www.travismathew.com
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2a02:26f0:6c00::210:baea
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Submitted URL: http://enews.travismathew.com/q/0KpEN_J_3wX_0XtzWiFX7-bBIPiFwed5zklZcOJdGVyZXNhLnNtaXRoQHN0am9lLm9yZ8OIy9R0LF--c6L13whseVKFIGM...
Effective URL: https://www.travismathew.com/TM/NEW/New-Arrivals/c/0111?trk_msg=IMLSCFFET37KN361D5EE3Q3PTS&trk_contact=E8KT42FFNP6DBRRV92VQV1...
Submission: On September 22 via api from US — Scanned from DE
Effective URL: https://www.travismathew.com/TM/NEW/New-Arrivals/c/0111?trk_msg=IMLSCFFET37KN361D5EE3Q3PTS&trk_contact=E8KT42FFNP6DBRRV92VQV1...
Submission: On September 22 via api from US — Scanned from DE
Form analysis 5 forms found in the DOM
Name: accessiblityForm —
<form class="m-0" name="accessiblityForm">
<input type="hidden" id="accesibility_refreshScreenReaderBufferField" name="accesibility_refreshScreenReaderBufferField" value="">
</form>Name: sortForm1 — GET #
<form id="sortForm1" name="sortForm1" method="get" action="#" style="margin-top:0;margin-bottom:0;" class="text-right">
<span>Sort:</span>
<div id="sort-dropdown" class="btn-group dropdown">
<a id="toggle-sort-selector" data-sort-code="" class="btn">Relevance</a>
<button class="btn dropdown-toggle" role="button" aria-labelledby="sort-dropdown" id="keypress_toggle" aria-expanded="false">
<span class="caret"></span>
<span class="caret"></span>
</button>
<input type="hidden" id="selecteditemvalue" name="sort">
<ul id="sortOptions1" class="sortOptions dropdown-menu dropdown-menu-right sort-selector sort_filter_facet" role="listbox">
<li id="selecteditem" role="option"><a class="selected-sort">null</a></li>
<li id="selecteditem" title="" role="option"></li>
<li id="selecteditem" title="title asc" role="option"><a class="selected-sort" href="https://www.travismathew.com/TM/NEW/New-Arrivals/c/0111?sort=title asc">Name (Ascending)</a>
</li>
<li id="selecteditem" title="title desc" role="option"><a class="selected-sort" href="https://www.travismathew.com/TM/NEW/New-Arrivals/c/0111?sort=title desc">Name (Descending)</a>
</li>
<li id="selecteditem" title="price asc" role="option"><a class="selected-sort" href="https://www.travismathew.com/TM/NEW/New-Arrivals/c/0111?sort=price asc">Price (Lowest First)</a>
</li>
<li id="selecteditem" title="price desc" role="option"><a class="selected-sort" href="https://www.travismathew.com/TM/NEW/New-Arrivals/c/0111?sort=price desc">Price (Highest First)</a>
</li>
</ul>
</div>
</form>Name: pickupInStoreForm — POST /TM/NEW/New-Arrivals/c/0111?trk_msg=IMLSCFFET37KN361D5EE3Q3PTS&trk_contact=E8KT42FFNP6DBRRV92VQV1TV58&trk_sid=6J4B6FAVSHI3C38N1J341U6120&trk_link=5JTU8H0SDU7477A6UOMIUOCKFC&EmailKey=D5B4E44545B2F4556533E4113E&utm_source=listrak&utm_medium=email&utm_term=https%3a%2f%2fwww.travismathew.com%2fTM%2fNEW%2fNew-Arrivals%2fc%2f0111&utm_campaign=TM_Acquisition_D3-Fink2.0
<form id="pickupInStoreForm" name="pickupInStoreForm"
action="/TM/NEW/New-Arrivals/c/0111?trk_msg=IMLSCFFET37KN361D5EE3Q3PTS&trk_contact=E8KT42FFNP6DBRRV92VQV1TV58&trk_sid=6J4B6FAVSHI3C38N1J341U6120&trk_link=5JTU8H0SDU7477A6UOMIUOCKFC&EmailKey=D5B4E44545B2F4556533E4113E&utm_source=listrak&utm_medium=email&utm_term=https%3a%2f%2fwww.travismathew.com%2fTM%2fNEW%2fNew-Arrivals%2fc%2f0111&utm_campaign=TM_Acquisition_D3-Fink2.0"
method="post">
<div class="form-group row">
<div class="col-md-4 f-label__wrapper input-pr-2 width200">
<input type="text" placeholder="City or Zip Code" class="form-control c__input input--shade" name="locationQuery" data-id="locationForSearch">
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<div class="col-md-4 f-label__wrapper input-pr-2 distance--select--dropdown">
<div class="distance--select--custom">
<select class="form-control c__input" name="distance" data-id="distance">
<option value="">Distance</option>
<option value="1">1 Miles</option>
<option value="5">5 Miles</option>
<option value="10">10 Miles</option>
<option value="25">25 Miles</option>
<option value="50">50 Miles</option>
</select>
</div>
</div>
<div class="col-md-4 f-label__wrapper width200">
<button class="btn btn--primary btn--primary-light text-uppercase" type="button" data-id="pickupstore_location_search_button"> Search</button>
</div>
<input type="hidden" name="cartPage" data-id="atCartPage" value="">
<input type="hidden" name="entryNumber" value="" data-id="entryNumber">
</div>
<div>
<input type="hidden" name="CSRFToken" value="f99ae0d3-d477-4bf7-9347-f9e7ca2ab2c3">
</div>
</form>Name: subscribeNewsLetter — /subscribeNewsLetter
<form action="/subscribeNewsLetter" name="subscribeNewsLetter" id="subscribeNewsLetter" novalidate="novalidate">
<div class="b--promo__form">
<div class="row">
<div class="custom-width__highlights">
<div class="form-group b--promo__form__form-group">
<label for="listrak_capture_emailId" class="sr-only">Email address</label>
<input type="email" class="form-control b--promo__form__form-control" id="listrak_capture_emailId" placeholder="Email address" name="email" required="required">
<div id="submit">
<a href="javascript:;" role="button" class="btn btn--secondary text-uppercase capture_email"> Join</a>
</div>
</div>
<p class="b--promo__form__form-group">*For new customers only. Not valid on corkcicle, luggage or sale items. Cannot be combined with additional offers.</p>
</div>
</div>
</div>
</form>GET https://tr.snapchat.com/cm/i
<form method="GET" action="https://tr.snapchat.com/cm/i" target="snap0608519636280378" accept-charset="utf-8" style="display: none;"><iframe id="snap0608519636280378" name="snap0608519636280378"></iframe><input name="pid"></form>Text Content
text.skipToContent text.skipToNavigation
*
*
* Join / Log In
*
* Account Dashboard
* Profile
* Orders
* Rewards
* Wishlist
* Preference Center
* Logout
*
*
Skip To Content
Search
Join Log In
* NEW
NEW
* NEW ARRIVALS
* BEST SELLERS
* SHOP THE LOOK
Your new polo is here & in camo Shop Park It >
Best Selling shorts, polos and more Shop Best Sellers >
* TOPS
TOPS
* POLOS
* T-SHIRTS
* BUTTON-UPS
* OUTERWEAR
* Youth Tops
* SHOP ALL
Your new polo for the summer finale Shop Chromatic >
The softest hoodie you’ll ever own Shop Cloud Hoodie >
* BOTTOMS
BOTTOMS
* SHORTS
* BOARDSHORTS
* PANTS
* Youth Bottoms
* SHOP ALL
Never be short on style Shop Pinch Hitter >
The only pants you’ll need all season Shop Pants >
* FOOTWEAR
FOOTWEAR
* GOLF SHOES
* CASUAL SHOES
Featuring The Daily-Knit Shoes Shop The Daily >
Ringer Spiked Golf Shoes Shop Ringer >
* HATS
HATS
* SNAPBACK HATS
* FITTED HATS
* BEANIES
* DESTINATION HATS
* Youth Hats
* SHOP ALL
Top off your look with fitted headwear Shop Fitted Hats >
Our new removable patch snapback hat Shop Not Applicable >
* ACCESSORIES
ACCESSORIES
* TM X Bumpboxx
* Belts
* Socks
* Boxers
* Face Masks
* SUNGLASSES
* LUGGAGE
* TM X CORKCICLE
* OTHER
* SHOP ALL
Haystacked reversible face mask Shop Haystacked >
* COLLECTIONS
COLLECTIONS
* Eco Collection
* CLOUD COLLECTION
* Outerwear Collection
* The Perfect Shoe
* The Perfect Short
* The Perfect Polo
* The Cloud Flannel
* Red White and Blue
* HEATER SERIES
* Life Of The Party
* Open To Close
* LEGACY DENIM
* ESSENTIALS
* DESTINATIONS
DESTINATIONS
* ARIZONA
* BOSTON
* CALIFORNIA
* CHICAGO
* COLORADO
* FLORIDA
* HAWAII
* LAS VEGAS
* MICHIGAN
* MINNESOTA
* TEXAS
* UTAH
Our Best Selling Location Shop Texas >
* SALE
SALE
* 25% Off Tops
* 25% Off Bottoms
* 25% Off Hats
* 25% Off Accessories
* Shop All Sale
25% Off Honokalani Polo Shop Honokalani >
* DISCOVER
DISCOVER
* STORE LOCATOR
* TM REWARDS
* STORIES
* Life On Tour
* Fabric & Tech
* AMBASSADORS
TM REWARDS IS HERE! Learn More >
Shop at your local TM retail store Store Locator >
NEW
NEW
* NEW ARRIVALS
* BEST SELLERS
* SHOP THE LOOK
Your new polo is here & in camo Shop Park It >
Best Selling shorts, polos and more Shop Best Sellers >
TOPS
TOPS
* POLOS
* T-SHIRTS
* BUTTON-UPS
* OUTERWEAR
* Youth Tops
* SHOP ALL
Your new polo for the summer finale Shop Chromatic >
The softest hoodie you’ll ever own Shop Cloud Hoodie >
BOTTOMS
BOTTOMS
* SHORTS
* BOARDSHORTS
* PANTS
* Youth Bottoms
* SHOP ALL
Never be short on style Shop Pinch Hitter >
The only pants you’ll need all season Shop Pants >
FOOTWEAR
FOOTWEAR
* GOLF SHOES
* CASUAL SHOES
Featuring The Daily-Knit Shoes Shop The Daily >
Ringer Spiked Golf Shoes Shop Ringer >
HATS
HATS
* SNAPBACK HATS
* FITTED HATS
* BEANIES
* DESTINATION HATS
* Youth Hats
* SHOP ALL
Top off your look with fitted headwear Shop Fitted Hats >
Our new removable patch snapback hat Shop Not Applicable >
ACCESSORIES
ACCESSORIES
* TM X Bumpboxx
* Belts
* Socks
* Boxers
* Face Masks
* SUNGLASSES
* LUGGAGE
* TM X CORKCICLE
* OTHER
* SHOP ALL
Haystacked reversible face mask Shop Haystacked >
COLLECTIONS
COLLECTIONS
* Eco Collection
* CLOUD COLLECTION
* Outerwear Collection
* The Perfect Shoe
* The Perfect Short
* The Perfect Polo
* The Cloud Flannel
* Red White and Blue
* HEATER SERIES
* Life Of The Party
* Open To Close
* LEGACY DENIM
* ESSENTIALS
The Best Selling Perfect Polo Shop The Zinna >
Performance Cloud ft. Wanderlust Shop Wanderlust >
DESTINATIONS
DESTINATIONS
* ARIZONA
* BOSTON
* CALIFORNIA
* CHICAGO
* COLORADO
* FLORIDA
* HAWAII
* LAS VEGAS
* MICHIGAN
* MINNESOTA
* TEXAS
* UTAH
Our Best Selling Location Shop Texas >
Our best selling location Shop Hawaii >
SALE
SALE
* 25% Off Tops
* 25% Off Bottoms
* 25% Off Hats
* 25% Off Accessories
* Shop All Sale
25% Off Honokalani Polo Shop Honokalani >
DISCOVER
DISCOVER
* STORE LOCATOR
* TM REWARDS
* STORIES
* Life On Tour
* Fabric & Tech
* AMBASSADORS
TM REWARDS IS HERE! Learn More >
Shop at your local TM retail store Store Locator >
Pause Resume
JUST IN! NEW ECO COLLECTION Shop Now>
ABOUT TM REWARDS
WHAT IS THE TRAVISMATHEW REWARDS PROGRAM AND HOW DOES IT WORK?
The TravisMathew Rewards Program was established to reward our most loyal and
hardworking customers like you. For every $1.00 spent on qualifying purchases at
TravisMathew.com or a TravisMathew Company Store, you will receive five (5)
loyalty points. You can then use your points, which act like currency to get
discounts on merchandise. Please refer to the TravisMathew Rewards Terms and
Conditions for the full details of the program terms.
TravisMathew Rewards is free to join and participants can also receive points by
participating in various activities found on your Activities page and Refer a
friend page.
This program is available to legal residents of the United States, who must be
16 years of age or older.
Once you've signed up to the program, checkout the Rewards Program dashboard
page in your account and learn how to get started.
Participants will receive free ground shipping and free returns just for
joining. Free Ground and 2-day shipping promotion is only valid for shipping
addresses in the United States. Standard order processing rules apply. Order by
3pm PT (6pm ET) Mon-Fri and your items will ship same day. Delivery dates at
checkout are estimates and may vary slightly.
As an added benefit, as a TravisMathew Rewards participant, you have the
opportunity to unlock new rewards as you achieve new tier statuses, such as free
annual gifts, free 2-day shipping and free tailoring in retail stores.
HOW CAN I JOIN?
You can join the TravisMathew Rewards Program by signing up online here, or by
visiting a TravisMathew Company Retail store. Participants must be sixteen (16)
years or older to join the program. The program is only available to residents
of the United States.
DO I NEED TO HAVE A TRAVISMATHEW.COM ACCOUNT TO PARTICIPATE?
No. You can sign up to be a loyalty participant at a TravisMathew Company Store
which will allow you to earn and redeem points from store purchases; however,
you will still need a TravisMathew.com account in order to earn and redeem
points for qualifying purchases online, view your profile and earn points for
other activities.
WILL I GET A PHYSICAL REWARDS PROGRAM CARD?
You will not receive a physical card. However, you can access your account at
any time at TravisMathew.com or by visiting a TravisMathew Company Store
associate, who can look up your account with the email address or phone number
you used when signing up for the program.
EARNING POINTS
HOW DO I EARN POINTS?
Participants are able to earn points on purchases made at TravisMathew.com and
at a TravisMathew Company Store, as well as by participating in various
activities list on the earn points page in your account dashboard.
On purchases, 5 points are awarded for each qualifying dollar spent. Points are
only awarded on the net amount / subtotal - less discounts, rewards, etc., (not
on taxes, shipping, or any other fees).
WHERE CAN I MAKE A QUALIFYING PURCHASE FOR POINTS?
Purchases made at TravisMathew.com or a TravisMathew Company Store are
considered qualifying purchases for points, subject to certain exclusions. Bulk
or wholesale purchases made with other discounts and/or special pricing do not
qualify for loyalty points. Gift card purchases, sales tax and shipping costs do
not qualify for loyalty points. Points are only awarded for the use of a gift
card, not purchase of gift card.
HOW DO I RECEIVE POINTS ONLINE?
Yes. If you are purchasing product on TravisMathew.com, you must be logged into
your account that is connected to your TravisMathew Rewards participation in
order to receive points for a qualifying purchase.
HOW DO I RECEIVE POINTS IN STORE OR THROUGH CUSTOMER SERVICE?
If you are purchasing product at a TravisMathew Company Store or through
Customer Service, you must inform the associate at the time of sale that you are
a loyalty participant to ensure your points are properly tracked with a
qualifying purchase.
CAN I RECEIVE POINTS AT A TRAVISMATHEW RETAIL PARTNER?
At this time, participants cannot receive points through TravisMathew retail
partners.
WILL PURCHASES MADE BEFORE THE LOYALTY PROGRAM LAUNCH COUNT AS QUALIFYING
PURCHASES TOWARDS THE TRAVISMATHEW REWARDS PROGRAM?
No. Existing customers will not receive credit for purchases made prior to
January 6, 2020.
CAN I RECEIVE POINTS ON PURCHASES PRIOR TO ENROLLMENT?
No. You cannot receive points on purchases made prior to your enrollment in the
program.
WHEN WILL MY POINTS SHOW UP IN MY ACCOUNT?
In most instances, your points should be available on your TravisMathew.com
profile within forty-eight (48) hours from purchase. However, it may take up to
ten (3) business days for points from eligible purchases to post to your
TravisMathew Rewards Program account.
HOW DO I USE POINTS?
TM Points act as currency to be spent at TravisMathew.com or a TravisMathew
Company Store. Every 100 points earned is worth a $1 reward.
As long as you have 500 points in your balance, you can redeem rewards points
towards merchandise. The maximum amount of points available to be redeemed will
be pre-populated at checkout. You can adjust how many points you would like to
redeem by increments of 100 points, if your balance has above 500 points,
rounded to the nearest dollar. We will allow participants to override what is
pre-populated at checkout. You will only be able to override the amount to a
lesser amount, but no less than $5.00. Enter the reward amount you would like to
redeem at checkout and click redeem. You can use points to pay for the complete
subtotal of the order. Note, if the amount of points redeemed is greater than
the item subtotal. For example, $99.75 in merchandise, and redeeming 10,000
points, you will forfeit the remaining 25 points. Points may be split or
combined with other coupons. Please see the full Terms and Conditions for
additional details.
WILL I GET CHANGE BACK FROM USING MORE POINTS THAN WHAT IS NEEDED TO COVER THE
SUB TOTAL OF AN ORDER?
You will not get change back from if you redeem points when making a purchase.
You must make a purchase greater than $0.01 over the total value of points
amount in order to redeem it at checkout or online. The redemption of points is
rounded to the nearest dollar, and do not include decimals or cents.
CAN I GET MY POINTS RETURNED TO MY ACCOUNT IF I DECIDE TO RETURN AN ITEM FROM AN
ORDER THAT I REDEEMED POINTS ON?
Yes. If you return one item from a total order of 3 items for example, we would
just return the points on that specific item, not at the order level.
WHAT HAPPENS IF TRAVISMATHEW CANNOT FULFILL MY ORDER AND REWARD POINTS WERE
USED?
The value of the rewards points will be refunded to your loyalty account.
HOW WILL I BE NOTIFIED WHEN I HAVE ENOUGH POINTS TO REDEEM?
You can check the points in your account anytime by logging into your account
TravisMathew.com, at a TravisMathew Company Store, or by calling Customer
Service at 1-877-969-1952. You must have at least 500 points in your account for
the availability of redemption to appear at checkout.
IS IT POSSIBLE FOR POINTS TO BE DEDUCTED FROM MY ACCOUNT?
Points can be removed from your account based on returned purchases or not
making a qualified purchase within a 365-day period of joining.
DO MY POINTS EXPIRE?
All your TM Points will expire 365 days from the date of your last qualifying
purchase.
WILL THERE BE NEW REWARDS AND POINT EARNING ACTIVITIES AVAILABLE?
New rewards and point earning activities will be added to the TravisMathew
Rewards Program periodically. Please check the loyalty site for program updates.
CAN I TRANSFER MY POINTS TO ANOTHER PARTICIPANT?
You cannot transfer your loyalty points to another loyalty participant or person
who is not a participant. Loyalty points are non-transferable.
STATUSES
HOW CAN I OBTAIN DIFFERENT STATUSES IN THE TRAVISMATHEW REWARDS PROGRAM?
Once a member spends $500 in net TravisMathew spend, the member will unlock
Preferred status and its associated benefits. At $1,000 in net TravisMathew
spend, the member will unlock Executive status and its associated benefits. A
status is calculated on annual net spend by calendar year. Learn more about the
different statuses. Once you unlock a new status, we'll notify you via email, or
you can see real-time upgrades in your account dashboard. Login and click the
rewards dashboard. Make sure to sign up for email to ensure you receive these
important messages about your rewards account.
HOW DO THE TIER QUALIFICATIONS WORK?
Tier status is based on the net purchase amount and adjustments in the previous
calendar year. Once an account advances to a new tier status, it remains at that
status for the rest of the calendar year, and the next calendar year. Rewards
points earned do not count towards tier status. To learn about the details of
the tier qualifications, visit the TravisMathew Rewards Program page.
WHEN WILL I RECEIVE MY FREE ANNUAL GIFT AS A PART OF MY TIER STATUS?
The free annual gifts will be distributed in every January to members of each
qualifying tier status as of Dec 31st of the preceding calendar year. You will
receive an email with a coupon code to enter at checkout which will deduct the
full price of the product, including taxes. As an Executive Status Member,
you’ll be able to choose any free polo valued up to $99.95. As a Preferred
Status Member, you'll be able to choose any free hat, valued up to $54.95.
WILL I PAY FOR SHIPPING ON AN ANNUAL GIFT THAT I OBTAINED WITH MY REWARDS
STATUS/TIER?
As a member of TravisMathew Rewards, you have free standard shipping so you will
not pay for the shipping cost of a reward merchandise you obtained with your
status/tier if the item is shipped within the contiguous United States. If you
are part of the Executive tier status, you will automatically earn free 2-day
shipping.
CAN I RETURN A REWARD I RECEIVED AS PART OF MY TIER STATUS?
Generally, you cannot return an annual gift. However, if there is a
manufacturer's defect with that merchandise, please contact the TravisMathew
Rewards Program Customer Service line at 1-877-969-1952 or email us at
customerservice@travismathew.com for assistance.
HOW DO I RECEIVE MY FREE TAILORING REWARD?
As a part of the Executive tier, you get free tailoring of our pants at any
TravisMathew Company retail store. Simply ask any store sales representative for
assistance and they will help you get your pants tailored.
WHAT IS VIP STATUS?
From time to time, you deserve to be treated like a king. Make sure you sign up
for TM Rewards for a chance to be true VIP royalty with TravisMathew and unlock
exclusive benefits.
ACCOUNT MANAGEMENT
WHO CAN I CALL IF I'M HAVING TROUBLE WITH MY ACCOUNT?
Please contact the TravisMathew Rewards Program Customer Service line at
1-877-969-1952 or email us at customerservice@travismathew.com.
WHAT IF I LOST MY PASSWORD?
Click the 'forgot password' link on the log in page or contact the TravisMathew
Rewards Program Customer Service line at 1-877-969-1952 for assistance.
WHAT IF I WANT TO CHANGE MY EMAIL ADDRESS THAT IS ASSOCIATED WITH MY REWARDS
ACCOUNT?
Login to your account and click profile to edit the email address that is saved
on file, or contact the TravisMathew Rewards Program Customer Service line at
1-877-969-1952 for assistance.
HOW DO I CANCEL MY PARTICIPATION?
We hate to see you go, but if you want to cancel your participation, please
contact the TravisMathew Program Customer Service line at 1-877-969-1952 to be
removed from the program. You can also go to your account dashboard and click on
delete.
CAN MY TRAVISMATHEW REWARDS ACCOUNT BE TERMINATED?
We can terminate any member from the TravisMathew Rewards program, for any
reason including, but not limited to, a member's failure to comply with
TravisMathew Rewards Program Terms and Conditions.
WHAT DOES TRAVISMATHEW DO WITH THE INFORMATION I PROVIDE YOU?
Please see TravisMathew's Privacy Policy for details.
CAN I SHARE MY LOYALTY ACCOUNT WITH OTHERS?
No. Participation is on an individual basis and points are non-transferable.
WHY AM I RECEIVING TRAVISMATHEW AND CUATER EMAILS?
When you opted in to TravisMathew Rewards, you also opted in to receive
marketing emails from TravisMathew and Cuater. But don't worry, you can
unsubscribe at any time.
HOW DO I UNSUBSCRIBE FROM TRAVISMATHEW MARKETING EMAILS?
You may opt-out of receiving TravisMathew marketing emails at any time by
clicking the "unsubscribe" link in the email to manage your preferences. You can
choose to unsubscribe from all emails or elect to only receive loyalty emails:
communications concerning your membership account and other service-related
communications. You can find more information by visiting the TravisMathew
Rewards Program Terms & Conditions and the TravisMathew Privacy Policy.
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Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu
fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in
culpa qui officia deserunt mollit anim id est laborum.
THANKS FOR JOINING!
Enjoy free shipping on your next order
Please check your email to complete registration
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WHAT IS THE TRAVISMATHEW REWARDS PROGRAM AND HOW DOES IT WORK?
The TravisMathew Rewards Program was established to reward our most loyal and
hardworking customers like you. For every $1.00 spent on qualifying purchases at
TravisMathew.com or a TravisMathew Company Store, you will receive five (5)
loyalty points. You can then use your points, which act like currency to get
discounts on merchandise. Please refer to the TravisMathew Rewards Terms and
Conditions for the full details of the program terms.
TravisMathew Rewards is free to join and participants can also receive points by
participating in various activities found on your Activities page and Refer a
friend page.
This program is available to legal residents of the United States, who must be
16 years of age or older.
Once you've signed up to the program, checkout the Rewards Program dashboard
page in your account and learn how to get started.
Participants will receive free ground shipping and free returns just for
joining. Free Ground and 2-day shipping promotion is only valid for shipping
addresses in the United States. Standard order processing rules apply. Order by
3pm PT (6pm ET) Mon-Fri and your items will ship same day. Delivery dates at
checkout are estimates and may vary slightly.
As an added benefit, as a TravisMathew Rewards participant, you have the
opportunity to unlock new rewards as you achieve new tier statuses, such as free
annual gifts, free 2-day shipping and free tailoring in retail stores.
HOW CAN I JOIN?
You can join the TravisMathew Rewards Program by signing up online here, or by
visiting a TravisMathew Company Retail store. Participants must be sixteen (16)
years or older to join the program. The program is only available to residents
of the United States.
DO I NEED TO HAVE A TRAVISMATHEW.COM ACCOUNT TO PARTICIPATE?
No. You can sign up to be a loyalty participant at a TravisMathew Company Store
which will allow you to earn and redeem points from store purchases; however,
you will still need a TravisMathew.com account in order to earn and redeem
points for qualifying purchases online, view your profile and earn points for
other activities.
WILL I GET A PHYSICAL REWARDS PROGRAM CARD?
You will not receive a physical card. However, you can access your account at
any time at TravisMathew.com or by visiting a TravisMathew Company Store
associate, who can look up your account with the email address or phone number
you used when signing up for the program.
EARNING POINTS
HOW DO I EARN POINTS?
Participants are able to earn points on purchases made at TravisMathew.com and
at a TravisMathew Company Store, as well as by participating in various
activities list on the earn points page in your account dashboard.
On purchases, 5 points are awarded for each qualifying dollar spent. Points are
only awarded on the net amount / subtotal - less discounts, rewards, etc., (not
on taxes, shipping, or any other fees).
WHERE CAN I MAKE A QUALIFYING PURCHASE FOR POINTS?
Purchases made at TravisMathew.com or a TravisMathew Company Store are
considered qualifying purchases for points, subject to certain exclusions. Bulk
or wholesale purchases made with other discounts and/or special pricing do not
qualify for loyalty points. Gift card purchases, sales tax and shipping costs do
not qualify for loyalty points. Points are only awarded for the use of a gift
card, not purchase of gift card.
HOW DO I RECEIVE POINTS ONLINE?
Yes. If you are purchasing product on TravisMathew.com, you must be logged into
your account that is connected to your TravisMathew Rewards participation in
order to receive points for a qualifying purchase.
HOW DO I RECEIVE POINTS IN STORE OR THROUGH CUSTOMER SERVICE?
If you are purchasing product at a TravisMathew Company Store or through
Customer Service, you must inform the associate at the time of sale that you are
a loyalty participant to ensure your points are properly tracked with a
qualifying purchase.
CAN I RECEIVE POINTS AT A TRAVISMATHEW RETAIL PARTNER?
At this time, participants cannot receive points through TravisMathew retail
partners.
WILL PURCHASES MADE BEFORE THE LOYALTY PROGRAM LAUNCH COUNT AS QUALIFYING
PURCHASES TOWARDS THE TRAVISMATHEW REWARDS PROGRAM?
No. Existing customers will not receive credit for purchases made prior to
January 6, 2020.
CAN I RECEIVE POINTS ON PURCHASES PRIOR TO ENROLLMENT?
No. You cannot receive points on purchases made prior to your enrollment in the
program.
WHEN WILL MY POINTS SHOW UP IN MY ACCOUNT?
In most instances, your points should be available on your TravisMathew.com
profile within forty-eight (48) hours from purchase. However, it may take up to
ten (3) business days for points from eligible purchases to post to your
TravisMathew Rewards Program account.
HOW DO I USE POINTS?
TM Points act as currency to be spent at TravisMathew.com or a TravisMathew
Company Store. Every 100 points earned is worth a $1 reward.
As long as you have 500 points in your balance, you can redeem rewards points
towards merchandise. The maximum amount of points available to be redeemed will
be pre-populated at checkout. You can adjust how many points you would like to
redeem by increments of 100 points, if your balance has above 500 points,
rounded to the nearest dollar. We will allow participants to override what is
pre-populated at checkout. You will only be able to override the amount to a
lesser amount, but no less than $5.00. Enter the reward amount you would like to
redeem at checkout and click redeem. You can use points to pay for the complete
subtotal of the order. Note, if the amount of points redeemed is greater than
the item subtotal. For example, $99.75 in merchandise, and redeeming 10,000
points, you will forfeit the remaining 25 points. Points may be split or
combined with other coupons. Please see the full Terms and Conditions for
additional details.
WILL I GET CHANGE BACK FROM USING MORE POINTS THAN WHAT IS NEEDED TO COVER THE
SUB TOTAL OF AN ORDER?
You will not get change back from if you redeem points when making a purchase.
You must make a purchase greater than $0.01 over the total value of points
amount in order to redeem it at checkout or online. The redemption of points is
rounded to the nearest dollar, and do not include decimals or cents.
CAN I GET MY POINTS RETURNED TO MY ACCOUNT IF I DECIDE TO RETURN AN ITEM FROM AN
ORDER THAT I REDEEMED POINTS ON?
Yes. If you return one item from a total order of 3 items for example, we would
just return the points on that specific item, not at the order level.
WHAT HAPPENS IF TRAVISMATHEW CANNOT FULFILL MY ORDER AND REWARD POINTS WERE
USED?
The value of the rewards points will be refunded to your loyalty account.
HOW WILL I BE NOTIFIED WHEN I HAVE ENOUGH POINTS TO REDEEM?
You can check the points in your account anytime by logging into your account
TravisMathew.com, at a TravisMathew Company Store, or by calling Customer
Service at 1-877-969-1952. You must have at least 500 points in your account for
the availability of redemption to appear at checkout.
IS IT POSSIBLE FOR POINTS TO BE DEDUCTED FROM MY ACCOUNT?
Points can be removed from your account based on returned purchases or not
making a qualified purchase within a 365-day period of joining.
DO MY POINTS EXPIRE?
All your TM Points will expire 365 days from the date of your last qualifying
purchase.
WILL THERE BE NEW REWARDS AND POINT EARNING ACTIVITIES AVAILABLE?
New rewards and point earning activities will be added to the TravisMathew
Rewards Program periodically. Please check the loyalty site for program updates.
CAN I TRANSFER MY POINTS TO ANOTHER PARTICIPANT?
You cannot transfer your loyalty points to another loyalty participant or person
who is not a participant. Loyalty points are non-transferable.
STATUSES
HOW CAN I OBTAIN DIFFERENT STATUSES IN THE TRAVISMATHEW REWARDS PROGRAM?
Once a member spends $500 in net TravisMathew spend, the member will unlock
Preferred status and its associated benefits. At $1,000 in net TravisMathew
spend, the member will unlock Executive status and its associated benefits. A
status is calculated on annual net spend by calendar year. Learn more about the
different statuses. Once you unlock a new status, we'll notify you via email, or
you can see real-time upgrades in your account dashboard. Login and click the
rewards dashboard. Make sure to sign up for email to ensure you receive these
important messages about your rewards account.
HOW DO THE TIER QUALIFICATIONS WORK?
Tier status is based on the net purchase amount and adjustments in the previous
calendar year. Once an account advances to a new tier status, it remains at that
status for the rest of the calendar year, and the next calendar year. Rewards
points earned do not count towards tier status. To learn about the details of
the tier qualifications, visit the TravisMathew Rewards Program page.
WHEN WILL I RECEIVE MY FREE ANNUAL GIFT AS A PART OF MY TIER STATUS?
The free annual gifts will be distributed in every January to members of each
qualifying tier status as of Dec 31st of the preceding calendar year. You will
receive an email with a coupon code to enter at checkout which will deduct the
full price of the product, including taxes. As an Executive Status Member,
you’ll be able to choose any free polo valued up to $99.95. As a Preferred
Status Member, you'll be able to choose any free hat, valued up to $54.95.
WILL I PAY FOR SHIPPING ON AN ANNUAL GIFT THAT I OBTAINED WITH MY REWARDS
STATUS/TIER?
As a member of TravisMathew Rewards, you have free standard shipping so you will
not pay for the shipping cost of a reward merchandise you obtained with your
status/tier if the item is shipped within the contiguous United States. If you
are part of the Executive tier status, you will automatically earn free 2-day
shipping.
CAN I RETURN A REWARD I RECEIVED AS PART OF MY TIER STATUS?
Generally, you cannot return an annual gift. However, if there is a
manufacturer's defect with that merchandise, please contact the TravisMathew
Rewards Program Customer Service line at 1-877-969-1952 or email us at
customerservice@travismathew.com for assistance.
HOW DO I RECEIVE MY FREE TAILORING REWARD?
As a part of the Executive tier, you get free tailoring of our pants at any
TravisMathew Company retail store. Simply ask any store sales representative for
assistance and they will help you get your pants tailored.
WHAT IS VIP STATUS?
From time to time, you deserve to be treated like a king. Make sure you sign up
for TM Rewards for a chance to be true VIP royalty with TravisMathew and unlock
exclusive benefits.
ACCOUNT MANAGEMENT
WHO CAN I CALL IF I'M HAVING TROUBLE WITH MY ACCOUNT?
Please contact the TravisMathew Rewards Program Customer Service line at
1-877-969-1952 or email us at customerservice@travismathew.com.
WHAT IF I LOST MY PASSWORD?
Click the 'forgot password' link on the log in page or contact the TravisMathew
Rewards Program Customer Service line at 1-877-969-1952 for assistance.
WHAT IF I WANT TO CHANGE MY EMAIL ADDRESS THAT IS ASSOCIATED WITH MY REWARDS
ACCOUNT?
Login to your account and click profile to edit the email address that is saved
on file, or contact the TravisMathew Rewards Program Customer Service line at
1-877-969-1952 for assistance.
HOW DO I CANCEL MY PARTICIPATION?
We hate to see you go, but if you want to cancel your participation, please
contact the TravisMathew Program Customer Service line at 1-877-969-1952 to be
removed from the program. You can also go to your account dashboard and click on
delete.
CAN MY TRAVISMATHEW REWARDS ACCOUNT BE TERMINATED?
We can terminate any member from the TravisMathew Rewards program, for any
reason including, but not limited to, a member's failure to comply with
TravisMathew Rewards Program Terms and Conditions.
WHAT DOES TRAVISMATHEW DO WITH THE INFORMATION I PROVIDE YOU?
Please see TravisMathew's Privacy Policy for details.
CAN I SHARE MY LOYALTY ACCOUNT WITH OTHERS?
No. Participation is on an individual basis and points are non-transferable.
WHY AM I RECEIVING TRAVISMATHEW AND CUATER EMAILS?
When you opted in to TravisMathew Rewards, you also opted in to receive
marketing emails from TravisMathew and Cuater. But don't worry, you can
unsubscribe at any time.
HOW DO I UNSUBSCRIBE FROM TRAVISMATHEW MARKETING EMAILS?
You may opt-out of receiving TravisMathew marketing emails at any time by
clicking the "unsubscribe" link in the email to manage your preferences. You can
choose to unsubscribe from all emails or elect to only receive loyalty emails:
communications concerning your membership account and other service-related
communications. You can find more information by visiting the TravisMathew
Rewards Program Terms & Conditions and the TravisMathew Privacy Policy.
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Privacy policy
Effective November 1, 2006 (last updated November 15, 2017)
This policy describes Callaway Golf's privacy practices. It applies to the
websites were it is located. It also applies to our mobile sites and apps. We
use your information based on your consent to our practices. Your use of this
website indicates that you agree to our collection, disclosure, and use of your
information as described in this Privacy Policy.
INFORMATION WE COLLECT.
Contact information. We may collect your name and email address. We may also
collect your street address or phone number.
Demographic information. We may collect information about your lifestyle or your
golf game. We may also collect information about your buying preferences. We may
also collect your day and month of birth and zip code.
Payment information. If you make purchases, we may collect your credit card
information. We may also collect security information like your mother's maiden
name.
Information you post or share on the Site. We collect the information you post
in a public space on our site. For example, you might be able to post feedback
about our products that others visiting our sites will see. We also collect
information when you contact us.
Information about your Callaway account. For example, we may collect user names
and passwords.
Other information. For example, we may collect information about the website
browser you are using. We might look at what site you came from, or what site
you visit when you leave us. We may collect information about your location.
This may include your precise location. We may collect this using different
types of technologies, including GPS and Wi-Fi. If you use our mobile app, we
may also access your device's location information in the background. We might
also collect device identifiers. We collect this information using the tracking
tools described below. To control those tools, visit here.
HOW WE COLLECT YOUR INFORMATION.
We collect information directly from you. For example, we collect information
when you register on the Site or make an online purchase. We also collect
information if you take our surveys or participate in online forums. From time
to time we offer sweepstakes, contests, and prize draws, and collect information
as part of those programs. We may also allow you to post information in an
online forum.
We collect information from you passively. For example, we use common tracking
tools like cookies and web beacons. We do this on our websites and in emails
that we send to you. We collect information about users over time when you use
this website. Learn more about these tools and how you can control them, here.
We also collect information from our mobile apps.
We get information about you from third parties. For example, social media
websites may provide us with information about you.
WE COMBINE INFORMATION.
If you subscribe to one of our services, we may combine the information we
already have about you. When you visit our Sites, we may also combine
information new collect with information new already have about you. We may also
combine information about you that we learn from third parties. For example, if
you use one of our Facebook Connect features, we will combine information we
obtain from that feature with information we already have. We may also combine
information that we have collected offline with information we collect online.
USE OF INFORMATION COLLECTED.
To process your requests and for related purposes. For example, to fulfill an
order you place with us. Or, we may use your information to contact you about a
purchase. We may also use your information to notify you if you win a promotion.
To tell you about new products and services. We may send you updates about our
sites or new products. We may also send you other information which we think you
might find interesting. We may contact you using the contact information we have
about you. We may also customize our website to show you products or information
we think you would find interesting.
We might tell you about third party products or services we think you will like.
For example, we might send you information about a deal that we are able to
offer to our registered users. This may also include promotions we offer along
with our partners.
To protect our Sites and apps. We may use your information to protect our
company and our customers. We also use information to protect our websites and
apps.
To operate our Sites and serve our advertisements. For example we use
information we collect to analyze trends and improve site layout. We also
monitor traffic patterns at our sites to personalize our site. We sometimes work
with third parties to help us with our site monitoring activities. Our
monitoring may include tracking your online activities, either ourselves or with
the help of our vendors. If you subscribe with us, we'll enroll you in our email
newsletters.
When you have given us permission, we might authorize other companies to contact
you directly. For example, if you register online we might give you the option
of receiving marketing information from trusted business partners.
SHARING INFORMATION.
We may share information within the Callaway family of companies. This includes
Callaway Golf Company; Callaway Golf Europe Ltd.; Callaway Golf Gmbh; Callaway
Golf Canada Ltd.; Callaway Golf (Guangzhou) Technology Service Co., Ltd.;
Callaway Golf India Private Limited; Callaway Golf K.K. MG; Callaway Golf Korea
Ltd.; Callaway Golf Malaysia Sdn. Bhd.; Callaway De Mexico, S.A. DE C.V.;
Callaway Golf (Shanghai) Trading Co., Ltd.; Callaway Golf (Thailand) Limited;
Callaway Golf South Pacific Pty Ltd.; Callaway Apparel K.K; TravisMatthew; and
Callaway Golf Interactive.
We may share information with third parties who perform services on our behalf.
For example, we may share information with vendors who send emails for us or
process orders. We may also share information with companies that operate our
websites or run a promotion. You can contact us if you want to learn more about
how our service providers use your information.
We may share information with our business partners. For example, we may share
information with third parties who co-sponsor a promotion. These partners may
send you information about events and products by mail or email. For example, we
will share your information with operators of co-branded websites that offer
merchandise to you. We will also share your information with trusted third
parties in whose products or services might be of interest to you or for joint
promotional purposes.
We may share information with third parties for their marketing purposes. These
third parties may include our retail partners. These third parties may also
share your information with others. These third parties may use the information
for their own marketing purposes or the marketing purposes of others. This may
include the delivery of interest based advertising. Third parties' use of your
information is governed by those parties' privacy policies.
We will share information we have to in order to comply with the law or to
protect ourselves. For example, we will share information to respond to a court
order or subpoena. We may share it if a government agency or investigatory body
requests. We might share information when we are investigating potential fraud.
Information posted to message boards is publicly viewable. We may allow you to
submit comments on our sites. Please remember that any information that is
disclosed in these areas becomes public information. Do not submit any personal
information.
We may share information with any successor to all or part of our business as
permitted by law. For example, if part of our business was sold we may give our
customer list as part of that transaction. Where legally required, we will give
you prior notice and if you have the legal right to do so, allow you to object.
We may share information for other reasons we may describe to you.
YOUR CHOICES.
Opting out of marketing emails. You can opt out of marketing emails by following
the instructions in any marketing emails you receive. You can also opt-out by
sending us an email. To request changes to or to review your information, please
send us an email. You may also log into your account and change your settings.
Even if you opt out of getting marketing messages, we will still send you
transactional messages. These include responses to your questions.
Terms of Use
1. Introduction
Welcome to http://www.travismathew.com (the "Website"). The Website is owned and
operated by travisMathew, LLC, and its subsidiaries and affiliates (collectively
referred to herein as "TravisMathew," "we," "us" and "our").
By using the Website, you agree to be bound by all the terms and conditions
contained in this Terms of Use Agreement (the "Agreement") and any and all
rules, guidelines and directions found throughout the Website. Please read this
Agreement carefully. This Agreement applies to all users of the Website,
including users who are viewers of material on the Website and users who
register for the Website as set forth below in Section 6.
By using the Website you also represent that you are at least 13 years old.
TravisMathew does not knowingly collect personally identifiable information from
users under the age of 13. Such users are expressly prohibited from submitting
their personally identifiable information to us and any information submitted by
such users will not knowingly be used, posted, or retained by us. YOU MAY NOT
USE OR REGISTER FOR THE WEBSITE IF YOU ARE UNDER THE AGE OF 13.
In addition, when you use any current or future version of the Website, you also
will be subject to the terms and conditions of this Agreement. Please print a
copy of this Agreement for your records. We may, from time to time, modify the
terms of this Agreement. When we make changes, we will post those in a new Terms
of Use Agreement. Your use of the Website following any such modification
constitutes your agreement to the terms of the modified Agreement. You should
visit this page periodically to learn of any changes to this Agreement.
2. PRIVACY
Please review our Privacy Policy, which also governs your visit to the Website,
to understand our privacy practices. The terms and conditions of our Privacy
Policy are incorporated herein and made a part of this Agreement.
3. CONSIDERATION
You acknowledge that this Agreement is supported by reasonable and valuable
consideration, the receipt and adequacy of which is hereby acknowledged. Without
limiting the foregoing, you acknowledge that such consideration includes,
without limitation, your use of the Website and receipt of data, materials and
information available at or through the Website.
4. RESTRICTIONS ON USE OF MATERIALS
Trademarks. TravisMathew and other trademarks, service marks, trade names, and
trade dress indicated on our Website are trademarks or registered trademarks of
TravisMathew and its affiliates. All rights in such names are hereby reserved.
The use or misuse of these trademarks or any materials, except as permitted
herein, is expressly prohibited, and nothing stated or implied on the Website
confers on you any license or right under any patent or trademark owned or
controlled by TravisMathew or any third party.
Copyright. All information, text, images, photographs, graphics, videos, music,
user interface and other content and materials contained on the Website are the
copyrighted property of TravisMathew or its third-party licensors to the full
extent provided under the United States Copyright Act and all international
copyright laws. Under applicable copyright laws, you are prohibited from
copying, reproducing, modifying, distributing, displaying, performing, or
transmitting any of the contents of the Website for any purposes. Nothing stated
or implied on the Website confers on you any license or right under any
copyright of TravisMathew or any third party.
The Website and the information contained in reference herein are for your
personal, non-commercial use only. Except as otherwise specifically permitted
herein, you shall not broadcast, duplicate, copy, reproduce, edit, manipulate,
modify, publish, rent, sell, publicly display, perform, distribute, transmit, or
circulate to anyone the contents of the Website, or use the contents of the
Website in litigation, or for any commercial or promotional purposes, without
the express written consent of TravisMathew or its lawful successors and
assigns.
For usage permission, please contact us via e-mail at info@travismathew.com
5. NOTICE OF COPYRIGHT INFRINGEMENT
We respect and honor the intellectual property of others. If you believe that
your work has been copied and is accessible on the Website in a way that
constitutes copyright infringement, please provide our copyright agent with the
following information:
* (1) Identification of the copyrighted work claimed to have been infringed;
* (2) Identification of the allegedly infringing material on the Website that
is requested to be removed;
* (3) Your name, address, and daytime telephone number, and an e-mail address
if available, so that we may contact you if necessary;
* (4) A statement that you have a good faith belief that the use of the
copyrighted work is not authorized by the copyright owner, its agent, or the
law;
* (5) A statement that the information in the notification is accurate and,
under penalty of perjury, that the signatory is authorized to act on behalf
of the owner of an exclusive copyright right that is allegedly infringed;
* (6) An electronic or physical signature of the copyright owner or someone
authorized on the owner's behalf to assert infringement of copyright and to
submit the statement.
Our copyright agent for notice of claims of copyright infringement on the
Website is TravisMathew's General Counsel, who can be reached as follows:
GENERAL COUNSEL
6. REGISTRATION
You do not have to register to view the Website. You can visit the Website, read
articles and other materials, browse merchandise, post comments and product
reviews, and check on offerings without registering for a user account. You can
also contact us about a particular video, picture, audio file or other posting
without having an account. However, you must register for an account in order to
access the full features of the Website, including but not limited to the
ability to purchase products through the Website. To register, you must create a
user account, which requires you to provide your e-mail address and select a
password. When creating a user account, you must provide accurate, complete and
updated registration information. You are solely responsible for the activity
that occurs on your account, and you must keep your account password secure. You
must notify TravisMathew immediately of any breach of security or unauthorized
use of your account. TravisMathew will not be liable for any losses caused by
any unauthorized use of your account. TravisMathew reserves the right to refuse
registration or terminate a user account at any time in its sole discretion. You
may also terminate or discontinue your own account at any time.
7. COMMENTS AND UNSOLICITED SUBMISSIONS
We welcome your comments and feedback about the Website and our products. In
addition, in some places the Website enables users to post comments and product
reviews which may be viewed by other users. Any comments, reviews, testimonials,
feedback, notes, messages, ideas, suggestions or other communications
(collectively, "Comments") posted to the Website or sent to us, whether through
the Website, e-mail, facsimile, U.S. mail or by other means, shall be and remain
the exclusive property of TravisMathew. Your submission of any such Comments
shall constitute an irrevocable assignment to TravisMathew of any and all
worldwide rights, titles and interests in all copyrights and other intellectual
property rights in the Comments. As such, TravisMathew (and its licensees,
distributors, agents, representatives and other authorized users) will be
entitled to use, reproduce, disclose, publish and distribute any material you
submit for any purpose whatsoever, without restriction and without compensating
you in any way. For this reason, we ask that you not send us any Comments which
you do not intend to assign to us, including any confidential materials such as
product ideas, concepts, data, technical information, suggestions, photographs,
artwork, stories, videos, audiovisual works, sound recordings, program formats,
characterizations and/or other similar materials ("Unsolicited Submissions").
If, despite our request, you intentionally or unintentionally send us
Unsolicited Submissions, we (and our licensees, distributors, agents,
representatives and other authorized users) shall be entitled to unrestricted
use of such Unsolicited Submissions for any purpose whatsoever, commercial or
otherwise, without the requirement of any permission from or payment to you or
to any other person or entity. If there exists any doubt or ambiguity about
whether any material constitutes an Unsolicited Submission, such material shall
be conclusively deemed to be an Unsolicited Submission. No Unsolicited
Submission shall be subject to any obligation of confidentiality on our part and
we shall not be liable for any use or disclosure of any Unsolicited Submission.
Without limiting the foregoing, you hereby grant TravisMathew (and its
licensees, distributors, agents, representatives and other authorized users),
without the requirement of any permission from or payment to you or to any other
person or entity, a perpetual, non-exclusive, irrevocable, fully-paid,
royalty-free, sub-licensable and transferable worldwide license to use, re-use,
reproduce, transmit, print, publish, display, exhibit, distribute,
re-distribute, copy, host, store, cache, archive, index, categorize, comment on,
broadcast, stream, edit, alter, modify, adapt, translate, create derivative
works based upon and publicly perform such Unsolicited Submissions, in whole or
in part, in all media formats and channels now known or hereafter devised for
any and all purposes including, without limitation, news, advertising,
promotional, marketing, publicity, trade or commercial purposes, all without
further notice to you and with or without attribution (the "Submissions
License"). You agree to the foregoing grant of rights, consents, agreements and
assignments whether or not your Unsolicited Submissions are used by us.
You hereby appoint us as your agent with full power to enter into and execute
any document and/or do any act we may consider appropriate to confirm the grant
of rights, consents, agreements.
TravisMathew Rewards Program Terms & Conditions
The effective date of these terms and conditions is: March 1, 2021
The TravisMathew rewards program in the U.S. ("Program") is brought to you by
travisMathew LLC ("TravisMathew"" and/or "we" or "us"). The Program is governed
by these TravisMathew Rewards Program Terms & Conditions ("Program Terms"). By
participating in the Program, you agree to these Program Terms.
ARBITRATION OF CLAIMS:
PLEASE READ THESE PROGRAM TERMS CAREFULLY. THEY AFFECT YOUR LEGAL RIGHTS AND
REQUIRE BINDING ARBITRATION OF CLAIMS ASSOCIATED WITH THE PROGRAM, WAIVING CLASS
ACTION CLAIMS ASSOCIATED WITH THE PROGRAM, AND WAIVING THE RIGHT TO TRIAL BY
JURY TO THE FULLEST EXTENT PERMITTED BY LAW. YOU AGREE THAT ANY AND ALL CLAIMS
OR DISPUTES THAT ARISE OUT OF OR RELATE TO YOUR PARTICIPATION IN THE PROGRAM
MUST BE RESOLVED THROUGH MANDATORY, BINDING ARBITRATION, RATHER THAN LITIGATION
IN COURT. THAT MEANS THAT AN ARBITRATOR, NOT A JUDGE OR JURY, WILL DECIDE ANY
CLAIM ASSOCIATED WITH THE PROGRAM. SEE SECTION 13 BELOW FOR MORE DETAILS.
The Program is void where prohibited by law.
1. Overview
The Program is a customer-reward program that is available to eligible
TravisMathew customers (see Section 2 below for full eligibility details). You
can create a Program membership account ("Program Account"):
1. at any TravisMathew retail store in the United States (ask a store
representative to help you begin the process),
2. by visiting travismathew.com ("Site") and completing the Program Account
registration form, or
3. by any other methods as TravisMathew may offer from time to time.
Eligible customers who sign up for a Program Account ("Members") will be able to
earn points ("TM Points") with each Earning Activity (as defined below). When
you have earned the requisite amount of TM Points, those TM Points can be used
to make Authorized Purchases (as defined below).
The Program terms include Exhibit A, which define the specific benefits
available to members, eligibility for each membership tier within the Program,
how TM Points are calculated, minimum TM Points required for redemption, and the
value of TM Points. We may change these elements of the Program at any time.
2. Eligibility & Registration
The Program is open only to legal residents of any one (1) of the fifty (50)
United States or the District of Columbia who are the age of majority in their
jurisdiction of residence. You must provide us with all required information to
register for a Program Account. A valid email address is required to set up a
Program Account. Additional information, such as phone number, gender, and birth
day and month only, may be required to receive some of the Program's benefits.
There is no cost to enroll and no purchase is necessary to enroll. When you
enroll in the Program and create a Program Account, you are agreeing to receive
e-mail messages related to the Program from TravisMathew. Members who have
opted-out of receiving marketing emails from TravisMathew will still be able to
participate in the Program and receive messages about their Program Account
(e.g., Points balance, usage, and news about changes to these Program Terms).
There is a limit of one (1) Program Account per individual/email address/phone
number. You agree that you will not participate in the Program under more than
one (1) Program Account. Corporations, groups, and associations are not eligible
to register for a Program Account.
You agree you will not sell, transfer or assign your Program Account, any
rewards or any membership rights. TM Points are not your personal property, are
not descendible, and may not be inherited, bartered, purchased, or sold. For
online users, you are responsible for maintaining the confidentiality of any
login credentials and for restricting access to your computer (or other device,
as applicable) so that others may not access your Program Account.
3. Earning TM Points through Earning Activities; Redeeming of TM Points
TM Points are earned when Members engage in one the following: (a) making
qualifying purchases from a TravisMathew retail store in the United States, on
the internet at TravisMathew.com (each an "Earning Purchase"); or (b)
participating in other specific Member opportunities offered by TravisMathews
from time-to-time ("Additional Earning Activities"). Together, these are defined
as "Earning Activities". The details of an Additional Earning Activity,
including a description of the conduct required, the number of TM Points
available and any additional terms will be as communicated to the eligible
Member(s) by email or in another communication from TravisMathew.
Earning Activities only count toward the earning of TM Points once you have a
valid Program Account. In order to earn TM Points for an Earning Purchase at a
TravisMathew retail store, you must present your email address to a TravisMathew
representative when prompted. In order to earn TM Points for an Earning Purchase
on TravisMathew.com, you must be signed into your Program Account upon checkout.
Members do not earn TM Points on purchases of a gift card, but do earn TM Points
upon redemption of a gift card. TM Points are not accrued for previous
purchases, existing special orders, charity items, gifts-with-purchase,
giveaways, coupons, credit card payments, layaway items, processing charges,
delivery surcharges, shipping and handling, taxes, or state and any other
applicable governmental fees, and are calculated after deduction of any
discounts. TravisMathew will not retroactively apply TM Points for purchases
made without presenting the required information at time of purchase. TM Points
are also not earned on: unauthorized or fraudulent charges or purchases made by,
or for, a business/group or for a business purpose. Redemption of TM Points or
use of store credit or merchandise credit does not earn TM Points.
For in-store Earning Purchases, TM Points will appear in your Program Account
within approximately forty-eight (48) hours of your completion of your Earning
Purchase. TM Points for Earning Purchases at TravisMathew.com qualify for TM
Points once all items have shipped, which means that items in the same
transaction that are shipped separately will all qualify for TM Points after the
final item(s) have shipped. The timing of TM Point qualification for Additional
Earning Activities may vary, but will appear in your Program Account within
approximately thirty (30) days of your completion of an Additional Earning
Activity. You may view your Program Account summary by logging in at
TravisMathew.com and navigating to the Program Account area.
In the event that TM Points are redeemed, but later found to have not been
available to you for redemption (e.g., due a return), then in addition to any
other actions we may take, future TM Points earnings will be applied to the
deficit until such time as sufficient new TM Points are earned to cover the
erroneous redemption of TM Points. TM Points will not be available for
redemption until you again have achieved the minimum redemption balance. TM
Points you earn may not be combined with TM Points earned by anyone else for any
purpose. TM Points earned have no cash value, and cannot be purchased, sold,
bartered or redeemed for cash, unless required by applicable law. If TM Points
earned are determined to be unauthorized or fraudulent, you will not be eligible
to redeem those TM Points.
See Exhibit A for current information regarding benefits, how TM Points are
calculated, how many TM Points must be accrued to redeem TM Points, and the
value of TM Points.
4. Point Expiration; Reward Expiration; Returns & Exchanges; Errors
IF YOU DO NOT TAKE ACTION TO EARN POINTS THROUGH AN EARNING ACTIVITY FOR TWELVE
(12) MONTHS, ANY UNUSED TM POINTS IN YOUR PROGRAM ACCOUNT WILL EXPIRE. MEMBERS
WILL RECEIVE A REMINDER EMAIL APPROXIMATELY THIRTY (30) DAYS BEFORE TM POINTS
EXPIRE.
If you return a purchase for which you earned TM Points in accordance with
TravisMathew's then current return policy, the TM Points associated with your
Program Account will be reduced by the number of TM Points equivalent to the
amount of the refund you receive. In the event of an even exchange, any TM
Points earned in association with the original purchase will remain. In the
event of an exchange of an item of lesser value, the difference in value from
your original purchase will be deducted from your Program Account. In the event
of an exchange for an item of greater value, any additional expenditure will
accrue TM Points in accordance with these terms. Any new promotional offers in
effect at the time of an exchange will not apply, nor modify your Program
Account balance.
Our transactional records will be considered conclusive if there is a dispute
about the number of TM Points or the number or value of any TM Points earned,
redeemed or deducted. You should retain your copy of the receipt(s) and any
other document which evidences your TM Point balance. Call us at 1-877-969-1952
thirty (30) days from relevant transaction date if you have any questions or
concerns about your TM Points.
We accept no liability for any errors in the number of TM Points disclosed to
you.
5. TM Point Redemption
TM Points may be applied to purchases of TravisMathew merchandise at a
TravisMathew retail store in the United States or at TravisMathew.com, as long
as your membership remains active, and the points have not expired (each an
"Authorized Purchase"). TM Points cannot be applied to any exclusions identified
in Exhibit A. TM points will be redeemed in United States dollars. Likewise, the
member using TM Points is responsible for all charges in excess of the value of
the TM points. TravisMathew store representatives have the right to deny any
transaction or reject your use of TM Points in the event of any attempted or
actual sale or transfer of any of your TM Points or your Program Account or
misrepresentation or other fraudulent behavior by you.
The TM Points will be in addition to other promotional credits or discounts
offered at the time of purchase ("Other Rewards"), unless otherwise stated in
the Other Rewards. The TM Points will be applied after all Other Rewards are
applied to the Authorized Purchase. Associates of TravisMathew cannot redeem TM
Points in combination with an employee discount.
In order to redeem TM Points, you must have accrued at least the minimum TM
Point balance and redeem them in the minimum amounts and quantities set forth in
Exhibit A. See Exhibit A for instructions on how to redeem your TM Points.
TravisMathew reserves the right to require the person redeeming TM Points to
validate that they are the person associated with the TM Points. TravisMathew
store representatives have the right to deny any transaction or reject your use
of any TM Points in the event of any attempted or actual sale or transfer of any
of your TM Points or your Program Account or misrepresentation or other
fraudulent behavior by you. You are solely responsible for all federal, state
and local taxes and any other costs or expenses of accepting and using TM Points
or Other Rewards.
6. TM Points and Program Accounts Are Non-Transferable and Not Redeemable for
Cash
Except where required by applicable law, TM Points do not have any monetary or
cash value and they may not be redeemed for cash or, except under the Program,
do not have any cash equivalent. Program Accounts are non-transferable. Rewards
can be used only by the Program Account holder for Authorized Purchases made
in-person or online by that Program Account holder.
7. Loss of TM Points; Termination of Your Program Account
In addition to termination of the Program pursuant to Section 12, below,
TravisMathew may also revoke your ability to participate in the Program for any
of the following reasons, in TravisMathew's sole and absolute discretion: (i)
your use of any "bot," macro, script, or other automated, robotic, mechanical,
or programmed means to participate in the Program or earn TM Points; (ii) your
failure to comply with these Program Terms and any other terms and conditions
applicable to the Program; (iii) the attempted or actual sale or transfer of any
of your TM Points or your Program Account; (iv) any misrepresentation or other
fraudulent behavior by you; (v) repeated attempts to enter void codes; (vi)
creation of multiple or fake Program Accounts; or (vii) any other conduct deemed
by TravisMathew, in its sole discretion, to be: an abuse of the Program,
detrimental to the interests of TravisMathew or its customers, fraudulent,
illegal, or otherwise improper.
If your ability to participate in the Program is revoked, any unused TM Points
will automatically expire and your future participation in the Program may be
prohibited, in the sole and absolute discretion of TravisMathew.
TravisMathew is not responsible for TM Points that expire or are redeemed due to
fraudulent activity. Suspected illegal, fraudulent, or other unauthorized use or
misuse of TM Points, or any other activity inconsistent with these Program Terms
may, in the sole and absolute discretion of TravisMathew, result in termination
of your participation in the Program. Such termination will result in the loss
of all accumulated TM Points earned but not yet redeemed.
You agree that TravisMathew's decisions relating to the Program are final.
8. Program Account Closure
You may elect to close your Program Account at any time by calling TravisMathew
at 1-877-969-1952. Upon any closure or termination of your Program Account, any
TM Points associated with your Program Account will automatically expire and be
forfeited. If you later elect to re-enroll in the Program, you will not have
access to any TM Points associated with your terminated Program Account and your
beginning balance of TM Points will be zero (with the exception of any welcome
rewards added to your new account).
9. Updating Your Program Account
You may access and update your Program Account information, including your email
address at a TravisMathew retail store, by emailing our Customer Service Team at
onlinesupport@travismathew.com, or by calling us at 1-877-969-1952. It is your
responsibility to keep your member information current, complete and accurate.
You are solely responsible for any and all activities that occur under your
Program Account.
10. Member Communication
You may view your membership activity via monthly Program Account status email
communications, by logging-in to the Site and viewing your rewards profile, or
by calling our Customer Service Team at 1-877-969-1952. A current, valid email
address is required for a member to receive certain notices in the Program,
including without limitation information about certain Additional Earnings
Activities.
11. LIABILITY; INDEMNIFICATION
THIS PROGRAM IS MADE AVAILABLE TO YOU, ON AN "AS IS," "AS AVAILABLE" BASIS,
WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE
MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TRAVISMATHEW LLC, AND ITS
AFFILIATES, PARENTS AND SUBSIDIARIES (COLLECTIVELY, THE "TRAVISMATHEW
BUSINESSES") MAKE NO REPRESENTATION ABOUT THE SUITABILITY OF THE PROGRAM FOR ANY
PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TRAVISMATHEW
BUSINESSES SHALL NOT HAVE ANY LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR
OMISSIONS IN THE PROGRAM, FOR YOUR ACTION OR INACTION IN CONNECTION WITH YOUR
PARTICIPATION IN THE PROGRAM OR FOR ANY DAMAGE YOU MAY INCUR IN CONNECTION WITH
THE PROGRAM. YOUR PARTICIPATION IN THE PROGRAM IS AT YOUR OWN RISK. TO THE
MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EITHER THE
TRAVISMATHEW BUSINESSES OR THEIR AGENTS OR THIRD PARTY PROVIDERS OR LICENSORS BE
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT
OF OR IN ANY WAY CONNECTED WITH THE PROGRAM, THE DELAY OR INABILITY TO
PARTICIPATE IN THE PROGRAM OR OTHERWISE ARISING IN CONNECTION WITH THE PROGRAM,
WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF ADVISED
OF THE POSSIBILITY OF ANY SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS DISCLAIMER OF LIABILITY
APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR,
OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION,
COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED
ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT,
TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION. YOU
SPECIFICALLY ACKNOWLEDGE THAT TRAVISMATHEW BUSINESSES ARE NOT LIABLE FOR THE
CONDUCT OF OTHER PROGRAM MEMBERS. THE LIMITATION ON DAMAGES IN THIS SECTION IS
NOT INTENDED TO LIMIT THE TRAVISMATHEW BUSINESSES' OBLIGATION (IF ANY) TO PAY
PREVAILING PARTY COSTS OR FEES, IF RECOVERABLE PURSUANT TO APPLICABLE LAW. THE
LIMITATIONS SET FORTH IN THIS SECTION WILL NOT LIMIT OR EXCLUDE THE TRAVISMATHEW
BUSINESSES' LIABILITY FOR PERSONAL INJURY OR TANGIBLE PROPERTY DAMAGE CAUSED BY
THE TRAVISMATHEW BUSINESSES, OR FOR THE TRAVISMATHEW BUSINESSES' GROSS
NEGLIGENCE, FRAUD, OR INTENTIONAL, WILLFUL, MALICIOUS, OR RECKLESS MISCONDUCT.
EACH MEMBER UNDERSTANDS AND AGREES THAT ALL RIGHTS UNDER SECTION 1542 OF THE
CIVIL CODE OF CALIFORNIA AND ANY SIMILAR LAW OF ANY STATE OR TERRITORY OF THE
UNITED STATES ARE HEREBY EXPRESSLY WAIVED BY HIM/HER. SECTION 1542 READS AS
FOLLOWS:
"GENERAL RELEASE; EXTENT. A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE
CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER
FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER,
WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED
PARTY."
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE TO DEFEND,
INDEMNIFY AND HOLD THE TRAVISMATHEW BUSINESSES HARMLESS FROM AND AGAINST ANY AND
ALL CLAIMS, DAMAGES, COSTS AND EXPENSES, INCLUDING ATTORNEYS' FEES, ARISING FROM
OR RELATED TO YOUR PARTICIPATION IN THE PROGRAM.
12. Modification of These Program Terms & Termination of the Program
We reserve the right to modify, restrict, suspend, or otherwise change any
aspect of the Program, and/or these Program Terms from time-to-time, including
without limitation, the eligibility conditions for participation in the Program,
the manner in which Members participate, the manner and rates at which TM Points
are earned and redeemed, redemption mechanisms, or what constitutes an Earning
Activity, with reasonable notice to Members. We will notify you of changes to
these Program Terms by posting them to the Site, notifying you by email to the
email address then associated with your Program Account, and/or using any other
contact information we may have for you. The updated Program Terms will be
effective as of the time of posting, or upon such later date or by such other
method as specified by TravisMathew. The updated Program Terms will apply to
your participation in the Program beginning as of their effective date or upon
the occurrence of such other action specified by TravisMathew at the time.
Should you not agree to such an amendment, you may cancel your participation in
the Program as set out in Section 8. EXCEPT WHERE EXIGENCIES REQUIRE A SHORTER
TIMEFRAME, WE RESERVE THE RIGHT TO TERMINATE THE PROGRAM COMPLETELY BY PROVIDING
YOU WITH FORTY-FIVE (45) DAYS' WRITTEN NOTICE OF AND INSTRUCTIONS REGARDING THE
IMPENDING TERMINATION.
13. APPLICABLE LAW AND DISPUTES
These Program Terms, your rights and obligations, TravisMathew's rights and
obligations, and all actions contemplated by these Program Terms, will be
governed by the laws of the United States of America and the State of
California, without regard to principles of conflicts of law and as if these
Program Terms were a contract wholly entered into and wholly performed within
the State of California.
Any dispute relating in any way to your participation in or use of the Program
or the products you purchase through the Program shall be submitted to
confidential arbitration in Orange County, California, United States of America,
except that, to the extent you have in any manner violated or threatened to
violate our intellectual property rights, we may seek injunctive or other
appropriate relief in any state or federal court in Orange County, California,
United States of America, and you consent to exclusive jurisdiction and venue in
such courts.
Arbitration under these Program Terms shall be conducted under the JAMS
Streamlined Arbitration Rules and Procedures in effect at the time the demand
for arbitration is filed. The parties specifically incorporate the terms of
California Code of Civil Procedure section 1283.05 with respect to discovery.
The arbitrator's award shall be binding and may be entered as a judgment in any
court of competent jurisdiction. To the fullest extent permitted by applicable
law, no arbitration under these Program Terms shall be joined to an arbitration
involving any other party subject to this Agreement, whether through class
arbitration proceedings or otherwise.
14. Privacy
Information collected about you in connection with your Program Account and the
Program is subject to the TravisMathew Privacy Policy, which may be updated from
time-to-time. TravisMathew's Privacy Policy can be obtained at:
https://www.travismathew.com/privacy-policy or by sending us an email at
onlinesupport@travismathew.com and writing "Privacy Policy" in the subject line,
or by writing to us at: TravisMathew Privacy Policy, c/o Callaway Golf, 2180
Rutherford Road, Carlsbad, CA 92008.
15. General Information
If any part of these Program Terms is invalid or unenforceable under applicable
law, the invalid or unenforceable provision will be deemed superseded by a
valid, enforceable provision that most closely matches the intent of the
original provision, and the remainder of these Program Terms will govern such
participation. Our performance under these Program Terms will be excused to the
extent that such performance is hindered, delayed or made commercially
impractical by causes beyond our reasonable control.
TravisMathew's performance of these Program Terms is subject to applicable
existing and future laws and legal process, and nothing contained in these
Program Terms is in derogation of TravisMathew's right to comply with law
enforcement requests or requirements relating to your participation in the
Program or information provided to or gathered by TravisMathew with respect to
such participation.
These Program Terms constitute the entire agreement between you and TravisMathew
with respect to the Program. These Program Terms supersede all prior or
contemporaneous communications and proposals, whether electronic, oral or
written, between you and TravisMathew with respect to this Program. No
modification of these Program Terms will be effective unless it is authored by
TravisMathew or its affiliates, or unless it is physically signed by a
TravisMathew officer. Any alleged waiver of any breach of these Program Terms
will not be deemed to be a waiver of any future breach. A printed version of
these Program Terms and/or of any notice given by TravisMathew in electronic
form will be admissible in judicial or administrative proceedings based upon or
relating to these Program Terms or your participation in the Program to the same
extent and subject to the same conditions as other business documents and
records originally generated and maintained by TravisMathew in printed form.
16. Contact Us
If you have any questions about your Program Account or the Program, please
contact us at the store where you joined the Program, call us at 1-877-969-1952
or visit the FAQ page on the Site https://support.travismathew.com/hc/en-us.
Exhibit A Program Details
This Program offers three (3) different membership tiers: Plus, Preferred and
Executive. Members who meet the spend threshold for Preferred or Executive
membership as described below will immediately qualify for the corresponding
membership tier. Within each tier, there are additional opportunities to earn TM
Points, as well as special offers and other membership perks.
TM Points
Earning: You earn 5 TM Points for every US$1.00 US in Earning Purchases.
TM Points are calculated based on the purchase price of the item(s) at the time
of purchase, after discounts and coupons and before taxes and fees are applied.
If partial TM Points are earned, TM Points will be rounded up to the nearest TM
Point.
Redemption: 100 TM Points = US$1.00 redemption value (subject to the Minimum TM
Point Redemption requirements below).
Once you accumulate at least 500 TM Points, you can redeem TM Points toward the
purchase of merchandise at TravisMathew.com or a TravisMathew Company Store at
checkout. You cannot redeem TM Points toward the purchase of a previous
purchases, gift cards, or e-gift cards, or to credit card payments, special
orders, charity items, or layaway items, should we offer such items or services.
You can elect to redeem fewer TM Points than the maximum available, but you must
use at least 500 TM Points ("Minimum TM Point Redemption"). You can use TM
Points to pay for your total order, including taxes, subject to the exclusions
listed above. TM Points may be combined with other offers or coupons, unless
otherwise stated, provided that all of the other requirements detailed above
apply.
To redeem your TM Points:
In-Store: You must provide the email address associated with your account to the
store representative to confirm availability of TM Points and to apply available
TM Points to your purchase. You may select the number of TM Points to apply,
within the parameters set forth above.
Online: After you are logged into your Program Account, enter the number of TM
Points you would like to redeem where indicated during the checkout process,
which number must meet the parameters set forth above, and follow the on screen
prompt to apply the TM Points to your purchase (e.g., by clicking "Redeem" or
similar functionality). We may choose to pre-populate the maximum number of TM
Points available for redemption, and if we do so, you may reduce the TM Points
to be redeemed within the requirements set forth above.
Program Tiers
* Plus: If you make between $0 and $499 in Earning Purchases using your Program
Account within a calendar year, you qualify for Plus membership.
* Preferred: To qualify for Preferred, you must make between $500 and $999 in
Earning Purchases using your Program Account within a calendar year. If you
do not make at least $500 in Earning Purchases in the calendar year following
the year that you obtained Preferred membership status, the beginning of the
next calendar year you will be downgraded to Plus membership.
* Executive: To qualify for Executive, you must make at least $1,000 in Earning
Purchases using your Program Account within a calendar year. If you do not
make at least $1,000 in Earning Purchases in the calendar year following the
year that you obtained Executive membership status, the beginning of the next
calendar year you will be downgraded to Preferred or Plus membership
depending on the amount purchased.
Benefits
In addition to exclusive promotional offers that TravisMathew may offer from
time to time as determined in TravisMathew's sole discretion, membership in the
Program has the following benefits, some of which are dependent on tier status:
* Free shipping to home within the 50 U.S. or DC: The type of shipping to home
benefit depends on the membership tier. Plus and Preferred Members are
eligible for free ground shipping, while Executive Members are eligible for
free two-day shipping.
* Free returns by mail: Eligible returns, per our then-current return policy,
will not be charged return shipping fees.
* Birthday reward: Members must supply TravisMathew with the month and day of
their birthday in their Program Account in order to receive the birthday
benefit. The type and value of birthday benefit are within TravisMathew's
sole discretion. Accounts opened on the month of your birthday or the month
preceding your birthday will begin receiving the birthday benefit the
following calendar year. Member will receive an email at the beginning of
their birthday month with their offer.
* Double TM Points Day: Preferred and Executive Members will have the
opportunity to earn double TM Points for Qualifying Purchases on a designated
"Double Points Day." Preferred Members are eligible for one (1) Double Points
Day per calendar year in which they are a Preferred Member and Executive
Members are eligible for two (2) Double Points Days per calendar year in
which they are an Executive Member. The specific day(s) on which this benefit
is available is at the sole discretion of TravisMathew.
* Free gifts: Preferred and Executive Members will receive an annual free gift
from TravisMathew each year corresponding to the tier they have achieved in
the previous calendar year. The choice of gift is at the sole discretion of
TravisMathew.
* Free alterations: Executive Members are eligible for free alterations on
Earning Purchases. In-store only
* Exclusive access to sales and promotions: Members receive opportunities to
hear about advance sale notifications, early shopping experiences and more.
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