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Home
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IDC 2021 MARKETSCAPE CMMS

Blog Post


UPKEEP NAMED LEADER IN IDC MARKETSCAPE FOR CMMS

UpKeep, the pioneer in Asset Operations Management, was recently positioned as a
Leader in IDC’s 2021 MarketScape for CMMS

Duration: 5 minutes
Sean Flack
Published on September 1, 2021

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UpKeep, the pioneer in Asset Operations Management, was recently positioned as a
Leader in the IDC MarketScape: Worldwide SaaS Computerized Maintenance
Management Systems (CMMS) Applications 2021 Vendor Assessment (doc # US47985421,
August 2021).

UpKeep was included in IDC's first CMMS vendor evaluation in 2019 when it was
named a Major Player in the IDC MarketScape: Worldwide SaaS and Cloud-Enabled
CMMS Applications 2019 Vendor Assessment (doc # US42789318, March 2020). 

We believe due to UpKeep’s commitment to innovation and belief that technology
should make the days, jobs, and lives of technicians easier, the company has
gone from a Major Player to a Leader in only two short years. In that time,
UpKeep has grown to over 3,000 customers in 65 countries and launched a
6,000-member-strong community to support and collaborate with maintenance and
reliability professionals.


This positioning comes on the heels of recent industry recognition from Gartner
and G2. UpKeep was named a 2021 Gartner Peer Insights Customers’ Choice for EAM
Software, as well as #1 Leader in CMMS, Asset Management Software, and Asset
Tracking Software by G2. 

UpKeep’s momentum highlights the market’s appetite for software solutions that
not only address maintenance needs but also the needs of reliability and
operations teams, which UpKeep has termed Asset Operations Management. 

IDC MarketScape is the information and communications technology industry’s
leading vendor assessment tool, providing in-depth quantitative and qualitative
technology market assessments of information and communications technology
vendors for a wide range of technology markets.  

"UpKeep invested in native mobile development to create consumer-grade user
experiences for technicians," says Juliana Beauvais, research manager,
Enterprise Asset Management and Smart Facilities. "Thus its application is
designed to be easy to use, without sacrificing core capabilities."

In the IDC MarketScape report, IDC outlined three of UpKeep’s strengths:
mobility, user interface, and customer engagement:

 * Customers note UpKeep’s user interface helps drive adoption.
 * UpKeep collects feedback continuously and links specific product roadmap
   items directly to customer suggestions.
 * Customers highlighted the support and engagement from UpKeep as one of the
   top reasons for selecting the vendor. 

“It’s no wonder UpKeep has been named an IDC MarketScape leader within CMMS.
They are consistently challenging the status quo to better serve the maintenance
community, and we’re thrilled to be their ongoing partner,” said John Fini,
National Reliability Manager at Rehrig Pacific.

“Our 3,000+ customers are actively realizing the benefits of a centralized
platform for asset operations. As our customers evolve, and we expand into more
industries, we are building for the future. This space is changing, and UpKeep
is leading the charge for a better collective future. We’re so excited the IDC
MarketScape recognizes the impact we are making,” said UpKeep CEO and Founder,
Ryan Chan.


ABOUT ASSET OPERATIONS MANAGEMENT

In the last 10 years, several cloud-based vendors have emerged to capture the
approximately $4 billion annual global market for CMMS and EAM software.
However, none have yet captured meaningful market share or have solved the big
problem plaguing asset-intensive industries. 

The problem is maintenance teams need a mission-critical solution to run their
business and earn a seat at the revenue table, but legacy tools can’t keep up. 

UpKeep’s Asset Operations Management solution solves this problem by: 

 * Employing an ecosystem approach.
 * Being intuitive for every technician to use.
 * Bridging the gap between maintenance and operations through comprehensive,
   company-wide analytics.
 * Designing purpose-built tools for the maintenance and operations leader.

With Asset Operations Management, UpKeep gives maintenance, operations, and
reliability teams the tools and information they need to run efficiently and
effectively. This solution allows dynamic, asset-intensive companies to scale,
while optimizing the things that matter most like productivity and spend.
UpKeep’s market analyst validation from IDC, Gartner, and G2 shows the company
is uniquely positioned to tackle the future of maintenance with Asset Operations
Management. 

Download your free excerpt of the IDC MarketScape for CMMS with the UpKeep
profile. Also, attend our live webinar on Tuesday, September 14th where UpKeep
CEO and Founder, Ryan Chan, will discuss why UpKeep was named a Leader in the
IDC MarketScape and how UpKeep is delivering the future today.


ABOUT IDC MARKETSCAPE

IDC MarketScape vendor assessment model is designed to provide an overview of
the competitive fitness of ICT (information and communications technology)
suppliers in a given market. The research methodology utilizes a rigorous
scoring methodology based on both qualitative and quantitative criteria that
results in a single graphical illustration of each vendor’s position within a
given market. IDC MarketScape provides a clear framework in which the product
and service offerings, capabilities and strategies, and current and future
market success factors of IT and telecommunications vendors can be meaningfully
compared. The framework also provides technology buyers with a 360-degree
assessment of the strengths and weaknesses of current and prospective vendors.


ABOUT UPKEEP

Upkeep is an Asset Operations Management solution that helps maintenance,
reliability, and operations teams efficiently manage the day-to-day maintenance
life cycle, optimize asset utilization, and gain insights into real-time
performance data. 

Mobile-first and designed for a dispersed workforce, UpKeep gives maintenance
teams one place to manage inventory, work orders, and budgets while giving
technicians convenient and immediate self-help where they work. Reliability
teams use UpKeep for asset performance management to measure and optimize long
term efficiency of their assets over the assets’ lifetime. Operations teams use
real-time performance monitoring to understand critical business metrics through
remote condition monitoring using sensors and UpKeep’s Edge platform.

Over 3,000 leading companies including Rehrig Pacific, McCormick, Orangetheory,
NatGas, and Constellation use UpKeep to bring together disparate data to empower
every technician to be their most productive, wherever they are.

Founded in 2017, UpKeep is backed by $49M in funding from leading investors
including YCombinator, Battery Ventures, Insight Partners, and Emergence
Capital.

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Table of Contents
 * About Asset Operations Management
 * About IDC MarketScape
 * About UpKeep

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 * 
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Solutions

 * Asset Operations Management (AOM)
 * Computerized Maintenance Management System (CMMS)
 * Enterprise Asset Management (EAM)
 * Asset Performance Management (APM)

Roles

 * Maintenance
 * Operations
 * Reliability

Industries

 * Manufacturing & Plants
 * Food & Beverage Manufacturing
 * Energy & Utilities
 * Government & Public Works
 * School and Higher Education
 * Gym & Fitness
 * Farming/Agriculture
 * Restaurants
 * Hospitality
 * Healthcare
 * Facilities
 * Property
 * Building

Capabilities

 * Work Order Management
 * Parts & Inventory Management
 * Safety & Compliance Management
 * Asset Management
 * Preventive Maintenance
 * Analytics & Reporting
 * Request Management
 * Edge

Resources

 * Asset Operations Resource Hub
 * Blog
 * Learning Center
 * What is Asset Operations Management?
 * What is Enterprise Asset Management?
 * What is Inventory Management?
 * What is Preventive Maintenance?
 * What is a Work Order?
 * What is CMMS software?

Connect with us

 * 
 * 
 * 
 * 
 * 

 * 
 * 

Support

 * Get Help
 * Tutorials
 * Team Training
 * API Docs
 * Free Courses
 * Sub-Processors
 * Privacy

Company

 * About us
 * Pricing
 * Careers
 * Press
 * Blog
 * Partnerships

Capabilities

 * Work Order Management
 * Parts & Inventory Management
 * Safety & Compliance Management
 * Asset Management
 * Preventive Maintenance
 * Analytics & Reporting
 * Request Management
 * Edge

Resources

 * Asset Operations Resource Hub
 * Blog
 * Learning Center
 * What is Asset Operations Management?
 * What is Enterprise Asset Management?
 * What is Inventory Management?
 * What is Preventive Maintenance?
 * What is a Work Order?
 * What is CMMS software?



Solutions

 * Asset Operations Management (AOM)
 * Computerized Maintenance Management System (CMMS)
 * Enterprise Asset Management (EAM)
 * Asset Performance Management (APM)

Roles

 * Maintenance
 * Operations
 * Reliability

Capabilities

 * Work Order Management
 * Parts & Inventory Management
 * Safety & Compliance Management
 * Asset Management
 * Preventive Maintenance
 * Analytics & Reporting
 * Request Management
 * Edge

Industries

 * Manufacturing & Plants
 * Food & Beverage Manufacturing
 * Energy & Utilities
 * Government & Public Works
 * School and Higher Education
 * Gym & Fitness
 * Farming/Agriculture
 * Restaurants
 * Hospitality
 * Healthcare
 * Facilities
 * Property
 * Building

Resources

 * Asset Operations Resource Hub
 * Blog
 * Learning Center
 * What is Asset Operations Management?
 * What is Enterprise Asset Management?
 * What is Inventory Management?
 * What is Preventive Maintenance?
 * What is a Work Order?
 * What is CMMS software?

Company

 * About us
 * Pricing
 * Careers
 * Press
 * Blog
 * Partnerships

Support

 * Get Help
 * Tutorials
 * Team Training
 * API Docs
 * Free Courses
 * Sub-Processors
 * Privacy

Contact Us

 * 1 (323) 880-0280
 * Schedule a tour
 * 10880 Wilshire Blvd, Los Angeles, CA 90024

Connect with us

 * 
 * 
 * 
 * 
 * 

 * 
 * 

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