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Text Content

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   Solutions
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     By Industry
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   * 
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     * Project Operations
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     * Microsoft Dynamics 365 CRM
     * Microsoft SharePoint Services
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     * Tasklet Factory Mobile WMS
     * SAP Business One
     * SAP All-In-One
 * 
   Services
   * Fixed Price Microsoft Dynamics NAV Upgrade
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 * 
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MICROSOFT DYNAMICS 365 CRM

Transform your customer journey from sales to service with an end-to-end,
integrated CRM.


INTRODUCTION

Customer Relationship Management (CRM) Solutions were developed to help manage,
maintain and analyse customer data & interactions from a singular location


ABOUT MICROSOFT DYNAMICS 365 CRM

Microsoft Dynamics 365 is a flexible platform that helps your business
streamline critical processes and connects your data to build relationships,
increase productivity and improve customer satisfaction. Choose a singular
application and use it as a powerful business solution or integrate multiple CRM
tools that work seamlessly together to increase functionality across additional
departments.




MAKE AN INFORMED DECISION WITH A INDICATIVE PROPOSAL

Unlock the power of Dynamics CRM; Simplify operations and Accelerate growth.
Request a tailored quote for Microsoft Dynamics 365 CRM now!

Request Proposal


WHAT APPLICATIONS MAKE UP DYNAMICS 365 CRM?


SALES

Empower sellers with insights to personalise relationships, predict customer
needs, and increase sales.

Sales CRM


MARKETING

Unify sales and marketing activities to transform your customer engagement
experiences at every interaction.

Marketing CRM


HUMAN RESOURCES

Attract, onboard and set employees up for success with an intelligent
cloud-based HR service.
HR CRM


CUSTOMER SERVICE

Earn customers for life with personalised experiences and a world-class service
standard across every channel.

Service CRM


FIELD SERVICE

Master the service call with smarter capabilities for your field engineers; from
optimised scheduling to predictive maintenance.

Field Service


PROJECT OPERATIONS

Bring people, processes, and automation technology together in your projects.

Project Operations


INTERESTED IN DISCUSSING DYNAMICS 365 CRM IN MORE DETAIL?

See How Mercurius IT Team Can Help Transform Your Business With Microsoft
Business Applications.

Request a Quote


HOW DO THE APPLICATIONS WORK TOGETHER?

As Dynamics 365 is a cloud-based platform, all your data is securely stored in a
centralised database, this means that whatever CRM application you use, the data
is up-to-date and accurate – saving you from any of risk of duplicating
records. Dynamics 365 CRM can be at your side through the entire customer
journey, with complete visibility throughout it. 

It doesn’t stop at just CRM products however, for an even further integrated
business solution, you can add other Dynamics 365 products for key business
processes like financials, HR, eCommerce and more – including intuitive AI
applications to guide your business to success.


HOW IS DYNAMICS 365 CRM LICENSED?

Microsoft have made Dynamics 365 as flexible as possible in terms of licensing,
you can simply pick and choose the applications you want to use within your
business, then select the number of users (full users or team members), giving
you complete freedom and ensuring you’re not purchasing something with no
relevance to your business.

The applications follow a ‘Base / Attach’ model, in which you choose your ‘base’
product, which you pay full price for, then any additional applications use
‘attach’ licenses, which are offered at a significantly discounted rate.


BENEFITS OF USING DYNAMICS CRM PRODUCTS TOGETHER

 * Move from disparate legacy systems or manual spreadsheets, to a singular,
   unified solution.
 * Eliminate the need for IT server hosting with secure, scalable Azure cloud
   hosting
 * Flexible licensing options that can scale with ease as your business grows
 * Integration to Office 365 & Power Platform to further improve productivity
 * Transformed sales and service processes
 * Centralised, 360-degree view of your customers




DYNAMICS 365 LICENSING GUIDE

Download the latest licensing guide




DYNAMICS 365 CAPABILITIES GUIDE

View the functionality of Dynamics 365


FREE TRIAL

See how Microsoft Dynamics 365 can help you transform your business before you
buy.

Try it free


CONTACT US ABOUT D365 CRM



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SEE WHAT OUR CUSTOMERS SAY

Access more testiomnials

Mercurius IT provided very competitive onshore and offshore rates for our
Dynamics NAV implementation. In addition, they demonstrated flexibility and
resourcefulness in order to meet our short implementation deadline successfully.
Their functional consultants possess a high level of expertise in the product
and were willing to go the extra mile to handhold our Finance team during the
implementation.

Ihsan Aljafri

Head of Systems and Development, Human Appeal

The upgrade of NAV went perfectly thanks to the support of the Mercurius IT team
present on our site. The numerous tests and various problems were resolved
quickly in accordance with the announced schedule.

Francois Dureau

Plant Manager, Survitec SAS Chevanceaux

Not only did Mercurius beat our existing partner’s quote by a significant
margin, they did it at a fixed price - removing our commercial risk.

In the end, they guided us carefully through the process and also implemented
some great improvements to our business using the new features.

Nicholas Newitt

Director, Newitts & Co. Ltd.


REQUEST A PROPOSAL AND FREE TRIAL



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REGISTRATION

Registered in England and Wales.
Company Registration No 05329986.

Copyright 2023 Mercurius IT Ltd.

 

 



 

UK OFFICE

24 Shenley Pavilions
Chalkdell Drive, Shenley Wood
Milton Keynes MK5 6LB
United Kingdom

CONTACT US

+44 1908 508080 (Office)
+44 1908 810293 (eFax)

info@mercuriusit.com

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