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PEDESTAL DRAWERS

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DISHWASHERS

WALL OVENS

REFRIGERATORS

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VENTILATION

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WATER FILTERS

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LAUNDRY

REFRIGERATION

COOKING

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WASHER CLEANERS

TOUCH UP PAINT

VENTILATION

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Sustainability

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CULINARY TECHNIQUES

AIR SOUS VIDE

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STEAM OVEN COOKING

RECIPES

CELEBRATING THE SOUTHERN SOUFFLÉ

DIY RED WINE REDUCTION SAUCE

FROM STEM TO ROOT

HOMEMADE OLIVE OIL BREAD

INCORPORATING APPLES IN YOUR SOUP

MOSCOW MULE WITH VANILLA BEAN

SEA SALT PUMPKIN CARAMELS WITH PINE NUTS

OLIVE OIL MINI CAKES

UNEXPECTED METHODS AND TIPS FOR COOKING GREENS

VIEW ALL RECIPES

WELL-BEING

A GROWING FASHION TREND: SUSTAINABILITY

CARING FOR YOUR FABRICS

HOW TO REFRESH NEUTRALS

EXPANDING YOUR HERB GARDEN

7 WAYS TO REVAMP YOUR LAUNDRY ROOM IN A BIG WAY

VIEW ALL ARTICLES

PROMOTIONS

PROMOTIONS

FALL SAVINGS SALE

REBATES

BACK

PRODUCTS

VACUUM CLEANERS

EXPLORE VACUUMS

VACUUMS

FRONT LOAD LAUNDRY

EXPLORE WASHERS & DRYERS

WASHER & DRYER SETS

WASHERS

DRYERS

STACKED WASHER & DRYER UNITS

PEDESTAL DRAWERS

KITCHEN

RANGES

COOKTOPS

MICROWAVES

DISHWASHERS

WALL OVENS

REFRIGERATORS

WINE & BEVERAGE

ICE MAKERS

VENTILATION

KITCHEN APPLIANCE PACKAGES

FILTERS & PURIFIERS

WATER FILTERS

AIR FILTERS

VACUUM FILTERS & BAGS

AIR PURIFIERS

ACCESSORIES & MORE

LAUNDRY

REFRIGERATION

COOKING

DISHWASHER

VACUUM

WASHER CLEANERS

TOUCH UP PAINT

VENTILATION

OWNER RESOURCES

OWNER SUPPORT

RESOURCE LIBRARY

PRODUCT SUPPORT

GOOGLE ASSISTANT

ALEXA ASSISTANT

APPLIANCE CARE

PRODUCT REGISTRATION

WARRANTY INFORMATION

SERVICE LOCATOR

REPLACEMENT PARTS

APPLIANCE PROTECTION PLANS

CUSTOMER SERVICE

CONTACT US

Sustainability

BETTER LIVING

CULINARY TECHNIQUES

AIR SOUS VIDE

REDUCING FOOD WASTE

STEAM OVEN COOKING

RECIPES

CELEBRATING THE SOUTHERN SOUFFLÉ

DIY RED WINE REDUCTION SAUCE

FROM STEM TO ROOT

HOMEMADE OLIVE OIL BREAD

INCORPORATING APPLES IN YOUR SOUP

MOSCOW MULE WITH VANILLA BEAN

SEA SALT PUMPKIN CARAMELS WITH PINE NUTS

OLIVE OIL MINI CAKES

UNEXPECTED METHODS AND TIPS FOR COOKING GREENS

VIEW ALL RECIPES

WELL-BEING

A GROWING FASHION TREND: SUSTAINABILITY

CARING FOR YOUR FABRICS

HOW TO REFRESH NEUTRALS

EXPANDING YOUR HERB GARDEN

7 WAYS TO REVAMP YOUR LAUNDRY ROOM IN A BIG WAY

VIEW ALL ARTICLES

PROMOTIONS

PROMOTIONS

FALL SAVINGS SALE

REBATES

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SUMMARY OF SERVICE CONTRACT TERMS AND CONDITIONS


PURCHASED ON 10/10/2022 OR AFTER.





Click here to download the PDF.





These Terms and Conditions, the sales invoice and/or receipt for Your Product,
and the attached Certificate of Coverage (“Certificate”) set forth the entire
“Contract” between Us and You. No other representation, promise or condition
shall modify this Contract.
“We”, “Us”, “Our” or the “Obligor” (regardless of capitalization), throughout
this Contract, refer to OnPoint Warranty Solutions LLC. Our address is 1400 Main
Street, Suite 132, Clarksville, IN 47129. We, as the Obligor, are Contractually
obligated to provide the purchaser (“You”, “Your” or “Contract holder”,
regardless of capitalization) of the product described in the Certificate (the
“Product” or “Covered Product”) Service under this Contract, where in accordance
with and as allowed by state law, during the period from the Effective Date to
the Expiration Date (the “Term”). We have delegated certain administrative
activity under this Contract to Electrolux Home Products, Inc. and/or Electrolux
Warranty Corporation (collectively, the “Administrator”). The Administrator can
be contacted at 10200 David Taylor Drive, Charlotte, NC 28262 or (866) 386-5286.

HOW TO OBTAIN SERVICE:
Call 1-866-386-5286 to request Service. Service may only be performed by a
repair technician authorized and designated by the Administrator (an “Authorized
Service Technician”) to render Service for Your Claim. Instead of directly
dispatching an Authorized Service technician, the Administrator (in its sole
discretion) may issue You a pre-authorization number for Service and the name of
the nearest available Authorized Service Technician, in which case You will
inform the Authorized Service Technician of Your Certificate/Contract Number and
pre-authorization number when You schedule Service.

WAIT PERIOD:
THIS CONTRACT INCLUDES A “WAIT PERIOD,” WHICH IS THE 60-DAY PERIOD BETWEEN THE
PURCHASE DATE AND THE EFFECTIVE DATE SHOWN ON THE CERTIFICATE. NO WAIT PERIOD IS
REQUIRED IF THE PRODUCT IS UNDER THE MANUFACTURER’S WARRANTY OR COVERED BY
ANOTHER EXTENDED SERVICE CONTRACT AS OF THE PURCHASE DATE OF THIS CONTRACT. IF
THE MANUFACTURER’S WARRANTY OR OTHER EXTENDED SERVICE CONTRACT HAS ENDED BEFORE
THE PURCHASE DATE OF THIS CONTRACT, A 60-DAY WAIT PERIOD IS REQUIRED. PRODUCT
FAILURE OR CLAIMS THAT OCCUR PRIOR TO OR DURING THE WAIT PERIOD ARE CONSIDERED
PRE-EXIST ING CONDITIONS AND ARE NOT COVERED BY THIS CONTRACT.

WHAT IS COVERED:
We will furnish labor, parts or a replacement product (or pay for same)
necessary to repair operational or mechanical breakdowns of the Product
(“Service” and, depending upon the context, regardless of capitalization),
provided such Service is necessitated by Product failure during normal usage and
subject to all other Terms and Conditions of this Contract (a “Claim” regardless
of capitalization). The Product includes only equipment as originally specified
in the Certificate and charged for in this Contract. Coverage also applies to
the parts and accessories that are necessary for the Product’s functionality,
but does not apply to the accessories that are used in conjunction with or to
enhance the performance of the Product.


If You request Service for a non-covered repair, You will be responsible for all
costs associated with the repair. In the event You are unable to meet the
Authorized Service Technician, You must call to cancel the appointment in
advance of the agreed upon time of Service or You will be responsible for paying
for the second trip for the rescheduled Service. This Contract must be paid in
full prior to any Service being rendered.

PRODUCT REPLACEMENT:
Our limit of liability is the actual cash value of the Product in operating
condition at the time of the Claim. We determine actual cash value based on
factors such as the cost of replacement less any depreciation. Depreciation is
assessed based on the condition of the Product immediately before the failure
occurred and the normal product life expectancy. At Our complete discretion, We
may opt to replace Your Product with a new or refurbished product with similar
features and functionality (though not necessarily the same brand, fit or
finish). Technological advancements may result in a replacement product with a
lower selling price than the Product. If We replace the Product after expiry of
the manufacturer’s warranty, and during the Term, then Our obligations under
this Contract will immediately be deemed fulfilled and this Contract will end on
the date of replacement.

LOCATION AND TIME FOR SERVICE:
This Contract covers in-home Service on all appliances except dehumidifiers,
smaller size room air conditioners and under-counter refrigerators and
ice-makers, which are covered for carry-in Service only. After We authorize Your
request, Service will be performed during normal working hours by an Authorized
Service Technician.

PARTS:
Parts used to repair the Product will be genuine replacement parts whenever
possible, designed to work with the Product. However, at Our option, We may use
refurbished parts that perform to the factory specifications of the Product. If
We determine that We are unable to repair the Product due to the unavailability
of functional parts, We will, at Our option, either replace the Product with a
product with equivalent specifications or provide a monetary settlement, as
described in the CLAIMS LIMITATION section below. In all cases where parts are
on an extended backorder for a minimum of sixty (60) days, We will determine if
a reimbursement or replacement will be made.

FOOD SPOILAGE:
In the event of a Claim for Your refrigerator or freezer that results in a
prolonged and continuous outage of 12 hours or more for refrigerated food and 24
hours or more for frozen foods, You are eligible to receive reimbursement for
the replacement of incidental spoiled food up to $250 during the Term of this
Contract. NOTICE: You will be required to submit proof of purchase (sales
receipt/invoice) of the replacement items to the Administrator in order to
receive this reimbursement.

DEDUCTIBLE:
No deductible applies to this Contract.

RENEWAL:
This Contract is renewable at Our sole discretion.

LIMITATIONS OF COVERAGE – THIS CONTRACT DOES NOT COVER:
(a) Service required as a result of any alteration of the Product, or repair
made by anyone other than an Authorized Service Technician.
(b) Failure or damage due to a cause beyond Our control including, but not
limited to, operator negligence, the failure to maintain the Product according
to the owner’s guide, misuse, abuse, vandalism, theft, fire, flood, wind,
freezing, power failure, improper gas, electrical, or water connections, acts of
war, or acts of God.
(c) Service necessary because of improper storage or ventilation, including
failure to place the Product in an area that complies with the manufacturer’s
published space or environ- mental requirements.
(d) Any installation that prevents normal Service, including inaccessible
Products or parts.
(e) Products used in recreational vehicles or in industrial or commercial
settings, defined as anything other than a single family dwelling. Single family
dwellings include: houses, townhouses, manufactured or modular housing,
condominiums, duplexes and apartments.
(f) Cosmetic damage such as, but not limited to, scratches, dents, rust or
stains. Nonfunctional parts such as, but not limited to, plastics, internal and
external finishes including porcelain enamel, knobs and dials. Expendable or
lost items. Consumable items, defined as any part that is designed to be
consumed (wear out) during the life of the Product, regardless of whether it is
consumer replaceable or not. Consumable items include, but are not limited to,
light bulbs, air and water filters, hoses, gas or electrical connections, etc.
(g) Operational or mechanical failure covered by the manufacturer’s warranty or
the manufacturer’s recall.
(h) Operational or mechanical failure not reported prior to the expiration of
this Contract.
(i) Any Claim for Service that has not been given prior authorization by the
Administrator;
(j) Normal, periodic, or preventative maintenance, including but not limited to
customer education or periodic cleaning.
(k) Pre-existing conditions (incurred prior to the Effective Date of coverage)
known to You.
(l) Products where the attached serial plate is removed, defaced or made
illegible.
(m) Damage resulting from unauthorized repair, or caused during delivery or
removal, by improper installation or setup, or by misuse or abuse whether
willful or not.
(n) Secondary, consequential or incidental damage (including loss of income,
utility bills, additional living expenses, personal and/or property damage, the
restoration or repair of walls, ceiling, flooring, cabinets, countertops or
painting) due to Product failure or due to delay or failure in furnishing parts
or Services for any reason beyond Our control.
(o) Products over ten (10) years of age.
(p) Products for which You are not the original owner, including Products that
have been leased to You.

NO LEMON GUARANTEE:
During the Term of this Contract, when three Services repairs covered by this
Contract, with three separate Claim numbers, have been attempted on the same
part, and that same part requires a fourth repair, as determined by Us, We will,
at Our option, either replace the part or the Product with a product with
equivalent specifications or provide a cash settlement, as described in the
CLAIMS LIMITATION section below. This guarantee does not include repairs made
during the manufacturer’s warranty period, rework/callback service required
after initial installation, or during the warranty period provided by the
Authorized Service Technician.

INSURANCE:
This Contract is not an insurance policy. However, Our contractual obligations
under this Contract are secured under a service contract reimbursement insurance
policy issued by Universal Underwriters Insurance Company, 7045 College Blvd.,
Overland Park, Kansas 66211 (the “Insurer”). If, within sixty (60) days after
proof of loss has been filed, We have not paid a covered Claim, provided You
With a refund, or We are no longer a going concern, You may make a Claim
directly to the Insurer by contacting the Insurer at the address or phone number
above. Please enclose a copy of Your Contract when sending correspondence to the
Insurer.

CANCELLATION AND REFUND:
You may cancel this Contract at any time for any reason. If You cancel this
Contract within sixty (60) days of the Purchase Date, You will receive a refund
of the full Purchase Price less any Claims. If You cancel this Contract
thereafter, You will be refunded the remaining days of coverage on a monthly
prorated basis, less costs for Service performed (if applicable). Neither You,
the Administrator or We are obligated to renew this Contract beyond the current
Term. You may cancel this Contract via phone by calling 1-866-386- 5286 or by
sending written notice of cancellation to the Administrator at 10200 David
Taylor Drive, Charlotte, NC 28262.

We may cancel this Contract for (a) nonpayment of the Purchase Price by You; (b)
fraud or misrepresentation by You of facts material to the issuance of this
Contract or the benefits provided hereunder; or (c) mutual agreement of Us and
You. If We cancel this Agreement, We will provide written notice to You at least
fifteen (15) days prior to the effective date of cancellation. Such notice will
be sent to Your current address in Our file (email or physical address as
applicable), with the reason for and effective date of such cancellation. If We
cancel this Contract, You will receive a pro-rata refund based upon the same
criteria as outlined in the preceding paragraph.

CLAIMS LIMITATION:
Total Claims for Services provided under this Contract shall be limited to the
retail price You paid for Your Product minus sales tax and delivery and
installation charges. During the Term of this Contract, We may elect, at Our
option and in lieu of performing Repair Service, to either replace the Product
with a product with equivalent specifications or provide a cash settlement, in
either case for an amount not to exceed the retail price You paid for Your
Product minus sales tax, Claims paid, and delivery and installation charges. In
the event that the retail price You paid for Your Product is not available, such
limit will be, as determined by Us, the current market value of the Product or a
product with equivalent specifications. In the event We buy out the Contract or
replace the Product as set forth in this section, all contractual obligations
under this Contract shall have been fulfilled.

MODIFICATION / TRANSFER:
No modification or change of this Contract can be made, including transfer of
ownership of the Product, except with Our written consent.

STATE ADDENDUM:
Regulation of service contracts may vary widely from state to state. Any
provision within this Contract, which conflicts with the laws of the state where
you reside, shall automatically be considered to be modified in conformity with
applicable state laws and regulations as set forth below. The following state
specific requirements apply if your Contract was purchased in one of the
following states and supersedes any other provision within your Contract terms
and conditions to the contrary.

ALABAMA only: You may return this Contract within 20 days of the date the
Contract was mailed to you or within 10 days if the Contract was delivered to
you at the time of sale. If you made no claim, the Contract is void and the full
purchase price will be refunded to you. These provisions apply only to the
original purchaser of the Contract. If you cancel this Contract after 20 days of
the date the Contract was mailed to you or 10 days if the Contract was delivered
to you at time of sale, you will receive the unearned portion of the full
purchase price of the Contract, less an administrative fee of up to $25. To
arrange for cancellation of this Contract, please contact your Dealer/Seller. We
will pay a penalty of 10% per month on a refund that is not paid or credited
within 45 days after return of the Contract to us. Our obligations are backed by
a reimbursement insurance policy. If we fail to pay or to provide service on a
claim within 60 days after proof of loss has been filed, the Contract holder is
entitled to submit a claim directly to Universal Underwriters Insurance Company,
7045 College Blvd., Overland Park, Kansas 66211. If after 8pm Eastern time,
Monday-Friday, you are unable to reach the Administrator at 866-386-5286 and you
require emergency repair due to a Covered Product failure which endangers your
health and safety, you may contact any manufacturer authorized service repair
facility listed in your phone book or online. Mail your original itemized repair
bill along with the technician’s report and a copy of the Contract to Electrolux
Home Products, Inc. at [10200 David Taylor Drive, Charlotte, NC 28262] for
reimbursement up to the limit of coverage under this Contract. You should try to
find a repair facility which will charge a fair and reasonable cost for parts
and labor as you will be responsible for paying the facility directly for the
services rendered, including any diagnostic fee or similar charge, as well as
all costs over and above those charged during normal business hours such as
overtime. In the event we cancel the Contract, we will mail a written notice to
you at your last known address at least 5 days prior to cancellation which shall
state the effective date of cancellation and the reason for cancellation.
However, prior notice is not required if the reason for cancellation is
nonpayment of the provider fee or a material misrepresentation by you relating
to the Covered Product or its use.

ARIZONA only: Our obligations are backed by a reimbursement insurance policy:
Universal Underwriters Insurance Company, 7045 College Blvd., Overland Park,
Kansas 66211.
Cancellation: If your written notice of cancellation is received prior to the
expiration date, we will provide a pro rata refund after deducting for
administrative expenses associated with the cancellation. The administrative
expenses may not exceed $75 or 10% of the purchase amount paid by you for the
Contract, whichever is less. Any administrative expense assessed may not exceed
the amount of the refund due to the Contract holder. To arrange for cancellation
of this Contract, please contact your Dealer/Seller.

ARKANSAS only: Our obligations are backed by a reimbursement insurance policy.
If we fail to pay or to provide service on a claim within 60 days after proof of
loss has been filed, the Contract holder is entitled to submit a claim directly
to Universal Underwriters Insurance Company, 7045 College Blvd., Overland Park,
Kansas 66211. A claim against the provider may include a claim for return of
unearned provider fees. If after 8pm Eastern time, Monday-Friday, you are unable
to reach the administrator at 866-386-5286 and you require emergency repair due
to a Covered Product failure which endangers your health and safety, you may
contact any manufacturer authorized service repair facility listed in your phone
book or online. Mail your original itemized repair bill along with the
technician’s report and a copy of the Contract to Electrolux Home Products, Inc.
at [10200 David Taylor Drive, Charlotte, NC 28262] for reimbursement up to the
limit of coverage under this Contract. You should try to find a repair facility
which will charge a fair and reasonable cost for parts and labor as you will be
responsible for paying the facility directly for the services rendered,
including any diagnostic fee or similar charge, as well as all costs over and
above those charged during normal business hours such as overtime. You may
return this Contract within 20 days of the date the Contract was mailed to you
or within 10 days if the Contract was delivered to you at the time of sale. If
you made no claim, the Contract is void and the full purchase price will be
refunded to you. We will pay a penalty of 10% per month on a refund that is not
paid or credited within 45 days after the return of the Contract to us. In the
event we cancel the Contract, we will mail a written notice to you at your last
known address at least 15 days prior to cancellation which shall state the
effective date of cancellation and the reason for cancellation. However, prior
notice is not required if the reason for cancellation is nonpayment of the
provider fee, a material misrepresentation by you to us, or a material
misrepresentation by You relating to the Covered Product or its use. To arrange
for cancellation of this Contract, please contact your Dealer/Seller.

CALIFORNIA only: This Contract may be cancelled by the Contract holder for any
reason, including, but not limited to, the Product being sold, lost, stolen or
destroyed. If you decide to cancel your Contract, and cancellation notice is
received by the Dealer/Seller within 30 days of the date you received the
Contract, and you have made no claims against the Contract, you will be refunded
the full Contract price, less any claims; or if your Contact is cancelled by
written notice after 30 days from the date you received this Contract, you will
be refunded a pro-rated amount of the Contract price, less any claims paid or
less an administrative fee of 10% of the Contract price or $25, whichever is
less, unless otherwise precluded by law. To arrange for cancellation of this
Contact, please contact your Dealer/Seller. If you cancel this Contract and the
refund due is not paid to you or credited to your account within 30 days after
we receive written notice of cancellation, the amount of the required refund or
credit will bear interest, payable to you, at the rate of 10% per annum for each
additional 30 days or fraction thereof.

COLORADO only: You may return this Contract within 20 days of the date the
Contract was mailed to you or within 10 days if the Contract was delivered to
you at the time of sale. If you made no claim, the Contract is void and the full
purchase price will be refunded to you. These provisions apply only to the
original purchaser of the Contract. We will pay a penalty of 10% per month on a
refund that is not paid or credited within 45 days after the return of the
Contract to us. The administrative fee may not exceed 10% of the gross provider
fee paid by the Contract holder. Our obligations are backed by a reimbursement
insurance policy. If we fail to pay or to provide service on a claim within 60
days after proof of loss has been filed, the Contract holder is entitled to
submit a claim directly to Universal Underwriters Insurance Company, 7045
College Blvd., Overland Park, Kansas 66211. Action under this Contract may be
covered by the provisions of the “Colorado Consumer Protection Act” or the
“Unfair Practices Act,” Articles 1 and 2 of Title 6, C.R.S. A party to this
Contract may have a right of civil action under the laws, including obtaining
the recourse or penalties specified in such laws. In the event we cancel the
Contract, we will mail a written notice to you at your last known address at
least 5 days prior to cancellation which shall state the effective date of
cancellation and the reason for cancellation. However, prior notice is not
required if the reason for cancellation is nonpayment of the provider fee or a
material misrepresentation by you relating to the Covered Product or its use. To
arrange for cancellation of this Contract, please contact your Dealer/Seller.

CONNECTICUT only: This Contract may be cancelled by the Contract holder for any
reason, including, but not limited to, the Product covered under this Contract
being sold, lost, stolen or destroyed. The term of your Contract is
automatically extended by the length of time in which the Covered Product is in
our custody for repair under the Contract. In the event of a dispute with us,
you may contact the State of Connecticut Insurance Department: P.O. Box 816,
Hartford, CT 06142-0816, Attn: Consumer Affairs. The written complaint must
contain a description of the dispute, the purchase or lease price of the
Product, the cost of repair of the Product, and a copy of the Contract. If we
fail to pay or to provide service on a claim within 60 days after proof of loss
has been filed, the Contract holder is entitled to submit a claim directly to
Universal Underwriters Insurance Company, 7045 College Blvd., Overland Park,
Kansas 66211, 800-515-5988. To arrange for cancellation of this Contract, please
contact your Dealer/Seller.

DISTRICT OF COLUMBIA only: Our obligations are backed by a reimbursement
insurance policy. If we fail to pay or provide service on a claim within 60 days
after proof of loss has been filed, the Contract holder is entitled to submit a
claim directly to Universal Underwriters Insurance Company, 7045 College Blvd.,
Overland Park, Kansas 66211. You may cancel this Contract within 30 days of the
date the Contract was mailed or the date of delivery if the Contract is
delivered at the time of sale. If you have not made a claim, the Contract is
void and the full purchase price will be refunded to you. We will pay a penalty
of 10% per month on a refund that is not paid or credited within 45 days after
the return of the Contract to us. If you cancel this Contract after 30 days of
the date the Contract was mailed or the date of delivery if the Contract is
delivered at the time of sale, you will receive 100% of the unearned portion of
the full purchase price of the Contract less any claims paid and an
administrative fee not exceed 10% of the gross amount paid by you for the
Contract. In the event we cancel the Contract, we will mail a written notice to
you at your last known address at least 5 days prior to cancellation which shall
state the effective date of cancellation and the reason for cancellation.
However, prior notice is not required if the reason for cancellation is
nonpayment of the provider fee, a material misrepresentation by you to us, or a
substantial breach of duties by you relating to the Covered Product or its use.
To arrange for cancellation of this Contract, please contact your Dealer/Seller.

FLORIDA only: If you cancel this Contract, you will receive a refund equal to
90% of the unearned pro rata purchase price of the Contract, less any claims
that have been paid or less the cost of repairs made on your behalf. To arrange
for cancellation of this Contract, please contact your Dealer/Seller. If we
cancel this Contract, you will receive 100% of the unearned pro rata purchase
price of the Contract, less any claims paid or the cost of repairs made on your
behalf. The rates charged for this Contract are not subject to regulation by the
Florida Office of Insurance Regulation.

GEORGIA only: You may return this Contract within 20 days of the date the
Contract was mailed to you or within 10 days if the Contract was delivered to
you at the time of sale. If you made no claim, the Contract is void and the full
purchase price will be refunded to you. These provisions apply only to the
original purchaser of the Contract. We will pay a penalty of 10% per month on a
refund that is not paid or credited within 45 days after the return of the
Contract to us. You may cancel this Contract at any time by notifying the
Dealer/Seller in writing or by surrendering the Contract to the Dealer/Seller,
whereupon the Dealer/Seller will refund 100% of the unearned pro rata purchase
price, less any claims paid and less an administrative fee not to exceed 10% of
the unearned pro rata purchase price. In the event we cancel the Contract, we
will mail a written notice to you at your last known address at least 30 days
prior to cancellation which shall state the effective date of cancellation and
the reason for cancellation. We can only cancel this Contract based upon fraud,
misrepresentation, or failure to pay the consideration due therefore. This is
not a contract of insurance. If a claim for service has not been completed
within 60 days after proof of loss has been filed with us, the claim can be
submitted to Universal Underwriters Insurance Company, 7045 College Blvd.,
Overland Park, Kansas 66211 who insures our obligations under this Contract.

HAWAII only: You may return this Contract within 30 days of the date this
Contract was delivered to you or within 20 days if the Contract was delivered to
you at the time of sale. If you made no claim, the Contract is void and the full
purchase price will be refunded to you. These provisions apply only to the
original purchaser of the Contract. To arrange for cancellation of this
Contract, please contact your Dealer/Seller. We will pay a penalty of 10% on a
refund that is not paid or credited within 45 days after the return of the
Contract to the Dealer/Seller. Our obligations under this Contract are insured
under a reimbursement insurance policy issued by Universal Underwriters
Insurance Company, 7045 College Blvd., Overland Park, Kansas 66211. If you have
a question or complaint, you may contact the Insurance Commissioner, Hawaii
Insurance Division, P.O. Box 3614, Honolulu, Hawaii, 96811. In the event we
cancel the Contract, we will mail a written notice to you at your last known
address at least 5 days prior to cancellation which shall state the effective
date of cancellation and the reason for cancellation. However, prior notice is
not required if the reason for cancellation is nonpayment of the provider fee, a
material misrepresentation by you to us, or a substantial breach of duties of
you under the Contract relating to the Covered Product or its use.

ILLINOIS only: We will pay the cost of covered parts and labor necessary to
restore the Product(s) to normal operating condition as a result of covered or
mechanical component failure due to normal wear and tear. You may cancel this
Contract at any time. If you cancel this Contract within the first 30 days of
purchase and if no service has been provided to you, you shall receive a full
refund of the purchase price less an administrative fee equal to the lesser of
10% of the purchase price or $50.00. If you cancel this Contract at any other
time or if you cancel after service has been provided to you, you shall receive
a refund equal to the pro rata purchase price less the value of any service
received and less an administrative fee equal to the lesser of 10% of the
purchase price or $50.00. To arrange for cancellation of this Contract, please
contact your Dealer/Seller. Our obligations are backed by a reimbursement
insurance policy. If we fail to pay or to provide service on a claim within 60
days after proof of loss has been filed, the Contract holder is entitled to
submit a claim directly to Universal Underwriters Insurance Company, 7045
College Blvd., Overland Park, Kansas 66211.

INDIANA only: Our obligations are backed by a reimbursement insurance policy. If
we fail to pay or to provide service on a claim within 60 days after proof of
loss has been filed, the Contract holder is entitled to submit a claim directly
to Universal Underwriters Insurance Company, 7045 College Blvd., Overland Park,
Kansas 66211. This Contract is not insurance and is not subject to Indiana
insurance law. To arrange for cancellation of this Contract, please contact your
Dealer/Seller.

IOWA only: Our obligations are backed by a reimbursement insurance policy. If we
fail to pay or to provide service on a claim within 60 days after proof of loss
has been filed, the Contract holder is entitled to submit a claim directly to
Universal Underwriters Insurance Company, 7045 College Blvd., Overland Park,
Kansas 66211. If after 8pm Eastern time, Monday-Friday, you are unable to reach
the administrator at 866-386-5286 and you require emergency repair due to a
Covered Product failure which endangers your health and safety, you may contact
any manufacturer authorized service repair facility listed in your phone book or
online. Mail your original itemized repair bill along with the technician’s
report and a copy of the Contract to Electrolux Home Products, Inc. at [10200
David Taylor Drive, Charlotte, NC 28262] for reimbursement up to the limit of
coverage under this Contract. You should try to find a repair facility which
will charge a fair and reasonable cost for parts and labor as you will be
responsible for paying the facility directly for the services rendered,
including any diagnostic fee or similar charge, as well as all costs over and
above those charged during normal business hours such as overtime. You may
return this Contract within 20 days of the date this Contract was mailed to you
or within 10 days if the Contract was delivered to you at the time of sale. If
you made no claim, the Contract is void and the full purchase price will be
refunded to you. If you cancel this Contract after 20 days of the date the
Contract was mailed to you or 10 days if the Contract was delivered to you at
the time of sale, you will receive the unearned portion of the full purchase
price of the Contract, less an administrative fee not to exceed 10% of the total
purchase price. We will pay a penalty of 10% on a refund that is not paid or
credited within 30 days after return of the Contract to the Dealer/Seller. You
may contact the Insurance Commissioner: Iowa Insurance Division, 1963 Bell
Avenue, Suite 100, Des Moines, IA 50315. In the event we cancel the Contract, we
will mail a written notice to you at your last known address at least 15 days
prior to cancellation which shall state the effective date of cancellation and
the reason for cancellation. However, prior notice is not required if the reason
for cancellation is nonpayment of the provider fee or a material
misrepresentation by you relating to the covered property or its use. To arrange
for cancellation of this Contract, please contact your Dealer/Seller.

KENTUCKY only: Our obligations are backed by a reimbursement insurance policy.
If we fail to pay or to provide service on a claim within 60 days after proof of
loss has been filed, the Contract holder is entitled to submit a claim directly
to Universal Underwriters Insurance Company, 7045 College Blvd., Overland Park,
Kansas 66211. To arrange for cancellation of this Contract, please contact your
Dealer/Seller.
 

MAINE only: Our obligations are backed by a reimbursement insurance policy. If
we fail to pay or to provide service on a claim within 60 days after proof of
loss has been filed, the Contract holder is entitled to submit a claim directly
to Universal Underwriters Insurance Company, 7045 College Blvd., Overland Park,
Kansas 66211. You may return this Contract within 20 days of the date this
Contract was mailed to you or within 10 days if the Contract was delivered to
you at the time of sale. If you made no claim under the Contract, the Contract
is void and the full purchase price will be refunded to you or credited to your
account. These provisions apply only to the original purchaser of the Contract,
and only if no claim has been made prior to the return of the Contract. If you
cancel this Contract after 20 days of the date the Contract was mailed to you or
10 days if the Contract was delivered to you at the time of sale, you will
receive the unearned portion of the full purchase price of the Contract, less an
administrative fee not to exceed 10% of the total purchase price. We will pay a
penalty of 10% on a refund that is not paid or credited within 45 days after the
return of the Contract to the Dealer/Seller. If after 8-pm Eastern time,
Monday-Friday, you are unable to reach the administrator at 866-386-5286 and you
require emergency repair due to a Covered Product failure which endangers your
health and safety, you may contact any manufacturer authorized service repair
facility listed in your phone book or online. Mail Your original itemized repair
bill along with the technician’s report and a copy of the Contract to Electrolux
Home Products, Inc. at [10200 David Taylor Drive, Charlotte, NC 28262] for
reimbursement up to the limit of coverage under this Contract. You should try to
find a repair facility which will charge a fair and reasonable cost for parts
and labor as you will be responsible for paying the facility directly for the
services rendered, including any diagnostic fee or similar charge, as well as
all costs over and above those charged during normal business hours such as
overtime. In the event we cancel the Contract, we will mail a written notice to
you at your last known address at least 15 days prior to cancellation which
shall state the effective date of cancellation and the reason for cancellation.
To arrange for cancellation of this Contract, please contact your Dealer/Seller.

MARYLAND only: You may return this Contract within 20 days after receipt of the
Contract, if it was mailed to you or within 20 days after delivery if the
Contract was delivered to you at the time of sale. If you made no claim under
the Contract, the Contract is void and the full purchase price will be refunded
to you or credited to your account. These provisions apply only to the original
purchaser of the Contract, and only if no claim has been made prior to the
return of the Contract. We will pay a penalty of 10% on a refund that is not
paid or credited within 45 days after return of the Contract to the
Dealer/Seller. If we are unable to fulfill the terms of the Contract within 10
days after the date on which we are required to perform obligations under the
Contract, per your request, we shall provide you a brief written explanation of
the reasons for the delay. To arrange for cancellation of this Contract, please
contact your Dealer/Seller.

MASSACHUSETTS only: Our obligations are backed by a reimbursement insurance
policy. If we fail to pay or to provide service on a claim within 60 days after
proof of loss has been filed, the Contract holder is entitled to submit a claim
directly to Universal Underwriters Insurance Company, 7045 College Blvd.,
Overland Park, Kansas 66211. You may return this Contract within 20 days of the
date this Contract was mailed to you or within 10 days if the Contract was
delivered to you at the time of sale. If you made no claim under the Contract,
the Contract is void and the full purchase price will be refunded to you or
credited to your account. We will pay a penalty of 10% on a refund that is not
paid or credited within 45 days after the return of the Contract to the
Dealer/Seller. In the event we cancel the Contract, we will mail a written
notice to you at your last known address at least 5 days prior to cancellation
which shall state the effective date of cancellation and the reason for
cancellation. However, prior notice is not required if the reason for
cancellation is nonpayment of the provider fee, material misrepresentation, or a
substantial breach of duties by you relating to the Covered Product or its use.
To arrange for cancellation of this Contract, please contact your Dealer/Seller.

MICHIGAN only: If the performance of this Contract is interrupted because of a
strike or work stoppage, the effective period of this Contract will be extended
by the period of the strike or work stoppage.

MINNESOTA only: Our obligations are backed by a reimbursement insurance policy.
If we fail to pay or to provide service on a claim within 60 days after proof of
loss has been filed, the Contract holder is entitled to submit a claim directly
to Universal Underwriters Insurance Company, 7045 College Blvd., Overland Park,
Kansas 66211. You may return this Contract within 20 days of the date this
Contract was mailed to you or within 10 days if the Contract was delivered to
you at the time of sale. If you made no claim under the Contract, the Contract
is void and the full purchase price will be refunded to you or credited to your
account. We will pay a penalty of 10% on a refund that is not paid or credited
within 45 days after return of the Contract to the Dealer/Seller. In the event
we cancel the Contract, we will mail a written notice to you at your last known
address at least 15 days prior to cancellation which shall state the effective
date of cancellation and the reason for cancellation. However, 5 days prior
notice will be provided if the reason for cancellation is nonpayment of the
provider fee, a material misrepresentation by you to us, or a substantial breach
of duties by you relating to the Covered Product or its use. To arrange for
cancellation of this Contract, please contact your Dealer/Seller.

MISSOURI only: Our obligations are backed by a reimbursement insurance policy.
If we fail to pay or to provide service on a claim within 60 days after proof of
loss has been filed, the Contract holder is entitled to submit a claim directly
to Universal Underwriters Insurance Company, 7045 College Blvd., Overland Park,
Kansas 66211. A claim against the provider shall also include a claim for return
of the unearned provider fee. You may return this Contract within 20 days of the
date this Contract was mailed to you or within 10 days if the Contract was
delivered to you at the time of sale. If you made no claim under the Contract,
the Contract is void and the full purchase price will be refunded to you or
credited to your account. To arrange for cancellation of this Contract, please
contact your Dealer/Seller. We will pay a penalty of 10% on a refund that is not
paid or credited within 45 days after the return of the Contract to the
Dealer/Seller. These provisions apply only to the original purchaser of the
Contract, and only if no claim has been made prior to the return of the
Contract. If after 8pm Eastern time, Monday-Friday, you are unable to reach the
administrator at 866-386-5286 and you require emergency repair due to a Covered
Product failure which endangers your health and safety, you may contact any
manufacturer authorized service repair facility listed in your phone book or
online. Mail your original itemized repair bill along with the technician’s
report and a copy of the Contract to Electrolux Home Products, Inc. at [10200
David Taylor Drive, Charlotte, NC 28262] for reimbursement up to the limit of
coverage under this Contract. You should try to find a repair facility which
will charge a fair and reasonable cost for parts and labor as you will be
responsible for paying the facility directly for the services rendered,
including any diagnostic fee or similar charge, as well as all costs over and
above those charged during normal business hours such as overtime.

MONTANA only: Our obligations are backed by a reimbursement insurance policy. If
we fail to pay or to provide service on a claim within 60 days after proof of
loss has been filed, the Contract holder is entitled to submit a claim directly
to Universal Underwriters Insurance Company, 7045 College Blvd., Overland Park,
Kansas 66211. In the event we cancel the Contract, we will mail a written notice
to you at your last known address at least 5 days prior to cancellation which
shall state the effective date of cancellation and the reason for cancellation.
However, prior notice is not required if the reason for cancellation is
nonpayment of the provider fee or a material misrepresentation by you relating
to the Covered Product or its use. To arrange for cancellation of this Contract,
please contact your Dealer/Seller.

NEVADA only: You may return this Contract within 20 days of the date this
Contract was mailed to you or within 10 days if the Contract was delivered to
you at the time of sale. If you made no claim under the Contract, the Contract
is void and the full purchase price will be refunded to you or credited to your
account. These provisions apply only to the original purchaser of the Contract.
We may not cancel this Contract without providing You with written notice at
least 15 days prior to the effective date of cancellation. Such notice shall
include the effective date of cancellation and the reason for cancellation. A
10% penalty per month or portion thereof shall be applied to refunds not paid or
credited within 45 days of receipt of returned Contract. We may not cancel this
Contract once it has been in effect for at least 70 days, except for the
following reasons: 1) failure by you to pay the provider fee; 2) your conviction
of a crime which results in an increase in the service required under the
Contract; 3) discovery of fraud or material misrepresentation by you in
obtaining the Contract, or in presenting a claim for service thereunder; 4)
discovery of an act or omission by you or a violation by you of any condition of
the Contract, which occurred after the effective date of the Contract and which
substantially and materially increases the service required under the Contract;
5) a material change in the nature or extent of the required service or repair
which occurs after the effective date of the Contract and which causes the
required service or repair to be substantially and materially increased beyond
that contemplated at the time the Contract was issued or sold. In emergency
situations where defects immediately endanger the health and safety of you,
repairs will commence within 24 hours after the report of the claim and will be
completed as soon as reasonably practicable thereafter; and if we determine that
repairs cannot practicably be completed within 3 calendar days after the report
of the claim, we will provide a status report to you no later than 3 calendar
days after the report of the claim that will include: 1) A list of the required
repairs or services; 2) the primary reason causing the required repairs or
services to extend beyond the 3 day period; 3) the current estimated time to
complete the repairs or services; and 4) contact information for you to make
additional inquiries concerning any aspect of the claim and a commitment to
respond to such inquiries no later than 1 business day after such an inquiry is
made. If you are not satisfied with the manner in which we are handling your
claim under this Contract, you may contact the Nevada Division of Insurance
toll-free at (888) 872-3234.

NEW HAMPSHIRE only: In the event you do not receive satisfaction under this
Contract, you may contact the New Hampshire Insurance Department at 21 South
Fruit Street, Suite 14, Concord, NH 03301, 800-852-3416. Our obligations under
this Contract are insured by a reimbursement insurance policy. In the event any
covered service is not paid within 60 days after proof of loss has been filed
you may file your claim directly with Universal Underwriters Insurance Company,
7045 College Blvd., Overland Park, Kansas 66211. To arrange for cancellation of
this Contract, please contact your Dealer/Seller.

NEW JERSEY only: Our obligations are insured by a reimbursement insurance
policy. If we fail to pay or to provide service on a claim within 60 days after
proof of loss has been filed, you are entitled to submit a claim directly to
Universal Underwriters Insurance Company, 7045 College Blvd., Overland Park,
Kansas 66211. You may return this Contract within 20 days of the date this
Contract was mailed to you or within 10 days if the Contract was delivered to
you at the time of sale. If you made no claim under the Contract, the Contract
is void and the full purchase price will be refunded to you or credited to your
account. We will pay a penalty of 10% on a refund that is not paid or credited
within 45 days after return of the Contract to the Dealer/Seller. In the event
we cancel the Contract, we will mail a written notice to you at your last known
address at least 5 days prior to cancellation which shall state the effective
date of cancellation and the reason for cancellation. However, prior notice is
not required if the reason for cancellation is nonpayment of the provider fee, a
material misrepresentation or omission, or a substantial breach of contractual
obligations concerning the Covered Product or its use. To arrange for
cancellation of this Contract, please contact your Dealer/Seller.

NEW MEXICO only: You may return this Contract within 20 days of the date this
Contract was mailed to you or within 10 days if the Contract was delivered to
you at the time of sale. If you made no claim under the Contract, the Contract
is void and the full purchase price will be refunded to you or credited to your
account. These provisions apply only to the original purchaser of the Contract.
If you cancel this Contract after 20 days of the date the contract was mailed to
you or 10 days after the contract was delivered to you at time of sale, you will
receive the unearned portion of the full purchase price of the Contract, less an
administrative fee not to exceed 10% of the Contract purchase price. If we
cancel this Contract, no administrative fee will be deducted. To arrange for
cancellation of this Contract, please contact your Dealer/Seller. We will pay a
penalty of 10% per month on a refund that is not made within 60 days of the
return of the Contract. We may not cancel this Contract once it has been in
effect for at least 70 days, except for the following reasons: 1) failure by you
to pay the provider fee; 2) your conviction of a crime which results in an
increase in the service required under the Contract; 3) discovery of fraud or
material misrepresentation by you in obtaining the Contract, or in presenting a
claim for service thereunder; 4) discovery of an act or omission by you or a
violation by you of any condition of the Contract, which occurred after the
effective date of the Contract and which substantially and materially increases
the service required under the Contract. In the event we cancel the Contract, we
will mail a written notice to you at your last known address at least 15 days
prior to cancellation which shall state the effective date of cancellation and
the reason for cancellation.

NEW YORK only: Our obligations under this Contract are insured under a
reimbursement insurance policy issued by Universal Underwriters Insurance
Company, 7045 College Blvd., Overland Park, Kansas 66211. If we fail to perform
under this Contract, including failure to return any unearned fee within 60 days
after proof of loss has been filed, Universal Underwriters Insurance Company
will pay all sums we are legally obligated to pay under this Contract or perform
any service we are legally obligated to perform under this Contract. You may
return this Contract within 20 days of the date this Contract was mailed to you
or within 10 days, if the Contract was delivered to you at the time of sale. If
you made no claim, the Contract is void and the full purchase price will be
refunded to you. To arrange for cancellation of this Contract, please contact
your Dealer/Seller. We will pay a penalty of 10% per month on a refund that is
not made within 30 days of return of the Contract. These provisions apply only
to the original purchaser of the Contract. If after 8pm Eastern time,
Monday-Friday, you are unable to reach the administrator at 866-386-5286 and you
require emergency repair due to a Covered Product failure which endangers your
health and safety, you may contact any manufacturer authorized service repair
facility listed in your phone book or online. Mail your original itemized repair
bill along with the technician’s report and a copy of the Contract to Electrolux
Home Products, Inc. at [10200 David Taylor Drive, Charlotte, NC 28262] for
reimbursement up to the limit of coverage under this Contract. You should try to
find a repair facility which will charge a fair and reasonable cost for parts
and labor as you will be responsible for paying the facility directly for the
services rendered, including any diagnostic fee or similar charge, as well as
all costs over and above those charged during normal business hours such as
overtime. In the event we cancel the Contract, we will mail a written notice to
you at your last known address at least 15 days prior to cancellation which
shall state the effective date of cancellation and the reason for cancellation.
However, prior notice is not required if the reason for cancellation is
nonpayment of the provider fee, a material misrepresentation, or a substantial
breach of duties by you relating to the Covered Product or its use.

NORTH CAROLINA only: The purchase of a Contract is not required in order to
obtain financing. We may not cancel this Contract except for nonpayment by you
or for violation of any of the terms and conditions of this Contract. If you
cancel this Contract, you will receive a pro rata refund, less the cost of any
claims paid and less an administrative fee of 10% of the amount of the refund.
To arrange for cancellation of this Contract, please contact your Dealer/Seller.
Our obligations under this Contract are insured by Universal Underwriters
Insurance Company, 7045 College Blvd., Overland Park, Kansas 66211.
 

OHIO only: If we fail to pay or to provide service on a claim within 60 days
after proof of loss has been filed, the Contract holder is entitled to submit a
claim directly to Universal Underwriters Insurance Company, 7045 College Blvd.,
Overland Park, Kansas 66211. To arrange for cancellation of this Contract,
please contact your Dealer/Seller.
 

OKLAHOMA only: Our obligations are backed by a reimbursement insurance policy
issued by: Universal Underwriters Insurance Company, 7045 College Blvd.,
Overland Park, Kansas 66211. If after 8pm Eastern time, Monday-Friday, you are
unable to reach the administrator at 866-386-5286 and you require emergency
repair due to a Covered Product failure which endangers your health and safety,
you may contact any manufacturer authorized service repair facility listed in
your phone book or online. Mail your original itemized repair bill along with
the technician’s report and a copy of the Contract to Electrolux Home Products,
Inc. at [10200 David Taylor Drive, Charlotte, NC 28262] for reimbursement up to
the limit of coverage under this Contract. You should try to find a repair
facility which will charge a fair and reasonable cost for parts and labor as you
will be responsible for paying the facility directly for the services rendered,
including any diagnostic fee or similar charge, as well as all costs over and
above those charged during normal business hours such as overtime. In the event
you cancel this Contract, you shall receive a refund equal to 90% of the
unearned pro rata purchase price less the cost of any service received. To
arrange for cancellation of this Contract, please contact your Dealer/Seller. In
the event we cancel this Contract, you shall receive a refund equal to 100% of
the unearned pro rata purchase price, less the cost of any service received.
This is not an insurance agreement. Coverage afforded under this Contract is not
guaranteed by the Oklahoma Insurance Guaranty Association. Our Oklahoma service
warranty association license number is: [50816141].


OREGON only: To arrange for cancellation of this Contract, please contact your
Dealer/Seller. If after 8pm Eastern time, Monday-Friday, you are unable to reach
the administrator at 866-386-5286 and you require emergency repair due to a
Covered Product failure which endangers your health and safety, you may contact
any manufacturer authorized service repair facility listed in your phone book or
online. Mail your original itemized repair bill along with the technician’s
report and a copy of the Contract to Electrolux Home Products, Inc. at [10200
David Taylor Drive, Charlotte, NC 28262] for reimbursement up to the limit of
coverage under this Contract. You should try to find a repair facility which
will charge a fair and reasonable cost for parts and labor as you will be
responsible for paying the facility directly for the services rendered,
including any diagnostic fee or similar charge, as well as all costs over and
above those charged during normal business hours such as overtime.

SOUTH CAROLINA only: You may return this Contract within 20 days of the date
this Contract was mailed to you, or within 10 days, if the Contract was
delivered to you at the time of sale. If you made no claim, the Contract is void
and the full purchase price will be refunded to you. These provisions apply only
to the original purchaser of the Contract. To arrange for cancellation of this
Contract, please contact your Dealer/Seller. We will pay a penalty of 10% per
month on a refund that is not made within 45 days of return of the Contract. Our
obligations are backed by a reimbursement insurance policy. If a claim for
service has not been completed within 60 days after proof of loss has been
filed, the claim can be submitted to Universal Underwriters Insurance Company,
7045 College Blvd., Overland Park, Kansas 66211. In the event of a dispute with
us, you may contact the South Carolina Department of Insurance, Capitol Center,
1201 Main St, Suite 1000, Columbia, SC 29201 or by phone at 800-768-3467. In the
event we cancel the Contract, we will mail a written notice to you at your last
known address at least 15 days prior to cancellation which shall state the
effective date of cancellation and the reason for cancellation. However, prior
notice is not required if the reason for cancellation is nonpayment of the
provider fee, a material misrepresentation by you to us, or a substantial breach
of duties relating to the Covered Product or its use. If after 8pm Eastern time,
Friday-Monday, you are unable to reach the administrator at 866-386-5286 and you
require emergency repair due to a Covered Product failure which endangers your
health and safety, you may contact any manufacturer authorized repair facility
listed in your phone book or online. Mail your original itemized repair bill
along with the technician’s report and a copy of the Contract to Electrolux Home
Products, Inc. at [10200 David Taylor Drive, Charlotte, NC 28262] for
reimbursement up to the limit of coverage under this Contract. You should try to
find a repair facility which will charge a fair and reasonable cost for parts
and labor as you will be responsible for paying the facility directly for the
services rendered, including any diagnostic fee or similar charge, as well as
all costs over and above those charged during normal business hours such as
overtime.

TEXAS only: You may cancel this Contract at any time. If you cancel this
Contract before the 31st day after the date of purchase, the full purchase price
will be refunded to you decreased by the amount of any claims paid. If you
cancel this Contract on or after the 31st day after the date of purchase, you
shall receive a prorated refund less any claims paid. The administrative fee
will not exceed $50. To arrange for cancellation of this Contract, please
contact your Dealer/Seller. We will pay a penalty of 10% of the amount
outstanding per month on a refund that is not made before the 46th day after the
date the notice of cancellation is received by us. These provisions apply only
to the original purchaser of the Contract. Our obligations are backed by a
reimbursement insurance policy. In the event a covered service is not provided
by us before the 61st day after proof of loss has been filed, or a refund or
credit is not paid before the 46th day after the date on which the Contract is
cancelled, you may apply for reimbursement directly to Universal Underwriters
Insurance Company, 7045 College Blvd., Overland Park, Kansas 66211. Unresolved
complaints concerning a provider or questions concerning the registration of a
Contract provider may be addressed to the Texas Department of Licensing and
Regulation, P.O. Box 12157, Austin, TX 78711, 800-803-9202. In the event we
cancel the Contract, we will mail a written notice to you at your last known
address before the 5th day preceding the effective date of the cancellation. The
notice shall state the effective date of cancellation and the reason for
cancellation. However, prior notice is not required if the reason for
cancellation is nonpayment of the provider fee, fraud or a material
misrepresentation by you to us or the administrator, or a substantial breach of
duties by you relating to the Covered Product or its use. If we cancel this
Contract, the administrative fee will not be deducted.

UTAH only: This Contract is subject to limited regulation by the Utah Insurance
Department. To file a complaint, contact the Utah Insurance Department. Coverage
afforded under this Contract is not guaranteed by the Utah Property and Casualty
Guaranty Association. Proof of loss should be furnished by you to the
administrator as soon as reasonably possible. Failure to furnish such notice or
proof within the time required by this Contract does not invalidate or reduce a
claim. If we cancel this Contract, within the first 60 days, notice of such
cancellation will be delivered to you via registered mail at your last known
address at least 10 days prior to cancellation. The notice of cancellation will
state the reason for cancellation and will include any reimbursement required.
If your Contract has been in effect for at least 60 days, we may not cancel it
prior to the expiration date, or one year after the effective date of the
Contract, whichever comes first, except for the following reasons: 1) nonpayment
of the provider fee; 2) material misrepresentation; 3) substantial change in the
risk assumed, unless we should have reasonably foreseen the change or
contemplated the risk when entering into the contract; 4) substantial breaches
of contractual duties, conditions, or warranties. For reasons other than
nonpayment of the provider fee, we may cancel this Contract by mailing a written
notice to you at your last known address at least 30 days prior to the effective
date of cancellation. The notice shall state the effective date of cancellation
and the reason for cancellation. For nonpayment of the provider fee, we may
cancel this Contract by mailing you at your last known address at least 10 days
prior to the effective date of cancellation. The notice shall state the
effective date of cancellation and the reason for cancellation. If after 8pm
Eastern time, Friday-Monday, you are unable to reach the administrator at
866-386-5286 and you require emergency repair due to a Covered Product failure
which endangers your health and safety, you may contact any manufacturer
authorized service repair facility listed in your phone book or online. Mail
your original itemized repair bill along with the technician’s report and a copy
of the Contract to Electrolux Home Products, Inc. at [10200 David Taylor Drive,
Charlotte, NC 28262] for reimbursement up to the limit of coverage under this
Contract. You should try to find a repair facility which will charge a fair and
reasonable cost for parts and labor as you will be responsible for paying the
facility directly for the services rendered, including any diagnostic fee or
similar charge, as well as all costs over and above those charged during normal
business hours such as overtime. All coverage and exclusions in this Contract
will apply. Our obligations under this Contract are insured under a
reimbursement insurance policy issued by Universal Underwriters Insurance
Company, 7045 College Blvd., Overland Park, Kansas 66211, 800-515-5988.

VERMONT only: You may return this Contract within 20 days of receipt and, if no
claim for service has been made, receive a full refund of the purchase price. To
arrange for cancellation of this Contract, please contact your Dealer/Seller. If
after 8pm Eastern time, Monday-Friday, you are unable to reach the administrator
at 866-386-5286 and you require emergency repair due to a Covered Product
failure which endangers your health and safety, you may contact any manufacturer
authorized service repair facility listed in your phone book or online. Mail
your original itemized repair bill along with the technician’s report and a copy
of the Contract to Electrolux Home Products, Inc. at [10200 David Taylor Drive,
Charlotte, NC 28262] for reimbursement up to the limit of coverage under this
Contract. You should try to find a repair facility which will charge a fair and
reasonable cost for parts and labor as you will be responsible for paying the
facility directly for the services rendered, including any diagnostic fee or
similar charge, as well as all costs over and above those charged during normal
business hours such as overtime. Our obligations under this Contract are
supported by a reimbursement insurance policy. If a claim for service has not
been completed within 60 days after proof of loss has been filed, the claim can
be submitted to, Universal Underwriters Insurance Company, 7045 College Blvd.,
Overland Park, Kansas 66211.

VIRGINIA only: If any promise made in the Contract has been denied or has not
been honored within 60 days after your request, you may contact the Virginia
Department of Agriculture and Consumer Services, Office of Charitable and
Regulatory Programs at
www.vdacs.virginia.gov/food-extended-service-Agreement-providers.shtml to file a
complaint.

WASHINGTON only: You may return this Contract within 20 days of the date this
Contract was mailed to you, or within 10 days, if the Contract was delivered to
you at the time of sale. If you made no claim, the Contract is void and the full
purchase price will be refunded to you. These provisions apply only to the
original purchaser of the Contract. We will pay a penalty of 10% per month on a
refund that is not made within 30 days of return of the Contract. If after 8pm
Eastern time, Monday-Friday, you are unable to reach the administrator at
866-386-5286 and you require emergency repair due to a Covered Product failure
which endangers your health and safety, you may contact any manufacturer
authorized service repair facility listed in your phone book or online. Mail
your original itemized repair bill along with the technician’s report and a copy
of the Contract to Electrolux Home Products, Inc. at [10200 David Taylor Drive,
Charlotte, NC 28262] for reimbursement up to the limit of coverage under this
Contract. You should try to find a repair facility which will charge a fair and
reasonable cost for parts and labor as you will be responsible for paying the
facility directly for the services rendered, including any diagnostic fee or
similar charge, as well as all costs over and above those charged during normal
business hours such as overtime. In the event we cancel this Contract, we will
mail a written notice to you at your last known address at least 21 days prior
to cancellation with the reason for cancellation. This is not an insurance
policy. Our obligations are backed by a reimbursement insurance policy. Claims
can be submitted to Universal Underwriters Insurance Company, 7045 College
Blvd., Overland Park, Kansas 66211. To arrange for cancellation of this
Contract, please contact your Dealer/Seller.
 

WISCONSIN only: THIS CONTRACT IS SUBJECT TO LIMITED REGULATION BY THE OFFICE OF
THE COMMISSIONER OF INSURANCE. Our obligations are backed by a reimbursement
insurance policy. If a claim for service has not been completed within 60 days
after proof of loss has been filed with us, or if the provider becomes insolvent
or otherwise financially impaired, the claim can be submitted to Universal
Underwriters Insurance Company, 7045 College Blvd., Overland Park, Kansas 66211.
You may return this Contract within 20 days of the date this Contract was mailed
to you, or within 10 days, if the Contract was delivered to you at the time of
sale. If you made no claim, the Contract is void and the full purchase price
will be refunded to you or credited to your account. These provisions apply only
to the original purchaser of the Contract. If you cancel this Contract after 20
days of the date the Contract was mailed to you or 10 days if the Contract was
delivered to you at the time of sale, or if a claim has been made, you will
receive a refund of 100% of the unearned pro rata provider fee, less an
administrative fee not to exceed 10% of the provider fee. To arrange for
cancellation of this Contract, please contact your Dealer/Seller. We will pay a
penalty of 10% per month on a refund that is not paid or credited within 45 days
after the return of the Contract to us. We may only cancel this Contract for the
following reasons: 1) nonpayment of the provider fee; 2) material
misrepresentation by you to us or the administrator; or 3) substantial breach of
duties by you relating to the Covered Product or its use. If we cancel this
Contract, no administrative fee will be deducted. In the event we cancel the
Contract, we will mail a written notice to you at your last known address at
least 5 days prior to cancellation which shall state the effective date of
cancellation and the reason for cancellation. In the event that you experience a
total loss of property covered by this Contract that is not covered by a
replacement of the property pursuant to the terms of the Contract, you shall be
entitled to cancel this Contract and receive a pro rata refund of any unearned
provider fee, less any claims paid.

WYOMING only: You may return this Contract within 20 days of the date this
Contract was mailed to you, or within 10 days, if the Contract was delivered to
you at the time of sale. If you made no claim, the Contract is void and the full
purchase price will be refunded to you. These provisions apply only to the
original purchaser of the Contract. To arrange for cancellation of this
Contract, please contact your Dealer/Seller. We will pay a penalty of 10% on a
refund that is not paid or credited within 45 days after the return of the
Contract to us. Our obligations are backed by a reimbursement insurance policy.
If a claim for service has not been completed within 60 days after proof of loss
has been filed with us, or if the provider becomes insolvent or otherwise
financially impaired, the claim can be submitted to Universal Underwriters
Insurance Company, 7045 College Blvd., Overland Park, Kansas 66211. In the event
we cancel the Contract, we will mail a written notice to you at your last known
address at least 10 days prior to cancellation which shall state the effective
date of cancellation and the reason for cancellation. However, prior notice is
not required if the reason for cancellation is nonpayment of the provider fee, a
material misrepresentation by you to us or a substantial breach of duties by you
relating to the Covered Product or its use.














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