit unions.
   
   

 * Career Moves
   
   CU PROFESSIONALS CELEBRATE BOARD APPOINTMENTS & HONORS
   
   Natasha Chilingerian|November 08, 2022
   
   Two leagues, PSCU, GWLN, ServiStar Consulting and two credit unions announce
   career milestones.
   
   

 * News
   
   CREDIT UNION LOAN BALANCES SOAR AGAIN
   
   Jim DuPlessis|November 07, 2022
   
   CUNA economist says September’s strong balance gain is likely to fade in the
   coming months.
   
   

 * News
   
   NEW JERSEY FEDERAL CREDIT UNION RETIRES NAME HELD FOR 75 YEARS
   
   Peter Strozniak|November 07, 2022
   
   Novartis FCU is now Ridgedale FCU and launches new online and banking
   platforms.
   
   

 * News
   
   MANY OF THE TOP CUS ARE STRUGGLING WITH DIGITAL SERVICES, FINALYTICS.AI
   REPORT FINDS
   
   Michael Ogden|November 07, 2022
   
   Based on an analysis of the Top 100 credit unions, the average user
   experience score comes in at 2.31 out of 5.
   
   

 * News
   
   16 MILLION APPROVED FOR BIDEN’S STUDENT DEBT RELIEF, BUT LAWSUITS PREVENTING
   PAYOUT
   
   Ella Ceron|November 07, 2022
   
   Another lawsuit is filed asking the Supreme Court to halt the plan, which has
   already taken applications from 26 million people.
   
   
   Load More Stories

 * Expert Opinion
   
   5 WAYS TO IMPROVE YOUR DATA GOVERNANCE PROGRAM
   
   Judith Bernholc|November 07, 2022
   
   Data governance efforts build trust in BI intelligence efforts, which helps
   aid decision-making backed by historical data trends.
   
   

 * News
   
   KEVIN BRAUER WILL LEAD NEW JERSEY'S LARGEST CREDIT UNION IN 2023
   
   Peter Strozniak|November 04, 2022
   
   He will succeed current CEO John Fenton, who is retiring after 27 years of
   service.
   
   

 * News
   
   OREGON COMMUNITY CU SELLS $275 MILLION IN AUTO LOAN SECURITIES
   
   Jim DuPlessis|November 04, 2022
   
   The sale marks the fourth automotive ABS issue for credit unions since 2019,
   bringing the total sold to $1.2 billion.
   
   

 * News
   
   NAFCU URGES U.S. TREASURY TO WORK WITH NCUA ON DIGITAL ASSET DEVELOPMENT
   
   Michael Ogden|November 04, 2022
   
   The association does not want to see new credit union regulation that would
   hamper technological innovation.
   
   

 * News
   
   CU EMPLOYEES PUT ON THEIR VOLUNTEERING HATS TO MAKE A DIFFERENCE IN
   COMMUNITIES
   
   Natasha Chilingerian|November 04, 2022
   
   Plus, PSECU supports Hurricane Ian disaster relief efforts and Jovia
   Financial CU partners with the Long Island Nets.
   
   

 * Expert Opinion
   
   GROWING YOUR CREDIT UNION THROUGH SOCIAL MEDIA MARKETING
   
   Tina Seitzinger|November 04, 2022
   
   Use platforms like TikTok to adapt to how modern consumers prefer to receive
   financial information.
   
   

 * News
   
   MINNESOTA'S LARGEST CREDIT UNION PLANS WISCONSIN BANK BUY
   
   Peter Strozniak|November 03, 2022
   
   Wings Financial says the acquisition will jump start its market presence in
   Wisconsin.
   
   

 * News
   
   CUNA MUTUAL CO-LEADS $50 MILLION INVESTMENT IN ZEST AI
   
   Jim DuPlessis|November 03, 2022
   
   Other credit unions also participate in the round for expansion of the
   underwriting software CUSO.
   
   

 * News
   
   THREE QUARTERS OF MILLENNIALS LIKELY TO LEAVE JOBS WITHIN NEXT YEAR, SURVEY
   FINDS
   
   Willa Hart|November 03, 2022
   
   The reason for their potential departures? A lack of opportunities for career
   advancement and development in their current roles.
   
   

 * Letter to the Editor
   
   PEOPLE HELPING PEOPLE, OR PEOPLE HELPING PREDATORY LENDERS?
   
   Cathie Mahon|November 03, 2022
   
   Inclusiv believes the recent ruling that found the CFPB’s funding structure
   unconstitutional is not something for CUs to celebrate.
   
   
   Load More Stories

 * Career Moves
   
   12 CUS SPOTLIGHT PROFESSIONALS FOR NEW ROLES & LOCAL HONORS
   
   Natasha Chilingerian|November 03, 2022
   
   This week’s news includes a new CFO for Colorado CU and a new chief diversity
   and impact officer for SLFCU in New Mexico.
   
   

 * News
   
   CU INDUSTRY BRACES FOR WHAT'S NEXT AFTER FED’S 75-BASIS-POINT RATE HIKE
   
   Jim DuPlessis|November 02, 2022
   
   For credit unions, rapidly rising rates have increased net interest income
   and raised paper losses on investments.
   
   

 * News
   
   UNIVERSITY & STATE EMPLOYEES CU UNVEILS NEW NAME, BLUPEAK CREDIT UNION
   
   Peter Strozniak|November 02, 2022
   
   The San Diego-based financial cooperative also introduces a new logo and
   updated messaging that embodies its Californian roots.
   
   

 * News
   
   NEARLY 5% OF CUS PARTICIPATED IN NCUA’S DIVERSITY SELF-ASSESSMENT, REPORT
   SHOWS
   
   Michael Ogden|November 02, 2022
   
   The report highlights a jump in credit union executives' commitment to
   organizational diversity.
   
   

 * News
   
   DOL GETS BACKLASH ON ITS NEW ‘GIG WORKER’ RULE, EXTENDS COMMENT PERIOD
   
   Alan Goforth|November 02, 2022
   
   Since the new rule was proposed in October, several groups have sent letters
   urging the agency to offer an extension.
   
   

 * Expert Opinion
   
   3 WAYS TO BUILD AN IDA WITH PERSONALITY
   
   Lindsay Soergel|November 02, 2022
   
   Creating an effective intelligent digital assistant requires thoughtful
   consideration and brand introspection on the front end.
   
   

 * News
   
   TWO CREDIT UNIONS LAUNCH DIVIDENDS SEASON
   
   Jim DuPlessis|November 01, 2022
   
   ORNL, Dupaco give members a combined $8.7 million in special dividends.
   
   

 * Case Study
   
   VERMONT’S LARGEST CUS STAND AT THE CONTROVERSIAL CROSSROADS OF A PROPOSED
   MERGER
   
   Peter Strozniak|November 01, 2022
   
   In one week, Vermont State Employees CU members will decide whether to
   consolidate with New England FCU.
   
   

 * News
   
   BNPL FINTECH EQUIPIFI INTEGRATES INTO Q2’S PLATFORM
   
   Michael Ogden|November 01, 2022
   
   The move comes as more people look to BNPL services through their trusted
   financial institution.
   
   

 * Best Practices
   
   TWO-THIRDS OF EMPLOYERS PLAN TO MAKE MENTAL HEALTH A TOP CONCERN, SURVEY
   FINDS
   
   Alan Goforth|November 01, 2022
   
   “Employers are highly focused on supporting the mental health of their
   employees, especially as they look to retain and engage talent."
   
   
   Load More Stories



RESOURCE CENTER

Guide

Sponsored by Filevine



The Ultimate Guide to Going Paperless for Law Firms

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Case Study

Sponsored by Bankjoy



Case Study: SafeAmerica Gets Its Tech-savvy Members Excited About Digital
Banking

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White Paper

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Scaling Credit Unions with Digital-first Commercial Banking and Lending

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White Paper

Sponsored by PCBB



Inverted Yield Curve May Bring Hedging Opportunity for Commercial Lending

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Case Study

Sponsored by Alacriti



Alabama Credit Union Chooses Payments Platform with Real-Time Core Integration

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White Paper

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Why Credit Unions Need Multiple Real-Time Payments Options

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White Paper

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Think Beyond Credit Score: How Credit Unions Can Grow and Engage Members

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Case Study

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Case Study: How a Community Credit Union Completed Twelve Hours of Work in Two

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Guide

Sponsored by Alacriti



Guide: Preparing for Real-Time Payments

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White Paper

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The Business Value of Branch Modernization

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Article

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Digital Marketing Trends Q&A

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White Paper

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FedNow Service 2023: Your Questions Answered

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Guide

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Developing & Implementing a Loan Hedging Strategy for Commercial Lending

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Information Brief

Sponsored by DeepSurface Security



Why Credit Unions Should Move to a Prioritized Approach for Managing
Cybersecurity Risk

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eBook

Sponsored by NICE Actimize



Combat the Big Business of Synthetic Identity Fraud

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White Paper

Sponsored by Cloudexa



Cloud-Based ATM Management - Quick, Effective and Easy for Credit Unions

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eBook

Sponsored by NICE Actimize



Dissecting Wire Fraud: How It Happens & How to Prevent It

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Report

Sponsored by Elan Financial Services



How Charitable Giving Impacts Customer Loyalty

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White Paper

Sponsored by DeepSurface Security



Moving Beyond CVSS for Vulnerability Management in Cybersecurity

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White Paper

Sponsored by Mortgage Capital Trading



6 Unique Ways for Credit Unions to Increase Profitability Despite Market
Headwinds

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Case Study

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Measuring the Distribution of Members by Share Balance

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Guide

Sponsored by Arkatechture



The Comprehensive Guide to Credit Union Data Analytics

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White Paper

Sponsored by Elan Financial Services



How Your Credit Union Can Select a Strong Provider for Merchant Services

Browse More Resources ›



White Paper

Sponsored by Fiserv



Get Future Ready With a Strong Technology Offense

Browse More Resources ›



White Paper

Sponsored by NICE Actimize



The Double Edged Sword of Mobile Banking

Browse More Resources ›



White Paper

Sponsored by Mortgage Capital Trading



The Links Between MBS Markets & Loan Prices

Browse More Resources ›



White Paper

Sponsored by Elan Financial Services



Three Factors to Consider When Building Your Credit Card Product Strategy

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White Paper

Sponsored by Mortgage Capital Trading



Understanding and Preparing for Changes in the Mortgage Market

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Report

Sponsored by Elan Financial Services



The Convenience Catalyst: How Consumer Experience Features Drive Credit Card
Usage

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White Paper

Sponsored by Mortgage Capital Trading



Strategies for Credit Unions to Combat Margin Compression

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Case Study

Sponsored by Mortgage Capital Trading



Case Study: How to Leverage Technology for Greater Loan Sales Profitability

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White Paper

Sponsored by Mortgage Capital Trading



How Credit Unions Can Benefit Members Through Investor Set Optimization

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White Paper

Sponsored by Elan Financial Services



Evaluating a Credit Card Program's Profitability: Fee vs. Interest Income

Browse More Resources ›


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RESOURCES

THE ULTIMATE GUIDE TO GOING PAPERLESS FOR LAW FIRMS

From Filevine

Thinking of going paperless? Download this ultimate guide to going paperless and
learn how to create an office-wide culture to manage and store documents
digitally.

Download Resource ›



CASE STUDY: SAFEAMERICA GETS ITS TECH-SAVVY MEMBERS EXCITED ABOUT DIGITAL
BANKING

From Bankjoy

SafeAmerica Credit Union serves the heart of Silicon Valley, and their members
have high expectations for their digital experiences. Download this case study
to learn how they were able to quickly and easily implement online banking and
increase online enrollment among all ages of members.

Download Resource ›



SCALING CREDIT UNIONS WITH DIGITAL-FIRST COMMERCIAL BANKING AND LENDING

From Bankjoy

Credit union commercial lending is on the rise, and there is significant growth
opportunity for CUs to meet the needs of existing small and medium-size
businesses (SMBs) while attracting new members. Download this white paper and
learn how to tap into the $5.2 trillion SMB lending opportunity by offering
robust capabilities and exceptional member experiences.

Download Resource ›



INVERTED YIELD CURVE MAY BRING HEDGING OPPORTUNITY FOR COMMERCIAL LENDING

From PCBB

No one can know for sure when the next economic recession will begin. But credit
unions may be able to take advantage of two potential opportunities that the
inverted yield curve offers. Download this white paper to learn more.

Download Resource ›



ALABAMA CREDIT UNION CHOOSES PAYMENTS PLATFORM WITH REAL-TIME CORE INTEGRATION

From Alacriti

Many credit unions suffer from inefficient payment processes and lack of
convenience for their members. This case study explores how one credit union was
able to save staff time, reduce errors and provide a modern payment experience
to its members by adopting a new EBPP solution.

Download Resource ›



WHY CREDIT UNIONS NEED MULTIPLE REAL-TIME PAYMENTS OPTIONS

From Alacriti

This white paper discusses why CUs need multiple payment rails to achieve true
payments innovation and how to overcome roadblocks to integration.

Download Resource ›



THINK BEYOND CREDIT SCORE: HOW CREDIT UNIONS CAN GROW AND ENGAGE MEMBERS

From Elan Credit Card

A credit union’s ability to deliver the right products and services that best
meet members’ daily needs is the most important factor in creating a superior
member experience.

Download Resource ›



CASE STUDY: HOW A COMMUNITY CREDIT UNION COMPLETED TWELVE HOURS OF WORK IN TWO

From DeepSurface Security

This case study follows how Oregon’s largest credit union with more than $7.5
billion in assets under management succeeded in taking a proactive approach to
managing virtual infrastructure and finding a partner to help quickly identify
direct threats and risks to their assets.

Download Resource ›



GUIDE: PREPARING FOR REAL-TIME PAYMENTS

From Alacriti

The need for credit unions to offer real-time/instant/faster payment
capabilities is imperative. However, there are still unanswered questions and
apprehension about moving forward. Download this guide to help your credit union
navigate the journey towards providing your members with real-time payments.

Download Resource ›



THE BUSINESS VALUE OF BRANCH MODERNIZATION

From Fiserv

Credit unions are rapidly recognizing the need to reimagine the role of the
branch and blend digital and physical experiences together. Download the white
paper to discover how financial organizations are realizing $4.6 million in
additional revenue after modernizing their branches.

Download Resource ›



DIGITAL MARKETING TRENDS Q&A

From Vericast

Download this article and learn how to improve your credit union’s digital
marketing for 2023 and beyond.

Download Resource ›



FEDNOW SERVICE 2023: YOUR QUESTIONS ANSWERED

From Alacriti

Download this white paper and learn how to prepare your credit union for the
upcoming FedNowSM Service scheduled to launch in 2023, as well as the answers to
commonly asked questions from credit unions.

Download Resource ›



DEVELOPING & IMPLEMENTING A LOAN HEDGING STRATEGY FOR COMMERCIAL LENDING

From PCBB

Download this guide and learn about how the right hedging strategy can fulfill
the needs of both your commercial borrowers and your credit union, while also
reducing volatility caused by sudden changes in interest rates.

Download Resource ›



WHY CREDIT UNIONS SHOULD MOVE TO A PRIORITIZED APPROACH FOR MANAGING
CYBERSECURITY RISK

From DeepSurface Security

Download this infosheet to see how a RiskAnalyzer can help your credit union
better identify cyber vulnerabilities, and how it stacks up against
vulnerability scanning+CVSS or threat analysis.

Download Resource ›



COMBAT THE BIG BUSINESS OF SYNTHETIC IDENTITY FRAUD

From NICE Actimize

Download this eBook and learn how to detect and defend against synthetic and
stolen identity fraud with the power and intelligence of AI throughout identity
verification, holistic early monitoring and throughout the customer lifecycle
across all channels.

Download Resource ›



CLOUD-BASED ATM MANAGEMENT - QUICK, EFFECTIVE AND EASY FOR CREDIT UNIONS

From Cloudexa

As ATMs remain crucial for credit unions, especially as members look to access
their money and other banking services in a post-pandemic world, financial
organizations benefit from a SaaS approach to managing their ATMs. Download this
white paper and learn how to empower your credit union with a cost-effective ATM
management experience in the cloud.

Download Resource ›



DISSECTING WIRE FRAUD: HOW IT HAPPENS & HOW TO PREVENT IT

From NICE Actimize

Preventing wire fraud starts with understanding how it is perpetrated and the
many options fraudsters have for initiating fraudulent wire requests. This ebook
provides examples of actual fraud cases that illustrate the breadth of schemes
in play, available fraud prevention solutions; and the strengths, weaknesses and
limitations of each.

Download Resource ›



HOW CHARITABLE GIVING IMPACTS CUSTOMER LOYALTY

From Elan Financial Services

This latest survey report from Elan and PYMNTS.com shows findings that consumers
who are strong supporters of charitable organizations often prefer to do
business with establishments that support local charities, particularly
financial institutions.

Download Resource ›



MOVING BEYOND CVSS FOR VULNERABILITY MANAGEMENT IN CYBERSECURITY

From DeepSurface Security

The United States National Institute of Standards and Technology (NIST) has
stated that simply using the Common Vulnerability Scoring System (CVSS) is
inadequate in assessing the severity of a vulnerability and overall risk to an
organization. Learn how your cybersecurity team can move beyond CVSS to
prioritize vulnerabilities with modern, contextual, risk-based frameworks.

Download Resource ›



6 UNIQUE WAYS FOR CREDIT UNIONS TO INCREASE PROFITABILITY DESPITE MARKET
HEADWINDS

From Mortgage Capital Trading

The mortgage market has seen exceptional fluctuations over the past few years.
Despite current headwinds, download this white paper and learn how your credit
union can maximize profit and manage risk by improving every step in your loan
sale process.

Download Resource ›



MEASURING THE DISTRIBUTION OF MEMBERS BY SHARE BALANCE

From Arkatechture

Static, manual systems prevent credit unions from analyzing key metrics on a
regular basis, resulting in lost productivity and an inability to make
improvements that would mature departments. Download this case study and learn
how your credit union can become data-driven to achieve next-level results.

Download Resource ›



THE COMPREHENSIVE GUIDE TO CREDIT UNION DATA ANALYTICS

From Arkatechture

Download this guide to learn how your credit union can harness, utilize and
optimize data to improve efficiency, reduce costs and boost your bottom line.

Download Resource ›



HOW YOUR CREDIT UNION CAN SELECT A STRONG PROVIDER FOR MERCHANT SERVICES

From Elan Financial Services

To meet the expectation of customers, small businesses want to offer services
such as mobile app payment processing, text-to-pay, and invoicing, and need a
trusted provider to make it happen. What better partner than their credit union?

Download Resource ›



GET FUTURE READY WITH A STRONG TECHNOLOGY OFFENSE

From Fiserv

Download this white paper to learn how modern technology is helping credit
unions pivot quickly to match the ever-changing market.

Download Resource ›



THE DOUBLE EDGED SWORD OF MOBILE BANKING

From NICE Actimize

As credit unions consider how to secure the mobile channel, they must start with
an important premise: the device has been compromised.

Download Resource ›



THE LINKS BETWEEN MBS MARKETS & LOAN PRICES

From Mortgage Capital Trading

In capital markets, there are several pervasive misconceptions about how
mortgage pricing is created and what lenders are offering borrowers. This white
paper explores the relationship between consumer loan pricing and capital market
conditions, addresses common misconceptions, and illustrates the processes
involved in generating consumer loan offerings and intermediate loan prices.

Download Resource ›



THREE FACTORS TO CONSIDER WHEN BUILDING YOUR CREDIT CARD PRODUCT STRATEGY

From Elan Financial Services

Credit unions should focus on their product, experience, and innovation while
leveraging their established brands and market presence. Learn how to create the
best solutions to serve your members within various communities.

Download Resource ›



UNDERSTANDING AND PREPARING FOR CHANGES IN THE MORTGAGE MARKET

From Mortgage Capital Trading

Interest rates, origination volume, and profit margins are constantly shifting
based on a variety of factors and most lenders react (rather than act) to short
term changes in the environment. It is best to act decisively and in a
calculated fashion. This white paper outlines a simplified model illustrating
mortgage market stages and how lenders can set a foundation of resilience to
changing markets.

Download Resource ›



THE CONVENIENCE CATALYST: HOW CONSUMER EXPERIENCE FEATURES DRIVE CREDIT CARD
USAGE

From Elan Financial Services

Consumer credit card usage typically ebbs and flows in tandem with national
economic cycles, yet recent research has revealed another key component of
modern consumer payment choices: customer experience features. Download this
report to learn more.

Download Resource ›



STRATEGIES FOR CREDIT UNIONS TO COMBAT MARGIN COMPRESSION

From Mortgage Capital Trading

As mortgage rates begin to rise and origination volume drops, you may be
wondering about best practices for dealing with tightening margins. Download
this white paper and learn how to mitigate margin compression in 2022.

Download Resource ›



CASE STUDY: HOW TO LEVERAGE TECHNOLOGY FOR GREATER LOAN SALES PROFITABILITY

From Mortgage Capital Trading

This case study outlines a recent example of a mortgage company leveraging
award-winning technology to increase loan sales efficiency. Learn how you can
drive profitability and minimize operational risk while providing a seamless and
pleasurable mortgage experience for your members.

Download Resource ›



HOW CREDIT UNIONS CAN BENEFIT MEMBERS THROUGH INVESTOR SET OPTIMIZATION

From Mortgage Capital Trading

With increases in mortgage pricing granularity over the last couple years, it
may be time to consider looking at going beyond your current investor(s) to do
right by your members. There are many key factors to consider when optimizing
your investor set. This whitepaper shows you how to quantify where to deliver
your production, audit your investor base, and optimize your investor set.

Download Resource ›



EVALUATING A CREDIT CARD PROGRAM'S PROFITABILITY: FEE VS. INTEREST INCOME

From Elan Financial Services

What are the potential hidden costs associated with running a credit card
program and how can your credit union make more informed decisions when
considering whether to insource or outsource a credit card program?

Download Resource ›


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