www.gartner.com
Open in
urlscan Pro
13.32.27.95
Public Scan
URL:
https://www.gartner.com/en/newsroom/press-releases/2022-10-03-gartner-survey-finds-85-percent-of-infrastructure-and-oper...
Submission: On June 07 via manual from BR — Scanned from DE
Submission: On June 07 via manual from BR — Scanned from DE
Form analysis 1 forms found in the DOM
<form id="submit-form" class="submitForm validator">
<div class="submit-form">
<div class="row">
<div class="full-width-multi-column col-md-4 col-xs-12">
<h3 class="mg-t66 mg-b8">Become a Client</h3>
<p class="p-small">Clients receive 24/7 access to proven management and technology research, expert advice, benchmarks, diagnostics and more. Fill out the form to connect with a representative and learn more.</p>
<h5 class="mg-t20">Or give us a call </h5>
<p class="mg-b20"><span class="p-intro"><strong><span style="color: rgb(255,84,10);"><span
class="InfinityNumber hidden-xs hidden-sm">+498938035416</span><a href="tel:+498938035416" class="InfinityNumber hidden-md hidden-lg">+498938035416</a></span>
</strong>
<br> 8 a.m. – 7 p.m. ET <br> 8 a.m. – 5 p.m. GMT <br> Monday through Friday</span>
</p>
</div>
<div class="full-width-multi-column col-md-4 col-sm-6 col-xs-12 col-sm-12 information">
<div class="personal-information">
<span class="field-container">
<label for="email-address">Work Email</label>
<input id="email-address" class="form-control bac emailAddress" type="email" name="emailAddress" data-validator="email" title="Please enter a valid email" inputmode="email" errormessage="Please enter a valid email address." minlength="1"
required="">
<span class="icon gcom-icon-check-circle"></span>
</span>
<span class="field-container">
<label for="first-name">First Name</label>
<input id="first-name" class="form-control bac firstName" name="firstName" type="text" data-validator="string" inputmode="text" errormessage="Please enter your first name." minlength="1" required="">
<span class="icon gcom-icon-check-circle"></span>
</span>
<span class="field-container">
<label for="last-name">Last Name</label>
<input id="last-name" class="form-control bac lastName" name="lastName" type="text" data-validator="string" inputmode="text" errormessage="Please enter your last name." minlength="1" required="">
<span class="icon gcom-icon-check-circle"></span>
</span>
<span class="field-container">
<label for="bus-phone">Phone</label>
<input id="bus-phone" class="form-control bac busPhone" name="busPhone" minlength="4" type="tel" data-validator="number" inputmode="tel" errormessage="Please enter your phone number." required="">
<span class="icon gcom-icon-check-circle"></span>
</span>
<span class="field-container personType">
<label for="poID">Person Type</label>
<input id="poID" class="form-control poID" type="text" name="poID">
<span class="icon gcom-icon-check-circle"></span>
</span>
</div>
</div>
<div class="full-width-multi-column col-md-4 col-sm-6 col-xs-12 col-sm-12 information">
<div class="company-information">
<span class="field-container">
<label for="job-title">Job Title</label>
<input id="job-title" class="form-control bac jobTitle" type="text" name="jobTitle" errormessage="Please enter your job title." minlength="1" required="">
<span class="icon gcom-icon-check-circle"></span>
</span>
<span class="field-container">
<label for="company">Company Name</label>
<input id="company" class="form-control bac company" type="text" name="company" data-validator="string" errormessage="Please enter your company&#39;s name." minlength="1" required="">
<span class="icon gcom-icon-check-circle"></span>
</span>
<span class="field-container">
<label for="department">Job Function</label>
<select id="department" name="jobFunction" errormessage="Please select your job function." class="form-control bac department" required="">
<option value="" hidden="" disabled="" selected=""></option>
<option value="Audit and Risk">Audit and Risk</option>
<option value="Customer Service and Support">Customer Service and Support</option>
<option value="Finance">Finance</option>
<option value="Technology/Service Providers">Technology/Service Providers</option>
<option value="Human Resources">Human Resources</option>
<option value="Information Technology Professional">Information Technology Professional</option>
<option value="Investment Professional">Investment Professional</option>
<option value="Legal and Compliance">Legal and Compliance</option>
<option value="Marketing">Marketing and Communications</option>
<option value="Marketing at a Technology/Service Provider">Marketing at a Technology/Service Provider</option>
<option value="Procurement">Procurement</option>
<option value="Research and Development">Research and Development</option>
<option value="Sales">Sales</option>
<option value="Supply Chain">Supply Chain</option>
</select>
<span class="icon gcom-icon-check-circle"></span>
</span>
<span class="field-container">
<label for="country">Country</label>
<select name="country" id="country" class="form-control bac country" errormessage="Please select your country." required="">
</select>
<span class="icon gcom-icon-check-circle"></span>
</span>
</div>
</div>
</div>
<div class="row">
<div class="col-md-4 hide-in-multi-column visible-md visible-lg"></div>
<div class="col-md-8 full-width-multi-column col-xs-12">
<div class="consent-error-msg hidden">
<p>Please provide the consent below</p>
</div>
<div class="privacyConsent checkbox hidden">
<input type="checkbox" name="consentbox" id="consentbox0">
<label class="check-label consent-text" for="consentbox0">
<p> I have read, understood and accepted Gartner <a href="/en/about/policies/privacy/china-pipl-gartner" target="_blank">
Separate Consent Letter
</a> , whereby I agree (1) to provide Gartner with my personal information, and understand that information will be transferred outside of mainland China and processed by Gartner group companies and other legitimate processing parties and (2)
to be contacted by Gartner group companies via internet, mobile/telephone and email, for the purposes of sales, marketing and research. </p>
</label>
</div>
<div class="footer">
<p class="text-right" id="submitError"></p>
<div class="privacy-flex-container">
<div class="cta-container">
<div class="form-cta-wrapper">
<button type="submit" class="btn btBtn btn-primary btnNormalWidth step-submit-action-button form-submit-button dont-disable" id="submit" errormessage="All fields are required.">
<i class="gcom-icon-refresh icon-spinner" id="eloqua-final-submit-loading"></i> Submit </button>
</div>
</div>
<div class="privacy-policy">
<div class="wrapper">
<div class="privacy-container">
<span class="privacy-text p-xsmall ">
<p> By clicking the "Submit" button, you are agreeing to the <a href="/en/about/policies/terms-of-use" target="_blank">
Gartner Terms of Use
</a> and <a href="/en/about/policies/privacy" target="_blank">
Privacy Policy.
</a>
</p>
</span>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</form>Text Content
My Account
Conferences About Newsroom Careers
* Insights
Featured
* All Insights
* Guides
* Gartner Business Quarterly
* Strategic Planning
* Leadership Vision
* Recession Guidance
* Future of Work Reinvented
* Sustainable Business Strategy
* Diversity, Equity and Inclusion
By Function
* Audit & Risk
* Customer Service & Support
* Cybersecurity
* Data & Analytics
* Finance
* Human Resources
* Information Technology
* Legal & Compliance
* Marketing & Communications
* Product
* R&D & Corporate Strategy
* Sales
* Software Engineering
* Supply Chain
By Industry
* Education
* Energy & Utilities
* Financial Services
* Government & Public Sector
* Healthcare
* High Tech & Telecom
* Investment Services
* Manufacturing
* Retail
Expert Guidance
Tools
Overview
* Tools to Make Smarter, Faster Decisions
Featured Tools
* BuySmart: Buy Technology with Confidence
* Critical Capabilities: Analyze Products & Services
* Digital IQ: Power of My Brand Positioning
* Hype Cycle: Measure Technology Lifecycle
* Magic Quadrant: Market Analysis of Competitive Players
* Product Decisions: Power Your Product Strategy
Templates & Frameworks
* Benchmarking: Best in Class Diagnostics
* Cost Optimization: Drive Growth and Efficiency
* Strategic Planning: Turn Strategy into Action
Connect with Peers
Overview
* Connect with Peers on Your Mission-Critical Priorities
Conferences
* All Conferences
* Asia/Pacific and Japan
* Europe, Middle East and Africa
* North America
Communities
* Peer Community: Connections, Conversations & Advice
* Peer Insights: Guide Decisions with Peer-Driven Insights
* Evanta: Connecting C-Level Executives
Conferences
About
Newsroom
Careers
* Become a Client
or call +498938035416
* Newsroom
* Topics
* Audit & Risk
* Customer Service & Support
* Finance
* Human Resources
* Information Technology
* Legal & Compliance
* Marketing
* Sales
* Supply Chain
* Media Contacts
* Media Resources
* Media Registration
* Attribution Guide
* Investor Relations
* Public Relations Policy
* Follow Us On Social
* Gartner Conferences
* Insights
* Smarter with Gartner
* Blogs
* Webinars
* Podcasts
* Archive
* Newsroom
* Topics
* Audit & Risk
* Customer Service & Support
* Finance
* Human Resources
* Information Technology
* Legal & Compliance
* Marketing
* Sales
* Supply Chain
* Media Contacts
* Media Resources
* Media Registration
* Attribution Guide
* Investor Relations
* Public Relations Policy
* Follow Us On Social
* Gartner Conferences
* Insights
* Select Insights
* Blogs
* Webinars
* Podcasts
* Archive
* Become a Client
or call +498938035416
* Gartner client? Log in for personalized search results.
PRESS RELEASE
NEWSROOM
Menu
* * Newsroom
* Topics
* Audit & Risk
* Customer Service & Support
* Finance
* Human Resources
* Information Technology
* Legal & Compliance
* Marketing
* Sales
* Supply Chain
* Media Contacts
* Media Resources
* Media Registration
* Attribution Guide
* Investor Relations
* Public Relations Policy
* Follow Us On Social
* Gartner Conferences
* Insights
* Select Insights
* Blogs
* Webinars
* Podcasts
* Archive
* Conferences
* About
* Newsroom
* Careers
Menu
* * Newsroom
* Topics
* Overview
* Audit & Risk
* Customer Service & Support
* Finance
* Human Resources
* Information Technology
* Legal & Compliance
* Marketing
* Sales
* Supply Chain
* Media Contacts
* Media Resources
* Overview
* Media Registration
* Attribution Guide
* Investor Relations
* Public Relations Policy
* Follow Us On Social
* Gartner Conferences
* Insights
* Overview
* Smarter with Gartner
* Blogs
* Webinars
* Podcasts
* Archive
STAMFORD, CONN., OCTOBER 3, 2022
GARTNER SURVEY FINDS 85% OF INFRASTRUCTURE AND OPERATIONS LEADERS WITHOUT FULL
AUTOMATION EXPECT TO INCREASE AUTOMATION WITHIN THREE YEARS
GARTNER PREDICTS 70% OF ORGANIZATIONS TO IMPLEMENT INFRASTRUCTURE AUTOMATION BY
2025
Eighty-five percent of infrastructure and operations (I&O) leaders that do not
currently have any full automation expect to become more automated in the next
two to three years, according to a new survey by Gartner, Inc. Gartner predicts
that by 2025, 70% of organizations will implement structured automation to
deliver flexibility and efficiency, an increase from 20% of organizations in
2021.
“Automation is essential for I&O to scale for the rising demands of digital
business,” said Yinuo Geng, VP, Gartner. “I&O automation technologies can
support IT in enabling speed to market, increasing business agility, ensuring
compliance with security and regulatory requirements and optimizing service
costs.”
The Gartner survey was conducted from April through May 2022 among 304 I&O
leaders and their direct reports in North America, EMEA and APAC at companies
with $1 billion or more in annual revenue.
Automation More Prevalent in Infrastructure Deployment
The survey found I&O is most often using automation within deployment domains,
such as application deployment (47%), I&O workload automation (43%) and end-user
device deployment (41%). Ninety percent of respondents that are automating
application deployment report that it has provided value.
“Automating deployment activities can help reduce friction at the intersection
of I&O and its consumers,” said Melanie Freeze, Senior Principal, Research,
Gartner. “The rise of DevOps, Agile and site reliability engineering has also
led to increased automation within operational domains like monitoring and
incident resolution, but it can be more difficult to justify investments due to
more indirect returns.”
For example, just 22% of I&O leaders are currently automating patching and
vulnerability remediation. However, 70% of those who are automating such
activities find it to be impactful for the business, stressing the urgency for
I&O to expand automation to operational domains.
I&O Leaders Challenged to Select Automation Use Cases
Only 21% of survey respondents reported high levels of success in their I&O
automation endeavors. The most common challenges cited include estimating ROI to
select best use case opportunities, changing ways of working to more
consumer-centric approaches, improving legacy processes and infrastructure, and
developing and acquiring relevant skills.
“When selecting automation initiatives, I&O leaders tend to look towards
feasibility and demand volume rather than potential business value,” said
Freeze. “I&O leaders can extract more future returns from automation investments
if they also prioritize initiatives that are reusable and support innovation and
emerging business priorities.”
Gartner clients can learn more in “State of I&O Automation: 5 Survey Insights.”
Gartner analysts will provide additional analysis on cloud strategies and
infrastructure and operations trends at the Gartner IT Infrastructure,
Operations & Cloud Strategies Conferences taking place November 21-22 in London,
December 6-8 in Las Vegas and December 13-14 in Tokyo. Follow news and updates
from these conferences on Twitter using #GartnerIO.
About Gartner for Information Technology Executives
Gartner for Information Technology Executives provides actionable, objective
insight to CIOs and IT leaders to help them drive their organizations through
digital transformation and lead business growth. Additional information is
available at www.gartner.com/en/information-technology.
Follow news and updates from Gartner for IT Executives on Twitter and LinkedIn.
Visit the IT Newsroom for more information and insights.
MEDIA CONTACTS
Meghan Rimol DeLisi
Gartner
Meghan.Rimol@Gartner.com
--------------------------------------------------------------------------------
SHARE THIS:
Newsroom
View all press releases
LATEST RELEASES
Select a year
* 2023
Reset
Show Filters Hide Filters
Gartner Announces Rankings of the 2023 Supply Chain Top 15 for Europe
June 07 2023
Gartner Supply Chain Symposium/Xpo EMEA Barcelona Day 3 Highlights
June 07 2023
Gartner Security & Risk Management Summit 2023 National Harbor: Day 2 Highlights
June 06 2023
Sorry, No data match for your criteria. Please refine your filters to display
data.
RELATED GARTNER RESEARCH
Webinar
DON'T OWN INNOVATION; ENABLE IT ACROSS THE BUSINESS
Watch Webinar
Webinar
HOW CIOS CAN LEAD THROUGH GENERATIVE AI'S BUSINESS IMPLICATIONS
Watch Webinar
Webinar
BREAK THE BARRIER: HOW CIOS CAN LEAD ENTERPRISE-WIDE CULTURE CHANGE
Watch Webinar
Webinar
DON'T OWN INNOVATION; ENABLE IT ACROSS THE BUSINESS
Watch Webinar
Sorry, No data match for your criteria. Please refine your filters to display
data.
ABOUT GARTNER
Gartner, Inc. (NYSE: IT) delivers actionable, objective insight to executives
and their teams. Our expert guidance and tools enable faster, smarter decisions
and stronger performance on an organization’s mission critical priorities. To
learn more, visit gartner.com.
* About Gartner
Who We Are
* About Us
* Corporate Responsibility
* Investor Relations
* Newsroom
What We Do
* Research & Advisory
* Conferences
* Consulting
* Digital Markets
* Get in Touch
Contact
* Contact Us
* Become a Client
* Office Locations
* Technical Support
Careers
* Why Gartner
* Search Careers
* Our Culture
* Careers Blog
* Latest Insights
Resources
* Select Insights
* Webinars
* Glossary
* Client Stories
About Gartner
Who We Are
* About Us
* Corporate Responsibility
* Investor Relations
* Newsroom
What We Do
* Research & Advisory
* Conferences
* Consulting
* Digital Markets
Get in Touch
Contact
* Contact Us
* Become a Client
* Office Locations
* Technical Support
Careers
* Why Gartner
* Search Careers
* Our Culture
* Careers Blog
Latest Insights
Resources
* Select Insights
* Webinars
* Glossary
* Client Stories
Policies Privacy Policy Terms of Use Ombuds
©2023 Gartner, Inc. and/or its affiliates. All rights reserved.
©2023 Gartner, Inc. and/or its affiliates. All rights reserved.
bacform
BECOME A CLIENT
Clients receive 24/7 access to proven management and technology research, expert
advice, benchmarks, diagnostics and more. Fill out the form to connect with a
representative and learn more.
OR GIVE US A CALL
+498938035416+498938035416
8 a.m. – 7 p.m. ET
8 a.m. – 5 p.m. GMT
Monday through Friday
Work Email First Name Last Name Phone Person Type
Job Title Company Name Job Function Audit and Risk Customer Service and Support
Finance Technology/Service Providers Human Resources Information Technology
Professional Investment Professional Legal and Compliance Marketing and
Communications Marketing at a Technology/Service Provider Procurement Research
and Development Sales Supply Chain Country
Please provide the consent below
I have read, understood and accepted Gartner Separate Consent Letter , whereby I
agree (1) to provide Gartner with my personal information, and understand that
information will be transferred outside of mainland China and processed by
Gartner group companies and other legitimate processing parties and (2) to be
contacted by Gartner group companies via internet, mobile/telephone and email,
for the purposes of sales, marketing and research.
Submit
By clicking the "Submit" button, you are agreeing to the Gartner Terms of Use
and Privacy Policy.
By clicking the "" button, you are agreeing to the Gartner Terms of Use and
Privacy Policy.
YOUR PRIVACY IS IMPORTANT TO US
By clicking “Accept all,” you agree to the storing of cookies on your device to
enhance site navigation, analyze site usage and assist in our marketing efforts.
To learn more, visit our Privacy Policy and Cookie Notice.
Customize Accept all
PRIVACY PREFERENCE CENTER
By clicking “Accept all,” you agree to the storing of cookies on your device to
enhance site navigation, analyze site usage and assist in our marketing efforts.
To learn more, visit our Privacy Policy and Cookie Notice.
Accept all
SELECT COOKIES
STRICTLY NECESSARY COOKIES
Always Active
These cookies are necessary for the website to function and cannot be switched
off in our systems. They are usually only set in response to actions made by you
which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms. You can set your browser to block
or alert you about these cookies, but some parts of the site will not then work.
These cookies do not store any personally identifiable information.
View Vendor Details
TARGETING COOKIES
Targeting Cookies
These cookies may be set through our site by our advertising partners. They may
be used by those companies to build a profile of your interests and show you
relevant adverts on other sites. They do not store directly personal
information, but are based on uniquely identifying your browser and internet
device. If you do not allow these cookies, you will experience less targeted
advertising.
View Vendor Details
FUNCTIONAL COOKIES
Functional Cookies
These cookies enable the website to provide enhanced functionality and
personalisation. They may be set by us or by third party providers whose
services we have added to our pages. If you do not allow these cookies then some
or all of these services may not function properly.
View Vendor Details
PERFORMANCE COOKIES
Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and
improve the performance of our site. They help us to know which pages are the
most and least popular and see how visitors move around the site. All
information these cookies collect is aggregated and therefore anonymous. If you
do not allow these cookies we will not know when you have visited our site, and
will not be able to monitor its performance.
View Vendor Details
Back Button
PERFORMANCE COOKIES
Search Icon
Filter Icon
Clear
checkbox label label
Apply Cancel
Consent Leg.Interest
checkbox label label
checkbox label label
checkbox label label
*
View Cookies
* Name
cookie name
Select and proceed