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Text Content

AboutServicesCasesReviews
Contact UsContact Us


DEVOPS & CLOUD SOLUTIONS SERVICE PROVIDER


INNOVATION AT EVERY TURN


WE PROVIDE SUCCESSFUL IMPLEMENTATION STRATEGY OF SOFTWARE DEVELOPMENT SOLUTIONS
AND INNOVATIVE SOLUTIONS FOR ANY CHALLENGES YOU FACE

Let's TalkLet's Talk
Scroll
to explore

We provide automation within a few days


INNOVATION — AT EVERY TURN


INNOVATION — AT EVERY TURN


ABOUT US



XiztDevOps is a team of professionalswith over 8+ years demonstrated
competencein IT, focuses on delivering integrated, reliable,resilient and
cost-effective solutions andregards it as a privilege to ensure 100%customer
satisfaction.

Our ServicesOur Services

We appreciate you thinking about XiztDevOps asyour strategic partner. Our
skilled developmentteam is committed to produce unique solutions thataddress
your demands and support theaccomplishment of your business objectives.

We implement new capabilities, modernize legacysystems or achieve effectiveness,
efficiency andexcellence of existing systems.

Let's TalkLet's Talk


YOUR PARTNER


WHY CHOOSE XIZTDEVOPS?

 * 01
   
   
   HIGH INTERNAL QUALITY CONTROL

 * 02
   
   
   SUPPORT 24/7 FOR UNINTERRUPTED OPERATION

 * 03
   
   
   EXPERIENCE CERTIFIED IN MANY TECHNOLOGIES AND METHODOLOGIES

XiztDevOps by the numbers

 * 1+
   
   
   YEARS
   IN MARKET

 * 3+
   
   
   CERTIFIED
   EXPERTS IN TEAM

 * 8+
   
   
   SUCCESSFULLY
   COMPLETED PROJECTS

 * 1
   
   
   RATING
   ON CLUTCH

 * 1
   
   
   RATING
   ON GOODFIRMS




HOW WE CAN HELP YOU


SERVICES
WE OFFER

IT solutions that improve organizational capabilities for high-paced product
development, faster delivery of applications and services are still essential
for every company to gain a competitive edge.Drive rapid growth and high value
for your business with our proven, dynamic and scalable offerings.

Let's TalkLet's Talk

 * 01
   
   
   CLOUD PROVIDER
   
   Amazon AWS,
   Microsoft Azure, GCP

 * 02
   
   
   CONTAINERS &ORCHESTRATION
   
   Docker, K8s, wpar,
   zone and other

 * 03
   
   
   CI/CD
   
   Jenkins, GitLab,
   GitHub, Git

 * 04
   
   
   CONFIGURATIONMANAGEMENT
   
   Ansible, Chef,
   Puppet

 * 05
   
   
   DATABASE
   
   Oracle, MySQL, Mango DB,
   PostgresSQl, MS
   SQL and other

 * 06
   
   
   SERVICES
   
   RabbitMQ, Apache
   Kafka, Apache, Redis,
   ELK stack and other

 * 07
   
   
   MONITORING
   
   Prometheus, Datalog, Grafana,
   Azure monitor, Amazon
   CloudWatch, Zabbix and other

 * 08
   
   
   INFRASTRUCTUREPROVISIONING
   
   Terraform, Pulumi,
   AWS CloudFormation
   and other

 * 09
   
   
   WEB DEVELOPMENT
   
   Front-end, Back-end,
   Full-stack Development

 * 10
   
   
   BIG DATA &DATA ANALYTICS
   
   Data science, Wide
   range of data analysis
   services

 * 11
   
   
   CLOUD MIGRATION
   
   We will develop a migration strategywithout data loss and downtime foryour
   business

 * 12
   
   
   BUSINESS PROCESSAUTOMATION
   
   RPA and BPM


WE ARE THE BEST IN

View our casesView our cases
 * DevOps
 * Data and analytics consulting services
 * Managed Support
 * DevSecOps
 * Cloud application development services
 * Security Testing Services
 * DevNetOps
 * Cloud application development services
 * Quality and Performance Engineering
 * IT infrastructure support
 * UX and UI design and consulting services
 * IoT
 * Modernization
 * SRE
 * Data analytics

 * DevOps
 * Data and analytics consulting services
 * Managed Support
 * DevSecOps
 * Cloud application development services
 * Security Testing Services
 * DevNetOps
 * Cloud application development services
 * Quality and Performance Engineering
 * IT infrastructure support
 * UX and UI design and consulting services
 * IoT
 * Modernization
 * SRE
 * Data analytics


OUR CASES

01

CRM SYSTEM FOR LEGAL ENTITIES



CRM for legal entities - the system is designed to develop a customer
relationship management system for legal entities and individual entrepreneurs.
It streamlines management processes, enabling better resource allocation for
business development. With faster access to comprehensive customer data,
personalized offerings




CHALLENGE

Creating effective sales and control tools through the CRM system for legal
entities.
The organization aimed to enhance sales and control, reduce errors,
improve management efficiency, and achieve faster access to quality customer
data. Additionally, the system targeted the conversion of inactive clients by
providing personalized recommendations.


SOLUTION

With the help of CRM, managers make fewer mistakes, which means they sell more
frequently and in larger quantities. It also becomes easier for the company's
management to oversee operations, as they spend less time on control and gain
more resources to develop the business.


FUNCTIONALITY

 * Viewing a legal entity card
 * Launching processes from a profile
 * Scale for measuring the fullness of the profile with data
 * Customer rating
 * Customer's grocery basket
 * Bottom-up NPS by client


TECHNOLOGY STACK

 * Java
 * Spring framework
 * Postgresql
 * Elasticsearch
 * Redis
 * Kafka
 * Hibernate
 * Angular


SYSTEM SPECIFICATION

The CRM system for legal entities is implemented on the Camunda BPM platform

02

ONE-STOP SHOP OF THE CONTACT CENTER OPERATOR



Opportunity for the contact center operator to work with daily tasks as
efficiently as possible using a pre-configured workplace. In a single window, an
employee can easily process call queues, make mass communications, share
information in a corporate social network and track their own performance
indicators without switching between sections.




AS IT IS

166 minutes - service time per customer

Why did it take so long:

 * Customer data from different sources
 * We do not see the entire history of interactions with the client
 * Sale of main products from different systems
 * Start generating reports on a client from a profile


TO BE

3 minutes - service time for one client

 * Customer data
 * Basic history of interactions
 * Start selling products
 * Start generating reports


FUNCTIONALITY

 * Process speed
 * The freed up time of employees to use to attract new customers
 * Improving the quality of customer contact data
 * Personalization of product offerings to customers by individual
   micro-segments
 * Transfer of inactive customers to active ones with a grocery basket


TECHNOLOGY STACK

 * #Spring Framework
 * #Postgresql
 * #Elasticsearch
 * #Redis
 * #Kafka
 * #Hibernate


SYSTEM SPECIFICATION

The CRM system for legal entities is implemented on the Camunda BPM platform

03

ROBOTIC PROCESS AUTOMATION RPA



This is the automation of business processes by installing software that, using
user interfaces, works with applications and components "on top" of the main IT
architecture, copying and repeating actions that are traditionally performed by
a person.




ADVANTAGES

 * Quality - reduce the impact of human error
 * Scalable/Flexible - quickly redirect resources up or down
 * Speed 24x7
 * Cost Efficiency - Share Revenue and Resources
 * Process efficiency - increased visibility and knowledge
 * New business opportunities


TASK TYPES

 * Transactional
 * Recurring
 * Error prone
 * Volumetric
 * Typical
 * Complex
 * Intellectual


PROS

 * Increase the speed of work
 * Fast return on investment
 * Easy scaling after the first implementations.
 * High work precision
 * Safety
 * Improving the quality of service.
 * Multitasking and flexibility of customization for any IT infrastructure.
 * Strategic positioning of the company
 * Staff development and staff turnover reduction


INTERACTION INTERFACES

 * Tables
 * Browsers
 * Presentations
 * ERP Systems
 * Mail And So On.

04

TROUBLESHOOTING SERVICES



JSC Tsesnabank turned to the XiztDevOps team with a request to optimize the
infrastructure.




CHALLENGE

It was necessary to analyze and perform optimization and automation of
infrastructures in AWS.


FUNCTIONALITY

 * Speed up the build process;
 * Solved the problem with memory overflow in the register;
 * Automated and implemented a seamless deployment in prod;
 * Integrated logging of build processes with Discord;
 * Diagnosed and solved the problem with the “phantom” build in production;
 * Solved the problem with the https certificate on prod.


SOLUTION

Optimization and automation of infrastructure reduces manual work and improves
efficiency.

05

AUTOMATION OF INFORMATION SYSTEMS



The NC «KazMunayGas» approached the XiztDevOps team to implement 3 projects on
data analytics:

 * Project 1: automated information HR system
 * division analytics for the division of oil refining and petrochemistry of 3
   oil refineries of the group of companies JSC «NC «KazMunayGas»
 * Project 2: automated system for managing and monitoring the execution of
   technical support requests based on SMAX- Project 3: managerial financial
   analytics of plants: «ANPZ LLP», «POCR LLP», JV «CASPI BITUM» LLP,
   «PetroKazakhstan Inc.»




PROJECT 1


CHALLENGE

 * Automatic collection of HR data from the accounting systems of subsidiaries
   and affiliates: ANPZ – ERP and HR Systems;
 * Providing HR managers of KMG and subsidiaries with tools for analyzing and
   monitoring HR indicators (staff turnover, vacancy closing rate, average
   salary level, efficient use of working time, employee performance, etc.) and
   the ability to respond in a timely manner to any critical deviations and
   changes;
 * Providing the management of the Oil Refining unit of KMG division with
   visualized analytical data in the relationship of production and HR
   indicators (labor productivity, production output per shift, occurrence of
   incidents per shift, detection of HSE violations, etc.);
 * Visualization of the obtained result in the interface of the analytics
   system.


SOLUTION

With systems for monitoring and analyzing it becomes easier for the company’s
management to keep under control refinery costs of subsidiaries, supervise
operations and respond on time to a critical situations and changes.


FUNCTIONALITY

 * Design and development of system architecture, taking into account business
   tasks and volumes of processed data;
 * Integration of the System with HR data sources of subsidiaries. Primary and
   periodic download of up-to-date HR data online;
 * Creation of storage and structuring, as well as processing of HR data;
 * Development of a universal data model for the HR Analytics System;
 * Implementation of business information analysis tools, development of about
   15 dashboards in the context of the main areas of the employees service.


PROJECT 2


CHALLENGE

 * Aggregated monitoring system for managing requests for 7 separate SMAX
   tenants;
 * Set up an access matrix for data segmentation by tenants;
 * Updating data on the first, second and third line of technical support;
   Monitoring of incoming calls in the context of each operator for incoming and
   missed calls.


SOLUTION

With systems for monitoring and analyzing it becomes easier for the company’s
management to keep under control refinery costs of subsidiaries, supervise
operations and respond on time to a critical situations and changes.


FUNCTIONALITY

 * Designing the architecture of cyclic data integration from 7 SMAX tenants
   with the PostgreSQL database;
 * Set up an access matrix for data segmentation by tenants; Integration with
   SQL database to collect data on phone calls;
 * User friendly interface dashboards for working with analytics and reports on
   service requests.


PROJECT 3


CHALLENGE

Currently, significant time is spent to analyze and control refinery costs:

 * to collect information from primary sources (1C, SAP) by refinery employees;
 * to create reports and queries in Excel and Ppoint;
 * not enough time for analysis.


SOLUTION

With systems for monitoring and analyzing it becomes easier for the company’s
management to keep under control refinery costs of subsidiaries, supervise
operations and respond on time to a critical situations and changes.


FUNCTIONALITY

 * Automation of recurring reports and queries; Possibility of instant in-depth
   analysis of the financial and economic activities of the refinery;
 * Increasing the speed of obtaining information, without the participation of
   refineries;
 * Control over the implementation of target KPIs due to the possibility of
   continuous monitoring of current KPI values and criteria that affect them;
 * Reduction of human factor errors; Availability of the results of the
   Financial and business activities of the refinery in the online mode.




OUR REVIEWS


WHAT OUR CLIENTS SAY



They tailor their solutions to our specific needs and goals.


DENIS SLAVSKA

CTO, Ailitic

CTO, AilNew York City, New Yorkitic

They organized their work and internal management was outstanding.


JAHAN MELAD

Project Manager, Buildwave

New York City, New York

Working with them was a great experience.


JIM HALPERT

Lead Engineering, Inhive Space

New York City, New York

They organized their work and internal management was outstanding.


JAHAN MELAD

Project Manager, Buildwave

New York City, New York


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