Submitted URL: http://support.character.ai/
Effective URL: https://support.character.ai/hc/en-us
Submission: On March 17 via api from US — Scanned from DE

Summary

This website contacted 12 IPs in 3 countries across 8 domains to perform 30 HTTP transactions. The main IP is 104.16.53.111, located in and belongs to CLOUDFLARENET, US. The main domain is support.character.ai.
TLS certificate: Issued by R3 on March 13th 2024. Valid for: 3 months.
This is the only time support.character.ai was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 3 104.16.51.111 13335 (CLOUDFLAR...)
3 7 104.16.53.111 13335 (CLOUDFLAR...)
7 104.18.72.113 13335 (CLOUDFLAR...)
6 104.18.70.113 13335 (CLOUDFLAR...)
1 2a00:1450:400... 15169 (GOOGLE)
2 2a06:98c1:312... 13335 (CLOUDFLAR...)
2 2606:4700:e6:... 13335 (CLOUDFLAR...)
1 2606:4700:440... 13335 (CLOUDFLAR...)
1 2606:4700::68... 13335 (CLOUDFLAR...)
3 2606:4700:e6:... 13335 (CLOUDFLAR...)
1 2a00:1450:400... 15169 (GOOGLE)
30 12
Apex Domain
Subdomains
Transfer
13 zdassets.com
static.zdassets.com — Cisco Umbrella Rank: 2165
p27.zdassets.com — Cisco Umbrella Rank: 44114
theme.zdassets.com — Cisco Umbrella Rank: 11195
ekr.zdassets.com — Cisco Umbrella Rank: 2503
1 MB
8 character.ai
support.character.ai
14 KB
6 fontawesome.com
use.fontawesome.com — Cisco Umbrella Rank: 1184
kit.fontawesome.com — Cisco Umbrella Rank: 1711
ka-f.fontawesome.com — Cisco Umbrella Rank: 3960
194 KB
2 zendesk.com
characterai.zendesk.com
2 KB
2 lineicons.com
cdn.lineicons.com — Cisco Umbrella Rank: 96181
77 KB
1 gstatic.com
fonts.gstatic.com
48 KB
1 cloudflare.com
cdnjs.cloudflare.com — Cisco Umbrella Rank: 253
28 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 38
3 KB
30 8
Domain Requested by
8 support.character.ai 4 redirects static.zdassets.com
support.character.ai
7 static.zdassets.com support.character.ai
static.zdassets.com
3 ka-f.fontawesome.com kit.fontawesome.com
3 theme.zdassets.com support.character.ai
p27.zdassets.com
2 characterai.zendesk.com 1 redirects static.zdassets.com
2 use.fontawesome.com support.character.ai
use.fontawesome.com
2 cdn.lineicons.com support.character.ai
cdn.lineicons.com
2 p27.zdassets.com support.character.ai
1 ekr.zdassets.com static.zdassets.com
1 fonts.gstatic.com fonts.googleapis.com
1 cdnjs.cloudflare.com support.character.ai
1 kit.fontawesome.com support.character.ai
1 fonts.googleapis.com support.character.ai
30 13

This site contains links to these domains. Also see Links.

Domain
beta.character.ai
apps.apple.com
play.google.com
blog.character.ai
themes.grow-shine.com
Subject Issuer Validity Valid
support.character.ai
R3
2024-03-13 -
2024-06-11
3 months crt.sh
zdassets.com
E1
2024-03-03 -
2024-06-01
3 months crt.sh
upload.video.google.com
GTS CA 1C3
2024-02-19 -
2024-05-13
3 months crt.sh
lineicons.com
GTS CA 1P5
2024-01-30 -
2024-04-29
3 months crt.sh
use.fontawesome.com
Cloudflare Inc ECC CA-3
2023-10-12 -
2024-10-10
a year crt.sh
*.fontawesome.com
DigiCert Global G2 TLS RSA SHA256 2020 CA1
2023-12-04 -
2025-01-03
a year crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3
2023-07-03 -
2024-07-02
a year crt.sh
ka-f.fontawesome.com
GTS CA 1P5
2024-03-05 -
2024-06-03
3 months crt.sh
*.gstatic.com
GTS CA 1C3
2024-02-19 -
2024-05-13
3 months crt.sh
characterai.zendesk.com
Cloudflare Inc ECC CA-3
2024-01-03 -
2024-12-31
a year crt.sh

This page contains 3 frames:

Primary Page: https://support.character.ai/hc/en-us
Frame ID: C69C7C45671804623E7332AB9702EDFE
Requests: 25 HTTP requests in this frame

Frame: https://support.character.ai/cdn-cgi/challenge-platform/h/b/scripts/jsd/ace796eb5511/main.js
Frame ID: F2899ED66C3A2A37B6162785C2625048
Requests: 2 HTTP requests in this frame

Frame: https://static.zdassets.com/web_widget/classic/latest/web-widget-main-a8e2471.js
Frame ID: 668E778DDE1856C6230416B83D4F192D
Requests: 3 HTTP requests in this frame

Screenshot

Page Title

Character.AI

Page URL History Show full URLs

  1. http://support.character.ai/ HTTP 301
    https://support.character.ai/ HTTP 302
    https://support.character.ai/hc HTTP 301
    https://support.character.ai/hc/en-us Page URL

Detected technologies

Overall confidence: 100%
Detected patterns

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • kit\.fontawesome\.com/([0-9a-z]+).js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Overall confidence: 100%
Detected patterns
  • /([\d.]+)/jquery(?:\.min)?\.js
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Page Statistics

30
Requests

90 %
HTTPS

64 %
IPv6

8
Domains

13
Subdomains

12
IPs

3
Countries

1870 kB
Transfer

3605 kB
Size

4
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://support.character.ai/ HTTP 301
    https://support.character.ai/ HTTP 302
    https://support.character.ai/hc HTTP 301
    https://support.character.ai/hc/en-us Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 9
  • https://characterai.zendesk.com/auth/v2/host/without_iframe.js HTTP 302
  • https://static.zdassets.com/auth/111e8e6e01b3952840fd6ff2ae791fb522c67b19/v2/host-without-iframe.js
Request Chain 23
  • https://support.character.ai/cdn-cgi/challenge-platform/scripts/jsd/main.js HTTP 302
  • https://support.character.ai/cdn-cgi/challenge-platform/h/b/scripts/jsd/ace796eb5511/main.js

30 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request en-us
support.character.ai/hc/
Redirect Chain
  • http://support.character.ai/
  • https://support.character.ai/
  • https://support.character.ai/hc
  • https://support.character.ai/hc/en-us
21 KB
7 KB
Document
General
Full URL
https://support.character.ai/hc/en-us
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.53.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=259200; includeSubDomains
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
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accept-language
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Response headers

cache-control
max-age=0, public
cf-cache-status
REVALIDATED
cf-ray
865aab2b098a266d-TXL
content-encoding
br
content-language
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date
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protocol
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report-to
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x-xss-protection
1; mode=block
x-zendesk-origin-server
app-server-864d8c6898-749mb
x-zendesk-processed-host-header
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Redirect headers

cache-control
max-age=0, public
cf-cache-status
DYNAMIC
cf-ray
865aab29e8de266d-TXL
content-language
en-us
content-type
text/html; charset=utf-8
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location
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report-to
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server
cloudflare
strict-transport-security
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x-request-id
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x-ua-compatible
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x-zendesk-processed-host-header
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application-f897d93bd06b67f136ea5da710f56464.css
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50 KB
9 KB
Stylesheet
General
Full URL
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Requested by
Host: support.character.ai
URL: https://support.character.ai/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.character.ai/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

date
Sun, 17 Mar 2024 05:44:00 GMT
x-amz-version-id
Kcd0ggzQYIDH8bp_13djh9ZxXHgxNUkg
content-encoding
br
cf-cache-status
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strict-transport-security
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x-amz-request-id
BNRWM028D6MMYCNM
age
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x-amz-server-side-encryption
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last-modified
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server
cloudflare
etag
W/"3971b5e792f22d425667124dace193d6"
vary
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report-to
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content-type
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access-control-allow-headers
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111 KB
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Stylesheet
General
Full URL
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Requested by
Host: support.character.ai
URL: https://support.character.ai/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
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Referer
https://support.character.ai/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

date
Sun, 17 Mar 2024 05:44:00 GMT
strict-transport-security
max-age=0
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
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x-ua-compatible
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x-runtime
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server
cloudflare
etag
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vary
Accept-Encoding
report-to
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content-type
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cache-control
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x-zendesk-processed-host-header
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cf-ray
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css2
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73 KB
3 KB
Stylesheet
General
Full URL
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Requested by
Host: support.character.ai
URL: https://support.character.ai/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:827::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
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X-Xss-Protection 0

Request headers

accept-language
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Referer
https://support.character.ai/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
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content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
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alt-svc
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server
ESF
cross-origin-opener-policy
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x-frame-options
SAMEORIGIN
content-type
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access-control-allow-origin
*
cache-control
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timing-allow-origin
*
link
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expires
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lineicons.css
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29 KB
6 KB
Stylesheet
General
Full URL
https://cdn.lineicons.com/4.0/lineicons.css
Requested by
Host: support.character.ai
URL: https://support.character.ai/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a06:98c1:3121::3 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

accept-language
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Referer
https://support.character.ai/
User-Agent
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Response headers

date
Sun, 17 Mar 2024 05:44:00 GMT
content-encoding
br
cf-cache-status
HIT
nel
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report-to
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100 KB
23 KB
Stylesheet
General
Full URL
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Requested by
Host: support.character.ai
URL: https://support.character.ai/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Software
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Resource Hash
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Request headers

accept-language
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User-Agent
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Response headers

date
Sun, 17 Mar 2024 05:44:00 GMT
content-encoding
br
cf-cache-status
HIT
last-modified
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nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
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age
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report-to
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alt-svc
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bfc862380e.js
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12 KB
5 KB
Script
General
Full URL
https://kit.fontawesome.com/bfc862380e.js
Requested by
Host: support.character.ai
URL: https://support.character.ai/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:4400::6812:2844 , United States, ASN13335 (CLOUDFLARENET, US),
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Software
cloudflare /
Resource Hash
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Request headers

accept-language
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

date
Sun, 17 Mar 2024 05:44:00 GMT
content-encoding
gzip
cf-cache-status
HIT
server
cloudflare
age
25
vary
origin, accept-encoding, access-control-request-headers, access-control-request-method
access-control-max-age
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access-control-allow-methods
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Verdicts & Comments Add Verdict or Comment

18 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| FontAwesomeKitConfig function| $ function| jQuery string| searchClearButtonLabelLocalized object| I18N object| Zendesk object| HelpCenter object| webpackChunkhelp_center object| regeneratorRuntime function| zEmbed function| zE object| I18n object| zEWebpackACJsonp boolean| zEACLoaded function| $zopim

4 Cookies

Domain/Path Name / Value
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Value: e1af2d07acee58f821a1ca9406c6f6b2aeb1b038-1710654240
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.characterai.zendesk.com/ Name: __cfruid
Value: e1af2d07acee58f821a1ca9406c6f6b2aeb1b038-1710654240
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Value: nJsYiMlQsVXuROI7WhfZ5WROffWl0WZFC_kfzxo4YHs-1710654241-1.0.1.1-sQqTbboH7tULkWGB3Xah1Thmw54fcrP0WZxMqel7uoM7rno2DoxBFIN6z3QAe.WSAwRH9f3NZIzFql1_EMloHw

1 Console Messages

Source Level URL
Text
other warning URL: https://support.character.ai/hc/en-us
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
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Indicators

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