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TRELLO SUPPORT

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Trello Cloud

Documentation

 * 
   Getting Started
   * Getting started with Trello
   * How to use Trello like a pro
   * Exporting data from Trello
   * Importing data into Trello
   * What are Trello Workspaces?
   * Configuring your firewall for Trello
   * The Home page
   * Inviting people by using a shareable link
   * Creating template boards
   * Community template gallery
   * Trello Standard
   * Board guests
   * Undoing an action in Trello
   * Which Trello plan is best for me?
 * 
   Using Trello
   * How to format your text in Trello
   * Deleting a board
   * Using Trello with Google Calendar
   * Archiving and deleting cards
   * Creating cards by email
   * Changing the visibility of a board
   * Receiving Trello notifications
   * Copying cards, lists, or boards
   * Adding people to a board
   * Changing board backgrounds
   * Add attachments to cards
   * Adding checklists to cards
   * Filtering for cards on a board
   * Searching for cards and boards
   * Add labels to cards
   * Watching cards, lists, and boards
   * How to use advanced checklists to set due dates
   * Changing permissions on a board
   * Add due dates and start dates to cards
   * Moving cards or lists
   * Closing a board
   * Adding and removing stickers from cards
   * Sanctioned Countries
   * Editing cards
   * Viewing all of your cards
   * Commenting on cards
   * Making sense of Trello's JSON export
   * Sharing links to cards, boards, comments and actions
   * Filtering vs. Searching
   * Printing in Trello
   * Adding cards
   * Adding a member to a card
   * Adding lists to a board
   * Mirroring cards
   * Leaving a board in Trello
   * How to Transfer Board Memberships to a New Account
   * Changing a board's title and description
   * Reopening a closed board
   * Making a user an admin of a board
   * Using keyboard shortcuts in Trello
   * Trello and GDPR - Our Commitment to Data Privacy
   * Creating a new board
   * The Board Menu
   * Removing a member from a board
   * Enabling Two-Factor Authentication for your Trello account
   * Why can't I create a board outside of a Workspace anymore?
   * Getting custom data from Trello into a spreadsheet
   * What to do if your Gold membership is ending
   * What's a Virtual user?
   * Getting the time a card or board was created
   * Turning on international time and date formatting
   * API Rate Limits
   * Deleting attachments from cards
   * Why can't I open file:// links?
   * Troubleshooting a slow board
   * Saved search
   * Starring a Board
   * Cancel Trello Gold
   * Disabling comments on cards
   * Troubleshooting two factor authentication
   * Identifying Workspace admins and board admins
   * Trello’s Privacy Policy update - FAQs
   * Changing Trello profile visibility
   * Does Trello offer support in other languages?
   * Using Emoji reactions in Trello
   * What is an inactive user?
   * Switching between Trello accounts
   * Link cards
   * Suggested actions
   * Card Types
   * Trello navigation
   * What is Trello?
   * Non-Profit and Educational Discounts
   * Changing your language in Trello
   * Cloud Terms of Service - Summary of Changes
   * Trello API documentation
   * What browsers and mobile platforms does Trello support?
   * Submitting feature requests for Trello
   * Cloud Terms of Service - FAQs
   * Trello's Trademark
   * Archiving and deleting lists
   * Bidirectional warning in code blocks
   * Creating a new Trello account
   * Legacy Business Class Subscriptions
   * Mobile card cover settings
   * Moving your Workspace
   * Organization Map
   * Revoking a Trello token
   * Sorting lists
   * Use Atlassian Intelligence to help write or edit content
   * Using Custom Fields
   * What is a card cover?
 * 
   My Trello account
   * Changing your profile picture (avatar)
   * Delete your Trello account
   * Changing your email address
   * Merging and splitting multiple Trello accounts
   * Recovering your Trello account
   * Changing your public name and username
   * The Trello app for Slack
   * Connecting the Trello app for Slack
   * Requested scopes for the Slack app
   * Trello desktop apps
   * How to uninstall the Trello desktop app
   * Trello and Make (formerly Integromat)
   * Privacy
   * Security, backup, and data
   * Logging out of Trello
   * Sales tax for purchases in Trello
   * What to do if your account is compromised
   * Why Support can't grant access to your account
   * Protecting your account from phishing
   * Subject access requests
   * Trello's plans: an update and FAQs
 * 
   Atlassian Access
   * Managed Atlassian accounts for Trello
   * Linking a Trello Enterprise to an Atlassian organization
   * 
     Using Trello with an Atlassian account
   * How to manage Trello in your organization
   * Configure SSO for Trello with Atlassian Access
 * 
   Apps
   * Trello for Wear OS
   * Trello for Android beta program
   * Trello for iPhone
   * Trello for iPad
 * 
   Automation
   * Automation quotas and limits
   * Creating and managing task dependencies
   * Automation variables
   * Synchronizing cards
   * Create email reports with Automation
   * Working with Automation Libraries
   * Administrative powers in Automation
   * Archiving cards automatically
   * Finding or looking up cards (Automation advanced topic)
   * Use Custom Fields in rules
   * Butler Bot vs. Automation in Trello
   * Integrating Jira, Slack and Bitbucket with Automation
   * Arithmetic and formatting in date variables
   * Opening the automation usage log
   * Appending text to a card name or description
   * Issuing HTTP requests
   * Automation time zone
   * Pattern matching and wildcards
   * Special characters
   * Importing/removing Butler Bot commands for legacy accounts
   * Opening the automation activity log
   * Referencing lists by positions instead of names
   * Automation overview
   * Creating and managing automations
 * 
   Power-Ups
   * What are Power-Ups?
   * Power-Ups by Trello
   * Using the Card Repeater Power-Up
   * Trello for Gmail Add-on
   * Using the Jira Power-Up
   * Using the Google Drive Power-Up
   * Using the GitHub Power-Up
   * Using the Evernote Power-Up
   * Trello for Google Chat
   * Integrating Trello with Zendesk
   * Using the Salesforce Power-Up
   * Enabling localStorage
   * Using the Giphy Power-Up
   * Using the Confluence Power-Up
   * Using the Box Power-Up
   * Using the MailChimp Power-Up
   * Troubleshooting Power-Ups not loading
   * Using the Twitter Power-Up
   * GitHub Power-Up organization repos not showing
   * Using the Package Tracker Power-Up
   * Troubleshooting a Power-Up that won't authorize
   * Why does the GitHub Power-Up require read-write access?
   * Handling Power-Ups
   * Repeating an action in Trello
   * The Trello App for Microsoft Teams
   * Trello Dashcards Power-Up
   * Troubleshooting attaching files from Google Drive
   * Using the Calendar Power-Up
   * Using the Card Aging Power-Up
   * Using the Voting Power-Up
   * Using Trello with Microsoft Outlook
 * 
   Templates
   * Creating template cards
 * 
   Trello Premium
   * Invoices and receipts for your Trello subscription
   * Adding observers to boards
   * Can't find Premium features
   * Get the most out of your Premium Workspace
   * What is a deactivated user?
   * Setting up your Premium Workspace
   * Creating collections for Premium Workspaces
   * How billing works with Trello Premium and Standard
   * Multi-board guests
   * Trello Premium user guide
   * Change or cancel your Trello plan
   * How to use Trello Premium like a pro
   * Activate Atlassian Intelligence for your Trello Workspace
 * 
   Trello Enterprise
   * Managed Enterprise accounts
   * Organization insights
   * Finding your Workspace URL for upgrade
   * Organization Visible boards
   * Removing an Enterprise License from a user
   * Enterprise Feature Overview
   * Managing Licensed Members on the Enterprise Admin Dashboard
   * Enterprise Admin Dashboard
   * Domain allowlisting
   * Workspace Reports for Enterprise
   * Add a Workspace to an Enterprise
   * Enterprise Wide Permissions
   * Filtering the Enterprise User Management Dashboard
   * Enterprise Power-Up Administration
   * What is an Enterprise admin?
   * Managing Public Boards Within an Enterprise
   * Member Management Dashboard Stats Box
   * Assign or remove Enterprise admin status
   * Enterprise migration to Atlassian Access
   * Workspaces migration for managed Enterprise members
   * Change who can give Enterprise seats to users
   * Manage Enterprise members and licenses on Atlassian Admin
   * Manage your default Workspace
   * Managing Enterprise Licenses Automatically
   * Requesting additional Trello seats
   * Trello Enterprise and Atlassian accounts
   * What are Enterprise data restrictions?
 * 
   Trello Workspaces
   * Creating a new Workspace
   * Inviting people to a Workspace
   * Manage a Workspace
   * Moving a board to a different Workspace
   * Changing the admins of a Workspace or board
   * Deleting a Workspace
   * Removing people from a Workspace
   * Associating a board with a Workspace
   * Unable to edit a Workspace board
   * Add an admin to a Workspace
   * Workspace admin capabilities
   * Setting the visibility of a Workspace
   * Collaborator Limit for Free Workspaces
   * Removing Collaborators from Free Workspaces
   * Request Workspace membership as a guest
 * 
   Trello Views
   * Calendar View
   * Workspace Calendar View
   * Dashboard View
   * Map View
   * My Work
   * Project Overview
   * Team Workload
   * Timeline View
   * Single Board Table View
   * Workspace Table View
   * Workspace Views
 * 
   Troubleshooting
   * Loading resources from Trello's CDN
   * Troubleshooting browser issues with Trello
   * Not receiving confirmation emails or password reset emails
   * Notifications are not working
   * Recovering the description or card title that was changed
   * Why can't I create a board?
   * Re-inviting a person to a board
   * Emailed attachments show up as winmail.dat file
   * Reporting Trello bugs
   * Troubleshooting for the iOS app
   * Losing connection to Trello servers
   * Troubleshooting login problems on the iPhone and iPad
   * Merging Workspaces
   * Troubleshooting for the Android app
   * Troubleshooting for the desktop app (Windows and macOS)
 * 
   Trello for Android
   * Where do I find information about Trello's Android app?
   * Mobile push notification settings for Trello
   * Mobile due date reminders
   * Trello on Android
 * 
   Trello for iOS
   * Viewing your cards’ due dates on a calendar in iOS
   * Making changes to a card in iOS
   * All about boards in iOS
   * Trello for iOS Beta Program
   * Accessing Account Settings in iOS
   * Filtering cards on a board in iOS
   * Adding or Removing Members on a Board in iOS
   * Automate with URL Scheme
   * Open Trello links in the iOS App
   * Mobile: Scan Text

Atlassian Support
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USING TRELLO WITH AN ATLASSIAN ACCOUNT


ABOUT ATLASSIAN ACCOUNTS


WHAT IS ATLASSIAN?

Atlassian is a software organization that provides the tools to help every team
unleash their full potential. These tools include Jira Core, Jira Software, Jira
Service Management, Confluence, Bitbucket, Opsgenie, Statuspage, and since
acquiring it in 2017, Trello.


WHAT IS AN ATLASSIAN ACCOUNT?

With an Atlassian account, you can use just one account to log in to any
Atlassian products, such as Jira Core, Jira Software, Jira Service Management,
Confluence, Bitbucket, Opsgenie, Statuspage, or Trello. You don't need to manage
separate accounts for each of these products - just one account to rule them
all!


HOW DO I KNOW IF I'M USING TRELLO WITH AN ATLASSIAN ACCOUNT?

All Trello accounts are linked to an Atlassian account. If you are logged into
Trello, you can check this by going to your profile page at trello.com/me. If
your Trello account is linked to an Atlassian account, you'll see a variation of
this message:

> This is an Atlassian account. Edit your personal information and visibility
> settings through your Atlassian profile.

Clicking on the link in the message will take you to your Atlassian profile,
where you can make changes to your profile information and settings.


HOW DO I LOG IN TO TRELLO WITH MY ATLASSIAN ACCOUNT?

Go to https://id.atlassian.com/login?application=trello and enter your email
address. Our system will recognize that your account is linked to an Atlassian
account. Enter in your login details or select a third-party log in method.




HOW CAN I RESET MY ATLASSIAN ACCOUNT PASSWORD?

To reset your Atlassian account password, go
to https://id.atlassian.com/login/resetpassword. We'll send you a password reset
email. Once you reset your password, you can log into Atlassian and Trello with
your Atlassian account email and your new password.

--------------------------------------------------------------------------------


MANAGED ACCOUNTS


WHAT DOES IT MEAN TO HAVE A “MANAGED” ACCOUNT?

When a user has a company email address on their Trello account, and the
company verifies the domain, the Trello account will become managed by the admin
of the Atlassian organization that verified the domain. Managed accounts can be
deactivated or deleted by an organization admin at any time. For this reason, we
strongly recommend that you confirm that the email address associated with your
Trello account is the one you want to have associated with that account. To
avoid losing access to your account, it should be an email address that you have
access to, and if you're using Trello for personal use, it should be a personal
email instead of a work email.

 

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ADDITIONAL HELP

Ask the Community
 * Atlassian Access
 * Managed Atlassian accounts for Trello
 * Linking a Trello Enterprise to an Atlassian organization

 * Using Trello with an Atlassian account

 * How to manage Trello in your organization
 * Configure SSO for Trello with Atlassian Access

On this pageAbout Atlassian accountsWhat is Atlassian?What is an Atlassian
account?How do I know if I'm using Trello with an Atlassian account?How do I log
in to Trello with my Atlassian account?How can I reset my Atlassian account
password?Managed accountsWhat does it mean to have a “managed” account?
CommunityQuestions, discussions, and articles
 * Notice at Collection
 * Privacy Policy
 * Terms of Use
 * Security
 * 2024 Atlassian


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