revenue.maine.gov
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45.60.14.22
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Submitted URL: http://url8709.maine.gov/ls/click?upn=Nmhv5I7ArNGq8ESPXAR6dMTNvGpsUzsLgYCKMriODOXaqWd7ry5Q9MgSiGoKnZLQUezcS-2BSftxaIOjeKy...
Effective URL: https://revenue.maine.gov/Webfiles/MTPHelp.html
Submission: On September 02 via manual from US — Scanned from DE
Effective URL: https://revenue.maine.gov/Webfiles/MTPHelp.html
Submission: On September 02 via manual from US — Scanned from DE
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<h1>Maine Tax Portal Help</h1>
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<td class="ms-vb">
<h2>General</h2><a href="#576">What browser must I have to use the Maine Tax Portal?</a>
<p></p>
</td>
</tr>
<tr class="ms-alternating">
<td class="ms-vb">
<p><a href="#577">Do I need to allow pop-ups from the Maine Tax Portal?</a></p>
</td>
</tr>
<tr>
<td class="ms-vb">
<h2>Getting Started</h2><a href="#578">How do I create a username?</a>
<p></p>
</td>
</tr>
<tr class="ms-alternating">
<td class="ms-vb">
<p><a href="#579">I’m a Third Party filing on behalf of a client – how can I get started?</a></p>
</td>
</tr>
<tr class="ms-alternating">
<td class="ms-vb">
<p><a href="#580">How can I register for the first time (new business registration)?</a></p>
</td>
</tr>
<tr class="ms-alternating">
<td class="ms-vb">
<p><a href="#581">How do I log off?</a></p>
</td>
</tr>
<tr class="ms-alternating">
<td class="ms-vb">
<p><a href="#582">How can I change my Multi-Factor Authentication method?</a></p>
</td>
</tr>
<tr class="ms-alternating">
<td class="ms-vb">
<h2>Managing My Account</h2><a href="#583">How do I change my password</a>
<p></p>
</td>
</tr>
<tr class="ms-alternating">
<td class="ms-vb">
<p><a href="#584">What if I have forgotten my password?</a></p>
</td>
</tr>
<tr class="ms-alternating">
<td class="ms-vb">
<p><a href="#585">How can I update my email address?</a></p>
</td>
</tr>
<tr class="ms-alternating">
<td class="ms-vb">
<p><a href="#586">I’m a Third Party – how can I request access to my client’s accounts?</a></p>
</td>
</tr>
<tr class="ms-alternating">
<td class="ms-vb">
<p><a href="#587">How can I give a Third Party/Taxpayer representative access to my accounts on the Maine Tax Portal?</a></p>
</td>
</tr>
<tr class="ms-alternating">
<td class="ms-vb">
<p><a href="#588">How do I manage or cease a Third Party/Taxpayer representative’s access to my accounts on the Maine Tax Portal?</a></p>
</td>
</tr>
<tr class="ms-alternating">
<td class="ms-vb">
<h2>Payments</h2><a href="#589">How can I make a payment on the Maine Tax Portal?</a>
<p></p>
</td>
</tr>
<tr class="ms-alternating">
<td class="ms-vb">
<p><a href="#590">Can I save my payment information?</a></p>
</td>
</tr>
<tr class="ms-alternating">
<td class="ms-vb">
<h2>Filing Returns</h2><a href="#591">How do I file a return?</a>
<p></p>
</td>
</tr>
<tr class="ms-alternating">
<td class="ms-vb">
<p><a href="#592">Save a return to finish later (save a draft)</a></p>
<p></p>
</td>
</tr>
<tr class="ms-alternating">
<td class="ms-vb">
<h2>Maine Tax Portal Account Access FAQ</h2><a href="#593">What information do I need to gather before registering a new business on the MTP?</a>
<p></p>
</td>
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<tr class="ms-alternating">
<td class="ms-vb">
<p>
<a href="#594">I am already registered on the Maine Tax Portal to file Corporate Income Tax or one of the earlier taxes rolled out last year. What do I need to do to gain access to my Sales or Individual Income Withholding Taxes when they are available on the MTP this year?</a>
</p>
</td>
</tr>
<tr class="ms-alternating">
<td class="ms-vb">
<p><a href="#595">I already have a Sales & Use or Withholding logon, do I need to make another?</a></p>
</td>
</tr>
<tr class="ms-alternating">
<td class="ms-vb">
<p><a href="#596">My business already uses the Maine Tax Portal, but for taxes that I don’t handle. Do I need to create another username to use it for the taxes I work with?</a></p>
</td>
</tr>
<tr class="ms-alternating">
<td class="ms-vb">
<p><a href="#597">I represent a government or municipality. Do access levels or account creation work differently for me?</a></p>
</td>
</tr>
<tr class="ms-alternating">
<td class="ms-vb">
<p><a href="#598">The Maine Tax Portal is available now for businesses that have the following tax account types</a></p>
</td>
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<tr class="ms-alternating">
<td class="ms-vb">
<h2>Maine Tax Portal Account Access Overview</h2><a href="#599">Web Access for Web Logons</a>
<p></p>
</td>
</tr>
<tr class="ms-alternating">
<td class="ms-vb">
<p><a href="#600">Access types</a></p>
</td>
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<tr class="ms-alternating">
<td class="ms-vb">
<p><a href="#601">MTP has three access types:</a></p>
</td>
</tr>
<tr class="ms-alternating">
<td class="ms-vb">
<p><a href="#602">Access levels</a></p>
</td>
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<tr class="ms-alternating">
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<h2>General</h2>
<h3 id="576">What browser must I have to use the Maine Tax Portal?</h3>
<div class="ExternalClass228A63D1595D4073A04EBC46B915F19F">
<p style=""><span style=""> </span>
<span style="">The Maine Tax Portal is accessible on all modern browsers, including from your tablet or mobile device. The current version of the following browsers are
recommended: </span>
</p>
<ul>
<li>Microsoft Edge</li>
<li>Safari</li>
<li>Google Chrome</li>
<li>Mozilla Firefox</li>
<li>Opera</li>
</ul>
<span style=""> </span>
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<h3 id="577">Do I need to allow pop-ups from the Maine Tax Portal?</h3>
<div class="ExternalClass01177B1E26D84A3796F4F9DD12F79BEB">
<p style=""><span style=""> Browser pop-up blockers may cause some problems accessing certain site features, such as viewing correspondence or printable confirmations. Please
ensure that your browser's pop-up blockers are either turned off prior to accessing the Maine Tax Portal or that the URL is added to your pop-up blocker exception list.</span>
</p>
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<h2>Getting Started</h2>
<h3 id="578">How do I create a username?</h3>
<div class="ExternalClassAB946215677941E889DDE539823D35DC">
<p style=""><span style=""> If you have previously filed or recently registered your tax account with Maine Revenue Services, you are able to create a username and gain access to
your Maine Tax Portal account. This access provides the ability to electronically file returns, make payments, and much more.<br><br>To begin: </span></p>
<ol>
<li>Click the <b>Create a Username</b> link on the Maine Tax Portal homepage;</li>
<li>Complete all required information to verify your business;</li>
<li>Complete all fields to set up your new username and click the <b>Submit</b> button. A valid email is required for this service.</li>
</ol><br> After you have finished setting up the username, a confirmation email will be mailed to you. Once you have received this confirmation, you are able to return to the Maine
Tax Portal homepage and logon. <p style=""></p>
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<h3 id="579">I’m a Third Party filing on behalf of a client – how can I get started?</h3>
<div class="ExternalClass54FFACA1F16141BA9ED0D7B78C0792CD">
<p style=""><span style="">
</span>If you are an authorized representative of one or more businesses, including a Tax professional, Tax preparer (at a firm or self-employed), or person with Power of
Attorney, and you are trying to access a client’s account, you will need to create a Third Party Account:<br><br>To begin: </p>
<ol>
<li>Click the <b>Create a Username</b> link on the Maine Tax Portal homepage;</li>
<li>Indicate that you are an Independent Third Party filing on behalf of a Maine Tax filing person or entity;</li>
<li>Enter your Third-Party information;</li>
<li>Complete all fields to set up your new username and click the <b>Submit</b> button. A valid email is required for this service.</li>
</ol><br> After your Third Party Account has been set up, you may log in to request access to your client’s tax account(s). Once your client has granted you access, you are able to
file, pay, and view correspondence from Maine Revenue Services. <p style=""></p>
</div>
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<h3 id="580">How can I register for the first time (new business registration)?</h3>
<div class="ExternalClassA4318245BF3948A49747FF5DB7CF27A0">
<p style=""><span style=""> Any business that has not previously registered with Maine Revenue Services is able to complete a paperless registration on the Maine Tax Portal.
<br><br>To begin: </span></p>
<ol>
<li>Click on the <b>Register a Business</b> link on the Maine Tax Portal homepage;</li>
<li>Review the instructions thoroughly to confirm you have all information ready to complete the request;</li>
<li>Enter all required business information;</li>
<li>Select the tax accounts you need to register for based on your business activity within the state;</li>
<li>Optional: If you are an authorized representative of the business, you may create a Maine Tax Portal account at the same time as registering, for easier and faster access to
filing, making payments, and account maintenance.</li>
</ol>
<p style=""></p>
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<h3 id="581">How do I log off?</h3>
<div class="ExternalClass421CCD3977A444A0993522F4CF4049EA">
<p style=""><span style=""></span><span style="">
</span>To log out of the Maine Tax Portal, click on the Profile icon in the top right of your screen and select the <b>Log Off</b> link. <span style=""></span><span style="">
</span></p>
</div>
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<h3 id="582">How can I change my Multi-Factor Authentication method?</h3>
<div class="ExternalClass85C37B70D8194401B8C429C55564A994">
<p style=""><span style=""></span><span style="">
</span>Multi-factor authentication increases the security of electronic data by adding an additional piece of knowledge to the log in processes, ensuring that a user is who they
claim to be. Every time you log into your Maine Tax Portal account, you will be prompted to enter an authentication code sent via email, text, or from a time-based One-Time
Password (OTP) app. You may update your method of receiving a code within your Profile settings after you have logged in. <br><br>Once logged in: </p>
<ol>
<li>Click the <b>Manage My Profile</b> link;</li>
<li>In the Security section, click the <b>Change Two-Step Setting</b> link;</li>
<li>Select a new verification method;</li>
<li>Click the <b>Save</b> button to update.</li>
</ol>
<p style=""></p>
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<h2>Managing My Account</h2>
<h3 id="583">How do I change my password? </h3>
<div class="ExternalClass7D8E5761714A4BC6833FFABC27469AF7">
<p style=""><span style=""></span><span style="">
</span><span style="">You may change your password once you have logged into your Maine Tax Portal account. <br><br>After logging in: </span></p>
<ol>
<li>Click the <b>Manage my Profile</b> link;</li>
<li>In the Security section, click the <b>Change Password</b> link;</li>
<li>Enter a password that meets all the security requirements;</li>
<li>Click <b>OK</b> to update your password.</li>
</ol>
<p style=""></p>
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<h3 id="584">What if I have forgotten my password?</h3>
<div class="ExternalClassAFFFC64D444D4C7A92ED84E3DA681B1A">
<p style=""><span style=""></span><span style="">
</span><span style="">If you are not logged in and cannot remember your password, you can reset your password from the Maine Tax Portal homepage: </span></p>
<ol>
<li>On the homepage, click the <b>Forgot Username or Password?</b> link;</li>
<li>Complete the required information regarding your username;</li>
<li>Click <b>Submit</b> to receive a Reset Password email to the email address associated to the Maine Tax Portal account.If you do not receive the Reset Password email within a
few minutes, look in your spam inbox.</li>
</ol>
</div>
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<h3 id="585">How can I update my email address?</h3>
<div class="ExternalClass7D8E5761714A4BC6833FFABC27469AF7">
<p style=""><span style=""></span><span style="">
</span><span style="">You may change your password once you have logged into your Maine Tax Portal account. <br><br>After logging in: </span></p>
<ol>
<li>Click the <b>Manage my Profile</b> link;</li>
<li>In the Profile section, click the <b>Change Email</b> link;</li>
<li>Enter your updated email address and click the <b>OK</b> button.</li>
</ol>
</div>
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<h3 id="586">I’m a Third Party – how can I request access to my client’s accounts?</h3>
<div class="ExternalClass7D8E5761714A4BC6833FFABC27469AF7">
<p style=""><span style=""></span><span style="">
</span><span style="">You must have a Maine Tax Portal Account to request access to your client’s tax accounts. Once granted, you can manage each client with your single logon.
To begin, log into the Maine Tax Portal: </span></p>
<ol>
<li>Click on the <b>Manage my Profile</b> link;</li>
<li>In the Profile section, click on the <b>More…</b> tab;</li>
<li>In the Access section, click the <b>Request Third Party Access</b> link;</li>
<li>Enter information for the account you are requesting access for;</li>
<li>After submitting this request, it will be pending until approved by your client. Your client must have a Maine Tax Portal account in order to approve this access request.
</li>
</ol>
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<h3 id="587">How can I give a Third Party/Taxpayer representative access to my accounts on the Maine Tax Portal?</h3>
<div class="ExternalClass7D8E5761714A4BC6833FFABC27469AF7">
<p style=""><span style=""></span><span style="">
</span><span style="">You must have a Maine Tax Portal account in order to grant a Third Party access to your accounts. After your preparer has requested access, you may approve
or manage their access while logged in. </span></p>
<ol>
<li>Click on the <b>Manage my Profile</b> link;</li>
<li>In the Profile section, the <b>More…</b> tab;</li>
<li>In the Access section, click the <b>Pending Third Party Requests</b> link;</li>
<li>Grant or Deny access to any pending requests. Ensure you have verified who is requesting access to your accounts before granting any access.</li>
</ol> After granting access, you may manage or cease their access to your accounts. <p style=""></p>
</div>
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<h3 id="588">How do I manage or cease a Third Party/Taxpayer representative’s access to my accounts on the Maine Tax Portal?</h3>
<div class="ExternalClass7D8E5761714A4BC6833FFABC27469AF7">
<p style=""><span style=""></span><span style="">
</span><span style=""> If you have given a Third Party access to your account, you may change or cease their access to the account at any time. <br><br>After logging in: </span>
</p>
<ol>
<li>Click on the <b>Manage my Profile</b> link;</li>
<li>In the Profile section, click the <b>More...</b> tab;</li>
<li>In the Access section, click the <b>Manage Third Party Access</b> link;</li>
<li>Click on the username of the Third party to edit the access type or to cease all access;</li>
<li>Click the <b>Manage Account Access</b> hyperlink to change access to a specific account or to cease access completely.</li>
</ol>
</div>
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<h2>Payments</h2>
<h3 id="589">How can I make a payment on the Maine Tax Portal?</h3>
<div class="ExternalClass7D8E5761714A4BC6833FFABC27469AF7">
<p style=""><span style=""></span><span style="">
</span><span style="">You can make electronic payments through the Maine Tax Portal, even if you filed on paper or do not have a Maine Tax Portal username. <br><br> While logged
in: </span></p>
<ol>
<li>Click on the <b>Make a Payment</b> link for the tax account desired;</li>
<li>Fill in the payment information for the bank account you wish to pay from;</li>
<li>Select the payment type, which will vary based on the tax account type or any outstanding balances owed;</li>
<li>Review your payment information before submitted. </li>
</ol> You may cancel a payment while the payment submission status is still pending, but not after it has been processed. <br><br> If not logged in: <ol>
<li>Click on the <b>Make a Payment</b> link for Maine Tax Portal homepage;</li>
<li>Select the payment type you wish to make;</li>
<ol type="a">
<li>If you are making a payment for a tax type not currently supported by the Maine Tax Portal, use the link to Maine EZpay to continue with payment;</li>
</ol>
<li>Enter all required information regarding your payment;</li>
<ol type="a">
<li>Only payments from US banks are accepted on the Maine Tax Portal;</li>
</ol>
<li>Review your payment information before submitting.</li>
</ol>
</div>
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<h3 id="590">Can I save my payment information?</h3>
<div class="ExternalClass7D8E5761714A4BC6833FFABC27469AF7">
<p style=""><span style=""></span><span style="">
</span><span style="">Yes, your bank account information can be saved for subsequent payments. To access this feature, you must be logged in with your username and password.
</span></p>
</div>
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<h2>Filing Returns</h2>
<h3 id="591">How do I file a return?</h3>
<div class="ExternalClass7D8E5761714A4BC6833FFABC27469AF7">
<p style=""><span style=""></span><span style="">
</span><span style="">You must be logged into the Maine Tax Portal to file or amend a return. <br><br>After logging in: </span></p>
<ol>
<li>Click on the <b>View Returns</b> link of the account you wish to file for;</li>
<li>Click the <b>File Now</b> link for the filing period you wish to file for;</li>
<li>On each step of the return, complete all relevant fields based on your filing situation;</li>
<li>Review the summary of the return before submitting.</li>
</ol> You are able to make a payment for the return amount due, if any, while filing; opt to make a payment and fill in your payment information or used a saved payment method and
continue to submit the return. <p style=""></p>
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<h3 id="592">Save a return to finish later (save a draft)</h3>
<div class="ExternalClass7D8E5761714A4BC6833FFABC27469AF7">
<p style=""><span style=""></span><span style="">
</span><span style="">Returns may be saved as a draft if you are unable to complete but have begun entering filing information. To save a return as a draft: </span></p>
<ol>
<li>While working on a return, click the <b>Save Draft</b> button.</li>
</ol> To continue working on your return, log into the Maine Tax Portal: <ol>
<li>Navigate back to the account and filing period;</li>
<li>Click the <b>View Submission</b> link;</li>
<li>From the submission screen you will have the ability to continue editing and submit or delete your draft.</li>
</ol>
</div>
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<h2>Maine Tax Portal Account Access FAQ</h2>
<h3 id="593">What information do I need to gather before registering a new business on the MTP?</h3>
<div class="ExternalClassAB946215677941E889DDE539823D35DC">
<p style=""> The Maine Tax Portal (MTP) is available to use for all the tax types listed at the end of this document, paid preparers, third parties, estates, anyone requesting a
refund and other non-logged in options, in addition to those registering for a new business.<br><br>New business registration is only available for businesses or sole proprietors
who are just starting business in Maine and need to file or pay for the very first time. Before you begin, you should gather the following information, as it is required for
registration: </p>
<ul>
<li>Federal Employer ID Number (FEIN) OR Social Security Number (SSN) for sole proprietorships only</li>
<li>Business legal name</li>
<li>Activity start date for your business</li>
<li>Contact information for a business representative</li>
<li>Contact information for your business officer(s) including title(s) and Social Security Number(s)</li>
<li>Physical and mailing address information</li>
<li>Activity start dates, filing frequencies, and fiscal months for each tax type you are registering</li>
</ul><br> Fill in all required or relevant information on each step of the registration. If you need to edit any information that you entered, you can use the Previous button or
click on any of the section titles listed at the top of the screen. At the end of your registration, you have the option to create a username for your new business.<p style=""></p>
<p class="MsoListParagraph" style=""></p>
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<h3 id="594">I am already registered on the Maine Tax Portal to file Corporate Income Tax or one of the earlier taxes rolled out last year. What do I need to do to gain access to my
Sales or Individual Income Withholding Taxes when they are available on the MTP this year?</h3>
<div class="ExternalClassAB946215677941E889DDE539823D35DC">
<p style=""> If you have Master Access, the new Rollout 2 tax types will be viewable on the summary page after signing into the Maine Tax Portal. To gain access to the account,
click on the <b>Add access to this account hyperlink</b>. If you don’t have Master Access, you will need to request it from someone who does. </p>
</div>
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<h3 id="595">I already have a Sales & Use or Withholding logon, do I need to make another?</h3>
<div class="ExternalClassAB946215677941E889DDE539823D35DC">
<p style=""> If you are currently using i-File to manage your Withholding or Sales and Use Tax accounts, you will need to <b>Create a Username</b> on the Maine Tax Portal starting
December 2022. Your i-File and/or EZpay username and passwords will not be brought into the new system. </p>
</div>
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<h3 id="596">My business already uses the Maine Tax Portal, but for taxes that I don’t handle. Do I need to create another username to use it for the taxes I work with?</h3>
<div class="ExternalClassAB946215677941E889DDE539823D35DC">
<p style=""> Yes, another username is needed as every individual accessing the accounts should have their own username and password; passwords should not be shared. You can create
another username using the instructions to <b>Create a Username</b> and then set up access for the tax accounts you need to work with.<br> It is also possible for one user to
create Secondary Logons; a Secondary Logon is a username issued to another individual via email, but the access can be restricted by the issuer. This is most used when someone in
a supervisory capacity needs to allow another individual within the company access to file or make payments for a specific tax or taxes. </p>
</div>
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<h3 id="597">I represent a government or municipality. Do access levels or account creation work differently for me?</h3>
<div class="ExternalClassAB946215677941E889DDE539823D35DC">
<p style=""> No, accounts and access levels work the same for governments and municipalities as they do for Businesses. </p>
</div>
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<td class="ms-vb faqs">
<h3 id="597">The Maine Tax Portal is available now for businesses that have the following tax account types:</h3>
<div class="ExternalClassAB946215677941E889DDE539823D35DC">
<p style="">
</p>
<ul>
<li>Blueberry Tax</li>
<li>Business Equipment Tax Reimbursement</li>
<li>Cannabis Excise Tax</li>
<li>Corporate Income Tax</li>
<li>Fire Investigation and Prevention Tax (*must also be registering for Insurance Premiums)</li>
<li>Franchise Tax</li>
<li>Health Care Provider Tax</li>
<li>Income Tax Withholding</li>
<li>Insurance Premiums Tax</li>
<li>Mahogany Quahog Tax</li>
<li>Non-admitted Premiums Tax</li>
<li>Pass-Through Withholding Tax</li>
<li>Potato Tax</li>
<li>Railroad Tax</li>
<li>Sales and Use Tax</li>
<li>Service Provider Tax</li>
<li>Use Tax</li>
</ul>
</div>
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<h2>Maine Tax Portal Account Access Overview</h2>
<h3 id="599">Web access for web logons</h3>
<div class="ExternalClassAB946215677941E889DDE539823D35DC">
<p style=""> Security in the Maine Tax Portal is handled by specifying the web access for web logons. There are two different methods for specifying the level of access a web logon
has: </p>
<ul>
<li><b>Access type</b>: Controls the actions a user can take when they are managing their profile and submitting customer-level web requests</li>
<li><b>Access level</b>: Controls the actions a user can take when they are managing their account, a filing period, or submitting account- and period-level requests on behalf of
other users</li>
</ul>
</div>
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<td class="ms-vb faqs">
<h3 id="600">Access types</h3>
<div class="ExternalClassAB946215677941E889DDE539823D35DC">
<p style=""> An access type is associated with a web logon in two different ways: </p>
<ul>
<li><b>Access type for the web logon itself</b>: This mainly applies to logon-level requests and access management</li>
<li><b>Access type for a specific customer</b>: Controls the actions a user can take when they are managing their account, a filing period, or submitting account- and
period-level requests on behalf of other users</li>
</ul>
</div>
<p style=""><a href="#top">Back to top</a></p>
</td>
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<tr>
<td class="ms-vb faqs">
<h3 id="601">MTP has three access types:</h3>
<div class="ExternalClassAB946215677941E889DDE539823D35DC">
<p style="">
</p>
<ul>
<li><b>Master (Full Access)</b>: This is the primary access type for a customer; typically, there is only one Master logon for a customer. The first customer to establish
credentials on the MTP for a given FEIN/SSN will be given the “Master” privileges for that taxpayer. Masters have the highest level of access for access management. These
logons can also create new logons and cease existing logons</li>
<li><b>Administrator</b>: Administrators have nearly the same access as Masters. They can create new logons, cease existing logons, and change access for other logons, though
they are not able to cease Masters. By default, Administrators only have access to accounts given to them by Masters or other Administrators</li>
<li><b>User</b>: This access type has a limited set of access. A User may be able to submit basic requests, but they cannot see or manage access for other logons</li>
</ul>
</div>
<p style=""><a href="#top">Back to top</a></p>
</td>
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<tr>
<td class="ms-vb faqs">
<h3 id="602">Access types</h3>
<div class="ExternalClassAB946215677941E889DDE539823D35DC">
<p style=""> An access type is associated with a web logon in two different ways: </p>
<ul>
<li><b>File Returns</b>: File returns for the specified account(s)</li>
<li><b>Make Payments</b>: Make payments for the specified account(s)</li>
<li><b>File and Pay</b>: File returns and make payments for the specified account(s)</li>
</ul>
<table class="table_class">
<tbody>
<tr>
<th class="th_class"><b>Actions in Maine Tax Portal</b></th>
<th class="th_class"><b>Master</b></th>
<th class="th_class"><b>Administrator</b></th>
<th class="th_class"><b>User</b></th>
</tr>
<tr>
<td class="td_class left_column">View account information</td>
<td class="td_class">X</td>
<td class="td_class">X</td>
<td class="td_class">X*</td>
</tr>
<tr>
<td class="td_class left_column">File returns</td>
<td class="td_class">X</td>
<td class="td_class">X</td>
<td class="td_class">X*</td>
</tr>
<tr>
<td class="td_class left_column">Make payments</td>
<td class="td_class">X</td>
<td class="td_class">X</td>
<td class="td_class">X*</td>
</tr>
<tr>
<td class="td_class left_column">Create new web logons</td>
<td class="td_class">X</td>
<td class="td_class">X</td>
<td class="td_class"> </td>
</tr>
<tr>
<td class="td_class left_column">Cease existing web logons</td>
<td class="td_class">X</td>
<td class="td_class">X</td>
<td class="td_class"> </td>
</tr>
<tr>
<td class="td_class left_column">Change web logon access for other logons</td>
<td class="td_class">X</td>
<td class="td_class">X</td>
<td class="td_class"> </td>
</tr>
<tr>
<td class="td_class left_column">Cease existing web logons</td>
<td class="td_class">X</td>
<td class="td_class">X</td>
<td class="td_class"> </td>
</tr>
<tr>
<td class="td_class left_column">Create secondary logons (Admin/User)</td>
<td class="td_class">X</td>
<td class="td_class">X</td>
<td class="td_class"> </td>
</tr>
<tr>
<td class="td_class left_column">Cease web logons with Master access</td>
<td class="td_class">X</td>
<td class="td_class"> </td>
<td class="td_class"> </td>
</tr>
</tbody>
</table>
<br> User access is limited by the access they are given by Master and/or Administrators. <br> *Municipalities and Governments have the same access rules as businesses. <p
class="MsoListParagraph" style=""><s><span style=""></span></s></p>
</div>
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</td>
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</form>Text Content
Maine Tax Portal Help
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Please enable scripts and reload this page.
MAINE TAX PORTAL HELP
Page Content
GENERAL
What browser must I have to use the Maine Tax Portal?
Do I need to allow pop-ups from the Maine Tax Portal?
GETTING STARTED
How do I create a username?
I’m a Third Party filing on behalf of a client – how can I get started?
How can I register for the first time (new business registration)?
How do I log off?
How can I change my Multi-Factor Authentication method?
MANAGING MY ACCOUNT
How do I change my password
What if I have forgotten my password?
How can I update my email address?
I’m a Third Party – how can I request access to my client’s accounts?
How can I give a Third Party/Taxpayer representative access to my accounts on
the Maine Tax Portal?
How do I manage or cease a Third Party/Taxpayer representative’s access to my
accounts on the Maine Tax Portal?
PAYMENTS
How can I make a payment on the Maine Tax Portal?
Can I save my payment information?
FILING RETURNS
How do I file a return?
Save a return to finish later (save a draft)
MAINE TAX PORTAL ACCOUNT ACCESS FAQ
What information do I need to gather before registering a new business on the
MTP?
I am already registered on the Maine Tax Portal to file Corporate Income Tax or
one of the earlier taxes rolled out last year. What do I need to do to gain
access to my Sales or Individual Income Withholding Taxes when they are
available on the MTP this year?
I already have a Sales & Use or Withholding logon, do I need to make another?
My business already uses the Maine Tax Portal, but for taxes that I don’t
handle. Do I need to create another username to use it for the taxes I work
with?
I represent a government or municipality. Do access levels or account creation
work differently for me?
The Maine Tax Portal is available now for businesses that have the following tax
account types
MAINE TAX PORTAL ACCOUNT ACCESS OVERVIEW
Web Access for Web Logons
Access types
MTP has three access types:
Access levels
GENERAL
WHAT BROWSER MUST I HAVE TO USE THE MAINE TAX PORTAL?
The Maine Tax Portal is accessible on all modern browsers, including from your
tablet or mobile device. The current version of the following browsers are
recommended:
* Microsoft Edge
* Safari
* Google Chrome
* Mozilla Firefox
* Opera
Back to top
DO I NEED TO ALLOW POP-UPS FROM THE MAINE TAX PORTAL?
Browser pop-up blockers may cause some problems accessing certain site features,
such as viewing correspondence or printable confirmations. Please ensure that
your browser's pop-up blockers are either turned off prior to accessing the
Maine Tax Portal or that the URL is added to your pop-up blocker exception list.
Back to top
GETTING STARTED
HOW DO I CREATE A USERNAME?
If you have previously filed or recently registered your tax account with Maine
Revenue Services, you are able to create a username and gain access to your
Maine Tax Portal account. This access provides the ability to electronically
file returns, make payments, and much more.
To begin:
1. Click the Create a Username link on the Maine Tax Portal homepage;
2. Complete all required information to verify your business;
3. Complete all fields to set up your new username and click the Submit button.
A valid email is required for this service.
After you have finished setting up the username, a confirmation email will be
mailed to you. Once you have received this confirmation, you are able to return
to the Maine Tax Portal homepage and logon.
Back to top
I’M A THIRD PARTY FILING ON BEHALF OF A CLIENT – HOW CAN I GET STARTED?
If you are an authorized representative of one or more businesses, including a
Tax professional, Tax preparer (at a firm or self-employed), or person with
Power of Attorney, and you are trying to access a client’s account, you will
need to create a Third Party Account:
To begin:
1. Click the Create a Username link on the Maine Tax Portal homepage;
2. Indicate that you are an Independent Third Party filing on behalf of a Maine
Tax filing person or entity;
3. Enter your Third-Party information;
4. Complete all fields to set up your new username and click the Submit button.
A valid email is required for this service.
After your Third Party Account has been set up, you may log in to request access
to your client’s tax account(s). Once your client has granted you access, you
are able to file, pay, and view correspondence from Maine Revenue Services.
Back to top
HOW CAN I REGISTER FOR THE FIRST TIME (NEW BUSINESS REGISTRATION)?
Any business that has not previously registered with Maine Revenue Services is
able to complete a paperless registration on the Maine Tax Portal.
To begin:
1. Click on the Register a Business link on the Maine Tax Portal homepage;
2. Review the instructions thoroughly to confirm you have all information ready
to complete the request;
3. Enter all required business information;
4. Select the tax accounts you need to register for based on your business
activity within the state;
5. Optional: If you are an authorized representative of the business, you may
create a Maine Tax Portal account at the same time as registering, for
easier and faster access to filing, making payments, and account
maintenance.
Back to top
HOW DO I LOG OFF?
To log out of the Maine Tax Portal, click on the Profile icon in the top right
of your screen and select the Log Off link.
Back to top
HOW CAN I CHANGE MY MULTI-FACTOR AUTHENTICATION METHOD?
Multi-factor authentication increases the security of electronic data by adding
an additional piece of knowledge to the log in processes, ensuring that a user
is who they claim to be. Every time you log into your Maine Tax Portal account,
you will be prompted to enter an authentication code sent via email, text, or
from a time-based One-Time Password (OTP) app. You may update your method of
receiving a code within your Profile settings after you have logged in.
Once logged in:
1. Click the Manage My Profile link;
2. In the Security section, click the Change Two-Step Setting link;
3. Select a new verification method;
4. Click the Save button to update.
Back to top
MANAGING MY ACCOUNT
HOW DO I CHANGE MY PASSWORD?
You may change your password once you have logged into your Maine Tax Portal
account.
After logging in:
1. Click the Manage my Profile link;
2. In the Security section, click the Change Password link;
3. Enter a password that meets all the security requirements;
4. Click OK to update your password.
Back to top
WHAT IF I HAVE FORGOTTEN MY PASSWORD?
If you are not logged in and cannot remember your password, you can reset your
password from the Maine Tax Portal homepage:
1. On the homepage, click the Forgot Username or Password? link;
2. Complete the required information regarding your username;
3. Click Submit to receive a Reset Password email to the email address
associated to the Maine Tax Portal account.If you do not receive the Reset
Password email within a few minutes, look in your spam inbox.
Back to top
HOW CAN I UPDATE MY EMAIL ADDRESS?
You may change your password once you have logged into your Maine Tax Portal
account.
After logging in:
1. Click the Manage my Profile link;
2. In the Profile section, click the Change Email link;
3. Enter your updated email address and click the OK button.
Back to top
I’M A THIRD PARTY – HOW CAN I REQUEST ACCESS TO MY CLIENT’S ACCOUNTS?
You must have a Maine Tax Portal Account to request access to your client’s tax
accounts. Once granted, you can manage each client with your single logon. To
begin, log into the Maine Tax Portal:
1. Click on the Manage my Profile link;
2. In the Profile section, click on the More… tab;
3. In the Access section, click the Request Third Party Access link;
4. Enter information for the account you are requesting access for;
5. After submitting this request, it will be pending until approved by your
client. Your client must have a Maine Tax Portal account in order to approve
this access request.
Back to top
HOW CAN I GIVE A THIRD PARTY/TAXPAYER REPRESENTATIVE ACCESS TO MY ACCOUNTS ON
THE MAINE TAX PORTAL?
You must have a Maine Tax Portal account in order to grant a Third Party access
to your accounts. After your preparer has requested access, you may approve or
manage their access while logged in.
1. Click on the Manage my Profile link;
2. In the Profile section, the More… tab;
3. In the Access section, click the Pending Third Party Requests link;
4. Grant or Deny access to any pending requests. Ensure you have verified who
is requesting access to your accounts before granting any access.
After granting access, you may manage or cease their access to your accounts.
Back to top
HOW DO I MANAGE OR CEASE A THIRD PARTY/TAXPAYER REPRESENTATIVE’S ACCESS TO MY
ACCOUNTS ON THE MAINE TAX PORTAL?
If you have given a Third Party access to your account, you may change or cease
their access to the account at any time.
After logging in:
1. Click on the Manage my Profile link;
2. In the Profile section, click the More... tab;
3. In the Access section, click the Manage Third Party Access link;
4. Click on the username of the Third party to edit the access type or to cease
all access;
5. Click the Manage Account Access hyperlink to change access to a specific
account or to cease access completely.
Back to top
PAYMENTS
HOW CAN I MAKE A PAYMENT ON THE MAINE TAX PORTAL?
You can make electronic payments through the Maine Tax Portal, even if you filed
on paper or do not have a Maine Tax Portal username.
While logged in:
1. Click on the Make a Payment link for the tax account desired;
2. Fill in the payment information for the bank account you wish to pay from;
3. Select the payment type, which will vary based on the tax account type or
any outstanding balances owed;
4. Review your payment information before submitted.
You may cancel a payment while the payment submission status is still pending,
but not after it has been processed.
If not logged in:
1. Click on the Make a Payment link for Maine Tax Portal homepage;
2. Select the payment type you wish to make;
a. If you are making a payment for a tax type not currently supported by
the Maine Tax Portal, use the link to Maine EZpay to continue with
payment;
3. Enter all required information regarding your payment;
a. Only payments from US banks are accepted on the Maine Tax Portal;
4. Review your payment information before submitting.
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CAN I SAVE MY PAYMENT INFORMATION?
Yes, your bank account information can be saved for subsequent payments. To
access this feature, you must be logged in with your username and password.
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FILING RETURNS
HOW DO I FILE A RETURN?
You must be logged into the Maine Tax Portal to file or amend a return.
After logging in:
1. Click on the View Returns link of the account you wish to file for;
2. Click the File Now link for the filing period you wish to file for;
3. On each step of the return, complete all relevant fields based on your
filing situation;
4. Review the summary of the return before submitting.
You are able to make a payment for the return amount due, if any, while filing;
opt to make a payment and fill in your payment information or used a saved
payment method and continue to submit the return.
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SAVE A RETURN TO FINISH LATER (SAVE A DRAFT)
Returns may be saved as a draft if you are unable to complete but have begun
entering filing information. To save a return as a draft:
1. While working on a return, click the Save Draft button.
To continue working on your return, log into the Maine Tax Portal:
1. Navigate back to the account and filing period;
2. Click the View Submission link;
3. From the submission screen you will have the ability to continue editing and
submit or delete your draft.
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MAINE TAX PORTAL ACCOUNT ACCESS FAQ
WHAT INFORMATION DO I NEED TO GATHER BEFORE REGISTERING A NEW BUSINESS ON THE
MTP?
The Maine Tax Portal (MTP) is available to use for all the tax types listed at
the end of this document, paid preparers, third parties, estates, anyone
requesting a refund and other non-logged in options, in addition to those
registering for a new business.
New business registration is only available for businesses or sole proprietors
who are just starting business in Maine and need to file or pay for the very
first time. Before you begin, you should gather the following information, as it
is required for registration:
* Federal Employer ID Number (FEIN) OR Social Security Number (SSN) for sole
proprietorships only
* Business legal name
* Activity start date for your business
* Contact information for a business representative
* Contact information for your business officer(s) including title(s) and
Social Security Number(s)
* Physical and mailing address information
* Activity start dates, filing frequencies, and fiscal months for each tax type
you are registering
Fill in all required or relevant information on each step of the registration.
If you need to edit any information that you entered, you can use the Previous
button or click on any of the section titles listed at the top of the screen. At
the end of your registration, you have the option to create a username for your
new business.
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I AM ALREADY REGISTERED ON THE MAINE TAX PORTAL TO FILE CORPORATE INCOME TAX OR
ONE OF THE EARLIER TAXES ROLLED OUT LAST YEAR. WHAT DO I NEED TO DO TO GAIN
ACCESS TO MY SALES OR INDIVIDUAL INCOME WITHHOLDING TAXES WHEN THEY ARE
AVAILABLE ON THE MTP THIS YEAR?
If you have Master Access, the new Rollout 2 tax types will be viewable on the
summary page after signing into the Maine Tax Portal. To gain access to the
account, click on the Add access to this account hyperlink. If you don’t have
Master Access, you will need to request it from someone who does.
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I ALREADY HAVE A SALES & USE OR WITHHOLDING LOGON, DO I NEED TO MAKE ANOTHER?
If you are currently using i-File to manage your Withholding or Sales and Use
Tax accounts, you will need to Create a Username on the Maine Tax Portal
starting December 2022. Your i-File and/or EZpay username and passwords will not
be brought into the new system.
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MY BUSINESS ALREADY USES THE MAINE TAX PORTAL, BUT FOR TAXES THAT I DON’T
HANDLE. DO I NEED TO CREATE ANOTHER USERNAME TO USE IT FOR THE TAXES I WORK
WITH?
Yes, another username is needed as every individual accessing the accounts
should have their own username and password; passwords should not be shared. You
can create another username using the instructions to Create a Username and then
set up access for the tax accounts you need to work with.
It is also possible for one user to create Secondary Logons; a Secondary Logon
is a username issued to another individual via email, but the access can be
restricted by the issuer. This is most used when someone in a supervisory
capacity needs to allow another individual within the company access to file or
make payments for a specific tax or taxes.
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I REPRESENT A GOVERNMENT OR MUNICIPALITY. DO ACCESS LEVELS OR ACCOUNT CREATION
WORK DIFFERENTLY FOR ME?
No, accounts and access levels work the same for governments and municipalities
as they do for Businesses.
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THE MAINE TAX PORTAL IS AVAILABLE NOW FOR BUSINESSES THAT HAVE THE FOLLOWING TAX
ACCOUNT TYPES:
* Blueberry Tax
* Business Equipment Tax Reimbursement
* Cannabis Excise Tax
* Corporate Income Tax
* Fire Investigation and Prevention Tax (*must also be registering for
Insurance Premiums)
* Franchise Tax
* Health Care Provider Tax
* Income Tax Withholding
* Insurance Premiums Tax
* Mahogany Quahog Tax
* Non-admitted Premiums Tax
* Pass-Through Withholding Tax
* Potato Tax
* Railroad Tax
* Sales and Use Tax
* Service Provider Tax
* Use Tax
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MAINE TAX PORTAL ACCOUNT ACCESS OVERVIEW
WEB ACCESS FOR WEB LOGONS
Security in the Maine Tax Portal is handled by specifying the web access for web
logons. There are two different methods for specifying the level of access a web
logon has:
* Access type: Controls the actions a user can take when they are managing
their profile and submitting customer-level web requests
* Access level: Controls the actions a user can take when they are managing
their account, a filing period, or submitting account- and period-level
requests on behalf of other users
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ACCESS TYPES
An access type is associated with a web logon in two different ways:
* Access type for the web logon itself: This mainly applies to logon-level
requests and access management
* Access type for a specific customer: Controls the actions a user can take
when they are managing their account, a filing period, or submitting account-
and period-level requests on behalf of other users
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MTP HAS THREE ACCESS TYPES:
* Master (Full Access): This is the primary access type for a customer;
typically, there is only one Master logon for a customer. The first customer
to establish credentials on the MTP for a given FEIN/SSN will be given the
“Master” privileges for that taxpayer. Masters have the highest level of
access for access management. These logons can also create new logons and
cease existing logons
* Administrator: Administrators have nearly the same access as Masters. They
can create new logons, cease existing logons, and change access for other
logons, though they are not able to cease Masters. By default, Administrators
only have access to accounts given to them by Masters or other Administrators
* User: This access type has a limited set of access. A User may be able to
submit basic requests, but they cannot see or manage access for other logons
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ACCESS TYPES
An access type is associated with a web logon in two different ways:
* File Returns: File returns for the specified account(s)
* Make Payments: Make payments for the specified account(s)
* File and Pay: File returns and make payments for the specified account(s)
Actions in Maine Tax Portal Master Administrator User View account information X
X X* File returns X X X* Make payments X X X* Create new web logons X X Cease
existing web logons X X Change web logon access for other logons X X Cease
existing web logons X X Create secondary logons (Admin/User) X X Cease web
logons with Master access X
User access is limited by the access they are given by Master and/or
Administrators.
*Municipalities and Governments have the same access rules as businesses.
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