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Text Content

 * Our Company
   About OPENLANE
   Building the world’s greatest digital marketplaces for used vehicles.
   Read More
    * About OPENLANE
    * Our Brands
    * CSR & ESG
    * Leadership
    * Contact Us

 * Media Center
 * Investors
 * Careers
 * Marketplaces
   * US
   * Canada
   * Europe



Marketplace
 * US
 * Canada
 * Europe

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CSR & ESG


WE ASPIRE TO BE A POSITIVE INFLUENCE AND CONSCIENTIOUS CORPORATE CITIZEN WITHIN
OUR LOCAL COMMUNITIES.


 * About OPENLANE
 * Our Brands
 * CSR & ESG
 * Leadership
 * Contact Us


Quick Links
 * Environment & Sustainability
 * People & Community
 * Health & Safety
 * Governance

At OPENLANE, we believe that when our people and communities thrive, OPENLANE
thrives. With operating locations across North America, the United Kingdom,
Europe, the Philippines and Uruguay—and a customer base spanning about 40
countries—we have a global footprint. Every day, our people and products provide
access to inventory and credit to thousands of dealers whose livelihoods depend
upon a constant flow of used cars—ultimately connecting communities and
fulfilling transportation needs on a global scale.

So we understand the importance of doing our part to be responsible corporate
citizens. We actively seek opportunities to better our communities while
ensuring our companies and employees are equipped to deliver on our customer and
shareholder commitments. OPENLANE welcomes stakeholder feedback on ESG issues.


ENVIRONMENT & SUSTAINABILITY

We aim to be conscientious stewards of the environment and natural resources,
and vigilantly strive to ensure compliance with applicable environmental laws.
We aspire to reduce our environmental impact and increase efficiencies through a
variety of initiatives, and as our business evolves aim to continue implementing
improvements that further reduce risks while optimizing economic benefits.

 * Our marketplaces play a vital role in the lifecycle of vehicles, ensuring
   that millions of used cars are upcycled and re-used each year and that used
   car dealers and consumers have access to a variety of affordable
   transportation options. OPENLANE helps facilitate the reduction of both the
   number of vehicles scrapped and the level of new vehicle production, thereby
   avoiding significant associated carbon emissions.

 * Our digital marketplace platforms help further decrease the carbon footprint
   associated with remarketing used vehicles by reducing transportation of
   vehicles, the operation of vehicles on sale days, and total miles logged by
   customers driving to and from physical locations. The sale of the ADESA US
   physical auction business in 2022 and conversion of ADESA Canada to a
   digital-only auction format in 2020 accelerated OPENLANE’s digital
   marketplace strategy and simplified our business model while reducing both
   OPENLANE’s physical and environmental footprints. And our dealer-to-dealer
   platforms—including BacklotCars and TradeRev—eliminate the need to transport
   vehicles to auction, further reducing emissions.

 * We have also implemented initiatives to reduce and responsibly dispose of
   non-hazardous waste across our locations—from elimination of personal waste
   receptacles to use of shared printers and more, including availability of
   recycling bins next to trash receptacles at our corporate locations. All
   printers are programmed to print double-sided by default to further reduce
   paper waste, and the company works with third-parties to responsibly dispose
   of electronic equipment waste including cell phones and computers.

 * OPENLANE continues to explore, develop and adopt digital innovations that
   further reduce our environmental impact. For instance, AFC converted 10
   branches to digital branches in 2021, reducing the company’s physical
   footprint while also reducing carbon emissions associated with physical
   travel of both customers and employees to and from those branches. Similarly,
   OPENLANE’s self-inspect technologies enable dealers and lessees to conduct
   vehicle inspections wherever the vehicle is located, without an inspector
   traveling to the vehicle.

 * As our operating locations undergo modernizations, we strive to incorporate a
   variety of “green” initiatives as relevant and appropriate—from vehicle
   charging stations, lighting and occupancy sensors, daylight harvesting
   technology, solar-adaptive technology and climate control efficiencies to
   recycled rainwater and water reclamation systems.


LEARN MORE

Our Environmental and Sustainability Initiatives
Our EHS Policy


PEOPLE &
COMMUNITY

Our employees are passionate about the work we do, the customers we serve and
the communities we live in. They are the driving force behind our culture and
how we engage with our customers and communities—so we understand the importance
of ensuring we’re working together in lockstep, and providing a work environment
that sparks personal and professional growth while being safe and welcoming to
all.

 * OPENLANE sees value in each and every person. We are committed to providing a
   work environment that appreciates diversity and does not tolerate
   discrimination under any circumstances. We aim to foster a culture of open
   dialogue while providing resources and support for team members of all races,
   genders, sexual orientation, abilities and religions.

 * To help strengthen employee engagement and belonging across our diverse
   global talent pool, the company has established employee resource groups
   (ERGs) spanning a variety of affinities. The ERGs—which are
   executive-sponsored and membership-led—also create new pathways for
   mentorship, networking and professional development.



 * We are proud to partner with many organizations in our communities, providing
   them financial, in-kind and volunteer support. Our corporate giving and
   community involvement is fueled by our philosophy, “We believe in second
   chances for cars, people and communities.”

 * Our quarterly pulse survey and bi-monthly town halls provide employees an
   opportunity to share about their experiences, and help pinpoint areas for
   improvement while holding leadership accountable and gauging whether we’re on
   track. Employees may also share ideas and feedback anonymously at any time
   via our virtual ideas box.

 * We offer employees professional development opportunities, including access
   to hundreds of on-demand, multi-lingual training content programs to further
   their development goals.


LEARN MORE

Employee Benefits
Life at OPENLANE


HEALTH & SAFETY

When it comes to safety, OPENLANE’s commitment to our employees, customers and
communities is well known and well established. We adhere to industry-leading
safety standards, and strive to go above and beyond with a “safety first”
culture. We also believe safety should not be a proprietary issue, a competitive
issue or an economic issue—but an industry responsibility.

 * With the divestiture of the ADESA US physical auction business and conversion
   of ADESA Canada to a digital-only auction format, the vast majority of
   OPENLANE employees are now desk-based—reducing occupational risk and further
   enhancing our safety profile.

 * OPENLANE remains committed to safety across our workplaces and, more broadly,
   to leading the way for our industry and helping it evolve to reduce
   occupational risk and attain higher standards of safety. OPENLANE launched
   our Safe T. Sam auction safety training program in 2013, and subsequently
   partnered with the National Auto Auction Association (NAAA) to bring the
   program to auction employees across North America. Now recognized as the
   industry standard in safety training, more than 130,000 auction employees
   have been certified or recertified since 2016.

 * Our latest product innovations and technologies are built with an eye toward
   further enhancing safety and minimizing risk while bolstering customers’
   outcomes. Our marketplaces—including ADESA Canada, ADESA Europe, BacklotCars,
   OPENLANE and TradeRev—all provide customers with fast, simple, effective and
   safe options for selling and buying used vehicle inventory without running
   vehicles through auction lanes.




LEARN MORE

NAAA’s Offering of Safe T. Sam
Our EHS Policy


GOVERNANCE

We are committed to high standards of ethical business conduct, data security
and privacy as well as strong corporate governance practices. OPENLANE expects
high standards of business and professional conduct—both internally and by those
with whom we do business. This commitment is highlighted by the practices
described below as well as the information contained in the Governance section
of this site.

 * We understand that to be a true customer champion and to gain and preserve
   our customers’ trust, we must operate all facets of our business with
   integrity, from our Board of Directors and management to our workforce and
   our supply chain. All employees, regardless of geographic location, are
   expected to uphold the OPENLANE Code of Business Conduct and Ethics.
   Employees receive annual training on the Code and related policies, and
   employees are also trained and encouraged to use the OPENLANE Ethics Hotline
   for reporting potential policy, Code or ethics violations.

 * OPENLANE’s suppliers, vendors and other partners are required to adhere to
   our Supplier Code of Conduct, which outlines general expectations and
   requirements for behaving consistently with, and positively reflecting on,
   OPENLANE’s values.

 * As part of our commitment to leading the digital transformation of the auto
   remarketing industry, we understand the importance of safeguarding the
   privacy and security of customer data and personal information. Employees
   complete quarterly cybersecurity awareness training, and in 2021 OPENLANE
   launched Privacy Pam, an industry-first employee training program focused on
   ensuring compliance with evolving privacy protection standards. In 2022,
   OPENLANE partnered with the National Auto Auction Association (NAAA) to offer
   Privacy Pam training modules to all NAAA member auctions—helping bring the
   entire industry forward. Curricula topics range from understanding the
   difference between privacy and security to what personal information is
   located in a vehicle, as well as international privacy. Trainings are updated
   and more topics are added as new data privacy and security trends and threats
   emerge.

 * We maintain security and privacy controls aligned with frameworks developed
   by the National Institute of Standards and Technology (NIST) and the
   International Standards Organization (ISO), and conduct SOC1 reports for
   several subsidiaries. We carry comprehensive cyber risk insurance.

 * Our commitment to data security and privacy is demonstrated in our overall
   approach to governance. Our Chief Information Security Officer and Chief
   Privacy Officer incorporate security and privacy by design throughout the
   organization with strong support from management and our Board of Directors.
   Our Chief Information Security Officer reports quarterly to the Risk
   Committee of the Board on information security matters. The Nominating and
   Corporate Governance Committee of the Board of Directors provides oversight
   of ESG matters.


LEARN MORE

Our Corporate Governance Guidelines
Our Privacy Pam Program

© Copyright Openlane 2024. All Rights Reserved.

QUICK LINKS

 * Our Company
 * Media Center
 * Investors
 * Careers

 * Legal Statement
 * Privacy & Trust
 * Privacy Rights Portal
 * Ontario Accessibility

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   * Canada
   * Europe

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